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Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Training & development Guest Services Agent - Part Time Flexible *This position will be covering days off for all shifts. Therefore, flexibility to work 1st, 2nd, and 3rd shifts is a PLUS* The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Your day-to-day  Be the warm welcome that kicks off a memorable guest experience  Acknowledge Rewards Club members and returning guests, in person or on the phone  Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay  Handle cash and credit transactions  Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes  Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns  Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary  Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed  Take pride in your appearance and place as a brand ambassador  Always know what events and activities are on the day’s schedule  Jump into other ad-hoc duties when your colleagues need your help What we need from you  Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to  Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories  Fluency in the local language - extra language skills would be great, but not essential  Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers  Flexibility - night, weekend and holiday shifts are all part of the job  You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential  Experience - ideally, you’ll have spent at least one year in a front desk or guest service position  Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

\n \n \n \n \n \n \n If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. \n \n \n \n \n \n \n\n \n \n Locum Veterinarian \n The pay range for this role is $150 - $170/hour. \n The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location. \n \n Summary of Job Purpose and Function \n The primary purpose and function of the Locum Veterinarian is to provide preventative care, diagnosis and treatment of diseases and injuries of Pets. \n \n Essential Responsibilities \n\n • Ensure the Safety of Pets, clients and associates by utilizing safe restraining techniques, following standard protocols and maintaining clean, sterile and organized treatment areas, exam rooms and labs.\n, • Obtain relevant information and history from clients, and maintain proper and complete medical records.\n, • Educate clients about preventative care, Pet health needs, any diagnosis or treatment, hospital services and other related information.\n, • Provide professional, efficient and exceptional service including prescribing and administering preventative care for the wellness needs of Pets and diagnosing and treating diseases and injuries of Pets. \n, • Effectively communication diagnosis and treatment plan to veterinary medical team and client.\n, • Ensure local, state and federal laws are followed, including proper maintenance of the controlled substance inventory log.\n, • Understand and follow state guidelines regarding duties of veterinary assistants and licensed veterinary technicians.\n, • Other job duties as assigned.\n\n \n Hiring Qualifications \n Capabilities and Experience (can do) \n\n • Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.\n, • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.\n, • Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. \n, • Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.\n, • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Unusually decisive in handling difficult problems. Translates problems into practical solutions.\n, • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.\n, • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.\n, • Compassionate commitment to Pet care - Ensures hospital teams confidently present Pet treatment recommendations and associated fees as an advocate for the Pet, gaining the client's agreement to proceed with the treatment most appropriate to the Pet's current condition and long-term health. Act as an advocate for the Pet.\n, • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.\n, • Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.\n, • Management ability - Effectively enforces policies. Achieves high productive output while maintaining high morale. Encourages efforts toward common goals. Understands and utilizes a coaching/counseling philosophy for performance management.\n\n \n Attitudes (will do) \n\n • Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.\n, • Integrity - Firmly adheres to the values and ethics of Banfield, Pet Hospital. Exhibits honesty, discretion, and sound judgment.\n, • Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.\n, • Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.\n, • Independence - Able and willing to perform tasks and duties without supervision.\n, • Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.\n\n \n Special Working Conditions \n\n • Ability to be confident around Pets (i.e., dogs, cats, birds, reptiles, etc.)\n, • Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.\n, • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.\n, • The noise level in the work environment is moderately high.\n, • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.\n, • Requires sufficient ambulatory skills in order to perform duties while at hospital.\n, • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.\n, • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate equipment.\n, • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.\n, • Associate is routinely exposed to a variety of Pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.\n, • Minimal travel required, possibly for vendor visits and associate education.\n\n \n Experience, Education and/or Training \n\n • Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.\n, • License in good standing with the applicable state veterinary board.\n, • License with the Drug Enforcement Agency required.\n, • Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.\n\n BENEFITS \n Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits to our Locum Veterinarians: \n\n • Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*\n, • Continuing Education Resources: Access to VetFolio for online CE courses, webinars, and conference proceedings from NAVC and AAHA, as well as access to the MVH Medical Library which provides access to 2000+ university-equivalent journals, 600+ textbooks, and biomedical databases.\n, • Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*\n, • Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*\n\n \n In addition, our benefit offerings for full or part-time Veterinarians include: \n\n • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.\n\n\n, • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*\n, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.\n, • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*\n, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*\n, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.\n, • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.\n, • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.\n, • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.\n, • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.\n, • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*\n, • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*\n, • Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.\n, • Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.\n, • Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*\n, • Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*\n, • Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*\n\n Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). \n \n \n WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. \n Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. \n We believe that embracing inclusion and diversity enables us to live our Purpose: \n A BETTER WORLD FOR PETS.

\n \n \n \n \n \n \n If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. \n \n \n \n \n \n \n\n \n \n\n \n AREA CHIEF OF STAFF \n The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. \n The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. \n This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. \n \n SUMMARY OF JOB PURPOSE AND FUNCTION \n The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. \n \n ESSENTIAL RESPONSIBILITIES \n \n • Live and exemplify the Five Principles of Mars, Inc. within self and team.\n, • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors.\n, • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful.\n, • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers.\n, • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals.\n, • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role.\n, • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs.\n, • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations.\n, • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team.\n, • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes.\n, • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod.\n, • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps.\n, • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention.\n, • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care.\n, • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals.\n, • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience.\n, • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.\n, • Other job duties as assigned.\n \n \n THE FIVE PRINCIPLES \n \n • Quality – The consumer is our boss, quality is our work, and value for money is our goal.\n, • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.\n, • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.\n, • Efficiency – We use resources to the full, waste nothing and do only what we can do best.\n, • Freedom – We need freedom to shape our future; we need profit to remain free.\n \n \n HIRING QUALIFICATIONS / COMPETENCIES \n Leadership \n \n • Plans and Aligns\n, • Drives Vision and Purpose\n, • Develops Talent\n, • Manages Conflict\n, • Financial Acumen\n, • Managers Complexity\n \n Functional \n \n • Attracts Top Talent\n, • Communicates Effectively\n, • Drives Results\n, • Ensures Accountability\n, • Functional/Technical Skills\n \n CAPABILITIES AND EXPERIENCE (CAN DO) \n \n • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.\n, • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. \n, • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.\n, • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.\n, • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.\n, • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.\n, • Computer skills - Comfortably and confidently uses a computer and specialized software.\n \n ATTITUDES (WILL DO) \n \n • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. \n, • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.\n, • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.\n, • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.\n, • Independence – Able and willing to perform tasks and duties without supervision.\n, • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.\n \n \n SPECIAL WORKING CONDITIONS \n \n • Ability to work at a computer for long periods of time. \n, • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.\n, • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.\n, • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.\n, • Requires sufficient ambulatory skills in order to perform duties while at hospital.\n, • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.\n, • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment.\n, • The noise level in the work environment is moderately high.\n, • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.\n, • Some travel required, to assist other area hospitals as well as for vendor visits and associate education.\n, • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.\n \n DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. \n \n USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. \n \n EXPERIENCE, EDUCATION AND/OR TRAINING \n \n • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. \n, • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals.\n, • 3 years of experience in small animal medicine and surgery practice.\n \n BENEFITS \n Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: \n \n • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.\n \n \n, • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*\n, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.\n, • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*\n, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*\n, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.\n, • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.\n, • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.\n, • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.\n, • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.\n, • Cont

\n \n \n \n \n \n \n If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. \n \n \n \n \n \n \n\n \n \n\n \n AREA CHIEF OF STAFF \n The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. \n The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. \n This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. \n \n SUMMARY OF JOB PURPOSE AND FUNCTION \n The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. \n \n ESSENTIAL RESPONSIBILITIES \n \n • Live and exemplify the Five Principles of Mars, Inc. within self and team.\n, • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors.\n, • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful.\n, • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers.\n, • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals.\n, • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role.\n, • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs.\n, • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations.\n, • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team.\n, • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes.\n, • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod.\n, • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps.\n, • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention.\n, • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care.\n, • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals.\n, • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience.\n, • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.\n, • Other job duties as assigned.\n \n \n THE FIVE PRINCIPLES \n \n • Quality – The consumer is our boss, quality is our work, and value for money is our goal.\n, • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.\n, • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.\n, • Efficiency – We use resources to the full, waste nothing and do only what we can do best.\n, • Freedom – We need freedom to shape our future; we need profit to remain free.\n \n \n HIRING QUALIFICATIONS / COMPETENCIES \n Leadership \n \n • Plans and Aligns\n, • Drives Vision and Purpose\n, • Develops Talent\n, • Manages Conflict\n, • Financial Acumen\n, • Managers Complexity\n \n Functional \n \n • Attracts Top Talent\n, • Communicates Effectively\n, • Drives Results\n, • Ensures Accountability\n, • Functional/Technical Skills\n \n CAPABILITIES AND EXPERIENCE (CAN DO) \n \n • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.\n, • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. \n, • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.\n, • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.\n, • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.\n, • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.\n, • Computer skills - Comfortably and confidently uses a computer and specialized software.\n \n ATTITUDES (WILL DO) \n \n • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. \n, • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.\n, • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.\n, • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.\n, • Independence – Able and willing to perform tasks and duties without supervision.\n, • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.\n \n \n SPECIAL WORKING CONDITIONS \n \n • Ability to work at a computer for long periods of time. \n, • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.\n, • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.\n, • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.\n, • Requires sufficient ambulatory skills in order to perform duties while at hospital.\n, • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.\n, • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment.\n, • The noise level in the work environment is moderately high.\n, • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.\n, • Some travel required, to assist other area hospitals as well as for vendor visits and associate education.\n, • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.\n \n DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. \n \n USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. \n \n EXPERIENCE, EDUCATION AND/OR TRAINING \n \n • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. \n, • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals.\n, • 3 years of experience in small animal medicine and surgery practice.\n \n BENEFITS \n Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: \n \n • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.\n \n \n, • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*\n, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.\n, • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*\n, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*\n, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.\n, • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.\n, • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.\n, • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.\n, • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.\n, • Cont

