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Job DescriptionSenior Lifestyle Strategist New York, USA Work Authorization Required Compensation: $150,000 OTE ($100k base + $50k Uncapped Bonus with up to 2x Booster First-Year Earnings Tied to Performance) Meaningful early equity Intra-USA relocation package available About Aurora Aurora is the AI-native Lifestyle Operating System for the world's highest performers. A proactive, conversational lifestyle management product relied on by the world's top founders, athletes, and creatives to advise, execute, and manage their travel, dining, wellness, experiences, and gifting globally. Over half our members use every single day, 95% every week, and in our first 6 months, member spend & engagement is outperforming industry benchmarks by 5×. Aurora is backed and chaired by Alex Macdonald, the most successful founder in this category, and has raised $9M from experienced operators and tier-1 investors. We are now expanding the founding engineering team as we scale the product and the member base. Aurora is built in person from our offices in London, New York, and Los Angeles. The engineering team works from our London office in Belgravia, with flexible remote days. You can find our recent launch video here. The Senior Lifestyle Strategist Position Our core team of 20 is searching for a full-time Senior Lifestyle Strategist to join our Member Experience Team. You will work directly with our Co-Founders, Founding Lifestyle & Travel Strategists, and Operators to shape and elevate Aurora’s member experience, ensuring high-touch service across every aspect of our product. Your role will be inherently international, blending local expertise with transnational curation and operations. This role reports directly to Aurora's Co-Founder & COO and has the potential to grow into a leadership position across Business Operations, Member Experience, and Growth. This is an opportunity to play a central role in building an AI-enabled product powering the world's highest-impact individuals, combining the speed & accuracy of technology with the knowledge, curation, and network of domain experts & industry insiders. Our Principles We’re a deeply committed team of tier-1 backed and exited operators united by our five core principles: • We seek truth, • We are high-leverage, • We are owners, • We believe impossible is an attitude Why AuroraHigh Leverage Design a daily-use product placed directly in the hands of the world’s most ambitious individuals and organizations - empowering them to compound their time, relationships, and global impact. Cutting-Edge AI Work hands-on with a next-generation AI system redefining lifestyle management at the highest level, spanning context, recommendation, orchestration, and execution. Design an ultra-lightweight, ultra-high-leverage product experience that consistently wins the engagement, trust, and spend of the most powerful consumer cohort in history. Opportunity Play a foundational role in building the future of high-performance lifestyle management - a $100bn opportunity at the intersection of technology, luxury, and longevity. About the Founders Aurora was founded in 2024 by: • Jonah Lowenstein, previously founder of a social e-commerce platform backed by Accel, 20VC, and the co-founder of Venmo, • Aurelius Zwick, won the UK’s largest youth entrepreneurship competition at age 16, • Dmitry Ogurtsov, previously director of engineering at conversational AI company exited to ZoomInfo Aurora is chaired by Alex Macdonald, founder of the world’s most successful concierge - exited to Capital One for $300m. To date, we’ve raised $9M from Tier-1 VCs and operators, including the founder of Cleo, Quadpay, early investors in Supercell and Deliveroo, the President of VistaJet, and tier-1 athletes including Kevin Love and Kyle Kuzma. Requirements Key Responsibilities: • Work with our industry-leading internal AI to manage and curate premium lifestyle experiences for members proactively & on-demand, ensuring recommendations seamlessly fit their personal parameters, • Manage relationships and secure reservations for premium experiences, dining, luxury goods, and wellness through our proprietary networks, • Anticipate the evolving needs of high-achieving individuals, proactively suggesting unique opportunities that enhance both their personal and professional lives, • Cultivate deep knowledge and inventory around the latest trends in premium & bespoke services, products, and experiences to ensure Aurora stays ahead of member expectations, • Provide front-of-line insights and feedback to internal teams, including Product, Engineering, and Operations, to help improve Aurora’s services and drive our AI improvementsWho You Are:, • Potentially fed up with using outdated systems and dealing with slow-moving bureaucracy in your current role, or wanting to scale your knowledge, network, and experience into a global digital platform, working alongside other ultra-high-performance lifestyle & travel strategists, • A consistent out-performer with experience in relationship building & premium clientele, ideally with deep lifestyle knowledge & network in New York, • A highly conscientious person who thrives in a fast-paced environment, capable of simultaneously managing and prioritizing multiple priorities across core lifestyle domains (e.g., dining, experiences, wellness, luxury goods) without compromising on quality, • A proactive problem-solver who anticipates and solves for client needs, constantly going above and beyond to personalize curations and create memorable experiences, • A clear and concise communicator who can adapt messaging to different audiences, effectively set expectations, and maintain engagement and trust., • You have a strong passion for:, • Engaging with the premium lifestyle ecosystem, including services, products, and brands, • Well-being and integrating longevity, personal growth, and self-discovery into experiences Benefits • Competitive salary + performance-based bonus., • Founding stock options package on the ground floor of a $10bn+ opportunity., • Access to exclusive events and Aurora services., • Whoop or Oura Ring on us., • $2,000 annual education budget., • Whatever tech you need to do your best work., • Generous parental leave., • Comprehensive health benefits, with 90% coverage including dental and vision.

Assist with managing guest flow during busy periods, including providing accurate wait times and supporting table turn goals based on reservations. Follow Department of Health and Safety standards related to food handling, hygiene, and alcohol service. Excellent time management, organizational, and

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and, • Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org. THE OPPORTUNITY Launched in 1993, the award-winning Midtown Community Justice Center is one of the country’s first problem- solving courts. It provides alternatives to fines and jail as a response to low-level crime. Seeking to reduce crime and incarceration and increase public trust in justice, the Midtown Community Justice Center works with neighborhood stakeholders to improve Midtown Manhattan, and to serve the vibrant Midtown community, specifically those in need of services. The court responds creatively to low-level offending, seeking sentences that are restorative to the victim, defendant, and community. Further, the Midtown staff engages in ongoing community engagement events to promote community wellness and to help connect people, in need, to voluntary services. The Midtown Community Justice Center is seeking a Program Manager to oversee the Youth P.A.C.T (Positively Advancing in Community Together), a citywide diversion program for teenagers arrested for gun possession. Youth P.A.C.T aims to address the root causes of gun carrying and violence identify supportive and protective factors for its young participants. The program provides a forum for young people and their loved ones to improve mutual understanding and communication, while facilitating connections to critical community-based resources. Using a restorative justice framework, the program includes two components over roughly 12 weeks: One-on-one sessions and restorative circles. Reporting to MCJC’s Project Director and CJI’s Senior Program Manager for Restorative Practices, the Program Manager's responsibilities will include program administration and coordination, iterating on the Youth P.A.C.T program model in collaboration with team members, supervising a Restorative Case Manager, providing case management services to young people and families, facilitating restorative justice processes, and liaising with the Law Department, Family Court, other CJI sites, and community stakeholders. Responsibilities include but are not limited to: • Youth P.A.C.T program planning and oversight, iterating on policies and procedures, implementing systems, and developing curricula;, • Manage all aspects of the Youth P.A.C.T program, including referrals, data tracking, partner relationships, reporting to funders, reporting to Family Court and/or Family Law Department, and/or assigned defense counsel;, • Carry out day-to-day program operations, including participant outreach, screenings/assessments, intake, scheduling, space reservations, and monitoring completion of program requirements;, • Conduct comprehensive restorative justice screenings for all referrals and design individual intervention plans for accepted youth;, • As needed, provide connections to long-term mental health care services to young participants;, • Supervise a Restorative Case Manager and support with building referral relationships with community-based providers;, • As needed, join weekly sessions with youth participants to prepare for restorative circle(s);, • Support youth participant’s family, caregivers, and larger supportive community and prepare them for circles;, • Conduct support circles with parents and caregivers of adolescents and establish a peer network among caregivers;, • As needed, travel to neighborhood-based CJI sites, or community-based organizations to hold weekly engagement sessions and community support circles with youth participants and their families;, • Participate in staff meetings, team-building exercises, trainings, and site visits;, • Participate in evening and weekend community meetings, events, and programming, as needed; and;, • Perform other relevant duties, including coverage and support, as needed to support the Midtown Community Justice Center and Center for Justice Innovation.Qualifications:, • Bachelor’s degree required with at least 3-5 years of relevant work experience required;, • Experience working with youth and families;, • Bi-lingual Spanish preferred;, • Experience with young adult social services programming required;, • Knowledge of restorative practices and at least two years’ experience in circle facilitation;, • Experience with harm reduction, trauma-informed and anti-oppressive practice required;, • Candidates must be willing and able to work collaboratively with colleagues and a variety of court personnel and partner agencies in a high-pressure/fast-paced work environment. Court-based social work is an incredibly unique and demanding area of practice, and candidates must be open to constructive engagement with differing and, at times, competing perspectives., • Strong interpersonal, verbal, and written communication skills;, • Knowledge of community-based resources throughout New York City;, • Experience and/or comfort working with both adolescents and adults;, • Strong organizational and time management skills;, • A creative self-starter, who is comfortable working in a fast-paced, multidisciplinary environment; and;, • Experience and commitment to creating, promoting, and maintaining a respectful, inclusive, and anti-racist work environment; Position Type: Full time, Monday through Friday from 9:00 AM to 5:00 PM with some evening and weekend hours required; subject to change due to program needs. Position Location: New York, NY Compensation: The compensation range for this position is $68,490 - $82,400 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR sVXqV7pAT1

