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  • General Manager
    General Manager
    23 minutes ago
    $67000 yearly
    Full-time
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Chef / Cook
    Chef / Cook
    10 days ago
    $40000–$120000 yearly
    Full-time
    East Meadow

    IN PERSON INTERVIEW SESSION (OPEN HOUSE) Monday-Friday 12pm-8pm FEEL FREE TO STOP IN!! AT NK Restaurant 2367 Hempstead Turnpike, East Meadow, NY 11554 Please bring your resume and any supporting documents. Thanks. NK Restaurant looking for an experienced and passionate Cook to help support our team in a fast pace upscale concept. The ideal candidate for this position has previous experience preparing delicious food, enjoys working in a busy restaurant environment, a self-starter, ambitious, engaged and is capable of taking direction well and multitasking effectively. If you have restaurant industry experience and a passion for great food, please submit an application to us today. Cook responsibilities • Measure and assemble ingredients for menu items, • Set up and break down workstation *Mix, wash, peel, chop, grind, strain, slice meat and vegetables *Label stock and inventory all ingredients *Weigh and measure ingredients to be used, • Collaborate with the Kitchen Manager and Cooks to prepare meals during our dining hours, • Maintain accurate food inventories, • Properly store food items at appropriate temperatures, • Rotate stock items as per established procedures, • Restock kitchen for subsequent shifts, • Ensure that the food prep area and kitchen are cleaned and sanitized at the end of your shift Cook skills • No years’ experience as a Cook in the restaurant industry needed, • Able to read and follow standardized recipes, • Strong knowledge of proper food handling procedures, • Able to work as part of a team in a busy kitchen atmosphere Requirements • Must possess strong knife skills, • Must be able to lift heavy items, up to 50lbs, • Must maintain regular and consistent attendance and punctuality, • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays, • Available to perform many different tasks within the store during each shift, • The ability to learn quickly and carry out instructions, requesting clarification when needed, • The ability to work as part of a team and build positive relationships with all restaurant employees, • The ability to maintain a professional appearance at all times and display a positive and enthusiastic approach, • The ability to be cross trained in all areas of the restaurant, • Weighs, measures and prepares all ingredients as outlined in the FoodService Partners Recipes., • Prepares necessary food quantities of meats, vegetables and starches; peals, slices dices and shreds food etc., as described in the daily production schedule., • Inspects quality of raw product for freshness and usability. Reports any discrepancies to management., • Monitors cooking of food according to the HACCP principles; adhering to the necessary temperature checks of raw, cooked, and chilled product., • Follows Food Department procedures for the controls of foods and supplies, infection control, safety, food sanitation, and care and operation of equipment., • Requisitions all products needed for production through supervisor/manager(s)., • Maintains a clean, sanitary work area., • Receives on-going training in the following areas: personal hygiene, HACCP, hand washing, sanitation, temperature monitoring, fire and safety, equipment handling/cleaning, and safe work procedures., • Ensure all FoodService Partners and HHC policies and procedures are adhered to., • Performs other related duties as required. * We are looking forward to hearing from you. NK Restaurant is an Eighteen04 Restaurant Group venture “NK Restaurant is an Equal Opportunity Employer committed to excellence through diversity." Job Types: Full-time, Part-time Benefits: • Employee discount, • Flexible schedule, • Paid time off Work Location: In person

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