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Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Complex Business Travel Sales Manager is responsible for effectively and proactively identifying, soliciting, and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and maximizing performance of assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Proactively drive top line revenue for transient sales segments to include volume transient & consortia for primary hotels through customer acquisition and development strategies and tactics., • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities., • Manage annual account rate negotiations requests for proposal through required RFP platforms., • Maintain and participate in an active sales solicitation program., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing., • Invite clients to the hotel for entertainment, lunches, tours and site inspections as appropriate., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Initiate and follow up on leads., • Handle inquiries as part of Inquiry Day Program., • Monitor production of all top accounts and evaluate trends within your market., • Meet or exceed set goals., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities., • Conduct outside sales calls 2-3 days per week, • Entertain clients as appropriate., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities., • Assist in the preparation of required reports in a timely manner., • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc., • Participate in industry trade shows and events which may require out of market travel., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team., • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as needed and scheduled. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

Job Overview Conference Services Support team member is a part of the Operations group, and is responsible for providing concierge level service as the face and voice of the Firm, when greeting guests and answering phone calls. The role includes a variety of assignments related to reception, central operator and conference room reservations. This position relies heavily on customer service to establish a warm, welcoming, and professional atmosphere to all external and internal clients. The core hours for this position are Monday - Friday from 4:00 PM to 12:00 AM. Essential Duties and Key Responsibilities include the following. Other duties may be assigned: · Greet all clients and visitors of the Firm in a courteous manner. Print out visitor badges and announce visitors. · Ensure all incoming calls from clients and attorneys are answered promptly. Set up conference calls with teleconferencing vendor and send email confirmations upon proofing to host. · Handle meeting room bookings, utilizing the reservation system. · Confirm conference room meetings via email and follow up as necessary prior to the meeting or event to ensure details are accurate. · Communicate requests to the appropriate internal support departments such as Food Service, Maintenance & Service and Media. Coordinate with building management. · Perform floor checks and ensure rooms are setup correctly with proper equipment and amenities, prior to the start of meetings. · Additional tasks may be assigned. · Communicate with stakeholders in a professional manner. Qualifications – Skills and Attributes · Candidate must be professional and service-oriented, collegial and able to work effectively with attorneys, staff and vendors at all professional levels. · Excellent communication skills, both verbal and written. · Strong attention to detail, organizational, time management, and prioritization skills. · Team player with the ability to also work independently, meet multiple deadlines and respond well to change. · Ability to maintain a professional and composed demeanor at all times. · Flexibility to work overtime, including evenings and occasional weekends. Availability for Holiday and on-call coverage on a rotating basis. · Some light lifting (20-30 pounds) may be involved. Education and/or Experience · High School diploma or equivalent required, some college a plus. · 3-5 years Receptionist, Hotel Concierge, Airline, or other client/customer service industry experience required. Law Firm experience a plus. · Proficient with Microsoft Outlook, Word and Excel. Have some knowledge of Audio and Visual equipment. · Ability to operate a switchboard (or multi-line system) a plus. Must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained as part of the orientation process. In addition, responsibilities related to maintaining firm and client information are to be adhered to by all employees. This includes complying with the firm’s information security policies, protecting firm assets from unauthorized access, disclosure, modification, destruction or interference, and reporting security events or potential events or other security risks to management.

About Casa Cipriani Casa Cipriani is a five-star luxury hotel, private members-only club, and distinguished event venue housed within the iconic Battery Maritime Building in New York City. Combining timeless elegance with modern comfort, Casa Cipriani is dedicated to offering exceptional service, craftsmanship, and attention to detail in every aspect of the guest and member experience. POSITION PURPOSE: The Host / Reception Manager is responsible for overseeing all front-door and reception operations for the Club at Casa Cipriani, ensuring a seamless, controlled, and highly personalized member experience. This role blends refined hospitality with strong operational leadership and requires precision, foresight, and the ability to manage complex guest flow within a high-profile private members’ environment. ESSENTIAL FUNCTIONS AND DUTIES: • Oversee end-to-end front-door and reception operations, including member arrivals, guest verification, departures, and access control., • Manage daily guest lists, reservations, walk-ins, and waitlists in accordance with Club policies., • Control pacing and overall Club flow in coordination with floor managers, security, and senior leadership., • Anticipate peak periods and proactively adjust staffing levels, positioning, and procedures., • Ensure all front-of-house operational checklists, SOPs, and opening/closing procedures are consistently executed., • Deliver a polished, discreet, and welcoming experience aligned with Casa Cipriani service standards., • Ensure accurate member recognition and VIP handling, including preferences, restrictions, and special requests., • Resolve guest concerns decisively and diplomatically, escalating issues when appropriate., • Maintain strict confidentiality regarding members, guests, and internal operations., • Conduct structured operational walk-throughs to engage members, gather feedback, identify service gaps, and relay information on upcoming events and programming in accordance with Casa Cipriani policy., • Lead, schedule, and supervise the host and reception team across all shifts., • Build weekly schedules based on forecasted covers, events, and historical data., • Train staff on Club policies, service standards, and operational procedures., • Conduct daily pre-shift briefings and shift handovers to ensure alignment and continuity., • Monitor real-time floor performance and make operational adjustments as needed., • Maintain accurate guest management and membership system records, including VIP tagging, member notes, preferences, and restrictions., • Produce daily and weekly operational reports, including guest counts, member-to-guest ratios, peak arrival patterns, VIP activity, and notable feedback., • Identify operational inefficiencies and recommend process improvements., • Serve as the primary liaison between reception, Club floor teams, events, membership, and security., • Coordinate guest flow for private events, buyouts, and high-profile visits., • Support Membership and Events teams with guest list management and access control., • Enforce Club access rules, dress code, and house policies consistently and professionally., • Ensure compliance with internal procedures, safety protocols, and brand standards., • Maintain immaculate presentation of reception desks and entry areas., • Lead by example in appearance, language, professionalism, and conduct. KNOWLEDGE, EXPERIENCE AND SKILLS: • 3–5+ years of experience in a senior reception, host, or front-of-house management role within a luxury hotel, fine dining, or private members’ club., • Strong command of guest flow management, capacity control, and pacing., • Proven experience with reservation and guest management systems., • Advanced scheduling and labor planning skills., • Ability to interpret operational data and translate insights into staffing and service decisions., • Experience managing high-volume arrivals while maintaining a composed, elevated service standard., • Excellent problem-solving skills with the ability to make real-time operational decisions., • Ability to handle sensitive and confidential information with discretion., • Flexible availability, including evenings, weekends, and holidays. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Job Description • We have an opening for full and part time FRONT OF HOUSE LEAD SUPERVISOR positions., • Location: Brooklyn Botanic Garden - 990 Washington Avenue, Brooklyn, NY 11225. Note: online applications accepted only., • Schedule: Full and part time; Days and hours may vary. Must have open availability for evenings, weekends, and holidays. More details upon interview., • Requirement: 2+ years of experience in a high-end or fine dining restaurant environment, with at least 1 year in a leadership or supervisory role preferred • Deep understanding of upscale dining service standards, including table-side etiquette, wine and beverage service, and menu presentation, • Strong communication and interpersonal skills with the ability to lead, train, and motivate a team. • Key Responsibilities: • Service Coordination: Collaborate with the restaurant management team to execute the daily service plan, aligning staffing, floor operations, and guest experience goals., • Guest Experience & Hospitality: Engage with guests to provide personalized recommendations throughout their meal, demonstrating a knowledge of the Gardens and Longwood Programming., • Pre-Service Organization: Work closely with the Restaurant Manager and Host team to coordinate seating strategies, floor plans, and dining room configurations based on reservations and anticipated guest flow., • Culinary Communication: Liaise with the culinary team to gather up-to-date information on menu changes, dish components, dietary notes, and presentation standards, then clearly communicate this to the FOH staff., • Team Leadership & Oversight: Organize daily station assignments, ensure appropriate coverage, facilitate team breaks, and oversee the completion of sidework and setup/breakdown procedures. Maintain a visible and supportive presence in the dining room throughout service. • Perks: Eligible for tips!, • Pay Range: $28.00 per hour to $32.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1525571. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A ! Job Summary Monitors the food service operation to ensure production of top quality products and service. Essential Duties and Responsibilities: • Performs inventory management to maintain high valuation and minimal waste., • Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized., • Monitors marketing, confirming that signage is current and appropriate., • Upholds policies and procedures to guarantee compliance with company and client expectations. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables., • The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more This position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner. Essential Functions and Responsibilities • Maintains outlet staffing levels so as to provide for optimal performance, • Represents the Director of Food and Beverage in his/her absence, • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control, • Personally supervises outlet activities to ensure quality production/delivery of product/service, • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience, • Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected, • Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service, • Promotes and applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, Friendly, and helpful to guests, management and fellow employees, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Addresses guests by their names at all times, • Associate of Science degree or higher in Hospitality or Food Service management, • Thorough knowledge of all matters related to the proper administration of ”up-scale” food service operations, • Two years management experience in hotel or free standing ”quality” food service operation, • Certification as ”Food Service Manager” or other as required by State County or Local regulations or ability to obtain such certification, • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays, • Addresses guests by their names at all times

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing., • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables., • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months, • At least one year experience in a full service restaurant or lounge

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… Do you have a passion for not only creating…but maximizing the pleasure of an out of this world dining experience? Are you detail oriented with an eye and awareness of your surroundings and service delivery of your teammates? If so, then we want you to join the team here at Virgin Hotels! The Restaurant Manager orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. The manager of their area is committed to being present on the floor during morning and lunch service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing, • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging, • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor, • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise, • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables, • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc. must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a pre-shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Ability to work AM and PM shifts as needed, • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification, • Preferred: 2-5 years’ experience in a full service restaurant, fine dining or lounge in hotels #LI-onsite

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service directly impacting the guest and staff experience. At Virgin Hotels nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun. We are looking for someone who is full of creative ideas and most of all, we are looking for someone who shares our quirky sense of humor, our entrepreneurial approach and is always ready to join in the fun! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: assist in the organization of onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the USA., • TIPS certification and Food Handlers Cards must be on file., • Comply with all safety and health department procedures, as well as, all state and federal liquor laws, • Associate or Bachelor’s degree preferred., • Preferred: 1-2 years’ experience in a full service restaurant or lounge in hotel supervisor position/management position., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge.

