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Job ID: 554164689 Location: 1111 Stewart Avenue, Bethpage, NY 11714 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting-edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary Lightpath is seeking a Network Facilities Engineerto manage and oversee the critical facility infrastructure to include but not limited to structural, electrical, mechanical and plumbing of our owned and external vendor colocation facilities. Responsibilities include the tracking all assets, scheduling of preventative maintenance, infrastructure upgrades, monitoring of each facility from an infrastructure maintenance, infrastructure upgrade, emergency response,housekeeping, customer support prospective. We're looking for a skilled, enthusiastic colocation operations engineer to help organize and operate several colocation facilities from an infrastructure maintenance and upgrade prospective. This position is responsible for the support of planning, designing, and engineering of power and space allocations within the Lightpath facilities and Datacenters. Individuals in this position are responsible for supporting 100% uptime for the Datacenter and its customers. The power and space solution will also include the budgetary approval process as well as project management of the solution to completion. The Network Facilities Engineer will validate all solutions are complete and meet the quality standards. Also, all necessary databases and systems updates are required. It is expected that he/she will be self-motivated, have a good attention to detail and able to self-manage capital projects with an outstanding professional attitude. Will track all aspects of operations and performance of Critical infrastructure and will submit reports that will result in upgrades-based performance and/or capacity. This position will create and submit MOPs (Method of Procedure) and coordinate all work. These facilities consist of leased space within buildings that have power and cooling for Lightpath and customer electronic equipment as well as leased space within a collocation facility that is either a cage or cabinet where electronic equipment is place and or fiber cross connects inner connect to other spaces within the facility or building. These spaces are also ILA huts along a fiber route from New Jersey to Ashburn VA where Lightpath and Lightpath customers house electronic equipment for their leased fiber network from Lightpath. Responsibilities • Oversee all aspects of critical infrastructure maintenance to include but not limited to HVAC, generators, power plants and site BMS within a facility, including requests, plans to modify infrastructure., • Managing vendor maintenance contracts with to perform quarterly, semiannual and annual maintenance on the structural, electrical, mechanical and plumbing critical infrastructure., • Plan and maintain preventative schedules., • Planning, designing, and allocation of power and space allocations within the Lightpath facilities and Datacenters., • Individuals in this position are responsible for supporting 100% uptime for the Datacenter and its customers. The Planning support will include collecting space and power data on a periodic basis and design for network growth/expansion., • The power and space solution will also include project management, project budget tracking, and the oversight of the solution to completion. The engineer will validate all solutions are complete and meet the quality standards., • All necessary databases and systems data updates are required., • Support of emergency response procedures in case of power outages/failure., • Ensure compliance with Telcordia, OSHA, and company standards for Facilities Capital Projects. Monitor capital projects from planning through completion, ensuring quality assurance and compliance., • Maintain compliance and safety, environmental and regulatory standards that would apply., • Manage facility infrastructure upgrades, projects within a facility from a construction vendor prospective., • Oversee all aspects of external colocation spaces from a quarterly review with colocation vendors to understand uptime performance, maintenance records for critical infrastructure, LP fiber capacity., • Provide data/information for all collocation network growth and augmentation activities within an LP facility as well as external vendor facilities., • Drive process and procedure improvements within the organization. Develop and review MOPs (Method of Procedure) and SOPs (Standard Operating Procedure)., • Support to improve facility, network cost, efficiency, resiliency and reliability., • Provide support to installation and activation teams on fiber connectivity related questions, design and architecture., • Help support customer installations with a Lightpath collocation facility., • Interface with customers or potential customers, as needed., • Continuously build relationships with vendors and suppliers, as needed., • Be available for after hours, nights, weekends and holidays in case of a facility outage or issue. Qualifications • 10 + years' work experience in collocation facility operations, maintenance, planning, engineering, and or infrastructure deployment., • Management of critical systems in telecommunications facilities is preferred., • A good understanding of telecommunication networks and related equipment., • Strong knowledge of general industry networking technologies, including UPS, Generators, and Mechanical systems., • Strong knowledge of DC and AC power infrastructure in telecommunications and Datacenter environment, including UPS, generators, transformers and power distribution systems., • Experience in the installation of large amp-hour Wet Cell and VRLA battery strings., • Familiarity with various test equipment such as Medtronic's, Fluke, etc., • Working knowledge of building codes, environmental regulations, and safety standards., • Excellent documentation of records and reporting and good communication skills., • Familiar with collocation inventory systems, BMS systems, biometric access, video surveillance systems, electrical and cooling infrastructure systems, OSP networks, cross connect understanding., • Proficiency in using Microsoft Office, including advanced features of Excel and Word, as well as Visio and office systems (e.g., Netcracker, SalesForce, etc.)