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  • Center For Community Alternatives & CCA Wellness Center
    Medical/ Administrative Coordinator (Front Desk) 7:00am-3:00pm
    Medical/ Administrative Coordinator (Front Desk) 7:00am-3:00pm
    hace 2 meses
    Jornada completa
    Downtown Brooklyn, Brooklyn

    At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program

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  • Wellness In Inwood
    Program Administrator
    Program Administrator
    hace 2 meses
    $65000–$75000 anual
    Jornada completa
    Manhattan, New York

    The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person

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  • A E & Ly Medical Associates Pll
    Medical Receptionist
    Medical Receptionist
    hace 2 días
    Jornada completa
    Flushing, Queens

    We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations of our clinic, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires excellent customer service skills and familiarity with medical records management. Responsibilities Greet patients and visitors in a friendly and professional manner. Manage patient check-in and check-out processes, ensuring accurate collection of necessary information. Schedule appointments and maintain the clinic's calendar efficiently. Handle incoming calls, directing inquiries to appropriate staff members or departments. Maintain accurate medical records in compliance with HIPAA regulations. Assist with insurance verification and processing as needed. Perform clerical duties such as filing, data entry, and managing correspondence. Provide support to medical staff by preparing patient charts for appointments. Ensure the reception area is clean, organized, and stocked with necessary supplies. Qualifications High school diploma or equivalent; additional education in healthcare administration is a plus. Previous experience in a medical office or clinic setting preferred. Strong customer service skills with the ability to interact positively with patients and staff. Bilingual candidates are encouraged to apply to enhance patient communication, Mandarin/English. Excellent organizational skills and attention to detail are required. Ability to work in a fast-paced environment while maintaining professionalism. Join our dedicated team in providing exceptional patient care while ensuring efficient clinic operations! Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Expected hours: 18 – 25 per week Benefits: 401(k) 401(k) matching Health insurance Paid time off Vision insurance Medical Specialty: Gastroenterology Primary Care Schedule: Monday to Friday Weekends as needed Ability to Commute: Flushing, NY 11354 (Required) Ability to Relocate: Flushing, NY 11354: Relocate before starting work (Required) Work Location: In person

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  • Larry Shemen MD - Ear Nose and Throat Surgeon
    Medical Receptionist
    Medical Receptionist
    hace 9 días
    $20 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a reliable and detail-oriented Medical Receptionist/Bookkeeper to join our healthcare team at a solo medical practice. The ideal candidate will provide front-desk administrative support, manage bookkeeping tasks, assist with patient care co-ordination. Key Responsibilities Answer phones and respond to email requests schedule appointments Greet and check in patients and verify coverage and update patient information Obtain authorizations for treatment and procedures Perform data entry and maintain accurate medical and financial records Process billing payments, and perform bookkeeping functions Translate or interpret for patients and staff as needed Assist medical staff with in-office procedures and patient preparations for procedures Fax and scan medical records and reports Confirming appointments and insurance verification Compensation and Benefits Work hours are from Monday to Friday from 8:00am to 4:00pm An hourly wage of $20.00 per hour A fully funded 401K retirement plan Medical Insurance fully funded by employer Qualifications High school diploma Previous experience in a medical setting Data entry Professional phone etiquette and ability to multi-task Current reference will be required

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  • A E & Ly Medical Associates Pll
    Medical Receptionist-Mandarin/Chinese
    Medical Receptionist-Mandarin/Chinese
    hace 2 días
    Jornada completa
    Flushing, Queens

    Job Overview We are seeking a detail-oriented and compassionate Medical Receptionist to join our Flushing office and Huntington office. The ideal candidate will be responsible for managing the front desk operations of our clinic, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires excellent customer service skills and familiarity with medical records management. Responsibilities • Greet patients and visitors in a friendly and professional manner., • Manage patient check-in and check-out processes, ensuring accurate collection of necessary information., • Schedule appointments and maintain the clinic's calendar efficiently., • Handle incoming calls, directing inquiries to appropriate staff members or departments., • Maintain accurate medical records in compliance with HIPAA regulations., • Assist with insurance verification and processing as needed., • Perform clerical duties such as filing, data entry, and managing correspondence., • Provide support to medical staff by preparing patient charts for appointments., • High school diploma or equivalent; additional education in healthcare administration is a plus., • Previous experience in a medical office or clinic setting preferred., • Strong customer service skills with the ability to interact positively with patients and staff., • Bilingual candidates are encouraged to apply to enhance patient communication, Mandarin/English, Spanish/English, • Excellent organizational skills and attention to detail are required., • Ability to work in a fast-paced environment while maintaining professionalism.

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  • SouthEnd psychiatry
    Customer Support Agent
    Customer Support Agent
    hace 24 días
    $26–$28 por hora
    Jornada completa
    East Bronx, The Bronx

    SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care

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  • Women's Choice
    Medical Receptionist Billing Specialist
    Medical Receptionist Billing Specialist
    hace 1 mes
    Jornada completa
    Englewood

    Receptionist to join our team. This individual will play a crucial role in supporting our clinical staff and ensuring smooth office operations. If you are passionate about healthcare administration and enjoy interacting with patients, we’d love to hear from you!