Job Description Position Title: Restaurant Manager Salary: $80,000 - $90,000 Other Forms of Compensation: Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary One Wall Street is a dynamic restaurant and events destination where thoughtful hospitality, culinary craft, and memorable guest experiences come together. Serving both everyday diners and private event clients, the space offers a welcoming yet elevated environment for corporate gatherings, celebrations, and special occasions. The Restaurant Manager plays a central role in shaping how guests experience One Wall Street, leading front‑of‑house operations while growing the private dining and events business through relationship‑driven, consultative sales. This role is ideal for a hospitality leader who enjoys building community connections, collaborating across teams, and creating experiences that feel personal, polished, and purpose‑driven. Key Responsibilities • Oversee day‑to‑day front‑of‑house operations to ensure warm, attentive, and consistent guest service, • Support onboarding, coaching, and development of FOH team members in a collaborative, inclusive environment, • Partner with culinary and bar teams to ensure smooth service flow and high‑quality execution, • Monitor guest satisfaction and collaborate on service improvements, • Maintain standards for cleanliness, safety, and compliance, • Serve as the primary contact for private dining inquiries, group reservations, and special event bookings, • Conduct site tours, client consultations, and menu/event planning sessions, • Build lasting relationships with guests, corporate clients, and community partners, • Develop customized event proposals that align with guest needs and restaurant capabilities, • Manage event contracts, deposits, and revenue tracking with accuracy and professionalism, • Achieve sales goals tied to event revenue and commission‑eligible targets, • Lead day‑of-event execution, ensuring guests experience seamless coordination and elevated hospitality, • Collaborate with the culinary team on menu flow, timing, and special requests, • Coordinate staffing plans for private dining and events; ensure all team members are aligned on expectations, • Support post-event follow‑up and guest feedback processes, • Partner with leadership on forecasting, event profitability, and revenue‑driven initiatives, • Assist with calendar management, scheduling, operational planning, and reporting, • Experience in restaurant management, hospitality supervision, or event coordination, • Comfortable managing multiple priorities in a fast‑paced environment, • Strong communication skills and the ability to build positive relationships, • Interest in coaching and leading diverse teams with empathy and collaboration, • Familiarity with event software, reservation platforms, or CRM tools (training available), • A growth mindset and enthusiasm for meeting revenue goals and earning commission Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1534117 Restaurant Associates Michael Abbey [[req_classification]]

Company Description ViewLift is a technology leader providing comprehensive digital streaming solutions for live and on-demand content distribution. Using our proprietary, cloud-based platform, we power streaming services for global sports, media, and entertainment brands, offering seamless deployment across web, mobile, Smart TVs, and more. Our platform supports various monetization models, delivers real-time analytics, and enhances user engagement with integrated AI tools like Data Insights Pro™ and FanAssist AI™. With over a decade of experience, we've partnered with notable clients such as the National Hockey League, FOX1, and LIV Golf, helping them grow their audiences and foster meaningful connections with viewers. Role Description This is a contract position for an Executive Assistant and Office Manager, located on-site in New York, NY. The individual will be responsible for providing executive administrative support, managing expense reports, scheduling and coordinating meetings, dinner/lunch reservations, overseeing office operations, and ensuring smooth day-to-day administration. They will work closely with leadership to ensure organizational efficiency and serve as a primary point of contact for internal and external stakeholders. Qualifications • Strong skills in Executive Administrative Assistance and General Administrative Assistance, • Experience in preparing and managing Expense Reports, • Proficiency in providing Executive Support, including scheduling and calendar management, • Excellent Communication skills, both written and verbal, with the ability to liaise effectively with diverse stakeholders, • Strong attention to detail, organization, and the ability to multitask effectively, • Proficiency in standard office software and tools, google office suite, Microsoft 365 suite, • Bachelor’s degree or relevant experience in a related field, • Previous experience as an Executive Assistant or Office Manager is highly preferred, • Ability to work on-site in New York, NY

Job DescriptionAbout Bloom Equity PartnersBloom Equity Partners is a lower-middle-market private equity firm focused on control investments in enterprise software and business services. We're a small, high-output team where everyone wears multiple hats. Role OverviewWe're hiring an Office & Executive Coordinator to run the day-to-day of our NYC office, own calendar and scheduling support for the partners, and provide administrative coverage across the team. Roughly 25% of the role is calendar management — keeping the partners' time on track, coordinating across investors, portfolio company CEOs, and external advisors, and making sure every meeting is set up to succeed. The right person is organized, presentable, fast on email, and savvy enough to handle a phone call or visitor from one of our LPs without missing a beat. You won't be sitting in LPAC meetings — but you'll be the person who books the room, orders the lunch, greets the LP at reception, holds the partner's calendar together, and makes sure their car is waiting when they leave. This is a great seat for someone 1–3 years out of school who wants exposure to the inner workings of a PE firm and is looking for a role with real ownership over a function (the office + the calendar) plus broad surface area into how the firm actually runs. Indicative time allocation: 25% of role)Own day-to-day calendar management for the partners — coordinating meeting requests, defending focus time, and keeping the week running on schedule. Coordinate complex meeting scheduling across LPs, portfolio company executives, prospective management teams, bankers, lawyers, and advisors — often across multiple time zones. Manage rolling 2–4 week calendar views; flag conflicts, double-bookings, and travel/meeting clashes before they become problems. Build agendas, ensure pre-reads are circulated, and confirm meeting logistics (Zoom links, conference rooms, dial-ins, dietary needs, transportation). Reschedule promptly and professionally when priorities shift — communicate changes to all parties without dropping balls. Maintain a clean, current view of partner availability for the team and external counterparties; serve as the single source of truth. Anticipate prep needs: surface upcoming meetings, materials due, and follow-ups that need to happen before the day starts.Office ManagementOwn day-to-day office operations: supplies, snacks, mail and packages, vendor relationships, building management, and IT coordination. Greet visitors and manage reception coverage during business hours. Coordinate conference room bookings, set up rooms for meetings, and manage AV. Order and coordinate catering for client and LP meetings, team lunches, and events. Manage the office calendar — visitor logs, conference room schedules, and team out-of-office tracking. Coordinate logistics for new-hire onboarding: seat, equipment, building access, and swag.Administrative SupportBook complex travel (multi-leg, international, last-minute changes) for partners and the broader team. Process invoices, manage office-related vendor payments, and basic AP coordination. Help with expense reports — preparation, coding, submission, and chasing approvals. Handle inbound calls and the main info inbox; route appropriately. Help with team events, holiday gifting, and ad-hoc coordination.LP & External Coordination (Light)Be a polished, discreet first point of contact for LPs and other external stakeholders contacting the office. Coordinate logistics when LPs visit: car service, building check-in, conference room, catering, and follow-up materials. Support quarterly LP mailings and event logistics (Annual Meeting hotel blocks, dinner reservations, attendee lists) — execution support only, not content. Maintain a basic external contact list and keep visitor records organized.QualificationsRequired1–3 years of administrative, executive assistant, office coordinator, hospitality, or front-of-house experience. Bachelor’s degree required. Demonstrated calendar management experience — coordinating across multiple senior stakeholders, managing competing priorities, time zones, and last-minute changes without dropping balls. Polished communication style — written and on the phone. Understands that 'LP' means Limited Partner, knows broadly what a private equity firm does, and understands why discretion matters; you don't need to know how a waterfall works. Service-oriented; anticipates needs and doesn't wait to be asked. Strong Outlook (calendar, scheduling, distribution lists), Excel, and the basic Microsoft stack; comfortable picking up new tools. Comfortable being the only person doing your job — no one else owns the office.Preferred (Not Required)Prior calendar / EA-style support for a senior executive, partner, or investment professional. Prior experience at a professional services firm (PE, law, consulting, banking, or accounting). Experience coordinating high-touch visitor or client experiences (hospitality, concierge, executive admin). Familiarity with NYC office vendors (building management, catering, car services, hotels). Exposure to expense tools (Concur, Ramp, Brex) and travel platforms.Ideal Candidate ProfileCalendar-disciplined — treats the partners' time as a real resource and defends it well. Service-oriented by instinct — anticipates needs, sweats the details, and brings warmth to every interaction. Polished and discreet — handles confidential information and senior visitors with poise. Operationally minded — sees the office and the calendar as systems to be improved, not just maintained. Grounded under pressure — calm when the day goes sideways, the partner's flight changes, or the LP shows up early. Curious about how a PE firm actually works and motivated by exposure to it.Why Join Bloom Equity Partners?Real ownership over a function — the office and the partners' calendars are yours to run. Broad surface area into how a PE firm actually operates: deal flow, LP relationships, portfolio companies. Small, high-output team where good work gets noticed quickly. Direct access to senior leadership and a clear seat at the table. Competitive compensation, full benefits, and a discretionary annual bonus. Salary range - $65,000-$75,000 Powered by JazzHR w8EJYGmdP0

Leading writer of Property & Casualty Reinsurance is seeking a Workplace Services Coordinator to support their New York office operations/facilities. I have been supporting this client for 20+ years and I can sincerely say they have the best, most employee centric, corporate culture of any client I’ve worked with. Their global team shares a passion for solving their customers’ problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. • This is a 5 day per week in office position (7:30 – 3:30, Monday to Friday, hours are flexible) located in midtown Manhattan very close to all major transportation hubs. About the Position Reporting to the Office Manager-Team Lead, The Workplace Service Coordinator supports daily office operations and plays a key role in ensuring a safe, organized, and hospitable work environment. This role provides hands‑on facilities and workplace services support, assists with administrative tasks, and contributes to global initiatives. Key Responsibilities This is a varied and wide-ranging role, with responsibilities including: • Support the Office Manager–Team Lead with various projects and operational initiatives as needed., • Assist in the deployment and daily use of the ServiceNow Workplace Service Delivery (WSD) platform, ensuring workplace requests, reservations, and service workflows are accurately routed, tracked, and resolved during and after the rollout., • Maintain a high standard of workplace presentation by ensuring all meeting rooms and shared spaces are orderly, properly equipped, and ready for use. Support setup and breakdowns, including furniture rearrangement in the Boardroom, Event Space, and Training Room prior to Town Halls, Company Staff Meetings, and other large events., • Replenish supplies in pantries, and storage areas; track usage and assist with inventory management., • Conduct regular walkthroughs to identify maintenance needs or service gaps; escalate issues when needed., • Support the Senior Facilities Coordinator with vendor‑related tasks for key onsite services, providing backup coverage as needed., • Provide backup to Reception and Senior Facilities Coordinator, including assisting with mailroom operations (receiving packages, distributing deliveries, preparing outgoing shipments) and offering ad‑hoc reception backfill such as visitor assistance and seating management., • Support the team in coordinating and promoting workplace Environmental, Social, and Governance (ESG) initiatives, including sustainability, wellness, and community engagement efforts., • Receives and organizes large equipment shipments, ensuring proper storage, accurate inventory tracking, and readiness for use by the support team; supports inventory management and ordering of office supplies and equipment for both Facilities and IT as needed, • Able to lift and safely handle items up to 30 lbs. Candidate Qualifications: • Minimum 2 years of experience in workplace services, hospitality, or office coordination, ideally in Finance or Insurance., • High school diploma or equivalent required., • Proficiency with Microsoft Office., • Experience coordinating workplace services, facilities maintenance, and events., • Excellent communication and interpersonal skills., • Strong organization, planning, and attention to detail., • Ability to adapt under pressure and shift priorities., • Professional, reliable, and able to maintain confidentiality., • Ability to lift items as needed for operational setups., • Ability to travel to the New Jersey office occasionally on occasion.

