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Job Description Role Overview: Mtech Distributors is seeking a full-time Technical Support Specialist to join our team. This position includes weekdays and weekend shifts, supporting our suite of software and equipment offerings, including SuperSonic POS, Userve POS, Figure POS, and payment processing solutions. Mtech Distributors is a leading provider of POS systems, credit card processing, back-office solutions, ATM services, and more, serving businesses nationwide. We pride ourselves on delivering white-glove service in a dynamic, fast-paced environment. This role involves working 3-4 days in our office and 1-2 days in the field, assisting with system installations and training at client locations. Every day brings new challenges and opportunities in a fun and engaging workplace. We will provide comprehensive training on all necessary systems and processes. Key qualities we value include a willingness to learn, patience and understanding when working with diverse business owners, excellent written and verbal communication skills, and a strong aptitude for technology. Responsibilities: Provide top-tier support via phone, live chat, and email to our diverse customer base of small-business owners across the U.S., becoming the face of Mtech Distributors. Diagnose and troubleshoot technical issues, including POS systems, payment terminals, wiring, and networking. Configure computers for basic networking tasks (disabling firewalls, setting static IPs, opening ports, and static route configuration). Assemble and provision POS bundles and credit card machines, manage inventory, and maintain office organization alongside the team. Travel to client sites for installations and training, which may include climbing ladders, running CAT-5 cabling, and delivering hands-on technical support. Occasional paid travel outside the region, with same-day return trips as needed. Qualifications: Exceptional communication, typing, and interpersonal skills. Patience and understanding when working with customers from various backgrounds. Basic to intermediate IT knowledge, including IP addresses, routers, networking, and familiarity with Microsoft Excel. Ability to work independently and collaborate effectively with a team. Valid driver’s license and reliable transportation. Ability to lift up to 50 pounds. No prior experience with our systems is required—training will be provided. A positive attitude, willingness to learn, and motivation to support our customers are essential. Job Details: Job Type: Full-time Expected Hours: Up to 40 per week Benefits: Competitive pay Paid Vacation End of Year Bonus Growth opportunities within the company Dynamic and supportive work environment

1. Staff Management: Oversee hiring, training, and scheduling of nail technicians and support staff. Conduct performance evaluations and provide ongoing support. 2. Customer Service: Handle customer inquiries and complaints, ensuring a high level of service is maintained. Build relationships with clients and encourage repeat business. 3. Financial Management: Assist in budgeting, managing expenses, processing payroll, and keeping track of daily revenue. Handle invoicing and payment processing. 4. Inventory Control: Manage inventory levels for nail products and supplies, placing orders when necessary. Ensure that the salon is stocked and organized. 5. Marketing and Promotions: Develop and implement marketing strategies to attract new clients and retain existing ones. Manage social media and online presence to promote salon services. 6. Compliance and Sanitation: Ensure the salon complies with health and safety regulations. Oversee the cleanliness and sanitation of the salon and equipment. 7. Appointment Management: Handle booking systems, manage appointments, and ensure efficient scheduling to minimize wait times for clients. 8. Reporting: Generate and analyze reports on sales, customer satisfaction, and staff performance to identify areas for improvement. 9. Collaboration: Work closely with the owner or manager to align on business goals, policies, and operations. 10. Customer Experience Enhancements: Continuously seek ways to improve the overall customer experience, from service quality to salon ambiance.

We are looking for a full time receptionist with salon experience to join our dynamic team. Responsibilities: - Greet and welcome clients as they arrive at the salon to ensure a positive first impression - Answer phone calls and client inquiries - Assist nail technicians as needed - Utilizing Square POS and processing payments - Schedule appointments using Square Appointments (including follow ups) - -Keeping track of salon totals for the day - Manage salon inventory and restock supplies as needed - Maintenance of front desk area (sweeping, dusting) - Social media handeling - Requirements: - Prior experience in salon reception or customer service roles - Strong organizational skills and attention to detail - Proficiency in Square POS and Square Appointments - Proper phone etiquette and professional communication skills - Team player mentality with a willingness to support salon technicians - Bilingual in English and Spanish is a plus - We offer a calm and a positive work environment. If you are friendly, organized, and have a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Salon Receptionist!

