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Job Description JOB SUMMARY: Is responsible for the planning, executing, directing and evaluating the nursing care given to the patient. The role is defined as the pre-procedure, intra-procedure and the post-procedure period. May have contact with the patient in each phase of the endoscopy experience. The responsibility includes the preparation assembly and organization of the environment, equipment and supplies necessary to perform the activities necessary for the preparation and the recovery of the ambulatory patient. JOB RELATIONSHIPS: Responsible to: Nurse Manager Interrelationships: Must have an effective working relationship with co-workers, members of the medical community, patients, family and the community. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: · Supervises nursing activities related to patient care and sets standards for accurate reporting and recording of patient’s symptoms, reactions and progress. · Provides input and standards in formulating patient care policy and procedures for the Center. Works with the medical staff to coordinate medical and nursing management of patient care. · Assists in maintaining an adequate inventory of supplies, drugs, and equipment. · Serves as a resource in areas of expertise to other staff members. · Participates in the preparation of the patient for their procedure. · Performs the pre-admission assessment. · Provides pre-procedure instructions. · Ascertains that all appropriate data is in the patient’s record prior to admission or immediately following admission and prior to procedure. · Communicates abnormal and/or extensive medical history to the physician as soon as discovered. · Maintains communication with reception areas and procedure rooms to assure efficient movement of patients. · Assists preparation of medications. · Admits the patient in the pre-procedure area and follows the admission protocols. · Checks signed consent prior to beginning case and performs a time out. · At the beginning of the day, checks to see that necessary supplies required by the day’s procedure schedule are available in the procedure rooms. · Prepares patient for procedure by verifying patient identity and scheduled procedure, and assists patient into procedure room. · Helps to relieve patient’s apprehension before and during administration of conscious sedation. · Makes available additional instruments and supplies as requested during the procedure. · Documents and labels specimens clearly and correctly. · Assists in transferring patient to PACU. · Is responsible to assure that supplies for each case are ready for use. · Is responsible for maintaining a safe environment during the procedure. · Assists in cleaning of room after each case. · Assists with post-procedure call to patient and documents call and patient’s responses on patient’s record. · Tasks inventory and restock supplies as needed. · Receives patient from the procedure room, assesses patient’s condition on admission and discharge, and documents on PACU record. · Closely observes and monitors the post-procedure patient by taking vital signs, EKG (if required) and documenting patient’s progress while in PACU. · Administers medications, IV’s and treatments; maintain records regarding dispensing of same; observes patient’s reaction and acts appropriately in the event of adverse reactions. · Performs/assists physicians in other procedures as requested. · Assures patient that he/she is not, and will not be, left alone in the recovery areas. · Provides a summary of post-procedure instructions to patient prior to discharge from the unit. · Makes sure patient has information for follow-up appointment before being discharged. · In an emergency situation, is able to give immediate respiratory assistance or support, including use of AMBU bag, airway tubes; administers CPR; assists with endotracheal tubes and defibrillation, and performs venipuncture. · Knows and maintains CODE Blue/crash cart. · Recognizes and utilizes safety precautions and procedures. · Remains familiar with equipment and supplies, including, location, and upkeep. · Assists in restocking units as needed. · Maintains a comfortable, orderly, clean, safe environment in the recovery areas. · Adhere to all OSHA regulations and participate in annual reviews, attend inservices for employee safety and injury prevention within the workplace INFECTION CONTROL CATEGORY: This job is designated as a Category I job using the OSHA definitions. This means there are tasks that involve exposure to blood or other potentially infectious material. Use of appropriate protective measures are required for any employee engaged in Category I tasks. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: RN with current NY state license Current CPR certification Current ACLS certification (If applicable) Previous Endoscopy experience, one year preferred LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee frequently is required to walk. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is frequently exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme heat, and vibration. The employee is occasionally exposed to wet and/or humid conditions and risk of radiation. The noise level in the work environment is usually quiet. Job Type: Full-time Salary: $40.00 - $45.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Medical specialties: • Gastroenterology, • Perioperative Care Physical setting: • Ambulatory surgery center, • Outpatient Standard shift: • Day shift Supplemental schedule: • Overtime Weekly schedule: • Monday to Friday Ability to commute/relocate: • Huntington, NY 11743: Reliably commute or planning to relocate before starting work (Required) Experience: • Nursing: 1 year (Preferred), • Endoscopy: 1 year (Preferred), • Ambulatory surgery center: 1 year (Preferred) License/Certification: • ACLS Certification (Preferred), • RN (Required) Work Location: In person