Personal Travel Assistant As the Founder’s travel assistant, you are the operational heartbeat that keeps business, travel, and personal life moving in perfect sync. Roughly 50 % of your time will be spent on the road, escorting the principal door‑to‑door across global itineraries while orchestrating every checkpoint, villa stay, luggage transfer, shipment, and VIP experience. You will curate hard‑to‑find dining and cultural discoveries, secure last‑minute reservations and elite access, and re‑engineer plans at a moment’s notice—all while ensuring travel companions receive seamless support. When not traveling, you become the trusted household and communications hub: maintaining the US residence, directing vendors and staff, stocking essentials, and relaying real‑time priorities to internal teams. From sourcing specialized equipment to handling everyday errands, you anticipate needs before they surface, delivering comprehensive personal support that frees the Founder to focus on high‑impact decisions. Success in this role demands impeccable planning, high‑pressure agility, and a service mindset that turns complexity into effortless continuity. Core Responsibilities1 — Travel & On-Site Coordination (≈ 50 %) • Plan + Escort: Build complex itineraries; accompany the founder door-to-door, smoothing every checkpoint, connection, and driver hand-off., • Villa & Staff Sourcing: Locate exceptional villas or short-term homes, negotiate rates, and hire chefs, housekeepers, and drivers as required., • Luggage & Equipment Coordination: Manage the movement of a significant volume of personal baggage and sensitive medical gear across commercial flights, private charters, and helicopters; maintain detailed inventories and provide live status updates until everything is safely in place., • Package & Supply Dispatch: Oversee a steady stream of shipments—from household items to time-critical supplies—originating from the principal’s residences or vendors; arrange reliable routing, navigate customs, and ensure delivery even in challenging or remote locations., • Streamlined Sourcing & Delivery: Anticipate, obtain, and coordinate the secure, on‑time arrival of whatever the principal requires—ranging from specialized gear to everyday essentials—while deftly managing availability, regulations, and complex global logistics., • Guest Facilitation: Handle all logistics, reservations, and on-site essentials for accompanying friends,guests, and business associates, ensuring every companion’s requirements are met seamlessly., • Experiential Scouting & Curation: Identify and vet exceptional, under‑the‑radar restaurants, cultural venues, and activities—far beyond mainstream guides—to deliver truly memorable, highly refined experiences in every destination., • High‑Pressure Agility: Re‑engineer flights, lodging, ground transport, and agendas when plans change with little warning; maintain composure and deliver complete, high‑quality alternatives within tight time frames., • Elite Access & Reservation Management: Leverage an international network of concierges, restaurateurs, and event coordinators to secure last‑minute tables, invitations, and VIP credentials that are typically unavailable to the public., • Central Liaison & Communication Hub: Act as the principal’s day‑to‑day point of contact, relaying real‑time updates, shifting priorities, and approvals to internal teams, household staff, and external vendors so everyone stays fully aligned and able to execute without delay., • Comprehensive Daily Assistance: Own the full spectrum of routine personal support—anticipating needs, running essential errands, keeping schedules and equipment ready, and maintaining everyday comforts—so the principal can stay wholly focused on strategic priorities.2 — Residence & Household Management (≈ 50 %), • Home Base: Oversee routine maintenance, vendor scheduling, and upgrades for the principal’s primary residence; keep inventories current and the home “arrival-ready” at all times., • Lifestyle Details: Stock pantries to personal dietary specs, coordinate medical appointments, renew documentation, and remember special dates and preferences., • Vendor Liaison: Translate the founder’s wishes into clear directions for chefs, stylists, contractors, and luxury-service providers worldwide., • Expense & Record Keeping: Capture receipts, manage petty-cash floats, and prepare concise spending summaries for accountants with strict confidentiality.

Our firm is expanding & we're searching for a Recruiting Coordinator to work out of our Madison Avenue location. This role will partner closely with the Director of Recruiting to drive recruitment results. This position offers an exceptional opportunity to gain comprehensive exposure to the entire recruitment lifecycle, including sourcing, selection, onboarding, and development processes. Responsibilities • Support the Madison Avenue Recruiting Team, including directly partnering with the Director of Talent Acquisition & other Recruiting team members., • Manage the full-time selection process for the Director of Talent Acquisition., • Manage the firm’s Talent Acquisition Social Media Presence., • Learn the Financial Advisor career so you can properly articulate the value proposition to candidates and Centers of Influence (COIs)., • Send appropriate communications to Financial Advisor candidates to welcome them to the firm and create a friendly, inclusive, white glove experience., • Serve as a ‘face of the firm’ when candidates come to our office in person by greeting them, giving office tours, and ensuring the person they are meeting is notified of their arrival., • Be our reporting guru. Understand the tracking of recruitment, on-boarding, and development activity, and prepare reports as directed., • Maintain candidate database NMTalent and serve as the team subject matter expert., • Assist in administration of selection profile tools as needed. Create ‘feed lists’ via social media sites., • Maintain supply of all recruitment e-materials and regularly update materials., • Manage expenses and credit card receipts for the team., • Manage calendars appointments for the team and conference room reservations as needed., • Assist with the onboarding and coordination of training for new team members., • Coordinate the weekly and monthly recognition systems for our talent acquisition team. Qualifications • 1-2 years of experience in a recruiting or business related field., • A local college graduate with established relationships and active involvement in school athletics, clubs, and work., • Bachelor’s degree, in business or related field., • Demonstrated ability to work professionally within a team and engage with all levels of stakeholders., • Proficiency with sourcing platforms such as LinkedIn, Indeed, and Handshake., • Strong personal & professional networks, particularly within campus communities., • High degree of initiative and organization., • Excellent oral and written communication skills., • Strong attention to detail with the ability to work with a high degree of accuracy., • Ability to embrace change and work in a fast-paced environment., • Ability to be flexible and open minded., • Willingness to learn. About Northwestern Mutual Northwestern Mutual has been helping families and businesses achieve financial security for over 165 years. Through a distinctive, whole-picture planning approach including both insurance and investments, we empower people to be financially confident. We combine the expertise of our financial professionals with a personalized digital experience and leading-edge technology to best serve our clients. With $309 billion in assets, $31.1 billion in revenues, and more than $2 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.75 million people who rely on us for life, disability income and long-term care insurance, annuities, brokerage and advisory services, trust services, and discretionary portfolio management solutions. The company holds more than $200 billion of client assets as a part of its wealth management and investment services.

