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Job DescriptionSalary: $30.22 per hr./$55K annual Catholic Charities of Long Island models the love of Jesus by offering dignified and compassionate care to poor and vulnerable neighbors of every faith and background. In-person service at more than 50 sites throughout Nassau and Suffolk counties is inspired by the Gospel call affirming the sacredness of every human life. CCLI is looking for a two Parish Social Ministry Developers with a generous heart and a desire to contribute to the well-being of others to carry out our mission on Long Island. By joining our team, you will share in the joy of providing care with dignity and life with hope. Responsibilities: • Provide ongoing and specialized consultation services to parishes including assessments of and recommendations for PSM programs, as well as guidance on complex client cases., • Convene regular deanery meetings of PSM Coordinators and develop and enable Coordinator leadership within deaneries., • Develop and communicate resources and networking in a variety of areas to parishes as needed., • Design, initiate, facilitate and conduct training programs and special events for Coordinators and Volunteers., • Encourage and facilitate parish development actions and advocacy for social justice., • Review and recommend financial assistance applications submitted by parishes on behalf of clients. Coordinate with parishes on application process. • Participate in trainings and conferences to maintain current knowledge of resources, trends, needs and skills. Requirements: • Bachelors Degree in Human Services, Theology and/or training in a related field preferred., • Previous experience as a Parish Social Ministry Coordinator a plus., • Ability to identify priorities, multi-task and deliver independent, effective follow up., • Effective communication skills especially ability to listen to a broad array of constituencies., • Availability for travel to parishes, meetings and events., • Proficiency in Microsoft Office Suite., • Bilingual capability in Spanish/English a plus., • Valid NYS Drivers license. Schedule: full time 35 hours per week Rate of Pay: $30.22 per hour/$55,000 annual This position is solidly grant funded. This rate of pay serves as a good faith estimate. Actual pay is based on a number of factors which may include a candidates qualifications, skills, competencies, experience and work location. The salary range or rate listed does not include any differential pay or other forms of compensation, such as the value of benefits, which may be applicable to this position.

Overview Provides high quality comprehensive nursing care to meet the needs of the patient/client and manages/coordinates the delivery of cost effective multidisciplinary health care services for a caseload of patients/clients consistent with VNS Health philosophy, policy, goals and objectives, and Standards of Nursing Practice. Works under moderate supervision. For Nurse-Family Partnership (NFP) only: Provides health education, social support and community linkages to meet the needs of pregnant and postpartum, first-time mothers and their infants. Also responsible for adhering to NFP national guidelines. • Assesses the physical, social and psychological needs and environmental conditions of the patient/client through professional knowledge, skills of observation, interviewing, and physical examination to develop a plan of care. • Understands, interprets, and implements reimbursement protocols; determines the billing source for patient/client care. Consults with management on complex/unique reimbursement cases. • Acts as the coordinator of care for the multidisciplinary team by providing and managing the care needs of patients/clients which includes making/confirming referrals to other disciplines/community agencies and ordering supplies/services and ensuring they are delivered as needed. • Documents content and process of all services provided in accordance with government regulations/requirements, and VNS Health policies, practices, and procedures, as well as NFP requirements as appropriate. Initiates and maintains written (including clinical and progress notes) and verbal communications with team members and management to assure optimal patient/client care. • Participates in the orientation of selected staff through ‘buddy system’ field observation of staff and feedback to appropriate staff involved in orientation process. • Participates in selected student programs by providing guidance, training and mentoring to students. • Provides nursing care in accordance with VNS Health policies, practices, procedures and Standards of Nursing Practice, which may require standing, stooping, sitting, crouching, bending and stretching to deliver patient/client care. • Transports and utilizes required medical equipment and other supplies using VNS Health designated/supplied carrying case weighing approximately 25 – 30 lbs. to and from patient/client homes/care facilities. • Travels to patient/clients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options to deliver direct care to the patient/client. • Follows work procedures in relation to established workflows. • Maintains productivity sufficient to meet VNS Health goals. • Assumes responsibility for personal professional growth through attendance at in-services, training, continued formal education and select journal readership. • Performs other related duties and participates in special project, as assigned. • For CHHA and Hospice Only • Establishes, implements, and revises a plan of care with input from appropriate multidisciplinary health team members (i.e., physician, OT, PT, SW, SLP, family members, caregivers, HHAs, etc.) based on goals mutually acceptable to the patient and significant others. Ensures that services follow the plan of care by ongoing assessment, planning, coordination, counseling, teaching and supervision of the delivery of care to meet the needs of the patient. • Oversees/supervises the care provided to the patient by Licensed Practical Nurses and Paraprofessionals through regular home visits in compliance with regulatory and VNS Health requirements. Assesses the patient’s condition, monitors the effect of the care plans on the patient/family health status, informs physician and other team members of changes in the client's needs and updates the plan of treatment, as needed. • Manages, plans, coordinates and executes the patient’s safe discharge from service. Ensures that physician’s orders, discharge summary and communication to team members, patient and family members adhere to VNS Health and regulatory requirements. • Communicates and consults with patient’s MD and follows-up on problematic situations affecting care such as abnormal clinical findings, medication discrepancies, or other factors that impact patient’s ability to comply with the plan of care. Manages and coordinates all aspects of assigned caseload. • Assists patients with activities of daily living, which may require positioning, moving, transferring and lifting patients of varying weights and physical conditions, with and without assistance and as appropriate, from family members and/or paraprofessionals. • For NFP Only • Establishes, implements, and revises a plan of care with input from the client and from appropriate multidisciplinary health team members (i.e., social worker, physician) based on goals mutually acceptable to the client. Ensures that services follow the plan of care by ongoing assessment, planning, coordination, counseling, teaching, and evaluation of the delivery of care to meet the needs of the client. • Manages, plans, coordinates and executes the client’s safe discharge from service. Ensures that discharge summary and communication to team members, patient and family members adhere to VNS Health and regulatory requirements. • Maintains a flexible work schedule to meet clients needs. • Participates in all required NFP training sessions. • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: License and current registration to practice as a registered professional nurse in New York State required Valid driver's license or NYS Non-Driver photo ID card, may be required as determined by operational/regional needs. For Hospice Only: Wound Care Certification required or willingness to obtain within one (1) year of hire preferred Certification in Hospice and Palliative Care Nursing preferred Education: Degree in Nursing from an approved program required Bachelor's Degree NFP Only- Nursing required Work Experience: Experience for CHHA: Minimum of one year of experience in a medical/surgical environment required Experience for Hospice: Minimum of one year of clinical nursing experience, including at least six months of Hospice, or Med/Surg or ICU or Emergency Dep’t or Home care, Palliative Care, Oncology or Long Term Care experience required Experience for NFP: Minimum of one year of recent experience in maternal/child health required Demonstrated basic computer skills required Pay Range per Visit: If you are applying to the per diem per visit version of this job, the hiring range is as follows: $78.64- $123.20 per visit. Pay Range USD $118,942.00 - USD $152,717.