Trabajos hotel customer service en Hicksville, New YorkCrear alertas

We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Strong knowledge of food safety and sanitation standards. Hotel Line CookThis is a great opportunity to bring your culinary skills to one of North Ameri

Customer Service Operations & Service DeliveryDeliver proactive, personalized service to private and corporate aviation clienteleMeet, greet, and assist passengers and flight crews with professionalism and careArrange services including hotel accommodations, catering, and ground transportationCoordi

Job Description • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards., • Ensure that standards are maintained at a superior level daily., • Provide excellent customer service, facial services, protocols and body therapies to all guests., • At all times to be flexible, courteous, resourceful, and cheerful. To create an environment that is professional., • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended., • To work in a safe manner and create a safe environment for internal external guests of the spa., • To know all the safety and fire procedures., • To report for duty punctually, wear the correct uniform and shoes., • To maintain a high standard of personal appearance and hygiene as per the spa grooming standards., • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Maintain positive guest relations at all times., • Resolve guest complaints, ensuring guest satisfaction., • Monitor and maintain cleanliness, sanitation and organization of assigned work areas to ensure the spa is kept to the highest standard of cleanliness and comply with health, hygiene, and safety regulations., • To always check and maintain the ambiance set-up in accordance with the minimum standards., • To greet guests in accordance with the standards., • To greet guests in accordance with the standards., • Providing spa beauty and massage treatments in accordance with spa standards.. Maintain heart of house work space in organized, well labeled manner. Do not store unnecessary items or overstock par levels., • Maintain back bar par levels with designated supplies, forms and resource materials, report shortages to treatment supervisor., • Follow all spa policies and procedures related to spa services, record-keeping, clientele, equipment, and environment., • Educate, inform, and promote spa services to spa clients and employees., • Inform Spa & Wellness management of any guests' complaints, concerns, equipment or supply issues., • Maintain knowledge of hours of operation, memberships, reservations, fees, treatments, products and merchandise as well as pertinent hotel information., • Communicate and develop good working relationships with the Spa team, and Hotel associates, members and repeat guests., • Assist with special events/workshop and perform other duties as assigned by the Spa & Wellness management., • Be familiar with all hotel/spa packages, promotions, prices and rates., • Attend all scheduled meetings, classes and training sessions; knowledge required within the Spa must be passed on to co-workers., • Perform opening and closing procedures., • Clean spa treatment room between clients and set up the treatment room for the next client, in accordance with spa standard set-up requirements., • Maintain inventory products., • Schedule guest appointments and fill in client history record for each client treated., • Verify medical releases from guests with applicable medical conditions., • Conduct appointments according to guest's comfort, desire and wellness goals. Follow service protocol., • Prepare guest consultation. Be thoroughly familiar and able to recommend Spa products and treatments as well as know pertinent hotel information., • Sanitize implements., • Sell/promote homecare recommendations and products., • Complete required post- treatment documents., • Handle emergency procedures and report any accidents to your manager and security., • Responsible for stocking supplies needed for cabinets (sheets, towels, blankets, refill oils, creams, and all products used by therapists while performing their treatments)., • Follow established standard guidelines for massage/ treatment procedures., • Assist all other staff at times of need., • To attend all departmental and general staff meetings., • Maintain a positive attitude toward guests, co-workers, subordinates, and Director of Spa & Wellness. Do not engage in gossip or any dialogue that may diminish the direction and goals of TAA., • Keep an open and flexible attitude; be willing to change., • All other duties as required.Other Standard Responsibilities, • Complies with the company policies., • Works within all pre-set budgetary limits, • Takes on other tasks in addition to the ones stated, in a reasonable framework., • Develops and updates policies and manuals, as related to the division/department, for implementation in the field, while ensuring compliance to the same for consistency across the group., • Is alwavs a "brand ambassador" and ensures brand integrity and clarity are always maintained., • Models the company's culture, vision, mission, and core values at all times, • General Skills, • Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems, using good judgment;, • As a 1099 employee you are required to supply all business materials, products, and cleaning supplies needed to conduct your daily day to day services. Commission only 1099 Aesthetician. For immediate resume submission please email info@tenthavenueaesthetics.com subject ATTN: Samantha Esposito - Resume

