Service dispatcher jobs in Commack, New YorkCreate job alerts

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio. IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary:: The Lead Dispatcher coordinates and manages daily waste collection operations across multiple sites, ensuring efficient route execution, timely customer service, and compliance with operational standards. This role serves as the central communication hub between drivers, supervisors, and customers, optimizing vehicle deployment and responding to dynamic operational challenges. The Lead Dispatcher is also responsible for promoting and monitoring employee safety and take proactive steps to identify, evaluate and remove safety hazards. The Lead Dispatcher is a self-directed role and will be responsible for establishing and documenting procedures for live dispatching as well as assisting with onboarding of new dispatch team members. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Coordinate and oversee dispatch activities for a large group of routes spanning multiple sites, ensuring timely and accurate route execution., • Serve as the primary point of contact for all Drivers as well as other colleagues as our depots and transfer stations., • Analyze route data to identify opportunities for optimization, cost reduction, and service improvement., • Collaborate with Operation Site Managers and customer service to resolve service disruptions and ensure alignment on priorities., • Ensure Drivers and trucks are being utilized to their full potential., • Manage daily truck activity to ensure driver productivity is commensurate with hours worked., • Set up crew sheets and notify all employees of their schedules., • Continuously monitor hours worked and ensure DOT compliance for Drivers., • Continuously monitor Driver performance and provide coaching as well as discipline as necessary., • Ensure compliance with safety policies and protocols as well as federal, state and local regulations., • Perform routine inspections on the trucks and equipment to ensure proper care and routine maintenance., • Review Driver requests for container switches or repairs and enter service tickets into the company database., • Ensure all accidents and injuries are thoroughly documented and distribute reports to the Safety and Risk teams for follow up., • Prepare and Deliver Regular Reports to Senior Management., • Field calls from customer service and handle appropriately., • If call is related to service not performed on a specific site address by speaking with the driver., • Monitor dispatch mailbox and handle requests appropriately., • Monitor system for missed pick ups and disposition them within 60 minutes., • Monitor system for driver progress, comments, skips, extras., • Conduct employee check-in procedure: inspect DVIR for completion, inspect route coversheet for completion of all necessary fields, inspect dump tickets being received, check route has been appropriately closed in the system., • Reschedule any customers that were blocked., • Tag any extra pick-ups in the system, follow-up with exceptions, stop services, missed stops, on call work orders and review pictures., • Close out outstanding tickets in the system, • Act on loaded truck list from end of day., • Monitor the call out line and adjust route and scheduling as necessary., • Coordinate with other sites for equipment when necessary., • Monitor and manage idle time., • Ensure accurate geocoding of stops., • Manage tablet inventory and ensure tablet use consistently across all routes, • Timely and accurate service alert notifications to customers., • Optimize driver assignments to maximize efficiency and minimize overtime., • Respond appropriately to vehicle breakdowns, accidents, or other field emergencies. Requirements and Qualifications::, • 3-8 years of Dispatching experience., • Completion of relevant undergraduate degree or certificate program., • Excellent written and verbal communication skills., • Ability to remain calm and focused under pressure., • Demonstrated ability to work independently., • Strong organization and time management skills., • Demonstrated commitment to workplace safety., • Knowledge of applicable traffic, transportation, and other laws and regulations., • Intermediate to excellent computer skills, including Microsoft Excel., • Defensive Driving (Knowledge of Smith System)., • Basic understanding of vehicle operations and limitations., • May require occasional field visits to understand route challenges., • May require early morning, evening, or weekend hours based on operational needs., • Fluency in Spanish preferred not required., • Experience from the waste management, transportation, or related industry. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $90,000.00/Yr. Salary Range Maximum: USD $105,000.00/Yr.

