Director, Digital Accessibility
1 month ago
New Brunswick
Job Posting Title Director, Digital Accessibility Date Tuesday, July 22, 2025 City Princeton State NJ Country United States Working time Full-time Maximus is currently seeking a Director, Digital Accessibility to lead and expand a highly visible client-facing and internal program ensuring our digital products and services are accessible to all users, including people across a broad spectrum of abilities, and in compliance with relevant laws and standards. This role requires a leader with hands-on experience working in an environment where accessibility is imbedded early in the software development lifecycle across design, development, and delivery. You will advise leadership and be a trusted partner to design, engineering, product, procurement, contracts, operations, sales, and other business teams. Your team’s work mix will include both addressing internal enterprise accessibility matters as well as delivering accessibility services both stand-alone and as a part of larger professional services motions that are revenue-generating and client-facing, with the larger balance being professional services in nature. You will build on our existing base and scale our accessibility practice while maintaining a lean team of SMEs, with a framework of repeatable processes, templates, and toolkits to improve the efficiency of end-to-end testing and remediation projects across a global matrixed organization. You will drive organizational change to embed accessibility best practices into all internal development processes. Much of your team’s focus will be on enabling other parts of the organization to perform the vast majority of hands-on work related to accessibility as a part of their existing workflows (e.g., Educating functional testers to assume responsibility for Accessibility testing, Business Analysts building accessibility into their acceptance criteria for user stories, Developers imbedding accessibility into their coding standards and pipeline, etc.). You will own the enablement of portfolio-wide compliance monitoring and reporting to stakeholders at all levels. You will be a hands-on practitioner and team leader balancing primarily matrixed assignments of your staff with some direct management. As an advisor and advocate to the organization and to our clients, you will often facilitate in-person collaboration and engagement. You must live within a commutable distance of Princeton, NJ and regularly work on-site. You will be flexible when traveling to client offices and attending industry events. Essential Duties and Responsibilities: • Lead cross-functional projects using design thinking concepts to elicit requirements and agile delivery methodology to deliver results, • Use advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities, • Build, develop and maintain cloud and on-prem data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions, • Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables, • Design and build technical processes to address business issues, • Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics, • Report on results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams, • Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc., • Develop and implement controls to ensure quality standards, organizational expectations, and regulatory requirements, • Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company, • Monitor performance of team members according to established monitoring standards; conduct performance appraisals, make decisions on personnel actions including hiring, firing and disciplinary actions Strategic Leadership - Lead a comprehensive accessibility strategy aligned with the organization's goals. - Establish short- and long-term program objectives and drive organizational change. - Create a framework of repeatable, scalable processes and templates to increase efficiency. - Advocate for accessibility initiatives at the executive level and across the organization. Team Building and Management - Recruit, train, and lead a team of accessibility specialists, testers, and consultants in alignment with business and client demand-signals. - Manage resource capacity, concurrent assignments, timelines and budget commitments. - Provide ongoing mentorship and professional development opportunities for the team. - Oversee tracking and reporting of accessibility-related task progress across the portfolio. Accessibility Testing and Assessment - Oversee the development and execution of accessibility testing protocols for digital products. - Ensure compliance with relevant accessibility standards (e.g., WCAG, ADA, Section 508). - Provide architectural guidance on: • Semantic HTML structure and ARIA usage (aria-label, aria-hidden, aria-live, etc.), • Keyboard navigation, focus management, and screen reader support. • Bachelor’s degree or equivalent combination of education and experience required. Preferred fields of study in Computer Science, Informatics, or Industrial Engineering., • Ten (10) years in a consulting or digital agency environment required., • Minimum five (5) years of experience in a management position in the field., • Five or more years of experience specifically with more than one of the following: Datalakes, Datawarehouses, Informatica, Other ETL tools, Azure, Power-BI, Tableu, MicroStrategy, Snowflake., • Familiarity with Agile delivery methodology., • Experience working with a distributed team (on/off shore)., • Experience working in a mixed environment of FTEs and Vendors., • Understanding of Vendor Management., • Knowledgeable P&L responsibilities., • Expert program management skills., • Curiosity to learn about new businesses and industries, and ability to quickly grasp and make effective use of industry- and company-specific terminology., • Solid written and verbal communication skills and leadership., • Ability to summarize and convey information to stakeholders and sponsors., • Strong negotiation and objection handling skills., • Ability to influence others both within and outside of immediate team to achieve results. #HotJobs0729LI #HotJobs0729FB #HotJobs0729X #HotJobs0729TH #TrendingJobs #maxcorp #HotJobs0819LI #HotJobs0819FB #HotJobs0819X #HotJobs0819TH #maxDS #HotJobs0826LI #HotJobs0826FB #HotJobs0826X #HotJobs0826TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 160,000.00 Maximum Salary $ 190,000.00