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Job Description:\n\nIf you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring an Assistant Behavior Intervention Specialist (ABIS) in Nassau County! In addition to carrying out all direct care functions of a Direct Support Professional (DSP) the ABIS provides clinical support relating to habilitative, behavioral and psychiatric needs of persons supported by the team under the direction and supervision of the Behavior Intervention Specialist (BIS) through educating other direct care staff and program leadership on habilitative and Behavior Support Plans, supporting clinical assessments and interventions, ensuring consistent and effective data collection and providing direct feedback. Provides leadership to the team on shift, directing and assisting direct care staff in the absence of a Program Supervisor and/or Assistant Supervisor. YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Program Residential Services Location Nassau County (Long Island) Schedule (Full time) Sunday through Thursday evenings, or: Tuesday through Saturday evenings Some flexibility may be required Key/Essential Functions & Responsibilities All Assistant Behavior Intervention Specialists (ABIS) perform the following tasks: Performs all duties of a Direct Support Professional (DSP 1 – 3) as indicated in job descriptions, in addition to ABIS duties on a regular basis and/or as requested to ensure the overall supervision, protection and care of individuals in program, assisting in maximizing their strengths, interests and abilities while upholding their personal rights and facilitating activities that provide social capital and connections to the community. Leads the identification, facilitation and scheduling of community inclusion activities for assigned program based on feedback from and needs of persons supported, coordinating resources, securing necessary funds and ensuring that activities are completed and appropriately documented. Supports provision of appropriate, therapeutically documented levels of supervision to ensure and protect the health, safety and well-being of individuals at all times by ensuring updates and changes to levels of supervision for persons we support are regularly communicated to all staff and appropriately documented; may run shift meetings, assigning duties, completing shift sheet and making recommendations to ensure staff are qualified and able to maintain current prescribed levels of supervision. Understands and uses specialized clinical knowledge of person-specific needs and signs or symptoms of ailments/syndromes including mental health/medical conditions to provide effective supports to individuals, identify and escalate concerns to leadership and inform activities, training or specialized education or augmented trainings for staff. Stays up to date with current issues, diagnoses, needs and levels of supervision for the persons supported in assigned program under the supervision of BIS. Works with BIS to identify habilitative, behavioral and psychiatric needs of the persons supported and to ensure all programming and activities relating to clinical interventions are implemented consistently, in accordance with individualized plans. Provides guidance to program staff, setting the appropriate tone and ensuring that the standards of care are followed by modeling excellent counseling skills and interactions with persons supported and through use of person-centered philosophy and tools. Implements Behavior Support Plans, demonstrating understanding of behavior as communication and employing person-centered thinking to support positive interactions and prevent further escalation. Trains direct care staff individually, on the floor and/or in groups using the EMOE training system to support effective implementation of habilitative and behavioral programming by program staff through regular observations, direct feedback, communicating clinical rationales and ensuring appropriate data collection techniques. Serves as lead trainer for weekend staff and supports new staff in developing and demonstrating the OPWDD Core Competencies. Participates in the development of treatment plans including individualized habilitative plans, collaborating with BIS to write services, goals, outcomes and/or supports in accordance with the agency philosophy, as determined by assessments of individual needs and learning capabilities. Assists BIS with gathering and collecting data required to conduct formal and informal behavioral and habilitative assessments (written questionnaires, standardized tests, rating scales, baseline data, etc.) by conducting observations and/or soliciting information from other direct support staff, circles of support or other sources, as applicable. Monitors collection of data used to assess progress toward habilitative and behavioral goals, ensuring that new data sheets are accessible to staff at the beginning of each month and that staff are consistently and accurately collecting and documenting data in accordance with established systems by reviewing documentation, retraining staff and following up as needed; may assist with design of data collection systems for habilitative goals. Completes and maintains all required paperwork and documentation for persons supported in appropriate format(s) and file(s) in accordance with applicable requirements including compiling, totaling and summarizing data, writing monthlies describing overall progress and completing person centered materials; reviews and ensures all psychiatric/therapy anecdotals are complete and appropriate and assists other program staff with documentation or compiling information or data, as needed or directed. Attends and actively participates in team meetings as a member of the interdisciplinary team (IDT), consulting with IDT to ensure streamlined and top-quality care and providing feedback or ideas to improve supports and/or program operations and updates or changes relating to data management, assessments or programming requirements. Regularly participates in life plan and other meetings for persons supported and in regional assistant or other clinical team meetings providing information, contributing to agendas and completing tasks or activities resulting from meetings as directed by leadership team (training, assessments, reviews, etc.). Serves as lead on weekend and evening shifts or when otherwise requested, monitoring day-to-day program operations and providing support to staff in the absence of Program Supervisor, Assistant Supervisor and/or BIS. Maintains an awareness of program operations, staff performance and overall condition/wellness of persons supported through regular interactions and observations and by working together with the leadership team to identify and directly address, resolve, recommend actions or solutions and/or appropriately escalating concerns, signs and symptoms, problems or other occurrences. Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and to ensure compliance with YAI policies or other applicable rules or regulations and clinical trainings as recommended by BIS, effectively applying skills or teaching others. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. Performs all other duties, as assigned Experienced Assistant BIS may be selected for assignment reporting into the BIS Department, under day-to-day supervision of Program Supervisor and BIS Supervisor performing the following tasks, in addition to the above: Provides support and coverage by performing ABIS tasks for multiple programs across assigned region, with assignments of varying length, frequency and schedule as determined by caseload needs and as directed by BIS Coordinator/Supervisor. Integrates into assigned program teams, demonstrating flexibility in accommodating the needs of each specific program and provides training on behavioral/clinical system to new staff, as needed. Obtains and effectively communicates behavioral/clinical information to interdisciplinary teams and families as directed by the BIS and ensures tracking and completion of follow-ups needed for the people we support across multiple programs. