One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: SPANISH SPEAKING PREVIOUS CUSTOMER SERVICE EXPERIENCE Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties: Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: Day shift Morning shift Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person
Job Title: Bilingual Medical Assistant (Spanish/English) - Harlem Gynecology Practice About Us: At Harlem Gynecology Practice, we are dedicated to providing compassionate, patient-centered women’s healthcare to our diverse community in the heart of Harlem. We pride ourselves on creating a welcoming, supportive environment where every patient feels heard, respected, and cared for. We’re looking for a warm, reliable, and experienced Bilingual Medical Assistant fluent in Spanish and English to join our growing team. Position Overview: As a Medical Assistant at our practice, you will play an essential role in supporting both our providers and patients. You’ll assist with clinical and administrative tasks, facilitate smooth patient flow, and help bridge language gaps for our Spanish-speaking patients — ensuring every woman who walks through our doors receives the care and attention she deserves. Key Responsibilities: - Greet patients warmly and assist with check-in and intake procedures. - Conduct preliminary patient assessments: record vital signs, medical history, and reason for visit. - Provide interpretation services during patient-provider interactions and translate medical instructions for Spanish-speaking patients. - Assist physicians during gynecological exams and procedures. - Manage scheduling, referrals, patient follow-ups, and medical record documentation. - Perform routine clinical duties including phlebotomy, administering injections, and assisting with in-office lab work. - Maintain clean, stocked exam rooms and ensure a smooth patient flow throughout the day. - Support a patient-first, culturally sensitive care environment. Qualifications: - Fluent in both Spanish and English (spoken and written) — required. - Certified Medical Assistant (CMA, RMA, or equivalent) preferred. - Previous experience in women’s health, OB-GYN, or medical office setting is a plus. - Strong communication and interpersonal skills. - Proficient in using Electronic Medical Records (EMR) systems. - Reliable, organized, and compassionate with a team-oriented attitude. - Knowledge of HIPAA guidelines and patient confidentiality protocols. Schedule: - Full-time / Part-time - Monday to Friday with occasional Saturdays based on clinic needs Compensation: - Competitive hourly pay, based on experience - Benefits package available for full-time employees Why Join Us? - Work with a supportive, mission-driven team passionate about women’s healthcare - Serve a vibrant, diverse community in Harlem - Opportunities for career growth and development in a caring, collaborative practice