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  • Front Desk Concierge - Security Guard
    Front Desk Concierge - Security Guard
    hace 5 días
    $23–$27 por hora
    Jornada completa
    Manhattan, New York

    We are is seeking a dedicated and vigilant individual to join our team as a Front Desk Concierge and Security Guard. This unique role combines exceptional guest service with crucial security responsibilities, ensuring a safe and welcoming environment for all our patrons and staff. As a Front Desk Concierge, you will be the first point of contact for our guests, providing a warm welcome and professional assistance. As a Security Guard, you will maintain a secure perimeter and respond to any safety concerns. Responsibilities will include: • Greeting and assisting guests with inquiries, reservations, and general information about the steakhouse., • Managing the reception area, ensuring it remains tidy and professional., • Monitoring security cameras and conducting regular patrols of the premises., • Ensuring the safety and security of guests, staff, and property., • Responding to and de-escalating any incidents or emergencies discreetly and efficiently., • Controlling access to restricted areas., • Maintaining clear and accurate logs of all security-related activities., • Collaborating with other staff members to ensure a seamless guest experience. Qualifications: • Proven experience in customer service, hospitality, or security is preferred., • Strong communication and interpersonal skills., • Ability to remain calm and professional under pressure., • Excellent observational skills and attention to detail., • Ability to stand for extended periods and perform light lifting if required., • Basic computer proficiency., • A professional and polished appearance aligned with a fine dining establishment., • Must be able to work flexible hours, including evenings, weekends, and holidays.

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  • Social Media Manager
    Social Media Manager
    hace 11 días
    $22.5–$40 por hora
    Jornada parcial
    Manhattan, New York

    Golf Entertainment Group (NYC) Golf Entertainment Group is seeking a creative and trend-aware Social Media Manager to oversee content and digital growth for multiple NYC entertainment brands, including Puttery, Rory's Rooftop, and High Line Comedy Club. This role is ideal for someone deeply connected to NYC culture, nightlife, comedy, sports, and hospitality. You’ll help drive awareness, engagement, reservations, ticket sales, and brand growth across Instagram, TikTok, Reels, and other social platforms. Responsibilities • Manage social media accounts across multiple brands, • Capture and create content for:, • comedy shows, • rooftop events, • influencer activations, • sports watch parties, • food & beverage, • nightlife experiences, • Edit and publish short-form video content, • Write captions and promotional copy, • Track engagement, audience growth, and campaign performance, • Stay on top of trends, memes, and platform updates, • Coordinate with creators, influencers, comedians, and venue staff Qualifications • 2+ years in social media, hospitality, nightlife, or entertainment marketing, • Strong understanding of Instagram, TikTok, and short-form video, • Experience with CapCut, Canva, Premiere, or similar tools, • Comfortable working nights and weekends, • Strong creative instincts and ability to move quickly in live-event environments Bonus Points • NYC nightlife or entertainment experience, • Influencer marketing experience, • Paid social experience, • Photography or videography skills Location New York City (In-Person) Schedule Full-Time with flexible hours based on events and activations.

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  • Receptionist / Front Desk Associate
    Receptionist / Front Desk Associate
    hace 14 días
    $18–$22 por hora
    Jornada completa
    Manhattan, New York

    Front Desk / Receptionist (Hotel) We are looking for a friendly, highly communicative, and responsible Front Desk Receptionist to join our hospitality team in New York. Please do not apply if you are not comfortable actively communicating with guests every day. Hospitality is about people and we need someone who genuinely enjoys helping others. This role is perfect for someone who knows how to stay organized, multitask under pressure, and maintain a calm, positive attitude in a fast-paced environment. Responsibilities: • Welcoming guests and creating a warm, professional first impression, • Managing check-in and check-out procedures, • Communicating with guests in person, by phone, and via email on a daily basis, • Working with reservations and guest information, • Maintaining daily reports and basic documentation through our channel manager, • Using Excel for tracking, reporting, and internal records, • Coordinating with housekeeping and management, • Handling guest requests and resolving minor issues professionally, • Performing room inspections and cleanliness checks, • In emergency situations, helping clean and prepare rooms when necessary - nobody is perfect :), • Ability to lift up to 50 pounds We are looking for a responsible person who is not afraid to take ownership and responsibility. Requirements: • Excellent communication skills and a friendly personality, • Strong customer service mindset, • Excel knowledge is mandatory, • Punctuality and reliability, • Ability to multitask and stay organized, • Comfortable working in a fast-paced environment, • English and Spanish (additional languages are a big plus) 📍 Location: 125 Bowery, New York 🕒 Schedule: Shift-based (7AM–3PM; 3PM–10PM; 10PM–7AM) If you enjoy meeting new people, staying organized, and being the face of a hospitality brand — we’d love to hear from you.

