Are you a business? Hire reservations candidates in Newark, NJ
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels
Greet and welcome guests with energy and warmth Manage seating flow and maintain an upbeat vibe at the door Make light menu and cocktail recommendations to enhance guest experience Engage in friendly conversation and build guest connections Support light sales by upselling specials and experiences Coordinate with servers and bartenders for smooth guest flow Handle guest inquiries and reservations with a positive attitudes
✅ Basic Qualifications Must be at least 18 years old (or per state labor laws). Must have legal authorization to work in the U.S. Strong verbal communication skills in English. Bilingual in English and Chinese is a plus (especially in Asian restaurants). ✅ Appearance & Professionalism Clean, neat appearance with professional dress. Friendly, welcoming attitude with strong interpersonal skills. Able to remain calm, polite, and professional under pressure. ✅ Skills & Experience Previous experience in hospitality, customer service, or as a host is preferred but not required. Comfortable using iPad, reservation/waitlist systems (like Yelp Waitlist, OpenTable, etc.). Able to manage guest seating, wait times, and table rotation efficiently. Basic POS or phone system experience is a plus. ✅ Work Availability Must be available to work on weekends, evenings, and holidays. Punctual, reliable, and able to handle fast-paced environments. Willing to work closely with the team including servers, bussers, and managers. ✅ Soft Skills Warm and positive attitude—first impressions matter. Strong problem-solving and multitasking ability. Able to politely manage upset guests or delays.
Harmony Suites in Secaucus, NJ is hiring a Front Desk Agent to join our friendly and professional team! We are looking for a responsible, well-groomed, customer-focused individual with good communication skills to assist with front desk operations. Responsibilities: - Greet and assist guests in a warm and professional manner - Greet and assist guests in a warm and professional manner - Handle check-in and check-out processes efficiently - Manage phone calls, reservations, and guest inquiries - Provide information about hotel services and local attractions - Ensure the front desk and lobby areas remain clean and organized Requirements : - Basic computer knowledge - Flexible to work morning, evening, and weekend shifts - Good communication and interpersonal skills - Well-groomed appearance is mandatory - Dress Code: Black blazer, black pants, white shirt, black or blue tie, and black shoes.
Introducing "konban", the newest restaurant by the team behind DOMODOMO. Now hiring HOST/HOSTESS with a positive attitude for our vibrant team! Konban is a sophisticated, contemporary Japanese dining establishment that boasts a culinary focus on three exceptional pillars: Tonkatsu, Udon, and Stone Bowl Rice. Our mission is to present a dining experience that elevates these classic Japanese dishes to new heights. Job Description: Guest Greeting: Warmly welcome guests as they arrive, ensuring a positive first impression. Reservation Management: Effectively manage and record guest reservations, adhering to the restaurant's booking system. Seating Arrangement: Escort guests to their tables, providing menus and any necessary assistance. Communication: Coordinate with the waitstaff and kitchen team to manage table turnovers and ensure a smooth dining experience. Customer Assistance: Answer guest inquiries and provide information about the menu, daily specials, and restaurant policies. Waitlist Management: Maintain an organized waitlist during peak hours and estimate wait times for guests. Upkeep of Waiting Area: Keep the waiting area clean, organized, and aesthetically pleasing. Special Occasions: Manage special occasions and reservations, such as birthdays or anniversaries, to enhance the guest experience. Qualifications: Previous experience in a similar role is preferred but not mandatory. Strong communication and interpersonal skills. Ability to multitask in a fast-paced environment. Positive attitude and willingness to learn. Basic knowledge of food and beverages. Konban is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.