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Process technician jobs in Elmont, New YorkCreate job alerts

  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    2 days ago
    $20–$21 hourly
    Full-time
    Flushing, Queens

    A growing company is seeking Customer Service Representative to join its team in New York City. The primary responsibilities include but not limited to the following: • Respond to customer calls, walk-in customers and emails, and answer questions about damaged products., • Handled customer complaints or concerns about defective products., • Determine if the damaged products are under valid warranty coverage., • Provide the quotations for replacement materials, parts, accessories, and repair service labor charges to customers or homeowners., • Measure the broken products or other items and enter accurate information to the system., • Prepare and process repair orders and ensure they are fulfilled., • Schedule repair services appointments for customers to fix on-site defective products., • Review complaints from customers and record type and scope of service to be performed., • Work with the Service Technician to ensure that all the replacement parts, accessories and items are ready for customers., • Determine and schedule repair services for customers., • Inform and dispatch Service Technician to perform repair services in various job sites., • Keep records of repairs, installation, removal of equipment or appliances, and hours required for each job., • Log all repair services and orders in the database system accurately., • Perform general administrative tasks, such as copying and filing. Qualifications • Associate degree or Bachelor degree preferred, • Minimum of 1 year of customer service experience, • Outstanding phone and email etiquette, • Able to manage multiple tasks simultaneously, • Pay attention to details., • Proficiency in MS Office, • Exceptional communication skills, • Bilingual in English and Mandarin/Spanish preferred. Salary: • Gross hourly rate: $ 20.00 ~ $21.00 per hour Benefits • Health insurance, • Dental insurance, • Paid sick leave, • 401K matching plan, • Life insurance

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  • SHOP TECHNICIAN (AUTO PARTS FABRICATION)
    SHOP TECHNICIAN (AUTO PARTS FABRICATION)
    1 month ago
    $19 hourly
    Part-time
    Middle Village, Queens

    Bavgruppe Designs is an auto parts company located in Middle Village, Queens, NY 11379. We deal in sales of original and aftermarket parts with an emphasis on headlight/tailights (building of parts, parts assembly, modification, associated work). We have been in business since 2010. The job we are posting calls for a 14-21 hour work week. We are looking for a proactive self-starter who is dependable, hardworking, and organized -- who will be responsible for assembly/dissasembly and modification of headlights for customer order fulfillments. The right person will be highly critical of their own work, pay attention to fabrication detail and work with minimal supervision once directions have been given. The tech will also fabricate led rings, box and label items, and assist with shop organization, among other things. Fabriation experience in shop work or a specialty related trade and dependability are preferred. IF YOU HAVE NO DIRECT OR RELATED EXPERIENCE PLEASE DO NOT APPLY. NO UNSOLICITED PHONE CALLS PLEASE UNLESS WE CONTACT YOU FIRST. YOU MUST BE ABLE TO LEGALLY WORK IN THE US FOR THIS POSITION. Core hours will be 830M – 4PM, Monday through Wednesday, 7 hours per day plus 1/2 hour lunch. The shop is located in Middle Village, Queens 11379. Pay starts at $19 an hour and will rise upon completion of a 6 month probationary period. The specifics include: • Tech/Artisan Work - opening different brands of headlights cleanly, and carefully, and modifying of headlights to accept led rings/strips, etc. Includes painting of headlights and re-sealing, • LED Ring and LED Carbon Fiber Eyebrow fabrication, • Headlight lens swap - entails cutting open headlights, and removing old lenses, cleaning of channel, installation of new lens, replacement of old wiring as needed., • Organizing and unboxing of new products/materials, • Organizing and routing orders according to business need/priority, • Ensuring all orders are completed in a timely fashion, • Assembling misc parts, • Using a Dremel to shave PCB boards/gel to enable parts to fit correctly into plastic lenses, • Gluing parts neatly and cleanly, • Using shop equipment to ensure LED rings and other products are operating within correct voltage specifications, • Perform quality assurance checks, • Wiring of receivers/controllers for use with LED components, • Soldering of parts as needed, • Perform independent tasks based upon general direction Requirements: • Excellent independent problem solving skills, • Excels at manual tasks, • Able to adapt to methodical processes, • Meticulous and organized, • Strong work ethic and solution minded, • Excellence oriented, • Present professionally (phsically and in your communication) Preferred skills: • Prior experience in automotive shops, • Prior fabrication experience Non-Starters: • Frequent lateness will not be tolerated., • Frequent unannounced/unplanned absenteeism will not be tolerated. To apply, please respond to this ad via email and include your work history and/or resume. You MUST include a resume/or detailed work background when responding, and verifiable references are required. We are committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for the unique skills, experience, and perspectives they bring. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other characteristic or status.

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