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  • Host / Hostess
    Host / Hostess
    hace 14 días
    $18–$20 por hora
    Jornada parcial
    Long Island City, Queens

    A restaurant hostess responsible for creating a welcoming atmosphere, managing seating arrangements, and ensuring a smooth dining experience. This role requires strong customer service skills, multitasking abilities. 1. Greeting & Seating Guests: • Warmly welcome guests upon arrival and escort them to their tables ., • Manage waitlists during peak hours and provide accurate wait-time estimates . 1. Reservation Management: • Take and confirm reservations via phone or online systems ., • Maintain an organized seating chart to balance server workloads . 1. Customer Service & Problem Resolution: • Address guest inquiries, complaints, or special requests professionally ., • Assist with menu recommendations and provide information about daily specials . 1. Coordination with Staff: • Communicate with servers, bussers, and kitchen staff to ensure efficient service ., • Assist in clearing tables or handling to-go orders if needed . 1. Maintaining Cleanliness & Organization: • Keep the reception area, menus, and waiting zones tidy ., • Perform opening/closing duties (e.g., setting up host stands, updating reservation s, • Experience: Prior hostess or customer service experience preferred but not mandatory ., • Communication: Friendly demeanor with strong verbal and interpersonal skills ., • Multitasking: Ability to manage high-traffic periods while remaining calm ., • Physical Stamina: Stand/walk for extended periods and lift trays if required ., • Flexibility: Availability for evenings, weekends.

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  • Host / Hostess
    Host / Hostess
    hace 25 días
    $22–$24 por hora
    Jornada parcial
    Manhattan, New York

    Ginger is looking for a Host. Reporting directly to the COO, this role is responsible for welcoming/greeting guests to the restaurant and ensuring that they are seated and receive attentive service. The Host duties include maintaining a waitlist of guests during service, distributing menus, confirming restaurant contact information to guests, accepting phone calls, making and adjusting reservations, as well as working with the service team to ensure the restaurant is seated in a timely and efficient manner. What You Will Do Warmly welcome guests upon arrival, manage the waitlist efficiently, and escort them to their designated tables, providing a positive first impression. Handle reservations, confirm bookings, and maintain an organized system to optimize table turnover and accommodate guest preferences. Effectively communicate with the restaurant staff to coordinate seating arrangements, manage guest flow, and address any special requests or considerations. Assist guests with inquiries, provide information about the menu, and offer guidance on restaurant policies to ensure a seamless dining experience. Keep the host/hostess station and waiting area tidy, contributing to the overall cleanliness and attractiveness of the restaurant. Address guest concerns or issues with professionalism and tact, seeking assistance from management when needed to ensure customer satisfaction. Handle multiple tasks simultaneously, such as answering phones, managing reservations, and coordinating with servers, while maintaining a positive and composed demeanor. Promote special events, menu items, or promotions to guests, contributing to increased sales and overall customer enjoyment. Work collaboratively with the serving staff, kitchen team, and management to facilitate a smooth and efficient dining service. About You 1+ year of host experience in a fine dining, high volume setting. Excellent interpersonal and communication skills. Strong organizational abilities and attention to detail. Ability to remain calm under pressure and manage waitlist dynamics effectively. Positive and friendly attitude, with a passion for delivering exceptional customer service. Familiarity with reservation systems and basic restaurant operations is a plus. Flexibility to work evenings, weekends, and holidays as needed. Professional appearance and demeanor. Physical Requirements Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards. Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis). Ability to stand for prolong periods of time. Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Climbing steps regularly. Compensation: $22 per hour + tips NOTICE TO THIRD PARTY AGENCIES Please note that Ginger does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Ginger will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Ginger explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Ginger. This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. Ginger reserves the right to change or modify job duties as necessary based on business necessity.

