Hotel customer service jobs in Plainview, New YorkCreate job alerts

Job Description • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards., • Ensure that standards are maintained at a superior level daily., • Provide excellent customer service, facial services, protocols and body therapies to all guests., • At all times to be flexible, courteous, resourceful, and cheerful. To create an environment that is professional., • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended., • To work in a safe manner and create a safe environment for internal external guests of the spa., • To know all the safety and fire procedures., • To report for duty punctually, wear the correct uniform and shoes., • To maintain a high standard of personal appearance and hygiene as per the spa grooming standards., • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Maintain positive guest relations at all times., • Resolve guest complaints, ensuring guest satisfaction., • Monitor and maintain cleanliness, sanitation and organization of assigned work areas to ensure the spa is kept to the highest standard of cleanliness and comply with health, hygiene, and safety regulations., • To always check and maintain the ambiance set-up in accordance with the minimum standards., • To greet guests in accordance with the standards., • To greet guests in accordance with the standards., • Providing spa beauty and massage treatments in accordance with spa standards.. Maintain heart of house work space in organized, well labeled manner. Do not store unnecessary items or overstock par levels., • Maintain back bar par levels with designated supplies, forms and resource materials, report shortages to treatment supervisor., • Follow all spa policies and procedures related to spa services, record-keeping, clientele, equipment, and environment., • Educate, inform, and promote spa services to spa clients and employees., • Inform Spa & Wellness management of any guests' complaints, concerns, equipment or supply issues., • Maintain knowledge of hours of operation, memberships, reservations, fees, treatments, products and merchandise as well as pertinent hotel information., • Communicate and develop good working relationships with the Spa team, and Hotel associates, members and repeat guests., • Assist with special events/workshop and perform other duties as assigned by the Spa & Wellness management., • Be familiar with all hotel/spa packages, promotions, prices and rates., • Attend all scheduled meetings, classes and training sessions; knowledge required within the Spa must be passed on to co-workers., • Perform opening and closing procedures., • Clean spa treatment room between clients and set up the treatment room for the next client, in accordance with spa standard set-up requirements., • Maintain inventory products., • Schedule guest appointments and fill in client history record for each client treated., • Verify medical releases from guests with applicable medical conditions., • Conduct appointments according to guest's comfort, desire and wellness goals. Follow service protocol., • Prepare guest consultation. Be thoroughly familiar and able to recommend Spa products and treatments as well as know pertinent hotel information., • Sanitize implements., • Sell/promote homecare recommendations and products., • Complete required post- treatment documents., • Handle emergency procedures and report any accidents to your manager and security., • Responsible for stocking supplies needed for cabinets (sheets, towels, blankets, refill oils, creams, and all products used by therapists while performing their treatments)., • Follow established standard guidelines for massage/ treatment procedures., • Assist all other staff at times of need., • To attend all departmental and general staff meetings., • Maintain a positive attitude toward guests, co-workers, subordinates, and Director of Spa & Wellness. Do not engage in gossip or any dialogue that may diminish the direction and goals of TAA., • Keep an open and flexible attitude; be willing to change., • All other duties as required.Other Standard Responsibilities, • Complies with the company policies., • Works within all pre-set budgetary limits, • Takes on other tasks in addition to the ones stated, in a reasonable framework., • Develops and updates policies and manuals, as related to the division/department, for implementation in the field, while ensuring compliance to the same for consistency across the group., • Is alwavs a "brand ambassador" and ensures brand integrity and clarity are always maintained., • Models the company's culture, vision, mission, and core values at all times, • General Skills, • Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems, using good judgment;, • As a 1099 employee you are required to supply all business materials, products, and cleaning supplies needed to conduct your daily day to day services. Commission only 1099 Aesthetician. For immediate resume submission please email info@tenthavenueaesthetics.com subject ATTN: Samantha Esposito - Resume