We are seeking an Office Services Associate to support daily operations at a prestigious law firm client site. This role is ideal for someone who thrives in a fast-paced, professional environment and enjoys delivering high-level client service across office services, hospitality, mail, and print operations. Key Responsibilities Office Services & Client Support Serve as a primary point of contact for client needs, ensuring clear communication and strong working relationships Respond promptly to requests, inquiries, and service needs with a solutions-oriented approach Maintain a professional and organized office environment, including signage and shared spaces Assist with developing and maintaining operational procedures and service standards Backup to receptionist Client Experience & Hospitality Deliver exceptional, white-glove customer service to clients and guests Support a welcoming office environment through space inspections and quality checks Assist with hoteling and workspace coordination, including room reservations and setup Provide back-up reception support as needed Facilities & Office Operations Assist with office moves, meeting room setups, and space coordination Support light maintenance tasks (e.g., basic repairs, fixture upkeep) Ensure cleanliness, restocking of supplies, and adherence to office standards Mail Services Sort and distribute incoming mail and packages accurately Process outgoing mail, including certified and registered shipments Perform scheduled internal mail runs and operate postage equipment Meeting & Print Services Set up and maintain meeting rooms to ensure readiness and professionalism Perform print and reprographics tasks, including copying, binding, hole punching, and quality checks Maintain logs and ensure proper handling of print requests and materials Qualifications Prior experience in office services, hospitality, or a corporate environment preferred Strong customer service and communication skills HS Diploma Proficiency with Microsoft Office Ability to lift up to 50 lbs and perform physical tasks as needed Detail-oriented, reliable, and able to multitask in a fast-paced setting If you are a motivated professional who takes pride in delivering exceptional service and enjoys being a key contributor to a dynamic office environment, we encourage you to apply. Opensity Solutions, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job Title: Director, Front Office Department: Front Office Location: The Standard, High Line Reporting to: Rooms Director Job Purpose: The Director of the Front Office manages all aspects of the front office areas which may include, but are not limited to guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. The Director also assists the Hotel Manager in any requested tasks. Qualifications and Requirements: Brand Ambassador: Throughout the hotel we actively seek to employ a unique, diverse and thoughtful group of people that are committed to delivering our unconventional brand of hospitality while also growing with us: • They are committed to and fully comprehend the idea of being of service, • They do not just delight guests, but excite them–by creating unique, unexpected & memorable experiences, • They are ambitious, vibrant and social/friendly individuals;, • They genuinely embrace diversity in all forms, interested to have people from all race and gender to be their friend, • They encourage genuine relationships with guests that enable them to not only preempt needs but foresee desires, • They have personality and depth, • They have a desire and unyielding appetite for learning & knowledge—being in-the-know with what is happening in the city and around the world, • They are engaging, socially adept and solution-based individuals able to navigate the scene with confidence and ease, • They are able to entertain guests in a compassionate, respectful and meaningful manner, • They are authentically themselves, • They want to play a role in constructing a kinder and better world Essential: • Understanding: Ability to read, comprehend and carry out instructions according to established procedures, • Comprehension: Fluent in the English language, • Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks, • Hygiene and Sanitation: Adherence to uniform, grooming and personal hygiene standards and expectations per SOP’s, • Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled, • Responsibility: Personal comportment in line with Standard, New York policies, standards, and expectations, • Bachelor’s degree in Hotel Management/Business Administration, • At least 5 years of work experience in Front Office/Guest Services Desirable: • Ability to multi-task, prioritize and work in a fast paced environment., • Ability to create, implement and analyze manual and automated reports, • Knowledgeable of all market segments, management strategies and techniques, • Operational knowledge of reservations and national sales process, • Knowledgeable of all corporate department functions, • Ability to develop and deliver effective training, • Comprehensive knowledge of personal computers and various property specific applications Physical: o Frequently standing up behind the desk and front office areas o Carrying or lifting items weighing up to 50 pounds o Handling various objects o Use a keyboard to operate various property management and reservations systems, etc. Main Responsibilities: • Provides an issue free work environment through motivation, support, empowerment and development for all personnel, • Proactively strives to build positive working relationships through teamwork and clear communication, • Ensures that all decisions and resulting actions are aligned with The Standard, High Line’s policy of 100% guest satisfaction producing a high level of service, • Has a strategic perspective by continuously developing our brand and integrating it into every aspect of the guest experience, • Approves and facilitates associates 90-day and annual performance reviews., • Assists in continuously evaluating the performance of Front Office staff and takes corrective actions when necessary, • Reviews daily arrivals and ensures all guest preferences and special requests are fulfilled, • Maintains and accounts for assigned cash bank and front office cash record on daily basis documenting as necessary, • Solves, rectifies and mediates guest’s issues, • Corrects billing adjustments when necessary, • Approves / Conducts monthly departmental meetings with Front Desk Managers including preparing the agenda, scheduling and preparing the meeting minutes/follow up, • Implements and monitors the “up-sell” incentive program, • Completes all ordering/purchasing for department in line with checkbook/budget to any variance to budget must be approved by senior management, • Establishes supply par levels and ensures proper supply on hand at all times, • Oversee productivity performance in all Front office areas, flexing labor when necessary, • Approves Front Office schedules as prepared by Front Desk Managers, • Approves hourly line staff 90 day and annual reviews, • Prepares Desk Manager 90 day and annual reviews, • Assists Front Desk Managers as necessary, • Monitors results of arrival and departure audits conducted by Front Desk Managers, • Plans and conducts departmental training, • Reviews and approve coaching / counseling (Disciplinary Action Forms) prepared by front Desk Managers, • Ensures Succession planning for Front Desk Managers, Supervisors and GSA’s, • Ensures daily information has been reviewed with all associates prior to the start of their shift by Front Desk Manager including VIP’s, • Ensures Groups are checked out, balances are paid and guest ledger is current for the day, • Reviews guests’ feedback from all sources and implements plans for improvement, • Resolves / covers any staff shortages that arise on shift and is proactive in resolving any future staffing issues, • Establishes and Maintains Front Office inventory controls as it relates to equipment, supplies and uniforms, • Maintains computer equipment for proper functioning and Resolves/Communicates with IT and PMS Support as required, • Prepares and follows up on incidents and accident reports, • Reviews no-shows and facilitates further action, • Attends Daily Management Action Meetings, • Attends weekly department head meeting, • Communicates with other departments: housekeeping, maintenance, banquets to ensure any outstanding guest issues have been resolved, • Reviews all group arrivals to ensure billing and room type information are correct, • Conducts interviews for front office positions as needed, • Reviews schedules and maintains productivity in line with budget, • Ensures that payroll is updated daily and edits are few as all associates are required to punch in / out, • Facilitates the training and development of all associates, • Assists Hotel Manager with any requested tasks, • Understands The Standard, High Line product and brand identity, and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures, • Performs daily Guest Service Agent duties during peak periods or as needed, • Have Internal 1 on 1 with each reporting Manager on a bimonthly basis, • Help team understand the need for correct and fair progressive discipline, • 30-60-90 day evaluation needed for all new hires, • Ensure that all rules apply fairly to the Front Office team, • Lead overall quality score and trip advisor score communication, • Develop junior managers with training and development plan, • Performs miscellaneous duties as required Compensation & Benefits • $105k - $115k per year, • Excellent and Affordable Health Care coverage, • Life Insurance, Disability Insurance, Pet Insurance, • 401k with Company match after 1 year, • Up to 104 hours of PTO/56 hours of Sick time a year and company recognized holidays, • Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace, • Employee Meals, Employee Referral Program, Commuter Discounts, • Regular fun staff events and celebrations!

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Administrative Assistant provides comprehensive support to manager, executive leadership and various committees, ensuring efficient operations, accurate documentation, and effective communication across the organization. This role requires a detail-oriented, proactive professional who can manage multiple priorities and maintain confidentiality. Responsibilities: • Coordinate and schedule meetings for executive leadership, including committees assigned and others as needed, • Manage large-scale meetings and coordinate internal/external participants, as assigned, • Maintain and update executive calendars as needed., • Assist with travel and restaurant reservations, • Circulate, finalize, and collect signatures for documents as requested, • Record meetings and ensure accurate retention of approved policies and minutes in Smart Sheet and for assigned committee meetings and others as needed., • Assist with preparation and circulation of materials for meetings, • Process expense reports and invoices for executive leadership team., • Assist with regulatory exams and internal audits by gathering and providing requested executive meeting materials as needed., • Organize departmental mail and route pieces to appropriate leaders., • Order and organize supplies for executive area and pantry, • Serve as in-house notary as needed., • Support Communications with executive correspondence as requested., • Monitor shared inboxes, act when required or ask manager as needed., • Compile and circulate materials for meetings and presentations. Requirements: • Minimum of 3 years of experience in executive or committee-level administrative support., • Associate's or Bachelor's degree in Business Administration or a related field., • Strong organizational and multitasking skills., • Excellent written and verbal communication abilities., • Proficiency with calendar management, document retention systems (e.g., Smart Sheet), and Microsoft Office Suite, • Ability to maintain a high level of confidentiality and utilize discretion to handle sensitive information., • Notary certification. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $21.15-33.03 hourly. Actual hourly pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for overtime, discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionThe Windfall is partnering with a Private Family Office located in Midtown Manhattan, who is seeking to hire an Executive Assistant to support the Chairman. This boutique office, the Executive & Family require a highly skilled and experienced candidate to manage the office, the day to day of their lives, manage the homes and help with The Board and clients. This is a great opportunity for an experienced Executive Assistant to find their next home supporting an UHNWI and family with COS track in mind! The ideal candidate is someone who is keen to learn from the current COS, take in the true understanding of the responsibilities over time and execute flawlessly. The successful candidate will be highly organized, proficient in managing staff, have extreme attention to detail, capable of learning new technologies, be extremely discreet, confidential and will be excited about joining a small family office! This is working in the office Monday-Fridays, daily hours are 9:00am-5:30pm and with the availability to be accessible outside of normal business hours. RESPONSIBILITIES: Personal Support & Scheduling Manage calendars, appointments, and personal schedules across multiple residences Coordinate appointments, service providers, and personal errands as needed Draft and manage personal correspondence (email, invitations thank you notes, etc.) Travel & Logistics Plan and coordinate travel for the principal and family (commercial/private aviation as applicable) Arrange ground transportation, hotel/home readiness, dining reservations, and itinerary details Maintain traveler profiles, preferences, memberships, and key documents (passport/ID, TSA/Global Entry, etc.) Manage changes, cancellations, and last minute needs Multi-Home & Household Coordination Serve as liaison between the family and property staff/house managers across residences Support grandparents and their caregivers as needed Schedule and oversee home maintenance, repair, and seasonal readiness (open/close homes; hurricane/winter prep) Maintain home inventories (supplies, pantry basics, linens, furnishings) and coordinate replenishment Support household staffing logistics (coverage planning, onboarding coordination, time-off coverage) Family Office Administration Coordinate with advisors (accounting, tax, legal, insurance) and track deadlines File and track medical insurance claims Organize and maintain digital/physical files: contracts, insurance policies, property documents, warranties, receipts, etc. Support bill pay workflow; collect invoices, confirm approvals, submit to finance/bookkeeper or execute payment Projects, Events & Special Requests Coordinate family events, celebrations, guests, and holiday logistics Support philanthropic commitments and related logistics (RSVPs, tickets, acknowledgements) Manage special projects (moves, renovations, staffing transitions, new vendor onboarding, system setup) Create simple systems and checklists to keep operations consistent across homes Communication & Confidentiality Handle sensitive and private information with the highest discretion Communicate clearly and respectfully with family members, staff members and friends Escalate issues appropriately and propose solutions REQUIREMENTS: Bachelor’s degree from an accredited institution 5+ years experience supporting a private individual/family, senior Executive, or family office in a high-touch environment Excellent oral and written communication skills Extremely strong organizational skills Proficiency in PC & MS Suite Experience coordinating multiple residences and vendors (house managers, maintenance teams, service providers) Strong work ethic and high integrity Flexibility for evenings/weekends assistance Ability to manage both big picture planning and day today details Impeccable attention to detail Proactive, Reliable, Resourceful Ability to prioritize multiple tasks PACKAGE: $150-175K Base Salary Discretionary Bonus 100% covered benefits 401k match #ZR

Global company in NYC is hiring a Corporate Personal Assistant to support the CEO. This role is hybrid. 3-4 days a week onsite. The Personal Assistant will manage the CEO's personal life and some executive aspects as well (up to 25%). Responsibilities: • Deliver 24/7 support to 2 principals and be available when needed (could include evenings, weekends and holidays), • Securing prime reservations to New York City’s exclusive restaurants and members-only venues., • Booking and coordinating VIP nightlife experiences and private events, • Plan extensive global travel and handle all logistics., • Liaise with household and personal staff, • Manage and track expenses Requirements: • 5+ years of experience supporting ultra-high-net-worth individuals, • Ability to secure hard-to-access reservations, • Strong familiarity with NYC’s restaurants and event, • A 24/7 service mindset, • Must be based in New York City and available for local travel as needed, • Bachelor's degree is required, • Experience with both executive assistant and personal assistance required, • Must have extensive travel booking experience

We’re seeking a highly organized and professional Administrative Coordinator to support a fast-paced academic and operational environment. This role will provide administrative, event coordination, and operational support to faculty, staff, students, and department leadership. Key Responsibilities: • Coordinate logistics for departmental events, seminars, meetings, and recruitment activities, • Manage hotel reservations, visitor schedules, catering, event space bookings, and A/V coordination, • Process honorariums and reimbursements for visitors and guest speakers, • Support onboarding and offboarding processes for new personnel, • Maintain departmental records, databases, listservs, and calendars, • Coordinate room reservations for courses, lectures, meetings, and special events, • Create and distribute communications including emails, flyers, invitations, and announcements, • Maintain department calendars and support ongoing scheduling needs, • Provide professional front desk and reception support for visitors and incoming calls, • Manage departmental mail, office inventory, and supply ordering, • Prepare meeting materials and purchasing requisitions, • Assist with admissions and visitor logistics as needed, • High School Diploma required, • Minimum of 2 years of related administrative experience or equivalent combination of education and experience, • Strong computer skills including Microsoft Office Suite, spreadsheets, databases, and general administrative systems, • Strong organizational, communication, and multitasking abilities, • Professional demeanor with strong attention to detail Preferred Qualifications: • College coursework or degree preferred, • Experience with desktop publishing, communications, or graphic design preferred, • Familiarity with website or content management systems is a plus

