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Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC’s award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, . What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll • Answer incoming communications from customers, • Conduct research to provide answers for customers to resolve their issues, • Some upselling of products or services to existing customers may be required What You Bring to the Role • Active Property and Casualty License, • 6 months or more of customer service experience, • Recognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members’ privacy (just as you would expect if it were your own information being shared), • Computer experience, • High speed internet (> 25 mbps), • While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets), • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect • Continuing education paid for by TTEC, • Supportive of your career and professional development, • An inclusive culture and community minded organization where giving back is encouraged, • A global team of curious lifelong learners guided by our company values, • Base pay of $20.50 per hour plus performance bonus opportunities, • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote Job :_Customer Care Representative

Job Description The Customer Service Representative is responsible for the overall day-to-day management of assigned accounts. This role interacts directly with our customers. It is truly important to always have a happy and helpful attitude. Continuously drive service excellence throughout the organization. Inform the leadership team of all challenges and changes. Must have the ability to keep up with a fast-paced work volume daily. Exercise sound judgment in handling customer calls, complaints, and issues. Ability to engage using teamwork/collaboration, motivation, and development to lead 100% customer satisfaction. Skills assessment tests will be given during the hiring process. Job Responsibilities ▪ Become an expert on Corbett Exterminating's services, pricing, and proposals. ▪ Always work as a positive team member. ▪ Be flexible when needed to assist a fellow team member. ▪ Cross Train on various accounts. ▪ Maintain efficient notes on all customer calls. ▪ Respond to customers in a timely fashion. ▪ Always remember to provide satisfactory responses to customer inquiries and problems. ▪ Investigate successful treatment plans for repeated customer problems by reviewing problem accounts with field managers. ▪ Regularly research and follow-up on customer services, especially but not limited to, unidentified insect service calls, repeat service calls relating to any pest, general problem accounts, etc. ▪ All follow-up calls must occur before the end of the business day. ▪ Inquire why customers are canceling and attempt to save the relationship. Experience ▪ A minimum of 10 years’ experience in a high-level customer service, administrative or office assistant role. Job Skills For this role, the skills listed below are what we are looking for above all else: ▪ Ability to lead by example. ▪ Creating positive change. ▪ Ability to lead team to achieve customer service success. ▪ Positive Attitude and excellent communication skills ▪ Commitment to Corbett Exterminating’s evolving culture. ▪ Must have at least 10 years of proven customer service experience. ▪ Must have the ability to navigate computer systems. ▪ Must be a quick learner in the event of a systems or process change/update. ▪ Proficient in Microsoft Word, Outlook, Excel, and PowerPoint. ▪ Bi-lingual (Spanish & English) is a plus.

JOB DESCRIPTION: The NYC Department of Transportation's Ferry Division seeks a College Aide for the Human Resources Unit. Under direct and general supervision of the Personnel Coordinator, the College Aide will perform analytical and administrative work to assist the Personnel Coordinator of the Staten Island Ferry. The selected candidate will receive hands on training in the City's recruiting, hiring, and onboarding processes. Tasks that the College Aide can expect to do at the Staten Island Ferry include but are not limited to: drafting job postings, reviewing resumes, reviewing and drafting interview and hiring packages. The candidate will also be involved in drafting and revising division SOPs and Org Charts. The ideal candidate should be able to work both independently and as part of a team. Preference will be given to candidates with strong quantitative, analytical, technical and communication skills. Any experience with Microsoft Office Suite is preferred. EXAMPLES OF TYPICAL TASKS: Assists with research on the preparation of specifications of job postings and on projects connected with the hiring of personnel. Prepares final/completion reports for projects. Assists with planning and scheduling of interviews of candidates for positions; prepares paperwork for interviews. Performs light filing, copying, and office organization. PREFERRED SKILLS 1. Experience with Microsoft Office Suite is preferred., 2. Excellent Interpersonal Skills, 3. Attention to Detail ADDITIONAL INFORMATION TWIC REQUIREMENT: Once selected for employment at the Staten Island Ferry, federal regulations require that the applicant must either undergo a federal background check as part of the Transportation Worker Identification Credential (TWIC) program or already possess a TWIC. The TWIC must be obtained within 30 days of appointment, and be maintained for the duration of employment. For further program information, visit: https://www.tsa.gov/for-industry/twic. Work Location: 1 Bay St, Staten Island, NY Work Hours: Mon - Fri: TBD TO APPLY: Please visit www.nyc.gov/careers/search and search for Job ID Number: 779627. For current City employees, please log into Employee Self Service (ESS) at https://hrb.nycaps.nycnet and follow the Careers link. Most public libraries have computers available for use. No phone calls, faxes or personal inquiries permitted. Only candidate selected for interview will be contacted. For more information about DOT, visit us at: www.nyc.gov/dot. COLLEGE AIDE (ALL CITY DEPTS) - 10209 For Assignment Level I: Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school. For Assignment Level II (Information Technology): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study. For Assignment Level III (Information Technology Fellow): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications. SPECIAL NOTE Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods. PREFERRED SKILLS 1. Experience with Microsoft Office Suite is preferred. 