Job Title: Experienced HVAC Technician (NYC Certified) - Part-time/On-call Company Overview: At RLC Technicians, we pride ourselves on being a trusted leader in the contracting industry, specializing in construction, renovation, electrical, plumbing and HVAC. With a rich history spanning 8 years, we have built a solid reputation for delivering high-quality projects, exceptional service and innovative products to our clients. Job Description: As a Part-Time HVAC Technician, you will play a crucial role in our service delivery to residential and commercial clients. Seeking an experienced HVAC Technician with a proven track record in installing, maintaining, and repairing HVAC systems in New York City. The ideal candidate will possess all relevant NYC certifications and be available to work part-time or on-call during the day. Responsibilities include taking the lead role on jobs, servicing both ductless and cooling tower systems, and ensuring efficient and accurate work. Your responsibilities will include: Responsibilities: Performing routine maintenance checks on HVAC systems according to scheduled service appointments. Diagnosing and troubleshooting HVAC system issues accurately and efficiently. Conducting repairs and replacements (ductless and cooling tower systems) of parts/components as needed to restore HVAC systems to optimal working condition. Ensuring all work complies with industry standards and company procedures. Documenting all work performed, including parts used and services provided. Providing excellent customer service by addressing client inquiries and concerns professionally and promptly. Maintaining a clean and organized work environment. Collaborating effectively with team members to ensure efficient workflow and timely completion of tasks. Participate in ongoing training and professional development to stay up-to-date on industry advancements and best practices. Requirements: Proven experience as an HVAC technician or similar role. 3+ years of experience working as an HVAC Technician in New York City. Technical expertise in troubleshooting and repairing HVAC systems. Knowledge of energy efficiently standards and sustainable practices are a plus. Possess all relevant NYC certifications (e.g., Gas Certification, Oil Burner Certification, EPA Universal Certification). Strong knowledge of HVAC systems, including installation, maintenance, and repair techniques. Ability to work independently with minimal supervision; manage time efficiently all while maintaining attention to detail. Strong skills thinking on your feet and outside the box. Physical ability to lift and maneuver heavy equipment and work in various environmental conditions. Professionalism, excellent communication/customer service skills and a customer-focused approach. Availability to work independently or with a team part-time and/or on-call. Flexibility including weekends and evenings as needed for emergency situations. Benefits: Competitive hourly wage commensurate with experience. Opportunity to work with a dynamic team in a growing company. Application Process: To apply for this position, please submit your resume highlighting relevant experience and qualifications. We look forward to reviewing your application and potentially welcoming you to our team. Note: The above job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary to meet business needs.

Qualifications: ● High School diploma or GED/equivalent certification required ● Apple, Samsung Official Certifications required ● A+ Repair Certification preferred W.I.S.E. Certifcation Preferred ● The ability to read, write and communicate proficiently in English, to read and comprehend assembly manuals and process documentation ● Secondary language appreciated ● Troubleshooting and assembly experience for Apple and Android devices ● Troubleshooting and assembly experience for Windows and Mac computers ● 3+ years of experience in mobile repair preferred We are excited to launch our institution into the rapidly growing world of mobile repair, and are looking for qualified candidates to fill the position of repair technician instructor for our new state approved electronics repair courses. ● This person will be responsible for training students in our facility with a wide range of certified courses from Apple device repair, to the fundamentals of soldering, and much more, and must have proficient experience and knowledge in electronics repair. Job Responsibilities: ● Ability to teach others on Apple and Android mobile repair ○ Screen replacement experience ○ Battery replacement experience ● Ability to teach others on iOS and and Android software troubleshooting ○ Apple iOS software troubleshooting experience ○ Android device software troubleshooting experience ● Ability to teach others on Windows and Mac operating system troubleshooting ○ Windows operating system troubleshooting experience ○ macOS troubleshooting experience ● Ability to teach others in Windows laptop and desktop computer repair 2022 Telecom Institute of New York (T.I.N.Y)TM ○ ○ Windows laptop troubleshooting experience Desktop troubleshooting experience ● Ability to teach others in foundations of soldering electronics ○ Experience with soldering of mobile devices ○ Experience with soldering of electronic components ● Ability to teach others basics of motherboard repair ○ Experience with motherboard repair of mobile devices ○ Experience with motherboard repair of laptop computers Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 40 – 45 per week Benefits: 401(k) 401(k) 3% Match Employee discount Life insurance Parental leave Referral program Schedule: 8 hour shift Weekends as needed People with a criminal record are encouraged to apply License/Certification: Driver's License (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person