Title : Administrative Assitant Hourly Pay : $25/hr Duration : 6-12 Months Job location : New York City , NY Provide daily administrative support to assigned Managing Directors and Directors in an efficient, detail-oriented, and proactive manner. Responsibilities include, but are not limited to: • Heavy interaction with senior management and their assistants, • Maintaining busy calendars, including scheduling meetings, • Meeting and greeting visitors and clients, • Answering phones, • Coordinating conference rooms and meal arrangements, • Handling complex travel itineraries, including airline reservations, hotel accommodations, car rental reservations, car service arrangements, and driving directions as needed, • Managing the daily schedule of one or more individuals and anticipating necessary background materials, directions, and other items required for scheduled activities, • Processing and tracking expense reports and reimbursements, • Producing letters, memoranda, presentations, reports, and other documents as necessary, • Proofreading documents for grammar, punctuation, and spelling accuracy, • Assisting with presentation preparation, • Providing core administrative support such as faxing, filing, and copying, • Performing ad hoc projects as needed Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

About the Company The CEO to a global leading direct access trading firm is seeking a dedicated and proactive personal assistant to join his team of assistants. This is a great opportunity to showcase strategic and analytical thinking abilities while juggling the private and professional needs of a very active executive. This is a position for someone who thrives in a fast-paced environment and has exceptional organizational skills. About the Role This role involves managing both personal and professional tasks for the CEO, ensuring that all needs are met efficiently and effectively. Responsibilities • Manage both personal and professional tasks, which include reservations, appointments, and any household needs., • Coordinate international and domestic travel logistics including flight itineraries, hotel reservations and car services., • Organize agendas, manage calendar and plan events while prioritizing competing demands., • Wardrobe and style management, personal shopping, procuring, and audit of wardrobe from day to day and special event clothing., • Perform general admin duties such as recording meeting minutes, data entry, filing, copying, faxing, mailings, etc., • Prioritize and lead multiple projects at a time, keeping diligent track of project timelines and deadlines., • Uphold a highly organized and detailed to-do list for both the CEO and business and taking careful note of important dates., • Maintain diligent communication with the rest of the team and ensure all aspects of the business are on track., • Monitor multiple social media accounts to help grow and expand online presence on existing and emerging social platforms., • Additional Personal / Creative / Executive Assistant duties as needed. Qualifications • Bachelor's Degree from an accredited university., • Must be able to provide SAT and/or ACT scores in order to be considered., • At least 6 months of previous administrative, secretarial or personal assistant experience is required., • Proven ability to be exposed to the most confidential of information and to handle with the utmost integrity and discretion., • Ability to provide clear and concise oral and written communication., • Confidence in managing several projects simultaneously while working under pressure to meet critical deadlines., • A self-starter who is eager, optimistic, and has a “no task too small” mindset., • Exceptional organizational skills., • Ability to manage multiple projects simultaneously., • Experience in a fast-paced environment., • Familiarity with social media management.

Job Description ABOUT JAZZ AT LINCOLN CENTER The mission of Jazz at Lincoln Center is to entertain, enrich and expand a global community for jazz through performance, education, and advocacy. We believe jazz is a metaphor for Democracy. Because jazz is improvisational, it celebrates personal freedom and encourages individual expression. Because jazz is swinging, it dedicates that freedom to finding and maintaining common ground with others. Because jazz is rooted in the blues, it inspires us to face adversity with persistent optimism. Jazz is one of America’s most profound and enduring cultural contributions, inseparable from the story of this country, its history, its struggles, its democratic ideals, and its continuing evolution. We are stewards of that legacy. The three pillars of our work—performance, education, and advocacy—are one mission expressed three ways, each reinforcing and requiring the other two. You cannot perform without honoring the history that gives the music meaning. You cannot educate without the conviction that what you are teaching deserves to outlast you. You cannot advocate without the lived experience of the art itself. We look for people who feel that wholeness in full, across all three pillars. POSITION DESCRIPTION The Associate, Patron Services is responsible for delivering exceptional service and hospitality to Jazz at Lincoln Center Patrons, donors, and board members by running day-to-day Patron Desk operations and premium ticketing services. This role coordinates ticketing for mainstage performances and reservations for Dizzy’s Club, while supporting donor stewardship and enhancing the overall patron experience. The ideal candidate is highly organized, service-oriented, and able to communicate effectively with a wide range of constituents. They must demonstrate professionalism, discretion, and the ability to resolve issues calmly and efficiently in a fast-paced environment. Evening and occasional weekend availability is required. KEY RESPONSIBILITIES • Execute the day-to-day operations of the Patron Desk, ensuring a high level of service for patrons, donors, and board members., • Coordinate ticketing and reservation requests, including house seats for Jazz at Lincoln Center (JALC) performances, Dizzy’s Club reservations, and premium seating access for Jazz at Lincoln Center Orchestra (JLCO) tour performances., • Maintain accurate patron and donor records within Tessitura, including concert preferences, attendance history, and key personal details to support stewardship efforts and relationship management., • Partner with internal teams to deliver seamless patron experiences and resolve ticketing or service-related issues in a timely and professional manner., • Support planning, coordination, and on-site staffing for the Patrons’ Lounges and other donor hospitality events., • Assist with stewardship initiatives for Patrons Program members, including personalized communications and engagement activities., • Support the Assistant Director, Membership and Annual Fund in advancing patron relations and annual giving objectives. REQUIRED • Bachelor's degree with a minimum of three (3) years of experience in a donor-facing role, membership, and/or telefunding is required., • Comfortability and confidence to work with high profile donors and Board members., • Proficiency in Microsoft Office Suite is required., • Excellent interpersonal communication skills, especially in writing and public speaking., • Ability to work independently and in a collaborative team environment across multiple programs and departments., • Keen attention to detail and strong organizational and analytical skills., • Knowledge and appreciation of jazz music and culture. The music is present here, literally and philosophically, and the people who thrive are the ones who feel that and lean into it. They are Fans, Advocates, Musicians, and Educators who know that you cannot shape what comes next without first honoring what came before — who ask why something is the way it is before they presume to know what it should become. They find their own work more meaningful because of its proximity to something larger, and they understand that excellence in any role, regardless of function, is connected to what happens on stage and in classrooms and communities around the world. The passion that runs through this organization can be felt on your first day, and it is the thing people miss most when they leave. We are a live-events organization, and our schedule reflects that energy: we expect full presence when the work and the art call for it. Within that, we strive to create real flexibility for our people. Flex Mondays give staff the freedom to work from wherever suits them best, and Tuesday through Friday our teams come together in person, with the understanding that the work and the art will sometimes ask for more. We trust our people to know the difference, and we build around that trust. Benefits reflect the same investment in our people: comprehensive health, retirement, and a seat inside the life of this organization. Staff have access to the breadth of JALC programming—from live performances to access at Dizzy's Club to world-class jazz education through Swing University and beyond—because we believe the people who do this work deserve to experience it, not just support it. HOW TO APPLY Click the button above to apply. Please include a cover letter and salary requirements with your application. Jazz at Lincoln Center is an equal opportunity employer that affords equal opportunities to all applicants, employees, contractors, and other covered persons, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Jazz at Lincoln Center is committed to creating an inclusive, open, and respectful culture that reflects and embraces diversity.

This is the NYC flagship of Musaafer, the celebrated Houston restaurant that earned a Michelin star two years in a row. Featured among NYC’s Toughest Restaurant Reservations — The Infatuation. Across all cuisines, Musaafer NYC was named .

In addition, Lead Hosts are responsible for organizing guest reservations, special events, and arranging table assignments for the entire floor plan, while giving clear directions to the hosts throughout each shift. Our Lead Hosts provide a warm welcome to guests entering La Grande Boucherie, g

We are looking for a friendly and organized Host/Hostess to welcome guests, manage reservations, and ensure a smooth seating experience.

Hosts are responsible for providing warm hospitality to guests, managing reservations and walk-in diners, helping to facilitate the flow of service throughout the night, and maintain a general command of the food and beverage menu. Hosts will work to provide impeccable hospitality to each of our cli

Job Description We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry. This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. Training is provided, and previous travel industry experience is not required. Responsibilities • Respond to customer inquiries via phone, email, and online platforms, • Assist clients with reservations and booking coordination, • Provide accurate information regarding travel options and services, • Manage confirmations, itinerary updates, and customer requests, • Maintain organized customer and reservation records, • Deliver timely and professional customer service, • Support clients before, during, and after travel Qualifications, • Customer service, hospitality, retail, or administrative experience preferred, • Strong communication skills, • Comfortable working independently in a remote environment, • Basic computer and internet navigation skills, • Organized and detail-oriented, • Ability to learn new systems and processes Compensation & Benefits, • Remote work opportunity, • Flexible scheduling options, • Training and onboarding provided, • Professional development opportunities, • Performance-based compensation structure Qualified applicants will be contacted by our recruiting team regarding next steps.

We are looking for a friendly, organized, and energetic Host/Hostess to join our fast-paced restaurant team.The ideal candidate will be the first point of contact for our guests, ensuring a welcoming atmosphere while managing reservations, walk-ins, and seating arrangements efficiently.This role req

Job Description JOB TITLE: Front Office Ambassador REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description About Us Adventures by America is a professional travel services company specializing in leisure travel planning, including destination weddings, honeymoons, cruises, family vacations, and resort stays. We partner with established travel suppliers to coordinate customized travel arrangements for our clients. Position Overview We are seeking organized, customer-focused individuals to join our team as Remote Reservation Specialists. In this role, you will assist clients with researching options, coordinating travel reservations, and ensuring booking details are accurate and complete while working in a remote environment. Key Responsibilities Assist clients with planning and reserving travel such as accommodations, cruises, tours, and packaged vacations Provide general destination information and travel recommendations based on client preferences Communicate with travel suppliers to confirm availability, pricing, and reservation details Respond to inquiries through phone, email, and online communication platforms Maintain organized client records and documentation Follow company procedures for quoting, booking, and service Qualifications Strong communication and customer service skills Detail-oriented with good organizational ability Comfortable working independently in a remote setting Basic computer proficiency and reliable internet access Must be at least 18 years of age and authorized to work in your location Prior travel industry experience is helpful but not required; training is provided What We Offer Remote work environment Structured onboarding and ongoing training Access to industry tools and supplier partnerships Opportunities to grow within the organization If you're passionate about customer service and excited about assisting clients with their travel plans, now is the time to consider joining our growing remote team. We look forward to connecting with you.

