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Job Description Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Handle all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to members accounts., • Assist in maintaining the neatness and cleanliness of the club., • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities., • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule., • Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.Qualifications/Requirements, • Customer service background preferred., • Must be 18 years of age or older., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occasionally lift up to 50 lbs., • Will encounter toxic chemicals during shift., • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters,but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Day, evening, or overnight shifts., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance Bi-lingual a must! Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my agency, • Hiring Bonus in the range of $500 - $1000Requirements, • Applicant must speak Spanish, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to effectively relate to a customer, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionSalary: 17.00 Job Purpose Are you looking for a seasonal position where you can apply your outgoing personality and multi-tasking skills to help create awesome experiences for our guests?WildPlay Jones Beach seeks enthusiastic, fun-loving people to run our guest services area including guest check in, waivers and wristbands for guests. Get paid to play down at Jones Beach with us! What's Cool About This Job? • $17-$19 an hour depending on job, • Free zip lining!?, • Free parking at Jones Beach, • Full and part-time hours are available and can change depending on your needs, • Fantastic opportunities for career progression, many of our Supervisors and Managers were guides!, • Incredible team- guides at WildPlay build lifelong friendships, • Great staff parties, • Did we mention free zip lining?!, • Extensive training potential, learn the "ropes", • Helping people conquer their fears and enjoy the beach in a completely new way The Guest Services Agent delivers exceptional service by anticipating guest needs and enthusiastically seeking to ensure each visitor has a memorable experience. In a friendly, confident and knowledgeable way, the Guest Services Agent welcomes guests, takes reservations, checks guests in to Elements (park activities), and guides people efficiently through their arrival and departure at a WildPlay Park. The Guest Services Agent helps guests with decision-making and conducts smooth front-desk transactions for Element and retail sales and services, all while ensuring a professional and welcoming experience. The Guest Services Agent understands and adheres to the risk management standards and protocols that are essential to the park operation and ensuring that everyone in the park has a great day. To excel as a Guest Services Agent, you thrive on making people feel welcome and use excellent communication skills to ensure guests have what they need for enjoying their adventure. With a naturally friendly, positive and energetic demeanor, you are proactive in accomplishing general tasks that contribute to a productive work environment and effective park operation; working cohesively with team members in delivering an exceptional guest experience. Principal Accountabilities • Provide an exceptional WildPlay experience to all guests and visitors in the park through proactive engagement, curiosity, recognizing opportunities to increase guests enjoyment of the park and actively delivering or exceeding guest expectations, • Provide accurate information regarding park elements, products, pricing and park facilities, • Manage guest bookings including check-in, payment, waiver management, wristbands, answering questions and setting the guests expectations for their adventure, • Administer reservations and assist with group bookings when requested, • Identify guest escalations, deliver solutions and ensure concerns beyond your roles authority is brought to the Guest Services Team Lead in a timely and professional manner, • Ensure smooth guest flow at Guest Services and within the park working cooperatively with the Guest Services Team Lead and Element (Activity) Team Lead, • Enhance the guest experience by identifying and promoting opportunities for guests to expand their adventure and lock it into their everyday life. This may include additional activates, images and stories shared on social media, purchase of retail items or enthusiasm for a repeat visit, • Perform end-of-shift duties including cash-outs, sales reconciliations, and other administrative tasks as required, • May be asked to perform occasional inventory counts, retail re-stocking, grounds maintenance and general facilities clean-up, • Execute additional tasks to meet guest services and park related objectives and operations, • Troubleshoot basic IT issues Work Schedule Part-time or full-time seasonal work with a flexible schedule that varies based on the needs of the business. Evening, weekend, and statutory holiday availability will likely be required. Knowledge/Experience/Skills/Attributes Knowledge • Proven experience in delivering excellent customer service or client care, • Experience in roles requiring quick-thinking and fast-acting frontline service, • Experience working in a high performing, and at times fast-paced environment Skills • Can discover the needs of the guest using open-ended questions and observation, • Can think on your feet, • High level of numeracy, • Excellent communication skills including verbal and non-verbal abilities, • Use of PC computers and various electronic products (iPads, POS terminals etc.), • Working knowledge of Microsoft Office suite products (Word, Excel, Outlook, etc.), • Working knowledge of applications use on various devices (desktop and mobile), • Working knowledge on internet browsers (ex. Chrome, IE, Safari, etc.) and search engines, • Attention to detail Attributes and Behaviours • Develops and maintains positive working relationships with others; ability to work as a team player, • Shares ideas and information that benefits the innovation or improvement of the product/Element offerings and guest experience flow, • Assists team members unprompted, • Takes pride in consistently achieving high standards of work, • Has credibility with peers and managers; openness and a positive attitude to feedback, • Self motivated driven to achieve results; ability to act independently, • High customer service ethic is passionate about meeting customer expectations and improving service levels This role is a front-line, entry level position at the park level. The role is a critical contributor to the overall guest experience and brand awareness through word-of-mouth and social media. As well, this role has a direct impact on park sales and upgrade rates, influencing seasonal revenue gains for the park.

