Healthcare quality jobs in Glen Cove, New York - Page 5Create job alerts

Job Description Come join a team of passionate therapists providing excellent pediatric therapy to children throughout the United States! Achieve Beyond was founded in 1995 and is continuously growing to meet the needs of developmentally disabled children through our ABA, speech, occupational, and physical therapy. We currently offer our services in the entire metro New York area (including the five boroughs of NYC, Hudson Valley and Long Island) and Albany, New Jersey, Connecticut, Minnesota,Delaware, and the Virginia/ Maryland/ DC area. We specialize in conducting initial evaluations and providing ongoing services in home, community and clinic settings. Achieve Beyond is centered around a culture of collaboration and support to ensure our services are of the highest quality and adhere to our strong ethical standards. All of our therapists will have access to the following benefits: • Training and use of our paperless billing and data collection system, • Full practice management we take care of intake, staffing, billing, tracking authorizations, insurance correspondence and maintenance of your certifications, so you are able to focus on providing our children with the best services!, • Access to continuing education workshops and trainings (we are an ASHA and BACB ACE provider) LOCATION: Nassau and Suffolk County JOB RESPONSIBILITIES: • Provide direct ABA instruction according to the educational plan outlined by the Board Certified Behavior Analyst, • Participate in collaborative team meetings with BCBA and other Behavior Therapists on the case, • Communicate frequently with family members by providing debriefs at the end of each session, as well as resources and strategies that can be implemented in the home and community to promote consistency, • Collect daily data and organize child's program book weekly Must have a passion for working with children, families, and therapists! successful completion of or current enrollment in an undergraduate/graduate program in psychology, healthcare, human services, education, or related field • Experience using ABA preferred, • Must be self- motivated, a team player, and exercise patience/professionalism, • Excellent organizational skills with attention to detail, • Excellent communication skills with children, family members, and supervisor, • Passionate about helping children and families, and providing services of the highest standards!, • Must be able to travel to and from assigned cases including but not limited to driving personal vehicle, walking, and/or use of public transportation such as a bus or train., • The ability to climb and descend staircases, • The ability to lift 10 pounds regularly $250 sign-on bonus after 60 days of maintaining a case

Job Description We are open to any admin experience as long as you have a Bachelor's or Associates degree in healthcare, business, management, digital studies, or a related field. General Responsibilities: The Claims Specialist will coordinate activities crucial to the successful completion of clinical review projects. This individual will support various programs by monitoring requests, managing interactions with clinical partners, tracking deliverables and deadlines, and developing project frameworks to streamline interdisciplinary and interagency communications. Key Duties: • Serve as the primary point of contact for appeal and dispute adjudication programs., • Liaise with healthcare plans, providers, patients, and clients to coordinate requests, correspondence, and submission of case documentation as needed., • Monitor appeal and dispute status, as well as communication received through client portals., • Conduct initial eligibility reviews and recommend courses of action to internal teams and department management., • Track and assign cases using commercial off-the-shelf and custom software applications., • Review and distribute case documentation to assigned billers/coders, nurses, physicians, clinicians, internal teams, and key stakeholders to facilitate clinical and coding reviews., • Monitor and measure key performance indicators, including timeliness, adherence to quality standards, and contract deliverable deadlines., • Identify barriers and roadblocks in work processes, recommend solutions, and implement approved actions., • Present case and project status regularly in huddles and scrums using an agile and iterative approach to implementation and data presentation., • Schedule regular team status meetings and document decisions, assigned tasks, and next steps., • Prepare billing invoices at the conclusion of cases, submit to the Finance department, and collaborate with accounting to track and trend payments., • Mentor and train new staff, at all levels, on process steps and case progression., • Bachelor's or advanced degree in healthcare, business, management, or digital studies., • Proficiency with collaborative project management software, electronic documents, and design tools., • Strong problem-solving skills with the ability to work effectively in a team environment., • Excellent written and verbal communication skills, including a professional phone manner., • Ability to work independently with minimal supervision., • Highly adaptable, innovative, and capable of multitasking in a dynamic work environment., • Bachelor's or advanced degree in healthcare, business, management, digital studies, or a related field. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients. Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine. Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Job Description Administrative Assistant-Part-Time Queens-Long Island Renal Institute, located on the lobby level of the renowned Parker Jewish Institute for Healthcare and Rehabilitation in New Hyde Park, New York, is seeking a Administrative Assistant, skilled in administrative support and a strong health care background to join our team of professionals. QLIRI provides state-of-the-art in-center hemodialysis treatment for kidney disease patients. Our experienced interdisciplinary team of nephrologists and renal nurses offer chronic dialysis services in a comfortable and modern setting. Located on the Queens-Nassau boarder, Queens-Long Island Renal Institute has a longstanding reputation for the finest quality of care, state-of-the-art technology and uncompromised dignity. Position Overview: The Administrative Assistant provides administrative support to the dialysis center by welcoming and assisting patients, residents, staff and visitors, setting up appointments, answering calls, and other administrative tasks pertaining to the operations of Queens-Long Island Renal Institute. Position Requirements: • High School Diploma, • Hours: 9AM-5PM, Mon/Wed/Fri, • Prior experience working in a secretary or support role in a health care environment, • Knowledgeable of medical terminology, • Proficient in Microsoft Office including Word, Excel and Outlook Job Posted by ApplicantPro