2. Excellent Interpersonal Skills 3. Attention to Detail As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/. New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Posting Type Remote/Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI-powered, cloud platform, RelativityOne, transforms massive volumes of complex information into actionable insights for litigation, investigations, regulatory inquiries, data breach responses, and other highstakes legal work where accuracy, trust, and defensibility are essential. Relativity aiR is redefining document review through agentic AI systems that reason, cite their decisions, and scale across millions of documents. These systems automate complex legal workflows while keeping humans in the loop, enabling legal professionals to focus on what matters most. WHAT WE DO At Relativity, we are building a worldclass Applied Science organization focused on pushing the boundaries of intelligent systems in one of the most demanding and consequential domains: the legal system. Applied Science Team The Applied Science team sits at the core of Relativity's AI development. We are responsible for designing, validating, and operating the intelligent systems behind Relativity aiR. Our work goes far beyond simple model integrations. We build agentic systems that reason over documents, validate decisions statistically, remain auditable and defensible, and operate reliably at massive scale. Trust, reliability, and responsibility are foundational to everything we build. Our team values curiosity, experimentation, rigor, and collaboration. We move quickly, validate assumptions with evidence, and simplify aggressively to deliver systems that are safe, reliable, and impactful in production. Job Description and Requirements ABOUT THE ROLE As a Principal Applied Scientist, Reliability, you will lead the design and validation of intelligent systems that customers can trust in highstakes legal workflows. You will operate endtoend: understanding the problem space, designing solutions, validating them statistically, and bringing them to production in partnership with engineering, product, and customerfacing teams. This role is ideal for an experienced applied scientist who thrives at the intersection of modeling, experimentation, and realworld system reliability, and who is motivated by building AI systems that are not only powerful, but also defensible, interpretable, and safe by design. WHAT YOU'LL DO • Write productionquality code that solves real customer problems and scales cleanly, with systems designed to be easy to ship, operate, and maintain, • Collaborate closely with fellow Applied Scientists as well as Engineers, Product Managers, Designers, and Customers, • Design and execute statistically sound experiments and automate them into reusable benchmarks and evaluation frameworks, • Rapidly prototype AI and MLpowered solutions and mature them into reliable, scalable production models, • Select the appropriate modeling approach for each problem, ranging from classical machine learning techniques to frontier large language models, • Validate model behavior rigorously using evidence, metrics, and experimentation, remaining open to changing course when the data demands it, • Contribute to building intelligent systems that reason, cite their decisions, and operate defensibly at scale, • Help push the boundaries of agentic AI while ensuring systems remain auditable, reliable, and responsible WHAT WE'RE LOOKING FOR • 8+ years of professional experience in applied science, machine learning, or a closely related field, • Master's or Ph.D. in Computer Science, Statistics, Applied Mathematics, or a related quantitative discipline, or equivalent professional experience, • Proven ability to move quickly from prototype to production, simplifying complex ideas into robust systems, • Experience reading, validating, and applying research with a healthy level of skepticism, • Experience across a wide range of modeling techniques, from classical machine learning to largescale generative models, • Familiarity with modern MLOps tooling and practices, including containers, workflow orchestration, deployment patterns, telemetry, and experimentation systems, • Strong Python programming skills and experience with common data and ML libraries such as numpy, PyTorch, scikitlearn, and PySpark, • Strong communication skills, with the ability to explain complex technical concepts clearly to both technical and nontechnical audiences, • Endtoend ownership mindset, with the ability to understand new problem spaces, design solutions, and bring them to market alongside engineering, product, and support partners, • A collaborative, curious, and adaptable approach, with comfort leading, questioning assumptions, and learning from failure WHY WE COULD BE A GREAT FIT HighImpact Problems • Work on intelligent systems that operate in one of the most highstakes domains, where trust, reliability, and defensibility truly matter. Agentic AI at Scale • Build and extend AI systems that reason across millions of documents, cite their decisions, and automate complex legal workflows. Scientific Rigor and RealWorld Impact • Apply deep experimentation and statistical validation to systems that ship to real customers and influence real outcomes. Leadership and Growth • Lead technically while continuously learning in a thoughtful, supportive, and intellectually rich Applied Science organization. Collaborative Culture • Join a team that values kindness, curiosity, technical excellence, and shared ownership of outcomes. Compensation and Benefits • Competitive compensation, health and retirement programs, discretionary time off (DTO), parental leave for primary and secondary caregivers, companywide breaks, wellness resources, and an equity program. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $224,000 and $336,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Algorithms, Data Analysis, Machine Learning (ML), Natural Language, Python (Programming Language), Reinforcement Learning, Researching, Scientific Writing, Statistical Models, Technical Leadership

Job DescriptionBenefits: • Paid time off Benefits/Perks • Careers Advancement Opportunities, • Flexible Scheduling, • Competitive CompensationJob Summary We are seeking a professional and caring NJ Licensed Post Doctoral Fellow to join our team! In this role, you will conduct psychological exams and testing, diagnose and treat psychological disorders, and assist patients in addressing dysfunctional behaviors. If you are an experienced Fellow passionate about providing high-quality care and mental health solutions, we want to hear from you! Responsibilities • Identify psychological, emotional, and behavioral concerns and provide diagnoses, • Create individualized treatment plans for each client, • Implement evidence-based therapeutic treatment approaches, • Refer clients to other providers when appropriate, • Write and publish articles and share professional research, • Maintain detailed and accurate documentation of patient information and treatment plan, • Perform regular wellness checks and follow-up appointmentsQualifications, • Doctorate of Psychology (Ph.D., EdD, PsyD), • Currently licensed by the Association of State and Provincial Licensing Boards (ASPPB), • Successful completion of the Examination for Professional Practice in Psychology, • Excellent communication and interpersonal skills This is a remote position.