We are currently seeking a dependable and detail-oriented Booking & Reservations Assistant to support scheduling and reservation coordination. This role focuses on assisting with booking requests, organizing details, and ensuring all arrangements are handled accurately and efficiently. This is a fully remote position ideal for individuals who are organized, responsive, and enjoy working in a structured, client-focused environment. • Assist with coordinating bookings, reservations, and scheduling requests, • Gather and organize client information and preferences, • Review reservation details to ensure accuracy and completeness, • Communicate confirmations, updates, and follow-ups in a timely manner, • Maintain organized records of bookings and client interactions, • Support a smooth and efficient coordination process from start to finish, • Strong organizational and multitasking skills, • Clear and professional communication abilities, • Ability to work independently in a remote environment, • Detail-oriented with strong follow-through, • Comfortable using email, online systems, and scheduling tools, • Experience in customer service, administrative support, or coordination roles, • Interest in travel, hospitality, or event-related services, • Flexible remote work environment, • Structured onboarding and ongoing guidance, • Opportunities for growth based on performance, • Supportive and collaborative team setting This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace. $45,000 - $65,000 a year If you enjoy coordinating details, assisting with reservations, and working in a flexible remote environment, we encourage you to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Remote Overview As a Training & Support Consultant, you will ensure Newbook clients receive a world-class experience from onboarding through day-to-day operations. You will combine deep product knowledge with strong communication skills to help customers get the most value from our platform. In this dual support and training role, you will handle incoming requests, troubleshoot complex issues, and deliver engaging training that empowers clients to confidently use Newbook to run their businesses. You will work closely with teams across the company to surface feedback, reduce repeat issues, and continuously improve how we serve our customers. You will also leverage modern tools, including AI-enabled solutions, to improve the quality, speed, and consistency of support and training, helping Newbook scale exceptional experiences across a growing global customer base. What you'll do every day • Serve as a primary point of contact for Newbook clients, delivering timely, high-quality support via phone, email, and other channels., • Diagnose and resolve complex technical issues using structured troubleshooting, replication, and thoughtful escalation to ensure durable resolutions., • Utilise AI-assisted tools to accelerate troubleshooting, surface relevant knowledge, and improve response quality and efficiency., • Plan and deliver engaging 1:1 and group training sessions that help clients confidently use Newbook to manage their reservations, operations, and guest experiences., • Tailor training content and materials to each client's goals, configuration, and operating model., • Prepare clients for their "go live" by validating data imports and system configuration, mitigating risks, and providing hands-on guidance during launch., • Maintain accurate, up-to-date documentation of support interactions, training activities, and client feedback in CRM and knowledge systems., • Contribute to the development and maintenance of knowledge base articles, playbooks, and Confluence pages, leveraging AI tools to improve documentation quality and reuse., • Collaborate closely with Product, Customer Success, and other internal teams to surface product feedback, reduce repeat issues, and improve the overall client experience., • Proactively identify opportunities to automate workflows and enhance client outcomes through AI-enabled and process improvements. What you need to bring • 1–3+ years of experience in customer support, technical support, SaaS operations, or a similar customer-facing software environment., • Strong working knowledge of property management, reservation, or operational SaaS platforms, ideally within hospitality, accommodation, or outdoor hospitality., • Demonstrated ability to independently resolve complex Tier 2 and Tier 3 issues while consistently meeting SLA, CSAT, and productivity targets., • Proven experience delivering customer training or enablement (for example, onboarding, webinars, advanced product education, or operational workflow coaching)., • Excellent verbal and written communication skills, with the ability to build strong client relationships and remain professional under pressure., • Experience using AI-assisted tools to improve troubleshooting, documentation, training effectiveness, or personal productivity. Bonus points • Experience working with Newbook or similar PMS/reservation platforms used by RV parks, campgrounds, or accommodation providers., • Background supporting customers across multiple time zones and regions., • Experience creating or maintaining knowledge bases, training documentation, or Confluence spaces., • Track record of contributing to process improvement, automation, or operational excellence initiatives., • Experience mentoring peers or supporting less-experienced team members in a support or training environment. All applicants must be currently authorized to work in the United States on a full-time basis. Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. About Us: At Storable, we’re redefining property management for specialty real estate. Tailored for the RV & camping industry, we provide the industry’s leading all-in-one technology platform, Newbook. Our solutions integrate management software, reservation tools, websites, online bookings, payments, and more to simplify operations, delight guests, and drive revenue growth. Explore our platform solutions at _. Benefits and Perks: • Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance., • 401(k) match after 60 days, 100% vested after 1 year., • Employer contribution to your HSA, plus an HRA to help offset your deductible., • Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy., • Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things., • 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events., • 8 hours of Rest, Relax, Recharge time to care for your mental health., • Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops, • Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively., • ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment., • Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed., • $50 monthly home data stipend, plus a home office sign-on bonus of $250., • Fertility care support options to help in your journey towards parenthood., • Access to financial experts to help you make informed decisions and achieve your financial goals., • Direct Student Loan Payment Program, some qualifications and eligibility rules apply. Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities. Important Notice: To protect yourself from fraudulent activities, please consider the following: • Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria., • No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag., • Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification. Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com Pay Transparency at Storable At Storable, we believe in the power of transparency to help our employees Do More and Win More. We value our employees and want to ensure equity and fairness in compensation, which is why we include the salary range or hourly rate in each job posting. This range is a good-faith reflection of what Storable would pay for this role. The compensation we offer for this role will fall within this range and will be based on our internal budget, as well as your skills and experience. Please speak with your recruiter about the variable pay plan and earning potential for this role. Potential Pay Range $45,000 - $60,000 USD