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Bachelor’s degree in psychology, social work or closely related Human Services discipline and at least six (6) months of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or supporting adults or children with complex social-emotional, mental health and/or behavior support needs in a group or individual setting (home program, day treatment center, school, ABA environment, etc.) or Formal training, including college coursework in psychology, sociology, human behavior, mental health, special education and/or I/DD and at least two (2) years of experience as described above; or At least four (4) years of experience in a direct care role (e.g. DSP) in a YAI program in good standing; and Working knowledge of behavioral/psychiatric conditions, including the interplay between I/DD and other conditions and ability to effectively gather, document and accurately communicate related information to staff, clinical team and/or external providers; and Exceptional written and oral communication skills including the ability to professionally, coherently and objectively document services provided and summarize progress for billing and tracking purposes and to effectively convey information regarding individuals supported across various levels and with external providers or circles of support; and Ability and willingness to lead, direct and teach others technical skills and/or knowledge, both on-the-job and through formal training in group or individual settings; and Must hold foundational certifications for current service setting: Strategies for Crisis Intervention and Prevention – Revised (SCIP-R), CPR (issued by American Red Cross or American Heart Association) and YAI-issued Approved Medication Administration Personnel (AMAP) certification for residential assignments or Day Services Model Mentorship Training for day assignments. Current YAI employees changing settings must obtain AMAP (for new residential assignment) or Day Services Model Mentorship Training (for new day assignment) and any additional certifications as required by program assignment and persons supported within three (3) months of appointment Newly hired employees must obtain (and maintain) required YAI certifications based on setting and program within six (6) months of appointment; and Must maintain foundational certifications (as described above) and any required program-specific certifications; or Satisfactory equivalent combination of education, experience and/or training; however, all newly hired employees must be at least 18 years old. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. Ability and willingness to assist with a variety of supports and ADLs, including regular exposure to and handling of various bodily fluids with limited direction and in accordance with documented plans. Strong clinical skills including the ability to assess and analyze information or draw appropriate conclusions, communicate clinical rationales, effectively compile, compare and aggregate data/information; and interpret information. Ability to remain calm, act assertively and display professional competence and good judgment in stressful situations, including with challenging individuals or behaviors and work in a high energy, fast-paced environment. Proficiency with computers and electronic systems including email, utilizing Workday and/or related systems (DA, etc.) to complete tasks. Ability to work on a full-time basis, including at least one regularly scheduled weekend day and to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Ability to travel to regional trainings or meetings at designated YAI locations within assigned region and to locations within NYC metro area on occasion. For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). ABIS assigned to BIS Department must also meet the following additional requirements Three (3) years of experience working within I/DD field, including at least one (1) year as an Assistant BIS in a YAI program in good standing; and Ability to regularly travel to several programs within assigned region and work varying schedules/shifts, as needed; and Ability to quickly develop productive working relationships, address team challenges and work effectively with various teams. Preferred Qualification Requirements (desired requirements beyond MQRs above) Active pursuit of a Master’s degree in clinical or treatment field of psychology, social work, school psychology or applied psychology Bachelor’s degree in psychology, social work or closely related Human Services discipline Two (2) or more years of experience working within the field of I/DD Compensation $23.1

Job Description Please send resume to Executive Director: Terri Coleman Terri@TLCSupportServices.org Case Manager/Service Coordinator for dual population. 2 programs, mixed caseload. (aging population that wish to live in their home, NOT in a nursing home) AND TBI survivors. Salary commensurate with experience. Bachelors AND 3+ years experience required Looking for a Case Management Supervisor to work a part time caseload (see Service Coordination) job duties below. The supervisor is expected to meet any waiver participants prior to the completion of the Revised Service Plan (RSP) developed by a Service Coordinator under their supervision. Any visits that exceed 10 in a month will be assisted by the TLC Directors. The Supervisor will have supervisory meetings with staff on at least a monthly basis, and review and sign-off on all service plans and monthly notes. In addition, they will monitor the quarterly tracking spreadsheet to ensure proper time management by staff. A supervisor MAY maintain an active caseload of waiver participants up to 25. However, this caseload must be reduced from the maximum limit allowed in relation to his/her supervisory responsibilities. The Service Coordinator Supervisor must complete a monthly face to face visit with each TBI waiver participant on their caseload. They must meet with the participant in their home at least quarterly. Job duties The Service Coordinator will also be responsible for: • Formally reviewing, updating and submitting timely Service Plans (ISP, RSP, and addendum) to the RRDS for review (refer to the Service Plan section of this Manual for specific information on Service Plan responsibilities);, • Organizing and facilitating Team Meetings; 30 day meeting and 6 month meeting, • Maintaining records for at least seven years after termination of waiver services;, • Assuring that the UAS is completed annually and meets LOC (Level of Care):, • Maintaining records of waiver transportation as described in the Manual section on Transportation Services;, • Assuring that all waiver service providers and the participant receive a current copy of the most recently approved Service Plan;, • Maintaining knowledge of all approved waiver service providers in their region;, • Conducting in-home visits with the participant no less than once a quarter, virtual visits monthly; and, • Create and Review Housing documents for annual housing audit for participants that use housing subsidy Qualifications needed Persons employed as Service Coordinators must be a/an: 1. Licensed Master Social Worker (LMSW- licensed by the NYS Education Department);, 2. Licensed Clinical Social Worker (LCSW- licensed by the NYS Education Department);, 3. Individual with a Doctorate or Master of Social Work degree;, 4. Individual with a Doctorate or Master of Psychology degree;, 5. Licensed Physical Therapist (licensed by the NYS Education Department);, 6. Registered Professional Nurse (licensed by the NYS Education Department);, 7. Certified Teacher of Students with Disabilities (certified by the NYS Education Department);, 8. Certified Rehabilitation Counselor (certified as a Certified Rehabilitation Counselor (CRC) by the Commission on Rehabilitation Counselor Certification);, 9. Licensed Speech Pathologist (licensed by the NYS Education Department);, 10. Licensed Occupational Therapist (licensed by the NYS Education Department); AND Must have, at a minimum, one (1) year of experience providing case management/service coordination, information and referral services and service brokering of community based services for individuals with disabilities and/or Traumatic Brain Injury; OR Individual with a Bachelor’s degree and three (3) years of experience providing case management/service coordination, information and referral services and service brokering of community based services for individuals with disabilities and/or Traumatic Brain Injury. Company Descriptionwww.tlcsupportservices.orgwww.tlcsupportservices.org

Job DescriptionPart-Time Student Services Coordinator - Larchmont, NY $17-$20 per hour Evenings & Weekends | Ideal Supplemental Role Looking for a rewarding, people-focused role you can fit around your daytime job or weekday commitments? We’re seeking a friendly, detail-oriented Part-Time Student Services Coordinator to support our school during evenings and weekends—our busiest and most vibrant times. This role is perfect for someone local who enjoys customer service, thrives in a fast-paced environment, and takes pride in creating a warm, organized experience for students, families, and teachers. What You’ll Do As the face of the school during your shift, you’ll help keep everything running smoothly while delivering exceptional, student focussed customer service. Front Desk & Daily Operations Open and close the school following the Daily Checklist Review the daily roster for key updates (new students, makeups, last-day students) Prepare for upcoming tours and host tours when families arrive, including follow-up Send an end-of-day recap email summarizing tours, sign-ups, attendance issues, and any notable situations Student & Family Experience Greet students and parents warmly—by name Welcome new students, walk them to class, and introduce them to their teacher Answer incoming phone calls and texts with professionalism and care Respond to emails in the school inbox Check voicemails and return calls promptly Call students who are tardy or absent after 15 minutes and send makeup links as needed Administrative & Enrollment Support Complete follow-up calls to new leads using HubSpot, following the enrollment process Follow up on failed payments with professionalism and discretion Review weekly priorities and complete additional tasks as assigned Teacher Support Welcome teachers and ensure they clock in no more than 10 minutes before class This Role Is a Great Fit If You: Are looking for part-time, supplemental income Are available evenings and/or