\n \n \n \n \n \n \n If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. \n \n \n \n \n \n \n\n \n \n\n \n AREA CHIEF OF STAFF \n The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. \n The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. \n This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. \n \n SUMMARY OF JOB PURPOSE AND FUNCTION \n The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. \n \n ESSENTIAL RESPONSIBILITIES \n \n • Live and exemplify the Five Principles of Mars, Inc. within self and team.\n, • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors.\n, • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful.\n, • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers.\n, • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals.\n, • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role.\n, • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs.\n, • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations.\n, • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team.\n, • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes.\n, • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod.\n, • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps.\n, • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention.\n, • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care.\n, • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals.\n, • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience.\n, • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.\n, • Other job duties as assigned.\n \n \n THE FIVE PRINCIPLES \n \n • Quality – The consumer is our boss, quality is our work, and value for money is our goal.\n, • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.\n, • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.\n, • Efficiency – We use resources to the full, waste nothing and do only what we can do best.\n, • Freedom – We need freedom to shape our future; we need profit to remain free.\n \n \n HIRING QUALIFICATIONS / COMPETENCIES \n Leadership \n \n • Plans and Aligns\n, • Drives Vision and Purpose\n, • Develops Talent\n, • Manages Conflict\n, • Financial Acumen\n, • Managers Complexity\n \n Functional \n \n • Attracts Top Talent\n, • Communicates Effectively\n, • Drives Results\n, • Ensures Accountability\n, • Functional/Technical Skills\n \n CAPABILITIES AND EXPERIENCE (CAN DO) \n \n • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.\n, • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. \n, • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.\n, • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.\n, • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.\n, • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.\n, • Computer skills - Comfortably and confidently uses a computer and specialized software.\n \n ATTITUDES (WILL DO) \n \n • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. \n, • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.\n, • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.\n, • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.\n, • Independence – Able and willing to perform tasks and duties without supervision.\n, • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.\n \n \n SPECIAL WORKING CONDITIONS \n \n • Ability to work at a computer for long periods of time. \n, • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.\n, • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.\n, • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.\n, • Requires sufficient ambulatory skills in order to perform duties while at hospital.\n, • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.\n, • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment.\n, • The noise level in the work environment is moderately high.\n, • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.\n, • Some travel required, to assist other area hospitals as well as for vendor visits and associate education.\n, • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.\n \n DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. \n \n USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. \n \n EXPERIENCE, EDUCATION AND/OR TRAINING \n \n • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. \n, • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals.\n, • 3 years of experience in small animal medicine and surgery practice.\n \n BENEFITS \n Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: \n \n • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.\n \n \n, • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*\n, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.\n, • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*\n, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*\n, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.\n, • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.\n, • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.\n, • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.\n, • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.\n, • Cont

\n \n \n \n \n \n \n If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. \n \n \n \n \n \n \n\n \n \n\n \n AREA CHIEF OF STAFF \n The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. \n The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. \n This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. \n \n SUMMARY OF JOB PURPOSE AND FUNCTION \n The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. \n \n ESSENTIAL RESPONSIBILITIES \n \n • Live and exemplify the Five Principles of Mars, Inc. within self and team.\n, • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors.\n, • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful.\n, • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers.\n, • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals.\n, • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role.\n, • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs.\n, • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations.\n, • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team.\n, • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes.\n, • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod.\n, • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps.\n, • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention.\n, • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care.\n, • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals.\n, • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience.\n, • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.\n, • Other job duties as assigned.\n \n \n THE FIVE PRINCIPLES \n \n • Quality – The consumer is our boss, quality is our work, and value for money is our goal.\n, • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.\n, • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.\n, • Efficiency – We use resources to the full, waste nothing and do only what we can do best.\n, • Freedom – We need freedom to shape our future; we need profit to remain free.\n \n \n HIRING QUALIFICATIONS / COMPETENCIES \n Leadership \n \n • Plans and Aligns\n, • Drives Vision and Purpose\n, • Develops Talent\n, • Manages Conflict\n, • Financial Acumen\n, • Managers Complexity\n \n Functional \n \n • Attracts Top Talent\n, • Communicates Effectively\n, • Drives Results\n, • Ensures Accountability\n, • Functional/Technical Skills\n \n CAPABILITIES AND EXPERIENCE (CAN DO) \n \n • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.\n, • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. \n, • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.\n, • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.\n, • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.\n, • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.\n, • Computer skills - Comfortably and confidently uses a computer and specialized software.\n \n ATTITUDES (WILL DO) \n \n • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. \n, • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.\n, • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.\n, • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.\n, • Independence – Able and willing to perform tasks and duties without supervision.\n, • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.\n \n \n SPECIAL WORKING CONDITIONS \n \n • Ability to work at a computer for long periods of time. \n, • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.\n, • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.\n, • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.\n, • Requires sufficient ambulatory skills in order to perform duties while at hospital.\n, • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.\n, • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment.\n, • The noise level in the work environment is moderately high.\n, • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.\n, • Some travel required, to assist other area hospitals as well as for vendor visits and associate education.\n, • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.\n \n DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. \n \n USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. \n \n EXPERIENCE, EDUCATION AND/OR TRAINING \n \n • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. \n, • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals.\n, • 3 years of experience in small animal medicine and surgery practice.\n \n BENEFITS \n Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: \n \n • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.\n \n \n, • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*\n, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.\n, • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*\n, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*\n, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.\n, • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.\n, • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.\n, • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.\n, • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.\n, • Cont

\n \n \n \n \n \n \n If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. \n \n \n \n \n \n \n\n \n \n\n \n AREA CHIEF OF STAFF \n The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. \n The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. \n This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. \n \n SUMMARY OF JOB PURPOSE AND FUNCTION \n The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. \n \n ESSENTIAL RESPONSIBILITIES \n \n • Live and exemplify the Five Principles of Mars, Inc. within self and team.\n, • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors.\n, • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful.\n, • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers.\n, • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals.\n, • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role.\n, • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs.\n, • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations.\n, • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team.\n, • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes.\n, • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod.\n, • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps.\n, • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention.\n, • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care.\n, • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals.\n, • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience.\n, • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.\n, • Other job duties as assigned.\n \n \n THE FIVE PRINCIPLES \n \n • Quality – The consumer is our boss, quality is our work, and value for money is our goal.\n, • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.\n, • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.\n, • Efficiency – We use resources to the full, waste nothing and do only what we can do best.\n, • Freedom – We need freedom to shape our future; we need profit to remain free.\n \n \n HIRING QUALIFICATIONS / COMPETENCIES \n Leadership \n \n • Plans and Aligns\n, • Drives Vision and Purpose\n, • Develops Talent\n, • Manages Conflict\n, • Financial Acumen\n, • Managers Complexity\n \n Functional \n \n • Attracts Top Talent\n, • Communicates Effectively\n, • Drives Results\n, • Ensures Accountability\n, • Functional/Technical Skills\n \n CAPABILITIES AND EXPERIENCE (CAN DO) \n \n • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.\n, • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. \n, • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.\n, • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.\n, • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.\n, • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.\n, • Computer skills - Comfortably and confidently uses a computer and specialized software.\n \n ATTITUDES (WILL DO) \n \n • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. \n, • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.\n, • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.\n, • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.\n, • Independence – Able and willing to perform tasks and duties without supervision.\n, • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.\n \n \n SPECIAL WORKING CONDITIONS \n \n • Ability to work at a computer for long periods of time. \n, • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.\n, • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.\n, • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.\n, • Requires sufficient ambulatory skills in order to perform duties while at hospital.\n, • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.\n, • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment.\n, • The noise level in the work environment is moderately high.\n, • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.\n, • Some travel required, to assist other area hospitals as well as for vendor visits and associate education.\n, • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.\n \n DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. \n \n USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. \n \n EXPERIENCE, EDUCATION AND/OR TRAINING \n \n • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. \n, • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals.\n, • 3 years of experience in small animal medicine and surgery practice.\n \n BENEFITS \n Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: \n \n • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.\n \n \n, • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*\n, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.\n, • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*\n, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*\n, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.\n, • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.\n, • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.\n, • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.\n, • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.\n, • Cont

\n \n \n \n \n \n \n If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. \n \n \n \n \n \n \n\n \n \n\n \n AREA CHIEF OF STAFF \n The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. \n The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. \n This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. \n \n SUMMARY OF JOB PURPOSE AND FUNCTION \n The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. \n \n ESSENTIAL RESPONSIBILITIES \n \n • Live and exemplify the Five Principles of Mars, Inc. within self and team.\n, • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors.\n, • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful.\n, • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers.\n, • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals.\n, • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role.\n, • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs.\n, • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations.\n, • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team.\n, • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes.\n, • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod.\n, • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps.\n, • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention.\n, • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care.\n, • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals.\n, • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience.\n, • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.\n, • Other job duties as assigned.\n \n \n THE FIVE PRINCIPLES \n \n • Quality – The consumer is our boss, quality is our work, and value for money is our goal.\n, • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.\n, • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.\n, • Efficiency – We use resources to the full, waste nothing and do only what we can do best.\n, • Freedom – We need freedom to shape our future; we need profit to remain free.\n \n \n HIRING QUALIFICATIONS / COMPETENCIES \n Leadership \n \n • Plans and Aligns\n, • Drives Vision and Purpose\n, • Develops Talent\n, • Manages Conflict\n, • Financial Acumen\n, • Managers Complexity\n \n Functional \n \n • Attracts Top Talent\n, • Communicates Effectively\n, • Drives Results\n, • Ensures Accountability\n, • Functional/Technical Skills\n \n CAPABILITIES AND EXPERIENCE (CAN DO) \n \n • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.\n, • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. \n, • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.\n, • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.\n, • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.\n, • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.\n, • Computer skills - Comfortably and confidently uses a computer and specialized software.\n \n ATTITUDES (WILL DO) \n \n • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. \n, • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.\n, • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.\n, • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.\n, • Independence – Able and willing to perform tasks and duties without supervision.\n, • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.\n \n \n SPECIAL WORKING CONDITIONS \n \n • Ability to work at a computer for long periods of time. \n, • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.\n, • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.\n, • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.\n, • Requires sufficient ambulatory skills in order to perform duties while at hospital.\n, • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.\n, • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment.\n, • The noise level in the work environment is moderately high.\n, • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.\n, • Some travel required, to assist other area hospitals as well as for vendor visits and associate education.\n, • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.\n \n DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. \n \n USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. \n \n EXPERIENCE, EDUCATION AND/OR TRAINING \n \n • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. \n, • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals.\n, • 3 years of experience in small animal medicine and surgery practice.\n \n BENEFITS \n Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: \n \n • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.\n \n \n, • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*\n, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.\n, • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*\n, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*\n, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.\n, • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.\n, • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.\n, • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.\n, • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.\n, • Cont