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Senior Specialist, Premium Support. The ideal candidate is flexible, hospitable, analytical, and committed to delivering the highest standards of service in English and Spanish, spoken and written. This is a full time position based in Nevada, USA - remote. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will primarily be responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment. You will take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed. Complex case management: Provide the highest level of service to our community in each and every case • Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, • Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation, • Become a subject matter expert in Airbnb policies and procedures, • Operate with little to no support from your leadership, • Explain and simplify complex information, provide appropriate context, and address complex questions with confidence, • Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations, • Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises Combining efficiency with bespoke quality: Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention • Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances, • Ability to multitask and handle multiple issues at the same time with efficiency and speed, • Ability to articulate a rationale and make decisions on when and how to make workflow exceptions, • Personalize communications to users, demonstrating the highest hospitality standards Participating in your team’s improvement: Leverage your functional operational knowledge to proactively support the team success • Provide insights about community experience and continuous improvement opportunities to your Management, • Collaborate with management & leadership to identify process and policy inconsistencies and recommend improvements for the dedicated user segment, • May support Management on initiatives as assigned, such as to drive performance improvements, supporting Management on consultations, acting as a subject matter expert, etc., • Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work. Stakeholder engagement: You have gained the trust of internal & external stakeholders through effective relationship management and delivering results • Demonstrates a high degree of flexibility, approachability, and integrity when resolving sensitive/complex issues relying on management when in doubt, • You are on-call to handle emergency situations in the evenings & weekends, • Inspire a culture where quality is a core principle. Your Expertise: • 4+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts, • Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred., • Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly., • Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs, • Excellent verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders, • Active listening skills, • Empathy and patience in dealing with customers, especially in high-pressure situations, • Strong organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments, • Passion for delivering exceptional customer service and setting a high bar, • Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively, • Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives, • Ability to adapt to new tasks and responsibilities as needed, • Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments., • Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team, • Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools, • Fluency in English and Spanish, spoken and written is required. Your Location: Due to the nature of this position, the successful applicant will need to be based in the State of Nevada- Remote to be able to conduct their work. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: _. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Reservations Support Specialist – Remote. This position is well-suited for individuals who are organized, detail-oriented, and comfortable supporting clients in a remote work environment. Collaborate with internal team members as needed to support daily operations.

Job Description #Temporary #Onsite Reports To: The Call Center Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Typical Working Days: Mondays to Sundays, 8AM-9PM (Shifting Schedule) Job Overview: The Call Center Representative (Rep) will be responsible for general information and inbound sales calls for the client site. The Call Center rep will also be responsible for supporting the sales team on booking seasonal groups, correspondence with customers on changes to their ticket orders and booking ancillary revenue products across Center's attractions. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Support the sales team with B2C registrations, group bookings, and B2B client reservations., • Handle inbound calls and assist customers with new orders, edits, or inquiries., • Assess customer needs to provide personalized solutions and exceptional service., • Suggest improvements to enhance operational efficiency., • Perform other duties as assigned by the Supervisor. Competencies: • High school diploma or equivalent., • Proficient in Microsoft Office (Excel, Outlook, PowerPoint, Word)., • Experience in a high-volume inbound call center focused on customer service., • Knowledge of attraction ticketing systems and Vonage Call Center Software preferred., • Strong communication skills; multilingual ability a plus., • Must be able to work weekends, holidays, and varying shifts. Physical Demands: • Ability to sit, stand, or walk for extended periods and lift up to 40 lbs., • Manual dexterity for office equipment uses; must be comfortable working on a computer. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $21—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description After-school Program Director - COMPASS Elementary COMPASS Elementary Program Director The Program Director is responsible for the oversight of an elementary school-based afterschool program. The Program Director provides leadership, direction, supervision, and support to program staff to ensure desired program goals and outcomes are met. The Program Director serves as the primary contact between Neighborhood Initiatives Development Corp. (NIDC) and the school Principal and represents NIDC to the whole school community. The Program Director reports to and will work with the assigned Program Supervisor and other team members to create a dynamic after-school program that includes academic enrichment, social/emotional activities, project-based learning, arts, sports, and leadership activities. Duties and Responsibilities, in concert with NIDC Youth Department Staff: • Supervise all aspects of a school-based after-school program, • Ensure that the program operates in compliance with all DOH safety and funder regulations and meets all contractual obligations, specifically in the area of enrollment and rate of participation, • Report all incident and accident reports to all relevant parties promptly and submit all documentation in a timely fashion., • Participate in incident review processes, • Plan program activities and schedules for afterschool programs, holidays, and summer camp, • Manage daily operations and coordinate with the school’s administration, teachers, secretaries, and custodial staff, • Organize program logistics, such as schedules, lesson plan collection, snack and space reservations, trips, supply requests, and programmatic needs, • Build relationships with the school principal and administrative team to facilitate seamless integration of the afterschool program into the overall school culture, • Build and maintain positive relationships with all stakeholders (participants, parents, school staff and administration, funders, and the community working collaboratively with other NIDC departments), • Learn and maintain all databases and other systems required by NIDC and funders, • Maintain accurate and up-to-date attendance data and meet deadlines for data entry into databases, • Assist in the interviewing, managing, training, and coaching of program staff and volunteers and documenting these efforts, • Conduct classroom observations; assess and evaluate staff on a consistent basis and address concerns as they arise, • Maintain accurate time and attendance records for all staff, current staff and student files, incident and accident reports, and other required documentation and student data, • Review lesson plans weekly; support the development of curriculum maps and activity plans, • Ensure program content supports initiative goals and outcomes, • Participate in school leadership committees and PTA meetings, • Participate in other organizational development processes, workshops, and trainings including developing new programmatic initiatives, • Work closely with families, parents, and guardians to ensure the needs of students are met, • Create a strong sense of community that values respect, acceptance, and high expectations, • Perform other duties and tasks as deemed necessary by the NIDC Qualifications Requirements: • A minimum of a Bachelor’s degree in elementary education required, or Bachelor's degree with SACC license credential., • A minimum of four years of relevant experience working with children in an educational, or SACC-licensed setting is preferred, • At least two years experience supervising staff and managing programs is preferred, • Must be able to obtain, • Strong leadership, conflict-resolution, and diplomacy skills, • Excellent organizational skills, attention to detail, ability to prioritize, meet deadlines and multitask in a fast-paced environment, • Capacity to work independently and collaboratively, • Strong verbal and written communication skills, • Computer proficiency including Microsoft Office Suite, email correspondence, and database management is required, • Familiarity with NY State Standards, including OCFS and DOH regulations, • Must be available to work Monday through Friday, between the hours of 10:00 am and 6:00 pm, • Must take part in 30 hours of professional development opportunities per year and be available for some program or organization events outside of regular business hours Certifications Requirements: • CPR and RTE, • Certificate of Fitness for Fire and Emergency Drill Conductor (W-07), • Note: All certifications must be obtained within 90 days of employment. This is a full-time position. Salary starts at $60,000 per year, commensurate with applicant experience and education A current physical exam and TB test are required for all Program Directors. All site-based staff must be fingerprinted before being hired. How to apply Please apply with a resume and cover letter. Applications submitted without a resume and cover letter will not be considered. Only candidates being considered for the position will be contacted. As per the COVID-Safe Requirement set forth by New York City, all staff working for the Department of Education are required to be fully vaccinated for COVID-19. Employment with NIDC is contingent upon receipt of proof of vaccination status. Visit us at www.nidcny.org for more information about our organization. Neighborhood Initiative Development Corp. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neighborhood Initiative Development Corp. makes hiring decisions based solely on qualifications, merit, and business needs at the time. \nCompany Description We provide a broad range of youth development and family support services, including after-school programs for students in grades K-12, summer camp, a nightly teen center, and support for older youth and adults. As a staple in the community, NIDC works with tenants, landlords, precincts, schools, health centers, merchants, and elected officials to address a wide variety of issues facing the Bronx, including economic development and revitalization. We provide a broad range of youth development and family support services, including after-school programs for students in grades K-12, summer camp, a nightly teen center, and support for older youth and adults. As a staple in the community, NIDC works with tenants, landlords, precincts, schools, health centers, merchants, and elected officials to address a wide variety of issues facing the Bronx, including economic development and revitalization.