., • Highly organized and strong interpersonal skills to effectively communicate the impact of design alternatives and negotiating agreements within the project team., • Ability to adapt to a changing environment., • Ability to multitask, prioritize and manage time effectively., • Ability to travel is needed including but not limited to conduct site surveys, inspections, and attend client meetings. Travel will include remote facilities and vendor datacenter/CO locations. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $115,000- $125,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! As a Site Reliability Engineer III, you will be a primary driver in the long-term management and stabilization of our Hybrid Cloud infrastructure. We maintain a permanent dual-hosting strategy, operating both Google Cloud Platform (GCP) and mission-critical On-Premises Unix/Linux footprint. You will bridge the gap between physical hardware and modern cloud-native operations, applying software engineering principles to ensure our systems are scalable, secure, and predictable across all platforms. The Mission: Hybrid Reliability & Stabilization Your mission is to unify our GCP and On-Premises environments into a single, reliable platform. Your first 12 months will focus on Stabilization and Observability. You will lead the transition away from "toil" (manual, repetitive operations) toward high-leverage automation, aggressively addressing on-prem technical debt while implementing modern SRE practices across our global data centers and cloud projects. • Hybrid Platform Standardization: Audit, harden, and standardize Unix (Solaris/AIX) and Linux (RHEL/Ubuntu) environments across both GCP Compute Engine and physical bare-metal servers., • Infrastructure Stewardship (DC Support): Serve as the engineering lead for our Eastern U.S. data centers; ensure hardware health, power redundancy, and physical security standards are enforced through code and automated checks., • Storage Engineering (Specialization): Architect and manage enterprise-grade SAN/NAS environments alongside GCP Cloud Storage/Persistent Disk. Optimize for low latency and high IOPS while ensuring all data-at-rest complies with our Annual Encryption Strategy., • Automation of Toil: Design and maintain robust automation pipelines (Ansible, Terraform, Python) to ensure configuration parity and eliminate drift between cloud and on-premises environments., • Vulnerability Management: Transition the fleet from a "vulnerable" state to a "reliable" one by establishing a sustainable, automated monthly patching cadence. Unified Observability: Implement and scale a "single pane of glass" monitoring stack (Prometheus, Grafana, Loki) to provide real-time health metrics for the entire hybrid estate. • Incident Response & Post-Mortems: Participate in a sustainable on-call rotation. Lead Blameless Post-Mortems for incidents involving cross-platform dependencies to ensure we "fix the system, not the person." Technical Requirements (SRE3) • OS Internals: Deep proficiency in Linux (RHEL/Ubuntu) and Unix (Solaris/AIX) administration and kernel tuning, • Cloud Proficiency: Hands-on experience with GCP (IAM, VPC, Compute Engine) or equivalent public cloud providers, • Infrastructure as Code: Proven ability to manage complex environments using Terraform and Ansible, • Storage Protocols: Proficiency in Fiber Channel, iSCSI, and NFS. Experience with enterprise arrays (NetApp, Dell/EMC, or Pure Storage) is highly preferred, • Software Engineering: Strong scripting ability in Python or Go to build internal tools and automation. Security: Strong understanding of CVE lifecycles and cryptographic standards (AES-256) • Familiarity with AI Tools and AI First mindset The Ideal Candidate • Bachelor's degree in Telecommunications, Computer Engineering, or related discipline, • 6+ years of experience in IP networking and infrastructure support, with at least 4 years in reliability-focused roles At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $100,246.00 - $143,208.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: Roslyn, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families, and communities closer together. This position is located at our Woodbury, NY location- 7975 Jericho Turnpike Let’s talk about what to expect: • On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine., • You’ll be a part of the community through events, filling online orders, and making outbound calls to existing and potential customers., • You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance., • This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs., • Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals! Our Retail Sales Consultant earns between $19.46 - $21.44 per hour + up to $13,700 in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earns top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: • Medical/Dental/Vision coverage, • 401(k) plan, • Tuition reimbursement program, • Paid Time off and holidays (With some exceptions, bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company-designated holidays and additional PTO (based on the bargaining group to which you are hired)., • Sick leave, • Paid Parental Leave, • Adoption Reimbursement, • Disability Benefits (short-term and long-term), • Life and Accidental Death Insurance, • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal, • Employee Assistance Programs (EAP), • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19. Ready to join our sales team? Apply today. #ConnectingOurCommunities Weekly Hours: 40 Time Type: Regular Location: Bethpage, New York It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID: 587668641 Location: 1111 Stewart Avenue, Bethpage, NY 11714 About Lightpath Lightpath is building the fiber infrastructure the digital economy depends on - owning, operating, and expanding dense, high-performance networks for enterprises, public institutions, carriers, and cloud innovators. Our all-fiber network supports mission-critical environments, from financial markets and healthcare systems to AI platforms and next-generation cloud architectures. As we expand across the Northeast and into high-growth markets nationwide, we invest ahead of demand - building infrastructure with precision, resilience, and accountability. To support that growth, we're building a team of people who take ownership, think long-term, and take pride in tackling complex work with care and integrity. At Lightpath, every role contributes to infrastructure that powers critical systems and real-world outcomes. We look for individuals who value precision, accountability, and collaboration and who want to help build networks, processes, and partnerships that are engineered to last. Job Summary The Senior Service Delivery Project Manager (Senior SDPM) will function as the Single Point of Contact for the Sales Team and Customer regarding all facets of the service delivery and order fulfillment phase, and, at times, may be involved in some pre-order planning. The Senior SDPM will be responsible for facilitating and manage the overall order fulfillment process; from order entry to service installation in order to ensure an efficient, effective service delivery experience for the customer and Sales team. The Senior SDPM can handle multiple, concurrent, complex service orders, multi-site projects, and coordinated customer infrastructure deployments. Typically, the Senior SDPM will be involved in initial order deployments of new products & services. Many of the customers supported by the Senior Service Delivery Project Manager are high profile/strategic customers. Furthermore, the Senior SDPM may provide direction to other team members, and function as a SME (subject matter expert) when representing the organization in cross functional teams, system deployments, and UAT. Responsibilities • Ability to analyze data, trends or obstacles to customer requirements and propose/consider/persuade alternate solutions or methods of implementation., • Validate service order information to ensure accuracy and continuity with product model. Ensure applicable revisions are within scope of project and do not impact customer commitment., • Extensive Knowledge of all telephony technologies, including, but not limited to, Ethernet and TDM., • Solid knowledge of Voice over IP (VoIP) services., • Knowledge of Cisco, and Ciena component capabilities as well as cabling configurations in LAN/WAN environment required to support host of Ethernet solutions in customer premise and data centers., • Knowledge of routing / switching equipment as well as protocols such as TCPIP, SIP, SCCP., • Ability to comprehend customer requirements and propose solutions based on product model and supported technologies., • Understanding of network infrastructure and application of how related product models can meet customer requirements., • Participates in special projects and performs other duties as assigned., • Create and execute detailed project implementation plans and revise as appropriate to meet dynamic customer needs and requirements., • Responsible for all aspects of implementation plan and overall project success., • Manage all day-to-day operational aspects of project and scope., • Negotiate project schedule, deliverables, and scope with customer, sales and internal cross functional operational support organizations, including Circuit Design, Network Engineering, Field Operations, and Outside Plant., • Single Point of Contact regarding all facets of service delivery., • Lead internal teams/task forces. Manage regularly schedule status meetings with internal and external vendors, stakeholders and Customer., • Resolve and/or escalate issues in a timely fashion or Anticipate before the issue impacts project schedule and/or scope., • Ensure all required equipment, construction, permits, vendors, and customer readiness is in place to ensure a successful service implementation. Qualifications • Minimum 6 years of Service Delivery experience in a telecommunications environment., • Minimum of 3 years of project management experience., • Extensive knowledge of telecommunication services and order management., • Strong understanding of Project management techniques, processes, and project scheduling tools., • College degree or relevant experience., • CAPM, PMP Certification preferred., • CCNA, CCENT CCVP and CCNP Certifications are a plus., • Ability to travel when needed. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $100,000 - $115,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. Some of our featured benefits include medical, dental, vision insurance, yearly bonus program and company matched 401k.

