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  • Franchise Business Consultant (NJ/NY)
    Franchise Business Consultant (NJ/NY)
    hace 3 horas
    $100000–$115000 anual
    Jornada completa
    Moonachie

    Reports to: Director of Operations With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As a Franchise Business Consultant, you are responsible for maximizing the assigned district's revenue and cash flow growth by efficient use of people, processes and planning. You will be responsible for the execution of an obsessive guest experience that continually exceeds guest expectations. The ideal candidate will provide leadership and vision to their District management staff in our vision to re-establish the neighborhood bakery café as the heart of the community around the world. KNOWLEDGE AND RESPONSIBILITIES • Support strategic planning, implementation and follow up initiatives amongst the team of managers in their market., • Responsible for the primary focus on corporate café operations and all aspects of corporate talent, including talent acquisition, retention and development, where applicable., • Offer guidance and mentorship to other members of the operations team in their respective market - when / where applicable., • Identifies the training needs of cafe managers and works in conjunction with training team to execute applicable training., • Facilitates one-on-one or classroom training as appropriate and needed with franchisee teams., • Creates a mentoring and supportive environment focused on continuous development of teams., • Supports franchisee owners and their GMs to ensure they have processes and procedures to manage performance, like skills evaluations and assessments and performance management, • Also support owners and GMs to ensure they are knowledgeable and aware of the training and development curriculum to ensure their teams have the training necessary to do their jobs to the best of their abilities., • Continually inspects the Region/District's Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level., • Proactively meets or exceeds guest experiences; deals promptly with complaints received and puts action plans into place to address service gaps., • Consistent with the Region/Districts plan, ensures cafe managers have specific, focused and well-executed sales and marketing plans. Evaluates cafe financial progress and performance and helps to develop action plans accordingly., • Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation., • Ensures that policies and procedures are in compliance with organization's policies and with all local and state regulations., • Utilizes preventive maintenance programs to maintain cafe facilities., • Ability to work varying shifts, weekends and holidays, as well as extended workdays to support business needs., • Other duties may be assigned. WHAT YOU NEED TO HAVE • Bachelor's degree and 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue are required., • At least 3 to 5 years of progressive management experience managing teams., • Relevant experience or equivalent combination of education and experience is also acceptable., • Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred., • Strong Inventory Planning and Management skills required., • P&L capability and sales/marketing skills and abilities., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Sales Associate
    Sales Associate
    hace 25 días
    Jornada parcial
    Manhattan, New York

    About Pilates Addiction The New Gold Standard in Pilates is Here. At Pilates Addiction Upper West Side, we’re redefining what’s possible through movement. Our studios deliver results-driven, biomechanically grounded workouts powered by patented reformers found nowhere else and guided by expert Educators who inspire transformation in every session. We believe movement changes everything. When done with precision, intention, and community, it becomes a way of life. Now we’re looking for a driven Sales Associate to work with passion, grow our member base, and cultivate a studio environment that feels as empowering as it is elite. Position Overview As a Sales Associate at Pilates Addiction, you will play a key role in driving sales and supporting our studio operations. This position is ideal for someone with a passion for health and fitness, who enjoys building relationships with clients and helping them discover the benefits of Pilates. You will be the first point of contact for prospective clients, guiding them through our class offerings, memberships, and retail products. Key Responsibilities Client Engagement: Welcome potential and existing clients to the studio, answering inquiries about Pilates Addiction classes, membership packages, and retail products Sales & Membership Growth: Drive membership sales and upsell class packages, private sessions, and retail items. Meet and exceed sales targets while maintaining a high level of customer satisfaction. Lead the studio’s membership expansion through strategic outreach, in-studio tours, and community engagement. Make 50+ outbound calls daily to warm leads, trial guests, and former members to convert interest into commitment. Master the art of consultative selling, building value, trust, and meaningful connections with every prospect.○ Conduct studio tours, provide in-depth explanations of the Pilates Addiction method, and match clients with the right services based on their goals and needs. Customer Relationship Management: Foster a studio culture rooted in excellence, inclusivity, and transformation. Build genuine relationships with members: celebrating milestones, recognizing wins, and elevating the member experience. Develop and execute retention strategies, referral programs, and member appreciation events.Build lasting relationships with clients, ensuring they feel valued and supported throughout their fitness journey Client Onboarding: Facilitate the onboarding process for new clients, including class sign-ups, membership registration, and ensuring a smooth start to their Pilates Addiction experience. Administrative Support: Assist with studio operations, including scheduling, answering calls, managing email inquiries, and processing sales transactions through our POS system. Promotion of Events and Offers: Actively promote studio events, workshops, special offers, and retail products to enhance the client experience and boost sales. Other projects and responsibilities may be added at the owner’s discretion, including administrative dutiesQualifications Experience: 1-2 years of sales experience, preferably in a fitness or wellness environment. Customer Service: Strong interpersonal and communication skills with a customer-first mindset. Fitness Passion: A genuine interest in Pilates and fitness, and the ability to educate others on the benefits of Pilates. Sales Skills: Ability to meet sales targets and overcome objections while maintaining a consultative, solution-based approach. Tech Savvy: Comfortable using studio management software, point-of-sale systems, and other digital tools. Team Player: Ability to work collaboratively with the studio team, contributing to a positive and supportive environment.Physical Requirements Ability to stand, walk, and interact with clients for extended periods. Comfortable with light physical activity related to assisting clients and setting up equipment when necessary.