Job Description Job Title: Head of Public Policy Team: External Affairs Location: In-person. Preferred locations: Washington( DC). Additional locations: Chicago (IL), Atlanta (GA), New York City (NY), and Newark (NJ) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Head of Public Policy who will lead our Federal, State, and Local policy work. As a member of the External Affairs Team, you will design and execute a policy strategy to shape the college-to-career field. This role is on the External Affairs team and reports directly to the Chief External Affairs Officer. What You’ll Do Stakeholder Management (40%) • Cultivate and steward key relationships for Braven within the Department of Education and relevant federal agencies, the White House, Congress, gubernatorial administrations, and state legislative bodies, as well as with relevant think tanks, coalitions, advocacy orgs, and trade associations, • Proactively monitor, analyze, and influence key policymaker activity and legislation at the federal and regional levels, • Engage and steward governmental affairs professionals who work at Braven's higher education partners, • Utilize strategic storytelling to develop a compelling narrative for policymakers at the local, state, and federal level, • Cultivate Braven alumni interested in representing Braven at public policy events, • Support Braven’s Employer Partnership team and Product teams in thinking through our ‘Government’ employer partnerships and career channels strategy, • Manage several state lobbying contracts in key Braven regions Strategy & Resource Creation (50%) • Develop and implement federal and regional policy strategy, agenda, and goals, • Draft legislative and policy memoranda, legislator education and communications materials;, • Build regional policy strategy and agendas, in conjunction with Executive Directors, contracted lobbyists, and regional staff, with the creation of research, materials, and talking points, and, if needed, represent Braven in key coalitions and coordinated advocacy campaigns;, • Track cultivation and stakeholder engagement efforts in Salesforce, spreadsheets, and other project management tools;, • Prepare communication and correspondence describing Braven’s policy goals and accomplishments for reporting purposes to the board, funders, and other stakeholders, • With the Associate Director of Policy & Advocacy, run an annual Capitol Hill Policy Fellows program for Braven Post-Accelerator Fellows, bringing students to DC and helping them obtain influential policy internships, • Grow and lead a coalition of organizations in the college-to-career space, • Design and facilitate necessary legislative training and professional development for staff and alumni who engage in public policy opportunities and engagements, • Assist with planning an execution of an annual convening of higher education partners and an annual organization-wide Capitol Hill Advocacy day, securing meetings with elected officials and high-level speakers and panelists, • Project manage and draft federal, state, and local grant applications for public funding with support from regional and central teams People Management (10%) • Effectively coach one full-time associate director of policy to become the strongest version of themselves, aligned to the goals of their role and their professional aspirations, as well as meet organizational philanthropic goals., • Coordinate with regional Executive Directors to understand pain points, brainstorm solutions, navigate differences, set vision and direction, and maintain alignment among all staff who contribute to our policy agenda., • Manage state lobbying contracts., • Other duties as assigned Requirements Minimum Requirements • BS/BA or relevant experience, • 7+ years of experience in legislative policy and advocacy, • 2-3 years managing other people Preferred Qualifications • MPP, MPA or JD preferred, • Experience in the non-profit industry, higher education, or workforce development policy, • Experience working directly in a state legislature or Governor’s office and/or working in Congress., • You build inspiring visions and strategies that motivate others to action., • Extensive knowledge of legislative and administrative processes., • You pursue ambitious, measurable goals with an action-oriented mindset and perseverance., • You’re extremely detail-oriented and sweat the small stuff, while also not losing sight of the big picture., • You build strong external and internal relationships with a variety of stakeholders, including elected officials, coalition partners, and others, and have significant experience tailoring your approach based on an understanding of others' beliefs, motivations, and contexts., • Excellent public speaking and strategic communication skills, • You enjoy bringing together multiple perspectives to enhance your work and decisions, • You continually reflect to improve, and actively create space for the receipt of upward feedback from individual contributors and managers, • You exemplify Braven’s core values., • Your experiences have informed your belief in Braven’s mission and have prepared you to work with or for Braven’s student Fellow population. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Washington (DC), Atlanta (GA), Chicago (IL), New York (NYC), or Newark (NJ) at least 3 days per week, • Travel: Ability to travel several times per month for a few days at a time during busy legislative seasons., • Non-traditional hours: Ability to work after hours ~5-7 nights per semester to support org-wide volunteer events as needed(Mock-Interview Night, etc), regional site visits, or other stakeholder engagement events. Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners, • Reference Checks Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, allowing for growth based on performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth as follows: $122,500-$153,100 in Chicago and Washington, D.C.; $116,000-$145,000 in Atlanta; and $134,800-$168,500 in New York and Newark, NJ. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, Newark, New York, or Washington D.C. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description Job Title: Associate, Employer Partnerships Team: External Affairs Location: Hybrid in Atlanta (GA), Chicago (IL), Newark (NJ), New York City (NY) Employment Type: Full-time FLSA Classification: Exempt Start date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000–100,000 Fellows over the next decade, Braven is hiring an Associate, Employer Partnerships. This individual will lead the recruitment of thousands of volunteers from our employer partners. As a member of the Employer Partnerships team, you will build and scale systems that enable Braven to recruit 6,000+ volunteers over the next two years, while also contributing to the team’s broader efforts across fundraising, employer stewardship, and student-facing programs. This role involves a mix of behind-the-scenes strategy and systems development, as well as some external-facing work in collaboration with key employer contacts and Braven teammates. You will partner cross-functionally to drive recruitment results, deepen engagement from Braven’s employer partners, and ensure we deliver a strong return on investment to the professionals and companies that make our program possible. This role is on the External Affairs team