Job DescriptionOverview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth. A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average. Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence. Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our location: 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor - walking distance from the train station and town. Job Description • Primary point-of-contact that supports residential services from beginning to end., • Provide operations support for all residential services, • Work closely with Residential Regional Manager on daily requests and/or issues that may arise., • Schedule or reschedule all customer appointments, • Monitor daily/weekly schedule to ensure all crews are scheduled appropriately, • Close out daily work orders and employee time sheets, • Process client invoices daily, • Monitor crews time off and schedule floaters appropriately, • Coordinates estimates and provides pricing to clients., • Assist in resolving customers service or billing issues., • Maintain a record of customer interactions, transactions, complaints, inquiries, comments, and actions taken., • Refer unresolved customer grievances to Residential Regional Manager for further investigation., • Identify and recommend improvements in processes or service methods and procedures to streamline processes., • In-office position, Monday through Friday 8am-5pm (some flexibility when needed), • 3-5 years professional office experience, • 2 year degree required, 4 year degree a plus, • Bi-lingual (English-Spanish), is a must., • Strong Customer Service, detail-oriented and strong communication skills (email, phone)., • Results-oriented: the ability to resolve challenges and emergencies at a moment's notice., • Multi task-oriented: The ability to handle multiple projects at a time., • Customer-focused with a can-do approach to problem-solving., • Basic knowledge of computer applications and software applications (Intermediate ability in Microsoft 365 (Word, Excel, Outlook)

Job Description Job Summary The Assistant Manager will be responsible for assisting the General Manager in the oversight of gym operations to ensure an exceptional Judgment Free member experience as well as a financially successful club. The Assistant Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. Essential Duties and Responsibilities • Recruit, hire, train and develop a high performing team consisting of Member Service Representatives, Trainers and Custodians., • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure team members follow superior customer service guidelines., • Team Management, • Schedule team members and ensure all shifts are covered., • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PFs values and goals., • Resolve team member issues or concerns., • Discuss team member disciplinary measures with General Manager/Area Manager, • Involved in all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate all member requests, issues and questions., • Ensure prompt opening/closing of gym., • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily., • Ensure safety of employees, members and club property., • Determine and communicate equipment repair in a timely manner., • Manage marketing efforts by ensuring the team is aware and trained on all marketing promotions., • Authorize expenditures and refunds. Make daily bank deposits., • Prepare HR related forms and send to Corporate Human Resources Team., • Track statistics and reports (weekly, monthly, annually)., • Backup support for any team member who is absent.Qualifications/Requirements, • Customer service background preferred., • Must be 18 years of age or older., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Ability to work 3rd shift (overnights)., • Must be able to occasionally lift up to 50 lbs., • Will encounter toxic chemicals during shift., • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job DescriptionAbout Us: Jetsetter Kids Club is an exciting, dynamic space where children can play, learn, and grow! We pride ourselves on providing a safe, welcoming environment for families, and were looking for a passionate, experienced Manager to join our team. Job Description: We are seeking a Manager who is passionate about working in the childrens industry and thrives in a fast-paced, customer-facing role. You will be the go-to person for parents, staff, and visitors, ensuring smooth day-to-day operations, enforcing rules and regulations, and maintaining a positive, calm atmosphere for all. Key Responsibilities: • Oversee daily operations of the play space and birthday parties, • Provide excellent customer service and engage with parents and guests in a friendly, professional manner, • Enforce rules and regulations while maintaining a positive, supportive atmosphere, • Handle customer concerns or issues with patience, calmness, and efficiency, • Previous experience in the childrens industry or a customer-facing role (preferably in a daycare, play space, or similar environment), • Exceptional communication skills and the ability to handle challenging situations calmly, • Ability to enforce rules while maintaining a friendly, approachable demeanor, • Strong problem-solving skills and a positive attitude, • Must be able to work weekends Why Jetsetter Kids Club? • Fun and engaging work environment, • Opportunity to make a real impact in the lives of children and families, • Competitive pay based on experience and qualifications, • A supportive, collaborative team If you have a passion for childrens play, excellent customer service, think outside the box and the ability to stay cool under pressure, wed love to hear from you!

