Hotel customer service jobs in Yonkers, New YorkCreate job alerts

Job DescriptionBenefits: • Flexible Scheduling Competitive Compensation Job Summary We are seeking a positive, friendlyFull Time, Overnight Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us? What we offer: • Competitive wages; $17.00 per hour, • Growth opportunities abound – We promote from within, • Paid travel with overnight stays, • No prior experience is required as we provide training and team support to help you succeed, • Additional hours may be available upon request, • We offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: • Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner, • You’re 18 years or older, • Can perform physical work of moving, bending, standing and can lift up to 50 lbs., • Have reliable transportation to and from work location, • Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members, • Interested in traveling within and outside of your home state, with overnight hotel stays, • Are a motivated self-starter with a strong bias for action and results, • Work independently, but also possess successful team building skills, • Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can’t wait to learn more about you. Apply Now!

Job DescriptionDescriptionMarkey's, a multi-state leading provider of creative audio-visual services, is seeking Part-Time as Needed (PRN) Hotel Technicians to join our team at a hotel property at the Teaneck Marriott at Glenpointe. The Hotel Technician is a client-facing position responsible for setting up and operating a variety of high-end audio-visual equipment for live/virtual/hybrid client meetings hosted at the venue. Also responsible for trouble-shooting any issues, and tearing down (striking) equipment post-event. We are currently hiring for PRN (Part-Time as Needed), hourly (non-exempt) positions. While shifts and hours will vary based on business needs, we are specifically seeking candidates with availability to work evenings and weekends. Flexibility in scheduling is essential for this role. Position Responsibilities • Work closely with clients and the in-house Operations team to ensure the successful completion of events., • Set-up, tear-down, and occasional loading and unloading of equipment., • Operate all types of audio, visual, and lighting equipment, for both live and virtual events., • Provide excellent customer service to hotel employees and clients, promptly handling any equipment changes/requests., • Ensure equipment is functional, safely and professionally presented, and that client is familiar or comfortable with the operation of any equipment they are utilizing., • Trouble-shoot any equipment issues with satisfactory resolution., • Must have a good working knowledge of all types of audio visual equipment including operation, set-up, troubleshooting, and explanation of equipment., • Ability to work in a collaborative team environment, as well as independently, and follow directions from the supervisor or on-site leader., • Must have excellent customer service skills, and maintain a positive and professional appearance and attitude at all times., • Must possess a high level of attention to detail, excellent time management skills, and ability to multi-task and prioritize work responsibilities., • Ability to embrace Markey's culture and demonstrate company values, respect diversity, and follow all company policies and procedures. At Markey's we are a 100% Employee-Owned Company and we participate in an ESOP, or the Employee Stock Ownership Plan! The ESOP gives our Full-Time employees a beneficial ownership stake in the company at no cost to them. Ask us about our ESOP and its many benefits! We offer: • Competitive salary, • Training and career development, • Opportunities for advancement, • Opportunities to problem solve with creative thinking, • Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere, • A wide range of experienced staff to work with and learn from on a daily basis

Job Description A Hotel Front Desk Agent serves as our guests’ first point of contact and manages all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates, and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Maintain updated records of bookings and payments, • Work experience as a Hotel Front Desk Agent, Receptionist, or similar role, • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude Salary: $18.50 per hour Schedule: • 8 hour shift

Job Description Looking for a career where you can make a difference in someone else's life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You'll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You'll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal "hospitality with a higher purpose." We know you'll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, responsible and well-mannered Porter to create and maintain a clean, comfortable and safe environment for our residents throughout our community. You will be required to maintain the cleanliness and orderliness of our busy common areas, including bathrooms, function rooms, stairways, hallways, the parking lot, sidewalks, windows, carpets, floors and all other public areas, as required. You will often come into contact with residents, resident families, other guests and team members, and we expect you to maintain a friendly, courteous and positive attitude at all times, so that these encounters are always pleasant and professional. In this role you will be cleaning assigned common areas of the community in accordance with the guidelines established by the Director of Housekeeping and will assist the Director when and where needed. Special cleaning projects and assistance with snow removal as necessary may be required. The loving care, attention to detail and great customer service you bring to your responsibilities as a Porter are fundamental to the quality of life and the general wellbeing of our residents every day. Full Time, Part Time, and Per Diem schedules available The ideal candidate will have the following skills/qualifications: • An upbeat, friendly, pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be consistent, reliable and thorough with all cleaning practices, • Must excel in providing cleaning services in a fast-paced environment, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Prior experience working with a senior population is preferred, • Must be able to communicate in English