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  • Front Desk Team Member Wanted – Taiwanese Restaurant in LIC
    Front Desk Team Member Wanted – Taiwanese Restaurant in LIC
    hace 2 meses
    $13–$18 por hora
    Jornada parcial
    Long Island City, Queens

    Overview We are seeking an energetic and friendly Front Desk Team Member to join our vibrant Taiwanese restaurant located in LIC. This role is perfect for someone who thrives in a lively environment, enjoys engaging with guests, and has a passion for delivering exceptional customer service. As the first point of contact, you will create a welcoming atmosphere, ensure smooth operations at the front desk, and support our team in providing an authentic dining experience. This paid position offers an exciting opportunity to develop your hospitality skills while working in a dynamic, multicultural setting. Responsibilities • Greet guests warmly upon arrival and assist with seating arrangements to ensure a positive first impression, • Manage guests efficiently using POS systems (Toast POS), • Answer phone inquiries with professionalism and provide accurate information about the menu, reservations, and restaurant policies, • Handle reservations, waitlist management, and guest inquiries to optimize seating flow and reduce wait times, • Collaborate with kitchen and service staff to coordinate guest needs and enhance overall dining experience, • Packing takeout orders, • Assisting with simple food prep when needed Requirements • Previous experience as a host/hostess or in food service is highly preferred, • Strong communication skills with excellent phone etiquette and guest interaction abilities, • Familiarity with restaurant POS systems (Toast POS) is a plus, • Demonstrated customer service skills with a friendly, professional demeanor, • Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail, • Fluent in English and Chinese Join us to be part of a passionate team dedicated to delivering authentic Taiwanese cuisine and memorable guest experiences! We value energetic individuals who are eager to grow within the hospitality industry while providing top-tier service in a lively setting.

    Inscripción fácil
  • Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    hace 2 meses
    $13–$25 por hora
    Jornada completa
    Manhattan, New York