\n \n \n \n \n \n \n If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. \n \n \n \n \n \n \n\n \n \n\n \n AREA CHIEF OF STAFF \n The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. \n The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. \n This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. \n \n SUMMARY OF JOB PURPOSE AND FUNCTION \n The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. \n \n ESSENTIAL RESPONSIBILITIES \n \n • Live and exemplify the Five Principles of Mars, Inc. within self and team.\n, • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors.\n, • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful.\n, • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers.\n, • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals.\n, • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role.\n, • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs.\n, • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations.\n, • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team.\n, • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes.\n, • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod.\n, • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps.\n, • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention.\n, • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care.\n, • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals.\n, • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience.\n, • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.\n, • Other job duties as assigned.\n \n \n THE FIVE PRINCIPLES \n \n • Quality – The consumer is our boss, quality is our work, and value for money is our goal.\n, • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.\n, • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.\n, • Efficiency – We use resources to the full, waste nothing and do only what we can do best.\n, • Freedom – We need freedom to shape our future; we need profit to remain free.\n \n \n HIRING QUALIFICATIONS / COMPETENCIES \n Leadership \n \n • Plans and Aligns\n, • Drives Vision and Purpose\n, • Develops Talent\n, • Manages Conflict\n, • Financial Acumen\n, • Managers Complexity\n \n Functional \n \n • Attracts Top Talent\n, • Communicates Effectively\n, • Drives Results\n, • Ensures Accountability\n, • Functional/Technical Skills\n \n CAPABILITIES AND EXPERIENCE (CAN DO) \n \n • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.\n, • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. \n, • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.\n, • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.\n, • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.\n, • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.\n, • Computer skills - Comfortably and confidently uses a computer and specialized software.\n \n ATTITUDES (WILL DO) \n \n • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. \n, • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.\n, • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.\n, • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.\n, • Independence – Able and willing to perform tasks and duties without supervision.\n, • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.\n \n \n SPECIAL WORKING CONDITIONS \n \n • Ability to work at a computer for long periods of time. \n, • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.\n, • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.\n, • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.\n, • Requires sufficient ambulatory skills in order to perform duties while at hospital.\n, • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.\n, • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment.\n, • The noise level in the work environment is moderately high.\n, • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.\n, • Some travel required, to assist other area hospitals as well as for vendor visits and associate education.\n, • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.\n \n DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. \n \n USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. \n \n EXPERIENCE, EDUCATION AND/OR TRAINING \n \n • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. \n, • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals.\n, • 3 years of experience in small animal medicine and surgery practice.\n \n BENEFITS \n Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: \n \n • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.\n \n \n, • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*\n, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.\n, • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*\n, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*\n, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.\n, • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.\n, • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.\n, • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.\n, • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.\n, • Cont

\n \n \n \n \n \n \n If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. \n \n \n \n \n \n \n\n \n \n\n \n AREA CHIEF OF STAFF \n The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. \n The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. \n This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. \n \n SUMMARY OF JOB PURPOSE AND FUNCTION \n The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. \n \n ESSENTIAL RESPONSIBILITIES \n \n • Live and exemplify the Five Principles of Mars, Inc. within self and team.\n, • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors.\n, • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful.\n, • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers.\n, • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals.\n, • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role.\n, • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs.\n, • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations.\n, • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team.\n, • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes.\n, • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod.\n, • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps.\n, • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention.\n, • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care.\n, • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals.\n, • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience.\n, • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.\n, • Other job duties as assigned.\n \n \n THE FIVE PRINCIPLES \n \n • Quality – The consumer is our boss, quality is our work, and value for money is our goal.\n, • Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.\n, • Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.\n, • Efficiency – We use resources to the full, waste nothing and do only what we can do best.\n, • Freedom – We need freedom to shape our future; we need profit to remain free.\n \n \n HIRING QUALIFICATIONS / COMPETENCIES \n Leadership \n \n • Plans and Aligns\n, • Drives Vision and Purpose\n, • Develops Talent\n, • Manages Conflict\n, • Financial Acumen\n, • Managers Complexity\n \n Functional \n \n • Attracts Top Talent\n, • Communicates Effectively\n, • Drives Results\n, • Ensures Accountability\n, • Functional/Technical Skills\n \n CAPABILITIES AND EXPERIENCE (CAN DO) \n \n • Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.\n, • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. \n, • Surgical skills – Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.\n, • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.\n, • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.\n, • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.\n, • Computer skills - Comfortably and confidently uses a computer and specialized software.\n \n ATTITUDES (WILL DO) \n \n • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. \n, • Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.\n, • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.\n, • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.\n, • Independence – Able and willing to perform tasks and duties without supervision.\n, • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.\n \n \n SPECIAL WORKING CONDITIONS \n \n • Ability to work at a computer for long periods of time. \n, • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.\n, • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.\n, • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.\n, • Requires sufficient ambulatory skills in order to perform duties while at hospital.\n, • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.\n, • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment.\n, • The noise level in the work environment is moderately high.\n, • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.\n, • Some travel required, to assist other area hospitals as well as for vendor visits and associate education.\n, • Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.\n \n DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. \n \n USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. \n \n EXPERIENCE, EDUCATION AND/OR TRAINING \n \n • Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. \n, • Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals.\n, • 3 years of experience in small animal medicine and surgery practice.\n \n BENEFITS \n Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: \n \n • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.\n \n \n, • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*\n, • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.\n, • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*\n, • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*\n, • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.\n, • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.\n, • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.\n, • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.\n, • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.\n, • Cont

Job DescriptionLocation: Jersey City, NJ Job Summary We are seeking an energetic Structural Project Manager, who is passionate about repair structural and restoration of existing buildings in our Jersey City, office location. You will be responsible for providing project support from evaluation and design conception through construction, along with project assessment, design development, bidding, and construction administration services. Responsibilities include inspections, writing reports, ensuring compliance with contracts, reviewing change orders and payment applications, and maintaining effective communication with clients, contractors, and internal team members. Estimated salary range for this position is $65,000 – $100,000. The salary listed is an estimate and not guaranteed. The salary offered will vary based on experience, education, skills, abilities, and certifications/license. DUTIES & RESPONSIBILITES: Essential Functions for All Technical Positions • Coordinate and manage internal kick-off, milestone, and closeout meetings for projects, fostering effective communication and collaboration among team members and stakeholders., • Verify schedules and ensure adherence to project plans and timelines, both internally and with external resources, to meet project objectives efficiently., • Conduct on-site inspections, documenting existing conditions, performing field testing, photographing, and creating hand-sketches. Observes/ tracks work in progress to ensure compliance with project specifications., • Records accurate field measurements and performs calculations throughout the duration of the project., • Prepare written correspondence with clients and contractors, maintaining clear and professional communication throughout the project lifecycle., • Understand investigation reports and bid documents, including drawings and technical specifications, to ensure accurate interpretation and implementation., • Communicate project status and proactively address any issues or discrepancies that arise. Escalate unresolved issues to their direct supervisor in a timely manner., • Maintain organized records, files, drawings, and other essential project data ensuring that they are appropriately filed within the company’s systems for easy accessibility and future reference., • Collect post-project feedback to identify areas of improvement and communicates this feedback to their direct supervisor., • Keep up to date with job knowledge and industry trends through active participation in educational workshops, reviewing professional publications, and engaging in professional societies and networks., • Engage in networking activities and represent the company at events, seminars, continuing education presentations. Actively seek marketing opportunities to promote the organization’s presence in the industry. (Not limited to exclusive company events.), • Performs other duties as related to the position as assigned by the firm, demonstrating flexibility and adaptability to contributing to the overall success of the team. Special Requirements Technical • Perform complex inspections and testing, applying technical expertise to ensure compliance with project specifications, codes, and industry standards., • Generate detailed field reports and opinion reports based on findings., • Demonstrate a thorough understanding of specifications and plans and effectively produce accurate and comprehensive documents., • Understand and interpret technical contract requirements, ensuring compliance throughout the duration of the project., • Review and evaluate change orders, assessing their impact on the project scope, schedule and budget and providing recommendations to the team lead/ senior management., • Review payment applications, verifying the accuracy of work completed and materials supplied by contractors. Client Relations, • Develop and maintain strong relationships with clients, serving as their primary point of contact, addressing concerns, and managing expectations., • Independently plan, organize, and run project meetings, effectively communication project objectives, deliverables, and action items to all stakeholders.Internal Team, • Works closely with the team to understand the scope of work, budget, goals, deliverables, and timeline to ensure project success., • Mentor and provide guidance to Project Associates, fostering their professional growth and development. Please be aware that this job description does not encompass an exhaustive list of activities, duties, or responsibilities expected of the employee. The nature of the role may necessitate additional responsibilities, and/or activities, which can occur at any time, with or without prior notice. SUPERVISORY RESPONSIBILITIES: This position entails no supervisory responsibilities. QUALIFICATIONS: Education • Bachelor’s degree from a four-year college or university in Civil/Structural Engineering, or relevant work experience. Work Experience • A minimum of 3-5 years’ experience in an engineering consulting firm or related construction industry., • Parking Garage restoration experience is preferred. Licenses and Certifications • OSHA 30-hour certification., • Valid United States Driver’s License required, as this position requires travel to and from client sitesSkills, • Proficient written and verbal communication abilities., • Attention to detail and accuracy in project documentation and deliverables., • Strong project management and organizational skills and ability to handle multiple projects concurrently., • Knowledge of building codes, regulations, and standards., • Professional and courteous interaction with clients and colleagues., • Ability to attend client meetings and events, as needed., • Flexibility to work overtime, as needed., • Familiarity with drafting software for positions that utilize the software (AutoCAD, BricsCAD, Revit) for positions that utilize the software., • Strong teamwork and collaboration skills, fostering a positive and productive work environment, along with the ability to work both independently and collaboratively with team members from various disciplines., • Ability to work in the field and to travel outside local areas as workload and projects when needed., • Efficient time management skills while adhering to project budgets. Physical Demands Lifting • Must be able to lift and carry items weighing up to 40 lbs., • Height and Access Equipment, • Safe operation and use of ladders, scaffolds, and other access equipment as required., • Ability to work safely at heights. Outdoor Environment, • Exposure to prolonged periods outdoors, which might extend beyond 3 hours., • Ability to work in diverse weather conditions, including but not limited to:, • Temperatures above 85°ree;F or below 40°ree;F., • High humidity levels (above 90%)., • Adverse weather conditions like snow/ice, rain, and wind.Who We Are At The Falcon Group, our mission is to deliver exceptional service across a broad range of industries, including multifamily, industrial, commercial, retail, hospitality, healthcare, and forensic/litigation support. Built on decades of experience, we provide a full spectrum of services, from architectural design to civil, structural, mechanical, electrical, and plumbing engineering, as well as construction administration and forensic assessments. This integrated approach allows us to deliver comprehensive, cost-conscious solutions to our clients’ most complex challenges. With a growing presence in key markets and multiple regional offices, we’re expanding rapidly and always looking for talented professionals to join our team. Guided by collaboration, innovation, and integrity, The Falcon Group provides the environment and support to help you thrive personally and professionally. EMPLOYEE BENEFITS We offer competitive salaries, professional work environments and a comprehensive benefits package. Benefits include Group Medical, Dental and Vision, 401k with employer match, Supplemental Life Insurance, AD&D, Legal Plan, Pet Insurance, Critical Illness, Hospital Indemnity and Accident Plans, Paid Holidays, Vacation, Sick time, Cell Phone Reimbursement and Continuing Education Equal Opportunity Employer/ Veterans/ Disabled Powered by JazzHR D92X1y8O3y