Job Description $500 Sign-On Bonus for Part time! The Grand Rehabilitation and Nursing at Great Neck is seeking CNAs for weekend shifts! Join Our Weekend Dream Team! Are you a compassionate, dedicated CNA looking to make a meaningful impact—just on weekends? We’re building our Weekend Dream Team to provide exceptional care and heart every Saturday and Sunday. • Competitive rates starting at $23.00 per hour, • 8 Hour day shifts available (7a-3p), • Flexible scheduling, • Supportive, tight-knit team About Us: At The Grand Healthcare System, we are dedicated to providing compassionate, high-quality care across our network of long-term care and rehabilitation facilities. We focus on personalized treatment, comfort, and support, striving to enhance the lives of our residents and patients. Our skilled healthcare team delivers exceptional care in a safe, welcoming environment, ensuring every individual receives the attention and resources they need to achieve their highest level of independence and well-being. Position Overview: We are currently hiring Certified Nursing Assistants (CNAs) to join our weekend team at The Grand at Great Neck. In this role, you will provide compassionate care and assist in daily activities for our residents, supporting the nursing team in maintaining high standards of care. Key Responsibilities: * Provide compassionate resident care as directed by nursing staff. * Assist residents with hygiene, bathing, and ADLs (activities of daily living). * Pass meal trays, feed residents, and monitor food and fluid intake. * Monitor residents, reporting any changes in health or concerns to the nurse. * Transport residents within the facility as needed. * Maintain a clean and healthy environment, ensuring comfort and safety for residents. Requirements: * Successful completion of a CNA program. * Current State Certification as a CNA. * Good standing with the State Registry. * Ability to work as a team player. * Must meet the requirements set by the Department of Health. What We Offer: * Competitive, weekly pay with multiple bonus opportunities, including sign-on and referral bonuses! * * Continued education and training to support career growth * Exclusive employee perks, including discounts * Healthy work-life balance * Supportive leadership and friendly team members to help you succeed! Application Process: Experience a smooth application process! Apply online today and your personal recruiter will reach out to guide you through the next steps. Join Our Team: If you're passionate about providing excellent care and supporting the well-being of residents, we invite you to apply for the CNA position at The Grand Rehabilitation and Nursing at Great Neck today! Follow Us: Stay connected with us on Instagram:

Job Description Security Supervisor Per Diem Parker Jewish Institute is seeking a Security Supervisor to join our team of caring and dedicated professionals at Parker Jewish Institute for Healthcare and Rehabilitation. In this role, you will ensure a safe and secure environment for staff, residents and visitors by conducting rounds, handling alarm responses, investigating occurrences, and enforcing Parker's security policies. About Parker The Parker Jewish Institute for Health Care and Rehabilitation, conveniently located on the Queens-Nassau County border in New Hyde Park, New York, is a non-profit health care facility that offers inpatient programs such as sub-acute/short term rehabilitation, long-term care and nursing home care, as well as community health services encompassing certified home health care and a comprehensive community hospice program that serves terminally ill patients in their own homes or in nursing facilities, including Parker's nursing home. Quality care means hiring quality people, and Parker Jewish Institute for Health Care and Rehabilitation has a longstanding reputation for excellence and innovation in resident and patient care. Why Work at Parker * Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results * Excellent training and clinical education * Accessible via public transportation * Free parking on site for all staff * On-site cafeteria offering breakfast and lunch Position Requirements * Registered Security Guard in New York State • Valid NYS Driver License One (1) year prior supervisory experience • Availability to work weekends and holidays as needed Job Posted by ApplicantPro

Job Description NURSE MIDWIFE Full Time New York, NY The “TRUE HEALTH” is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Nurse Midwife REPORTS TO: Chief Medical Officer/Administrative Manager/Medical Director The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. RESPONSIBILITIES: • Involved with direct patient physical assessment, education, and health planning., • Assists in the coordination of services with other disciplines and patient’s insurance plans., • Advocates for patient in arrangement of medically necessary services., • Communicates with community’s resources to ascertain adequate assistance for patients in need., • Refers patients to specialty services when necessary., • Consults with collaborating physician and other members of the health care team to establish plan of care., • Participate in LEAN and other activities necessary to implement the multi-disciplinary patient-centered medical home approach for the care of patients, • Maintains continuity of care by regular patient follow-up., • Participates in quality