The Front Desk Experience Manager is the first point of contact for members and guests, ensuring a seamless, welcoming, and professional arrival experience.This role oversees member check-ins, reservations, and all points of club reception contact while maintaining the highest standards of hospitali

We are looking for a dynamic team player to join this amazing group of professionals.Please have a passion for hospitality as it is what drives our incredible industry.Nightly's is a buzzing spot with great energy and has drawn a great crowd and full reservations from day one.We are looking for addi

Tribeca, is seeking an exceptional Host to join our team. As a Host at HUSO/Marky’s Caviar Tribeca, you are not simply managing reservations—you are orchestrating the guest experience from the very first interaction.

We are a New York City–based hospitality services team providing centralized reservations and guest experience support for a growing portfolio of restaurant clients.Each of our clients has its own unique identity, cuisine, and approach to hospitality.Our role is to understand what makes every

Smile and greet guests with warm welcome and good bye,ensuring a welcoming atmosphere.Manage reservations and waitlists using Resy.Handle Resy inquiries in polite manner.Maintain a clean and organized host station.Provide basic guidance on Mediterranean food, wine, and culture to enhance the guest e

Work with management to promote special events, happy hour, brunch, live DJs, and seasonal promotions. Work with management to promote special events, happy hour, brunch, live DJs, and seasonal promotions. Performance Bonus for content that generates measurable increases in reservations and sales (t

Greet and welcome guests in a warm and professional manner.Manage reservations and walk-ins efficiently.Coordinate seating with the service team.Maintain an organized and clean host stand.Friendly, outgoing, and professional demeanor.Strong communication and multitasking skills.Ability to work in a

Friendly and professional Host/Reservationist with experience greeting guests, managing reservations, answering phone calls, and ensuring excellent customer service.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Host. Are you someone who is passionate about people,driven by purpose, and clever in your approach? If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more”….. The host plays a critical role in the guest experience, as he/she is the first and last person whom will interact with our guests. By definition, a host is ‘the person who receives or entertains other people as guests’. You are responsible for setting the tone! This position will follow the rooftop season of April 6th - September 15th. RESPONSIBILITIES AND AUTHORITIES: Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity. You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: Responsible for welcoming and greeting all guests. Responsible for knowing restaurant and company information, including, but not limited to, hours of operations, directions, awareness of neighborhood, sister properties, and names and titles of corporate employees. Responsible for recognizing regular and VIP guests. Use personality and hospitality skills to provide a seamless and memorable guest experience. Dress professionally in clean and presentable attire, and never forgetting to wear a smile. Check guests in. Walk guests to tables and engage in conversation while doing so. Pull out chairs and present menus individually. Listen to guests’ complaints and work to diffuse any unhappy guest situations. Utilize management to help. Master the operations of the Open Table system. Complete all opening and closing side work as assigned. Interact with fellow employees and guests in a cheerful, professional manner. Communicate with the Maitre’d any open tables, long waits, or guest issues. Courteously handle and apologize for any tables waiting past their reservation time. Welcome all guests with the same hospitality you would extend to guests in your home. Responsible for wishing all guests a warm farewell. Handle reservations. Answer all phone calls with a warm, inviting & professional tone. Cater to all guest needs & requests by communicating via email & telephone. Confirm all reservations 1 day prior. Communicate all Event Inquires to the Sales Team. Forward all phone messages. Handle all credit card authorizations for guests. Acquire all credit card Information for Itemized receipts and credit card disputes. Forward all lost and found inquires to management. Maintain an efficient and accurate reservation system (Open Table or any other system we may use). Have a working understanding of all basic restaurant Information. Understands complete floor plan & service flow of the restaurant. Communicate all necessary information including VIP reservations, cancellations and guest issues with the Restaurant Managers and the Maitre’d. Keep reservations office clean and organized. Always remember that the guests’ phone interactions with host are a very important part of the dining experience; you will be the diner’s first impression of the restaurant. REQUIREMENTS: 1-2 years of similar experience Understanding the reservations system (Open Table) Rate of Pay: $20.00 - $22.00/hour

Job Description Topview Sightseeing is looking for Servers to join our team and be the first point of contact for our guests. You should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive till their departure. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Ultimately, you’ll ensure we provide excellent guest service with high standards and a pleasant cruise experience to our guests. Responsibilities: • Servers are responsible for opening and closing side-work which can include, but is not limited to:, • Polishing Glassware and Silverware, • Setting the Dining room for brunch/Dinner service with the appropriate table setup., • Preparing side stations with appropriate amount of pens and backups, • Making sure lamps and handhelds are charged before service, and put to charge after., • Making sure sugar caddies and salt and pepper shakers are replenished, • Coffee stations are clean and fully stocked., • Servers should welcome guests aboard and assist them in seating comfortably in their designation section, • Servers are required to up sell bottled water options, • Servers are responsible for accurately taking guests food and drink orders, while collaborating with the kitchen and bar staff for prompt and correct delivery of orders, • servers are responsible for memorizing the menu dishes and cocktails while upselling premium options, • Servers are to assist with the upkeep of tables, bussing, and keeping the dining area presentable., • Servers are responsible for setting and rearranging the dining area to accommodate reservations appropriately, • Handle mooring lines to dock or undock the vessel, • Responsible for getting underway, mooring, anchoring, handling lines, and bridge operations in all weather conditions, • Perform lookout duties while underway, including watching for other vessels and monitoring the waterway for potentially unsafe conditions, • Assist in boarding and disembarking of passengers, • Assist with filling water, bunkering fuel, unloading black water, connecting and disconnecting shore power as directed, • Perform cleaning and custodial tasks of the vessels and property, including maintenance and construction tasks as assigned and minor engineering repairs and rounds as directed, • Seek the highest levels of quality and professionalism, • Maintain passenger count, • Work to achieve the highest levels of performance and productivity, • Assist with training of crew as directed, • Seek continuous improvement, • Assist the Captain in ensuring compliance with all applicable local, state, and federal safety and environmental regulations, • Assist the Captain in ensuring the vessel is in an inspection-ready condition at all times, • Monitor passenger & crew member safety issues on the boat. Ensure that safety equipment is utilized and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials, • Participate in meetings, training, drills and safety audits as required by USCG & company policy, • Develop the understanding of all phases of shipboard safety procedures and knowledge of the location and use of all firefighting and safety equipment (i.e. fire extinguishers, fire stations, life preservers, work vest, and life floats), • Use proper Personal Protective Equipment (PPE), • Report safety, operational, and environmental issues to your direct supervisor immediately, • Additional job duties assigned Requirements: • This position requires a pre-employment drug screen due to federal contract requirements., • Proven work experience as a Server, • Hands-on experience with cash register and ordering information system, • Attentiveness and patience for customers, • Active listening and effective communication skills, • Team player, • Previous marine experience preferred, • Must be able to lift 50 lbs, • Available to work a variety of hours, days and shifts .Pay: This position pays $17/hr + tips Powered by JazzHR 5GEOaXEu3b