Job Description Transform Your Career - Join Concerned Dental Care & NowDental as a General Dentist Are you a General Dentist - whether newly licensed, early-career, or seasoned - looking for a rewarding role in a high-quality, patient-centered environment? Concerned Dental Care of Farmingville, Concerned Dental Care of Port Jefferson, and NowDental of Suffolk (Smithtown) are seeking passionate dentists to join our thriving teams. With state-of-the-art facilities, high patient demand, and an exceptional support network, you can grow your skills, enjoy professional autonomy, and make a lasting impact in the community. Whether you want to launch your career with mentorship or step into leadership with a full book of patients, we have the role for you. Why Join Our Eastern Long Island Practices? Immediate Patient Base & Support • Step into established, busy offices with steady patient flow - no ramp-up needed, • Collaborate with in-house specialists in oral surgery, periodontics, endodontics, and orthodontics, • Farmingville -14 operatories, digital charting, on-site parking, • Port Jefferson - 8 operatories, CBCT imaging, advanced restorative tools, • Smithtown (NowDental) - 9 operatories, 3D imaging, laser dentistry, digital impressions, • Hands-on mentorship for new grads from experienced general dentists and specialists, • CE allowance + leadership training opportunities, • Clear path to equity/partnership - possible within 12 months for qualified candidates Compensation & Benefits • Sign-on bonus available, • Guaranteed daily rates/minimum to start + competitive collections-based model (32–35% of collections, 35% for leads), • Full-time & part-time schedules available, • Full benefits for qualifying schedules: medical, dental, vision, life, disability, 401(k) + match, • Paid time off + holidays, • Continuing education credits and professional development support Your Role • Deliver a full range of general dentistry services - preventive, restorative, cosmetic, and complex cases, • Create personalized treatment plans and educate patients on their oral health, • For experienced candidates: mentor colleagues, lead clinical protocols, and participate in growth strategy, • For new graduates: develop advanced skills in a supportive, collaborative environment What We’re Looking For • DDS or DMD from an accredited dental school, • Active NY dental license (or eligibility), • All experience levels welcome - new grads encouraged to apply, • For leadership track: 3-5 years of clinical experience preferred, • Commitment to high-quality, patient-first care and collaborative teamwork About Our Practices Concerned Dental Care and NowDental of Suffolk are trusted names in Long Island dentistry, serving our communities with excellence for decades. Our offices are known for combining cutting-edge technology with compassionate care, providing everything from preventive cleanings to advanced restorative and surgical treatments - all under one roof. Your Next Step Whether you’re looking to launch your career with mentorship or step into a leadership role with partnership potential, this is your opportunity to thrive in Eastern Long Island’s top practices. Apply today to join CDC of Farmingville, CDC of Port Jefferson, and NowDental of Suffolk - and take your dental career to the next level. Concerned Dental Care and NowDental are proud affiliates of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification. {Lead Dentist, Senior Dentist, Dental Director, Dental Practice Leader, Dental Manager, Clinical Lead Dentist, Dental Health Leader, Dental Clinic Leader, General Dentist, Associate Dentist, Family Dentist, Dental Practitioner, Dental Doctor, Primary Care Dentist, New Graduate Dentist, Entry-Level Dentist, Dental Health Provider} PI2f8ec56cdff0-25405-38292765

Job Description Enjoy a $200 bonus after signing up on the RoadL mobile app and successfully onboarding. This is a limited-time offer—apply today! Are you a Nurse Practitioner who loves making a real impact, values flexibility, and wants to get paid the same day you work? At RoadL, we’re redefining home healthcare with our easy-to-use mobile app, giving Nurse Practitioners total control over their schedules, instant access to patient visits, and daily direct payments. Locations: NYC Boroughs (Brooklyn, Queens, Manhattan, Bronx, Staten Island), Erie County (Buffalo), Orange County, Nassau, Suffolk County, and surrounding areas. Pay: $130–$180 per visit (based on visit type) — paid daily Why You’ll Love This Nurse Practitioner Role • True flexibility — Nurse Practitioners choose only the visits that fit their lives, • Daily pay — no waiting for payroll, • Streamlined tech — manage cases, track earnings, and schedule visits from one app, • Pick your pace — take as many or as few visits as you want, • Real impact — provide care to patients in the comfort of their homes, • Paid orientation and training, • Same-day, direct-to-you payments, • Easy-to-use mobile app for scheduling & payments, • Supplies included, • Remote onboarding process, • Active New York State Nurse Practitioner license, • Board certification required, • Medicaid enrollment preferred