Job ID: 570916426 Location: 1111 Stewart Avenue, Bethpage, NY 11714 About Lightpath Lightpath is building the fiber infrastructure the digital economy depends on - owning, operating, and expanding dense, high-performance networks for enterprises, public institutions, carriers, and cloud innovators. Our all-fiber network supports mission-critical environments, from financial markets and healthcare systems to AI platforms and next-generation cloud architectures. As we expand across the Northeast and into high-growth markets nationwide, we invest ahead of demand - building infrastructure with precision, resilience, and accountability. To support that growth, we're building a team of people who take ownership, think long-term, and take pride in tackling complex work with care and integrity. At Lightpath, every role contributes to infrastructure that powers critical systems and real-world outcomes. We look for individuals who value precision, accountability, and collaboration and who want to help build networks, processes, and partnerships that are engineered to last. Job Summary The Lead System and Database Administrator will be a hands-on position responsible for the administration, optimization, and security of our server and database environments. This role requires expertise in managing Linux and Windows operating systems, database platforms including Oracle and PostgreSQL, and virtualized infrastructure. Familiarity with Nutanix and experience with backup solutions such as Rubrik is a strong advantage. Key Responsibilities • Manage, configure, and maintain Linux and Windows servers to ensure optimal performance and uptime., • Plan and execute system upgrades, patches, and migrations while minimizing disruption., • Monitor system performance, troubleshoot issues, and implement solutions to enhance reliability and scalability., • Manage and optimize virtualized environments using predominantly using Nutanix.AHV hypervisor (knowledge of similar technology such as VMware or KVM is acceptable), • Install, configure, and maintain Oracle and PostgreSQL databases, ensuring high availability and performance., • Optimize database performance, troubleshoot issues, and implement tuning recommendations., • Manage database backups, restores, and disaster recovery processes to meet organizational requirements., • Design and implement database security measures, including encryption, role-based access, and auditing., • Manage virtual environments, including resource allocation, monitoring, and scaling., • Work with Nutanix or similar hyper-converged infrastructure solutions to ensure efficient system performance., • Oversee storage solutions, ensuring adequate capacity and redundancy., • Manage backup systems (Rubrik) ensuring data integrity and compliance., • Develop and test disaster recovery plans to ensure rapid recovery of critical systems and databases., • Collaborate with cross-functional teams to align IT systems with organizational goals., • Stay current with emerging technologies and recommend solutions to improve efficiency and security., • Maintain detailed documentation of system and database configurations, procedures, and policies., • Ensure compliance with organizational standards and industry regulations, including data protection and cybersecurity policies. Qualifications • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)., • Minimum of 8+ years of experience in system and database administration., • Strong proficiency with Linux (RHEL, Ubuntu, etc.) and Windows operating systems., • In-depth knowledge of Oracle and PostgreSQL database administration, including clustering and replication., • Experience managing virtualized environments using platforms such as VMware, Hyper-V, or Nutanix., • Familiarity with backup and recovery solutions, especially Rubrik., • Strong understanding of scripting languages (e.g., Bash, PowerShell, Python) for automation., • Excellent problem-solving, analytical, and organizational skills. Preferred Skills. • Certifications such as RHCE, MCSE, Oracle Certified Professional, or PostgreSQL certifications., • Knowledge of cloud platforms and hybrid infrastructure integration., • Familiarity with compliance frameworks such as GDPR, HIPAA, or SOX. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $120,000 - $140,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. Some of our featured benefits include medical, dental, vision insurance, yearly bonus program and company matched 401k.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! As a Site Reliability Engineer III, you will be a primary driver in the long-term management and stabilization of our Hybrid Cloud infrastructure. We maintain a permanent dual-hosting strategy, operating both Google Cloud Platform (GCP) and mission-critical On-Premises Unix/Linux footprint. You will bridge the gap between physical hardware and modern cloud-native operations, applying software engineering principles to ensure our systems are scalable, secure, and predictable across all platforms. The Mission: Hybrid Reliability & Stabilization Your mission is to unify our GCP and On-Premises environments into a single, reliable platform. Your first 12 months will focus on Stabilization and Observability. You will lead the transition away from "toil" (manual, repetitive operations) toward high-leverage automation, aggressively addressing on-prem technical debt while implementing modern SRE practices across our