Job Description Role Overview: The Sr Accounting Manager is a key member of the Finance team responsible for leading the accounting operations of the U.S. business. This role ensures accurate financial reporting, a reliable and timely month-end close process, and strong internal controls across the accounting function. This position will oversee the day-to-day accounting activities, manage the month-end close for U.S. entities, support the annual external audit, and partner closely with FP&A, Supply Chain, and other business functions to ensure financial data is accurate, well understood, and actionable. This position requires strong operational leadership, analytical thinking, and the ability to drive accountability across the accounting team while continuously improving financial processes and reporting visibility. Primary Duties and Responsibilities: Accounting Operations & Financial Reporting • Lead the month-end close process for all U.S. legal entities, ensuring timely and accurate financial reporting in accordance with IFRS., • Oversee preparation and review of journal entries, account reconciliations, and supporting schedules., • Ensure general ledger activity is recorded accurately within the ERP accounting system (SAP)., • Perform structured variance analysis on key financial statement accounts and investigate material movements., • Ensure all accounting documentation is audit-ready and compliant with internal policies. Accounting Team Leadership • Manage and develop the accounting team responsible for Accounts Payable, Accounts Receivable, inventory accounting, accruals, and reconciliations., • Establish clear ownership and accountability across accounting processes and deliverables., • Provide coaching, feedback, and guidance to strengthen the team’s technical accounting and operational capabilities. Close Process & Financial Statement Review • Own the close calendar and ensure all accounting deliverables are completed on schedule., • Lead monthly financial review and variance analysis discussions across the accounting team., • Ensure key balance sheet accounts are reconciled and reviewed prior to final close approval. Audit, Compliance & Internal Controls • Serve as the primary liaison with external auditors and manage the annual audit process., • Maintain strong internal controls and ensure accounting processes comply with company policies and regulatory requirements., • Coordinate with external tax advisors regarding annual tax filings, 1099 reporting, and sales and use tax compliance. Intercompany & Global Coordination • Oversee accounting for intercompany transactions including royalties, R&D allocations, and management services., • Partner with global finance teams to ensure accurate intercompany reporting and reconciliation. Operational & Strategic Support • Partner with Supply Chain, Regulatory, and Commercial teams to ensure appropriate accounting treatment for operational activities., • Monitor company cash balances and support treasury operations including payment approvals and wire transfers., • Provide financial insight and analysis to support business decisions and strategic initiatives. Competencies/Career level: • Strong leadership and team management capabilities, • Analytical mindset with strong attention to detail, • Results-oriented with strong operational discipline, • Ability to identify and resolve financial and operational issues, • Adaptability in a fast-paced environment, • Strong communication and cross-functional collaboration skills Requirements and Personal Skills: • Education: Bachelor’s degree in Accounting or Finance required; CPA or CPA-track preferred, • Experience (years/area): 7–10 years of accounting experience; Public accounting and/or pharmaceutical industry experience preferred, • Languages:, • Specific Knowledge: Compliance requirements including IRS, GAAP & IFRS, supervisory experience, • Ability to communicate with various levels of management internally; think strategically and be hands on, ERP experience (SAP required) and advanced Excel, Word & Power Point and SAP experience a plus, experience managing and mentoring accounting staff, and when needed, employee will need to be in office for important key meetings in person, • Travel: Minimal, • Personal skills: Strong interpersonal and people development skills, strong results-orientation, superior leadership skills, ability to anticipate problems and solve them successfully in a fast-paced environment Physical Demands This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, printers, etc. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5 p.m. In-office presence is required on Tuesdays and Wednesdays, as well as additional days as needed based on business needs The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee: • Is required to interact with internal and external contacts independently., • Is regularly required to talk or hear either in person or over a dial tone phone, as well as a mobile phone, when applicable., • Is often required to stand, walk, bend, lift, or sit., • Is required to occasionally lift office products and supplies, up to 40 lbs., • Is desk-based and may be sitting for long periods of time., • Must regularly use fingers and hands for fine manipulation: typing, writing, using hand-held device (iPad, laptop, cell phone, keyboard, printer), • Must communicate clearly: phone calls, emails, in-person conversations., • Must possess ability to make sound decisions, process complex information, manage multiple tasks simultaneously, model behavior for other employees, and other cognitive functions.

Job Description Role Overview The Associate Manager, Regulatory Affairs supports the planning, preparation, submission, and maintenance of regulatory filings to ensure compliance with applicable health authority requirements. This role works closely with cross-functional teams, including Quality, R&D, Manufacturing, Pharmacovigilance, Medical Affairs, Supply Chain, and other technical functions to support product development and lifecycle management, with a focus on original ANDA submissions for complex generic products, including inhalation and/or drug-device combination products. The Assistant Manager helps ensure that regulatory strategies are executed effectively and that documentation is accurate, complete, and submitted within required timelines. This role is best suited for a candidate with a strong interest in technically challenging products and regulatory strategy for complex generics. Primary Duties & Responsibilities • Support the Associate Director of Regulatory Affairs in executing regulatory strategies for original ANDA submissions, with emphasis on complex drug dosage forms, including inhalation and/or drug-device combination products., • Prepare, compile, review, and submit regulatory dossiers, variations, renewals, amendments, and other regulatory filings in accordance with applicable regional and global requirements., • Maintain and update regulatory documentation for marketed products and pipeline products., • Monitor submission timelines and ensure regulatory deliverables are completed on schedule., • Coordinate with internal cross-functional stakeholders to collect, review, and organize required documents and data for submissions., • Track regulatory commitments, agency correspondence, and approval timelines., • Assist in responding to health authority questions, deficiency letters, and requests for additional information, particularly for technical and CMC-related topics., • Support the preparation and review of technical regulatory content for complex generic products including inhalation and/or combination products., • Provide regulatory input on development activities involving formulation, analytical, manufacturing, and device-related considerations, as applicable., • Stay informed on current regulatory requirements, guidance documents, and industry trends relevant to complex generics, inhalation products, and combination products., • Participate in internal meetings and provide regulatory input to support project planning and decision-making., • Contribute to process improvement initiatives within the Regulatory Affairs function., • Ensure all activities are conducted in compliance with company policies, quality standards, and applicable regulatory requirements. Additional Duties & Responsibilities • Process documents, prepare, assemble, compile and publish regulatory submissions in Electronic Common Technical Documents format (eCTD) as required., • Support the review and organization of submission components to ensure technical accuracy, completeness, and consistency across dossiers. Competencies/Career level Innovation, entrepreneurial attitude, customer orientation, team leadership, adaptability/flexibility, results-oriented, control of budgets/costs, Self-development. Requirements and personal skills • Education: Bachelor’s Degree (Life Science preferred), • Languages: English, • Experience (years/area): 6, • Specific Knowledge: FDA regulations, and guidance; experience with original ANDAs preferred; experience with complex generic products, especially inhalation and/or drug-device combination products, strongly preferred., • Travel: Minimal, • Personal skills: General management skills, strong interpersonal and people development skills, strong results-orientation, superior leadership skills, ability to anticipate problems and solve them successfully., • Proficiencies: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint); Adobe Acrobat; database systems; eCTD Compilation software Physical Demands This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, printers, etc. Travel: Some overnight travel may be needed for this position. There may be occasional local day travel. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5 p.m. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee: • Is required to interact with internal and external contacts independently, • Is regularly required to talk or hear either in person or over a dial tone phone, as well as a mobile phone, when applicable., • Is often required to stand, walk, bend, lift, or sit., • Is required to occasionally lift office products and supplies, up to 40 lbs., • Is desk-based and may be sitting for long periods of time., • Must regularly use fingers and hands for fine manipulation: typing, writing, using hand-held device (iPad, laptop, cell phone, keyboard, printer), • Must communicate clearly: phone calls, emails, in-person conversations, • Must possess ability to make sound decisions, process complex information, manage multiple tasks simultaneously, model behavior for other employees, and other cognitive functions.

