¿Eres empresa? Contrata reservations candidatos en New York, NY
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels
As a Hostess, you will be the first point of contact for guests entering the restaurant. Your primary responsibility is to ensure guests have a warm and welcoming experience from the moment they arrive until they are seated at their table. You will manage reservations, answer questions, and assist with maintaining a smooth flow of customers throughout the dining experience. Key Responsibilities: Greet guests promptly and with a friendly attitude. Manage the waitlist and seat guests efficiently. Answer phone calls, take reservations, and provide restaurant information. Maintain the cleanliness and organization of the front-of-house area. Assist with setting up and clearing tables. Communicate with servers and kitchen staff to ensure timely service. Handle guest inquiries, complaints, and special requests with professionalism. Provide guests with menus and inform them of daily specials. Skills & Qualifications: Excellent communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Friendly and approachable demeanor. Previous experience in customer service or hospitality is a plus, but not required. Ability to work evenings, weekends, and holidays as needed.
A restaurant hostess responsible for creating a welcoming atmosphere, managing seating arrangements, and ensuring a smooth dining experience. This role requires strong customer service skills, multitasking abilities. 1. Greeting & Seating Guests : - Warmly welcome guests upon arrival and escort them to their tables . - Manage waitlists during peak hours and provide accurate wait-time estimates . 1. Reservation Management : - Take and confirm reservations via phone or online systems . - Maintain an organized seating chart to balance server workloads . 1. Customer Service & Problem Resolution : - Address guest inquiries, complaints, or special requests professionally . - Assist with menu recommendations and provide information about daily specials . 1. Coordination with Staff : - Communicate with servers, bussers, and kitchen staff to ensure efficient service . - Assist in clearing tables or handling to-go orders if needed . 1. Maintaining Cleanliness & Organization : - Keep the reception area, menus, and waiting zones tidy . - Perform opening/closing duties (e.g., setting up host stands, updating reservation s - Experience : Prior hostess or customer service experience preferred but not mandatory . - Communication : Friendly demeanor with strong verbal and interpersonal skills . - Multitasking : Ability to manage high-traffic periods while remaining calm . - Physical Stamina : Stand/walk for extended periods and lift trays if required . - Flexibility : Availability for evenings, weekends.
Greet and welcome guests with energy and warmth Manage seating flow and maintain an upbeat vibe at the door Make light menu and cocktail recommendations to enhance guest experience Engage in friendly conversation and build guest connections Support light sales by upselling specials and experiences Coordinate with servers and bartenders for smooth guest flow Handle guest inquiries and reservations with a positive attitudes
Position Summary: The Operations Intern will assist with the daily functions of a boutique hospitality and property management company. This role is essential in supporting a smooth guest experience, coordinating team communications, and maintaining operational efficiency across multiple properties. The intern will be involved in both front desk support and backend administrative tasks, working approximately five shifts per week Key Responsibilities Front Desk & Morning Operations Support daily property routines and guest readiness Assist with guest inquiries and resolve minor issues during shift hours Monitor digital platforms (email, booking channels, messaging apps) for overnight activity and respond as needed Update and distribute cleaning schedules to housekeeping teams via internal communication channels Process reservation payments and coordinate with the central reservations team on payment follow-ups Daily Operational Support Manage check-in and check-out workflows for assigned properties Respond to booking inquiries and guest messages on major platforms (e.g., Airbnb, Expedia) Coordinate with housekeeping staff to ensure daily turnover accuracy Maintain and update occupancy, revenue, and guest experience metrics Assist with updating property management tools and task trackers Order and document purchases needed for housekeeping staff Weekly & Monthly Administrative Tasks Prepare weekly performance reports (e.g., occupancy, ADR, guest ratings) Submit recurring orders for guest amenities and supplies Draft and send guest communication templates (arrival reminders, review requests, etc.) Participate in light research for property design and improvement projects Post guest reviews and feedback on appropriate platforms Requirements Strong verbal and written communication skills Highly organized with attention to detail Ability to work both independently and collaboratively Comfortable navigating multiple platforms and tools (e.g., property management systems, project management apps, guest messaging platforms)
✅ Basic Qualifications Must be at least 18 years old (or per state labor laws). Must have legal authorization to work in the U.S. Strong verbal communication skills in English. Bilingual in English and Chinese is a plus (especially in Asian restaurants). ✅ Appearance & Professionalism Clean, neat appearance with professional dress. Friendly, welcoming attitude with strong interpersonal skills. Able to remain calm, polite, and professional under pressure. ✅ Skills & Experience Previous experience in hospitality, customer service, or as a host is preferred but not required. Comfortable using iPad, reservation/waitlist systems (like Yelp Waitlist, OpenTable, etc.). Able to manage guest seating, wait times, and table rotation efficiently. Basic POS or phone system experience is a plus. ✅ Work Availability Must be available to work on weekends, evenings, and holidays. Punctual, reliable, and able to handle fast-paced environments. Willing to work closely with the team including servers, bussers, and managers. ✅ Soft Skills Warm and positive attitude—first impressions matter. Strong problem-solving and multitasking ability. Able to politely manage upset guests or delays.