Job Description Create Confident Smiles - Join NowDental of Suffolk as a Dental Hygienist! At NowDental of Suffolk, we’re committed to providing top-tier dental care for families in Smithtown, NY, and beyond. Our state-of-the-art facility combines cutting-edge technology, a compassionate team, and a welcoming environment to make every visit exceptional. From advanced restorative treatments to personalized family care, we’re proud to serve as a trusted partner in oral health. We’re seeking a passionate Dental Hygienist to join our thriving practice. Whether you’re an experienced professional or a motivated newcomer, this is your opportunity to thrive in a dynamic environment that values your contributions and supports your growth. Why Join NowDental of Suffolk? • Competitive Pay: $40–50/hour based on experience, plus incentive bonuses, • Comprehensive Benefits: Health, vision, dental, 401(k), life insurance, and disability (eligibility after 30 days), • Generous PTO: 3 weeks paid time off + holidays, • Professional Development: Access to Continuing Education (CE) credits and mentorship, • State-of-the-Art Technology: Utilize digital charting, Denticon software, and advanced tools like 3D imaging and laser dentistry, • Convenient Location: Enjoy on-site parking and modern, private treatment rooms designed for your comfort, • Supportive Team Environment: Join a close-knit, collaborative group of dental professionals About NowDental of Suffolk Located in Smithtown, NY, our modern facility features 9 operatories and cutting-edge technology, including 3D imaging, digital impressions, and laser dentistry. Our team is dedicated to offering a wide range of services, from general and cosmetic dentistry to Invisalign®, periodontal treatments, and same-day crowns. Your Role as a Dental Hygienist • Greet and prepare patients for dental hygiene procedures, • Perform professional cleanings, scaling, root planing, and fluoride treatments, • Educate and motivate patients to achieve optimal oral health, • Conduct diagnostic assessments, including capturing and interpreting x-rays, • Assist in identifying periodontal and restorative needs and collaborate with the dentist to deliver seamless care, • Maintain a clean, organized, and OSHA-compliant treatment area What You Bring • Education: Associate degree or higher from an ADA-accredited dental hygiene program, • Licenses: Active NY state dental hygiene license and CPR certification, • Experience: 1+ year of dental hygiene experience preferred, but new graduates are welcome!, • Skills: Certification in anesthesia is a plus but not required Schedule • Flexible Hours: Monday–Thursday, with alternating Friday and Saturday shifts. Your Career Starts Here At NowDental of Suffolk, you’re not just joining any practice - you’re joining a team that values collaboration, innovation, and exceptional patient care. Take advantage of our supportive environment, advanced technology, and opportunities for growth to make a real impact on our patients’ lives. Ready to Create Confident Smiles? Join NowDental of Suffolk in Smithtown, NY, and be part of a practice where your skills and passion are celebrated. Apply today to start your journey with a team that’s redefining dental excellence! NowDental of Suffolk is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification. {Registered Dental Hygienist, Oral Hygienist, Dental Health Specialist, Dental Hygiene Practitioner, Dental Hygiene Therapist, Licensed Dental Hygienist, Oral Health Care Professional, Periodontal Hygienist}

Job Description We’re seeking Board Certified Behavior Analysts (BCBAs) who are ready to make a meaningful impact while being supported every step of the way. Please Note: We do not provide training for BCBA certification. Applicants must already hold active BCBA certification. Our training program is designed to support certified BCBAs in excelling within our company. What We Offer * Competitive Pay: $55–$105/hr * Start Part-Time: Transition to full-time after 90 days * Work Options: In-person or hybrid roles * Structured 6-Month Training & Onboarding: Paid training program (13 hours across 6 months) to help you grow, connect, and thrive as part of our team * Free Licensure in All States We Operate In: We’ll cover the cost of your LBA so you can work across multiple states under our company * Same Day Pay for flexibility * Full-Time Benefits (after 90 days): Health, dental, vision, life insurance, 401K with match, PTO, holiday pay * Growth Opportunities: Free CEUs, mentorship, leadership paths * No Non-Compete / No Set Caseloads What You’ll Do * Conduct assessments & create behavior plans * Supervise ABA programs and staff * Support and train caregivers & RBTs * Collaborate with a team of experienced BCBAs Requirements * Active BCBA certification (required) Apply today and join a supportive team that values your expertise, flexibility, and professional growth.