weekends Enjoy working with families, students, and creative professionals Are organized, reliable, and comfortable multitasking Communicate clearly by phone, text, and email Take pride in providing excellent customer service Why You’ll Love This Role Consistent evening and weekend hours A welcoming, creative environment Meaningful work supporting students and families Ideal alongside a daytime job, freelance work, or school schedule If you’re friendly, dependable, and love being the person who makes everything run smoothly, we’d love to meet you. Who We Are Since 2012, One River School has been on a mission to transform art education. Today, we serve thousands of students across 15 schools in six states. Our proprietary approach blends contemporary art, social connection, and innovative teaching to help people of all ages develop their creative capacity—and use it to enrich their lives. One River provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionPart-Time Student Services Coordinator - Larchmont, NY $17-$18 per hour Weekday Afternoons and Evenings & Weekend Mornings and Afternoons | Ideal Supplemental Role Looking for a rewarding, people-focused role you can fit around your other commitments? We’re seeking a friendly, detail-oriented Part-Time Student Services Coordinator to support our school during weekdays and weekends. This role is perfect for someone local who enjoys customer service, thrives in a fast-paced environment, and takes pride in creating a warm, organized experience for students, families, and teachers. What You’ll Do As the face of the school during your shift, you’ll help keep everything running smoothly while delivering exceptional, student focussed customer service. Front Desk & Daily Operations Open and close the school following the Daily Checklist Review the daily roster for key updates (new students, makeups, last-day students) Prepare for upcoming tours and host tours when families arrive, including follow-up Send an end-of-day recap email summarizing tours, sign-ups, attendance issues, and any notable situations Student & Family Experience Greet students and parents warmly—by name Welcome new students, walk them to class, and introduce them to their teacher Answer incoming phone calls and texts with professionalism and care Respond to emails in the school inbox Check voicemails and return calls promptly Call students who are tardy or absent after 15 minutes and send makeup links as needed Administrative & Enrollment Support Complete follow-up calls to new leads using HubSpot, following the enrollment process Follow up on failed payments with professionalism and discretion Review weekly priorities and complete additional tasks as assigned Teacher Support Welcome teachers and ensure they clock in no more than 10 minutes before class This Role Is a Great Fit If You: Are looking for part-time, supplemental income Are available evenings and/or weekends Enjoy working with families, students, and creative professionals Are organized, reliable, and comfortable multitasking Communicate clearly by phone, text, and email Take pride in providing excellent customer service Why You’ll Love This Role Consistent evening and weekend hours A welcoming, creative environment Meaningful work supporting students and families Ideal alongside a daytime job, freelance work, or school schedule If you’re friendly, dependable, and love being the person who makes everything run smoothly, we’d love to meet you. Who We Are Since 2012, One River School has been on a mission to transform art education. Today, we serve thousands of students across 15 schools in six states. Our proprietary approach blends contemporary art, social connection, and innovative teaching to help people of all ages develop their creative capacity—and use it to enrich their lives. One River provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description:\n\nPurpose of Your Job Position\nThe primary purpose of your job is to provide each of your assigned residents with routine daily care and services in accordance with the resident’s assessment and care plan, and as may be directed by your supervisors.\n \nDelegation of Authority\nAs a Certified Nursing Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.\n \nJob Functions\nEvery effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.\n \nDuties and Responsibilities\nAdministrative Functions\n Use the wristband or photo card file to identify residents before administering treatments, serving meals, etc, as necessary.\n Record all entries on flow sheets, notes, charts, etc, in an informative and description manner.\n Use only authorized abbreviations established by this facility when recording information.\n Report all changes in the resident’s condition to the Nurse Supervisor/ Charge Nurse as son as practical.\n Report all accidents and incidents you observe on your shift when they occur.\n \nAdmission, Transfer, and Discharge Functions\n \n Ensure that the resident’s room is ready for receiving the resident.\n (Bed name, name tags up, admission kit available, etc.)\n Greet residents and escort them to their rooms.\n Introduce resident to his/her roommate, if any, other residents and personnel as appropriate\n Inventory and mark the resident’s personal possessions as instructed.\n Store resident’s clothing\n Assist resident’s with packing their personal possessions when they are being transferred to a new room, or being discharged.\n Transfer the resident to new room, or to the receiving area.\n Assist with loading/ unloading resident’s from vehicles as necessary.\n \n \nPersonnel Functions\n \n Perform all assigned tasks in accordance with our established policies and procedures and as instructed by your supervisors.\n Follow work assignments, and/ or schedules in completing and performing your assigned tasks.\n Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents.\n Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the unit and shift.\n Meet with your shift’s nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of service.\n Report all complaints and grievances made by the resident.\n Notify the facility when you will be late or absent from work (minimum of two (2) hours prior to scheduled shift).\n Report any occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisor.\n \nPersonal Nursing Care Functions\n \n Participate in and receive nursing report upon reporting for duty.\n Follow established policies concerning exposure to blood/body fluids.\n Assist the residents with daily dental and mouth care. (brushing of teeth/dentures, oral hygiene, special mouth care, etc)\n Assist the residents with bath functions as directed. (bed bath, tub or shower)\n Give backrubs as requested\n Assist the residents with dressing/undressing as necessary.\n Assist the residents with hair care functions. (combing, brushing, shampooing, etc)\n Assist the residents with nail care. (clipping, trimming, and cleaning the fingers/ toenails) Note: Does not include Diabetic residents\n Shave male residents daily.\n Keep female resident’s hair clean shaven if requested. (facial hair, under arms, legs, etc)\n Keep resident’s dry. (Change gowns, linen, etc. if wet or soiled)\n Change all bed linens. Keep linens tight to avoid wrinkles from forming under the resident. \n Make beds (occupied and unoccupied)\n Put extra covers on beds as requested.\n Position bedfast residents in correct and comfortable position.\n Assist resident with bowel and bladder functions. (assist to bathroom, offer bedpan/urinal, portable commode, etc)\n Maintain intake and outtake records as instructed.\n Keep incontinent residents clean and dry.\n Check and report bowel movements and character of stools as instructed.\n Collect specimens as instructed. (urine, sputum, stools, etc)\n Assist resident in preparing for any medical tests. ( lab work, X-ray, therapy, dental, etc)\n Assist resident in preparing for activity and social programs. (visitors, parties, religious services)\n Assist in transporting residents to and from appointments, activities and social programs as necessary.\n Assist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc.\n Assist residents to walk with or without self-help devises as instructed.\n Perform restorative and rehabilitative procedures as instructed.\n Change dressings, bandages, binders, etc, as instructed.\n Provide eye and ear care as instructed.\n (warm/cold compresses, eye/ear instillation, cleaning eyeglasses/ hearing aides, etc)\n Assist with the application of non-sterile (moist and dry) warm/cold compresses.\n Assist in preparing the resident for a physical examination.\n Weigh and measure residents as instructed.\n Measure and record temperatures, pulse, and respirations (TPRS), as instructed.\n Answer resident call bells promptly.\n Ensure that residents who are unable to call for help are checked frequently.\n Check each resident routinely to ensure that his/her personal care needs are being met in accordance with his/her wishes.\n Assist with care of the dying resident.\n Provide post-mortem care as directed.\n Observe and report the presence of pressure areas and skin breakdowns to prevent decubitus ulcers (bed sores).\n Report any injuries of an unknown source, including skin tears.\n Provide daily indwelling catheter care.\n Provide daily perineal care.