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  • General Manager
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    General Manager
    15 hours ago
    $67000 yearly
    Full-time
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Cook
    Cook
    7 days ago
    $51500 yearly
    Full-time
    Staten Island, New York

    About NYC Health + Hospitals NYC Health + Hospitals/Sea View is a 304-bed long term care facility with a 5-Star CMS Quality Rating located on an 88-acre landmark campus in Staten Island's lush Greenbelt, easily accessible from all points by car and bus. Sea View provides high quality short-term rehabilitation and long-term skilled nursing services in a warm and comfortable setting. The facility is also well-known for its long-term care Traumatic Brain Injury unit, the first of its kind in New York State. From more than 600 Nursing Homes, Sea View ranked #1 in Newsweek’s Best Nursing Homes in New York 2023 & 2024. It also received high-performance ratings for Long-term Care and Short-term Rehabilitation from U.S. News & World Report’s Best Nursing Homes in America 2024. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts 10 AM - 6:00 PM Alternating Weekends Duties & Responsibilities Purpose of Position: Under direct supervision, performs work of ordinary difficulty and responsibility in the preparation, cooking, seasoning, and distribution of food in a healthcare facility. Ensures meals are prepared in accordance with departmental standards, dietary requirements, food safety regulations, and sanitation guidelines while supporting quality resident care and customer service within the Food and Nutrition Services Department. Examples of Typical Tasks: • Checks production sheets, menu cards, Net Menu reports, special diet lists, and modified diet instructions to determine food quantities and preparation requirements., • Prepares, seasons, cooks, and portions food in accordance with approved recipes, dietary restrictions, and departmental standards., • Operates kitchen equipment and utensils including ovens, grills, steam kettles, slicers, mixers, blenders, grinders, and related food service equipment safely and efficiently., • Monitors and maintains proper food temperatures during preparation, holding, and service in compliance with food safety regulations., • Assists with meal assembly, tray accuracy, and timely distribution of meals to resident and patient service areas., • Inspects food products and storage areas to ensure compliance with sanitation, safety, infection control, and storage standards., • Maintains a clean, organized, and sanitary work environment in accordance with facility, NYC Department of Health, OSHA, and regulatory requirements., • Participates in menu discussions, food preparation planning, quality improvement activities, and appropriate utilization of food supplies and leftovers., • Assists in orienting and supporting dietary aides and other food service staff as assigned., • Reports equipment malfunctions, safety concerns, and supply shortages to supervisory staff in a timely manner., • Demonstrates professionalism, teamwork, and effective communication while supporting departmental operations and resident satisfaction., • Performs other related duties and responsibilities as assigned. Minimum Qualifications • Elementary school graduation through the eighth grade, plus a formal course in basic, • Cooking principles, • New York City Department of Health Food Protection Course Certificate; and,, • Two years of full-time, paid experience as a Cook; or,, • A satisfactory equivalent combination of education, experience and training; and,, • Ability to read and write English and to understand and carry out instructions. Benefits NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

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