Job Description Administrative Support Secretary — Intake Department (9/11 Law Firm) Location: Hauppauge, NY (on-site; occasional remote possible after training) Schedule: Full-time, Mon–Fri (occasional OT) Compensation: $45,000.00-$47,500.00 hourly + OT eligible; benefits (health/dental/vision, PTO, 401(k)) About the Role We’re a high-volume 9/11 firm supporting clients and families navigating the 9/11 Victim Compensation Fund and WTC Health Program. The Administrative Support Secretary is the first point of contact for prospective and current clients and a key partner to our Intake Team and Case Managers. This role is phone-intensive, follow-up driven, and detail-oriented with significant data entry and document preparation responsibilities. What You’ll Do • Heavy phones & client care, • Answer and place a high volume of calls; route, message, and document all contact with empathy and professionalism., • Conduct follow-ups via phone, SMS, and email to obtain missing information, signatures, and documents., • Intake & data entry, • Create and maintain accurate intake files; enter demographics, exposure timelines, employment/medical details; update case stages in CMS/CRM., • Maintain clean data (merge duplicates, standardize names/dates, correct errors)., • Document preparation & processing, • Prepare and send retainer packets, HIPAA/SSA authorizations VCF intake documents., • Coordinate e-signatures (HelloSign/Dropbox Sign), scan/index uploads, and apply firm naming conventions., • Scheduling & coordination, • Book consultations, confirm appointments, and send reminders; coordinate with Case Managers to keep files moving., • Admin support LawRuler, HubSpot/CRM, CallRail, RingCentral, Microsoft 365 (Outlook/Excel/Word), Dropbox/HelloSign, scanners/copiers. What Success Looks Like (KPIs) • Call handling: Meets daily call answer/return targets; same-day voicemail/screen response., • Follow-ups: On-time completion of assigned tasks; signature/records chase within SLA., • 1–3 years of administrative/phone support in legal, medical, insurance, or call-center environments (high-volume experience preferred)., • Excellent phone etiquette, clear written communication, and compassionate, trauma-informed client service., • Fast, accurate typing (≈45+ wpm) and strong attention to detail., • Comfort with multitasking between calls, data entry, and document prep., • Familiarity with 9/11 VCF or WTC Health Program is a plus (we will train). Handle PII/PHI with strict confidentiality; follow firm policies on record retention, conflict checks, and HIPAA-adjacent best practices. Physical/Work Requirements Prolonged computer/phone use (headset provided); occasional lifting of files up to 20 lbs. Equal Opportunity We are an equal opportunity employer. We celebrate diversity and are committed to a respectful, inclusive workplace. Benefits: • 401(k), • 401(k) profit sharing, • Dental insurance, • Free parking, • Health insurance, • Opportunities for advancement, • Paid sick time, • Paid time off, • Vision insurance

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! One of the strengths that sets The Bristal apart as a luxury assisted living community is our chef-prepared cuisine and the country club dining experience we provide three times a day. We are seeking friendly, professional and, above all, compassionate Waitstaff with the kind, patient and cheerful spirit to deliver on that exceptional experience. You know the satisfied feeling you get at an upscale restaurant when the servers do an excellent job? That’s the same feeling we wish our residents to have every day, and as part of our Waitstaff team, your performance is key to making that happen. In this role you will be responsible for ensuring all meals are served and presented in accordance with the guidelines established by the Director of Food Service. The loving care, attention and great customer service you bring to the dining experience are fundamental to the quality of life and the general wellbeing of our residents every day. Additional responsibilities include: • Patiently and cheerfully taking resident meal orders, • Checking station tables for settings and cleanliness, • Reading the menu after service so that you can knowledgeably assist the residents with their selections, • Assisting in the plating and proper portion controls of some or all of the following: appetizers, salads, soups, beverages and desserts, • Experience as a Waiter/Waitress in a restaurant or food-service-related industry, • Able to function in a fast-paced environment, • Have a strong ability to multi-task, • Possesses good communication, customer service and people skills, • Is professional, patient and able to satisfy a demanding customer base, • Experience working with a senior population is preferred, but not required, • Is a team player, willing to help out where needed to ensure a pleasurable dining experience, • Familiarity with food safety, food preparation and board of health guidelines is a plus, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and gentle in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! One of the strengths that sets The Bristal apart as a luxury assisted living community is our chef-prepared cuisine and the country club dining experience we provide three times a day. We are seeking friendly, professional and, above all, compassionate Waitstaff with the kind, patient and cheerful spirit to deliver on that exceptional experience. You know the satisfied feeling you get at an upscale restaurant when the servers do an excellent job? That’s the same feeling we wish our residents to have every day, and as part of our Waitstaff team, your performance is key to making that happen. In this role you will be responsible for ensuring all meals are served and presented in accordance with the guidelines established