Job Description Job Title: Service Writer Location: Farmingdale, NY Job Type: Full-Time Salary Range: $23 to $27 per hour depending on exp. Position Summary: The Service Writer is the primary point of contact between customers and the service department. This role is responsible for creating work orders, preparing repair estimates, coordinating with technicians, and providing customers with timely updates throughout the repair process. The ideal candidate is organized, customer-focused, and thrives in a fast-paced heavy-duty truck or transport refrigeration dealership environment. Responsibilities: • Verify warranty and service contract coverage, explaining provisions and exclusions to customers., • Prepare detailed service estimates, including material, supply, and labor costs, and calculate customer deductibles., • Create work orders by documenting issues, outlining repairs, securing approvals, and entering into the service database., • Clearly explain estimates and expected vehicle return times to customers, addressing questions and obtaining necessary contact information and approvals., • Maintain comprehensive unit records of identified problems and planned corrective actions., • Proactively accept new requests and identify opportunities to enhance job outcomes to contribute to the organization's positive reputation., • Perform additional duties as assigned by management to align with dealership objectives. Qualifications: • Minimum 2 years of experience handling heavy phones, office administrative duties, customer relations, great computer skills, and problem-solving, • Refrigerated Transportation or Heavy Diesel dealership experience is highly desired, • Ability to review records and explain technical information to customers., • Proficiency in calculating costs for materials, supplies, and labor., • Experience in documenting symptoms, problems, and causes, and outlining required repairs., • Capability to obtain approval signatures and accurately enter data into a service database (e.g., E-Emphasys)., • Strong communication and interpersonal skills to build customer confidence and address concerns., • Detail-oriented for maintaining accurate and comprehensive unit records., • Commitment to continuous learning and staying current with industry knowledge, including reading manufacturer publications and completing online factory courses., • Proactive and adaptable, with a willingness to take on new tasks and identify areas for improvement. About Sonsray: Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment. Why work here? At Sonsray, we value all employees, their contributions, and most importantly, their ideas! We know that the key to moving mountains is teamwork. This is what we offer our team members: • Medical coverage (PPO + HSA options), • Dental, Vision, and Life insurance provided at no cost, • 401K with competitive employer contributions, • 80 hours of annual vacation, increasing with years of service, • Uniforms provided annually, • Annual boot voucher of $125.00, • One full paid day off annually for community volunteer work, • Birthday meal provided by Sonsray, • Privately owned and operated, with decisions made based on core values rather than corporate directives, • Annual Holiday Party, including covered airfare and hotel for employees and a guest, • Emphasis on company growth and employee development, • Open-door policy, fostering a collaborative environment with active owner and management involvement https://sonsray.com/about/sonsray-video-gallery/ Questions? Contact us at Recruiting@Sonsray.com or 323.319.1900 Ext 1830 Privacy Notice to all California Job Applicants Regarding the Collection of Personal Information.

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! We are seeking a talented Maintenance Assistant to assist with property maintenance and repairs of our luxury assisted living community. In this role, you will be responsible for all aspects of property maintenance, including plumbing, carpentry, electrical, painting, furniture assembly, snow removal, equipment repair, preventative maintenance. Having HVAC experience is considered a plus. At times, you may come into contact with residents, resident families, other guests and team members, and we expect you to maintain a friendly, courteous and positive attitude at all times, so that these encounters are pleasant and professional. The care, attention to detail and superior customer service you bring to your maintenance responsibilities are fundamental to the quality of life and the general wellbeing of our residents every day. The ideal candidate will have the following skills/ qualifications: • Previous maintenance/repair experience and skilled in one or many of the areas noted above, • Experience working in a hotel, apartment complex, residential community, assisted living community or skilled nursing facility is a plus, • Ability to work independently as well as part of a team, • Kind, patient and compassionate demeanor when encountering residents, management, family members and guests, • Ability to multi-task, prioritize workloads and juggle many hats at the same time, • Must have a stable work history and solid references, • A minimum of a high school diploma is required, but some college or advanced training is preferred

Excellent opportunity to work in a Post-Acute and Long-Term Care environment located in Queens, New York. Our client, is seeking a full-time Laundry Supervisor who is Responsible for supervising the daily operations of the Laundry Department to ensure the safe, efficient, and timely processing of resident personal clothing and facility linens. This position also oversees departmental staff, maintains resident clothing accountability, ensures compliance with infection prevention and safety standards, and promotes quality customer service in accordance with organizational policies and regulatory requirements. About the Client • Work in a clean, modern, state of the art facility, • Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results, • Excellent training and education, • Free parking on site, accessible via public transportation and convenient to all major highways., • On-site cafeteria offering breakfast and lunch, • Fully paid orientation provided Position Qualifications • High school diploma or equivalent preferred., • Previous commercial, healthcare, hotel, or institutional laundry experience preferred., • Experience in a skilled nursing facility or healthcare environment is desirable but not required., • Basic computer skills sufficient to utilize barcode scanning technology and the Sortly inventory system.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Excellent customer service and relationship management skills are required. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Excellent customer service and relationship management skills are required. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is

Prior experience in night audit, front desk, or customer service roles preferred. Collaborate with other hotel departments to ensure smooth operations and guest satisfaction. Discounted rates for hotel stays at Hilton properties worldwide.