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  • Genuine Care Physician: Arthur Pinkhasov, MD
    Medical Assistant
    Medical Assistant
    hace 1 mes
    Jornada parcial
    Forest Hills, Queens

    We are seeking a dedicated and detail-oriented Medical Assistant to join our healthcare team. The Medical Assistant will be responsible for supporting physicians, nurses, and other healthcare providers in delivering high-quality patient care. This role involves both clinical and administrative duties, ensuring smooth daily operations within the practice. Responsibilities: Greet and assist patients, ensuring a welcoming and supportive environment. Record patient history, vital signs, and other relevant information. Prepare patients for examinations and assist healthcare providers during procedures. Administer medications and injections as directed by physicians. Perform basic laboratory tests, collect specimens, and prepare them for analysis. Maintain accurate and up-to-date patient records in compliance with confidentiality standards. Schedule appointments, manage patient files, and handle phone calls. Ensure examination rooms and medical equipment are clean, stocked, and functioning properly. Provide patient education regarding medications, treatments, and general health practices. Support front desk operations such as billing, coding, and insurance documentation.

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  • White Glove Consulting
    Front Desk Receptionist
    Front Desk Receptionist
    hace 2 meses
    $19–$22 por hora
    Jornada completa
    Madison, Brooklyn

    White Glove Consulting is a specialized Medicaid advisory firm with over 20 years of experience handling complex eligibility issues for the elderly and individuals with disabilities. We assist clients in securing the Medicaid benefits they need to access essential healthcare and long-term care services. Known for our precision, discretion, and efficiency, we work closely with families, attorneys, and healthcare providers to deliver results with professionalism and urgency. Position Summary: We are seeking a polished and professional Receptionist to join our front-office team. This individual will be responsible for welcoming clients, answering calls, managing appointments, and ensuring smooth communication throughout the office—all while maintaining the utmost discretion and empathy. Key Responsibilities: • Greet clients and visitors with warmth and professionalism, • Answer incoming calls and direct them appropriately, • Maintain the confidentiality of client interactions and records, • Manage scheduling, calendars, and front desk appointments, • Handle mail, deliveries, and administrative support tasks, • Keep the front office organized and presentable Qualifications: • Previous experience in a receptionist or front desk role (healthcare or legal a plus), • Strong interpersonal and communication skills, • Highly organized, punctual, and detail-oriented, • Ability to handle sensitive information with discretion, • Proficient in Microsoft Office (Word, Outlook, Excel), • Bilingual (preferred but not required) Compensation: Hourly Pay: $19 – $22/hour, based on experience and qualifications Schedule: Full-time, on-site Monday to Friday

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  • Speechpath & Associates LLC
    Front Desk & Billing Coordinator
    Front Desk & Billing Coordinator
    hace 2 meses
    $17–$20 por hora
    Jornada completa
    Springfield

    🌟 We’re Hiring! Front Desk & Billing Coordinator 🌟 Join our neurodiversity-affirming speech therapy practice in Springfield, NJ and help us create a warm, welcoming, and efficient experience for our clients and families. Front Desk & Billing Coordinator – Speechpath & Associates 📍 Springfield, NJ (In-Person, Full-Time) Looking for a role where you can combine warm client carewith hands-on billing expertise? At Speechpath & Associates, a high-tech and forward-thinking speech therapy practice, we’re seeking a Front Desk & Billing Coordinator to be the welcoming face of our clinic and a key player in keeping our billing operations running smoothly. About Us: Speechpath & Associates is a neurodiversity affirming private practice located in Springfield, NJ 07081. Our clinic is well equipped with an innovative sensory gym & sensory room where clinicians prioritize regulation and movement while targeting communication. We offer services ranging from comprehensive speech-language evaluations, in-person or online speech-language therapy, social skills groups, and more. Our mission is to support our clients and their families to optimize growth beyond the clinic setting. Your Role: ✨ Greet and check in clients with professionalism and warmth ✨ Manage scheduling, payments, and client records in our EMR system ✨ Submit insurance claims, process denials, and handle resubmissions/appeals ✨ Support clinicians and ensure families have a seamless, positive experience What We’re Looking For: Experience in medical/therapy office administration strongly preferred Familiarity with insurance billing, claims submission, and denial processing Excellent customer service and communication skills Organized, detail-oriented, and tech-savvy Bilingual English/Spanish strongly preferred Why Join Us? ✅ Competitive pay based on experience ✅ Supportive, innovative, neurodiversity-affirming team culture ✅ Training with advanced EMR & billing systems ✅ Opportunity to gain valuable healthcare office experience and grow into advanced roles within the practice ✅ Make a real difference in clients’ lives 📧 Apply today

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  • RH Medical Urgent Care
    : Medical Assistant/Front Desk
    : Medical Assistant/Front Desk
    hace 2 meses
    Jornada completa
    Morrisania, The Bronx

    Job Title: Medical Assistant / Front Desk Location: RH Medical Urgent Care Employment Type: Full-Time / Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/Front Desk Representative to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations. Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment. Working Conditions: • Fast-paced urgent care environment., • Evening, weekend, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and growth.

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