(Please note: At the present time, this position does not include medical benefits.) We are currently seeking a Groups & Events Coordinator to join our hotel team in Plainview, Long Island, NY. This position is ideal for someone energetic, organized, detail oriented, and passionate about hospitality and guest service. This is a great opportunity for someone looking to grow within the hospitality industry and be part of a fast-paced hotel environment. Please note: At the present time, this position does not include medical benefits. Responsibilities: • Respond to group and event inquiries in a timely manner, • Coordinate wedding blocks, corporate groups, and social events, • Assist with resumes, contracts, rooming lists, and event details, • Communicate with clients regarding event needs and hotel accommodations, • Coordinate internally with Front Desk, Housekeeping, F&B, and Sales teams, • Help generate new group and event business opportunities, • Maintain organized records and follow up on leads Qualifications: • Previous hotel or hospitality experience preferred, • Experience with groups, events, catering, or hotel sales is a plus, • Strong communication and customer service skills, • Ability to multitask and work in a fast-paced environment, • Professional appearance and attitude, • Knowledge of hotel systems and Microsoft Office preferred, • Experience with Cvent or hotel sales platforms is a plus Please note: At the present time, this position does not include medical benefits. Interested candidates may apply through LinkedIn or submit their resume directly. Industry • HospitalityEmployment Type Full-time Edit job description

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking experienced, responsible and thorough Housekeepers to create and maintain a clean, comfortable and safe environment for our residents. You will not only maintain resident apartments, restrooms, common areas, as well as office and surrounding areas clean according to housekeeping standards and procedures, but always with a friendly, courteous and positive attitude. You will often come into contact with residents, resident families, other guests and team members, and we expect those encounters to be pleasant and professional. In this role you will be cleaning assigned areas of the community in accordance with the guidelines established by the Director of Housekeeping. The loving care, attention to detail and great customer service you bring to housekeeping are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • A pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be very swift yet thorough with cleaning practices, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Experience working with a senior population is preferred, • Must be able to work in a fast-paced environment while dealing with a demanding customer, • Must be able to communicate in English, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and positive in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times

Job Description Looking for a career where you can make a difference in someone else's life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You'll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You'll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal "hospitality with a higher purpose." We know you'll make an impactful difference. Because the difference is you. Come join us! We are seeking a talented Maintenance Assistant/Painter to assist with building maintenance and repairs of our luxury assisted living community. In this role, you will be responsible for all aspects of building maintenance, including light plumbing, carpentry, HVAC, electrical, furniture assembly, snow removal, equipment repair, preventative maintenance. Having HVAC experience is considered a plus. At times, you may come into contact with residents, resident families, other guests and team members, and we expect you to maintain a friendly, courteous and positive attitude at all times, so that these encounters are pleasant and professional. The care, attention to detail and superior customer service you bring to your maintenance responsibilities are fundamental to the quality of life and the general wellbeing of our residents every day. The ideal candidate will have the following skills/ qualifications: • Previous Painting and spackling experience a MUST, as well as maintenance/repair experience and skilled in one or many of the areas noted above, • Experience working in a hotel, apartment complex, residential community, assisted living community or skilled nursing facility is a plus, • Ability to work independently as well as part of a team, • Kind, patient and compassionate demeanor when encountering residents, management, family members and guests, • Ability to multi-task, prioritize workloads and juggle many hats at the same time, • Must have a stable work history and solid references, • A minimum of a high school diploma is required, but some college or advanced training is preferred

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us? What we offer: • Competitive wages; $17.00 per hour, • Growth opportunities abound – We promote from within, • Paid travel with overnight stays, • No prior experience is required as we provide training and team support to help you succeed, • Additional hours may be available upon request, • We offer benefits that can be customized to meet your family's needs including wellness programs, access to discounts, and supplemental voluntary plans for eligible teammates Now, about you: • Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner, • You’re 18 years or older, • Can perform physical work of moving, bending, standing and can lift up to 50 lbs., • Have reliable transportation to and from work location, • Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members, • Interested in traveling within and outside of your home state, with overnight hotel stays, • Are a motivated self-starter with a strong bias for action and results, • Work independently, but also possess successful team building skills, • Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can’t wait to learn more about you. Apply Now!