Compensation: $17.50 to $18.50 per hour You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading. As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience. • Greet guests and provide friendly, helpful service, • Assist with check ins, check outs, room assignments, and reservations, • Answer guest questions and resolve issues promptly, • Operate the front desk system and process payments, • Communicate with housekeeping and other departments, • Maintain the front desk area in a clean and organized manner, • Handle guest requests and escalate concerns when needed, • Provide local information and general hotel assistance, • Supportive team environment, • Opportunities to grow in front desk and hotel operations, • A role where you meet new people and make a daily impact Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now. EOE Qualifications What Makes You You • Strong customer service and communication skills, • Friendly, positive, and professional presence, • Comfortable using computers and hotel systems, • Dependable, organized, and able to multitask, • Prior hotel or customer service experience is helpful but not required, • Flexible to work any shifts including holidays and weekends Your leisure is our business at our hotel in Garden City, NY. Our hotel in Garden City, NY greets guests with inviting interiors, cavernous suites, and thoughtful extras like free hot breakfast, 24-hour fitness center and full-service business center. As an all-suite hotel, each studio suite has an open layout featuring a living room and bedroom combination with an ample amount of space. Whether you're walking along the shores of Jones Beach, getting your groove on at the legendary Paramount music venue, enjoying some retail therapy at Roosevelt Field Mall or exploring New York City (only a 35-minute train ride away), the coastal beauty and lively atmosphere of Long Island is on full display at our Garden City, NY hotel. We also make business travel more manageable with easy access to local businesses like Northwell Health, 1-800 Flowers, Adelphi and Hofstra University. Treat yourself to a little more at the SpringHill Suites Carle Place Garden City hotel

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking experienced, responsible and thorough Housekeepers to create and maintain a clean, comfortable and safe environment for our residents. You will not only maintain resident apartments, restrooms, common areas, as well as office and surrounding areas clean according to housekeeping standards and procedures, but always with a friendly, courteous and positive attitude. You will often come into contact with residents, resident families, other guests and team members, and we expect those encounters to be pleasant and professional. In this role you will be cleaning assigned areas of the community in accordance with the guidelines established by the Director of Housekeeping. The loving care, attention to detail and great customer service you bring to housekeeping are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • A pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be very swift yet thorough with cleaning practices, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Experience working with a senior population is preferred, • Must be able to work in a fast-paced environment while dealing with a demanding customer, • Must be able to communicate in English, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and positive in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking experienced, responsible and thorough Housekeepers to create and maintain a clean, comfortable and safe environment for our residents. You will not only maintain resident apartments, restrooms, common areas, as well as office and surrounding areas clean according to housekeeping standards and procedures, but always with a friendly, courteous and positive attitude. You will often come into contact with residents, resident families, other guests and team members, and we expect those encounters to be pleasant and professional. In this role you will be cleaning assigned areas of the community in accordance with the guidelines established by the Director of Housekeeping. The loving care, attention to detail and great customer service you bring to housekeeping are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • A pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be very swift yet thorough with cleaning practices, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Experience working with a senior population is preferred, • Must be able to work in a fast-paced environment while dealing with a demanding customer, • Must be able to communicate in English, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and positive in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times

Hand and Stone Massage and Facial Spa is looking for an energetic Spa Assistant Manager with enthusiasm, strong organizational skills and a self-starter. The ideal candidate will have a minimum 1-2 years of sales/customer service experience, preferably in a luxury hotel or spa environment. This opportunity is a great chance to learn and grow in your career. The primary qualifications and requirements of this role include, but are not limited to: • Retail/sales experience, • A passion for people and sales, • High level of enthusiasm, • Great personality, • Team leader, works great with others and leads by example!, • Ability to promote the health and wellness benefits of both massage therapy and facials, • Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting, • Ability to work flexible schedule including days/evenings/weekends/holidays, • Knowledge and understanding of all spa services and product line What's in it for you? • Hourly wage plus commissions and generous bonuses, • Flexible schedules, • Professional and safe work environment, • Employee discounts, • Employee rewards program/employee referral bonus, • Sign on bonus, • Contests Compensation: $18.00 - $19.00 per hour At Hand and Stone, opportunity knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with flexible schedules. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

