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Healthcare administration jobs in New York, New YorkCreate job alerts

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  • Employee Relations Partner
    Employee Relations Partner
    8 hours ago
    $80000–$90000 yearly
    Full-time
    Allendale

    Position & Perks: The HR Manager oversees Employee Relations issues and trends in their assigned region. The HR Manager acts as strategic partner to provide practical, consistent, and proactive support to Area Directors, Managers, and Employees to improve culture and legal compliance. The HR Manager supports a Company Culture that emphasizes employee engagement and recognition, integrity, passion for service, productivity, and professional development. Note: This position is on-site and is not hybrid or remote. We offer a wide package of Benefits including healthcare, PTO, 401k, Paid Holidays and much more! Responsibilities: • Partner with Operations, Management, and HR support team to provide direction and assistance for field operations in the day-to-day human resources administration in accordance with the Company’s policies, procedures, and applicable laws., • Accountable for oversight and management of all Employee Relations for their designated market; conduct or direct investigations as needed resulting from both formal and informal internal / external complaints, • Ownership for their region’s EthicsPoint cases; respond to all complaints, grievances, policy resolution issues, discipline, etc. in a timely manner to recommend outcomes and ensure proper documentation for records., • Draft clear, defensible investigation summaries and recommendations aligned with company precedent, • Independently assess investigation scope, credibility, risk level, and escalation thresholds; determine when to involve Legal or senior HR leadership, • Oversee the other HR Manager’s region’s issues as needed when they are out on PTO, • Analyze Employee Relations data, EthicsPoint trends, and repeat risk indicators to inform policy, training, and Operational and cultural changes; Use data to proactively reduce ER volume and compliance exposure within assigned region, • Communicate and enforce company policies and procedures., • Partner with Director of HR to formulate and implement strategies for employee engagement, recognition, retention, and culture, • Maintain and coordinate all legal files and document coordination for suits and claims for the geographical area of responsibility., • Presents training to concept Managers and others on employee relations and fair employment practices., • Proactively identify risks and ensure the department and company is operating in compliance with federal and state laws., • Maintain consistency and alignment with Operations in the areas of performance management and development with restaurant Management team, outline growth and development opportunities in partnership with Learning and Development team., • Collaborate with Benefits department to mitigate risk and ensure a safe work environment regarding accommodations, Fitness for Duty, and return to work clearance., • May be required to represent company during DOL investigations, legal cases, or to advise concept personnel., • Coordinates or assists at various company outings and cultural initiatives as needed. Qualifications: • Proven ability to manage high-volume Employee Relations casework, including multiple concurrent investigations, tight timelines, and fast-paced decision-making, • Demonstrated experience balancing legal risk, operational realities, and organizational culture in a frontline hourly environment, including support of operations in complex jurisdictions (e.g., NYC, NJ, multi-state compliance environments), • Expert knowledge of labor and employment laws and regulations, with the ability to apply them practically and consistently in real-world operational settings, • Strong emotional intelligence, resilience, and professionalism, with the ability to remain grounded and effective during sensitive, high-conflict, or high-pressure situations, • Coach and influence leaders through difficult decisions, not just deliver outcomes, while maintaining credibility and alignment with company priorities, • Excellent active listening, negotiation, presentation, and interpersonal skills, with the ability to build effective relationships at all levels of the organization, • Highly organized, results-oriented, and resourceful, with strong problem-solving, decision-making, and process-improvement capabilities, and a strong sense of urgency Ability to: • Manage conflict and promote a collaborative, professional work environment, • Thrive in a fast-paced environment with multiple competing demands, demonstrating strong follow-through, sound judgment, and attention to detail, • Maintain strict confidentiality and exercise discretion in all matters, • Think strategically while demonstrating practical leadership and execution skills, • Work effectively with cross-functional partners, co-workers, and management, • Work flexible and non-traditional hours as business needs require, • Travel intermittently to local restaurants, area meetings, and special projects, including overnight travel approximately 20–30% annually

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  • Medical Office Manager
    Medical Office Manager
    1 day ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

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  • Licensed / Limited Permit Mental Health Therapist (REMOTE)
    Licensed / Limited Permit Mental Health Therapist (REMOTE)
    4 days ago
    $60000–$160000 yearly
    Full-time
    Getty Square, Yonkers