global data centers and cloud projects. • Hybrid Platform Standardization: Audit, harden, and standardize Unix (Solaris/AIX) and Linux (RHEL/Ubuntu) environments across both GCP Compute Engine and physical bare-metal servers., • Infrastructure Stewardship (DC Support): Serve as the engineering lead for our Eastern U.S. data centers; ensure hardware health, power redundancy, and physical security standards are enforced through code and automated checks., • Storage Engineering (Specialization): Architect and manage enterprise-grade SAN/NAS environments alongside GCP Cloud Storage/Persistent Disk. Optimize for low latency and high IOPS while ensuring all data-at-rest complies with our Annual Encryption Strategy., • Automation of Toil: Design and maintain robust automation pipelines (Ansible, Terraform, Python) to ensure configuration parity and eliminate drift between cloud and on-premises environments., • Vulnerability Management: Transition the fleet from a "vulnerable" state to a "reliable" one by establishing a sustainable, automated monthly patching cadence. Unified Observability: Implement and scale a "single pane of glass" monitoring stack (Prometheus, Grafana, Loki) to provide real-time health metrics for the entire hybrid estate. • Incident Response & Post-Mortems: Participate in a sustainable on-call rotation. Lead Blameless Post-Mortems for incidents involving cross-platform dependencies to ensure we "fix the system, not the person." Technical Requirements (SRE3) • OS Internals: Deep proficiency in Linux (RHEL/Ubuntu) and Unix (Solaris/AIX) administration and kernel tuning, • Cloud Proficiency: Hands-on experience with GCP (IAM, VPC, Compute Engine) or equivalent public cloud providers, • Infrastructure as Code: Proven ability to manage complex environments using Terraform and Ansible, • Storage Protocols: Proficiency in Fiber Channel, iSCSI, and NFS. Experience with enterprise arrays (NetApp, Dell/EMC, or Pure Storage) is highly preferred, • Software Engineering: Strong scripting ability in Python or Go to build internal tools and automation. Security: Strong understanding of CVE lifecycles and cryptographic standards (AES-256) The Ideal Candidate • Bachelor's degree in Telecommunications, Computer Engineering, or related discipline, • 6+ years of experience in IP networking and infrastructure support, with at least 4 years in reliability-focused roles At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $100,246.00 - $143,208.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States. The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. Reporting to the Engineering Manager, the SQE II QA Automation Engineering for mobile products will participate as part of a highly skilled software development team to accelerate the automation of our mobile products' end-to-end testing capabilities (both iOS and android). We are looking for a passionate and engaged individual who is willing to take on the challenge of transforming software development at a Fortune 500 company and building the tools that will allow our development teams to Go Fast! • Contribute to our software development tools roadmap accelerating our development teams., • Automate our end-to-end testing capabilities across all products including broadband, video, customer support and technician support tools to 80% automated test coverage., • Develop and maintain automated test scripts and frameworks (in Java or Python) to enhance testing efficiency and coverage.Implement appropriate tools for automation., • Introduce capabilities to do effective A/B testing of releases across test populations., • Leverage developer tools and test automation to transform our software release processes and enable the development teams to get capabilities to customers faster., • Contribute to a structured knowledge base (Atlassian Confluence) that allows teams to create, maintain and extend documentation for all our developer tools and processes., • Implement tools to identify, document and track software defects (Qase/Jira).Work closely with the development teams to resolve issues and ensure timely fixes., • Lead process improvement initiatives to enhance testing practices, tools, and metrologies., • Implement tools to monitor and report on key quality metrics including defect rates, test coverage and test execution progress.Ability to make/maintain API suites a must!, • Establish and gain acceptance for Key Results indicated by our development pipeline and automation test frameworks., • Use prototypes and proof of concepts as the primary tool for deep and detailed explorations of architecture and software designs., • Go-to advocate for automation in the organization., • Continue to make Optimum a Developer Friendly Environment., • Bachelor's degree in computer science or related field or equivalent experience, • Minimum 5 years of experience in software development, automation, and tools with at least 3 years experience in mobile automation, • Proficiency in variety of programming languages (Python or Java is a must, JS or Go is a nice to have), • Experience with Google cloud or Amazon Web Services and their capabilities, • Thorough understanding of software methodologies and DevOps practices, • Experience with the implementation and optimization CI/CD Pipelines, • Experience with the automation of test cases, • Good intuition for software design, actively looking to learn from other teams and projects, • Experience with data formats and locality with performance considerations, • Demonstrated experience solving performance and data issues by applying experience/knowledge, • Completely comfortable working with live production systems, debugging issues and taking careful actions with protections against damage, • Contributes to establishing and maintaining corporate policies related to technology, • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$100,246.00-$164,689.