\n Perform non-sterile (clean) vaginal irrigation/ douches.\n Assist with the application of slings, elastic bandages, binders, etc.\n Give tepid sponge baths.\n Provide daily range of motion exercises. Record data as instructed.\n Turn bedfast residents at least every two (2) hours.\n Perform special treatments as instructed.\n Observe disoriented and comatose residents. Record and report data as instructed.\n Turn all medications found in resident’s room/possession over to the supervisor/ charge nurse.\n Provide residents with reality orientation as instructed.\n Watch for and report any change in room temperature, ventilation, lighting, etc.\n Provide nursing ambulation as required and document the same.\n \n \nFood Service Functions\n Prepare resident’s for meals (i.e. take to bathroom, wash hands, comb hair, raise bed, position tables, place clothing protector, take to/from dining room, etc.\n Serve food trays. Assist with feeding as indicated.\n (i.e. cutting food, feeding, assist in dining room supervision, etc)\n Assist residents with identifying food arrangements (i.e. informing resident with sight problem of foods that are on his/her tray, location, temperature, etc).\n Record the resident’s food/fluid intake. Report changes in the resident’s eating habits.\n Keep resident’s water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident.\n Serve between meal and bedtime snacks.\n Perform after meal care (i.e. remove trays, clean resident’s hands, face,clothing. Take to bathroom, brush teeth, clean dentures, etc).\n Check rooms for food articles (i.e. food in proper container, unauthorized food items, etc).\n \nStaff Development\n \n Attend and participate in scheduled training and educational classes to maintain current certification as a Nursing Assistant.\n Attend and participate in scheduled orientation programs and activities.\n Attend and participate in annual OSHA and CDC in-service training programs for hazard communication, TB management, and Blood Borne Pathogens Standard.\n Attend and participate in advance directive in-service training programs as scheduled.\n \nSafety and Sanitation\n \n Restrain residents in chair/bed as instructed.\n Check restrained residents at least every thirty (30) minutes.\n Release restraints at least every (2) hours for range of motion exercises, taking to bathroom, etc.\n Maintain a record of restrained residents, the times restraints were released, and how long the restraints were released.\n Participate in appropriate in-service training programs prior to performing tasks that involve potential exposure to blood/body fluids.\n Wash hands before and after performing any service for the resident.\n Keep the nursing call system within easy reach of the resident.\n Immediately notify Nurse/Supervisor of any resident leaving/missing from the facility.\n Follow established safety precautions in the performance of all duties.\n Keep resident’s personal possessions off the floor and properly stored. \n Keep floors dry. Report spills immediately.\n Keep excess supplies and equipment off the floor. Store in designated areas.\n Wash wheelchairs, walkers, etc, as instructed.\n Clean, disinfect, and return all resident care equipment to its designated storage area after each use.\n Perform routine housekeeping duties (i.e. clean bed rails, overhead table, nightstand, etc that relate to nursing care procedures.\n Before leaving work area for breaks, or at the end of the day, store all tools, equipment, and supplies.\n Report all hazardous conditions and equipment to the Nurse Supervisor/ Charge Nurse immediately.\n Report all safety violations.\n Follow established smoking regulations. Report all violations.\n Report any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator.\n Follow established isolation precautions and procedures.\n Wash hands before entering and after leaving isolation room/area.\n Follow established procedures in the use and disposal of personal protective equipment.\n Wear and/or use safety equipment and supplies (e.g. back brace, mechanical lifts, etc) when lifting or moving residents.\n Report missing/illegible labels and MSDS’s to the supervisor.\n \nEquipment and Supply Functions\n \n Use only equipment you have been trained to use.\n Operate all equipment in a safe manner.\n Use only the equipment and supplies necessary to do the job. Do not be wasteful.\n Report any defective equipment to the Nurse Supervisor/Charge Nurse.\n Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs.\n \nCare Plan Functions\n \n Review care plans daily to determine if changes in the resident’s daily care routine have been made on the care plan.\n Inform the Nurse Supervisor/Charge Nurse of any changes in the resident’s plan.\n Ensure that your notes reflect that the care plan is being followed.\n Complete the C N A accountability records on a daily basis.\n \nResident’s Rights\n \n Maintain the confidentiality of all residents care information.\n Ensure that you treat all residents fairly, and with kindness, dignity, and respect.\n Ensure that all nursing care is provided in privacy.\n Knock before entering the resident’s room.\n Report all grievances and complaints made by the resident to the Nurse Supervisor/ Charge Nurse.\n Honor the resident’s refusal of treatment request. Report such requests to your supervisor.\n Complete the C N A accountability records on a daily basis.\n \nWork Conditions\n \n You work throughout the nursing service area (i.e. drug rooms, nurse stations, resident rooms, etc.).\n You move intermittently during working hours.\n You are subject to frequent interruptions.\n You are involved with residents, personnel, visitors, government agencies/personnel, etc, under all conditions and circumstances.\n Are subject to hostile and emotionally upset resident’s, family members, personnel, and visitors.\n Communicates with nursing personnel and other department personnel.\n May be required to work beyond normal working hours, on week-ends and holidays, and in other positions temporarily, when necessary.\n Are subject to call back during emergency conditions (e.g. severe weather, evacuation, post-disaster, etc).\n Attends and participates in continuing educational programs.\n Are subject to injury from falls, burns from equipment, odors, etc, throughout the work day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.\n Are subject to exposure to infectious waste, diseases, conditions, etc, including TB and the AIDS and Hepatitus B viruses.\n \nEducation\n \n Must possess, as a minimum, a 8th grade education.\n Must be a State Certified Nursing Assistant in accordance with the laws of the State of New York.\n \nSpecific Requirements\n \n Must be able to read, write, speak, and understand the English language.\n Must possess the ability to make independent decisions when circumstances warrant such action.\n Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.\n Must possess the ability and willingness to work harmoniously with other personnel.\n Must have patience, tact, a cheerful disposition and enthusi

Job Description:\n\nTHIS IS A UNION POSITION - 1199 GREATER NEW YORK\nPurpose of Your Job Position\nThe primary purpose of your job is to provide each of your assigned residents with routine daily care and services in accordance with the resident’s assessment and care plan, and as may be directed by your supervisors.\n \nDelegation of Authority\nAs a Certified Nursing Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.\n \nJob Functions\nEvery effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.\n \nDuties and Responsibilities\nAdministrative Functions\n Use the wristband or photo card file to identify residents before administering treatments, serving meals, etc, as necessary.\n Record all entries on flow sheets, notes, charts, etc, in an informative and description manner.\n Use only authorized abbreviations established by this facility when recording information.\n Report all changes in the resident’s condition to the Nurse Supervisor/ Charge Nurse as son as practical.\n Report all accidents and incidents you observe on your shift when they occur.\n \nAdmission, Transfer, and Discharge Functions\n \n Ensure that the resident’s room is ready for receiving the resident.\n (Bed name, name tags up, admission kit available, etc.)\n Greet residents and escort them to their rooms.\n Introduce resident to his/her roommate, if any, other residents and personnel as appropriate\n Inventory and mark the resident’s personal possessions as instructed.\n Store resident’s clothing\n Assist resident’s with packing their personal possessions when they are being transferred to a new room, or being discharged.\n Transfer the resident to new room, or to the receiving area.\n Assist with loading/ unloading resident’s from vehicles as necessary.\n \n \nPersonnel Functions\n \n Perform all assigned tasks in accordance with our established policies and procedures and as instructed by your supervisors.\n Follow work assignments, and/ or schedules in completing and performing your assigned tasks.\n Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents.\n Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the unit and shift.\n Meet with your shift’s nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of service.\n Report all complaints and grievances made by the resident.