Job Description Role Overview Employee will be responsible for customer pricing, commercial operations, and business analytics for the Xiromed Portfolio. This also includes any pricing activities relating to new product launches Primary Duties & Responsibilities Track, evaluate, and respond to pricing challenges/bids for assigned retail or institutional customer accounts Conduct NDC assignments and confirm product opportunities with existing portfolio Coordinate with sales and supply chain regarding open bids and ability to supply requests Develop pricing and send proposals, ensuring compliance with all contractual obligations Provide P&L analysis in support of pricing recommendations Analyze the value of bid results and communicate internally, as appropriate Provide pricing communications to our 3PL and rebate processor regarding price changes on a timely basis Prepare customer or internal presentations with business analytics Manage various steps in the new launch process such as pricing compendia notification, wholesaler setups, stocking offers, and 3PL setup Monitor customer awards and product markets to advise on strategic adjustments Manage pricing communications between 3PL and rebate processor – includes clearing appropriate pricing errors Product, customer, and rebate setups with 3PLs Maintain quarterly Apexus 340B and Sub WAC price compliance Document intel and keep up to date on latest market trends Manage daily activities of the Pricing Analyst, including providing training and guidance on priorities and action items. Provide regular insight and feedback on learnings and job performance. Additional Duties & Responsibilities Assist with new launch packet items and customer product setups Coordinate with Finance team with regarding sales forecasts and rebates Work with Xiromed Customer Service regarding PO price verification Assist with customer compliance and customer trends Provide reports and sales data to the team as requested Track pricing metrics and provide analysis, as requested Work with Xiromed Customer Service regarding purchase orders Stay up to date on contracts and rebate changes to update iContracts accordingly Competencies/Career level Innovation, customer orientation, teamwork and communication, adaptability/flexibility, Analytical mindset, cost/benefit mindset Requirements and personal skills Education: BA in Marketing, Finance, Accounting, or similar field. Languages: English, Spanish is a plus. Experience (years/area): 4-7 years of experience in generic pharmaceuticals with pricing, new product launches, etc. (retail and/or institutional). Specific Knowledge: Strong skills in Excel, Word, and PowerPoint. Familiarity with IQVIA and pricing databases (PriceRx, Analysource, ProspectoRx) is a plus. Travel: Not required. Occasional travel may be possible. Personal skills: General management skills, strong interpersonal and people development skills, strong results-orientation, superior leadership skills, ability to anticipate problems and solve them successfully. Physical Demands This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, printers, etc. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5 p.m. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee: Is required to interact with internal and external contacts independently Is regularly required to talk or hear either in person or over a dial tone phone, as well as a mobile phone, when applicable. Is often required to stand, walk, bend, lift, or sit. Is required to occasionally lift office products and supplies, up to 40 lbs. Is desk-based and may be sitting for long periods of time. Must regularly use fingers and hands for fine manipulation: typing, writing, using hand-held device (iPad, laptop, cell phone, keyboard, printer) Must communicate clearly: phone calls, emails, in-person conversations Must possess ability to make sound decisions, process complex information, manage multiple tasks simultaneously, model behavior for other employees, and other cognitive functions.

The CDL Truck Driver is responsible for driving a truck or automobile over an established route to deliver and pick-up products/merchandise, assist with shipping and receiving responsibilities, and collect money from customers by performing the following duties. The position of CDL Truck Driver is not exempt from the overtime provisions of the Federal Fair Labor Standards Act and shall be entitled to overtime compensation for hours worked more than 40 in any one work week. The CDL Truck Driver shall be accountable and supervised by the Transportation Manager. Essential Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Load and unload products/merchandise by hand or using a hand truck., • Operate company vehicles in a professional, safe, and courteous manner, following all applicable state, local, DOT, and Hours of Service regulations., • Complete assigned deliveries safely and efficiently, ensuring all tasks are finished before the end of the shift., • Ensure all routes and duties are completed to company standards prior to leaving for the day., • Pick up products/merchandise from various vendors in a timely manner., • Deliver products/merchandise to various customers in a timely manner, ensuring accuracy according to customer requests., • Maintain delivery vehicles in clean and good working condition., • Perform daily maintenance checks and report any malfunctions to transportation management., • Relay customer messages/communications to the appropriate management personnel., • Return credit products/merchandise with proper paperwork and inform management of deliveries., • Assist in maintaining a neat and clean workplace at all times., • Report overstock or inventory issues to transportation management immediately., • Provide customers with copies of signed invoices/credit forms for all products/merchandise delivered and/or picked up., • Adhere to all company policies and procedures, with particular attention to health and safety regulations., • Stack and secure items properly on the truck to prevent damage during shipment., • Drive and deliver customer orders to meet scheduled delivery times and maintain productivity standards., • Perform other duties as assigned by management. Proficiency Requirements: • Proficiency in reading, writing, and speaking English is required. Key Competencies: • Oral and written communication skills, • Strong reading comprehension, • Excellent customer relations, • Organizational skills and professionalism, • Time management and math aptitude Physical Demands: • Must be able to lift up to 50lbs. Minimum Qualifications: • High School Diploma or Equivalent, • CDL A or CDL B License required, • Food distribution experience Benefits: • Union environment, • Health, dental, and vision insurance, • Paid time off, • Overtime opportunities, • Employee Referral Program

The Forklift Operator is responsible for the safe, accurate, and efficient loading, unloading, staging, scanning, and movement of freight. As certified forklift operators within the operation, they provide safe, accurate, and efficient loading, unloading, movement, and documentation of cargo/freight within a multimodal transportation terminal, intermodal yard, warehouse, or dock environment, directly contributing to productivity, workflow coordination, and freight integrity. As the most experienced team members without direct reports, they often assist with mentoring, guiding, and onboarding new Material Handlers and solving complex operational problems on the floor. Compensation $21.56 per hour Schedule: Monday- Friday 10am-6:30pm Responsibilities Load and unload freight using sit-down/stand-up forklifts and reach trucks, along with other appropriate Material Handling Equipment (MHE), such as pallet jacks, carts, and dollies, and approved physical lifting techniques. Move, stage, sort, and position freight between dock doors, trailers, and designated warehouse areas in accordance with operating procedures. Pick, pack, and prepare items for shipping and delivery. Assist drivers with loading and unloading activities following dock and safety procedures. Label, scan, and track freight using handheld scanning devices and company systems to ensure accuracy and documentation integrity. Identify damaged freight and promptly report issues, unsafe conditions, or equipment concerns to supervisory personnel. Abide by all company safety policies, OSHA requirements, and PPE standards. Maintain a clean, safe, and organized dock environment, including work areas, tools, and MHE. Perform tasks under appropriate supervision while learning equipment operation, safety protocols, and job procedures (for developing roles). Support dock productivity, workflow efficiency, and overall operational goals. Work assigned schedules, including nights, weekends, holidays, and overtime based on business needs. Safely and accurately handle oversized, high‑value, or complex freight. Assist with dock coordination, workflow management, and problem resolution. Prioritize freight and coordinate task assignments, sometimes acting in a lead capacity (without direct supervisory responsibility). Serve as a subject‑matter expert on dock operations, equipment, and procedures. Train, mentor, and support the development of other Material Handlers. All other duties as assigned to meet evolving business needs. Qualifications Education: High School Diploma or General Education Development (GED)/equivalent preferred but not required. Certification/Licensure: Valid forklift certification/licensure (or ability to obtain before operating equipment) required. Experience: 3+ years of dock or warehouse experience required. Communication: Ability to communicate effectively in English, verbally and in writing, to understand safety and operational instructions, work assignments, and freight documentation. Ability to recognize numbers, labels, barcodes, and freight markings accurately, and to perform basic arithmetic to verify freight counts, quantities, and weights. Basic arithmetic skills to verify freight counts, quantities, and weights. Technology: Willingness and ability to learn and use basic computer systems, handheld scanners, and freight-tracking devices. Equipment: Ability to safely operate material handling equipment (MHE) such as pallet jacks, dollies, hand trucks, order pickers, pallet riders, conveyors, dock plates, dock levelers, sit-down/stand-up forklifts and reach trucks (with company-assisted certification/training), and/or other specialized MHE as required by the site. Ability to maintain regular and predictable attendance. Physical Demands: Extensive standing, walking, bending, stooping, kneeling, crouching, reaching, and twisting for 8-12 hours per/shift, with the ability to lift, push, pull, and carry freight up to 50lbs without assistance, with occasional lifting of freight up to 75lbs with assistance or mechanical aids throughout each 8-12 hour shift, multiple times per/week. Vision, hearing, and verbal communication skills sufficient to work safely in a noisy dock environment. Environment: Ability to work safely around moving equipment, vehicles, and freight in a non-climate-controlled environment, including frequent exposure to temperature extremes (both hot and cold), occasional outdoor work and/or exposure to precipitation (rain, sleet, snow, etc.), regular exposure to moving equipment, vehicle traffic, exhaust, dust, and moderate to loud noise. #LI-onsite #LI-MP2