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States for Business and Residential Customers. OSSBSS Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. The OSS BSS Senior Test Analyst role will join us for the transformation journey of the underlying Billing & provisioning systems to improve customer experience, reduce customer friction and successful launches. The Senior Test Analyst will ensure processes and technologies are efficient, data-driven and aligned with the organization's strategic goals by fostering collaboration, data visibility, improving processes and focusing on overall product quality. • Partner with product owners, architects, and business stakeholders to understand OSS/BSS requirements., • Translate business needs into clear functional and non-functional specifications., • Conduct impact analysis of system changes across end-to-end processes, • Develop and maintain comprehensive test strategies, test plans, and test cases., • Perform functional, regression, integration and Performance testing, • Apply automation frameworks to drive efficiency and repeatability in testing processes., • Validate data integrity and process workflows across OSS/BSS systems (e.g., provisioning, billing, order management, CRM)., • Test planning and strategizing to understand cross synergies to map requirements / use cases to test case scenarios, • Maintain QA KPIs and be the SME for the team, conduct trainings on new products for the benefit of the team, • Implement and support automated testing tools and pipelines (CI/CD)., • Identify opportunities to reduce manual effort and accelerate system validation., • Champion best practices for test-driven development (TDD) and behavior-driven development (BDD)., • Collaborate closely with development teams, QA lab, and cross-functional test teams to ensure smooth testing on releases / products, • Provide input into system stability initiatives and process re-engineering, • Lead the efforts on test and co-ordinate with product / business owners and QA manager for sign-off, • Bachelor's degree in computer science, engineering, information technology or related fields, or equivalent work experience, • Minimum 7-10 years of experience in OSS BSS testing, telecom and fixed line testing, • Minimum 2-4 years of experience in leading test teams and a proven track record, • Strong Telcom domain knowledge and good knowledge on Provisioning systems and OSS/BSS related to Telcom MSO, • Strong background in quality assurance or testing and validation processes, test planning, test strategizing, • Strong experience conducting functional testing, regression testing, user portal testing and mobility testing, • Experience with broadband technologies such as DOCSIS and FTTH and their network architectures, • Strong Experience with test delivery tools like Jira, HP ALM and Confluence or any equivalent tools, • Strong SQL Query knowledge for Database record retrieval and working knowledge of REST APIs/Soap UI/POSTMAN, • Proven testing tools knowledge for JIRA, Confluence, HP ALM, • Experience in agile/scrum & waterfall methodology of SDLC, • Experience working with product and business teams to plan and conduct demos of new products and features that are being built and tested as part of every release - where applicable, • Knowledge of scripting or automation tools preferred, • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$92,534.00-$152,021.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States. The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. Reporting to the Engineering Manager, the SDE II DevOps Toolchain will participate as part of a highly skilled software development team to build the tools, processes and automation frameworks that will improve productivity, drive efficiency, and ensure the quality and reliability of our software products.We are looking for a passionate and engaged individual who is willing to take on the challenge of transforming software development at a Fortune 500 company and building the tools that will allow our development teams to Go Fast! • Contribute to our software development tools strategy accelerating our development teams., • Execute on the implementation of our tools roadmap that includes an CI/CD pipeline that will be leveraged by the software development teams across the organization to support our broadband, video, mobile and customer support applications., • Implement tools to identify, document and track software defects. Work closely with the development teams to resolve issues and ensure timely fixes., • Introduce capabilities to do effective A/B testing of releases across test populations., • Lead process improvement initiatives to enhance testing practices, tools, and metrologies., • Implement tools to monitor and report on key quality metrics including defect rates, test coverage and test execution progress. Analyze metrics to identify areas for improvement., • Leverage developer tools and test automation to transform our