assurance process to assure optimal care delivery., • Provides comprehensive case management services that include emphasis on health promotion and disease prevention., • Monitors patient outcome in accordance with the practice protocols;, • Collaborates with staff nurses and nursing administrators with assessment and clinical decision in patient care planning., • Acts as a resource person for the nursing staff., • Conducts education in service on practice issues., • Minimum 1 year experience as NP, CNM, • Graduated from approved Nurse Practitioner, Midwifery Program., • Licensed as Nurse Practitioner in New York State., • Basic CPR (BCLS) certification required., • Specialty Certification Preferred. MORE INFORMATION: This is an exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job DescriptionDescription: We are looking to add a friendly Front Desk Supervisor to our team! As our Front Desk Supervisor, you will be responsible for the overall success of the front desk and ensuring guest satisfaction and product quality standards are met. You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable running of the businesses. Most importantly, you will be a key person of reference for team members, vendors, and guests. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team, • Ensure all front desk staff know all components/features of our guest service guarantee and are trained to meet service standards, • Assist in creating and distributing the team member schedule in a timely manner Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description FRONT DESK RECEPTIONIST Full Time New York, NY The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Front Desk Receptionist REPORTS TO: Practice Manager/Administrative Manager The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: The Medical Receptionist plays a crucial role in ensuring the smooth operation of our healthcare facilities located in Brooklyn, Fresh Meadows, and Great Neck. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records, which are essential for providing high-quality healthcare services. The Medical Receptionist serves as the first point of contact for patients, creating a welcoming environment and addressing inquiries with professionalism and empathy. By efficiently handling administrative tasks, the Medical Receptionist contributes to the overall patient experience and supports healthcare providers in delivering effective care. Ultimately, this role is vital in fostering a positive relationship between patients and our healthcare team, ensuring that all administrative processes run seamlessly. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in a medical office or healthcare setting., • Strong organizational skills and attention to detail., • Excellent communication and interpersonal skills., • Certification as a Medical Administrative Assistant., • Experience with medical billing and coding., • Bilingual abilities to assist a diverse patient population., • Familiarity with HIPAA regulations and patient privacy practices., • Previous experience in a fast-paced healthcare environment., • High school diploma or equivalent required, • Bilingual in English and Spanish/Creole required, • Proficient computer skills (i.e., Microsoft Office & Outlook), • Good customer service and communication skills, • Ability to multitask and pay attention details, • One (1) year clerical experience in a medical setting preferred, • Greet patients and visitors in a friendly and professional manner., • Manage appointment scheduling and confirm patient visits., • Maintain and update patient records and ensure confidentiality., • Handle phone calls, respond to inquiries, and provide information about services., • Process patient insurance information and assist with billing inquiries., • Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner., • Responsible for patient check-in, registration, and check-out., • Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy., • Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record., • Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record., • Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc., • Verifies whether a referral or pre-authorization of medical necessity is required for visit., • Assists patients with changing their primary care provider if applicable., • Enters eligible patients into the sliding scale program and enter all necessary information in the electronic record., • Collects and processes payment due for visit and complete the daily cash reconciliation process., • Schedules patients’ appointments in accordance with criteria established by the health center., • Performs appointment reminder calls and no-show calls., • Manages a large volume of incoming calls on a multi-line phone system. Handles all calls politely and professionally and refers calls to the appropriate staff member., • Communicates and coordinates with physicians and/or clinical staff to ensure timely patient care., • Records and relays messages to the appropriate staff member., • Opens, sorts, and distribute mail and faxes., • Performs other clerical duties such as filling, photocopying, and scanning of medical records., • Provides coverage in other departments or health centers as needed The required skills for this position, such as strong organizational abilities, are essential for managing multiple tasks efficiently, including scheduling appointments and maintaining patient records. Excellent communication skills are utilized daily to interact with patients, answer their questions, and provide them with necessary information about their healthcare services. Proficiency in electronic health record systems is critical for accurately documenting patient information and ensuring that healthcare providers have access to up-to-date records. Preferred skills, such as knowledge of medical billing and coding, enhance the Medical Receptionist's ability to assist with insurance inquiries and streamline the billing process. Additionally, bilingual abilities can significantly improve patient interactions, making healthcare more accessible to a diverse community. SALARY: $18.00/hour MORE INFORMATION: This is a non-exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job