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  • Front Desk Receptionist
    Front Desk Receptionist
    7 days ago
    Full-time
    Mineola

    Front Desk Receptionist – Spanish Clinic (Mineola Med) Position Type: Full-Time / Part-Time Location: Mineola, NY Reports To: Office Manager / Clinic Administrator Position Summary The Front Desk Receptionist is the first point of contact for patients at the Spanish Clinic at Mineola Med. This role is responsible for providing excellent customer service, performing administrative duties, and supporting clinical staff. Fluency in both Spanish and English is required to effectively communicate with a diverse patient population. Key Responsibilities Patient Interaction & Customer Service Greet patients warmly and professionally as they arrive. Check patients in and out, ensuring demographic information is accurate and updated. Provide assistance, directions, and general information in both English and Spanish. Answer phone calls, return messages, and schedule appointments. Handle patient inquiries and escalate clinical questions to appropriate staff. Administrative Duties Verify insurance information, eligibility, and documentation. Collect co-pays, outstanding balances, and process payments. Maintain organized patient records (electronic and paper). Prepare daily schedules, appointment lists, and reports. Ensure the front desk area is clean, organized, and welcoming. Coordination & Support Communicate effectively with medical assistants, providers, and office staff. Assist with pre-visit paperwork, consent forms, and referrals. Support workflow to ensure timely patient movement throughout the clinic. Follow HIPAA regulations and maintain patient confidentiality at all times. Required Qualifications Bilingual: Fluent in Spanish and English (spoken and written). High school diploma or equivalent; medical office experience preferred. Strong customer service and communication skills. Basic computer proficiency (EHR systems, scheduling software, email). Ability to multitask in a fast-paced medical environment. Professional, compassionate, and patient-focused demeanor. Preferred Qualifications Experience in a medical or healthcare front desk role. Knowledge of insurance plans (Medicaid, Medicare, commercial). Familiarity with EHR systems such as eClinicalWorks, Epic, or similar. Work Environment Outpatient clinic setting. Frequent interaction with patients and clinical staff. Requires ability to sit, stand, and perform administrative tasks for extended periods. Compensation & Benefits (Customize based on your offering) Competitive hourly wage Health, dental, vision insurance PTO and holidays Opportunities for training and advancement

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  • NURSE - Staff Development Coordinator, Employee Health, Immunization Nurse
    NURSE - Staff Development Coordinator, Employee Health, Immunization Nurse
    27 days ago
    Full-time
    Queens Village, Queens

    REPORTS TO: Director of Nursing and Administrator / Mother Superior Responsible for planning overall orientation and ongoing education and in-service program for the development of skills so as to provide for quality of care. Provides safety/health teaching to Residents. • Responsible to track and maintain the annual PPD and Physicals for all employees and contracted staff. Responsible for maintaining record., • Immunizations, • Must be a graduate of an accredited School of Registered Nursing, licensed to practice in NY, • Must have training or experience in Long Term Care, • Must have leadership, self-reliance, creativity, integrity, initiative, good judgment and dependability. Very good communication and documentation skills preferably public speaking and teaching skills. Must be computer literate and have the ability to teach other the Point Click Care system., • Must possess an ability to work congenially with others, possessing a spirit of cooperation and enthusiasm in order to create an atmosphere conducive to Resident rehabilitation and staff growth., • Must have background experience or knowledge of Federal, State, and local codes and regulations governing long term care facilities as applicable to job objectives., • Must possess good written and verbal communication skills. Must be able to read, write and understand English. This job description is not intended to be all-inclusive. The employee will also perform other reasonable related duties as assigned by the supervisor or other management. Management reserves the right to change job responsibilities, duties and hours as needed. This document is not intended to imply a written or implied contract of employment.

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