Job Description Overview Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be. From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual – and community – in reaching new heights. We elevate wellness and strive to anticipate every need to offer a life more inspired. Atria Senior Living’s Coterie brand has openings for individuals looking for a career with outstanding benefits, including: • Paid holidays and PTO, • Community employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees., • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results, • Benefits package also includes Health, Dental, Vision, and Life Insurance, • Retirement Savings Plan / 401(k) employer match, • Tuition reimbursement (U.S Based Communities) *Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now! Responsibilities The Server engages with residents and guests to provide a memorable dining experience by taking food and beverage orders, retrieving and serving food & beverages according to service standards, courteously and efficiently. This individual collects payments when necessary. This individual assists in the appearance and maintenance of the restaurant area and equipment. • Provide a high level of customer service at all times., • Anticipate resident’s needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Maintain complete knowledge of restaurant(s) operations, proper table set -up and dress code of the restaurant(s)., • Work closely with the Food & Beverage Director and/or General Manager to keep residents satisfied with food and beverage programs., • Set tables in accordance to Coterie standards., • Serve residents and guests meals and beverages as requested., • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving., • Adhere to Quality Enhancement standards and standard food safety practices., • Review daily menu with residents., • Maintain complete knowledge of Toast and/or POS system as well as manual systems., • Take and deliver accurate meal orders to residents and guests., • Remove used or soiled plates, utensils, glasses, linen from the dining room as needed., • Clean and reset tables immediately after resident and guests depart., • Maintain complete knowledge of all menu items, prices (when applicable), preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size and method of presentation., • Assist with preparation and execution of special events, banquets, and theme meals., • Adhere to payment, cash handling and credit policies/procedures., • Process payments through the POS., • When applicable, acquaint new residents with menus, seating, and dining options and hours., • Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room., • Complete side duties as assigned: cleanliness, quality and amount of all restaurant stock and supplies using checklist; fold napkins., • Review reservations and accommodate requests and exceed expectations for pre-assigned tables as necessary., • Create a strong sense of teamwork and cooperation among all staff., • Attend Pre-Meal stand up held for all dining and kitchen staff., • May perform other duties as needed and/or assigned. Qualifications • Two (2) to three (3) years of experience as a server, Fining Dining experience preferred., • Food handling certificate where applicable., • Certificate in alcoholic awareness program where applicable., • Basic reading, writing, and mathematical skills., • Strong communication and teamwork skills., • Strong organization and time management skills., • Able to resolve problems of dissatisfied customers and/or employees., • Minimum of 18 years of age to serve alcoholic beverages and 21 to pour.

Job Description Topview Sightseeing is looking for Servers to join our team and be the first point of contact for our guests. You should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive till their departure. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Ultimately, you’ll ensure we provide excellent guest service with high standards and a pleasant cruise experience to our guests. Responsibilities: • Servers are responsible for opening and closing side-work which can include, but is not limited to:, • Polishing Glassware and Silverware, • Setting the Dining room for brunch/Dinner service with the appropriate table setup., • Preparing side stations with appropriate amount of pens and backups, • Making sure lamps and handhelds are charged before service, and put to charge after., • Making sure sugar caddies and salt and pepper shakers are replenished, • Coffee stations are clean and fully stocked., • Servers should welcome guests aboard and assist them in seating comfortably in their designation section, • Servers are required to up sell bottled water options, • Servers are responsible for accurately taking guests food and drink orders, while collaborating with the kitchen and bar staff for prompt and correct delivery of orders, • servers are responsible for memorizing the menu dishes and cocktails while upselling premium options, • Servers are to assist with the upkeep of tables, bussing, and keeping the dining area presentable., • Servers are responsible for setting and rearranging the dining area to accommodate reservations appropriately Requirements: • Proven work experience as a Server, • Hands-on experience with cash register and ordering information system, • Attentiveness and patience for customers, • Active listening and effective communication skills, • Team player, • Available to work a variety of hours, days and shifts Powered by JazzHR huJq7p6L5i

As a Host, you will warmly greet guests as they arrive, manage reservations, and efficiently seat guests in the dining area. Ensure the host area and entrance are always clean and presentable.

Job Description Topview Sightseeing is looking for Servers to join our team and be the first point of contact for our guests. You should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive till their departure. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Ultimately, you’ll ensure we provide excellent guest service with high standards and a pleasant cruise experience to our guests. Responsibilities: • Servers are responsible for opening and closing side-work which can include, but is not limited to:, • Polishing Glassware and Silverware, • Setting the Dining room for brunch/Dinner service with the appropriate table setup., • Preparing side stations with appropriate amount of pens and backups, • Making sure lamps and handhelds are charged before service, and put to charge after., • Making sure sugar caddies and salt and pepper shakers are replenished, • Coffee stations are clean and fully stocked., • Servers should welcome guests aboard and assist them in seating comfortably in their designation section, • Servers are required to up sell bottled water options, • Servers are responsible for accurately taking guests food and drink orders, while collaborating with the kitchen and bar staff for prompt and correct delivery of orders, • servers are responsible for memorizing the menu dishes and cocktails while upselling premium options, • Servers are to assist with the upkeep of tables, bussing, and keeping the dining area presentable., • Servers are responsible for setting and rearranging the dining area to accommodate reservations appropriately Requirements: • Proven work experience as a Server, • Hands-on experience with cash register and ordering information system, • Attentiveness and patience for customers, • Active listening and effective communication skills, • Team player, • Available to work a variety of hours, days and shifts Powered by JazzHR nPEfnhOnJ8

Job Description Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Host Location: The Warren Street Hotel Position Type: Non-Exempt Reports To: Bar Manager / Food & Beverage Supervisor Job Description: As a Bar Host, you'll be the welcoming face of our establishment, setting the tone for an exceptional dining experience. You'll greet guests on arrival, answer the telephone, take reservations, field emails and ensure that our guests are seated promptly and in accordance with their preferences. Main Duties: • Greet all guests warmly upon arrival, • Provide guests with estimated waiting times, maintaining a professional and courteous attitude even in challenging situations, • Seat guests according to their preferences while balancing customer flow in service stations, • Thank guests as they leave and invite them to return, relaying any feedback to the manager on duty, • Maintain excellent communication between the restaurant and other hotel departments, • Answer calls and field emails, • Perform other duties as assigned by the manager on duty, • Promote other Firmdale Hotels and restaurants, • Ensure punctuality and personal responsibility in all tasks Requirements: • Friendly and welcoming demeanor, • Excellent spoken and written English, • Availability for AM/PM shifts, weekends, and holidays, • Ability to stand for long periods, • OpenTable certification is preferred but not required What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry-cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at The Warren Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

