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Job Description In this Supervisor role you will assist IPRO’s Senior Director and the New York State Department of Health (NYSDOH), Office of Aging and Long-Term Care, Long Term care, with oversight of surveillance and investigation activities related to nursing homes (long term care). These activities are mandated to evaluate facility performance and monitor the quality of care and services provided. Duties include but are not limited to ensuring the quantity and quality of IPRO staff work output with acceptable outcomes; working with IPRO’s designated staff to ensure correct invoicing are submitted for staff; coordinating and assisting in providing preceptor surveillance training to IPRO surveyors; participating as a member of an interdisciplinary survey team and producing written documentation and draft Statements of Deficiencies (SOD); attend meetings and other duties assigned. The position will be located at the NYS DOH lower Manhattan OR Central Islip office. Non-travel days are based at the designated office or telecommuting, if approved. QUALIFICATIONS: • Demonstrate strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy., • Ability to successfully work independently with minimal supervision, as well as in a team environment., • Excellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients., • Ability to translate collected information into a clear, concise, legal, and defensible document., • Excellent investigative and analytical skills., • Strong computer skills with working knowledge of Microsoft office products, and the ability to learn new programs., • If approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have a workspace that provides privacy for all work-related calls, and must be able to secure all work-related items when not in use., • Must have a valid driver’s license & the ability to travel to on-site facilities review assignments. EDUCATION & EXPERIENCE: • NYS Licensed, Registered Nurse, required., • A minimum of two (2) years of experience in performing utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities, OR, three (3) years of clinical or administrative experience, OR A bachelor’s degree in nursing and two (2) years of clinical or administrative experience and two (2) years of supervisory experience., • Surveyor Minimum Qualifications Test (SMQT), required. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The salary range for this position is $109,750.00- $115,996.50. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or military status or any other category protected under applicable law.

Job DescriptionVP, Technical Operations & Support – based in Melville, NY Position Summary The Vice President of Technical Operations & Technical Support is a seasoned leader responsible for the seamless, secure, and reliable support of our mission-critical software applications and employee systems. This leader will drive the strategy and execution of all technical operations (infrastructure and application support, incident management, company and employee systems support) and technical support functions (Customer Support, L2/L3 support teams). The core objective is to ensure optimal system performance and superior customer and employee satisfaction and retention, leveraging data-driven insights and a culture of continuous improvement. Key Responsibilities • Strategic Leadership: Develop and execute a comprehensive technology operations and support strategy that aligns with overall business goals and objectives., • Operational Excellence & Reliability: Oversee the design, planning, implementation, and maintenance of support systems and tools to automate and make effective our tech ops and support processes using tools such as Jira Service Management., • Customer Support & Experience: Define and implement world-class incident management and customer support strategies and service level agreements (SLAs), ensuring high customer satisfaction and retention for our mission-critical applications., • Team Management & Development: Build, mentor, and lead high-performing, globally located level one, level two and incident management support teams, fostering a culture of accountability, responsiveness and technical growth., • Process Improvement: Drive continuous improvement of our products and processes via thorough RCA analyses, implementing best practices and frameworks such as ITIL for IT Service Management (ITSM)., • Operational Excellence: Enforce Service Level Objectives (SLOs) and key Performance Indicators (KPIs) for API’s applications, leading incident management, post-mortems, and proactive measures to ensure 24/7 reliability, effectiveness, and performance, • Cost Optimization: Develop and manage the infrastructure budget, implementing FinOps practices and optimizing AWS resource usage for cost-efficiency., • Demonstrated success in managing high-volume, 24x7 production environments and leading significant cloud migration or modernization initiatives., • Cross Team Collaboration: Partner with application engineering, product, and business leaders to ensure product stability and employee systems meet and exceed business and client needs.Qualifications & Experience, • Education: A Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field is required; a Master's degree (related field or MBA) is highly preferred.Experience:, • Typically 15+ years of progressive experience in IT operations, employee systems administration, and/or technical support, with at least 5 years in a senior leadership/executive role., • Deep experience with employee enablement tools including Microsoft suite of employee enablement products such as 365, Entra, Teams and others., • Proven track record of managing globally distributed technical teams within a SaaS or enterprise software environment., • Extensive experience with cloud computing and infrastructure management.Skills:, • Exceptional leadership, problem-solving, and decision-making abilities., • Strong strategic thinking and project management skills., • Excellent communication skills, with the ability to convey complex technical information to non-technical stakeholders and executive leadership., • Deep understanding of enterprise architecture, system design, and software development lifecycle principles., • Hands-on expertise in AWS services and architecture (e.g., EC2, S3, VPC, RDS, Lambda, IAM, CloudWatch, Route 53)., • Leading infrastructure engineering for mission critical applications requiring high stability, reliability and performance., • Familiarity with ITSM platforms and data analytics tools for performance monitoringTravel: 10% Compensation: The good faith compensation for this position is $180,000 - 200,000 USD, commensurate with experience. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR AVM3svXT1q