Prior customer service or food preparation experience preferred - experience as a cook, cashier, crew member, sales associate or store associate is a big plus! Bring your restaurant, retail, customer service, grocery or hotel experience to HoneyBaked!. Assist phone customers, catering customers, in-

Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth. Our mission is to make layovers simpler and more efficient for crew membersand we bring that to life through deep industry expertise and a practical, results-driven approach. Today, API's platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time. At API, we're building a culture rooted in succeeding and thriving together. It's a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters. If you're looking to grow your career in a company that values steady progress, real impact, and long-term development, we'd like to meet you! The Account Coordinator position is made up of administrative duties that support the department in conjunction with creating relationships with our Airline, Cruise Line and Hotel partners. The position is intended to be a path to the Account Manager role. This position offers flexibility to work either remotely from anywhere within the United States or in a hybrid capacity from our Corporate Headquarters in Melville, NY. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsibilities • Learn client's business and support Account Manager(s) in meeting deliverables., • Support Account Managers in their coordination with Business Development team to ensure a smooth client transition from contract signing to implementation., • Support and help prepare client communications ranging from weekly performance meetings to business reviews., • Become knowledgeable with API technology platforms for the Account Management department., • Assist the Account Manager(s) with day to day items., • Maintain spreadsheets and update databases with information., • Other job duties may be assigned when needed, based on the client's or API's needs. Competencies • Problem Solving/Analysis, • Building Relationships, • Results Driven, • Technical Capacity, • Communication Proficiency Supervisory Responsibility None Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, normal core business hours. Occasional evening and weekend work may be required as job duties demand. Travel This position requires some travel. Required Education and Experience • Bachelor's degree from an accredited college or university, • At least 1 year travel industry experience, working closely with airlines and/or hotels is a must, • Strong computer skills, with an emphasis on Microsoft Office products especially Excel, • Exceptional verbal and written communication skills, • Customer service skills, • Flexible to work afterhours based on business demand, • Attention to detail and the ability to produce high quality work is a must., • Ability to understand and work with diverse culture here and abroad., • Organized self-starter who can effectively manage workload in a fast paced atmosphere and be able to accomplish goals., • Able to multi task and work well under strict deadlines. Good Faith Compensation The good faith compensation hourly rate for this position is $22.00 per hour. Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Privacy Statement API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice.

