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Full job description About Us: L&J Plumbing & Heating Co., Inc. — established in 1954 — is a family-owned and operated full-service plumbing contractor proudly serving Long Island and the 5 Boroughs of New York. Job Brief: We are seeking a responsible and organized Administrative Assistant to perform a variety of administrative and clerical tasks. This position involves supporting our fieldworkers and customers, as well as assisting with daily office operations and general administrative duties. The ideal candidate will be comfortable using tools such as MS Excel, Word, and Outlook. Experience as a Secretary, Receptionist, or Administrative Assistant is preferred but not required. Local candidates are encouraged to apply. Responsibilities: Answer and direct phone calls (heavy call volume) Type and enter service calls Assist with dispatch of fieldworkers Maintain spreadsheets detailing fieldworker locations Organize and schedule service appointments Handle invoicing and data entry Write and distribute emails, correspondence memos, letters, faxes, and forms Maintain contact lists Provide general support to customers Perform other related office duties as needed Location: On-site, Lindenhurst, NY Schedule: Full-time, Monday–Friday Salary: Range-Based on Experience On-Call Requirement (Additional Pay): After proper training, candidates are required to participate in an on-call rotation. On-call shifts are remote Occur one night per week (5:00 PM – 7:30 AM) Include one weekend (Saturday & Sunday) every 4–6 weeks Additional pay is provided On-call responsibilities include: Answering pages as they come in Entering emergency service calls Dispatching and monitoring technicians as needed Application Instructions: Please include a cover sheet answering the following questions: Are you able to be “on-call” one night per week and one weekend every 4–6 weeks (in addition to your regular Mon–Fri hours)? Why are you interested in this job? If you could have any fictional character as a best friend, who would it be? Tell me something that is not on your resume If you read this entire post, please include the word “elephant” on your cover letter. Please answer ALL application questions, there are no wrong answers. Job Type: Full-time Pay: based on experience Benefits: 401(k) Dental insurance Health insurance Paid time off Work Location: In person