\n Notify the facility when you will be late or absent from work (minimum of two (2) hours prior to scheduled shift).\n Report any occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisor.\n \nPersonal Nursing Care Functions\n \n Participate in and receive nursing report upon reporting for duty.\n Follow established policies concerning exposure to blood/body fluids.\n Assist the residents with daily dental and mouth care. (brushing of teeth/dentures, oral hygiene, special mouth care, etc)\n Assist the residents with bath functions as directed. (bed bath, tub or shower)\n Give backrubs as requested\n Assist the residents with dressing/undressing as necessary.\n Assist the residents with hair care functions. (combing, brushing, shampooing, etc)\n Assist the residents with nail care. (clipping, trimming, and cleaning the fingers/ toenails) Note: Does not include Diabetic residents\n Shave male residents daily.\n Keep female resident’s hair clean shaven if requested. (facial hair, under arms, legs, etc)\n Keep resident’s dry. (Change gowns, linen, etc. if wet or soiled)\n Change all bed linens. Keep linens tight to avoid wrinkles from forming under the resident. \n Make beds (occupied and unoccupied)\n Put extra covers on beds as requested.\n Position bedfast residents in correct and comfortable position.\n Assist resident with bowel and bladder functions. (assist to bathroom, offer bedpan/urinal, portable commode, etc)\n Maintain intake and outtake records as instructed.\n Keep incontinent residents clean and dry.\n Check and report bowel movements and character of stools as instructed.\n Collect specimens as instructed. (urine, sputum, stools, etc)\n Assist resident in preparing for any medical tests. ( lab work, X-ray, therapy, dental, etc)\n Assist resident in preparing for activity and social programs. (visitors, parties, religious services)\n Assist in transporting residents to and from appointments, activities and social programs as necessary.\n Assist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc.\n Assist residents to walk with or without self-help devises as instructed.\n Perform restorative and rehabilitative procedures as instructed.\n Change dressings, bandages, binders, etc, as instructed.\n Provide eye and ear care as instructed.\n (warm/cold compresses, eye/ear instillation, cleaning eyeglasses/ hearing aides, etc)\n Assist with the application of non-sterile (moist and dry) warm/cold compresses.\n Assist in preparing the resident for a physical examination.\n Weigh and measure residents as instructed.\n Measure and record temperatures, pulse, and respirations (TPRS), as instructed.\n Answer resident call bells promptly.\n Ensure that residents who are unable to call for help are checked frequently.\n Check each resident routinely to ensure that his/her personal care needs are being met in accordance with his/her wishes.\n Assist with care of the dying resident.\n Provide post-mortem care as directed.\n Observe and report the presence of pressure areas and skin breakdowns to prevent decubitus ulcers (bed sores).\n Report any injuries of an unknown source, including skin tears.\n Provide daily indwelling catheter care.\n Provide daily perineal care.\n Perform non-sterile (clean) vaginal irrigation/ douches.\n Assist with the application of slings, elastic bandages, binders, etc.\n Give tepid sponge baths.\n Provide daily range of motion exercises. Record data as instructed.\n Turn bedfast residents at least every two (2) hours.\n Perform special treatments as instructed.\n Observe disoriented and comatose residents. Record and report data as instructed.\n Turn all medications found in resident’s room/possession over to the supervisor/ charge nurse.\n Provide residents with reality orientation as instructed.\n Watch for and report any change in room temperature, ventilation, lighting, etc.\n Provide nursing ambulation as required and document the same.\n \n \nFood Service Functions\n Prepare resident’s for meals (i.e. take to bathroom, wash hands, comb hair, raise bed, position tables, place clothing protector, take to/from dining room, etc.\n Serve food trays. Assist with feeding as indicated.\n (i.e. cutting food, feeding, assist in dining room supervision, etc)\n Assist residents with identifying food arrangements (i.e. informing resident with sight problem of foods that are on his/her tray, location, temperature, etc).\n Record the resident’s food/fluid intake. Report changes in the resident’s eating habits.\n Keep resident’s water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident.\n Serve between meal and bedtime snacks.\n Perform after meal care (i.e. remove trays, clean resident’s hands, face,clothing. Take to bathroom, brush teeth, clean dentures, etc).\n Check rooms for food articles (i.e. food in proper container, unauthorized food items, etc).\n \nStaff Development\n \n Attend and participate in scheduled training and educational classes to maintain current certification as a Nursing Assistant.\n Attend and participate in scheduled orientation programs and activities.\n Attend and participate in annual OSHA and CDC in-service training programs for hazard communication, TB management, and Blood Borne Pathogens Standard.\n Attend and participate in advance directive in-service training programs as scheduled.\n \nSafety and Sanitation\n \n Restrain residents in chair/bed as instructed.\n Check restrained residents at least every thirty (30) minutes.\n Release restraints at least every (2) hours for range of motion exercises, taking to bathroom, etc.\n Maintain a record of restrained residents, the times restraints were released, and how long the restraints were released.\n Participate in appropriate in-service training programs prior to performing tasks that involve potential exposure to blood/body fluids.\n Wash hands before and after performing any service for the resident.\n Keep the nursing call system within easy reach of the resident.\n Immediately notify Nurse/Supervisor of any resident leaving/missing from the facility.\n Follow established safety precautions in the performance of all duties.\n Keep resident’s personal possessions off the floor and properly stored. \n Keep floors dry. Report spills immediately.\n Keep excess supplies and equipment off the floor. Store in designated areas.\n Wash wheelchairs, walkers, etc, as instructed.\n Clean, disinfect, and return all resident care equipment to its designated storage area after each use.\n Perform routine housekeeping duties (i.e. clean bed rails, overhead table, nightstand, etc that relate to nursing care procedures.\n Before leaving work area for breaks, or at the end of the day, store all tools, equipment, and supplies.\n Report all hazardous conditions and equipment to the Nurse Supervisor/ Charge Nurse immediately.\n Report all safety violations.\n Follow established smoking regulations. Report all violations.\n Report any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator.\n Follow established isolation precautions and procedures.\n Wash hands before entering and after leaving isolation room/area.\n Follow established procedures in the use and disposal of personal protective equipment.\n Wear and/or use safety equipment and supplies (e.g. back brace, mechanical lifts, etc) when lifting or moving residents.\n Report missing/illegible labels and MSDS’s to the supervisor.\n \nEquipment and Supply Functions\n \n Use only equipment you have been trained to use.\n Operate all equipment in a safe manner.\n Use only the equipment and supplies necessary to do the job. Do not be wasteful.\n Report any defective equipment to the Nurse Supervisor/Charge Nurse.\n Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs.\n \nCare Plan Functions\n \n Review care plans daily to determine if changes in the resident’s daily care routine have been made on the care plan.\n Inform the Nurse Supervisor/Charge Nurse of any changes in the resident’s plan.\n Ensure that your notes reflect that the care plan is being followed.\n Complete the C N A accountability records on a daily basis.\n \nResident’s Rights\n \n Maintain the confidentiality of all residents care information.\n Ensure that you treat all residents fairly, and with kindness, dignity, and respect.\n Ensure that all nursing care is provided in privacy.\n Knock before entering the resident’s room.\n Report all grievances and complaints made by the resident to the Nurse Supervisor/ Charge Nurse.\n Honor the resident’s refusal of treatment request. Report such requests to your supervisor.\n Complete the C N A accountability records on a daily basis.\n \nWork Conditions\n \n You work throughout the nursing service area (i.e. drug rooms, nurse stations, resident rooms, etc.).\n You move intermittently during working hours.\n You are subject to frequent interruptions.\n You are involved with residents, personnel, visitors, government agencies/personnel, etc, under all conditions and circumstances.\n Are subject to hostile and emotionally upset resident’s, family members, personnel, and visitors.\n Communicates with nursing personnel and other department personnel.\n May be required to work beyond normal working hours, on week-ends and holidays, and in other positions temporarily, when necessary.\n Are subject to call back during emergency conditions (e.g. severe weather, evacuation, post-disaster, etc).\n Attends and participates in continuing educational programs.\n Are subject to injury from falls, burns from equipment, odors, etc, throughout the work day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.\n Are subject to exposure to infectious waste, diseases, conditions, etc, including TB and the AIDS and Hepatitus B viruses.\n \nEducation\n \n Must possess, as a minimum, a 8th grade education.\n Must be a State Certified Nursing Assistant in accordance with the laws of the State of New York.\n \nSpecific Requirements\n \n Must be able to read, write, speak, and understand the English language.\n Must possess the ability to make independent decisions when circumstances warrant such action.\n Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.\n Must possess the ability and willingness to work harmoniously with other personnel.\n Must have p