    As a Mental Health Counseling Therapist at Next Level Mental Health Counseling PLLC, you will provide counseling and therapy to a diverse demographic of client populations that you are passionate about working with. Your goal is to help them improve their mental health and overall socioemotional well-being to ultimately promote optimal functioning in their life. While you will work independently as a clinician, you will have the opportunity to collaborate and be supervised/mentored by PhD-Level Licensed Mental Health Counselors with Diagnostic Privilege and Certified Sex Therapists. Essential Clinical Responsibilities • Balance a clinical caseload of clients while prioritizing clinical administrative tasks Provide services to individuals, couples, families, and/or groups experiencing psychological distress including cognitive, behavioral, emotional, social, and multicultural issues to help them develop insight and awareness into themselves and their relationships, • Engage in psychotherapy with clients utilizing methods and techniques that are thought provoking, emotionally guiding, interactive and experiential, culturally sensitive, strengths based, motivational, and solution focused, • Assess and determine diagnoses, treatment plans and therapy goals aimed at prevention, wellness and recovery, • Facilitate new client intake process, maintain client files and documentation in compliance with state and federal standards, provide continuous treatment planning, and review progress to ensure quality and effective care, • Strategize client termination/graduation process including discharge planning and establish referrals for clients to other health professionals as well as to other resources (i.e., social services, academic and occupational services, support groups, and crisis and intervention partners), • Engage in weekly group supervision and bi-weekly individual supervision with our compassionate, skilled and experienced clinical supervisors, • Engage in career-long professional development and advocacy such as, reading professional literature, attending continuing education workshops, establishing connection with professional networks and consultants, and maintaining membership in professional organizations, • Design and implement a successful marketing and branding strategy through independent self-advertising as a way to build clinical caseload of clients, • Evidence being a team player and consideration of culture, diversity, equity, and inclusion in all processes, procedures and systems, • Frequent collaboration and communication with a multidisciplinary team (i.e., Therapists and Clinical Supervisors as well as the leadership team consisting of the Clinical Director, Senior Director of Business Operations & Strategy, Human Resources Manager, Client Relations Manager, and Practice Owner) Professional Qualifications • Master's degree in Mental Health Counseling, Social Work, or related fieldFOR LMHCs/LCSWs – valid and active licensure in New York State, • FOR STUDENTS/MHC-LPs - eligible for a New York State Limited Permit or Provisional License (i.e., MHC-LP, LMSW), • A solid knowledge base of psychology, therapy, and counseling as well as ethical and legal standards that inform practice (i.e., Code of Ethics, HIPAA), • Individual ability to manage a therapeutic framework that puts the needs of the client first (i.e., honest communication, confidentiality, responsiveness, scheduling, session conduct, collaborative treatment planning, respect for autonomy and beliefs, healthy boundaries, cultural sensitivity), • Demonstrate clinical skills including genuineness, empathy, compassion, emotional intelligence, active listening, good judgement, insight and decision making, critical thinking and problem-solving, and outstanding interpersonal proficiencies, • Awareness of self and others demonstrating multicultural competency and cultural humility through respect, sensitivity and openness, • Strong interpersonal, verbal and written skills, • Computer literacy of the internet, email communication, and systems related to the work (i.e., telehealth platforms, practice schedule management systems, electronic health record systems), • Passion for the mental health counseling field, and eagerness and excitement about continuous learning, discovering new endeavors, and being an engaged member of a team or multilingual abilities are a plus and are considered in determining pay/salary Workplace Benefits • Provide services to clients of your choice, • Design and implement your own schedule, • Competitive pay, and opportunity for fee for service increases and bonus incentivesRange: $60,000 - $160,000 (depending on performance, years in role, and licensure status), • Employee benefits like healthcare insurance, vision insurance, dental insurance, paid time off, sick time, 401k & pension, • Stipend for continued education, • Consideration of performance management, professional development and organizational growth (i.e., new hire onboarding and acclimation support, goal setting, performance reviews, pulse surveys, expanded career opportunities, succession planning, etc.), • Promotion of organizational wellness (i.e., work/life balance, prioritization of self-care, diversity, equity, & inclusion, employee appreciation & recognition, team member engagement, etc.), • Fruitful and helpful frequent supervision (i.e., weekly individual and group supervision, including peer support), • Exposure and collaboration with variety of experienced and specialized counseling professionals, • Opportunity to be trained and promoted to clinical supervisor, • Learn how to own and manage a successful private practice We are a mental health group counseling practice committed to inclusivity and equity, and seek people who bring their true selves, with diverse backgrounds, cultures, perspectives, and experiences. We are interested in receiving applications from people who consider themselves as under-represented in their communities. As an equal opportunity employer, we value and encourage diversity and consider applicants for all positions without regard to race, color, religion, creed, gender, sex, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. Our commitment applies with regard to all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination. How to Apply Please submit the following documents: • Résumé/CV, • Thoughtful cover letter outlining your suitability for our role, with particular attention to your experience aligning to the core functions