Position Responsibilities (including but not limited to): Responsible for the receipt and disposition of all service requests occurring during hours of assignment, including analyzing/prioritizing service orders for immediate dispatching or later sch Customer Service, Dispatcher, Dispatch, Gas, Serv

Essential Job Summary:: The Lead Dispatcher coordinates and manages daily waste collection operations across multiple sites, ensuring efficient route execution, timely customer service, and compliance with operational standards. The Lead Dispatcher is also responsible for promoting and monitoring em

Job Description Position Summary The Driver Assistant supports the school bus driver by maintaining order on the bus and ensuring the safety of all passengers while boarding, riding, and exiting the vehicle. Salary Range: $19.25 per hour Schedule: Part-time; varying shifts based on seniority Benefits: Medical, paid time off, 401(k), Life Insurance Responsibilities * Assist students with boarding the bus, getting to their seats, and safely exiting the bus. * Ensure all passengers are properly restrained while the bus is in motion. * Learn assigned bus routes and notify substitute drivers when necessary. * Maintain student behavior and order to prevent distractions to the driver. * Immediately report any incidents or concerns to the Driver Assistant Supervisor and Road Supervisor. * Release students only to individuals listed on the child release form and verify identification for unfamiliar or newly authorized individuals. * Communicate concerns regarding student health or behavior to the Driver Assistant Supervisor, Road Supervisor, and Dispatcher. * Assist with daily removal of trash and litter from the bus. * Perform other related duties of a similar nature and level as assigned. * Maintain physical presence at the work site as required. * Attend all mandatory meetings and training sessions. Qualifications * Must be at least 19 years of age. * Ability to pass a pre-employment physical, including a Non-DOT medical card and Non-DOT drug screening. * Ability to pass the NYS DOE Physical Performance Test (drag 125 lbs. for 30 feet within 30 seconds). * Availability to work varying shifts; assignments based on seniority. * Willingness to attend employee meetings, safety sessions, and required training or retraining. * Maintains a calm, positive demeanor and provides professional customer service. * Demonstrates an understanding of and commitment to safety management principles. Powered by JazzHR wpKWEWhYsF

Job Description • We are hiring immediately for full time SMARTSERVICE ROUTE DRIVER positions., • Location: Melville Canteen - 255 Pinelawn Road, Melville, NY 11747 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Friday, hours may vary. More details upon interview., • Requirement: Experience operating delivery trucks, completing scheduled routes, and ensuring safe and timely deliveries., • Perks: Commission routes! All Canteen driving roles may include commission eligibility. About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Click HERE to see a day in the life of a Canteen Route Driver! Summary: Drives company vehicle over established route to deliver products and maintain inventory. Responsible for the delivery of top-notch service to clients and customers at all times. Essential Duties and Responsibilities: • Prior to beginning each day’s route, ensures that truck is properly loaded with all product required to properly service all scheduled machines following outlined operational procedures., • Maintains proper inventory levels and product distribution for vending machines., • Loads hand cart with totes of product, walks to the machines, and loads the machines. Returns to truck with hand truck of empty totes., • Performs product rotation to ensure freshness at designated client locations for vending machines., • Provides client and customer satisfaction in every aspect of job performance., • Performs routine cleaning and sanitation of vending machines and other related equipment., • Conducts minor service and adjustments on machines. When necessary, reports defective equipment to designated maintenance repair service operators or technician dispatcher., • Maintains accurate machine product and inventory data via a handheld computer., • Informs regular clients and customers of new products or services., • Listens to and resolves service complaints; reports all client and/or customer complaints to immediate supervisor in a timely manner., • Sets up merchandise and sales promotion displays, or issues sales promotion materials to customers., • Accountable for all receipt of goods, invoices, delivery tickets, cash received or collected, and product., • Conducts inventory reconciliation in accordance with established procedures., • Keeps company vehicle clean and organized at all times; performs pre- and post-trip vehicle inspections., • Performs other duties as assigned. Qualifications: • 3 years driving experience required., • Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions., • Preferred 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Req ID:1514900 Canteen

