RN Clinical Lead / Nurse Manager (Outpatient) TRUE HEALTH NY
1 month ago
Williston Park
Job DescriptionPosition Summary TRUE HEALTH NY is a growing, multi-site outpatient medical group providing Internal Medicine and OB-GYN services across Queens, Brooklyn, and Long Island. We are seeking an experienced Registered Nurse (RN) to serve as Clinical Lead / Nurse Manager, responsible for overseeing clinical operations, nursing staff, and clinical workflows across our outpatient sites. This is a hands-on leadership role focused on clinical quality, staff performance, patient safety, and provider support—not a hospital bedside role. Key ResponsibilitiesClinical Oversight * Serve as the clinical authority for nursing standards across all sites * Oversee RN/LPN/MA clinical workflows and scope adherence * Manage OB-GYN triage protocols (pregnancy calls, labs, urgent escalations) * Supervise clinical procedures support (injections, EKGs, ultrasounds, labs) * Ensure proper documentation, charting standards, and follow-ups * Act as escalation point for clinical issues before provider involvement Staff Leadership & Training * Supervise and mentor MAs, LPNs, and RNs * Lead onboarding, competency assessments, and retraining * Address performance issues, clinical errors, and workflow gaps * Collaborate with administration on staffing needs and coverage planning * Promote accountability, professionalism, and consistency across sites Operations & Quality * Standardize clinical workflows across all locations * Reduce provider interruptions through better triage and delegation * Ensure compliance with NY State regulations and practice protocols * Support quality improvement initiatives and patient experience goals * Serve as liaison between providers, administration, and clinical staff Collaboration * Work closely with Medical Director, providers (MDs/NPs), and practice leadership * Support new services, procedures, and clinic expansions * Assist with policy rollout and clinical SOP implementation QualificationsRequired * Active Registered Nurse (RN) license – New York State * Minimum 5–10 years clinical experience, preferably outpatient * Strong background in OB-GYN and/or Internal Medicine * Proven leadership or supervisory experience * Excellent communication, organization, and decision-making skills * Comfortable enforcing standards and giving direct feedback Preferred * Prior Nurse Manager / Clinical Lead experience * Multi-site outpatient experience * Familiarity with EMRs (eClinicalWorks or similar) * Experience training MAs/LPNs in outpatient settings Schedule & Location * Full-time, primarily weekday schedule * Travel between Queens, Brooklyn, and Long Island sites as needed * Limited direct patient care; focus on leadership and oversight Compensation & Benefits * Competitive salary (commensurate with experience) * Health, dental, vision insurance * Paid time off and paid holidays * Long-term leadership growth opportunity within a physician-led practice Why Join TRUE HEALTH NY * Physician-led, mission-driven outpatient group * Direct impact on clinical quality and staff culture * Opportunity to build and shape clinical systems * Stable, long-term leadership role with growth potential