Harmony Suites in Secaucus, NJ is hiring a Front Desk Agent to join our friendly and professional team! We are looking for a responsible, well-groomed, customer-focused individual with good communication skills to assist with front desk operations. Responsibilities: - Greet and assist guests in a warm and professional manner - Greet and assist guests in a warm and professional manner - Handle check-in and check-out processes efficiently - Manage phone calls, reservations, and guest inquiries - Provide information about hotel services and local attractions - Ensure the front desk and lobby areas remain clean and organized Requirements : - Basic computer knowledge - Flexible to work morning, evening, and weekend shifts - Good communication and interpersonal skills - Well-groomed appearance is mandatory - Dress Code: Black blazer, black pants, white shirt, black or blue tie, and black shoes.
**About Marketsheer:** Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed and valued—and where employees thrive. Position Overview: We are seeking a friendly, confident, and organized Host / Floor Manager to join our team. This role is a hybrid of hospitality and leadership. You'll be the face of our space, greeting guests, managing floor operations, and ensuring an exceptional overall experience. Key Responsibilities: - Greet and welcome guests with professionalism and warmth - Oversee daily floor operations to ensure smooth workflow - Manage reservations, waitlists, and guest seating - Lead and support front-of-house team members during service - Resolve guest concerns or complaints with poise and positivity - Coordinate with kitchen and service teams to ensure timely service - Maintain cleanliness, ambiance, and safety of the floor - Train, mentor, and guide junior staff members as needed - Report operational updates or incidents to upper management Qualifications: - Proven experience in a hospitality or customer service role - Prior supervisory or team leadership experience preferred - Excellent communication and interpersonal skills - Ability to stay calm under pressure and manage multiple priorities - Strong attention to detail and organizational skills - A passion for creating memorable customer experiences - Flexible availability (evenings, weekends, or holidays may be required) What We Offer: - Competitive pay ($25–$30/hr depending on experience) - A supportive and energetic work environment - Opportunities for growth and advancement - Training and development programs - Employee perks and team events Apply now and become part of the Marketsheer team where leadership meets hospitality!
Position: Receptionist Location: Bronx, NY Industry: Rental Car Services Are you a bilingual professional with strong people skills and a polished, reliable presence? Join our growing team in the fast-paced rental car industry right here in Bronx New York We are seeking a fluent English and Spanish speaker who thrives in a client-facing role and can deliver exceptional service to a diverse customer base. Key Responsibilities: Greet and assist customers with reservations, pickups, and returns Communicate clearly in both English and Spanish to ensure excellent service Answer phone inquiries and handle transactions accurately Maintain a clean, organized, and professional front desk and office area Coordinate with drivers, fleet staff, and managers to ensure smooth operations Requirements: Must be fluent in English and Spanish Strong communication and interpersonal skills Presentable, professional appearance and attitude Basic computer skills and familiarity with scheduling or POS systems Prior customer service or rental car experience is a plus, but not required What We Offer: Competitive pay which is open Flexible scheduling (including weekends) Friendly and supportive team environment Opportunity to grow with a locally owned and expanding business If you enjoy working with people, are dependable and bilingual, and want to be part of a growing team in the Bronx, we want to hear from you!