and reports directly to the Head of Employer Partnerships. What You’ll Do Engage Employer Partners in Volunteer Recruitment (50%) • Steward and manage 100+ volunteer referral points of contact across employer partners in close collaboration with Braven’s Employer Partnerships Directors, with email campaigns as a primary strategy to engage and mobilize volunteers at scale., • Ensure seamless communication and collaboration between the Volunteer Engagement team and the Employer Partnerships team by acting as the primary liaison between the two., • Deliver operational excellence - using tools like mail merges, CRMs, Tableau dashboards, trackers, calendars, and project plans to execute large-scale, high-stakes, deadline-driven recruitment campaigns efficiently and effectively., • Partner closely with Braven’s Employer Partnerships Directors to embed volunteer recruitment into broader partner engagement strategies., • Collaborate cross-functionally with Braven teammates who lead volunteer operations, marketing, communications, data, and technology to ensure a seamless and on-brand volunteer experience., • Monitor data and performance in real time, using insights to refine strategies and drive continuous improvement., • Facilitate info sessions for prospective volunteers. Team Operations and Systems (35%) • Elevate the operational excellence of the Employer Partnerships Team by designing and refining systems, processes, and tools that support scale., • Facilitate weekly team meetings and project manage follow-through on internal and external priorities - including meeting prep and follow-up, regional team coordination, and internal communication., • Manage and maintain high-quality data across accounts, contacts, meetings, and engagements in Braven’s CRM, ensuring accuracy and accountability., • Steward partner relationships through thoughtful campaigns - like thank-you efforts, recognition in Braven’s impact reports, and donor acknowledgment letters., • Support the planning and execution of bi-annual Braven Employer Council meetings, overseeing logistics and project management., • Collaborate with the Data Insights and Data Operations teams to create and improve dashboards that help the team use data to drive decisions., • Maintain a centralized resource hub to ensure internal stakeholders have easy access to the materials and information they need to engage partners effectively. Partner Research, Communications, and Stewardship (15%) • Support Braven’s Employer Partnerships strategy by researching prospects, crafting persuasive presentations, and drafting communications that motivate action across a portfolio of new and existing employer partners., • Collaborate with Braven’s marketing team to design compelling materials that elevate Braven’s value proposition for both partners and volunteers., • Triage and manage the partnerships inbox, ensuring timely, thoughtful responses to partner inquiries and requests., • Provide hands-on support to Employer Partnership Directors managing Braven’s top-tier accounts, especially for student-facing events and key partner engagements. Requirements Minimum Requirements • 3-5 years of program management, project management, partnership management experience or related experience with a track record of achieving ambitious outcomes and building efficient systems. Preferred Qualifications • Bachelor’s degree, • Strong communication skills, both written and verbal, • Exceptional organizational and project management skills, • Highly-developed attention to detail, systems, and customer service, • A builder’s mindset: you bring energy and creativity to building systems from the ground up, pressure testing them, and iterating to improve efficiency and impact, • Comfort making sense of complex data and using it to develop tailored strategies, clear priorities, and actionable next steps, • Thrives in ambiguity and finds joy in collaborating deeply with others and being a part of a rapidly growing organization, • Learns quickly and manages large volumes of feedback on a regular basis, • Ability to work collaboratively with diverse teams, • Proficiency in Salesforce, Jira, Google Sheets, and generative AI tools, or similar systems, • Demonstrated commitment to building strong and welcoming cultures that help to develop others., • Exemplification of Braven’s core values, • Experiences that have informed your belief in Braven’s mission and have prepared you to work with, or for, Braven’s student Fellow population Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NY) 3 days per week, • Travel: 4-8 times annually out of state for team events., • Occasional evening hours for work events and/or to ensure we hit key campaign deadlines Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners, • Reference Checks Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are $59,500-$74,300 in Atlanta, $62,700-$78,300 in Chicago, and $69,000-$86,200 In New York City or Newark. This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, Newark, or New York City. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description Job Title: Director, Transformation and Operations Team: Office of the Chief Executive Officer Location: In-Person strong preference for Chicago (IL), also possible; Atlanta (GA), Newark (NJ), or New York City (NYC) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Transformation and Operations, to join the newly formed Transformation team. Transformation is charged with ensuring that we are seeing around corners and prepared to maximize the strategic opportunities in our future. Your role is to take the ideas that matter most and make them real. You'll lead the design and execution of key transformation initiatives — currently AI adoption, market intelligence, and process innovation for quality at scale, three of our largest organizational risks at our current inflection point in growth. While you don’t manage anyone directly, you will manage across many internal stakeholders, and your ability to move people toward shared outcomes without direct authority is critical to your success. You're energized by ambiguity, you think in systems, and you genuinely love figuring out what "cutting edge" means for an organization that is paving the way. You enjoy bringing structure to ambiguous problems without flattening the complexity, and you know when to slow down and define the question before rushing to answer it. The person in this role thrives in a startup environment where job descriptions are starting points, not ceilings — willing to roll up your sleeves across whatever the mission needs. This role is a part of the Office of the Chief Executive Officer and reports directly to the Head of Transformation. What You’ll Do Lead, Design, and Launch Special Initiatives (50%) • Create strategic plans that translate vision into execution for special initiatives owned by the Transformation team (inclusive of multi-year roadmaps, short-term project plans, stakeholder communications maps, risk mitigation strategies, learnings from market intelligence, etc.), • Synthesize insights and recommendations for senior leaders to guide ongoing strategy, • Manage the execution of a wide variety of teammates towards success, adapting strategies and frameworks as needed, • Initial projects within your scope will include ensuring we have enterprise-wide quality systems as we scale, and