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  • Intake Specialist
    Intake Specialist
    14 days ago
    $20–$24 hourly
    Full-time
    Garden City

    Plaintiff's Law Firm seeking an Intake Specialist to join our team. In this role, you will be the first point of contact for potential clients, gathering essential information and ensuring a smooth intake process. This position involves interacting with the firm's new clients over the phone, in person, and over email. Ideal candidate will be personable and professional. Must be able to work in a fast-paced environment and handle a high volume of calls. Must be computer literate and able to prioritize competing demands. Fluency in Spanish preferred. Responsibilities • Serve as the initial contact for potential clients via phone and email., • Collect and document relevant information from clients regarding their cases., • Assess client needs and determine eligibility for legal services., • Schedule appointments for consultations with attorneys., • Maintain accurate records of client interactions and case details., • Provide administrative support to the legal team as needed., • Ensure compliance with firm policies and procedures during the intake process. The firm offers a competitive benefits package including PTO, healthcare, discretionary matching 401k. Salary commensurate with experience.

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  • Medical Assistant/Receptionist
    Medical Assistant/Receptionist
    22 days ago
    Full-time
    Valley Stream

    South Nassau Orthopedic is dedicated to providing exceptional interventional pain and Orthopedic services. Our focus is on improving the quality of life for our patients through innovative treatments and compassionate care. Summary We are seeking a Medical Receptionist to join our team at South Nassau Orthopedic. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience while managing administrative tasks that support our healthcare operations. Responsibilities Greet patients and visitors warmly, providing excellent customer service. Manage patient check-in and check-out processes efficiently. Schedule appointments and coordinate patient flow within the clinic. Maintain accurate patient records and ensure confidentiality. Assist with insurance verification and billing inquiries. Communicate effectively with medical staff to facilitate patient care. Handle phone calls, respond to inquiries, and provide information about services. Requirements Proven experience as a medical receptionist or in a similar role in a healthcare setting. Strong knowledge of medical terminology is essential. Excellent communication and interpersonal skills to interact with patients and staff. Ability to manage multiple tasks in a fast-paced environment. Familiarity with electronic health records (EHR) systems is a plus. High school diploma or equivalent; additional certification in medical administration is preferred. If you are passionate about patient care and looking to make a difference in a dynamic healthcare environment, we invite you to apply today! Job Type: Full-time Pay: $19.00 - $22.00 per hour Benefits: 401(k) Health insurance Paid sick time Paid time off Paid training Ability to Commute: Valley Stream, NY 11580 (Required) Ability to Relocate: Valley Stream, NY 11580: Relocate before starting work (Preferred) Work Location: In person

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  • Front Desk Receptionist
    Front Desk Receptionist
    24 days ago
    Full-time
    Mineola

    Front Desk Receptionist – Spanish Clinic (Mineola Med) Position Type: Full-Time / Part-Time Location: Mineola, NY Reports To: Office Manager / Clinic Administrator Position Summary The Front Desk Receptionist is the first point of contact for patients at the Spanish Clinic at Mineola Med. This role is responsible for providing excellent customer service, performing administrative duties, and supporting clinical staff. Fluency in both Spanish and English is required to effectively communicate with a diverse patient population. Key Responsibilities Patient Interaction & Customer Service Greet patients warmly and professionally as they arrive. Check patients in and out, ensuring demographic information is accurate and updated. Provide assistance, directions, and general information in both English and Spanish. Answer phone calls, return messages, and schedule appointments. Handle patient inquiries and escalate clinical questions to appropriate staff. Administrative Duties Verify insurance information, eligibility, and documentation. Collect co-pays, outstanding balances, and process payments. Maintain organized patient records (electronic and paper). Prepare daily schedules, appointment lists, and reports. Ensure the front desk area is clean, organized, and welcoming. Coordination & Support Communicate effectively with medical assistants, providers, and office staff. Assist with pre-visit paperwork, consent forms, and referrals. Support workflow to ensure timely patient movement throughout the clinic. Follow HIPAA regulations and maintain patient confidentiality at all times. Required Qualifications Bilingual: Fluent in Spanish and English (spoken and written). High school diploma or equivalent; medical office experience preferred. Strong customer service and communication skills. Basic computer proficiency (EHR systems, scheduling software, email). Ability to multitask in a fast-paced medical environment. Professional, compassionate, and patient-focused demeanor. Preferred Qualifications Experience in a medical or healthcare front desk role. Knowledge of insurance plans (Medicaid, Medicare, commercial). Familiarity with EHR systems such as eClinicalWorks, Epic, or similar. Work Environment Outpatient clinic setting. Frequent interaction with patients and clinical staff. Requires ability to sit, stand, and perform administrative tasks for extended periods. Compensation & Benefits (Customize based on your offering) Competitive hourly wage Health, dental, vision insurance PTO and holidays Opportunities for training and advancement