Required Years of Experience 1 year Job Details Provide friendly, responsive service to create an exceptional dining experience for all of our guests, by welcoming and warmly greeting guests on arrival. You are the first point of contact as guests arrive. The first impression is a lasting one and can set the tone for the rest of the guests’ experience in our venue. Manage the efficient and timely seating of our guests to a table that best serves either their wishes or pending additional reservations. MUST BE AVAILABLE ON FRIDAY AND SATURDAY EVENINGS - if you are not consistently available on those evenings then do NOT apply. Familiarity with Resy is preferred, but not required. Compensation Details Hourly: $16.50+
We’re looking for someone warm, attentive, and organized to welcome guests, manage reservations, and ensure smooth seating flow. The ideal candidate is friendly, composed under pressure, and enjoys creating a welcoming environment for every guest. Key Responsibilities: Greet and seat guests with genuine hospitality Manage the reservation system and waitlist efficiently Answer guest inquiries with professionalism and warmth Excellent communication and interpersonal skills Calm, positive demeanor in a fast-paced setting Provide attentive and knowledgeable service throughout the omakase experience Ability to multitask and stay organized in a fast-paced environment Prior serving experience preferred but not required—we’ll train the right person
Concierge / Member Services at Padel United: Padel United – Cresskill, NJ Join the team at Padel United, the premier indoor padel club in the Northeast. Our 36,000 sq ft facility features six indoor courts, a lively café, retail shop, and wellness center — all designed to bring sport, community, and wellness together under one roof. We’re looking for a warm, upbeat Concierge to welcome guests, manage bookings, and keep the good vibes flowing. What You’ll Do: Greet members and guests with a smile Handle check-ins, court reservations & café orders Keep common areas clean and inviting Support club events, retail & member experiences Perks: $17/hour Team gear + retail discounts Growth in a fast-moving, sport-forward company Love people? Love padel (or ready to learn)? Apply today and help us build something special.
We are seeking a dedicated and enthusiastic Service Associate to join our team. The ideal candidate will play a vital role in providing exceptional service for members and their guests as well as executing the responsibilities of the assigned shift. This position requires excellent communication skills, and the ability to manage various responsibilities in a dynamic environment. Golf experience is highly desirable. Responsibilities Check in members and guests for their bay time reservations and/or golf lessons. Manage bay time and golf lesson reservations to ensure smooth tee sheet management. Organize and maintain golf equipment and training aids. Respond to member inquiries. Successfully operate Trackman Simulator systems. Complete and execute shift specific opening and closing procedures. Assist in organizing special events and activities for children and families. Maintain facility cleanliness and organization. Qualifications Previous experience in guest services or hospitality is preferred. Previous experience in the golf industry is a plus, however anyone who is a passionate golfer will be considered. Reliable, trustworthy and dependable. A passion for providing outstanding customer service in a fast-paced environment. Job Type: Part-time Pay: $21.38 - $25.00 per hour Expected hours: 5 – 20 per week Benefits: Flexible schedule Schedule: Evening shift Morning shift Night shift
Introducing "konban", the newest restaurant by the team behind DOMODOMO. Now hiring HOST/HOSTESS with a positive attitude for our vibrant team! Konban is a sophisticated, contemporary Japanese dining establishment that boasts a culinary focus on three exceptional pillars: Tonkatsu, Udon, and Stone Bowl Rice. Our mission is to present a dining experience that elevates these classic Japanese dishes to new heights. Job Description: Guest Greeting: Warmly welcome guests as they arrive, ensuring a positive first impression. Reservation Management: Effectively manage and record guest reservations, adhering to the restaurant's booking system. Seating Arrangement: Escort guests to their tables, providing menus and any necessary assistance. Communication: Coordinate with the waitstaff and kitchen team to manage table turnovers and ensure a smooth dining experience. Customer Assistance: Answer guest inquiries and provide information about the menu, daily specials, and restaurant policies. Waitlist Management: Maintain an organized waitlist during peak hours and estimate wait times for guests. Upkeep of Waiting Area: Keep the waiting area clean, organized, and aesthetically pleasing. Special Occasions: Manage special occasions and reservations, such as birthdays or anniversaries, to enhance the guest experience. Qualifications: Previous experience in a similar role is preferred but not mandatory. Strong communication and interpersonal skills. Ability to multitask in a fast-paced environment. Positive attitude and willingness to learn. Basic knowledge of food and beverages. Konban is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Are you the kind of person who can make someone feel welcome before they even step through the door? We’re looking for a poised, charismatic, and detail-oriented Host/Hostess to be the first impression of our high-end speakeasy bar—a hidden gem known for its elevated cocktails, sultry atmosphere, and impeccable service. This isn’t your typical front-of-house role. You’ll be the gatekeeper to a world of elegance, discretion, and old-school charm. What You'll Do: - Greet guests with warmth, confidence, and genuine hospitality - Manage reservations and waitlists using a modern POS/reservation system - Ensure a seamless and memorable entry experience, in line with the speakeasy's standards - Maintain an aura of professionalism, discretion, and cool under pressure - Work closely with security, bar, and floor staff to manage flow and guest expectations What We're Looking For: - A polished, well-spoken professional with an eye for detail and style - Previous experience in a fine dining, lounge, or upscale bar environment preferred - Strong multitasking and communication skills - An appreciation for ambiance, mood, and the art of first impressions - Ability to remain calm and personable in a fast-paced setting Pay rate is $22/h We are looking for part-time and full-time staff