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  • Cake Decorator
    Cake Decorator
    hace 2 días
    $17–$18.5 por hora
    Jornada parcial
    Manhattan, New York

    Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR Our Cake Team Members are true masters of their crafts. The quality and beauty of their creations are second to none. That level of quality and commitment to excellence is found in everyone who works with us. This candidate will be responsible for ensuring the confectionary execution of all cakes, pastries and desserts. Our ideal Cake Team Member will have a passion for decorating and producing cakes in order to bring a smile and satisfaction to our guests! KNOWLEDGE AND RESPONSIBILITIES • Responsible for scaling, decorating and producing of all Desserts, Pastries and Cakes, • General knowledge of production methods and organization of Confectionary production, • Learn new products and skills and has ability to demonstrate proper techniques to new cakers, • Sanitization procedures, maintaining overall cleanliness of work station, • Must be able to manage time and skills with strong organization, • Knowledge of all recipes and procedures of all production, • Ensure cake display is presentable for internal and external customers, • Make creams and sauces for cakes and pastries, • Receive, stock, and store food in designated containers and storage areas in an organized manner, • Inform supervisor when equipment is not working properly and manage when food supplies are getting low, • Perform other related duties as assigned WHAT YOU NEED TO HAVE • Knowledge on food producing process, sanitization, quality program, • Knowledge on food producing technique, food microbiology, and food sanitary safety practice/procedure, • Ability to work weekends and holidays., • Food safety, food labeling, nutrition related knowledge (include FDA), • Confectionery/Foods major recommended, • Food Handler's Certificate, preferred, • Effective communication skills and ability to work in a team environment, • Ability to multi-task, • Multiple priority management abilities, • Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Flexible work schedule, • Competitive compensation, • Discounted meals during your shift, • Free Cake for your Birthday, • Medical, Dental and Vision Benefits for full time employees

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  • Cafe Development & Construction Project Manager (NJ/NY)
    Cafe Development & Construction Project Manager (NJ/NY)
    hace 4 días
    $100000–$115000 anual
    Jornada completa
    Moonachie