The Forklift Operator is responsible for the safe, accurate, and efficient loading, unloading, staging, scanning, and movement of freight. As certified forklift operators within the operation, they provide safe, accurate, and efficient loading, unloading, movement, and documentation of cargo/freight within a multimodal transportation terminal, intermodal yard, warehouse, or dock environment, directly contributing to productivity, workflow coordination, and freight integrity. As the most experienced team members without direct reports, they often assist with mentoring, guiding, and onboarding new Material Handlers and solving complex operational problems on the floor. Compensation $21.56 per hour Schedule: Monday- Friday 10am-6:30pm Responsibilities Load and unload freight using sit-down/stand-up forklifts and reach trucks, along with other appropriate Material Handling Equipment (MHE), such as pallet jacks, carts, and dollies, and approved physical lifting techniques. Move, stage, sort, and position freight between dock doors, trailers, and designated warehouse areas in accordance with operating procedures. Pick, pack, and prepare items for shipping and delivery. Assist drivers with loading and unloading activities following dock and safety procedures. Label, scan, and track freight using handheld scanning devices and company systems to ensure accuracy and documentation integrity. Identify damaged freight and promptly report issues, unsafe conditions, or equipment concerns to supervisory personnel. Abide by all company safety policies, OSHA requirements, and PPE standards. Maintain a clean, safe, and organized dock environment, including work areas, tools, and MHE. Perform tasks under appropriate supervision while learning equipment operation, safety protocols, and job procedures (for developing roles). Support dock productivity, workflow efficiency, and overall operational goals. Work assigned schedules, including nights, weekends, holidays, and overtime based on business needs. Safely and accurately handle oversized, high‑value, or complex freight. Assist with dock coordination, workflow management, and problem resolution. Prioritize freight and coordinate task assignments, sometimes acting in a lead capacity (without direct supervisory responsibility). Serve as a subject‑matter expert on dock operations, equipment, and procedures. Train, mentor, and support the development of other Material Handlers. All other duties as assigned to meet evolving business needs. Qualifications Education: High School Diploma or General Education Development (GED)/equivalent preferred but not required. Certification/Licensure: Valid forklift certification/licensure (or ability to obtain before operating equipment) required. Experience: 3+ years of dock or warehouse experience required. Communication: Ability to communicate effectively in English, verbally and in writing, to understand safety and operational instructions, work assignments, and freight documentation. Ability to recognize numbers, labels, barcodes, and freight markings accurately, and to perform basic arithmetic to verify freight counts, quantities, and weights. Basic arithmetic skills to verify freight counts, quantities, and weights. Technology: Willingness and ability to learn and use basic computer systems, handheld scanners, and freight-tracking devices. Equipment: Ability to safely operate material handling equipment (MHE) such as pallet jacks, dollies, hand trucks, order pickers, pallet riders, conveyors, dock plates, dock levelers, sit-down/stand-up forklifts and reach trucks (with company-assisted certification/training), and/or other specialized MHE as required by the site. Ability to maintain regular and predictable attendance. Physical Demands: Extensive standing, walking, bending, stooping, kneeling, crouching, reaching, and twisting for 8-12 hours per/shift, with the ability to lift, push, pull, and carry freight up to 50lbs without assistance, with occasional lifting of freight up to 75lbs with assistance or mechanical aids throughout each 8-12 hour shift, multiple times per/week. Vision, hearing, and verbal communication skills sufficient to work safely in a noisy dock environment. Environment: Ability to work safely around moving equipment, vehicles, and freight in a non-climate-controlled environment, including frequent exposure to temperature extremes (both hot and cold), occasional outdoor work and/or exposure to precipitation (rain, sleet, snow, etc.), regular exposure to moving equipment, vehicle traffic, exhaust, dust, and moderate to loud noise. #LI-onsite #LI-MP2

This job is based in Newark, NJ in our HQ at 550 Broad Street. Today, companies spend huge amounts of time & money on training that is outdated, boring and quickly forgotten by employees. With our game based training platform companies convert boring training material into competitive training games that are proven to increase sales performance. 1Huddle engages employees through daily training games that companies can customize to their brand and be played in under 5 minutes a day. Clients including: Audible, FASTSIGNS, Madison Square Garden, Golden State Warriors, Hand and Stone, New York Mets, Loews Hotels, Los Angeles Dodgers and more. We power the people that power teams. Featured on Fox News, CNN, Huff Post, Bloomberg & The Wall Street Journal. Our Customer Success Team is focused on meeting the needs of our customers to ensure they are getting the most value out of our products/solutions and services. We are looking for a junior customer support rep who will be assisting in basic technical support to customers. Logging issues and responding when you can; otherwise escalating more complex issues to the appropriate team/person. Come join our team and provide awesome service that contributes to our customer's success! Essential Roles & Responsibilities: • Engaging with clients verbally and in writing to answer questions or solve problems they are having with our platform., • Logging client issues in our tracking system., • Solving client issues when you can; otherwise escalating issues accordingly., • Learning the basics of our complete game platform., • Contributing to the success of our clients by helping them get the most out of our platform., • Work local and national marketing events., • Build relationships to provide repeat business and excellent customer service, • Manage multiple relationships well, • Build rapport with customers and prospects, • Miscellaneous duties as assigned by Executive Team, • Have a friendly and professional telephone manner, • Excellent leadership and motivational skills, • Display an outstanding ability to listen well, • Work well in a team environment, • Effectively express ideas verbally and in writing, • Independently take action beyond what is called for, • Demonstrate a positive attitude, • Passion for helping customers get what they need Play the game to learn more and see if you got what it takes to join the team at 1Huddle. For download instructions, view the PDF or below image. All employees are required to be vaccinated.

ALDI is looking for passionate and driven individuals to join our Store Manager Trainee program. In this role, you will develop the skills and knowledge necessary to lead your own store, delivering outstanding customer service and creating a positive work environment for your team. You will collaborate with experienced leaders to ensure operational excellence and drive sales growth. As ALDI continues to expand rapidly across the United States, this is an exciting opportunity to grow your career in retail management with a company that values simplicity, consistency, and responsibility. Join ALDI and benefit from comprehensive training and a supportive culture that empowers you to thrive. Position Type: Full-Time Estimated Hours: 45 hours per week Store Manager Trainee Starting Wage: $31.75 per hour Estimated Store Manager Earning Potential Year 1: Up to $114,500 (inclusive of salary and bonus when applicable) *Estimate may vary by location Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. Communicates job responsibilities and performance expectations to direct reports to ensure desired results; leads and develops store personnel. Develops and implements action plans using company provided resources to improve operating results. Oversees the appropriate resolution of employee and customer concerns, aligning with the district manager, as needed. Interviews candidates for store positions and provides recommendations to the district manager. Manages personnel, including recommending personnel for advancement and termination as appropriate. Communicates, cooperates, and interacts effectively with all levels of ALDI personnel, customers, third-party vendors and business partners. Collaborates in the resolution of any issues that arise within the store to minimize potential liability for the division and the company. Leads, develops, and supervises the team to develop sales, engage our teams, satisfy our customers and achieve consistent high performance. Understands and oversees the execution of the overarching company strategy while communicating and modeling the core values of the organization. Fosters a positive and collaborative working environment and promotes teamwork among employees. Oversees and manages compliance with policies and procedures within the store, as well as applicable federal, state, and local regulations. Trains and develops store personnel to achieve their maximum professional potential, using appropriate training materials. Observes and evaluates employees' work performance and provides feedback and coaching as appropriate. Ensures store personnel comply with the company customer services guidelines and demonstrate appropriate interactions with customers and co-workers. Resolve concerns from store personnel and customers independently and/or escalates concerns to the district manager as necessary. Models, communicates and supervises compliance with company policies and procedures. Ensures a safe working environment by identifying and rectifying hazards, promoting proper ergonomics, and maintaining equipment in proper working order. Prepares, manages and revises weekly schedules to ensure accuracy. Ensures store personnel adhere to expense guidelines, inventory procedures, product handling, and cash handling policies to minimize losses. Ensures store personnel maintain store zone standards and merchandising standards at all times. Acts to improve operational results and implements personnel and operational plans to achieve store KPI goals and budgets. Attends and participates in meetings such as district weekly operations calls, monthly one-to-ones and training sessions. Plans and conducts meetings such as store team meetings, monthly management team meetings, training sessions, and other company-related events or meetings. Physical Demands: Required to sit, reach, grasp, stand, and move from one area to another. Required to place products weighing up to 45 pounds on shelves at various heights. Required operation of equipment such as electric and manual hand jacks, floor scrubber and cardboard baler. Ability to work in varying temperatures, hot and cold (including outdoor temperatures and refrigerator/freezer environments). Job Qualifications: Ability to develop rapport, trust, and open communication that enhances the performance of direct reports. Ability to work independently and within a team to provide effective leadership of store personnel and achieve planned results. Ability to understand and apply management principles to achieve the store's goals and compliance expectations. Ability to perform leadership and administrative duties. Ability to provide prompt and courteous customer service. Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc., and to perform all operational tasks effectively and efficiently to the standard. Ability to facilitate group involvement when conducting meetings. Develops and maintains positive relationships with internal and external parties. Ability to interpret and apply ALDI operating policies and procedures. Ability to effectively communicate both verbally and in writing. Ability to organize, prioritize and complete activities to maximize the total time available. Ability to establish and successfully execute plans and goals. Ability to use ALDI-provided technology as required. May be required to handle and sell alcoholic beverages and meet any state and local requirements for handling and selling of alcoholic beverages. May be required to obtain a ServSafe certification or other applicable state/local certifications to ensure compliance with food safety regulations. Education and Experience: At least 18 years old required. High school diploma or equivalent preferred. Prior experience in a retail environment and prior management experience. Travel: Full-Time Store Manager Trainees will train at multiple locations and must have flexibility to travel within divisional requirements.

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system and their personal health care by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy. The Staff Pharmacist's responsibilities include, but are not limited to: • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices, • Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed, • Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty, • Supporting safe and accurate prescription fulfillment by followingand directing the pharmacy team to followpharmacy workflow procedures and utilizing the safety guardrails at every workstation, • Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues, • Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize, • Supporting the effective management of pharmacy inventory by followingand coaching the pharmacy team to followall inventory best practices, with a special focus on protecting cold chain products for our patients and our business, • Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed, • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed, • Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients, • Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey, • Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues Required Qualifications: • Active Pharmacist License in the state where the Store is located, • Active National Provider Identifier (NPI), • Not on the DEA Excluded Parties list Essential Functions: • Regular and predictable attendance, including nights and weekends, • Ability to complete required training within designated timeframe, • Attention and Focus:, • Ability to concentrate on a task over a period of time, • Ability to pivot quickly from one task to another to meet patient and business needs, • Ability to confirm prescription information and label accuracy, ensuring patient safety, • Customer Service and Team Orientation:, • Actively look for ways to help people, and do so in a friendly manner, • Notice and understand patients' reactions, and respond appropriately, • Communication Skills:, • Use and understand verbal and written communication to interact with patients and colleagues, • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, • Mathematical Reasoning:, • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription, • Issue Resolution:, • Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options, • Physical Demands:, • Be mobile and remain upright for extended periods of time, • Lift, scan, and bag items, • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items, • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm, • Extend hand(s) and arm(s) multiple directions to place, move, or lift items, • Control precision; quickly adjust machines to exact positions, • Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist, • Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts, • Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects., • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately, • Have the ability to receive detailed information through oral communication, • Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: • 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting, • Ability to work in other locations across the market as business needs require Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60.00 - $76.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for