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  • Medical Assistant
    Medical Assistant
    1 month ago
    Full-time
    Bay Ridge, Brooklyn

    Company Description BayCare Medical specializes in internal medicine, providing comprehensive preventive care and chronic disease management. Known for its compassionate approach, the team focuses on building lasting relationships and ensuring each patient feels valued and cared for. Driven by the motto "Caring Hands, Healing Hearts," BayCare Medical is dedicated to delivering high-quality, patient-centered healthcare every day. Role Description We are seeking a Medical Assistant for a Full time or part-time, on-site position at our Brooklyn, NY location. The role involves assisting healthcare providers with patient care tasks such as taking vitals, updating medical records, preparing examination rooms, and ensuring seamless patient flow. Additional responsibilities include managing medical office tasks and maintaining accurate and confidential patient documentation. Qualifications • Proficiency in Medical Assisting and hands-on Patient Care, • Knowledge of Medical Terminology and experience in handling Medical Records, • Familiarity with Medical Office operations and related administrative tasks, • Strong communication and organizational skills, • Ability to work collaboratively in a fast-paced clinical environment, • Completion of an accredited Medical Assistant program preferred

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  • Front Desk Receptionist
    Front Desk Receptionist
    2 months ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    We are an intergraded wellness/Medical practice located in the heart of Greenwich Village. We offer a range of integrative health services designed to support overall well-being through personalized, patient-centered care. Our practice blends modern medical insight with holistic approaches, creating a welcoming environment for both patients and staff. Position Overview Space for Wellness is seeking a motivated and detail-oriented medical front desk receptionist. This position requires hands-on experience in the day-to-day operations of a healthcare practice, with knowledge of the business and administrative side of medicine. . Responsibilities Assist with patient scheduling and communications Support insurance verification and record-keeping processes Maintain and organize patient files and documentation Help coordinate office operations and administrative workflows Participate in special projects with practice management systems Qualifications -Experience is a heath care front desk receptionist is essential. Please do not apply without experience. -Strong organizational and communication skills -Professional, dependable and a problem solver. Proficiency with Google Workspace and/or EMR systems is a plus • Ability to maintain composure in fast-paced and high-pressure situations., • Attention to detail and a commitment to accuracy., • Knowledge of medical terminology and insurance procedures is a plus., • A positive attitude and a passion for providing exceptional customer service.

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  • Medical Assistant
    Medical Assistant
    2 months ago
    $16–$20 hourly
    Full-time
    Manhattan, New York

    The Practice Gervaise Gerstner M.D. P.C. is an internationally-recognized Dermatology Practice. Dr. Gervaise Gerstner is one of the most respected and sought after physicians in New York City. A board certified dermatologist for over 19 years, Dr. Gerstner is acclaimed worldwide for her pioneering expertise with Fraxel laser treatments. She is supported by a small administrative and medical team that work closely together to provide each patient with an exceptional experience. We are looking to hire a Medical Receptionist/ Medical Assistant for a high profile dermatology office. Knowledge in the dermatology & beauty industry is ideal. Excellent organizational and administrative skills are needed on a daily basis. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills. This role is an excellent position for college graduates pursuing medical school or other graduate school. We are looking to hire someone for 2 years, beginning in January 2026. We are open to hires looking to start part time, but the hire must work full time beginning in May 2026. To ensure success, the Medical Receptionist/ Medical Assistant should be a confident and professional individual with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Our Medical Receptionist/ Medical Assistant position encompasses a variety of responsibilities that are designed to provide support for additional staff and to the doctor directly. We are looking for someone who is enthusiastic, personable, friendly, and a team player. Responsibilities Include, not limited to: • Greet and attend to patients in person and over the phone., • Knowledge in the dermatology field to assist patients with questions while booking, • Knowledge in skincare products when helping patients build their at home regimens, • Professionally assist doctors, staff, visitors and patients as needed, • Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs., • Answer all phone calls in a professional and courteous manner., • Schedule appointments between doctors and patients., • Ensure that cosmetic and medical product stock levels are adequate and orders are made promptly., • Complete accurate documentation of patient visits., • Assist Dr. Gerstner with medical and cosmetic procedures., • Clean and prepare patient rooms., • Call in prescriptions and laboratory requests. Education • High School or Equivalent (Required), • Bachelor’s Degree (Preferred) Experience • Computer/EMR Skills (Preferred), • Phlebotomy (Preferred), • Customer Service (Preferred), • Medical Receptionist (1 year Preferred), • Dermatology Office (Preferred) Please apply with a resume and cover letter

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