    Report to: Director of Construction With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The role manages all facets of Paris Baguette development projects, including initially coordination purchases, construction activities, coordinates internal teams and external partners, and works closely with franchisees to ensure projects stay on track, within budget, and aligned with Paris Baguette standards and the Café Development Roadmap. This position connects Development, Operations, Marketing, Training and other support center departments to Franchise teams to ensure clear communication, accountability, and timely execution. The ideal candidate will have strong construction and project management experience, business acumen, franchisee relationship skills, and an understanding of café or retail operations. KNOWLEDGE AND RESPONSIBILITIES Project Development & Construction • Manage all facets of the development process for new, relocated, and remodel café projects, from initial test-fit and design development through permitting, construction, final completion, and opening., • Consult and guide construction activities to ensure projects are delivered in accordance with Paris Baguette design standards, specifications, approved scope, budget, and timeline., • Manage Paris Baguette preferred general contractors, millwork vendors, sign vendors, and other project partners, including the development of new vendor relationships as needed., • Develop and manage project scopes of work, budgets, cost estimates, delivery requirements, project schedules, and risk mitigation plans., • Review project progress regularly and identify potential delays, cost issues, construction risks, or other obstacles that may impact the opening., • Develop and implement action plans to address project delays and ensure timely completion., • Provide recommendations for prototype, design, construction, and development process improvements., • Provide construction and design guidance to franchisees and internal teams to ensure new cafés and redevelopments meet Paris Baguette standards., • Ensure all construction-related requirements are coordinated with franchisee markets and internal stakeholders., • Maintain strong communication with architects, contractors, vendors, franchisees, Operations, Development, and Support Center teams throughout the project lifecycle. New Café Opening & Franchisee Management • Establish and maintain credible, collaborative relationships with franchise owners and General Managers throughout the development and opening process., • Serve as a primary point of contact for assigned franchisees during new café openings and transfers, providing guidance and ensuring expectations are clearly communicated., • Lead franchisees through the café development and opening process, including applicable onboarding and orientation programs., • Coordinate the transition from construction completion to operational readiness and grand opening., • Ensure each café is set up and ready to operate in accordance with Paris Baguette standards, including merchandising, station setup, wall items, signage, and other opening requirements., • Support franchisees in identifying and resolving questions, concerns, and issues that may impact the development or opening of the café., • Provide support and direction to Teams assigned to new café openings., • Establish a post-opening support plan and coordinate follow-up to help ensure continued café success. Cross-Functional Opening Coordination • Coordinate with Marketing, Supply Chain, Purchasing, Training & Development, HR, Finance & Accounting, Information Technology, Real Estate, Legal, Field Operations, and other departments to ensure opening requirements are met., • Hold internal and external stakeholders accountable for assigned deliverables, follow-up, and ownership., • Maintain visibility into the complete opening timeline and identify interdependencies between construction, operational readiness, staffing, training, technology, supply chain, marketing, and other opening activities., • Support franchisees with vendor account setup, opening orders, smallwares, food, paper, office supplies, and other opening requirements as appropriate., • Support franchisees with manpower planning, staffing, scheduling, and operational readiness in partnership with the appropriate internal teams., • Coordinate with Marketing to support soft-opening and grand-opening plans., • Train and support franchisees on applicable systems and processes, including FranConnect and the Café Development Roadmap. Budget, Timeline & Risk Management • Track project and opening milestones against approved timelines and objectives., • Provide regular status updates regarding project progress, budget, risks, outstanding decisions, and potential delays., • Identify opportunities to improve project delivery, reduce unnecessary costs, and increase efficiency., • Escalate significant project, construction, budget, or opening risks to Development Leadership in a timely manner., • Ensure projects progress in accordance with approved business policies, programs, specifications, procedures, and development standards. Brand & Process Excellence • Ensure all new cafés, transfers, and applicable remodels reflect Paris Baguette design, brand, operational, and construction standards., • Stay current with relevant bakery, café, retail, franchise, construction, and development practices., • Provide feedback and recommendations regarding café development, construction, opening, and franchisee processes., • Identify opportunities to improve the Café Development Roadmap and overall new café opening experience., • Help identify, cascade, and implement global programs and regional development initiatives., • Serve as a Brand Ambassador with a strong understanding of and commitment to Paris Baguette's Mission, Vision, Brand Values, and Culture., • Perform other duties as assigned. WHAT YOU NEED TO HAVE • Bachelor's degree in Architecture, Construction, Business, Hospitality, Operations, or a related field preferred., • At least 5 years of progressive experience in construction project management, café/restaurant development, retail development, operations, or a related field., • Experience managing commercial construction and/or architectural projects in QSR, restaurant, retail, hospitality, or similarly fast-paced environments., • Experience managing multiple projects simultaneously across a geographically dispersed portfolio., • Experience with franchise development and/or supporting franchisees preferred., • Experience with high-volume, multi-unit café or restaurant openings strongly preferred., • Bakery/café construction and/or operational experience preferred., • Strong understanding of project budgets, construction schedules, permitting, design, vendors, and project risk management., • Strong business acumen, including an understanding of operations, production, P&L considerations, and the factors that contribute to successful café openings., • Exceptional organizational and communication skills with the ability to balance competing priorities and deliver results in a fast-paced, ever-changing, entrepreneurial environment., • Ability to establish credibility and effectively communicate with franchise owners, General Managers, contractors, architects, vendors, and internal leadership., • Strong project management skills with demonstrated ability to hold stakeholders accountable for deadlines and deliverables., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to current Corporate and Franchise locations, as well as proposed openings as needed. SWEET BENEFITS • Competitive compensation, • Medical, Dental, Vision benefits, • 401(k) Retirement Plan, • Paid time off and paid Holidays, • High-Performance Culture, • Free Cake for your Birthday!