    Become part of Fifth Avenue's premier new dining destination! QuanJuDe New York is seeking passionate, proactive, and motivated individuals to join the founding team of our much-anticipated U.S. flagship restaurant! With a prestigious 160-year history and global acclaim—underscored by our Vancouver outpost earning a Michelin Star for three consecutive years—our brand is bringing its legendary signature flavors, elevated by a modern, refined experience, right to the center of NYC. We offer a variety of rewarding career paths and are dedicated to building a culture centered on excellence and unparalleled guest service. If you have a strong commitment to service and genuine enthusiasm for hospitality, we look forward to receiving your application! We offer a competitive compensation package, with details negotiable. Front of House (FOH) Positions - Organized by Importance & Category I. Senior Management 1. General Manager (GM) • Responsibilities: Oversees all restaurant operations (FOH & BOH), P&L management, strategic planning, staff leadership, ensuring exceptional guest experiences and brand standards., • Experience: Extensive senior management experience in high-volume, upscale/fine dining required. 1. Assistant General Manager (AGM) • Responsibilities: Supports the GM in all aspects, manages daily FOH operations, staff scheduling and supervision, inventory control, guest relations resolution., • Experience: Strong FOH management experience in upscale dining required. 1. Marketing Director • Responsibilities: Develops and implements marketing strategies, manages brand communications, PR, advertising, social media oversight (must be proficient in major platforms like Instagram, TikTok, etc.), analyzes market trends. Must be familiar with the NYC F&B scene., • Experience: Proven marketing management experience, ideally within hospitality or luxury brands in NYC, required. II. Departmental Management & Specialists 1. Floor Manager • Responsibilities: Manages dining room service flow, supervises floor staff, ensures service standards are met, handles guest interactions and resolves issues during service., • Experience: FOH management or supervisory experience in a high-quality restaurant required. 1. Bar Manager • Responsibilities: Oversees all bar operations, beverage inventory management, ordering, cost control, develops cocktail menu, manages bar staff., • Experience: Bar management or extensive high-end bartending/supervisory experience required. 1. Sommelier • Responsibilities: Responsible for maintaining and updating the wine list, cellar organization, providing expert wine service and pairing recommendations to guests, and conducting staff wine training., • Experience: Sommelier certification (CMS, WSET, etc.) and fine dining experience strongly preferred. III. Service & Bar Staff 1. Server Captain • Responsibilities: Leads a service section, provides exemplary service to guests, assists with training junior servers, may handle special guest requests or VIP tables., • Experience: Extensive fine dining server experience with demonstrated leadership potential required. 1. Expo Lead / Support Leader • Responsibilities: Responsible for ensuring cleanliness of the expo/pass area; ensuring timely and accurate food dispatch in correct sequence; coordinating Food Runner/Support staff; training new support team members., • Experience: Experience as an Expediter or Senior Food Runner preferred, with leadership potential. 1. Server (HIGH TIPS) • Responsibilities: Provides attentive and knowledgeable table service, explains menu items, takes orders accurately, ensures guest needs are met throughout their dining experience., • Experience: Fine dining server experience required; candidates with strong sales awareness and skills (e.g., able to perform upselling and product recommendations) are preferred. 1. Bartender • Responsibilities: Prepares high-quality alcoholic and non-alcoholic beverages, interacts with guests at the bar, maintains bar cleanliness and inventory, follows recipes precisely., • Experience: Professional bartending experience required; specialized craft cocktail/mixology experience preferred for a stronger focus. 1. Host Leader • Responsibilities: Leads the daily operations of the host team, manages shifts, assists with training new hosts, handles complex reservations or guest inquiries, ensures efficient and organized front desk operations., • Experience: Extensive host experience with demonstrated leadership or training capabilities required. 1. Host / Hostess • Responsibilities: Greets and seats guests, manages reservations flow, answers phones professionally, maintains a welcoming atmosphere at the entrance. Reports to Host Leader or Manager., • Experience: Prior hosting or customer service experience in reputable establishments preferred; excellent communication and customer service awareness are essential; candidates with sales potential or related experience are preferred. 1. Server Assistant • Responsibilities: Responsible for maintaining table cleanliness, assisting with resetting tables, providing water service, restocking service stations with supplies and cutlery, and other support tasks., • Experience: No specific experience required, but relevant F&B experience is a plus; attention to detail and service orientation are key. 1. Food Runner / Support • Responsibilities: Responsible for accurately and efficiently running food orders, assisting with clearing tables, and ensuring correct corresponding tableware is provided for different dishes. Positive attitude required; training provided., • Experience: No experience necessary, but prior restaurant experience is a plus; positive attitude and willingness to learn are most important. IV. Support & Administration 1. Social Media Specialist • Responsibilities: Creates engaging content (photos, videos, copy), manages daily posting and community interaction on relevant platforms, assists with website updates., • Experience: Proven experience managing social media accounts for a business (preferably hospitality/lifestyle) required; basic web/design skills are a plus. Back of House (BOH) / Culinary Team Positions: 1. Executive Chef • Overall responsibility for kitchen operations, menu development, cost control, team management, and quality assurance. 1. Sous Chef • Assists Executive Chef in daily kitchen management. 1. Wok Chef • Expertise in various high-heat wok cooking techniques for assigned dishes. Experience required. 1. Head Butcher • Supervises all cutting, portioning, and initial preparation of ingredients (including 'Shui Tai' duties like cleaning/processing seafood, poultry, and vegetables), manages the cutting team, ensures consistency and quality. Experience required. 1. Butcher • Performs precise cutting, portioning, and preparation of various meats, seafood, poultry, and vegetables according to specifications. 1. Steamer Chef • Responsible for the preparation and quality control of stocks, broths, soups, and stews; manages the steaming station; potentially handles processing and storage of bulk ingredients. 1. Peking Duck Chef • Specialist in the entire process of preparing and roasting Peking Duck, managing dedicated ovens and equipment. Specific experience required. 1. Dessert Chef Responsible for the dessert menu execution, including preparation, plating, station management, and quality control. 9.Appetizer Chef • Prepares and plates all cold dishes, salads, and appetizers. 10.Kitchen Assistant / Plater • Primarily assists chefs with plating and presentation, ensures smooth transfer of dishes from stations to the pass; performs basic kitchen support tasks, assists with prep. (This role incorporates the former Kitchen Assistant/Apprentice function). 11.Dishwasher • Responsible for cleaning, sanitizing, and storing all dishes, cookware; maintaining cleanliness and hygiene in kitchen areas. If you are passionate about hospitality and believe you have the skills and enthusiasm to contribute to our team at Quan Ju De Fifth Avenue, we would love to hear from you. Job Types: Full-time, Part-time, Contract Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Referral program Vision insurance

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  • Front Desk Agent
    Front Desk Agent
    hace 2 meses
    $20–$25 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities Greet guests with a welcoming smile and friendly demeanor Perform all guest check-in and check-out procedures Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. Collect payment for room charges and other fees Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Inform guests of hotel amenities and offerings Be informed and up-to-date on all types of room accommodation and availability Communicate with housekeeping, room service and security staff as necessary Provide local information on restaurants, special sites, activities, etc. Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Take and deliver messages for guests Store luggage and valuables as needed Assist with and book tours and activities for guests Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Front Desk Agent Requirements and Qualifications High school diploma or GED equivalent preferred Previous experience in customer service and/or hospitality industry preferred Experience using hotel booking software a plus Computer literate and proficient using Microsoft Suite Personable and outgoing when dealing with guests Professional phone demeanor Excellent customer service skills Ability to maintain calm, polite, and patient in stressful situations Organized and detail-oriented Ability to connect with guests and consistently give them a positive customer experience

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