Work From Home Reservations Assistant (Travel) – U.S. Based Only We are currently seeking a detail-oriented and dependable Reservations Assistant to support travel booking and scheduling coordination in a remote environment. This role focuses on assisting with reservations, organizing client details, and ensuring all arrangements are handled accurately and efficiently. It’s a great fit for individuals who enjoy working with details, providing support, and helping create smooth, organized experiences. • Assist with coordinating travel reservations, including accommodations, cruises, and vacation packages, • Gather and organize client information, preferences, and travel details, • Review booking information for accuracy and completeness, • Communicate confirmations, updates, and follow-ups in a timely manner, • Maintain organized records of reservations and client interactions, • Support the overall booking and coordination process from start to finish, • Must be 18+ and based in the United States, • Strong organizational and multitasking skills, • Clear and professional communication abilities, • Ability to work independently in a remote setting, • Detail-oriented with strong follow-through, • Comfortable using email, online platforms, and scheduling tools, • Experience in customer service, administrative support, or coordination roles, • Interest in travel, hospitality, or event planning, • Flexible work-from-home environment, • Structured onboarding and ongoing support, • Access to booking tools and industry resources, • Opportunities for growth based on performance $45,000 - $75,000 a year Earnings are based on completed bookings and client activity. Income potential varies depending on time commitment, effort, and overall performance. This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace. If you enjoy coordinating details, assisting with reservations, and working in a flexible remote environment, we encourage you to apply. 🚨 Please Note: This opportunity is open to U.S. residents only. Applications outside the United States will not be considered. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionA new generation diner that delivers a great tasting, fresh food dining experience is only part of what you'll experience the next time you visit Crosstown in the Bronx. From the moment you pass through our doors, a century of family tradition and 50-years of delivering a fresh food dining experience embraces you. From our family olive groves in Vellies, Greece to the finest organic honey found any where in the world; for a century our family has been producing some of the purest and most delicious food ingredients in the world. Our cause comes from this cherished family legacy and drives us here at Crosstown with every meal and customer we serve. JOB BRIEF: We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Server responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Keep in mind that Server duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Servers to provide an excellent overall dining experience for our guests. If you are able to perform well in fast-paced environments, we’d like to meet you. RESPONSIBILITIES: • DINER EXPERIENCE REQUIRED, • Providing excellent wait service to ensure satisfaction., • Taking customer orders and delivering food and beverages., • Making menu recommendations, answering questions and sharing additional information with restaurant patrons., • Greet and escort customers to their tables., • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)., • Prepare tables by setting up linens, silverware and glasses., • Inform customers about the day’s specials., • Offer menu recommendations upon request., • Up-sell additional products when appropriate., • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization., • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages., • Communicate order details to the Kitchen Staff., • Serve food and drink orders., • Check dishes and kitchenware for cleanliness and presentation and report any problems., • Arrange table settings and maintain a tidy dining area., • Deliver checks and collect bill payments., • Carry dirty plates, glasses and silverware to kitchen for cleaning., • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)., • Follow all relevant health department regulations., • Provide excellent customer service to guests., • Follow all food safety procedures., • Courteous, professional demeanor and a team player. REQUIREMENTS: • Proven work experience as a Server., • Hands-on experience with cash register and ordering information system., • Basic math skills., • Attentiveness and patience for customers., • Excellent presentation skills., • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment., • Active listening and effective communication skills., • Team spirit., • Flexibility to work in shifts., • High school diploma; food safety training is a plus.

This is a fully remote position ideal for individuals who are organized, responsive, and enjoy building strong client relationships in a virtual environment. Experience in customer service, client relations, or administrative support. This role focuses on maintaining positive client interactions, as

We are looking for an experienced full time Coordinator to join our Soho Support Team.This position would suit someone with experience in room reservations, who is adaptable and thrives in a fast-paced working environment.To effectively handle all incoming calls and email enquiries for room reservat

Reservations & Guest Support Specialist – Remote.We are a coordination-focused services company that supports clients with reservations, scheduling, and guest-related service needs.We prioritize organization, clear communication, and delivering a consistently positive client experience.The Reserva

Previous experience in customer service, hospitality, or sales is a plus but not required. Work From Home – Hotel Reservations – Customer Service. We pride ourselves on excellent customer service and helping travelers turn their dream vacations into reality.

Booking & Reservations Assistant.

Customer Service Representative – Hotel Reservations (Remote).Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.Help clients choose and book hotel accommodations.Provide details on amenities, pricing, an

This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace.

Previous experience in customer service, hospitality, or travel booking preferred. Remote Customer Service Specialist – Hotel Bookings. Remote Customer Service Specialist – Hotel Bookings.

Previous experience in customer service, hospitality, or reservations is a plus but not required. Hospitality Customer Service – Hotel Reservations (Remote). We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and at

The Sports & Events Coordination Assistant supports clients and internal teams by assisting with scheduling, reservations, and logistical coordination related to sports and event experiences. Sports & Events Coordination Assistant – Remote. Previous experience in event coordination, sports adminis

In this role, you will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service in a fully remote environment. Strong communication and customer service skills. Remote Customer Service Representative – Hotel Bookings.

Strong communication and customer service skills. Customer Service & Reservations Associate. If you enjoy assisting clients, managing reservations, and providing excellent service in a remote setting, we encourage you to apply.

About the Role We’re looking for an exceptional Executive Assistant to provide high-level executive and personal support to Nimble’s CEO. This is a high-trust, high-responsibility role for someone who is highly organized, discreet, proactive, and comfortable operating in a fast-paced environment with constantly changing priorities. The role is fully remote and based in the United States. Working hours are flexible and may vary depending on the CEO’s schedule and priorities. Executive & Personal Support to the CEO • Own and manage the CEO’s day-to-day calendar, including scheduling, rescheduling, confirming, and prioritizing meetings., • Coordinate meetings with investors, partners, analysts, candidates, executives, and other internal and external stakeholders., • Manage complex scheduling across multiple time zones., • Review presentations, meeting agendas, and supporting materials ahead of key meetings., • Ensure the CEO has the relevant context, materials, and information needed before important meetings., • Manage the CEO’s inbox, including reviewing incoming emails, identifying priorities, flagging important items, and coordinating follow-ups., • Track commitments and action items to ensure important tasks and follow-ups do not fall through the cracks., • Coordinate business and personal travel, including flights, trains, hotels, transportation, itineraries, and last-minute changes., • Resolve travel and logistical issues in real time., • Handle personal and administrative documentation, including Green Card-related processes, annual reports, international approvals, and other personal paperwork., • Support the CEO with personal tasks and day-to-day needs, including appointments, gifts, reservations, and other personal arrangements., • Handle highly sensitive and confidential information with absolute discretion., • Anticipate the CEO’s needs and proactively resolve scheduling, administrative, and logistical challenges. Investor Relations & Board Support • Coordinate the logistics of Board meetings, including scheduling and calendar alignment., • Coordinate Board dinners and other Board- or investor-related gatherings., • Support the preparation and organization of materials ahead of Board meetings., • Coordinate with Board members, investors, and relevant internal stakeholders around meetings and logistics. Cross-Functional Coordination • Act as a trusted point of contact between the CEO and internal and external stakeholders., • Coordinate with employees, executives, investors, partners, service providers, and candidates on behalf of the CEO., • Support special projects and ad hoc initiatives led by the CEO., • Maintain a high level of responsiveness and flexibility as priorities and schedules change., • 3+ years of proven experience as an Executive Assistant, Personal Assistant, or similar role supporting a CEO, founder, or senior executive., • Native or fluent Hebrew – mandatory., • Excellent English, both written and spoken., • Experience supporting a U.S.-based executive or working across U.S. time zones is a strong advantage., • This role requires flexibility and availability outside of regular working hours, including evenings and weekends, when needed to support urgent or time-sensitive matters., • Exceptional calendar management, prioritization, and organizational skills., • Excellent attention to detail., • Strong written and verbal communication skills., • High level of discretion, maturity, reliability, and judgment., • Ability to manage highly confidential and sensitive information., • Ability to anticipate needs and operate proactively with minimal supervision., • Strong interpersonal skills and confidence interacting with senior stakeholders., • Comfortable operating in a fast-paced and constantly changing startup environment., • Strong ownership mentality and a “get things done” approach., • Flexibility and responsiveness when priorities change. Nimble is the company leading the AI web search category. Our products are used by leading businesses in financial services, retail, market intelligence, and coding to build best-in-class AI agents with accurate, auditable programmatic access to the web. We've raised over $70 million from Norwest, Databricks Ventures, Target Global, Square Peg, and others to build expert-level web search for AI. Hundreds of enterprise customers already run on Nimble, and we're forming a world-class team of engineers, researchers, designers, marketers, sellers, and operational experts to achieve our mission. Why join Nimble? • Work on a deeply technical platform powering real-time AI and enterprise decisions, • Help define the future of Web Search Agents and live web intelligence, • Build alongside a sharp, mission-driven team that moves fast, ships often, and takes ownership