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  • Cashier/Barista
    Cashier/Barista
    hace 5 días
    $17–$17.5 por hora
    Jornada parcial
    Manhattan, New York

    Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR Our Retailers are brand ambassadors who genuinely love our food, love our brand and are customer obsessed! They pay attention to our guests, to their role, to detail and to our product quality. They are happy to see you and happier to serve you! Our Retailers bring a smile to your face because we believe the world needs more moments of joy. KNOWLEDGE AND RESPONSIBILITIES • Providing excellent customer service to all customers that come into the establishment or call for orders following Paris Baguette's high standard of excellence, • Check quality of all the products for displays and organize rotation of displays for all pastries and desserts, • Make beverages on the basis and demand during operating business hours and prepare coffee, • Always keep all areas of the store clean while operating during business hours, • Refill and organize all pasties and beverages on display, • Work with a high sense of urgency, honesty, integrity, and as efficiently as possible., • Assisting guests with any inquiries and educating guests on menu items and any special promotions, • Operate POS system (Toast) and perform tasks such as cash handling and credit card processing with attention to accuracy, • Openness to learn about our quality products, specialty menu items, and coffee, • Pay attention to guests and greet guests by making eye contact, smiling and spreading joy!, • Understanding the guest is the center of it all, • Answering questions and assisting guests with order decisions and processes, • Knowing how to suggestively sell to enhance the guest experience and increasing sales, • Always happy to help! Our retailers want our guests and their fellow team members to feel comfortable and welcome coming to us for assistance. Smiling, spreading joy and being positive with every interaction are non-negotiables, • Working specific stations, as needed: * Barista – As a part of our mission, the barista is crucial role in creating expertly crafted brewed goods for our guests, of the highest quality, delivering joy to everyone!, • POS – Directly interacting with our guests, creating a warm and welcoming bakery café experience, delivering joy to everyone. Additional focal points of this station are packaging pastries to standard, suggesting made to order beverages, and inviting guests to return., • Greeter – Where applicable, the greeter is responsible for offering a warm welcome to our guests and directing them to the appropriate area., • Merchandiser – The merchandiser is a master at work, reinforcing the delectable charm of the bakery display. The merchandiser continually focuses on re-stocking product in all areas of the café, ensuring the displays are aesthetically pleasing and bountiful!, • Pick-Up Specialist – The specialist focuses on spreading joy to our guests by ensuring all pickup and delivery orders are prepared, packaged, and fulfilled in a timely manner. This individual assists with fulfilling our mission by delivering joy to everyone! WHAT YOU NEED TO HAVE • Minimum of 1-2 years of Retail, Customer Service and food handling experience, preferred., • Minimum High School Diploma/GED or Some College, preferred., • Ability to work weekends and holidays., • Positive and passionate attitude!, • High sense of integrity and ownership., • Basic math skills (add, subtract, multiply, divide)., • Able to lift up to 25 lbs., • Time management, ability to prioritize and follow direction., • Adherence to food safety guidelines., • Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions., • Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us., • High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Flexible work schedule, • Competitive compensation, • Eligible for tips upon completion of training!, • Discounted meals during your shift, • Free Cake for your Birthday, • Medical, Dental and Vision Benefits for full time employee

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