Trabajos process technician en Elizabeth, New Jersey - Page 2Crear alertas

Job Description Summary Bud's Goods of New Jersey is seeking a Packaging Technician to join our award-winning team. The primary role of this individual is to package and label dried flower as well as fill and package pre-rolls in accordance with pre-determined quotas and work orders. This role will also portion and package concentrates and oils per scheduled work orders. The Packaging Technician will be working with sophisticated packaging equipment and large volumes of packaged units. This will include set-up, operation, changeover, breakdown, and sanitation details of the equipment. The Packaging Technician reports to the Packaging Manager. This role can be full-time or part-time in the Linden, New Jersey. There will be shifts starting as early as 7:00am, and shifts ending as late as 8:00pm. The facility is open Monday through Friday. The individual for this role enjoys consistency. This role works with a team to align and accomplish daily packaging work orders. Safety is a priority for our team. The packaging labs have air filtration and personal protective equipment is provided. The facility will have an appointed safety committee and a quality assurance manager. Job Duties • Perform packaging duties for the work orders assigned to the packaging lab, • Coordinate batch inventory and packaging materials on your work order with the Packaging Manager, • Operate high tech equipment which sorts and packages dried cannabis flower into pouches and jars, • Operate equipment to produce, package and label pre-rolls and other style joints, • Operate equipment to package oils and concentrates, • Operate equipment to print and apply labels to packages, • Case pack units ready for storage and shipment, • Track and record each step of the process and validate with equipment readings for consistency, • Attend to any units rejected by the packaging equipment, • Set up, changeover, and clean-up of sophisticated packaging equipment, • Breakdown and changeover of workstations per the sanitation and GMP processes of the facility, • Identify when equipment is not operating as intended, • Inspect and call-out any inconsistencies or issues with package labels, • Record activity that occurs throughout your assigned work orders, • Audit labels to ensure proper format and all information is present and in compliance with state regulations, • Work with a scale to accurately weigh product and track numbers, • Update inventory logs per batch and ensure inventory counts are accurate, • Maintain compliance with state regulations and company policies and SOPs, • Keep workstations clean and safe Core Competencies: • Attention to detail, • Production minded, • Excellent organizational and documentation skills, • Ability to work independently as well as with a team, • Dependable and hardworking attitude, • Punctual with reliable attendance, • Good personal hygiene, • Excellent hand-eye coordination, • Efficient and effective Working Conditions/Physical Demands: • Able to stand or sit for extended periods of time., • Able to lift up to 50 pounds, • Extensive use of hands, including repetitive movements Experience and Education: • 1+ years' experience in packaging or inventory-related role, • High school diploma/GED required (Associate's or Bachelor's degree preferred), • Basic understanding of mechanical packaging equipment, • Basic math skills, • Working knowledge of basic computer functions including e-mail and Excel Additional Requirements: • Must pass all required background checks, • Must be and remain compliant with all legal or company regulations for working in the industry, • Must be a minimum of 21 years of age, • Must be approved as a Registered Agent by the Cannabis Control Commission #ENGHP

Job DescriptionLead/Senior Service Desk Technician *US Citizens or GC holders *On-site daily in Jersey City, NJ The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities • Advanced Technical Support, • Troubleshoot and resolve complex hardware, software, and network-related issues., • Serve as an escalation point for junior Service Desk Analysts, providing expert guidance and problem-solving., • Actively contribute to maintaining and improving technical documentation, procedures, and knowledge base articles., • Customer Service Excellence, • Demonstrate a high level of professionalism and empathy when engaging with end users., • Ensure communication about issue status and resolutions is timely, clear, and customer-focused., • Provide feedback to the team on best practices for handling difficult or complex customer situations., • Reporting & Documentation, • Track and analyze service desk metrics (e.g., response times, resolution rates) to identify trends and opportunities for improvement., • Assist in preparing regular reports on team performance and technical issues for management review., • Maintain documentation on complex resolutions or system changes to facilitate knowledge transfer., • Continuous Learning & Development, • Stay updated on emerging technologies, tools, and best practices in IT support., • Team Lead or Supervisory Experience, • Demonstrated success in leading or mentoring teams, even if informally., • Experience in scheduling, delegating tasks, and ensuring quality control for a service desk or technical support function., • ITIL or Similar Framework Knowledge, • Familiarity with incident, problem, and change management processes., • ITIL Foundation certification (or higher) is a strong plus., • Technical Certifications, • Industry certifications such as CompTIA A+, Network+, Microsoft (MCSA/MCSE), Cisco (CCNA), or similar credentials., • Proven track record of advanced troubleshooting in diverse environments (Windows, macOS, cloud platforms, etc.)., • ServiceNow or Other Ticketing Systems, • Hands-on experience configuring and troubleshooting popular ITSM (IT Service Management) platforms., • Ability to generate reports, dashboards, and manage automation within ticketing systems., • Strong Communication & Soft Skills, • Proven ability to communicate complex technical concepts to both technical and non-technical audiences., • Adept at conflict resolution, active listening, and building rapport with users and team members., • Project Involvement, • Involvement in process improvement or technology rollout projects., • Education: Associate or Bachelor’s degree in Information Technology or related field; or equivalent work experience., • Experience: 3+ years of hands-on Service Desk or Help Desk experience with a focus on advanced troubleshooting. Prior leadership/mentoring experience is highly desired., • Certifications: ITIL Foundation, CompTIA, Microsoft, or relevant vendor certifications are a plus., • Technical Proficiency: Experience with desktop, laptop, and mobile hardware; operating systems (Windows, macOS); office productivity suites; network fundamentals; active directory account management; and remote support tools., • Soft Skills: Excellent communication, organizational, and customer service skills. Strong ability to prioritize, multitask, and remain calm under pressure.