Customer Service Hospitality – Reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office. Strong communication and customer service skills.

You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office. Strong communication and customer service skills. Hospitality or customer service experience is a plus.

Previous experience in customer service, hospitality, or sales is a plus but not required. Work From Home – Hotel Reservations – Customer Service. We pride ourselves on excellent customer service and helping travelers turn their dream vacations into reality.

Job Description WHY YOU'LL LOVE WHAT YOU DO AT PLANTA: Medical, Dental, Vision & Life Insurance offered for PLANTA employees. Work/life balance is a priority — annual PTO starts 90 days after date of employment. No limit on referral bonuses for sending Leadership and Team Members our way, paid after 180 days of successful employment. 50% off delicious plant-powered food at all full-service PLANTA concepts: PLANTA, PLANTA Queen, and PLANTA Cocina. Exciting career growth & development opportunities as part of an ever-expanding company: new restaurants and new positions are always on the horizon. PLANTA is building a team of inclusive, strategic, and dynamic individuals who lead with a focus on equity, productivity, and workplace satisfaction. Our mission is to FUEL THE FUTURE and we do this across every corner of the hospitality industry, from creative and marketing to culinary, beverage, and beyond. Together, we craft exceptional guest experiences that leave a lasting impression. At PLANTA, our passion for hospitality runs deep. It goes beyond delivering outstanding experiences for our guests; it's about nurturing and developing our team to become the next generation of industry leaders. We are committed to sourcing the finest ingredients and embracing our social responsibility to create a more sustainable organization each day. What you'll find at PLANTA is a culture fueled by our core values: Determined—we stand for change, and together, we plan to win. Humble—we make mistakes, but we own them and learn from them. Intentional—we genuinely care about the people and the world around us. Nourishing—we aim to leave our guests, communities, and team members in a better place. Evolving—we embrace change and champion flexibility as we grow together. HOST Reporting to the Restaurant Leader, the Host ensures that our guests have a pleasant and memorable dining experience from the initial impression to the fond farewell. This individual understands above and beyond service and ensures guest satisfaction is the highest priority. They work as a team, to maximize service revenues by accommodating guests, reservations and walk-ins in a strategic manner. They are expected to greet all guests with enthusiasm, be well informed in all aspects of our offerings and provide our guests a world-class experience. WHAT'S ON YOUR PLATE: • Champions the brand’s vision and values and contribute to a culture of positivity and high standards where all employees CHASE perfection in everything they do, • Create an environment that is warm, welcoming and filled with positivity for guests and employees, • Uphold our standards at all times and treat everyone with courtesy and respect, • Warmly and graciously greet all incoming and departing guests, • Seat guests proactively, promptly, with genuine care to attention and detail, • Actively communicate with the Leadership team any issues or potential concerns relating to seating, guest experience or the ability of staff to service the business of their section, • Prepare and present all pre-shift notes for upcoming service (ie. PX’s, celebrations, etc.), • Operate and maintain reservations systems and assign reservations daily on SevenRooms that is logical and appropriate, • Update reservation system with guest information and details, • Answer incoming calls, reservations and administer call backs, • Advise colleagues of guest special occasions, unique celebrations, concerns for allergies or other service needs which require special attention, once known, • Relaying the necessary information in regards to allergies and guest requests to management, respective captain, and kitchen, • Constant communication with captains and management to ensure out times are provided, guests are dining within appropriate times, and resets are completed in an efficient manner, • Ensure opening, closing and weekly checklists are being used and all tasks on said checklists are being completed, • Ensure that all areas of the restaurant under Host's purview are well maintained and kept clean at all times including the host stands, all front entrance windows, floors and mats, mirrors and chrome, and washrooms, • Communicate with leadership on any need to know information regarding restaurant or Host specific needs., • Complete any additional tasks assigned to the Host team such as MyCheck integration or take out order management INGREDIENTS YOU'LL BRING TO THE TABLE: • Fully understand and embody PLANTA’s can-do attitude, demonstrating a level of passion and dedication where no task is beneath you., • 1-2 years’ experience in a similar, fast paced environment with similar standards, • Experience using reservation systems, • Well-spoken and excellent communication skills, • Humble and relatable with a confident attitude, • Remain highly detailed at all times, • Respectful and professional with all interactions, • Proactive in understanding guests' needs, • Creativity in finding solutions to provide guests an exceptional experience, • Ability to ease conflict and resolve issues, • Team oriented with capability to work in a high stressed environment, • High organizational skills and ability to prioritize, • Professional appearance appropriate for a premier restaurant, • Results-oriented and impeccably organized, • Degree/ Diploma in Hospitality, WSET, Prud’homme or equivalent considered an asset, • Full time flexible hours are required (days, nights, weekends, holidays) or as agreed with your hiring manager At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Americas with Disabilities Act during the application process are available upon request. At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Ontario Human Rights Code And the Accessibility for Ontarians with Disabilities Act during the application process are available upon request. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Job DescriptionDispatcher - Brooklyn, NYFirst Student is now hiring a Dispatcher for our Brooklyn, NY location! Pay: $25.00 per hour Schedule: Full-time Our Dispatchers play an important role in keeping daily transportation operations safe, organized, and on time. In this position, you will coordinate routes, communicate with drivers and customers, respond to service issues, and help keep the operation moving throughout the day. Why join First Student as a Dispatcher? • $25.00 per hour, • Career advancement opportunities across North America, • Positive and rewarding work environment, • Training and development opportunities, • The opportunity to support safe, dependable transportation in your communityWhat You'll Do, • Oversee daily bus routes and scheduling., • Dispatch buses and help ensure routes operate on time., • Communicate with drivers and monitors by phone and radio., • Coach and support drivers and monitors on frontline issues., • Respond to scheduling concerns, service complaints, and route changes., • Serve as a primary communication contact for contracted customers., • Help resolve student pick-up and drop-off concerns., • Assist with charter reservations, billing, or driver payroll as assigned., • Provide backup driving or clerical support when needed., • Assist with day-to-day operational supervision and special projects.What We're Looking For, • High school diploma or equivalent., • Three to five years of relevant experience., • Previous dispatch, terminal operations, or professional-driving experience., • Basic knowledge of radio-dispatch equipment., • Strong communication and customer-service skills., • Ability to remain organized and effective under deadlines., • Basic computer skills., • Appropriate vehicle license preferred. This position is subject to DOT drug testing and physical requirements. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. Join First Student and help keep Brooklyn's transportation operations safe, dependable, and moving on time. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