Job DescriptionJob Summary We are seeking a highly motivated and customer-focused individual to join our team as a Client Services Specialist. As a Client Services Specialist, you will be responsible for managing and maintaining relationships with our clients, ensuring their satisfaction and success with our products and services. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional customer service. Duties • Serve as the main point of contact for assigned clients, building strong relationships and providing excellent customer service, • Understand client needs and goals, and proactively identify opportunities to add value and drive client success, • Collaborate with internal teams to ensure client requests are addressed in a timely manner, • Assist clients on retail floor, • Interacting with clients and their dogs, • Communicating information and requirements to clients, • Making reservations and scheduling appointments through phone or by walk in clients., • Checking dogs in/out of grooming and collecting payment, • Assisting Retail Customers on the sales floor, • Assist stocking sales floor, • Stock and Maintain sales floor, • Assist with project management activities, including coordinating client onboarding, training, and implementation processes, • Communicate effectively with clients through various channels, including phone, email, and in-person meetingsRequirements, • 1-2 year's experience working in pet related field, • Must feel comfortable working with and around Dogs and Cats, • Excellent communication skills, both written and verbal, • Knowledge of project management principles and practices, • Sales experience is a plus, • Must be a team player. If you are a self-motivated individual who thrives in a collaborative environment and is passionate about delivering exceptional customer service, we would love to hear from you. Apply today to join our team as a Client Services Specialist!

Reports to the General Manager and Maitre D .Natural confidence, presence, raport with guests.Michelin-starred restaurant .Experience with RESY reservations system.Able to handle high volume and being solution based.Must be able to follow and understand expectations within their depar

Job DescriptionEnthusiastic Customer Service Representative - Luxury Car Service Legends Limousine Worldwide is New York City’s premier luxury ground transportation company, known for delivering 5-star experiences to elite travelers across the globe. We don’t just drive we elevate the ride. And now, we’re looking for someone just as legendary to be the first point of contact for our clients. We’re searching for a charismatic, well-spoken, and high-energy Customer Service Representative someone who thrives on making others feel valued and seen. If you’re a people person with a natural gift for conversation, warm professionalism, and a flair for problem-solving, we want to meet you. This position is based in our Brooklyn headquarters and offers a clear path to advancement in sales and business development for individuals who stand out. Job Description As a Customer Service Representative, you will provide personalized service to our clients, ensuring their transportation needs are met with professionalism and care. This is a professional, office-based role in Brooklyn, NY. Responsibilities: Be the welcoming voice of Legends answering calls and emails with polish, professionalism, and genuine care. Provides pleasant, personalized customer service of the highest level & acts as a proud ambassador of the company Attends telephone calls and responds to e-mails in a highly courteous & professional manner Advises customers with suitable transportation solutions, including fleet vehicle selection, accommodations & accurate price quotes. Take initiative to upsell and expand trip reservations this is where your charm and enthusiasm shine. Enters information regarding all new reservations into JLimo software & uses Zoho CRM to manage client relationships Send confirmations, reconfirm upcoming rides, and coordinate with dispatch and affiliates. Relays information to & from affiliates concerning domestic or international travel arrangements Requirements: Proven experience in sales or customer service, preferably in the transportation or hospitality industry Experience working with luxury brands or high-end clientele Self-motivated and goal-oriented, with a passion for exceeding targets Excellent verbal/written communication skills and problem-solving skills Strong ability to establish relationships with others via phone, e-mail, Zoom, & in-person A professional, client-facing appearance that inspires reliability & trust Ability to work in a team with a positive & supportive mindset Ability to multitask and prioritize effectively in a fast-paced environment General knowledge of the NYC 5 boroughs, GPS, & dispatching software Ability to work flexible hours, including weekends and holidays Minimum: High School Diploma or equivalent Experience: Dispatching: 1 year (Preferred) Customer service: 2 years (Required) Call center: 1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to Commute: Brooklyn, NY 11232 (Required) Work Location: In person

Job Description We are seeking a Customer Experience Representative to join our remote team and provide professional support to customers throughout the reservation and service process within the travel services industry. In this role, you will assist customers with inquiries, booking coordination, and ongoing support to ensure a positive and seamless customer experience. This fully remote position includes structured onboarding and training. Key Responsibilities • Provide customer support through phone, email, and online communication platforms, • Assist customers with reservations, confirmations, and itinerary updates, • Respond to questions and resolve customer concerns professionally, • Coordinate booking details and service requests, • Maintain accurate customer and reservation records, • Follow up with clients to ensure satisfaction and service completion, • Deliver consistent, high-quality customer experiences Qualifications, • Previous experience in customer service, administrative support, hospitality, retail, or client-facing roles preferred, • Strong written and verbal communication skills, • Ability to work independently in a remote environment, • Comfortable learning new software systems and online tools, • Strong organizational and time management skills, • Fully remote work environment, • Flexible scheduling options, • Training and onboarding support, • Professional development opportunities, • Performance-based compensation structure Qualified candidates will be contacted by our recruiting team regarding next steps in the hiring process.

Job Description Job Title: Slimetender Reporting to: Manager on Duty Job Type: Hourly Non-Exempt; Availability to work nights and/or weekends, a must ABOUT SLOOMOO Sloomoo celebrates joy through an interactive experiential world, focused on slime, hands-on play, and all things #satisfying. Sloomoo launched in October of 2019 with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted, artisanal slime (dozens of textures and the most delicious scents), soothing ASMR, and wondrous delights (you can slingshot slime, walk on slime, design your own slime, and more) converge with glossy, contemporary design. Sloomoo’s universe has expanded - there are now a total of 5 Institutes (NYC, LA, Houston, Chicago, Atlanta) and two MiniMoos (Boston, Philadelphia) with more to come. MiniMoos are smaller than the Institutes but packed with as much color, surprise, and play. The brand has been featured in People Magazine, Vogue, the Today Show, the Kelly Clarkson Show, the Tamron Hall Show, Forbes, INC, and more. The mission: Deliver joy, whether you’re a kid or kid-at-heart. Position Summary As a Slimetender at Sloomoo, you’re the face of the Sloomooverse - you’re the ones guests interact with. You’re an ambassador of the brand and a representation of the mission. You are influential in their experience and your role is to deliver a joyful, fun, and safe experience to our guests. While the slime is the star, you’re the one who makes the memories by showcasing slime tricks, engaging, bringing the energy, and meeting the guests where they are (some may be neurodiverse and looking for a calm moment, others may be over the top excited and ready to play). This role involves greeting guests, truly interacting with all of the slime activities, managing guest flow, and ensuring the environment is clean and welcoming. You will be key to upholding Sloomoo’s values: 1. Joy – Joy is our DNA. We spark wonder, play, and creativity in everything we do., 2. Accountability – We own it. Every action, every result—our name is on it., 3. Collaboration – Joy happens when we create together. We rise as one team., 4. Innovation – We push limits, dream big, and turn bold ideas into reality., 5. Inclusivity – Everyone belongs. Every voice matters., 6. Resilience – We pivot, solve, and grow stronger through every challenge., 7. Excellence – Good isn’t enough. We obsess over the details that make greatness. Responsibilities: * Warmly welcome guests, offering an overview of activities, safety guidelines, and events, ensuring a seamless entry to an unforgettable experience. * Efficiently process admissions and manage reservations, maintaining a keen eye on room capacity and guest flow to ensure everyone has a great time. * Take charge of attractions, from slime-making workshops to interactive games and photo ops, bringing energy, enthusiasm, and a personal touch to each interaction. Explain what they’re doing, based on the area you are overseeing - guide them to their stop along the Sloomoo journey. * Oversee the operation of each experience according to our high standards, ensuring policies and procedures are followed to provide a safe, efficient, and fun environment. * Scan and redeem tickets, ensuring a smooth transition for guests through various experiences while keeping an accurate count for room capacity. * Adhere to scripts and spiels for each station (they are all created to deliver joy and immerse guests in the Sloomoo world) to provide a consistent and high-quality guest experience, ensuring all interactions align with our brand standards. * Sloomoo Falls – Sloomoo’s main attraction where all JOY Team members engage, guide, and delight guests through the ultimate slime pouring experience. * Conduct occasional maintenance and cleaning of props and attractions, ensuring they meet design specifications and reporting any issues to management promptly. * Maintain cleanliness at all stations by picking up slime off the floor, cleaning the vats, and ensuring the glass on Slingshot and other areas is cleaned throughout shifts, contributing to a safe and inviting environment. * Uphold the Sloomoo brand integrity both within the experience space and in all external interactions, always serving as a brand ambassador. * Ensure safety is always prioritized, addressing, and logging any damages or repair needs, and conveying guest feedback and concerns to management. * Support your team members, contributing to a collaborative, positive working environment where everyone can thrive. * Other duties as assigned. Qualifications: * High school diploma or equivalent; further education in hospitality, tourism, or a related field is a plus. * Previous experience in customer service or hospitality, with a flair for creating memorable guest experiences. * Exceptional communication skills, a friendly demeanor, and the ability to engage with a diverse range of guests. * A proactive problem-solver with a positive attitude, able to handle situations with professionalism. * Flexible availability, including weekends, evenings, and holidays, ready to bring joy to our guests whenever needed. * A team player who is also capable of working independently, with a genuine passion for fun, creativity, and the Sloomoo brand. Inclusivity Commitment:Sloomoo Inc. is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative, and successful. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability, or other applicable legally protected characteristics.