strong execution and enablement of our holistic approach to AI, • Build internal buy-in with evolving and cross-cutting projects, meeting people where they are, and making the unfamiliar feel approachable, for any special initiatives, • Serve as an internal resource for "what's possible" — translating data and ideas into practical, mission-aligned use cases we can actually act on, • Embrace the reality that we're figuring this out as we go — and help the team feel steady while we do, • Lead and influence cross-functional teams in a matrixed environment (i.e., teams will not directly report into this role) to bring initiatives to life, fostering a culture of excellence, continuous learning, collaboration, and innovation Operations Infrastructure & Project Management (30%) • Create and own the project plans behind our transformation initiatives while building timelines, setting milestones, tracking dependencies, and keeping cross-functional work moving forward, • Turn big-picture organizational priorities into specific, sequenced actions with real owners and real deadlines, and follow up on them without oversight from your manager, • Build and improve our team’s operating infrastructures while increasing process efficiency, developing new processes, and training others in these areas, • Create lightweight but durable operating systems: the trackers, templates, and check-in rhythms that give a small team visibility into a lot of moving parts, • Ensure these integrate with and streamline/simplify organizational processes, vs. create additional complexity, • Flag risks and potential blockers early; bring proposed solutions, not just problems, • Coordinate internal teammates and external collaborators toward shared goals — without relying on formal authority to get things done, • Develop high-quality memos, briefings, and presentation materials to support executive-level decision-making and external stakeholder engagement, • Collaborate with internal and external stakeholders to enhance our nimbleness as we grow and ensure alignment with broader organizational strategic objectives Research and Analysis (Market Intelligence) (20%) • Develop and maintain systems for gathering and organizing strategic market intelligence so findings are accurate, accessible, and updated regularly, • Ensure a variety of voices/stakeholders internally and externally, especially ones that might be overlooked or seemingly irrelevant, are incorporated, • Monitor and analyze trends, regulatory changes, and technological advancements across sectors, including workforce development, AI in higher education, and employer expectations, to identify positioning opportunities and threats for Braven, • Track what peer organizations, edtech organizations, university career centers, and employers are doing; codify what that means for our work, and identify white space where we can lead, • Synthesize findings from articles, podcasts, research, newsletters, conferences, and partner conversations into crisp, actionable briefings for leadership and staff, • Connect macro trends — including AI in recruiting, shifting employer expectations, and changing student needs — to near-term decisions Braven can make today, • Lead efforts to identify, evaluate, and integrate AI tools and partnerships from a market intelligence and positioning lens, in coordination with Systems and Product, • Translate complex data into clear strategic insights with actionable recommendations for senior leadership; deliver concise, impactful reports/presentations to key stakeholders, • Serve as a trusted advisor to internal stakeholders on competitive positioning, offering recommendations grounded in evidence, • Other duties as assigned. Requirements Minimum Requirements • Bachelor’s Degree or equivalent, • 5+ years of strategic operations experience with the proven ability of managing complex projects and lead others to outcomes Preferred Qualifications • Exceptional ability to collaborate and work in cross-functional teams, ideally in a matrixed, cross-functional environment or scaling consulting or mission-driven organization, • Strong written and verbal communication skills, with the ability to draft clear, audience-appropriate communications quickly and with minimal direction, • Exceptional ability to synthesize information, identify the most important thread, and move forward without needing every detail resolved, • Experience in the education or nonprofit sector, or in consulting, • Comfort and fluency with AI tools (e.g., Claude) and a curiosity about how technology can drive mission-aligned work; ability to navigate myriad tech systems (e.g., Asana/Trello, Salesforce, Zoom), • Track record of operating in ambiguous environments and creating structure where little exists, • Demonstrated commitment to building strong and welcoming cultures that help to develop others, • Exemplification of Braven’s core values, • Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NYC), • Travel 15-20% of the time Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Interview with Hiring Specialist, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Colleagues and Peers Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $87,200-$108,900 in Atlanta, $92,000-$114,900 in Chicago, and $101,200-$126,400 in New York City and Newark. This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply. Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, New York, or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description Team: Product Location: In-Person in Atlanta (GA), Chicago (IL), Newark (NJ), New York (NY) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role To achieve Braven’s ambition of serving 80,000–100,000 Fellows over the next decade, Braven is hiring an Associate Director, Digital Communications & Fellow Engagement to lead a national strategy that meaningfully engages Fellows after they complete the Accelerator and through graduation. This role is responsible for designing and owning Braven’s post-Accelerator Fellow engagement strategy, with a particular focus on leveraging communications and social media as tools for behavior change, learning, and outcomes, not just information delivery. The Director will ensure that engagement efforts drive Fellows toward Braven’s north star outcomes: internship attainment, interview readiness, and securing a strong first opportunity after college. As a senior individual contributor within Program Operations, this role leads high-impact, cross-functional workstreams with significant organizational stakes. The Associate Director will set strategy, influence decision-making, and build scalable systems to increase Fellow participation in post-Accelerator programming, career pathways, and community engagement, especially through MyBraven and social platforms. This role reports to the Head of Program Operations and works closely with Design, Communications & Marketing, Systems & Data, and Regional teams. What You’ll Do Develop and Own the National Post-Accelerator Fellow Engagement Strategy (60%) • Design and own Braven’s national post-Accelerator Fellow engagement strategy, setting direction and standards for how we engage Fellows through graduation using scalable, data-informed approaches., • Shift Braven’s Fellow communications from primarily informational to engagement-driven, ensuring messaging and content drive