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, responsible and well-mannered Porter to create and maintain a clean, comfortable and safe environment for our residents throughout our community. You will be required to maintain the cleanliness and orderliness of our busy common areas, including bathrooms, function rooms, stairways, hallways, the parking lot, sidewalks, windows, carpets, floors and all other public areas, as required. You will often come into contact with residents, resident families, other guests and team members, and we expect you to maintain a friendly, courteous and positive attitude at all times, so that these encounters are always pleasant and professional. In this role you will be cleaning assigned common areas of the community in accordance with the guidelines established by the Director of Housekeeping and will assist the Director when and where needed. Special cleaning projects and assistance with snow removal as necessary may be required. The loving care, attention to detail and great customer service you bring to your responsibilities as a Porter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • An upbeat, friendly, pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be consistent, reliable and thorough with all cleaning practices, • Must excel in providing cleaning services in a fast-paced environment, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Prior experience working with a senior population is preferred, • Must be able to communicate in English

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Prior customer service or food preparation experience preferred - experience as a cook, cashier, crew member, sales associate or store associate is a big plus! Bring your restaurant, retail, customer service, grocery or hotel experience to HoneyBaked!. Benefits for part time associates include assoc

PM Hotel Group - 699 Dibblee Drive - Responsibilities: Be the face at the front desk and manage check-in to check-out; Provide exceptional customer service to guests; Share knowledge of local restaurants, entertainment, and events; Handle cash and operate computers, databases, and property managemen

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Free uniforms, • Paid time off Represents the hotel to the guest throughout all stages of the guests stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. Maintains an inventory of vacancies, reservations and room assignments. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Knows room locations, types of rooms available, and room rates. Registers arriving guests and assigns rooms. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Coordinates guest room maintenance work with the engineering and maintenance division. Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. Knows daily activities and meetings taking place in the hotel. Reports any unusual occurrences or requests to the manager or assistant manager. Manages and resolves all guest complaints in a professional and courteous manner. Processes guest check-outs and handles monetary transactions. Maintains customers privacy. Maintains a high level of professional appearance and demeanor. Performs other duties as assigned. What is Required: High school diploma or equivalent. Previous hotel-related experience preferred. Ability to communicate with public, hotel staff, and management in a professional manner. Knowledge of surrounding areas and local events. Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information. Ability to learn safety, emergency, and accident prevention policies and procedures. Skilled in the use of front office equipment. Knowledge of proper telephone etiquette. Ability to work a flexible schedule, including weekends and holidays. Equal Employment Opportunity Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.

Job DescriptionBenefits: • Employee discounts, • Paid time off, • Free uniforms Benefits/Perks • Flexible Schedule, • Great Work Environment, • Competitive Compensation, • Career Advancement OpportunitiesJob Summary We are seeking an experienced Front Desk Supervisor to join our team! As our Front Desk Supervisor, you will be managing a team of Front Desk Associates to ensure every guest receives exceptional service. As a supervisor you will be responsible for training new employees, creating a schedule, and handling basic disciplinary actions. The ideal candidate has a strong background in customer service and leadership and a positive attitude. Responsibilities • Create and implement both short and long-term goals for the company and the front desk staff, • Set a service standard and lead by example, providing exceptional customer service to all guests, • Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them, • Work closely with the rest of the team to provide the highest level of customer service, • Coordinate with staff and the community to create partnerships and host events, • Coordinate with the GM on a daily basis for front desk staff and other areas of the hotelQualifications, • Previous experience managing a team desired, • Previous customer service experience, • Strong communication and interpersonal skills, • Excellent customer service skills, • Attention to detail, • Hotel Front Desk required