Clerical Support Assoc (CSA)
7 days ago
Queens
Performs receptionist/secretarial duties to expedite and coordinate unit operations. Serves as a liaison between the unit, internal hospital departments and external contacts. Job Responsibility • Receptionist Duties, • Directs patients, physicians, visitors and staff to appropriate areas, • Answers telephones, directs calls, and takes messages., • Admits patients to unit. Labels doors and obtains addressograph plate., • Coordinates room assignments with Patient Registration. Maintains/ changes patient record to reflect reassignment. Notifies appropriate staff when patient's room is ready., • Schedules appointments for patient's tests and procedures. Coordinates transportation, as needed., • Responds to patients on the intercom system and promptly relays information to appropriate staff member., • Runs errands as necessary to lab, pharmacy, CSR, etc., • Serves as a liaison with various hospital departments (i.e Central Service, Dietary, Environmental Services, Staffing Office, etc.)., • Secretarial Duties, • Transcribes physician's orders to appropriate documents., • Enters requests for lab work/diagnostic testing into the computer system, including all requested demographic and clinical information., • Enters significant patient data into the computer information system, i.e., reports, procedures, referral, admission, transfers, discharges, diet orders, etc., • Maintains and updates patient medical record. Ensures admission consents and cytology forms are complete and filed. Prepares medical record to accompany patient on off-unit activity.Completes medical record upon patient discharge and transfers to Medical Records Department., • Maintains various unit records (i.e., census sheets, etc.)., • Collects volume indicators for performance improvement activities and compiles statistics for reporting., • Maintains unit supply inventory. Orders and restocks office supplies and patient care items with respect to the guidelines/par levels for the unit. Job Qualification • High School Diploma or equivalent, required., • American Heart Association (AHA) Heartsaver Course, preferred., • Prior clerical experience, preferred., • Typing 30 wpm and/or data entry skills (80 keystrokes per minute), required., • Knowledge of medical terminology, preferred.