Job Description Our Story Adorama Rental Company (ARC) is the leading equipment rental house for high-end digital cinematography tailored to creative professionals and productions of all sizes. Whether you're a filmmaker, photographer, or producer, we provide an extensive inventory of cutting-edge gear, tools, accessories, and services to bring your vision to life. Backed by decades of industry experience and the trusted Adorama name, ARC offers end-to-end rental solutions, camera and lens testing, dedicated account managers and seamless, personalized service designed to keep your project moving forward—no matter the scale or complexity. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win. We are seeking a detail-oriented and driven Sales Support Specialist to support a key member of our sales team operating in the TV & Film equipment rental market. This individual will assist the Business Development Manager with a range of administrative duties including, but not limited to purchase orders, invoices, delivery coordination, and other tasks as required. • Assist sales representatives with quotes, rental orders, • Manage inbound customer inquiries regarding equipment availability, • Coordinate equipment reservations, substitutions, and availability, • Monitor active rentals, returns, extensions, and billing make appropriate adjustments, • Support scheduling and logistics for gear deliveries and pick-ups, • Maintain CRM (Salesforce) records, • Ensure that the customer has all the necessary rental documentation, • Bachelor's degree preferred, or equivalent industry experience, • 2+ years of relevant sales support / rental coordination / production operations experience preferred, • Experience or education in broadcast, film, television, live events, or production rental strongly preferred, • Strong organizational and multitasking abilities, • Excellent client service and communication skills, • High attention to detail and accuracy The hourly rate of pay for this role is $18 - $22. The rate will be determined based on overall skills and experience. Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$18—$22 USD

Job DescriptionThe Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers. Position Type and Expected Hours of Work This is a full-time, overnight position. Flexible schedule necessary, including holidays and weekends may be required. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total customer service to include but not limited to the following: • Serve as API’s on-site liaison with the airline partner, providing support, guidance and training., • Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed., • Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical., • Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely., • Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API., • Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts., • Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations., • Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours., • Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner., • Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.Competencies, • Knowledge of airline crew scheduling is a strong plus., • Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required., • Excellent Interpersonal skills., • Able to work in a fast paced environment., • Great telephone etiquette., • Excellent writing skills., • Excellent computer skills., • Ability to multi task and prioritize., • Detail oriented with great organizational skills., • Flexible work schedule including availability to work weekends and holidays., • Able to work overtime if needed. Required Experience • Ability to positively present API in customer facing situations., • Customer service background is a plus. Other Duties Duties, responsibilities and activities may change at any time according to business needs. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR ttR9v4AlVY

Job Description Pay: $17.00 per hour Job description: Join the Front Line of NYC Tourism TopView Sightseeing is hiring Customer Service Agents to support our growing tourism operations across New York City. This is an outdoor, field-based position located at high-traffic tourist attractions and sightseeing stops. We are seeking energetic, customer-focused professionals who enjoy working in dynamic city environments. Schedules may vary based on tourism demand, weather, and operational needs. Weekend and Night availability, and flexibility are required. Compensation • Wear full company uniform and maintain professional appearance, • Ability to carry promotional signage and materials throughout the shift, • Operate company-issued POS machine, • Process cash and credit card transactions, • Handle and reconcile daily cash, • Explain tour packages, pricing and hours of operation, • Ensure customers understand their purchases, • Print tickets for referrals Work Location: In person Powered by JazzHR vaGJ2DxdxZ

Job Description “It all began in my kitchen” – Sarabeth Sarabeth’s began as a tiny bakery-kitchen in 1981 where Sarabeth Levine sold her preserves and baked goods. Quickly gaining popularity, the store began to serve breakfast and lunch, along with the original preserves and baked goods that landed Sarabeth’s on the map. Today, Sarabeth’s has four locations in Manhattan and several others around the world. Renowned for our popular brunch, we have also become well admired for our take on contemporary American cuisine at dinner, lively happy hours, and private events. We take great pride in creating a memorable experience for each guest with genuine hospitality and exceptional cuisine. We are currently seeking a Lead Host to join our Flatiron/NoMad team. Even if you are entry-level, we are willing to train the right person who is eager to learn and grow into this leadership role. This position is perfect for someone who enjoys hospitality, thrives in a fast-paced environment, and wants to develop their career in restaurant operations. What You'll Be Doing * Leading the host team during service once trained, ensuring smooth seating and guest flow. * Greeting guests warmly and creating a welcoming first impression. * Managing reservations, walk-ins, and waitlists using the reservation system. * Monitoring table availability and pacing reservations to maintain efficient service. * Communicating important guest information to managers and service staff (VIPs, special occasions, requests). * Answering phones, assisting guests with reservations, and responding to inquiries. * Training and supporting hosts to ensure consistent hospitality standards. * Assisting guests with coats, bags, strollers, or other needs when possible. * Maintaining an organized and professional host stand and entrance area. * Managing wait times and communicating accurate expectations to guests. * Handling guest concerns with professionalism and notifying management when needed. * Assisting with opening and closing procedures when required. Requirements: • A minimum 1 year of Host experience in a well-rated restaurant., • A true passion for hosting -- helping to create an environment where people not only have fun but feel relaxed, welcome, and connected., • A genuine nature; able to comfortably engage in a natural dialogue with guests., • The ability to speak warmly and clearly in person and on the telephone. The inclination to be helpful, provide information, and answer questions., • The ability to multi-task and prioritize while focusing on etiquette and conveying a sense of calm and welcome., • Commitment to maintaining availability that aligns with the needs of the business Experience with reservation systems such as :OpenTable , SevenRooms and Toast * Weekend morning availability required * Flexible weekday availability preferred * Eagerness to learn and grow into a leadership role • Compensation: 18-20 hr DOE Sarabeth’s is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Front Office Agent/Night Audit Relief Reports To: Front Office Management Major Duties and Responsibilities: · Assures that front desk is covered and maintained at all times. · Reviews arrivals and departures for guest preferences to ensure customer satisfaction. · Checks guests in and out of hotel and summons bellman or other assistance if needed. · Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc. · Responds and acts on guests complaints, service or security problems. · Checks for proper functioning of alarms and cameras. · Reviews logbook for any actions or messages passed on by previous shift. · Performs switchboard responsibilities ensuring that all calls are answered, and all wake up calls are delivered in a timely fashion according to Pestana standards. · Ensures proper backup is attached to the corresponding folios. · Monitors and ensures that security officers perform responsibilities as required. · Ensures that all guest charges are posted accurately to the guest folios. · Runs and verifies pre-audit steps to ensure final update accuracy. · Reviews the room rate variance report and checks for obvious or questionable rates. · Investigates questions and corrects if errors found. · Balances all credit card and direct bill payments before transferring to city ledger. · Ensures all interfaces are operational. · Generates direct billing statements. · Prints out statements of all bills transferred to city ledger. · Packages all night audit backup material for review by the hotel accountant. · Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail. · Handles guest complaints and resolves all guest issues resulting in win-win outcomes. · Prints and labels registration cards for next day's arrivals. · Monitors present day availability and house count and take appropriate action as needed. · Familiar with crisis manual and be able to put into action as needed. · Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping. · Maintains and accounts for assigned cash bank and front office cash record. · Prepares a bank count sheet for manager. · Understands the Pestana product and brand identity and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures. · Trains on and executes all applicable Pestana Standard Operating Procedures. · Performs miscellaneous duties as required. Experience and Qualifications: Essential: · Proficiency in Opera PMS/Opera Cloud PMS. · Night Audit experience (preferred). · Previous Hotel Front Desk experience. · Proven team player with a high level of energy and motivation. · Results oriented. · Fire Safety Certified (preferred). · High School diploma. Job Type: Full-time Pay: $24.91 Benefits: • 401(k), • Employee discount, • Health insurance, • 8 hour shift, • Day shift, • Holidays, • Night shift

Job Description POSITION OVERVIEW: The Reservations Specialist at The Pierre New York, A Taj Hotel, is responsible for total business generation as it relates to converting reservation queries that are communicated to you directly via phone or electronically from individuals and/or travel agencies on behalf of the hotel. JOB FUNCTION, TASKS, and RESPONSIBILITIES: KEY RESPONSIBILITIES • Organize, sort and direct incoming mail for the department., • Handle several telephone calls at any given time., • Successfully complete a room reservation for any given time period knowing what types of accommodations, rates and special services are available. In addition, the ability to properly code all said reservations as to the rate type, source, travel agent, Sabre, etc., • Recite all information regarding hotel facilities, hours of operation, key personnel, special activities and functions in the hotel., • Reason what a potential guest is looking for in room accommodations and participate in problem-solving situations while keeping the Reservations Manager well informed., • Utilize the guest history program to ensure maximum accuracy and recognition., • Answer the telephones professionally and cheerfully, including transferring and routing misdirected calls and taking messages., • Ability to close sales calls in a gracious and warm manner., • Strong computer skills needed. Utilize the computer system in retrieving, updating and inputting room reservations., • Give adequate directions to the hotel from any location., • Process internal reservations, management reservations, reservations from the Central Reservations Office, employee complimentary requests, rooming lists, group blocks, travel agent discounts, • Exceptionally clear communication skills required, • Multi-lingual abilities is a plus QUALIFICATIONS and REQUIREMENTS: • Bachelor’s degree in hospitality or related field a plus, • OPERA knowledge and experience., • Must maintain a professional verbal and physical demeanor in keeping with Luxury Hotel and Forbes Standards., • Must be flexible and able to work cohesively with internal and external guests of differing personalities and diverse backgrounds., • Must have high level of proficiency in the Microsoft Office Suite (Excel, Word, PowerPoint) as well as the ability to master a variety of PMS systems related to the Hospitality industry., • Must have a minimum of two years’ experience in an operational position in the hospitality industry and a minimum of 1 year management experience. Customer Service Qualities., • Positive outlook with the ability to remain polite and calm under conditions of periodic stress and high volume., • Must have high level fluency in the English language (verbal and written)., • Ability to solve problems independently with a positive outcome for both customer and hotel., • Ability to multi-task and manage diverse projects simultaneously., • Superior communication skills with both internal and external customers., • Work experience that involves building customer service relationships. PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: *While performing duties of job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls Force: *Employee must occasionally lift and/or move up to 10 pounds Sensory: *Noise level in the work environment is usually minimal JOB LOCATION: On-Site Only

As the first face guests see when entering.Host/Hostess sets the tone for the entire experience.You’ll warmly welcome guests, manage reservations, coordinate seating for both the restaurant and downstairs lounge, and ensure smooth guest flow throughout service.The ideal candidate combines prof