Job Description Job Title: Associate, Fellow Recruitment & Campus Engagement (National) Team: Higher Education Partnerships Location: In-Person in Atlanta (GA), Chicago (IL), New York (New York City) or Newark (NJ) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000–100,000 Fellows over the next decade, Braven is hiring an Associate, Fellow Recruitment & Enrollment (National) who will serve as high-energy, on-the-ground recruitment support across Braven's 13+ higher education partner sites. As members of the Higher Education Partnerships team, you will deploy where enrollment needs are greatest, supporting recruitment campaigns, supporting blitzes, and driving Fellow enrollment toward site goals across the country, in close partnership with the Senior Director, Higher Education Partnerships, and the Associate Director, Fellow Recruitment and Campus Engagement. This role is on the Higher Education Partnerships team and reports directly to the Senior Director, Higher Education Partnerships. What You’ll Do National Recruitment Support & Deployment (45%) • Travel to partner sites to support in-person recruitment initiatives, high-intensity outreach campaigns (“blitzes”), and enrollment efforts across Braven’s 13+ higher education partner sites., • Conduct student outreach tabling, phone banking, classroom visits, and one-on-one follow-up to drive Fellow enrollment toward site goals, • Support regional Recruitment Associates by providing surge capacity during high-demand enrollment moments, • Adapt quickly to different campus cultures and enrollment contexts across sites, • Maintain and develop training materials and resources to support consistent, effective outreach and enrollment practices across all partner sites Systems, Tools & Tracking (30%) • Participate in the weekly One Program Pre-Accelerator huddle to track campaign progress and coordinate across the national team, • Document lessons learned from deployment to inform national strategy and playbook development, • Maintain fluency in Salesforce to accurately track recruitment activity, update Fellow records, and support data-informed decision-making across the national team Campus & Partner Engagement (25%) • Build strong working relationships with campus contacts, faculty, student affairs staff, and peer leaders during site deployments, • Represent Braven authentically to prospective Fellows, communicating the value of the program with clarity and enthusiasm, • Support org-wide volunteer events as needed (e.g., Mock-Interview Night)., • Other duties as assigned Requirements Minimum Requirements • BS/BA or relevant experience, • 1–3 years of professional experience in recruitment, sales, student affairs, community organizing, or a related people-facing field Preferred Qualifications • You're a Braven Post-Accelerator Fellow at one of our Higher Education Partner Institutions or BravenX, • You have experience in student recruitment, enrollment, outreach, or sales, and you know how to move people toward a decision, • Develop and execute targeted communication plans (email, text, social) to drive awareness and engagement with prospective Fellows across partner sites, • You are energized by being on the ground and do your best work when you're in the room, not just coordinating from a distance, • You adapt quickly, you can walk into a new campus environment, read the room, and adjust your approach without a lot of hand-holding, • You take ownership: when something is yours, you follow through without being asked twice, • You are detail-oriented, you keep your tracking clean, your data accurate, and your follow-up tight, • You are solutions-oriented when challenges arise and keep focus on outcomes, • You build trust quickly with a wide range of people, students, campus staff, and teammates, • You communicate clearly and authentically, in writing and in person, • You exemplify Braven's core values, • Your experiences have informed your belief in Braven's mission and have prepared you to work with or for Braven's student Fellow population Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in person in Chicago (IL), Atlanta (GA), Newark (NJ), and New York (NY) 3 days per week, • Ability to travel 30–40% of the time (approximately 12–18 trips per year) for several days at a time to Braven partner sites across the country, • This role requires flexibility to work both inside and outside of standard work hours and to travel intensively at times multiple days per week to support recruitment, enrollment, and campus engagement you may have to travel a distance to the campus, • Have a valid driver’s license and be able to travel regularly to partner sites., • Ability to transport and lift recruitment and event materials weighing up to 50 pounds as needed for on-site events and enrollment activities., • Ability to work after hours ~5–7 nights per semester to support org-wide volunteer events (Mock-Interview Night, etc.), recruitment blitzes, or other campus engagement events, • On-site for deployment for an extended period of time, including weekends Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners, • Reference Checks Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $59,500-$74,300 in Atlanta, $62,700-$78,300 in Chicago, and $69,000-$86,200 in New York and Newark. This is based on a 50-hour work week. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply. Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, New York City, or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Description Job Title: Warehouse Associate Pay Rate: $16.15 - $24.23 Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. What you'll be working on: Supports GreenDrop/Savers vision by assisting drivers to properly unload donations onto carts in the warehouse, separating soft and hard goods, large items and furniture, weighing carts, organizing full carts in warehouse, accurately completing route paperwork with weights and truck checks of empty trucks, loading trailers according to specific Savers guidelines, continuously recording product weights and type while loading trailers, assist with daily counting and entry of Stock on Hand. Assist in loading/unloading trucks for transfers to stores. Essential Job Functions: + Loads and unloads trucks/trailers according to Management directions + Stacks boxes and bags on carts for weight verification + Stack large items in designated area + Place furniture in designated area + Responsible for ensuring aisles and walk ways are clean and free from debris. + Accurately use a calculator to deduct or add tare weights to loaded carts of products to determine net weights + Record cart numbers, weights, and unload times on driver route forms + Complete Savers Delivery Reports with all required information + Daily count and record on proper form, all stock on hand in warehouse and in trailers + Checks forklifts to ensure proper safety and work conditions are in compliance withSavers policies and state laws. + Perform other duties as assigned including housekeep of office and restrooms What you have: + Working knowledge of OSHA, state and Savers safety regulations and requirements + Demonstrated organization skills + Ability to operate a forklift + Ability to communicate orally and in writing + Ability to multi-task several incoming and outgoing truck loads at any one given time + Ability to create receiving logs and load sheets + Ability to interpret instructions furnished in written, oral, diagram, or schedule form + Ability to set priorities, meet deadlines with flexibility, and multi-task with minimal direction + Ability to be detailed-oriented Minimum Required Education, Training and Experience: + Ability to occasionally lift up to 70 lbs + Ability to pull or push a pallet jack + Ability to pull or push loaded carts onto scale for weighing + Ability to work in a warehouse environment including extreme temperatures + Ability to stand, walk, bend and lift continuously to complete daily tasks Physical Requirements: + Ability to occasionally lift up to 70 lbs + Ability to pull or push a pallet jack + Ability to pull or push loaded carts onto scale for weighing + Ability to work in a warehouse environment including extreme temperatures + Ability to stand, walk, bend and lift continuously to complete daily tasks FLSA: Non-Exempt Travel: Related to position only within geographical area and essential functions or other areas as assigned Work Type/Location: Varies on geographic area of role Savers is an E-Verify employer

The Associate Manager, Regulatory Affairs supports the planning, preparation, submission, and maintenance of regulatory filings to ensure compliance with applicable health authority requirements. This role works closely with cross-functional teams, including Quality, R&D, Manufacturing, Pharmacovigilance, Medical Affairs, Supply Chain, and other technical functions to support product development and lifecycle management, with a focus on original ANDA submissions for complex generic products, including inhalation and/or drug-device combination products. The Assistant Manager helps ensure that regulatory strategies are executed effectively and that documentation is accurate, complete, and submitted within required timelines. This role is best suited for a candidate with a strong interest in technically challenging products and regulatory strategy for complex generics. Primary Duties & Responsibilities • Support the Associate Director of Regulatory Affairs in executing regulatory strategies for original ANDA submissions, with emphasis on complex drug dosage forms, including inhalation and/or drug-device combination products., • Prepare, compile, review, and submit regulatory dossiers, variations, renewals, amendments, and other regulatory filings in accordance with applicable regional and global requirements., • Maintain and update regulatory documentation for marketed products and pipeline products., • Monitor submission timelines and ensure regulatory deliverables are completed on schedule., • Coordinate with internal cross-functional stakeholders to collect, review, and organize required documents and data for submissions., • Track regulatory commitments, agency correspondence, and approval timelines., • Assist in responding to health authority questions, deficiency letters, and requests for additional information, particularly for technical and CMC-related topics., • Support the preparation and review of technical regulatory content for complex generic products including inhalation and/or combination products., • Provide regulatory input on development activities involving formulation, analytical, manufacturing, and device-related considerations, as applicable., • Stay informed on current regulatory requirements, guidance documents, and industry trends relevant to complex generics, inhalation products, and combination products., • Participate in internal meetings and provide regulatory input to support project planning and decision-making., • Contribute to process improvement initiatives within the Regulatory Affairs function., • Ensure all activities are conducted in compliance with company policies, quality standards, and applicable regulatory requirements. Additional Duties & Responsibilities • Process documents, prepare, assemble, compile and publish regulatory submissions in Electronic Common Technical Documents format (eCTD) as required., • Support the review and organization of submission components to ensure technical accuracy, completeness, and consistency across dossiers. Competencies/Career level Innovation, entrepreneurial attitude, customer orientation, team leadership, adaptability/flexibility, results-oriented, control of budgets/costs, Self-development. Requirements and personal skills • Education: Bachelor's Degree (Life Science preferred), • Languages: English, • Experience (years/area): 6, • Specific Knowledge: FDA regulations, and guidance; experience with original ANDAs preferred; experience with complex generic products, especially inhalation and/or drug-device combination products, strongly preferred., • Travel: Minimal, • Personal skills: General management skills, strong interpersonal and people development skills, strong results-orientation, superior leadership skills, ability to anticipate problems and solve them successfully., • Proficiencies: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint); Adobe Acrobat; database systems; eCTD Compilation software Physical Demands This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, printers, etc. Travel: Some overnight travel may be needed for this position. There may be occasional local day travel. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5 p.m. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee: • Is required to interact with internal and external contacts independently, • Is regularly required to talk or hear either in person or over a dial tone phone, as well as a mobile phone, when applicable., • Is often required to stand, walk, bend, lift, or sit., • Is required to occasionally lift office products and supplies, up to 40 lbs., • Is desk-based and may be sitting for long periods of time., • Must regularly use fingers and hands for fine manipulation: typing, writing, using hand-held device (iPad, laptop, cell phone, keyboard, printer), • Must communicate clearly: phone calls, emails, in-person conversations, • Must possess ability to make sound decisions, process complex information, manage multiple tasks simultaneously, model behavior for other employees, and other cognitive functions.

