Billing Specialist
7 days ago
Hicksville
FOR IMMEDIATE HIRE:
Small boiler service company is looking to employ a part-time biller. Our company specializes in high-efficiency gas heating systems and boiler control work since 1981.
The position is flexible with a weekly range of hours between 15 and 25 per week depending on the season/work load with an opportunity to expand the job description into a full-time position. - Must have QuickBooks, Excel/Word or Google Sheets/Docs working knowledge - Must have 2+ years of Billing/Accounts receivable experience - Must be computer proficient and quick to learn new software - Must have strong written and verbal communication skills The ideal candidate will: 1. Have boiler, HVAC and/or electrical industry experience (2 year+ combined) 2. Be familiar with Pazerware 3. Be willing to work additional hours as needed within a flexible weekly schedule JOB DESCRIPTION:
Accounts Receivable Responsibilities:
· Coordinate and execute invoicing, collections, and AR reporting.
· Ensure accuracy and timeliness of tech reports, following up with missing information, getting clarification on material use, resolutions reached, return visits needed, quotes required.
· Read and translate tech reports into coherent, user-friendly terminology for invoices.
· Ensure accurate and timely processing of invoices and customer payments.
· Manage proposal acceptances, invoice deposits, communicate with staff to have material ordered.
· Reconcile accounts and resolve discrepancies promptly.
· Maintain accurate records of all accounts receivable transactions.
· Communicate effectively with customers to ensure timely payment and address and resolve any billing questions, invoice inaccuracies or adjustments.
· Maintaining collections goals as set by the management team.
· Send unrecoverable accounts to collections as directed.
· Collaborate to improve processes and implement best practices/ periodically review position related policies and procedures and recommend improvements where needed.
· Other accounting duties, as needed.
Front Desk Support Duties:
· Daily: Assist in answering incoming phone calls in a friendly, professional manner. Take messages or handle the call directly as needed.
· Daily: Cover front desk during lunch break.
· Daily: Assist, as needed, to order parts, find orders, contact vendors, get quotes, schedule jobs.
· Cover the primary desk duties for vacations; answer phones, handle scheduling, order material, get material quotes, add new customers, file paperwork, confirm appointments, address customer insurance inquiries and requirements.
Qualifications: - Previous experience in HVAC billing or related administrative roles is preferred. - Proficient in verbal and written communication. - Strong attention to detail and accuracy in numerical calculations and data entry. - Familiarity with HVAC/Plumbing/Electrical terminology. - Proficient in using billing software and computer systems. - Excellent organizational and multitasking skills to handle multiple transactions simultaneously. - Effective communication and interpersonal skills to work collaboratively with team members and customers. - Ability to independently perform work accurately and thoroughly. - High level of integrity and professionalism when handling confidential customer information. - Knowledge of Payzerware is a plus. - Customer Oriented - Ability to take care of the customers' needs while following company procedures.
