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  • General Manager
    General Manager
    13 hours ago
    $67000 yearly
    Full-time
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Direct Support Professional
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    Direct Support Professional
    14 hours ago
    $18–$19.5 hourly
    Full-time
    Hackensack River Waterfront, Jersey City

    Hudson Milestones is searching for reliable and dedicated Direct Support Professionals (DSP). The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Benefits: We offer a comprehensive benefits package for *full-time employees* that may include: • Health, dental, and vision insurance, • 401(k) with company match after one year of employment, • Paid time off (vacation, sick days, & personal time), • Family Medical Leave Other Compensation (if applicable): • Bonuses and/ or incentives at the discretion of the Agency. Job Description: The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Responsibilities: • Responsible for reading, knowing and complying with all appropriate governing documents to include contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external., • Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual., • Completes and submits in a competent, and timely manner all reports, forms, and documentation as required by the agency and Division of Developmental Disabilities., • Understands basic developmental disabilities and learning styles, using motivation techniques to help clients improve in areas with behavioral or medical challenges., • Must complete all CDS trainings and refreshers as directed., • Attend staff meetings, all other relevant meetings and training as directed., • Assist clients with goal outcomes established on the Individual Service Plan (ISP)., • Responsible for reading the ISP and working within the documented expectation for client development., • Provides a consistent means of relaying accurate and complete information to direct supervisors., • Implement behavior management strategies to promote positive behaviors and reduce challenging behaviors according to plans that are in place., • Provides training and supervision to clients in all aspects of community experience living., • Serves as a positive role model for clients and other staff., • Provides safe transportation in agency vehicles for clients as necessary., • Maintains confidentiality and professionalism when communicating with family members or group home staff, Support Coordinators and any outside agency personnel., • Maintains active, positive engagement with clients at all times., • Always ensures the safety and well-being of clients., • Provide direct care and support to individuals with disabilities or special needs., • Proactively accompany and support clients during medical appointments, ensuring relevant information is provided to the healthcare professional. Clearly and accurately communicate details from the appointment to the Residential Coordinator, Medical Compliance Officer, and/or designee., • Follow and demonstrate understanding of medication policy and procedures in the monitoring and administration of the client’s medications. Completes Medication Error Report when needed., • Ensures home, grounds, yard and van are maintained in clean, safe, and sanitary condition., • Ensures meals are prepared and planned based on clients’ individual diet, client input, and the planned menu for the month., • Ensures that the Recreation Calendar is carried out as per client input and as per the planned calendar completed each month., • Responsible for competing all required documentation to include but not limited to, daily logs, communication logs, and behavior reports., • Ensures line of sight for the individual(s) being supported is maintained and completes reports accordingly., • Responsible for adequately and completely cleaning the home during any shift worked., • Ensures that a client’s dignity is not compromised in any way., • Responsible for reporting all emergencies or unusual incidents to direct supervisor., • Cooperates with the licensee and Department staff in any inspection, inquiry or investigation. Qualifications: • Valid New Jersey Driver’s License, • High School Diploma or Equivalency, • Minimum 21 years of age Skills: • Experience with developmentally/intellectually disabled individuals, • American Red Cross CPR & First Aid Trained a plus Application Instructions: To apply, please submit your resume along with fully completing all fields of our job application form via www.hudsonmilestones.org Be sure to complete all sections of the application. Applications will be reviewed on a rolling basis until the position is filled. Note: • We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status, or uniformed servicemember status., • The salary range and benefits listed above follow New Jersey’s Pay Transparency Act. Actual compensation may vary based on experience, education, and qualifications.

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  • Barista - Part Time
    Barista - Part Time
    13 hours ago
    $17 hourly
    Part-time
    Williamsburg, Brooklyn