by the Director of Food Service. The loving care, attention and great customer service you bring to the dining experience are fundamental to the quality of life and the general wellbeing of our residents every day. Additional responsibilities include: • Patiently and cheerfully taking resident meal orders, • Checking station tables for settings and cleanliness, • Reading the menu after service so that you can knowledgeably assist the residents with their selections, • Assisting in the plating and proper portion controls of some or all of the following: appetizers, salads, soups, beverages and desserts, • Experience as a Waiter/Waitress in a restaurant or food-service-related industry, • Able to function in a fast-paced environment, • Have a strong ability to multi-task, • Possesses good communication, customer service and people skills, • Is professional, patient and able to satisfy a demanding customer base, • Experience working with a senior population is preferred, but not required, • Is a team player, willing to help out where needed to ensure a pleasurable dining experience, • Familiarity with food safety, food preparation and board of health guidelines is a plus, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and gentle in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times Part Time- Days/Hours will Vary

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌, • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description Job Description & Responsibilities The Team Leader plays a crucial role in managing the operations of a Gregorys location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The General Assistant Store Leader will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Leader will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards, leading by example and educating each member of the team * Identify and work with high potential baristas that can be developed into our next great leaders * Operational Standards * Ensure all existing and new operational standards are being executed as prescribed * Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held * Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with teams to lead by example in 5-star service * Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same * Become the “Mayor” of your store group and know a significant amount of customers on a first name basis that come into your store * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews * Facilities & Maintenance * Proactively clean, service, and maintain all equipment and fixtures in your stores * Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated with your teams * Proactively manage employee issues by having regular conversations with every employee on your team, ensuring they have been heard, and working with your SL/Multi-Unit to manage concerns * When necessary, work with your SL/Multi-Unit to deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage each of your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build an efficient schedule based on the needs of the business, using sales data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a General Assistant Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A General Assistant Store Leader is expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays. * Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing * Actively embody our company values and live them every day. * Attend company events and proactively encourage team members to attend as wellGregorys Coffee is a family-run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description & Responsibilities The Team Leader plays a crucial role in managing the operations of a Gregorys location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The General Assistant Store Leader will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Leader will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards, leading by example and educating each member of the team * Identify and work with high potential baristas that can be developed into our next great leaders * Operational Standards * Ensure all existing and new operational standards are being executed as prescribed * Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held * Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with teams to lead by example in 5-star service * Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same * Become the “Mayor” of your store group and know a significant amount of customers on a first name basis that come into your store * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews * Facilities & Maintenance * Proactively clean, service, and maintain all equipment and fixtures in your stores * Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated with your teams * Proactively manage employee issues by having regular conversations with every employee on your team, ensuring they have been heard, and working with your SL/Multi-Unit to manage concerns * When necessary, work with your SL/Multi-Unit to deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage each of your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build an efficient schedule based on the needs of the business, using sales data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a General Assistant Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A General Assistant Store Leader is expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays. * Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing * Actively embody our company values and live them every day. * Attend company events and proactively encourage team members to attend as wellGregorys Coffee is a family-run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. We use eVerify to confirm U.S. Employment eligibility.

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