Job Description We are seeking an Assistant Produce Manager to join our team! You will be responsible for: • Managing department inventory, • In stock position, • Pricing integrity, • Merchandising, • Labor Management experience: • 5+ years of produce experience in a high-volume operation, • Good working knowledge of food quality, • Strong Customer Service skills and ability to interact with other team members, • Organization and time management skills and ability to prioritize request and department activities, • Meet physical demands required for the position, • Effective communication skills and ability to read, write and comprehend English., • Availability to work weekends, holidays and other prime times of the business

Job Description We are seeking a responsible and experienced Kitchen Utility Worker/Dishwasher to assist the busy kitchen team of a luxury assisted living community with various job-related tasks and other support activities as they arise. The position involves sweeping, mopping and the cleaning of equipment, such as mixers, slicers, peelers, fryers, blenders and counters. The right candidate will take great care and pride in their work and consider this entry position as a potential stepping stone toward building a career in food services. Additional job responsibilities include: • Cleaning, prepping and washing dishware, silverware, glassware, pots and pans, • Ensuring all chemical dispensers are working and cleaning supplies are adequate, being careful to use all safety equipment to meet OSHA standards, • Sweeping and mopping floors as directed, • Emptying and cleaning garbage from kitchen to dumpster, • Assisting with heavy lifting, • Daily cleaning of steam kettle, grill, range tops, brazier, stainless steel surfaces, dish racks, dish storage areas, dishwasher and dishwashing area, • Monthly cleaning of all kitchen surfaces, including walls, ceilings, stairs, tables, table legs and appliances The ideal candidate will have experience in a busy kitchen or food preparation area and come with: • Experience working in a restaurant, catering facility, hospital, hospitality, healthcare or similar food services related industry as a plus, • Must be able to operate in a fast-paced environment, • Must have physical ability for strenuous cleaning and lifting, • Ability to understand the English language and follow instructions with minimal supervision, • Proven ability to follow all rules, regulations, policies and sanitary standards established by management

Job DescriptionDescription of the role: South Shore Kia, a reputable automotive dealership in Copiague, New York, is seeking an experienced Automotive Biller to join our team. As an Automotive Biller, you will play a vital role in ensuring the accurate and efficient processing of automotive sales and service paperwork. The successful candidate will have a strong attention to detail, excellent organizational skills, and a solid understanding of automotive dealership operations. Responsibilities: • Process automotive sales and service paperwork with a high level of accuracy and efficiency, • Prepare and submit documentation for vehicle registrations, title transfers, and insurance claims, • Verify and reconcile deals, ensuring all necessary documents are complete and accurate, • Communicate with customers, vendors, and internal staff to resolve any billing-related issues or discrepancies, • Maintain organized records and files for all vehicle transactionsRequirements:, • Prior experience as an Automotive Biller or similar role within an automotive dealership is perferred, • Strong knowledge of automotive sales and service paperwork, • Proficiency in relevant software applications, such as dealership management systems, • Excellent attention to detail and organizational skills, • Ability to work independently and meet deadlines in a fast-paced environment, • Excellent communication and interpersonal skillsAvailable Benefits:, • Competitive compensation package ranging from $40,000 to $55,000 per year, • Health, dental, and vision insurance, • 401(k) retirement plan with company match, • Paid time off and holidays

Job DescriptionOverview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth. A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average. Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence. Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our location: 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor - walking distance from the train station and town. Job Description • Primary point-of-contact that supports selected clients from beginning to end., • Work closely with Field Managers daily on requests and/or issues that may arise., • Provide operations support to all departments within the organization., • Schedule project crews for services, training, and deliveries., • Coordinates estimates and provides pricing to clients., • Creating and closing work orders for Regional spreadsheets and Project Crew schedules., • Resolve customers' service or billing complaints., • Provides daily customer calls and follow-ups on any complaints., • Maintain a record of customer interactions, transactions, complaints, inquiries, comments, and actions taken., • Process supply orders, enter and close supply orders into the system, and manage the distribution of supplies to assigned clients., • Update corresponding client systems to ensure tracking and billing of all services performed., • Refer unresolved customer grievances to designated departments for further investigation., • Complete contract forms, prepare change of address records, or issue service discontinuance orders., • Identify and recommend improvements in processes or service methods and procedures to streamline processes., • Manage project budgets; review and correct any variances weekly., • Collect, update, and provide required reports to corresponding Clients., • Provide reporting to assigned Account Manager and Management., • 2 year degree required, 4 year degree a plus, • Bi-lingual (English-Spanish), is a must., • Detail-oriented and strong communication skills (email, phone)., • Results-oriented: the ability to resolve challenges and emergencies at a moment's notice., • Multi task-oriented: The ability to handle multiple projects at a time., • Customer-focused with a can-do approach to problem-solving.