software release processes and enable the development teams to get capabilities to customers faster., • Use and customize out of the box tools to instrument and monitor systems., • Contribute to a structured knowledge base that allows teams to create, maintain and extend documentation for all our developer tools and processes., • Establish and gain acceptance for Key Results indicated by our development pipeline and automation test frameworks., • Use prototypes and proof of concepts as the primary tool for deep and detailed explorations of architecture and software designs., • Go-to advocate for developer tools in the organization., • Continue to make Optimum a Developer Friendly Environment., • Bachelor's degree in computer science or equivalent, • Minimum 3-5 years of experience in software development, automation, and tools., • Proficiency in variety of programming languages (Python, Java, C#), • Experience with Google cloud or Amazon Web Services and their capabilities., • Thorough understanding of software methodologies and DevOps practices., • Experience with the implementation and optimization CI/CD Pipelines., • Experience with the automation of test cases., • Good intuition for software design, actively looking to learn from other teams and projects., • Experience with data formats and locality with performance considerations., • Demonstrated experience solving performance and data issues by applying experience/knowledge., • Completely comfortable working with live production systems, debugging issues and taking careful actions with protections against damage., • Contributes to establishing and maintaining corporate policies related to technology., • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $100,246.00 - $164,689.00 / year. The starting payrate/range at time of hire for this position in Plano, TX is $83,538.00 - $137,241.00 /year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Recruit Training followed by Apprentice Technical Training at Great Lakes, Illinois, covering basic electronics, circuitry, safety, digital theory, microcomputers, fiber optics, test equipment, and troubleshooting; strand training in either the Fire Controlman or Electronics Technician track, with F

Job Description Position Overview The Retail Sales Trainer – Telecommunications is responsible for developing and delivering comprehensive training programs to enhance the technical, sales, and customer service skills of employees across the organization. This role ensures that staff are equipped with the latest knowledge of telecommunications products, technologies, and compliance standards, driving operational excellence and customer satisfaction. Pay Range: $60,000 Job Type: Full Time Key Responsibilities Training Design & Delivery • Develop and facilitate engaging training sessions for frontline employees, technicians, sales teams, and customer service representatives., • Create training materials, manuals, e-learning modules, and job aids aligned with company standards and telecom technologies., • Conduct both classroom and virtual training using interactive methods to ensure knowledge retention. Program Development & Evaluation • Collaborate with department leaders to identify performance gaps and training needs in network operations, customer care, and product knowledge., • Design structured onboarding programs for new hires in sales, support, and field service roles., • Evaluate training effectiveness through assessments, KPIs, and post-training performance metrics; revise programs based on data and feedback. Industry & Compliance Training • Ensure training content reflects current telecommunications regulations, data privacy requirements, and safety protocols., • Provide ongoing education on new product launches, service packages, and emerging technologies Collaboration & Continuous Improvement • Partner with subject matter experts and product managers to maintain technical accuracy in all materials., • Stay current with telecom trends, customer experience best practices, and learning technologies., • Report training outcomes and ROI to leadership; recommend process and performance improvements. Requirements • Education: High school diploma or bachelor's degree., • Technical Knowledge: Familiarity with telecommunications systems, wireless and fiber networks, broadband, and related technologies., • Skills:, • Exceptional facilitation and presentation skills (both in-person and virtual)., • Strong instructional design and curriculum development skills., • Excellent verbal and written communication., • Proficiency with Learning Management Systems (LMS) and e-learning tools., • Data-driven approach to evaluating training impact. Preferred Qualifications • Certification in Training & Development (ATD, CPTD, or equivalent)., • Experience designing training for telecom sales teams., • Knowledge of adult learning principles, blended learning, and microlearning methods. Core Competencies • Technical Aptitude – Understands telecom products, systems, and network operations., • Effective Communication – Simplifies complex information for diverse audiences., • Collaboration – Works cross-functionally with HR, Operations and Sales teams., • Adaptability – Adjusts content quickly to match new technologies or business goals., • Results Orientation – Measures training success by employee performance and customer outcomes. Benefits • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance

Job Description Position Overview The Field Service Fiber & Coax Technician is responsible for the installation, activation, maintenance, and repair of fiber optic and coaxial telecommunications services in residential and commercial environments. This role requires strong technical knowledge of FTTH and Coaxial networks, hands-on field experience, and a customer-first mindset. Technicians work independently and as part of a team to ensure reliable, high-quality service delivery while meeting safety, quality, and productivity standards. Primary Responsibilities Installation & Activation • Install, test, and activate fiber optic and coax services at customer premises, including ONTs, modems, routers, and related equipment, • Perform inside and outside plant work, including aerial, underground, and inbuilding installations, • Pull, route, label, terminate, and splice fiber optic and coaxial cables in accordance with engineering specifications, • Configure and verify proper signal levels, light loss, and network performance prior to service activation Troubleshooting & Maintenance • Diagnose and resolve service issues related to FTTH and Coaxial networks, including signal loss, intermittent connectivity, and hardware failures, • Use diagnostic tools such as SLM’s, OTDRs, optical power meters, and light meters to identify faults and validate repairs, • Perform preventative maintenance and corrective repairs on fiber and coax infrastructure • Escalate complex network issues to engineering or network operations teams as required Customer Service & Communication • Deliver professional, courteous, and knowledgeable on-site customer service, • Clearly explain installation processes, service functionality, and basic troubleshooting steps to customers • Address customer concerns and ensure service satisfaction before completing work, • Represent the company positively at all customer locations Documentation & Compliance • Accurately complete work orders, service tickets, and as-built documentation using company systems, • Maintain detailed service records, including test results, materials used, and time on task, • Follow all company policies, safety guidelines, and industry standards, including OSHA and local regulations, • Ensure proper care and accountability of company vehicles, tools, and equipment Safety & Field Operations • Safely operate vehicles and equipment while working in residential and commercial environments, • Work at heights using ladders, bucket trucks, and poles when required, • Work outdoors in varying weather conditions and confined spaces, • Participate in safety training and adhere to best practices for fiber handling and splicing Required Qualifications • Preferred 1+ years of hands-on experience in fiber optic/coaxial or telecommunications field service roles • Solid understanding of FTTH and Coaxial network architecture and troubleshooting techniques, • Proficiency with fiber splicing equipment, OTDRs, and optical testing tools, • Ability to read and interpret network diagrams, work orders, and engineering documentation • Comfortable working independently with minimal supervision, • Valid driver’s license with a clean driving record, • Strong communication, organizational, and time management skills Preferred Qualifications • Fiber optic certification (FOA, ETA, or equivalent), • Experience with aerial and underground fiber construction and maintenance, • Familiarity with GPON and Active Ethernet systems, • Experience with customer premises equipment (ONTs, routers, Wi-Fi systems), • Prior experience in an ISP, MSO, or telecommunications service provider environment Physical & Work Environment Requirements, • Ability to lift and carry up to 80 lbs, • Ability to climb ladders and work at heights for extended periods, • Ability to bend, kneel, crawl, and work in tight or confined spaces, • Ability to work flexible schedules, including occasional evenings, weekends, holidays, or on-call rotations

WHAT YOU’LL BRING TO SPECTRUM Required Qualifications Education : High school diploma Industry and vendor specific certifications and training (NCTI, SCTE, and BCT/E) Completion of the following courses: NCTI - Fiber Installation and Activation and Fiber Testing and Maintenance and/or SCTE Mainten

Eaton Fiber is a portfolio company of Tillman Global Holdings, a holding company focused on building premier digital infrastructure businesses globally. Eaton Fiber is building a network with future-forward technologies, systems and network architecture that will be ultimately capable of delivering

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Suite #330 North in Melville, NY.Our Inside Sales Reps sell advertising space within professional team game day programs and yearbooks sold inside the stadiums and appear on the official team websites.These include over 100 professional sports franchises in the NFL, NBA, MLB and NHL.As well as, the

We are a growing agency with big dreams and lots of potential.Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.If you want to

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Start earning quickly with a flexible schedule.Shopping with Instacart is more than grocery delivery.Shoppers help make our world go round.They make money, make moves, and make shopping lists come true.They make good time, make life easier, and make people's day.Shoppers make it all happen—sign up

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