participation in high-impact behaviors tied to career outcomes., • Partner closely with Career Communities Directors to ensure communications drive Fellow participation in industry-specific and pathway-specific programming, including graduate school and service year pathways., • Own the Fellow engagement strategy for the MyBraven platform, driving adoption, usage, and sustained participation while contributing insights to platform optimization decisions., • Establish and monitor engagement metrics that are explicitly connected to Fellow outcomes (e.g., internship attainment, interview readiness, strong first opportunity), ensuring strategy drives results—not just activity., • Lead cross-functional alignment and decision-making across Program Operations, Product, Systems, and Marketing to ensure engagement efforts operate as a cohesive national system., • Determine the most effective channels and formats (e.g., platform content, social media, email, text) for engaging post-Accelerator Fellows based on data and Fellow behavior., • Build feedback loops and continuous improvement mechanisms to refine engagement strategies based on performance, Fellow input, and outcomes data. Lead Social Media as a Core Engagement and Learning Channel for Fellows (30%) • Design and lead Braven’s social media engagement strategy for post-Accelerator Fellows, positioning social platforms as a key channel for education, skill-building, and motivation—not just brand awareness., • Partner with Communications & Marketing to align Fellow-facing social content with Braven’s broader brand strategy while clearly differentiating goals, audiences, and success metrics., • Define and evolve national vs. regional social media strategies to ensure consistency, relevance, and scalability across markets., • Research, test, and implement best practices from high-engagement, student-centered, and early-career social accounts to increase reach, participation, and impact., • Use social media as an extension of Braven’s career education model—reinforcing key mindsets, skills, deadlines, and opportunities that support Fellows’ progress toward internships and strong first opportunities., • Establish clear metrics for social engagement that connect to downstream behaviors and outcomes, and iterate strategy accordingly. Lateral Leadership and Organizational Influence (10%) • Lead significant cross-functional initiatives and change management efforts, influencing stakeholders without direct authority to drive adoption of new engagement strategies and systems., • Serve as a thought partner and advisor to senior leaders on post-Accelerator Fellow engagement, participation trends, and risks to outcomes., • Lead and laterally manage regional staff, contractors, and student ambassadors, contributing to Fellow engagement and social content execution., • Prepare to take on direct people management responsibilities (e.g., interns or future FTEs) as the function scales., • Represent Braven internally and externally as a leader in postsecondary student engagement and career-focused community building. Requirements Minimum Requirements • 5-7 years of progressive experience in engagement strategy, communications, or related fields, including leading complex, cross-functional workstreams., • Demonstrated experience developing digital engagement strategies that drive measurable behavior change, not just message delivery., • Strong systems-thinking skills, with the ability to design, execute, and iterate on engagement models that operate at a national scale., • Experience using data and insights to connect engagement efforts to outcomes and inform strategic decision-making. Preferred Qualifications • Experience designing engagement strategies for postsecondary students, alumni, or early-career professionals, particularly in workforce development or higher education contexts., • Deep understanding of social media and digital engagement trends among Gen Z and emerging Gen Alpha audiences., • Experience leveraging platforms such as Salesforce, CRM tools, or digital community platforms to drive participation and learning., • Demonstrated ability to influence senior stakeholders and drive alignment across national and regional teams., • Strong analytical orientation with comfort defining success metrics, interpreting data, and making strategic tradeoffs., • Proven ability to thrive in ambiguity, lead through change, and translate complexity into clear direction., • Experience that has informed your belief in Braven’s mission and prepared you to work closely with Braven’s Fellow population. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Atlanta (GA), Chicago (IL), Newark (NJ), or New York (NY), • Will be expected to travel approximately four weeks in the year Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners, • Reference Checks Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $79,200-$99,000 in Atlanta, $83,600-$104,400 in Chicago, and $92,000-$114,900 in New York, NY and Newark, NJ. This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, exempt, and benefits-eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • A one-month paid sabbatical after 4 years on staff Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe that our total rewards package matches what they are looking for in their next opportunity are encouraged to apply. Location We gather in the office 3 days per week (on Tuesday, Wednesday, and Thursday) and work remotely 2 days per week (although certain commitments might adjust that from time to time). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Chicago, IL; Atlanta, GA; New York, NY; or Newark, NJ. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description Job Title: Director, Transformation and Strategy Team: Office of the Chief Executive Officer Location: In-Person strong preference for Chicago (IL), also possible; Atlanta (GA), Newark (NJ), or New York City (NYC) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Transformation and Strategy, to join the newly formed Transformation team. Transformation is charged with ensuring we see around corners and are prepared to maximize strategic opportunities in our future. Your role is to incubate and then hand off initiatives that are critical to our organization's success. You'll do the work of launching pilot projects, figuring out what should be consistent across the organization, and determining what has to be unique to meet the needs of the student population and/or local landscape to scale. You bring a broad toolkit: you will design and execute programs, articulate and assess the business case for initiatives, analyze data and learnings, and build the operational foundation that makes the initiative sustainable and scalable - and you thrive on this. While you don’t manage anyone directly, you will manage across many internal stakeholders, and your ability to move people toward shared outcomes without direct authority is critical to your success. You're energized by ambiguity, you take initiative before being asked, you think in systems, and you genuinely love figuring out what "cutting edge" means for an organization that is paving the way. You enjoy bringing structure to ambiguous problems without flattening the complexity, and you know when to slow down and define the question before rushing to answer it. This role calls for adaptability as Braven's