Farmingdale, NY 11735 Salary Range $95,000.00 - $105,000.00 Salary/year Position Type Full Time The Assistant General Manager is responsible for supporting the General Manager in leading all Fixed Base Operator (FBO) operations, ensuring the safe, efficient, and customer focused delivery of services. This role is responsible for overseeing Line Service and Customer Service operations, driving operational excellence, fostering employee engagement, maintaining regulatory compliance, and ensuring coordination between departments to achieve exceptional customer experiences and business performance. Operational Leadership & Service Excellence • Assist in the overall management of FBO operations, including Line Service and Customer Service functions., • Directly supervise Line Supervisors and Customer Service Supervisors and provide indirect leadership to operational team members., • Ensure service delivery standards are consistently achieved and provide service recovery when necessary., • Lead shift briefings and departmental meetings to communicate operational priorities and expectations., • Align staffing schedules with customer demand to maintain service levels and operational efficiency., • Correspond with customers regarding tenant relations, transient business opportunities, and service related matters., • Meet, greet, and assist customers with travel coordination, including hotel accommodations, ground transportation, catering, and other service requests., • Serve as a liaison between the FBO and airport stakeholders to maintain positive community and business relationships. Team Leadership & Talent Development • Support the recruitment, interviewing, selection, and onboarding of team members., • Ensure employees receive appropriate training and maintain required training documentation., • Conduct performance evaluations and provide coaching, counseling, recognition, and corrective action as appropriate., • Foster a positive, inclusive, and engaging work environment that promotes employee development and retention., • Create communication channels that encourage collaboration between departments and leadership teams. Safety, Security & Regulatory Compliance • Promote and maintain a culture of safety through routine observations, safety meetings, audits, training programs, and documented procedures., • Ensure compliance with all company policies, standard operating procedures, safety protocols, security requirements, and customer service standards., • Initiate and coordinate emergency response procedures as required., • Develop and maintain procedures for aircraft incidents, fires, weather events, and other emergencies., • Conduct accident and incident investigations, determine root causes, and complete required reporting., • Manage OSHA 300 reporting requirements and documentation., • Utilize the company Safety Management System (SMS) to support safety reporting and continuous improvement. Resource & Facilities Management • Ensure departments maintain adequate staffing, equipment, supplies, and inventory to support safe and efficient operations., • Oversee ground support equipment (GSE) and facility maintenance activities., • Manage relationships with vendors and service providers to support operational needs., • Monitor fuel quality control programs and ensure compliance with applicable standards. Administrative & Business Support • Support site practices and procedures that contribute to profitability, operational consistency, and employee satisfaction., • Assist with workforce administration activities, including time and attendance processes and new hire documentation., • Partner with the General Manager to achieve financial, operational, and customer service objectives., • Perform additional duties and special projects as assigned by leadership., • Bachelor's degree from an accredited college or university, or an equivalent combination of education and experience., • Five (5) to ten (10) years of progressive FBO, aviation operations, or related management experience., • Valid driver's license, • Ability to lead multiple teams in a dynamic, fast paced environment., • General knowledge of business management principles and financial operations preferred., • Proficiency with Microsoft Office Suite and other business applications preferred., • NATA or industry related certifications preferred., • Demonstrated leadership experience in ramp and aviation operations preferred., • Strong employee coaching, development, and performance management capabilities preferred. Working conditions and physical demands for this role • Work is performed in both office and outdoor airport environments., • Regular exposure to varying weather conditions, aircraft noise, moving equipment, fuel operations, and active airfield environments., • Ability to stand, walk, bend, climb, reach, and lift up to 50 pounds occasionally., • Must be able to work flexible schedules, including evenings, weekends, holidays, and emergency response situations as business needs require., • Must be capable of safely operating motorized vehicles and ground support equipment in accordance with company policies. Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities, duties and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week. Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Performing basic computer data entry as needed The ideal candidate will have the following skills/qualifications: • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, responsible and well-mannered Porter to create and maintain a clean, comfortable and safe environment for our residents throughout our community. You will be required to maintain the cleanliness and orderliness of our busy common areas, including bathrooms, function rooms, stairways, hallways, the parking lot, sidewalks, windows, carpets, floors and all other public areas, as required. You will often come into contact with residents, resident families, other guests and team members, and we expect you to maintain a friendly, courteous and positive attitude at all times, so that these encounters are always pleasant and professional. In this role you will be cleaning assigned common areas of the community in accordance with the guidelines established by the Director of Housekeeping and will assist the Director when and where needed. Special cleaning projects and assistance with snow removal as necessary may be required. The loving care, attention to detail and great customer service you bring to your responsibilities as a Porter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • An upbeat, friendly, pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be consistent, reliable and thorough with all cleaning practices, • Must excel in providing cleaning services in a fast-paced environment, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Prior experience working with a senior population is preferred, • Must be able to communicate in English

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, responsible and well-mannered Porter to create and maintain a clean, comfortable and safe environment for our residents throughout our community. You will be required to maintain the cleanliness and orderliness of our busy common areas, including bathrooms, function rooms, stairways, hallways, the parking lot, sidewalks, windows, carpets, floors and all other public areas, as required. You will often come into contact with residents, resident families, other guests and team members, and we expect you to maintain a friendly, courteous and positive attitude at all times, so that these encounters are always pleasant and professional. In this role you will be cleaning assigned common areas of the community in accordance with the guidelines established by the Director of Housekeeping and will assist the Director when and where needed. Special cleaning projects and assistance with snow removal as necessary may be required. The loving care, attention to detail and great customer service you bring to your responsibilities as a Porter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • An upbeat, friendly, pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be consistent, reliable and thorough with all cleaning practices, • Must excel in providing cleaning services in a fast-paced environment, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Prior experience working with a senior population is preferred, • Must be able to communicate in English

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, responsible and well-mannered Porter to create and maintain a clean, comfortable and safe environment for our residents throughout our community. You will be required to maintain the cleanliness and orderliness of our busy common areas, including bathrooms, function rooms, stairways, hallways, the parking lot, sidewalks, windows, carpets, floors and all other public areas, as required. You will often come into contact with residents, resident families, other guests and team members, and we expect you to maintain a friendly, courteous and positive attitude at all times, so that these encounters are always pleasant and professional. In this role you will be cleaning assigned common areas of the community in accordance with the guidelines established by the Director of Housekeeping and will assist the Director when and where needed. Special cleaning projects and assistance with snow removal as necessary may be required. The loving care, attention to detail and great customer service you bring to your responsibilities as a Porter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • An upbeat, friendly, pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be consistent, reliable and thorough with all cleaning practices, • Must excel in providing cleaning services in a fast-paced environment, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Prior experience working with a senior population is preferred, • Must be able to communicate in English

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