The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) Essential Responsibilities: • Live and exemplify the Five Principles of Mars, Inc. within self and team., • Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors., • Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful., • Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers., • Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals., • Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role., • Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs., • Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations., • Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team., • Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes., • Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod., • Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps., • Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention., • Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care., • Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals., • Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience., • Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits., • Other job duties as assigned. The Five Principles: • Quality The consumer is our boss, quality is our work, and value for money is our goal., • Responsibility As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others., • Mutuality A mutual benefit is a shared benefit; a shared benefit will endure., • Efficiency We use resources to the full, waste nothing and do only what we can do best., • Freedom We need freedom to shape our future; we need profit to remain free. Hiring Qualifications / Competencies: Leadership: • Plans and Aligns, • Drives Vision and Purpose, • Develops Talent, • Manages Conflict, • Financial Acumen, • Managers Complexity Functional: • Attracts Top Talent, • Communicates Effectively, • Drives Results, • Ensures Accountability, • Functional/Technical Skills Capabilities and Experience (Can Do): • Ability to multi-task Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration., • Organizational ability Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order., • Surgical skills Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment., • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions., • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning., • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement., • Computer skills - Comfortably and confidently uses a computer and specialized software. Attitudes (Will Do): • Initiative Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand., • Integrity Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment., • Cooperativeness Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others., • Flexibility Is open to changing situations and opportunities and is willing to perform all tasks assigned., • Independence Able and willing to perform tasks and duties without supervision., • Tolerance for Stress / Resiliency Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. Special Working Conditions: • Ability to work at a computer for long periods of time., • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job., • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently., • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables., • Requires sufficient ambulatory skills in order to perform duties while at hospital., • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds., • Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment., • The noise level in the work environment is moderately high., • Associate is routinely exposed to a variety of pets

Location: Whitehouse Station, NJ or Philly or Jersey City, NJ or Chesapeake, VA or O'Fallon, MO or Chicago, IL or Dallas, TX or Phoenix, AZ, Alpharetta, GA - Hybrid Duration: 6 months + CTH Supports planning and execution of large-scale operational initiatives and technology implementations. Performs in an agile environment actively engaged in and lead scrum cadence activities, to include ceremonies, story grooming, PI Planning, testing activities, and building training materials and other additional support activities for various projects. Harvest as-is business performance according to approved methodology and perform process analysis of as-is and formulation of to-be business processes. Standardize and optimize current processes to enable them for process automation, digital initiatives, system deployments, new products etc. Connect process efforts to other key initiatives (Digital, Claims Technology, etc.) to ensure broader strategic alignment. Position will provide end-to-end project support to key strategic priorities in Digital and Intelligent Process Automation that are in-flight or being considered as follows: • FNOL, • Automated Assignments, • Straight Though Processing, • Claims Communications, • End to End Case Management, • Document Ingestion, • Financial Transactions, • Any others that support the broader claims vision and strategy Qualifications: At least 1-3 years of previous P&C claims experience. Previous experience participating or supporting Digital and Automation capabilities. Experience with executing technology projects in a Business Analyst capacity in an Agile environment and utilizing AGILE concepts and cadence, including PI Planning, user story creation and Acceptance Criteria writing. Experience with executing testing activities such as test plans and test scripts. Change and process-oriented individuals with experience in using proven process re-engineering methodologies. Ability to work independently on assignment of moderate to high complexity. A creative thinker who is flexible and adaptable in nature and can successfully support multiple complex projects Demonstrated ability successfully work through ambiguity. Proficiency in Microsoft Office; strong Excel and PowerPoint skills. Strong consultative skills: able to work with claims leaders to deliver operational and technology projects Engage with team & key stakeholders; plan and conduct "showcase demonstrations to discipline leaders and other North American Claims Executives as required. Manage and influence resources outside one's span of control; a builder of relationships, yet appropriately assertive in accomplishing the task at hand. Leadership experience a plus. Anticipated overnight travel of 25%-candidates will be asked to travel to other Client offices in US, potentially Canada.

Job Description Come and join our team! TitanCorp is looking for an experienced Maintenance Supervisor for one of our amazing properties. The role of Maintenance Supervisor is to provide proper maintenance for the community, along with providing excellent customer service to all residents and prospects. The purpose of the Maintenance Supervisor is to provide proper maintenance for the entire community. This includes providing excellent customer service to all residents and prospects.. Maintenance Supervisor must wear complete uniform with I.D. badge when working on any Titan Corp. property at all times, including nights and weekends. Essential Duties include the following (other duties may be assigned): 1. Maintenance Supervisor must provide a dependable vehicle for proper maintenance of property., 2. Complete all service requests within 24 hours, unless it requires extraordinary parts or labor., 3. Serve on-call duty as necessary and/or as scheduled by the Community Director., 4. Respond to emergency maintenance calls from the answering service., 5. Keep an adequate supply of parts in the maintenance shop., 6. Keep the maintenance shop in a clean and orderly manner, compliant with any and all regulatory requirements., 7. Responsible for pool and deck area, chemicals, cleanliness, and rest rooms., 8. Responsible for the monitoring, operation, and maintenance of the trash compactor., 9. Help keep grounds and streets free of litter., 10. Maintain and clean car wash., 11. Change air-conditioner filters in laundry and office monthly., 12. Responsible for making sure all breezeways and security lights are in working order daily., 13. Maintain all amenity areas., 14. Assist Community Director in any unusual activity if necessary for the smooth operation of the property., 15. Keep all project directional signs clean, painted, and level., 16. Responsible for bi-weekly servicing and preventative maintenance of golf carts., 17. Place door hanger card on front door when working inside an apartment. Always leave a note for the resident to inform them when and why maintenance has entered their apartment., 18. Communicate with the Community Director before you are going to be out of work for any reason., 19. Monitor grills and picnic areas, repair as needed., 20. Monitor guidelines for cleaning vacant office, and other common areas., 21. Must be able to read and understand service requests, chemical mixes for pools and other chemical uses. Must be able to read, understand, and teach information on hazard warning labels on any chemicals or products used in the operation of the maintenance department. Must be able to read and understand wiring schematics and wiring diagrams. Also must be able to read and understand the distribution panel that supplies power to appliances and electrical equipment used in apartment maintenance., 22. Must be able to trouble-shoot and service HVAC equipment, plumbing equipment, and electrical equipment., 23. Maintain a preventative maintenance program that minimizes necessary repairs and service requests and maintains the physical condition of the property., 24. Hire, develop, and manage a full complement of highly motivated, customer service-oriented, onsite staff., 25. Maintain the company's hazardous chemicals program, and teach and promote proper, safe work practices among the maintenance staff., 26. Provide assistance to the Asset Manager and Community Director during the budgeting process for maintenance allocations., 27. Schedule employees so that service is provided while overtime is minimized., 28. Perform all other duties as directed by the Community Director and assist the overall team effort in any way possible. While performing the above responsibilities and assignments, you may be required to perform tasks that will require a great amount of physical exertion. Listed below are common requirements for your duties as Maintenance Supervisor for Eos: · Use various hand tools and test equipment; these items may vary in weight from a few ounces to 40 pounds. · Use a 30-pound can of refrigerant for servicing of air-conditioners. · Hand-carry and use a 70-pound refrigerant recovery unit. · Hand-carry and install air-conditioning compressors weighing from 40 pounds to 120 pounds, depending upon the size of the condensing unit · Hand-carry and install air-conditioning condenser units weighing 100 to 250 pounds. · Hand-carry and install furnace / forced air unit weighing up to 90 pounds. · Hand-carry and install hot water heaters weighing between 70 and 90 pounds. · Hand-carry and install commode / closet combination weighing 40 to 50 pounds. · Make sure preventative maintenance is done on all weight room equipment. · Use of a ladder is required to change light bulbs in breezeways and on buildings. These ladders could range in weight from 10 to 125 pounds. · Pool maintenance is a big responsibility and often requires you to lift and / or transport 100-pound drums of granular chlorine, 50-pound drums of stick chlorine, and 50-pound bags of soda ash or bicarbonate of soda. You are responsible for replacing pool pump room motors and pumps. These pumps and motors could range from 25 to 200 pounds, depending on the size required. · As part of your daily maintenance routine, you may be required to move appliances from one apartment to another apartment on opposite ends of the community. The appliance may have to be transported by means of a hand truck up one to three flights of steps. These appliances will range in weight from 75 to over 200 pounds. · At certain times you will be required to perform maintenance on special equipment (i.e., exercise equipment, gas grills, golf carts, car washes, amenity areas, and security gates). All of these functions require different physical exertion and their weight depends on the particular equipment (usually in excess of 100 pounds) · You will be required to perform certain resident service functions or make upgrades to the apartment. An example would be to install track lighting or ceiling fans. Both duties would require the work to be done using a stepladder and require lifting with two hands. In addition to the above, you will be required to lift and transport other items pertaining to maintenance (weighing up to 200 pounds) for the smooth operation of the property. Customer Service Responsibilities: · Communicate clearly to the residents, both verbally and in writing. · Read and / or listen to resident requests / concerns. · Receive resident concerns in a calm and open manner. Qualifications: Special Skills Required . Bilingual desired. . Five (5) years Lead Maintenance Technician experience desired · Must be proficient in heating and air-conditioning, plumbing, appliance repair, and in many other areas of repair, which are performed on a daily basis. · Must have a sense of pride about a job well done, be courteous and tactful, and have a commitment to quality work. · Must be clean cut, neatly dressed, and wear proper uniform each day. · Must have good character and background that can stand up under a thorough background check. · Must take and pass a drug-screening test and agility test. · Must be able to communicate to residents, both verbally and in writing, and receive residents' concerns in a calm and open manner. · Must have dependable transportation; capable of carrying tools and parts to ensure an efficient use of time to provide proper building maintenance. · Must have a valid driver’s license. Knowledge · General property operations: · Safety · Heating and A/C · Plumbing · Pool Care · Electrical · Carpentry · Appliance / Equipment Repair · Wallpaper / Painting