DescriptionDescription: As our Director of Rooms, you will be accountable for overseeing the organization, staff, and quality of the operations in Guest Services, Housekeeping, and Laundry while providing all guests with quality service and maximizing room revenue. This position may require flexible scheduling availability. Requirements: Job Requirements: • Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out, • Conducting daily room inspections to ensure all rooms are cared for according to brand and Island Hospitality Management's standards, • Notify supervisors of any damages, deficits, and/or disturbances, • Ensure that departments achieve or exceed guest's service expectations, • Control all purchases for the department, consistently aware of quality and cost, • Prepare team member schedules in accordance with budgets and business forecasts, • Manage human resources functions including recruiting, onboarding, performance evaluations, training, and disciplinary actions Job Qualifications: • Knowledge of budget preparation, payroll, and cost spending controls, • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionSalary: $65,000 - $70,000 Position: Senior IT Technician, Healthcare Setting, Full-Time Onsite (Great Neck, NY with local travel) Your Next Big Move Starts Here Our client a growing healthcare organization launching a new IT services team is looking for a Senior IT Technician ready to make an impact from the ground up. If youre passionate about technology, enjoy hands-on support, and want to be part of building something new, this is your opportunity to shine. What Youll Be Doing Heres a peek at your day-to-day: Serve as a key member of the new IT Services team, delivering Tier 1/Tier 2 support from the corporate office and at over 20 clinic locations Manage and maintain inventory of all IT equipment including PCs, laptops, printers, monitors, and cell phones Provide end-user support onsite and remotely using O365 tools, Teams, and Microsoft applications Troubleshoot and resolve hardware and network issues, including password resets, malware implementation, and Azure alerts Lead or assist in training sessions for new tech rollouts, application updates, and best practice use of SharePoint, Teams, and Outlook Act as a liaison between IT and operations, escalating complex issues and documenting all work performed What You Bring to the Table Youre a great fit if you have: 5+ years of hands-on experience as an IT Technician supporting end users Strong background with PCs, laptops, printers, and network troubleshooting 2+ years administering Microsoft tools like Outlook, SharePoint, and Teams Excellent communication skills for writing user-friendly technical documentation A positive attitude and the ability to work independently and self-direct in a fast-paced environment About Our Client Our client is a mission-driven healthcare group known for expanding quality primary care across New York. With a brand-new IT services initiative, theyre investing in scalable infrastructure and are committed to secure, efficient tech support. Qualifications Bachelors degree in Information Technology or related field 5+ years supporting a Windows-based IT environment Experience with Azure cloud and Microsoft 365 tools Strong documentation and customer service skills Who We Are Lloyd has been connecting amazing people with incredible companies for over 50 years. We dont just match skills we match ambition, personality, and goals. When you work with Lloyd, you get a career advocate in your corner. Ready to Level Up? Dont wait hit APPLY NOW. Lets make your next career move your best one yet.

Job DescriptionJob Title: Level 1 Helpdesk Engineer Location: Hicksville, NY (Hybrid – Onsite Dispatch as Needed) Job Type: Full-Time About Us: Lincoln IT is a leading provider of IT solutions and managed services, proudly supporting clients across finance, legal, healthcare, and other key industries. Our team is committed to technical excellence, exceptional customer service, and delivering innovative technology solutions that drive business success. Position Overview: We are seeking a motivated and customer-focused Level 1 Helpdesk Engineer to join our Managed Services team. The ideal candidate will provide first-line technical support for end users, troubleshoot hardware and software issues, and perform onsite service dispatches as required. This role offers the opportunity to work across a variety of client environments, developing both technical and client relationship skills. Key Responsibilities: * Serve as the first point of contact for end-user support requests via phone, email, or ticketing system. * Troubleshoot and resolve technical issues related to desktops, laptops, printers, networks, and applications. * Escalate complex issues to Level 2 or Level 3 engineers as needed, ensuring timely and clear communication throughout. * Perform onsite dispatch visits to client locations for hands-on troubleshooting, installations, and remediation. * Maintain detailed and accurate documentation of all support activities in the ticketing system (ConnectWise preferred). * Assist with user onboarding and offboarding, including account setup, permissions, and hardware provisioning. * Follow defined SLAs and escalation procedures to ensure high-quality service delivery. * Participate in regular team meetings and ongoing technical training sessions. Requirements: * 1–2 years of experience in a Helpdesk, Desktop Support, or similar IT support role. * Strong troubleshooting skills in Windows operating systems, Microsoft 365, and general networking concepts. * Excellent communication and customer service skills. * Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. * Reliable transportation and willingness to travel locally for onsite dispatches (travel reimbursed). * Familiarity with ConnectWise, IT Glue, or similar platforms a plus. * CompTIA A+, Network+, or other relevant certifications preferred. What We Offer: * Competitive salary and benefits package. * Opportunities for technical training and career advancement. * Exposure to a wide range of technologies and client environments. * Supportive, collaborative team culture. Powered by JazzHR QRrwMlQQTW