Job Description Feldman, Kramer & Monaco, P.C. is currently seeking Customer Service Representatives to join our growing team! Essential Duties and Responsibilities • Handle a significant number of inbound calls, providing phone support., • Document customer transactions according to company procedures in a web-based CRM application., • Perform new client setup and existing maintenance functions., • Anticipate customer needs and deliver stellar customer service., • High School Diploma or Equivalent., • Experience in a professional customer service setting, business-to-business preferred., • Ability to multi-task, prioritize, and manage time effectively, • Microsoft Outlook and Internet/Web Skills, • Listening and rapid comprehension skills; strong written and verbal communication abilities., • Ability to remain calm and professional while dealing with difficult customers and customer situations. Job Posted by ApplicantPro

Job Description About Certified Group At Certified Group, we deliver expert solutions and rigorous testing our customers can trust—on time, every time—so the world can have confidence in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification and audit services, Certified Group brings together trusted brands including Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. We support a wide range of industries, including food & beverage, dietary supplements & NHPs, cosmetics, OTC and personal care products, tobacco, nicotine, cannabis, and hemp. We are united by a shared culture and core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team—including believing in you. The Opportunity We are seeking a Lab Services Supervisor to play a critical leadership role within our laboratory operations. This position is ideal for a hands-on leader who is passionate about training, quality, and developing high-performing teams. In this role, you will oversee and deliver laboratory training, mentor staff, and partner closely with management to ensure operational excellence, regulatory compliance, and a positive, professional work environment. Key Responsibilities • Lead, deliver, and oversee training for new and current laboratory personnel., • Mentor and coach team members, providing ongoing performance feedback and development support., • Evaluate training effectiveness and manage corrective action plans when needed., • Maintain a collaborative, respectful, and safety-focused workplace culture., • Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines., • Conduct internal audits related to training and test performance., • Maintain trainer qualifications and required certifications., • Process samples and perform testing as needed across multiple laboratory areas., • Maintain the ability to perform all functions reporting to the supervisor., • Oversee test results and reporting, including communication of out-of-specification results., • Address client needs in collaboration with the Management Team., • Work closely with Operations and Technical Managers to support lab priorities and schedules. Identify opportunities to improve operational efficiency through effective training., • Stay current with industry trends, scientific literature, and professional development opportunities., • Bachelor’s degree in Life Sciences or a related field required., • Master’s degree in Life Sciences or a related field preferred., • Minimum of two years of analytical laboratory experience and at least one year of experience managing or supervising personnel, or an equivalent combination of education and experience., • Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required., • Strong written, verbal, and interpersonal communication skills., • Excellent organizational and time-management abilities., • Critical thinking and independent problem-solving skills., • Ability to interpret written, verbal, and visual instructions., • Comfortable working in a fast-paced, deadline-driven environment., • Ability to lead and supervisor a team.

Job Description Title: AI Adoption Intern Department: IT Revision Date: 2/12/2026 FLSA Status: Non Exempt Location: Remote Level: S1 Range: $25.00 - $27.00 / hour Company Overview: At Comtech, we design and deliver cutting-edge communications systems that power next-generation 9-1-1 emergency services, satellite and space communications, and cloud-native technologies for commercial and government customers around the world. Our culture of innovation and employee empowerment fuels a relentless passion for customer success. With facilities located in major technology corridors across the United States and globally, Comtech leverages its worldwide footprint, deep technical expertise, and decades of industry leadership to build some of the most advanced communications solutions on the planet—while helping our employees build meaningful, rewarding careers. Before any dream can be achieved, it has to get off the ground. That’s where the Comtech Internship Program comes in. Designed to give you real-world experience, hands-on learning, and exposure to mission-critical technologies, our internship program helps you gain the momentum you need to launch your career. Are you ready for lift-off? Purpose: As our AI Adoption Intern, you’ll work within Comtech’s IT Department, where you’ll gain professional experience working with multiple teams and technologies. You’ll have the unique opportunity to learn about technologies that support a global enterprise, and you may assist with the following duties: Responsibilities: • Identify and document AI use cases by facilitating scenario workshops with business stakeholders; translate workflows into actionable AI opportunities., • Develop playbooks and enablement materials for Microsoft 365 Copilot and Copilot Studio, including best practices and guardrails., • Assist with governance and data readiness by reviewing content locations, permissions, and sensitivity labels to ensure secure AI deployment., • Support responsible AI practices by applying transparency, bias checks, security and human-in-the-loop review to pilot projects., • Assist in the creation of lightweight automation solutions using Power Platform to operationalize approved AI scenarios., • Measure adoption impact by defining KPIs, tracking usage, and maintaining a simple dashboard to report time savings and productivity gains., • Identify opportunities to collaborate across teams (IT, business units, and leadership) to drive change management and communicate AI benefits effectively., • Produce training and communication assets such as one-pagers, prompt libraries, and short videos; host lunch-and-learn sessions via Comtech University., • Manage tasks independently and prioritize multiple pilots while providing timely status updates to managers and stakeholder Requirements: • Computer skills with a strong emphasis on AI and a technical aptitude that include strong data-gathering skills, expertise, interpretation, and reporting., • Ability to communicate effectively, verbally and written., • Commitment to full-time availability (40 hours a week). Education: • Currently enrolled in IT or other relevant degree program. The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location. Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.

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