Job Description We are seeking a Customer Success Manager to drive retention, expansion, and long-term value across multi-unit restaurant groups and hospitality operators. You will own the post-sale customer lifecycle, ensuring successful deployment, strong adoption, and measurable ROI from Palona’s Conversational AI platform. This role is highly strategic and revenue-oriented—you’ll partner with operators to transform how high-volume restaurants answer calls, take orders, and engage guests, while expanding Palona’s footprint across locations and use cases. We’re looking for someone who builds credibility quickly with operators and executives, thrives in startup environments, and consistently delivers clear, data-backed outcomes for customers. Role Overview The ideal candidate has experience working with multi-unit restaurant operators, franchisees, and hospitality executives. You will own the customer relationship post-sale, collaborating closely with Sales, Product/Engineering, and AI specialists to ensure customers realize value and expand over time. Your goal is to help Palona AI become the most trusted AI partner in the restaurant industry. Responsibilities • Own the post-sale lifecycle: onboarding, implementation, adoption, renewal, and expansion, • Build relationships with key stakeholders across:, • C-Suite (CEO, COO), • VP-level / Operations leaders, • GMs and franchise owners, • Translate operator goals and challenges (e.g., missed calls, staffing constraints, operational challenges) into measurable business outcomes and ROI, • Drive multi-location rollouts and expansion opportunities across brands and markets, • Partner with Sales to support renewals and identify upsell opportunities, • Collaborate with Product & Engineering to resolve issues and prioritize high-impact enhancements, • Deliver QBRs / EBRs with clear performance insights and strategic recommendations, • Represent Palona at industry events, customer meetings, and executive briefings, • Ensure a seamless feedback loop from customers into product and GTM strategyOutcomes You’ll Own, • Net Revenue Retention (NRR) and expansion across enterprise restaurant accounts, • Fast, successful deployments with strong time-to-value, • Increased adoption and usage across locations and teams, • Measurable customer impact:, • Revenue lift (conversion, AOV), • Improved automation, • Operational efficiency gains, • Expansion from pilot → regional → enterprise-wide rollout Required: • 4–8 years of experience in Customer Success, Account Management, or Operations within B2B SaaS, • Experience working with multi-unit restaurants, franchise groups, or hospitality operators, • Proven track record of driving retention, expansion, and customer outcomes, • Experience in early-stage or high-growth startup environments requiring ownership and adaptability, • Strong understanding of the restaurant technology ecosystem (POS, reservations, call centers, etc.), • Customer-first mindset with a focus on driving outcomes, not just managing relationships, • Ability to translate product performance into clear business value and ROI, • Background in restaurant technology, • Experience with AI, automation, or voice/vision technology, • Experience scaling accounts across multi-location, multi-market deployments, • Strong ability to influence product and GTM strategy through customer insights, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Stock Option Plan

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description At Uncommon Schools, you’ll help ensure staff and leaders receive thoughtful, responsive support across Employee Relations and Talent Strategy processes. In this role, you’ll work closely with teams across the organization to manage employee relations workflows, support day to day operations, and help maintain clear, accessible resources for staff and managers. You’ll play an important role in helping systems run smoothly, supporting staff experiences, and ensuring leaders have the information and tools they need to effectively support their teams. This role partners closely with the Talent Strategy and Employee Relations teams and supports staff across the organization. Responsibilities Employee Relations Support • Provide first response support for Employee Relations tickets and cases, • Own Tier 1 Employee Relations cases from escalation through resolution, • Manage unemployment claims and employment authorization escalations, • Maintain accurate Employee Relations data across HR Acuity and other dashboards, • Manage, summarize, and report on exit interviews for staff, • Pull, summarize, and deliver Employee Relations data for reporting and progress monitoring, • Manage Talent Strategy and Employee Relations Zendesk instances by responding to tickets and routing requests appropriately, • Maintain internal knowledge bases with current policies, professional development resources, and Talent Strategy materials, • Support invoice processing, reimbursements, and credit card reconciliation, • Provide operational support for Learning & Development initiatives, • Support communications, materials organization, printing, and room reservations for team programming and eventsQualifications, • Bachelor’s degree required, • 1 to 2 years of professional experience required, • 1 to 2 years of directly relevant experience in areas such as stakeholder communication, Zendesk or email management, and cross team collaboration, • Strong organizational skills and attention to detail, • Ability to manage multiple workflows and respond to requests in a timely manner, • Clear written and verbal communication skills, • Experience maintaining accurate data and records preferred Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation:The full compensation range for this role is $63,500-$74,700. Typically, new hires who fully meet all qualifications listed in the job description will start at $67,200. Starting compensation below this reflects candidates with less experience or qualifications. Offers near the top end of the range are reserved for candidates who significantly exceed the qualifications, bringing extensive experience and specialized expertise beyond what is listed. Compensation determinations consider relevant professional experience and tenure with Uncommon Schools. Additionally, because we value internal growth and tenure, current staff members are not subject to salary caps within this range. Work Environment: This role is based at Uncommon Schools’ Home Office located at 100 Church St, New York, NY. Team members are expected to work in person at least 3 days per week. Minimal local travel may occasionally be required. Benefit Highlights: • 19 days of paid time off, • 3 weeks of paid Winter and Summer org-wide holidays, • Comprehensive Health, Dental, and Vision insurance plans, • 403(b) retirement savings program + employer match, • Paid leave of absence options (parental, medical, disability, etc.), • Mental health and counseling support + wellness benefits, • Pre-tax flexible spending, dependent care, and health saving accounts *A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email .

Job Description POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Reservations Agent. The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This position is responsible for performing guest services, administrative tasks such as managing hotel room reservations, and supporting the accomplishment of hotel revenue objectives. ESSENTIAL FUNCTIONS AND DUTIES: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Process accurate billing and payments, ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions to provide recommendations and information to guests as needed., • Handle challenging situations and resolve guest complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Support the front staff to ensure a smooth and memorable experience for guests by reviewing, monitoring and relaying guest arrival and departure times, special occasions, needs and preferences., • Maintaining accurate and up-to-date records of guest information and reservations, while recording notes for guest preferences, special requests, and payment information., • Meeting and exceeding sale goals, striving to increase revenue and maximize room occupancy., • Run daily reports while maintaining and completing daily task list., • Adhering to hotel policies, procedures, and standards, including data privacy and security., • Inputting sensitive information in our systems, ensuring that all guest data is properly stored and protected., • Perform Switchboard duties, other administrative duties and direct calls as needed., • Participate in any training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team.KNOWLEDGE, EXPIERENCE AND SKILLS, • A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • At least 2 years of experience in the luxury hospitality industry, particularly as a reservations agent, is usually required., • Experience with Opera preferred., • Knowledge of the city, particularly tourist attractions., • Professional demeanor, strong ethical standards, and the ability to maintain confidential information., • Ability to multitask and prioritize tasks in a fast-paced environment, using software and point-of-sale systems., • Possess a sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management., • Excellent organizational skills and attention to detail, with the, • Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude., • Proficiency in basic computer skills, including knowledge of scheduling, • Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required., • Commitment to upholding the highest standards of customer service, professionalism, and integrity.PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:, • Ability to stand for extended periods and work in a fast-paced, • environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 30 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks. Cipriani is an equal opportunity employer. Powered by JazzHR BWIc6xFm0H

Job Description Who are we? We are a female-founded scale-up, currently made up of around 80 AltoVitians. Our fully-remote team hails from 26 different countries and collectively speaks 29 languages. Most of the time, it is our differences that are celebrated (whether they are in cultures, personalities, preferences or passions). However, despite those differences, there are a few principal attributes that we share which define an AltoVitian. AltoVitians are tenacious, humble, and thoughtful. Being humble is important because it enables us to keep learning every day, and tenacity is necessary because in a high performing environment as fast-paced as AltoVita, taking it slow is simply not an option! Today is a particularly exciting time to join our team, we closed our Series A financing round in late 2022 and will be starting the Series B rounds in the coming year. This next chapter won’t always be a smooth ride, but it will be filled with innovation, excitement and opportunities, so if you are ready for the challenge (and the fun!) of growing with us, we would love to hear from you. What we do AltoVita is a multi-award winning accommodation platform that enables enterprises to consolidate accommodation programmes through the power of proprietary technology paired with a human centric approach. AltoVita’s unique offering sets us apart in the market, providing a network of 7 million+ verified and vetted properties are all duty of care compliant, backed by a four-tier quality control process; located in over 35.000 cities & 165 countries world-wide. With our award-winning enterprise software and human-centric approach, we deliver smart and sustainable solutions to global talent mobility & business travel managers worldwide. Our Client Development team plays a vital role as trusted advisors and partners to our clients. Embodying our consultative philosophy, this dedicated team proactively shares new market insights, analyzes data, and empowers our clients with the tools and knowledge to make informed decisions, ensuring our clients are always equipped to make the best choices for their corporate housing needs. AltoVita’s technology provides a cloud-based bridge between the highly fragmented property distribution system and multinational Global 2000 companies. A proprietary two-way API integration with a standardised sourcing process reduces the legacy, inefficient 48-to-72-hour bidding process down to a few minutes, saving valuable time and money. Corporate clients love the bespoke user interface seamlessly configured to their mobility policies, and employees enjoy a greater sense of choice and support in their relocation journey. About the role We are seeking a highly skilled and dedicated Reservations Manager with proven experience managing high-volume requests. The ideal candidate thrives in fast-paced, dynamic environments and excels at providing timely, effective solutions to complex client needs. Key Responsibilities * Manage incoming accommodation requests and present corporate clients and relocation management partners with personalized housing options through AltoVita's proprietary enterprise software. * Reply to client’s enquiries related to housing options and offer thoughtful recommendations in a timely manner. * Build an excellent relationship with the consultants from relocation management companies. * Support reporting on conversion figures and identify opportunities for improvement. * To maintain the positive engagement with hospitality partners (hotels, serviced apartments & hotels) and participate in supplier meetings, or training to reflect client requirements when necessary. * To participate in property inspections to gain an in-depth understanding of properties quality, when required (US Region). * Identify market gaps and collaborate with the Hospitality Growth team to ensure our offering is complete and competitive. * Get acquainted with AltoVita's proprietary technology and contribute to product development for hospitality operators across the region. * Proactively contribute to the community, building of hospitality operators & supply technology software (quarterly training sessions, content creation, events & conferences, in-person visits). * Assist in the optimisation process of AltoVita's Customer Success technology. Requirements * 3-5+ years of experience in hotel reservations, corporate housing, global mobility or relocation * Comfortable working in a fast-paced and entrepreneurial environment * Ability to work well under pressure and handle high-stress situations with calm and professionalism * Strong problem-solving skills and ability to think on your feet * Self-motivated, proactive and results-driven * Occasional weekend on call rotation * US based - West Coast preferable Ways of Working AltoVita is a fully remote team. Although we have regular touch-points throughout the week, organise off-sites in several locations, trust is essential for us to work effectively as a team. Our founders empower us to make decisions autonomously, and in turn expect that we also empower our direct reports. Join our Team AltoVita is the sum of every member of the team. We know that a strong team is a diverse team, and are therefore committed to being an equal opportunity employer, so please bring all of yourself to the interviews and most importantly to our team. Becoming an AltoVitian means you will benefit from: * A team that will always put you first * Incredible opportunities for growth and career advancement * A fully-remote working environment * Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more * A work-from-home allowance to get your home-office set up * A generous vacation package so you can recharge or explore

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.