    Experienced Barista – Join Our Team! We are looking for dedicated and detail-oriented Baristas to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will be warm, professional, and passionate about delivering a memorable coffee experience. You will provide exceptional service and craft premium coffee beverages in a high-volume, fast-paced environment. About your Role A barista is a key position, responsible for creating a positive experience for every customer. The role involves a combination of customer service, beverage preparation, and maintaining a clean and efficient workspace. The Barista acts in accordance with the company’s mission and values, and consistently follows our standard operating procedures and hospitality goals. Core Responsibilities * Customer Service: This is a very important part of the job. Baristas greet customers, take orders accurately, and provide recommendations. They create a friendly and welcoming atmosphere, build rapport with regular customers, and handle any customer inquiries or complaints with professionalism. * Beverage and Food Preparation: Baristas are skilled in preparing a wide range of beverages, including espresso-based drinks, drip coffee, teas, and other specialty drinks. This includes operating espresso machines, grinders, and other equipment, as well as following specific recipes and presentation standards. Baristas may also prepare food items like pastries and other snacks. * Cash Handling and Point-of-Sale (POS) System Operation: Baristas accurately process customer payments, whether with cash, credit cards, or mobile apps. They are responsible for managing the cash register and using the POS system to enter orders correctly. * Maintenance and Cleanliness: A barista's role extends beyond the counter. They are responsible for keeping their workspace clean and organized, which includes wiping down counters, cleaning equipment, restocking supplies, and ensuring all areas meet health and safety standards. * Inventory Management: Baristas assist in tracking and restocking inventory, from coffee beans and milk to cups and napkins. Key Skills and Qualifications To be successful as a barista, you need a combination of soft skills and technical abilities: * Customer Service Skills: This includes a friendly and approachable demeanor, effective communication, patience, and the ability to handle high-pressure situations with a positive attitude. * Knowledge of Coffee: While training will be provided, a passion for and knowledge of coffee and tea is a major asset. This includes understanding different types of beans, roasts, and brewing methods. * Technical Proficiency: You need to be able to operate coffee-making equipment, such as espresso machines and grinders, safely and efficiently. The ability to create latte art is a plus. * Multitasking and Time Management: A coffee shop can be a fast-paced environment. Baristas must be able to manage multiple orders at once, prioritize tasks, and work efficiently to keep up with demand. * Attention to Detail: Accuracy in order-taking, following recipes, and maintaining cleanliness is crucial for providing a consistent and high-quality product. * Teamwork: Baristas work as a team, so the ability to collaborate effectively with coworkers is essential for a smooth operation. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Pay rate starting at $17.00. We guarantee our baristas will earn a minimum of $23.00 per hour inclusive of tips (we will pay the difference if not!), • Medical, vision, and dental insurance., • 401(k) Plan with 3% salary match annually, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Facilities Maintenance Technician
    Facilities Maintenance Technician
    13 hours ago
    $25–$28 hourly
    Full-time
    Williamsburg, Brooklyn

    Devocion is Hiring a Handyperson / Maintenance Technician! Location: New York, NY Location Type: On-site Pay Range: $25 – $28 per hour Employment Type: Full-Time Description Devocion is seeking a skilled and reliable Facilities Maintenance Technician to join our growing Technical Service Department. As America’s freshest specialty coffee provider, Devocion is redefining what it means to deliver quality — not only through fresh roasting, but also through exceptional equipment and facility support for our coffee shops. Devocion is the only roaster in the U.S. roasting fresh green beans just 15–30 days after leaving origin — far faster than traditional roasters. That same commitment to excellence extends to our Technical Service team, ensuring our clients and café partners receive best-in-class equipment performance and support. Overview We are looking for a proactive, hands-on individual to join our team as a Handyman / Maintenance Technician. This role combines general maintenance work with the opportunity to learn how to repair and maintain coffee equipment (espresso machines, grinders, water systems, etc.). If you enjoy working with tools, solving problems, and want to develop specialized technical skills, this position is for you. As a technician, you’ll deepen your knowledge of coffee equipment while helping maintain the quality standards that make Devocion unique. Responsibilities • Perform general repairs (basic electrical, plumbing, painting, etc.), • Conduct preventive maintenance of facilities, • Assist with installation and repair of coffee equipment, • Diagnose issues and propose effective solutions, • Keep tools and work areas organized, • Learn and apply maintenance techniques for coffee machinery Requirements • Previous experience as a handyperson or in general maintenance, • Basic knowledge of electrical and plumbing systems, • Ability to use hand and power tools, • Strong willingness to learn and sense of responsibility, • Driver’s license, • Ability to work independently and as part of a team Preferred Qualifications • Experience with general maintenance projects, • Experience with coffee equipment or similar machinery, • Interest in coffee and its technology, • Experience in commercial or industrial maintenance Physical Requirements • Ability to frequently move around for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to operate store machinery for extended periods of time. Benefits • Competitive hourly wage starting at $25-28/hour (based on experience), • Paid Time Off, • Health Insurance, • Dental Insurance, • Vision Insurance, • 401(k) Retirement Plan with 3% salary contribution after 1 year, • Training in coffee equipment repair, • Opportunities for technical growth, • Dynamic work environment, • Free coffee and additional company perks

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  • Customer Service & Office Assistant
    Customer Service & Office Assistant
    2 months ago
    Full-time
    Newark

    Full job description Job Overview The Office Assistant / Customer Service Representative supports daily office and customer service operations within our rigid box manufacturing plant. This role is responsible for assisting with shipment processing, inventory data entry, and customer communication. The position will collaborate regularly with the Customer Service Manager to stay aligned on customer needs, shipment coordination, and operational updates while also supporting general administrative functions. Responsibilities Enter and maintain inventory data to generate accurate inventory reports Process and coordinate FedEx and UPS shipments, including preparing labels and tracking shipments Provide customer service by responding to emails and phone calls in a timely and professional manner Assist customers with order status, shipment tracking, and general inquiries Perform general administrative and clerical duties to support office operations Collaborate with the Customer Service Manager to ensure customer requests and operational needs are handled efficiently Experience Prior office experience, front desk operations, or administrative experience is preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively Strong basic math skills and attention to detail Bilingual abilities are highly valued to serve diverse client needs Pay: $20.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

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