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Job DescriptionDescriptionKickstart Your Career with Purpose – Join WeCare Centers as a Financial Services Coordinator! Are you detail-oriented, organized, and ready to make a real difference in people’s lives? At WeCare Centers near Cedarhurst, NY, we’re looking for a Financial Services Coordinator to join our team — someone who thrives in a collaborative environment and is eager to grow within the long-term care industry. In this key role, you'll be the connection point between our facility and families, attorneys, and care teams — helping to ensure smooth communication and accurate financial processes. You'll manage resident trust accounts, track petty cash, and support our Accounts Receivable operations, all while contributing to a mission-driven organization that values care and compassion. Key ResponsibilitiesLiaison Functions · Serve as the primary point of contact for attorneys, guardians, and financial representatives related to resident billing, guardianships, and legal documentation. · Coordinate and track progress on Medicaid applications, third-party authorizations, and related documentation needs. Resident Financial Accounts · Monitor and reconcile resident trust funds and petty cash accounts in accordance with regulatory and internal policies. · Ensure proper documentation and communication regarding resident financial activity and fund disbursements. Accounts Receivable Support · Assist with AR tracking and aging analysis; follow up on outstanding balances and provide updates to the business office and regional teams. · Support preparation of AR-related reports for internal leadership and audits. Documentation & Compliance · Maintain organized records of legal and financial documentation (e.g., POAs, guardianship papers, court correspondence). · Ensure compliance with federal, state, and facility policies related to resident finances and billing. Cross-Functional Collaboration · Work closely with the facility business office, social services, admissions, and corporate finance teams to ensure accurate and timely financial coordination. · Coordinate with the reimbursement and finance teams on outstanding AR, collections strategies, and payer-related challenges. Skills, Knowledge and ExpertiseRequired: • Familiarity with Accounts Receivable processes and Medicaid/Medicare payer systems, • Strong organizational and communication skills, • Ability to manage sensitive information with discretion, • Proficiency with Microsoft Office Suite and electronic health records (EHR) systemsPreferred:, • Prior experience in a skilled nursing facility or healthcare setting, • Experience working with legal representatives, guardians, or fiduciaries, • Knowledge of Medicaid application and follow-up processes, • Comfort with multi-tasking in a fast-paced environment, • Detail-oriented with a proactive, solution-focused mindset Benefits • Health, Dental, and Vision Insurance, • Voluntary Benefits, • 401(k) with Discretionary Match

Job Description EPIC Physician Billing Analyst Hicksville, NY Must be a US Citizen or Green Card holder • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player. Required Knowledge, Skills, and Abilities: (Companies ATS Questions): 1. Do you have a Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., 2. Do you have Certified in Epic Professional Billing., 3. Do you have 3+ years of experience and expertise in Epic's Professional Billing module, including charge router, work queue configuration, collection agency workflows, statement processing, benefit engine, and estimates., 4. Do you have Experience with system configuration and troubleshooting tools., 5. Do you have Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., 6. Do you have Familiarity with the differences between professional billing and hospital billing., 7. Do you have Knowledge of medical coding systems like CPT and ICD-10., 8. Must be a US Citizen or Green Card holder.

Job Description Job Summary An Epic Physician Billing Analyst is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers such as doctors and therapists. This position requires being onsite five days per week during training. After training, the role transitions to a hybrid schedule with Mondays, Tuesdays, and Fridays onsite in Hicksville or Garden City, NY. Responsibilities • Configure and customize the Epic Professional Billing application to meet business needs and workflows, • Maintain and support the Resolute Professional Billing module, including charges, benefit engines, and collection agency workflows, • Perform ongoing system maintenance, updates, and testing of system changes before migrating to production, • Analyze financial workflows and recommend process improvements to increase efficiency, • Collaborate with IT, finance, and operational stakeholders to align Epic workflows with business needs, • Serve as the primary support contact for Epic Professional Billing end-users, including troubleshooting billing and reimbursement issues, • Provide training, education, and procedural documentation for system users, • Bachelors Degree in Computer Science, Information Technology, Computer Engineering, or a related field, • Current certification in Epic Professional Billing, • Minimum 3 years of hands-on experience with Epic Professional Billing, including charge router, work queue configuration, collection agency workflows, statement processing, benefit engine, and estimates, • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, PowerPoint), • Strong knowledge of healthcare revenue cycle processes, medical billing codes, and insurance procedures, • Familiarity with professional billing vs. hospital billing differences, • Knowledge of CPT and ICD-10 coding systems, • Excellent communication, analytical, and problem-solving skills, • Medical, Dental, and Vision (BCBS), • 401(k) retirement plan, • Flexible Spending Account (FSA), • Tuition reimbursement, • Paid time off, 9 paid holidays, and 12 sick days