Optum NY/NJ is seeking a Population Health Coordinator to join our team in Lake Success, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Schedule: 40-hour work week. Monday - Friday 8am - 5:00pm EST. (May be able to work from home as well as onsite the schedule will be determined by the hiring manager upon hire) Location: 1 Dakota Drive, Lake Success, NY 11042 If you live near Lake Success, NY, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. • Contacts patients for the purpose of achieving established outreach program goals. This may include contacting patients via telephone, email and/or direct mailings to stress the clinical importance of receiving their recommended lab work and attending their medical appointments, • At the request of a Clinician, may place lab order and/or schedule appointments in electronic medical record system, • Generates reports using Healthy Planet Registry in Epic EMR to identify patients who require additional labs to be ordered as well as identifying patients who are over-due for labs, • Consults with clinicians to determine required population reports and/or patient lists for analysis and outreach, • Communicates and collaborates with care coordination staff to optimize patient care, and supports patient care plans by assisting with linkages to, coordination of, and monitoring identified service needs, • Recognizes and reports data inconsistencies, gaps in performance, and opportunities to improve results to appropriate personnel, • Review daily, weekly, and monthly HEDIS/STAR gap reports, registries, and dashboards to identify open care gaps, • Prioritize outreach based on measure impact, audit risk, and payer timelines, • Work measures across preventive care, chronic disease management, medication adherence, and wellness visits, • Conduct proactive outreach to members via phone, patient portal, and mail to close open HEDIS/STAR gaps, • Educate patients on the importance of preventive screenings, chronic condition follow-ups, and medication adherence, • Address social, logistical, or access-related barriers to care and escalate concerns when needed, • Deliver outreach using scripts and workflows aligned to payer and regulatory requirements, • Schedule appointments directly with primary care providers and specialists to close quality measure gaps, • Coordinate lab testing, imaging, and referrals required for measure compliance, • Ensure appointments are scheduled within payer-required or measure-specific timeframes, • Perform follow-up outreach for missed or rescheduled appointments, • Ensure accurate and timely documentation in the EHR to support HEDIS abstraction and CMS STAR reporting, • Verify completion of services and confirm correct coding, diagnosis capture, and measure specific requirements, • Flag documentation issues or discrepancies for clinical reviews to prevent measure fallout, • Update care gap status and outreach outcomes in quality tracking tools, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. • High School Diploma/GED, • 1+ years of experience in healthcare operations, quality improvement, population health, or care coordination. Direct experience working with HEDIS, STAR measures, or value-based care programs, • 1+ years of direct experience working with HEDIS, STAR measures, or value-based care programs, • 1+ years of computer proficiency experience to include Microsoft office (specifically excel worksheets), • Ability to be remote and work independently, • Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI), • Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service, • Reside within commutable distance of 1 Dakota Drive, Lake Success, NY 11042, • Proficient with data manipulation including the ability to develop spreadsheets, build data tables and extract data, • Knowledge of preventive care and chronic disease guidelines, • Proficiency with electronic medical record systems, • Knowledge and understanding of medical terminology, • Ability to work independently and as a team, and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Description Social Media Coordinator Overview: London Jewelers is a premier jewelry business, family owned and operated for 100 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are looking for a Social Media Coordinator to assist in all aspects of social media that will help us engage with current and prospective customers. The coordinator will be familiar with all relevant social media platforms in order to identify opportunities for our brands. The Social Media Coordinator will facilitate conversations, interact with the public through social media and analyze metrics and reports. The Social Media Coordinator will work closely across departments to ensure that departmental business objectives are met. Responsibilities: • Manage company’s entire social media presence across Instagram, Facebook, LinkedIn, TikTok, • Plan weekly social media editorial calendar, which includes: shooting, editing, curating content – video & imagery, and writing copy in a voice that is consistently on-brand., • Maintain monthly content calendar to ensure all content is being published according to an optimized schedule and brand requirements, across all social media platforms., • Engage with fans, influencers, and customers on social media accounts and platforms to foster a sense of community and brand loyalty, as well as replying to all client comments and inquiries, forward inquiries o appropriate department, • Monitor digital footprint, • Analyze content performance and engagement, • Keep up with the latest innovations and best practices in social media., • Stay up-to-date on trending topics, bloggers and influencers in the luxury jewelry and watch industries., • Manage internal budget for boosted posts, • Build and maintain relationships with outside vendors through consistent communication, • Publish products on company's website based on or because of social media postings., • Participate in company sponsored events, and/or charity events., • Create schedule and deploy email blasts for London Jewelers as well as our brand partners, keeping alignment with marketing plans Qualifications/Experience: • Minimum of one year of experience in social media (specifically on TikTok, Facebook, and Instagram)., • Experience with social media management tools including Meta Business Suite, • Efficient with time management and multi-tasking, • Experience with Google analytics, Adobe Photoshop., • Strong creative writing skills, as well as grammar, proofreading and editing skills., • Excellent organizational skills and a strong attention to detail. Preferred Qualifications • Prior experience working in e-commerce preferred., • Bachelor’s Degree. Preferred degrees in English, Marketing or Creative Writing, but other degrees are acceptable. Job Type: • Full-time, • In office/stores Salary: • $30.00 per hour Benefits: • 401(k) with employer matching, • Dental insurance, • Employee assistance program, • Employee discount, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Vision insurance Shift: • Will include working non-traditional hours, including days, weekends and holidays, • At least one weekend day to work a full 8-hour shift from home or scheduled event We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws. Company DescriptionLondon Jewelers is a premier jewelry business, family owned and operated for 100 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and giftware, that has adorned the most prestigious collections and graced the most elegant occasions. From its humble beginnings in Glen Cove in 1926 to becoming a beacon of luxury and throughout 4 generations, London Jewelers has consistently pushed the boundaries of service excellence and expertise, being recognized as a premier destination, and an authorized retailer of internationally renowned brands.London Jewelers is a premier jewelry business, family owned and operated for 100 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and giftware, that has adorned the most prestigious collections and graced the most elegant occasions.\r\nFrom its humble beginnings in Glen Cove in 1926 to becoming a beacon of luxury and throughout 4 generations, London Jewelers has consistently pushed the boundaries of service excellence and expertise, being recognized as a premier destination, and an authorized retailer of internationally renowned brands.

