Store Manager – Multi-Unit Retail Operations (UPS Store Network)
4 days ago
Garden City
Store Manager – Multi-Unit Retail Operations (UPS Store Network) Long Island & NYC Pay: Competitive, based on experience 11-Location, High-Performing Franchise Network We’re a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You’ll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems. This is a long-term career role with real advancement — not a typical retail job. Why This Opportunity Stands Out You’ll step into an organization with: • A dedicated support structure (Ops Manager + Unit Managers), • Strong training, coaching, and development programs, • Clear operational standards, systems, and KPIs, • Consistent mentorship and real visibility into multi-unit operations, • Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles What You’ll Be Responsible For Leadership & Team Development • Coach, train, and mentor team members to hit performance goals, • Build an accountable, engaged, high-energy culture, • Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns, • Maintain store standards, compliance, and cleanliness, • Drive upselling, engagement, and customer satisfaction, • Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals), • Analyze performance reports and implement improvements, • Control labor, supplies, inventory, and operational costs, • Set daily priorities and maintain strong store execution Who Thrives in This Role You may come from: • Retail management, • Hospitality or service leadership, • Logistics or shipping operations, • Customer service leadership, • Strong communicators, • Naturally great coaches, • Confident decision-makers, • KPI-driven, • Positive, reliable, and customer-focused What We Offer • A structured, supported management environment, • A high-performing, well-resourced network, • Clear career path & opportunities for advancement, • Training, coaching, and ongoing development, • Competitive pay based on experience Ready to Lead With Us? If you’re a strong leader with operational discipline and you want to grow within a multi-unit environment, we’d love to connect. Apply today or message us to learn more.