165 Best hotel customer service Jobs in New York, NY (June 2025)

We are seeking a responsible, experienced, and customer-focused Cab Driver to join our team. The ideal candidate will safely transport passengers to their destinations while providing excellent service, maintaining a clean vehicle, and following all traffic laws and company policies. Key Responsibilities: Pick up and drop off passengers at designated locations in a timely and safe manner. Use GPS or knowledge of local streets to determine the most efficient routes. Assist passengers with loading and unloading luggage or packages if needed. Maintain vehicle cleanliness and perform basic vehicle inspections. Collect fares, provide change, and maintain accurate records of trips and earnings. Adhere to all traffic laws, safety regulations, and company policies. Provide a courteous and professional experience for all passengers. Qualifications: Valid driver’s license with a clean driving record. Commercial driver’s license (CDL) or taxi permit (as required by local laws). Proven driving experience, preferably as a cab or ride-share driver. Good knowledge of the city and surrounding areas. Excellent communication and customer service skills. Ability to remain calm and professional under pressure. Working Conditions: Flexible hours, including evenings, weekends, and holidays. May involve long hours sitting in a vehicle and navigating through traffic. Preferred Skills: Multilingual abilities are a plus. Familiarity with ride-hailing apps or dispatch systems. Background checks and drug tests are necessary for this job. We deal with airports and hotel guests and provide them with service.

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Overview We are seeking a friendly and customer-oriented individual to join our team as a Host/Cashier in a dynamic restaurant setting. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. Duties - Greet guests with a warm welcome and seat them in a timely manner - Manage reservations and waitlists efficiently using the Resy system - Handle cash transactions accurately and maintain a balanced cash drawer - Assist with take-out orders and ensure accuracy in packaging - Collaborate with servers to ensure smooth flow of service - Maintain cleanliness of the host stand and lobby area - Provide excellent guest relations and address any inquiries or concerns promptly - Requirements - Previous experience in a restaurant, hotel, or hospitality setting preferred - Proficiency with POS systems, specifically Resy & Toast POS, is a plus - Strong customer service skills with the ability to communicate effectively - Ability to multitask in a fast-paced environment - -Ability to Speak and understand mandarin - Willingness to assist team members as needed - Excellent verbal communication skills and a friendly demeanor

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TrueShine Elite Cleaners

We are seeking a dedicated House Cleaner to join our team. If you have a passion for maintaining a clean and organized environment, we want to hear from you. *Responsibilities* - Perform general cleaning tasks such as dusting, sweeping, mopping, and vacuuming - Clean and sanitize bathrooms, kitchens, and living areas - Manage housekeeping duties efficiently and effectively - Provide excellent customer service to clients - Perform carpet cleaning and floor care as needed - Assist with laundry and cooking tasks when required *Requirements* - Previous experience in housekeeping or custodial services is preferred - Knowledge of cleaning techniques and products - Ability to work independently and manage time effectively - Strong attention to detail - Excellent customer service skills - Familiarity with hotel or housekeeping management practices Job Type: Full-time Pay: $25.00 - $30.00 per hour Benefits: Flexible schedule Schedule: Monday to Friday On call Weekends as needed Supplemental Pay: Tips Ability to Commute: New York, NY 10001 (Required) Work Location: In person

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infinity global concierge

We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus

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Tortiamo USA

Outside Sales Representative

2 months ago

$2000 monthly

Full-time

Great Kills, Staten Island

About Us: Tortiamo USA is a premium importer of Italian frozen desserts and Portuguese wines, delivering exceptional products to high-end restaurants, grocery stores, hotels, and institutions across the U.S. We pride ourselves on our quality offerings, and we’re seeking a high-caliber sales professional to help drive our continued growth. Who We’re Looking For: We’re thrilled by your interest in joining our team! This position is suited for a seasoned Sales Representative with at least 5 years of proven sales experience preferably in the food and wine industry or a closely related field. We need a skilled professional with a strong track record of achieving and exceeding sales targets, and a passion for building long-term customer relationships. (Please only apply if you have a valid driver’s license and a personal vehicle for daily use.) Role Overview: As a Sales Representative with a specialization in food and wine, you’ll play a critical role in driving sales and expanding our customer base. Your primary responsibility will be to promote and sell our premium products, build strong client relationships, and help us meet or exceed company sales goals. Key Responsibilities: Develop and execute strategic sales plans to meet or exceed company goals. Identify, engage, and convert new business opportunities within your assigned territory. Build and maintain relationships with existing clients through regular communication and proactive customer service. Deliver persuasive sales presentations and conduct product demonstrations to showcase our offerings. Negotiate contracts and close deals to drive revenue growth and achieve sales targets. Utilize CRM tools, such as Badger, to track sales activities and document customer interactions. Qualifications: Proven sales experience preferably in the food and wine industry or a related field. Proven track record of success in achieving and exceeding sales targets. Strong negotiation and closing skills, with a focus on long-term customer relationships. Ability to work independently as well as collaboratively within a team. Valid driver’s license and reliable personal vehicle for daily use. Why Join Us? This position offers a competitive salary, commission structure, and growth opportunities within a leading company. If you are an experienced, motivated sales professional with a love for food and wine, we encourage you to apply and become part of our journey in bringing premium culinary products to an ever-expanding U.S. market!

Responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees. Recruiting, interviewing and training staff to follow restaurant procedures Maintaining safety and food quality standards Keeping customers happy, getting their feedback on the experience and handling complaints Organizing schedules, keeping track of employees’ hours and recording payroll data Supervising daily shift operations, including front- and back-of-house restaurant operations Controlling operational costs and identifying ways to cut waste Appraising staff performance and disciplining or retraining employees to correct poor performance. Able work at 7am for Hotel Breakfast service.

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