Job Description First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. Manages all location maintenance operations and provides shop staff oversight. Directly supervises shop staff. Provides maintenance operational visibility to the Location Manager. Assumes primary responsibility for managing efficient maintenance performance of the location. Ensures safe working condition of fleet.$100,000/yr • Job DescriptionMajor Responsibilities, • Schedules and administers fleet maintenance, assists in troubleshooting problems with equipment. Communicates availability of vehicles for service with dispatch and other operations personnel., • *In relation to subordinates, is responsible for hiring; firing; approving salary increases or decreases; training and employee development; planning and directing the work; disciplining; handling employee complaints or grievances; and handling performance reviews. While the Mgr Maintenance is required to make personnel-related recommendations, some actions require further approval., • Works closely with the location manager and region maintenance management providing status of maintenance and budget requirements. May review financial and budget variances, review repair orders or code and approve account payable documents., • Ensures compliance on a day-to-day basis with State, Federal and Company requirements. Ensures a safe environment exists and that all maintenance and related activities are in conformance with company policies and regulatory requirements., • Reviews repair orders. May order fuel for vehicles, order parts, and subcontract repair work., • Initiates and implements projects that improve efficiency and/or reduces operating costs., • Ensures that maintenance technicians are trained on current operating procedures, are properly equipped, and motivated so that the maintenance program can be accomplished in a safe, timely and cost effective manner., • Supervises bus fueling. May arrange services for building and ground keeping., • Completes special projects as assigned. Required to perform hands-on work activities. Minimum Education or Certifications Required • High school diploma or equivalent, • Technical training preferred, • Possess CDL Operator's license with required endorsements Minimum Experience or Skills Required • 5+ years of hands-on mechanical supervisory experience, • May require lifting of 20 to 50 lbs, • Good written and oral communication skills, • Computer skills, • Industry experience repairing and maintaining diesel engines and school bus equipment is preferred Physical Requirements and Working Conditions • Maintenance Shop All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .

Job DescriptionJob Description About the Role As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By bringing everyone together, you’ll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You’ll be aware of your store’s strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit • You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines, • Representing yourself and the H&M brand positively during customer interactions, • Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them, • Establish & analyze sales and budget goals, creating plans to optimize results, • Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers, • Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives, • Manage your department in a cost-efficient way, • Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges, • Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc, • Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Team & Development • Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store, • Complete performance evaluations and succession planning to support business & team needs, • Retain and share your knowledge and skills with your team, • Collaboration, planning & teamwork with in-store Visual Merchandiser team, • Give & receive feedback with your colleagues to learn, develop & support each other, • Responsible for the teams planning & scheduling, • Regular communication to store colleagues to inform, motivate and inspire – daily, weekly meetings, etc, • Ensure all procedures, routines, and legal requirements in all areas of the store are followed, • Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution • Secure a clean and tidy sales floor and back of house including stockroom areas, • Ensure high fashion quality, visual and commercial product presentation, with good garment care, • Secure good stock levels and provide input on allocation to Area team, • Ensure the full garment cycle – from delivery to garment presentation – and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided, • Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc), • Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store, • Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc), • Responsible for opening & closing of store dailyQualifications Who You Are • To be a successful and effective Department Manager, you’ll be a strong leader who enjoys taking responsibility for others., • You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics., • You are achievement-oriented, motivated by performance and competition to be truly customer centric. Why You’ll Love Working at H&M • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability, • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years, • You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues, • We are an inclusive company where you’re encouraged to be yourself at work, • You will have access to a large global talent community, where career growth and aspirations have no limits, • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community, • You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is xx-xx hourly** EEOC Code: SLS Pay Status: Non-Exempt, Hourly *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion. **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at , and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.