Itinerary Support Coordinator – Remote Location: Remote (United States) About Us : We are a coordination-focused services company that supports clients with planning, scheduling, and experience-related logistics. We assist with organizing itineraries, timelines, and reservations while maintaining a high standard of communication and client support. Position Overview: The Itinerary Support Coordinator provides administrative and client-facing assistance related to itinerary organization, scheduling, and documentation. This role supports the coordination of multiple components while ensuring accuracy, consistency, and timely communication. This is a support-based position focused on organization and client service rather than sales. Key Responsibilities: Assist with itinerary-related scheduling and coordination requests Organize and maintain itinerary details, timelines, and documentation Communicate with clients to confirm details, updates, and changes Ensure itinerary components are accurately recorded and up to date Respond to client inquiries in a professional and timely manner Follow established workflows and quality standards Collaborate with internal team members to support daily operations Qualifications & Skills: Strong organizational and time-management skills Clear written and verbal communication abilities High attention to detail and accuracy Comfortable working independently in a remote environment Basic computer proficiency and willingness to learn new systems Professional, reliable, and service-oriented Previous experience in itinerary coordination, scheduling, customer service, hospitality, or administrative support is helpful but not required. Work Environment & Schedule: Fully remote position Flexible scheduling options may be available Training and ongoing support provided Why Work With Us: Remote work flexibility Structured and supportive team environment Clear expectations and established workflows Opportunity to develop coordination and client support skills How to Apply Interested candidates are encouraged to submit an application for consideration. Qualified applicants will be contacted regarding next steps.$50,000 - $65,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Itinerary Support Coordinator – Remote.We are a coordination-focused services company that supports clients with planning, scheduling, and experience-related logistics.We assist with organizing itineraries, timelines, and reservations while maintaining a high standard of communication and client

Job Description Overview We are seeking a dedicated and experienced Restaurant Service Manager to lead our Day-to-Day Service and Operations. The ideal candidate will possess a strong background in Hospitality and Management, with a focus on delivering exceptional Customer Service. As the Service Manager, you will oversee daily operations, manage staff, and ensure that all service requests are handled efficiently and effectively. Your leadership will be crucial in maintaining high standards of quality and safety while fostering a positive work environment. Responsibilities • Oversee the daily operations of the restaurant, ensuring efficient workflow and team productivity., • Manage and train service staff, including bussers, servers and bartenders, to uphold our quality standards and maintain quality and consistency., • Address any customer needs and provide expert solutions., • Conduct daily walk thru and pre-shift meetings., • Perform end of shift walk-thru and shift close meetings., • Corrective action/on the spot coaching of Service Team., • Collaborate with service teams to promote incredible service and enhance customer satisfaction., • Manage all reservations for the restaurant and training the service staff to properly make reservations., • Create and Oversee all Logistics for Weekly, Monthly and Specialty Events (Floor Plans, Special Menus, Etc...) and communicate it with the Service Team. Requirements • Proven experience in hospitality management or a similar role., • Strong knowledge of customer service and team management., • Experienced in Serving and Bartending., • Excellent leadership skills with the ability to motivate and manage a diverse team., • Exceptional communication skills for effective interaction with customers and staff., • Problem-solving mindset with a focus on delivering high-quality results., • NYC Dept. of Health Food Handlers, • TIPS Certified\nCompany Description Fresco's are Gay-Owned & Operated Mexican-Fusion Restaurants that pride ourselves with being an Inclusive & Safe Space for everyone from Staff to Guest. We foster a Family-Like environment and we strive and enjoy creating memorable experiences for our guest and building relationships with our community. A fun and energetic place, where everyone works as a team to accomplish our goals and mission. If this sounds like somewhere you want to work, send your resume to FRESCOSNYC@GMAIL.COM to schedule an interview - We look forward to meeting you!! Salary is competitive and commensurated with experience (40k - 55k plus some benefits) We are looking for enthusiastic, dependable and adaptable team players that want to contribute in an environment where their efforts will be appreciated. You must understand your role to entertain and deliver a personalized and fun atmosphere. - Help us create memorable experiences for our guests! Fresco's are Gay-Owned & Operated Mexican-Fusion Restaurants that pride ourselves with being an Inclusive & Safe Space for everyone from Staff to Guest.\r\n\r\nWe foster a Family-Like environment and we strive and enjoy creating memorable experiences for our guest and building relationships with our community.\r\n\r\nA fun and energetic place, where everyone works as a team to accomplish our goals and mission.\r\n\r\nIf this sounds like somewhere you want to work, send your resume to FRESCOSNYC@GMAIL.COM to schedule an interview - We look forward to meeting you!!\r\n\r\nSalary is competitive and commensurated with experience (40k - 55k plus some benefits)\r\n\r\nWe are looking for enthusiastic, dependable and adaptable team players that want to contribute in an environment where their efforts will be appreciated. You must understand your role to entertain and deliver a personalized and fun atmosphere. - Help us create memorable experiences for our guests!

Job Description We are seeking an experienced, dynamic, and service-driven Director of Front Office to lead our Front Office operation. This key leadership position is responsible for creating an exceptional guest experience while ensuring efficient daily operations, strong team performance, and consistent service standards. The ideal candidate is a hands-on hospitality leader who thrives in a fast-paced hotel environment, has a strong understanding of front office operations, and is passionate about developing teams and delivering memorable guest experiences. Key Responsibilities • Provide overall leadership and direction for the Front Office department, including Front Desk, Guest Services, and related functions., • Oversee daily Front Office operations to ensure a seamless arrival, stay, and departure experience for guests., • Lead, coach, develop, and motivate the Front Office leadership team and employees., • Establish and maintain high standards of guest service, professionalism, and operational efficiency., • Monitor guest feedback and service recovery, personally addressing escalated guest concerns when necessary., • Ensure appropriate staffing levels based on occupancy, business demands, and operational needs., • Manage departmental scheduling, payroll, productivity, and labor costs in accordance with budget and business levels., • Partner closely with Housekeeping, Reservations, Revenue Management, Engineering, Security, Food & Beverage, Sales, and other departments to ensure effective hotel operations., • Monitor room status, arrivals, departures, VIPs, special requests, group activity, and other daily operational priorities., • Ensure Front Office employees are properly trained on hotel standards, systems, policies, procedures, and emergency protocols., • Drive employee engagement, performance management, recognition, coaching, and professional development., • Participate in interviewing, hiring, onboarding, training, and evaluating Front Office employees., • Ensure compliance with hotel policies, brand standards, collective bargaining agreements where applicable, and all applicable federal, state, and local requirements., • Monitor departmental expenses and identify opportunities to improve productivity and operating performance without compromising the guest experience., • Maintain effective controls related to cash handling, guest accounts, room access, billing, and other Front Office procedures., • Prepare and review operational reports, guest satisfaction results, labor reports, and departmental performance metrics., • Serve as a visible hotel leader and Manager on Duty as required., • Collaborate with senior hotel leadership on initiatives designed to improve guest satisfaction, employee engagement, operational performance, and profitability., • Perform other duties and responsibilities as assigned.