transformation agenda evolves, and your scope will grow with it. To start, you will play a pivotal and dynamic role in deepening our career partnerships with universities, helping to explore and launch an evolution of our core model. Strong contributors here thrive in a startup environment where job descriptions are starting points, not ceilings, and are willing to roll up their sleeves to support whatever the mission needs. This is a small team culture where everyone pitches in, shares credit, and stays focused on student impact. This role is a part of the Office of the Chief Executive Officer and reports directly to the Head of Transformation. What You’ll Do Set Strategy and Own the Business Case (40%) • Develop and own Braven’s multi-year strategy for key pilot initiatives — synthesizing insights from program delivery, partner relationships, financial modeling, and student outcome data into a coherent, evidence-based framework, • Build and maintain the business case for key pilot initiatives as a scalable Braven offering: model unit economics, cost per student, and revenue potential across partner types; translate findings into recommendations for Braven leadership and, where appropriate, external stakeholders, • Establish consistent measurement baselines (including financial, programmatic metrics) so we can make data-driven decisions and meaningful comparisons over time and across pilot partners, surfacing ROI and risks/opportunities on an ongoing basis, • Gather updates from across the team and synthesize them into cohesive, well-structured presentations that reflect both progress and honest challenges, • Prepare materials, briefings, and talking points for board meetings — distilling complex program activity into clear, compelling narratives for a non-operational audience, • Conducts ongoing landscape research to stay current on what is happening in the industry (on university campuses, peer organizations, etc.) and test our assumptions about the model. Deliver Program Outcomes (35%) • Develop a scalable program framework and multi-year roadmap that aligns with Braven’s mission and current model, and enables us to pivot towards new future opportunities, • Execute pilots, launching a suite of programming at initial partner sites, and assess what's working and build a clear framework for what can be replicated versus what needs to be redesigned for each new context, culture, and student population, • Define what should be consistent across pilot contexts and what must be adapted, honoring institutional differences while staying true to our model and principles, • Build authentic relationships with collaborating teams to understand their goals and constraints well enough to be a genuine thought partner (vs. a vendor), • Define how we partner effectively with internal and external stakeholders to strengthen relationships, increase efficiency, and ensure strong outcomes, • Build the operational scaffolding behind launch work — the checklists, timelines, communication templates, and handoff documents that make programs sustainable beyond your direct involvement, • Create and own project plans across program initiatives — timelines, milestones, cross-functional dependencies — and keep work moving forward with minimal oversight, • Conceive, design, and execute specific programs that get participants genuinely excited about the results, • Create and own the project plans behind our program initiatives while building timelines, setting milestones, tracking dependencies, and keeping cross-functional work moving forward, • Manage all logistics end-to-end: vision, venue, promotion, materials, execution, and follow-up with little hand-holding and strong attention to detail, • Debrief every program honestly — what worked, what flopped, what to try next time — and feed those insights back into the overall design Drive Organizational Learning and Operations (25%) • Design and run a data collection campaign to capture key outcomes, • Build the forms, trackers, and processes that make data collection feel easy for stakeholders — low friction, high compliance, • Synthesize findings into clear, compelling narratives for a wide variety of audiences — from student-facing summaries to Alignment Team briefings to board-level presentations, • Ensure data is actionable, not just reported; ensure reports are simple and useful, • Develop high-quality memos, briefings, and presentation materials for high-stakes meetings with external key stakeholders, • Document learnings from each launch in a way that makes the next one faster and smarter and we add to our institutional knowledge base, • Support the broader team in understanding what the data says about the outcomes, and implications for future decisions Requirements Minimum Requirements • Bachelor’s Degree or equivalent, • 7+ years of strong track record of managing multiple complex, cross-functional strategic initiatives and leading others to outcomes – including building or launching a new program, function, or business line from the ground up, • Track record of operating in ambiguous environments and creating structure where little exists, requiring constant iteration and resourcefulness Preferred Qualifications • Exceptional ability to collaborate and work in cross-functional teams, • Strong written and verbal communication skills, with the ability to draft clear, audience-appropriate communications quickly and with minimal direction, • Exceptional ability to synthesize information, identify what should stay consistent, and where adjustments are needed due to various contexts, • Demonstrated ability to move between strategic altitude and hands-on execution: you have set the strategy and built the business case, and you have also done the operational work yourself, • Track record of influencing and driving alignment across senior stakeholders — including organizational leadership — without formal authority, • Strong financial acumen: experience building business cases, modeling unit economics, and translating financial analysis into strategic recommendations for senior leaders, • Experience in the education or nonprofit sector, • Fluency in Asana, Trello, Salesforce, and Claude, Zoom, and Slack are ideal; ability to navigate myriad technology tools, • A genuine appreciation for and enjoyment of the dynamic, fast-paced energy of a college campus, coupled with an ability to connect authentically with diverse stakeholders, ranging from students to university leadership., • Demonstrated commitment to building strong and welcoming cultures that help to develop others, • Exemplification of Braven’s core values, • Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NYC), • Travel 30% of the time Additional Requirements • Authorized to work in the U.S., • Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: • Interview with Hiring Specialist, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Colleagues and Peers Benefits Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $95,900-$118,900 in Atlanta, $101,200-$126,400 in Chicago, and $111,300-$139,100 in New York City and Newark. Salaries are based on a 50-hour work week. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply. Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Join a forward-thinking company as a Postdoctoral Fellow specializing in Natural Language Processing and Artificial Intelligence.