Job Description If you are an assertive, self-starter who is detail oriented and likes to multi-task with shifting priorities, deadlines and goals, then this is the position for you! New Castle Building Products (NCBP) is a privately owned full service building material distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers as we strive to develop the next generation of knowledgeable professional within the commercial and residential roofing industry. Our location based in Ronkonkoma is seeking an Inside Sales Representative. In this role, the applicant will be responsible for answering phone calls, emails, quoting projects for the outside sales team, and other contractor accounts, processing completed orders and projects, as well as cold calling prospective customers. Must have strong interpersonal skills, and the ability to effectively communicate with contractors, homeowners, and other employees. Day-to-day Responsibilities: • Working in a fast-paced environment, • Preparing quotes for potential customers, • Handle and process customer returns, • Develop and maintain a working technical knowledge of products sold, • Coordinate customer delivery requirements with the dispatcher, • Shared responsibility for inventory management and purchasing, • You will be expected to perform other duties as assignedRequirements for the role:, • Bi-Lingual (Spanish) is a plus, • Must have a can do, customer service first attitude, • Basic math skills, • Must have a good memory to be able retain a working technical knowledge on vast amounts of building materials (Roofing, Siding, Decking, Windows/Doors, Waterproofing), • Prior experience with building materials is a plus, • Able to work in a fast-paced environment, • Commitment to the Company's mission and its core values, • Excellent communication skills Benefits: • Competitive Pay, • Benefits: Medical / Dental / Vision / Life Insurance, • 401(k) with discretionary employer match, • Paid vacation and Holidays, • Yearly reviews with opportunities to advance your career based on performance Wage Range: $20 - $28/hour plus additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law. Powered by JazzHR r4x9dROdJ6

Relief Gas Customer Service Dispatcher 6.Progression to Grade 7 after 4 years in position, plus successful completion of Grade 7 test.The schedule: Tuesday through Thursday 10:30-18:30 and permanent Friday and Saturday 22:30-06:30 shift.Position Responsibilities (including but not limited to):.Respo

Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed. Customer Service Dispatcher 1-3 years experience. Customer Service Dispatcher requires:.

Relief Gas Customer Service Dispatcher 6. Responsible for the receipt and disposition of all service requests occurring during hours of assignment, including analyzing/prioritizing service orders for immediate dispatching or later scheduling. Responsible for the dispatching of service orders to Serv

Job Description Logistics Dispatcher About Us : Paraco Gas Corporation is the largest privately held propane marketer in the Northeast. As a local, family-owned company with 50 years of experience in the propane industry, we are proud to be recognized as the 10th largest propane retailer and 2nd largest independent marketer of propane nationally (LP Gas Magazine Survey 2018). By putting customers first in everything we do, our professional services team, our extensive fleet and our unparalleled supply availability enable Paraco Gas to be an energy services leader. Joining Paraco means you will be part of a growing company thriving in a highly entrepreneurial, fast-paced culture in which generous incentive plans reward positive results. Our exceptional employees have access to industry leading tools, resources and support helping you to realize your full potential. Position Overview The Logistics Dispatcher serves as the central hub for daily operations, providing vital support to field teams and ensuring smooth communication between internal and external stakeholders. This role is essential for managing service calls, coordinating activities, and addressing customer needs in a timely manner. Key Responsibilities: • Communication Hub: Act as the primary point of contact for service technicians and delivery drivers, facilitating clear and effective communication regarding daily operations., • Activity Coordination: Monitor and reschedule planned activities as necessary, ensuring optimal resource allocation and minimizing service disruptions., • Problem Resolution: Identify and address obstacles or additional requirements that may prevent the fulfillment of customer expectations. Follow up diligently to ensure issues are resolved., • Emergency Prioritization: Assess and prioritize emergency situations that impact internal and external customers, ensuring prompt and effective responses., • Performance Monitoring: Keep track of field operations to provide updates and insights on ongoing activities, enabling better decision-making., • Strong communication and interpersonal skills., • Ability to multitask and work in a fast-paced environment., • Problem-solving skills with a focus on customer satisfaction., • Experience in dispatch or operations support is preferred., • Strong communication and interpersonal skills., • Ability to multitask and work in a fast-paced environment., • Problem-solving skills with a focus on customer satisfaction., • Experience in dispatch or operations support is preferred., • This role may require flexibility in hours to accommodate varying operational demands. Dispatchers may work in an office environment with potential for remote communication.We’re looking for the following abilities and skills:, • The ability to work the following shift:, • Sun to Thurs, 8am – 4:30pm, • Punctuality and dependability. Power your journey. | Apply at Paraco Gas proudly offers our colleagues exceptional benefits including but not limited to medical, Rx, Vision and Dental, a 401(k) plan with company match, paid time off, company holidays, tuition reimbursement, uniforms, propane discounts & more.

Job DescriptionDescription: Position Overview Responds to emergency service calls, 24 hours/day, 7 days/week, to perform tire repairs, replacements, and general service to tires and wheels at customer’s location, on the road, or at STTC. Responsible for delivering prompt, courteous and professional service to STTC internal and external customers. The person who takes this job should be willing to make customer satisfaction a number one priority, must be flexible and understand that job priorities will constantly change due to customer preference. Essential Job Functions (include the following. Other duties may be assigned.) • Perform 24-hour Emergency Road Service. Be in rotation of on-call duty and/or back-up duty. Strive to complete all road calls within 2 hours., • Be proficient in duties of Inside Service Personnel (see that job description)., • Mounting, dismounting, balancing, replacing, repairing of truck tires at STTC, customer’s location or on the road using a service vehicle or in-service shop., • Raise vehicle with hydraulic jack, use air tools and heavy hand-held tools. Repair truck tires using inspection equipment, drills, and rollers., • Removing or replacing mounted tire assembly from vehicles., • Ability to recognize repairable tires and properly perform repair., • Keep service department clean and organized., • Communicate all work performed via legible writing on tags, work orders and/or invoices., • Perform all tasks in a safe and efficient manner. Use all provided safety equipment including seat belts, gloves, jack stands, wheel chocks, safety glasses, and cages. Communicates equipment needs. Report all tools or equipment that need repair or that are broken. Report all unsafe actions, problems or abnormal situations to Service Manager or Branch Manager., • Perform daily maintenance to vehicle, tools and equipment. Clean and wash service vehicle at least once/week., • Quote product and service prices to customer as needed., • For night calls, call customer and/or dispatcher back upon completion of road call. Obtain PO’s., • Complete service work orders with complete information such as required customer information, repairs, mounts, mileage, new tires, valves, tolls and hours of service before giving to Service Manager., • Ensure that all products leave with proper paperwork. Report to Service Manager any attempts made by an employee who violates any safety rule or violates company policy/procedures., • Ensure that VMR is complete and turned in to office once a week., • Keep vehicle organized and stocked with necessary tools and supplies needed to provide routine tire services., • Ensure customer’s safety by keeping them away from servicing area., • As needed, perform miscellaneous job duties to ensure prompt services to our customers. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Requirements: Requirements • Education and/or experience: 1 year or more related work experience helpful. STTC will train., • Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before customers or employees of STTC., • Basic mathematical skills., • Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form., • Computer skills: Ability to use computer; training will be provided as needed., • Certificates, Licenses, Registrations: Valid driver’s license and clean driving record., • Equipment: Capable of operating lift gates, service truck, service tools, air compressors, hydraulic jacks, air guns, air gauges, mounting and balancing machines in the service shop or from a service truck; and computer and office equipment., • Dress code: Uniforms are provided by Service Tire Truck Centers at a reasonable cost per company policy. Uniforms must remain clean and free from holes or tears. Present a well groomed and professional appearance to STTC customers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to handle or feel: reach with hands and arms; and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and depth perception. Work environment: while performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions and outside weather conditions; and frequently exposed to hot and cold warehouse conditions. The noise level in the work environment is usually moderate. Competency • Problem Solving, • Customer Service, • Oral Communication, • Written Communication, • Teamwork, • Organizational Support, • Planning / Organizing, • Safety and Security, • Quality, • Adaptability, • Attendance / Punctuality, • Dependability, • Initiative NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.