Job Description Job Description POSITION: Senior Service Technician REPORTS TO: Field Services Manager OBJECTIVE: Be a valuable Verrex Team Member as a Field Service Technician, providing white glove service to high profile corporate clients. Must be able demonstrate technical expertise in solving client problems. Strong customer service and communication skills are a must as Verrex strives to continue to be a leader in the Audio-Visual Industry. COMPENSATION: Non-exempt (hourly), monthly cell phone stipend, $600 monthly vehicle stipend, EZ-Pass and Gas Card. BENEFITS: Verrex offers a comprehensive benefits package to support the health, well-being, and financial security of our employees. Benefits include: • Medical, dental, and vision insurance (VSP), • Company-sponsored 401(k) plan with matching contributions, • Company-paid life insurance and AD&D coverage ($50,000), • Long-term disability (LTD) insurance, • Optional supplemental life insurance available for purchase, • Healthcare and Dependent Care Flexible Spending Accounts (FSAs), • Access to AFLAC supplemental insurance products This benefits summary is intended as a general overview and is subject to the terms and conditions of the official plan documents. SKILLS & QUALIFICATIONS: • Minimum 3 to 5 years industry experience., • Must have experience using Tesira and Q-sys software to troubleshoot and make adjustments. Knowledge of DSP audio principles for proper configuration (understanding gain structure, a must). Able to make minor design changes in Qsys or Biamp. Qsys Level 1 and/or Biamp Tesira Certified, • Able to use Crestron Toolbox and Debugger to load code, firmware, and troubleshoot to determine if issue is settings, hardware, or determine if it is a likely code issue to refer to our programming team., • Understanding of IP network principles, Network Switches, AVoIP and Dante Audio., • Able to troubleshoot Poly and Cisco VTC hardware and PC based UC appliances for Zoom and Teams applications., • Understand principles of building and maintaining audiovisual systems, utilizing appropriate reference materials., • Understand how to use all tools as necessary to fabricate and field-engineer solutions., • Can load, test, troubleshoot, and commission control system programs, • Can load, test, troubleshoot, and commission audio DSP systems, including fine tuning of gain structure and AEC RESPONSIBILITIES: • Service Delivery, • Provide telephone and onsite service and preventive maintenance visits for all Verrex customers, including Verrex Service Agreement Customers and Time and Materials Customers as assigned by Service Management, • Complete all service visits in accordance with instructions as indicated on work orders. Bring all questions regarding scope of work, or all customer requests for tasks outside the current scope of work, to Service Department Management, • Work overtime as requested and as necessary to meet deadlines and customer demands, • Service and Support Administration, • Complete and submit all necessary written and electronic documentation for all service visits, including work orders, equipment lists, preventive maintenance checklists, repair forms, and follow-up emails. Submit copies of relevant documentation to customer, • Assist Service Team with documentation of open service items in system of record. Take ownership of all open items assigned to you for resolution by performing any necessary technical research and communicating progress to Service Team, • Take ownership of expediting equipment repairs in the field, including contacting manufacturers and repair houses for case / RMA information, completely filling out all Verrex paperwork, and setting proper expectations with customers regarding equipment turnaround time, • Perform mark-ups of onsite as-built drawings as equipment changes and modifications are made. Bring back markups to Verrex Operations Manager for processing, and return updated drawings to customers, • Assist fellow technicians by providing installation / troubleshooting guidance, • Position will occasionally require other work assignments such as installing new systems, pickup and deliveries as necessary., • Assist fellow technicians by providing installation / troubleshooting guidance, • Technician Mentoring, • Provide mentoring / coaching for all field service technicians, inducing troubleshooting assistance, customer service skills coaching, and situational awareness training., • Take initiative and ownership of complex open service items, including small-scale project management and inter / intradepartmental interfacing as necessary to affect resolution of items, • Take initiative to share relevant technical findings with Verrex Field regarding service issues, potential equipment failure trends, etc., • Sales, Customer Service and Relationship Management, • Clearly communicate arrival and departure time to both customers and Verrex Service Team. Follow-up proactively in the event of delayed arrivals, • Promote Verrex 220 (Time and Materials) services for all out-of-scope work. Promptly bring potential sales leads to the attention of Sales and the Service Team immediately, • Develop and maintain strong professional relationships with existing Service Agreement Customers, • Notify Service Management of all customer feedback, and highlight potential service issues, • Verrex-Furnished Tools and Equipment, • If provided, operate Verrex-supplied vehicle for travel to and from Verrex offices, customer sites and training locations as required, in accordance with all applicable traffic laws., • Maintain vehicle in accordance with Verrex Fleet Guidelines. Promptly notify Fleet Management for all vehicle service needs or issues., • Maintain vehicle stock of all required tools and supplies. Promptly request equipment that needs to be ordered or restocked., • Maintain personal stock of Verrex and user-furnished tools and supplies., • General Policy and Best Practices, • Check Verrex Schedule Board nightly to receive the next day’s work assignments, • Adhere to Verrex dress code whenever on a customer job site or in a Verrex office, • Keep work areas safe, clean and organized, • Submit timesheets daily 1. Ongoing Training and Certification: • Maintain CTS Certification, • Attend all Verrex-sponsored training days, • Attend all offsite manufacturer and equipment-specific trainings as dictated, • Maintain / expand industry knowledge through all Verrex-approved media as dictated by job and customer demands This job description may be revised at any given time by Verrex Management. Employee Handbook Please refer to the Verrex Employee Handbook for company policies on such issues as employment wages, salary, benefits, services, reimbursable expenses, employee communications, safety, health, standards of conduct, and corrective action. Equal Opportunity Employer Statement Verrex is proud to be an equal opportunity employer. We are committed to creating an inclusive, respectful workplace where everyone can thrive.

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