Job Description This is a wide-ranging position and requires someone who is process and operations-oriented, highly detailed, with a strong multi-tasking ability, who can see small and large projects to conclusion. Candidates should have superior communication skills, experience managing daily administrative tasks, and knowledge of office technology and computer software. They will have excellent written and verbal communication skills and will have demonstrated problem-solving abilities. The candidate should have a warm, pleasant personality, exhibit flexibility, and work calmly in a busy and demanding school environment. The candidate will be completely trustworthy and maintain confidentiality, will work independently, as well as take direction and make sound judgments about daily decisions and priorities. About the School Established in 1948 in Mamaroneck, NY, Westchester Day School, a Modern Orthodox, co-educational, dual curriculum Jewish elementary school (2-year-olds through 8th grade), prepares students to live as mensches and lifelong learners and inspires them to impact the world around them by cultivating a commitment to Torah, midot, community and academic rigor. Responsibilities include: Provide high quality customer service to our parents, donors, and other community members. Manage telephone activity, screening/forwarding calls, and greeting parents and guests. Collect and distribute the mail. Send mail, prepare UPS labels when necessary. Maintain an organized office space Manage inventory of school & office supplies Provide general assistant-level support to administrators and educational leadership Coordinate and oversee After School Programing Assist Admin Coordinator with gathering social media content as needed Provide parking stickers to WDS Staff and parents Oversee Rentals: Scheduling Agreements Calendar Coordination w/ WDS Coordination w/ WHHS Scheduling for security guard staff Printing for teachers and other staff members Help manage the daily arrival and dismissal processes Qualifications: High proficiency in MS Office and Google Suite Strong customer service skills Ability to multi-task and prioritize work Attention to detail Excellent written and verbal communication skills Strong organizational and planning skills Salary range for this role is $20.00/ hour- $29.00/ hour, depending upon education and experience. As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or any other protected status.

Job Description Pay: $20.42 per hour Job description: Home Health Aide (HHA) – Assisted Living Location: Rye, NY | Pay: $20.42/hour | Schedule: In-person Join The Osborn, a nationally recognized, not-for-profit continuum of care senior living community located on a beautifully landscaped 56-acre campus in Rye, New York. With over 100 years of service, The Osborn is known for its exceptional standards in elder care, wellness programs, and employee satisfaction. Our mission is to enhance the quality of life for seniors by providing a safe, caring, and supportive environment. What You’ll Do: As an Assisted Living Care Coordinator, you’ll provide care and support in a cluster care setting—not one-on-one private duty. You will work closely with our interdisciplinary team to assist residents with: • Activities of Daily Living (ADLs) – bathing, dressing, grooming, toileting, • Light housekeeping and meal support, • Resident escorting within the facility, • Social engagement and companionship What You Bring: • Active NYS Home Health Aide Certificate (Required), • Compassionate, dependable, and team-oriented, • Experience in Assisted Living is a plus, but not required Why Join The Osborn? • Be part of a respected community that values dignity, respect, and personal growth, • Enjoy a collaborative work culture and supportive leadership, • Make a meaningful difference in the lives of seniors every day Benefits: • Competitive hourly pay: $20.42/hour, • Medical, Dental, Vision, and Life Insurance, • 403(B) with employer match, • Paid Time Off & Holidays, • Employee Assistance Program (EAP), • Tuition Reimbursement, • Health Savings & Flexible Spending Accounts Location Requirements: • Must be able to commute to Rye, NY (10580) – relocation before start preferred If you’re ready to bring comfort, dignity, and support to our residents, we’d love to hear from you. Apply now and become part of The Osborn family!

Job DescriptionBenefits: • 401(k), • Employee discounts, • Opportunity for advancement, • Paid time off, • Training & development, • Wellness resources School of Rock is a growing, passionate community dedicated to enriching lives through performance-based music education. With over 425 schools, and a strong internationally recognized brand, School of Rock is the largest after-school music education provider in the world. We put on shows to teach music! We are looking for a Studio Coordinator to join us at our School of Rock Syosset/Oyster Bay location. The Studio Coordinator is the administrative focal point for the School of Rock with outstanding customer service skills and the ability to juggle many tasks. Reporting to the General Manager, they assist with running the School and creating an amazing experience for all students, parents and prospective customers. Roles and Responsibilities: • Support daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment, • Handle complex scheduling, and manage phone and email communication for a busy music school, using a variety of software platforms on a daily basis including scheduling software, Google Workspace, CRM, Canva or other design tools, • Create a positive, inclusive environment by delivering top-quality customer servicegreeting students and parents, answering questions, and resolving concerns, • Ensure a safe experience for students by overseeing adherence to the School of RockSOR Code of Conduct and safety policies, • Understand and pitch the music program to prospective families, lead school tours, and enroll new students to support school growth, • Assist in the marketing of School of Rock by promoting our events and maintaining our active social media presence, including contributing to content creation, • Provide support to the General Manager by assisting with special projects and handling a variety of administrative responsibilities as requiredSkill Requirements:, • 2+ years working Front Desk, Reception, and/or Customer Service role, • Excellent customer service and relationship skills welcoming, outgoing demeanor essential, • Experience and interest in working with children, teenagers, and parents/guardians, • Skilled at juggling multiple projects, setting priorities, being a self-starter, and problem-solving, • Ability to be adaptable and flexible under pressure, • Excellent communication skills, both verbal and written, • Good team player who collaborates, • Brings a positive energy and personality to the workplace every day, • Possess a polished demeanor and conducts themselves with a high level of professionalism and integrity, • Knowledge of music and/or the music industry is preferred, • Ability to lift up to 30lbsAdditional Qualifications, • Experience in schools, summer camps, kids programs, etc. highly preferred

Job DescriptionDescription: *Evenings & Weekends Required Pine Hollow Club is seeking a professional, organized, and hospitality-driven Catering Coordinator to join our private events team. This role supports weddings, golf outings, mitzvahs, social celebrations, and corporate functions by partnering closely with the Director of Catering to ensure every event is planned with precision and executed with excellence. The Coordinator will also assist with BEO preparation and on-site execution of member events. If you enjoy working behind the scenes to create memorable experiences—and thrive in a fast-paced, team-oriented environment—this could be the perfect role for you. What You’ll Do • Serve as the first point of contact for event inquiries, providing timely and welcoming communication, • Manage leads, client details, and event information in TripleSeat; assist with billing in Jonas, • Coordinate the Director of Catering’s calendar and schedule client appointments, • Maintain event files including contracts, menus, BEOs, timelines, and floorplans, • Prepare and organize day-of materials such as signage, seating charts, and event kits, • Track guest counts, guarantees, and payment deadlines, • Support tastings, final confirmations, and payment collection, • Build and update floorplans in Prismm, • Collaborate with culinary, banquet, and operations teams to ensure seamless event execution, • Assist with reporting, feedback collection, and continuous process improvements What We’re Looking For • Experience in events, catering, hospitality, or administrative support, • Strong organizational skills with exceptional attention to detail, • Ability to manage multiple priorities in a deadline-driven environment, • Excellent written and verbal communication skills, • Client-first mindset with a positive, professional approach, • Proficiency with TripleSeat, Jonas, Prismm, and Excel preferred, • Availability to work evenings, weekends, and holidays Preferred: Degree in Hospitality Management or related field Why Join Pine Hollow Club? • Be part of a respected private club known for outstanding member experiences, • Work alongside a collaborative, service-focused team, • Gain hands-on exposure to a wide range of high-profile events, • Opportunity to grow within a dynamic hospitality environment Schedule & Environment This is a non-exempt, full-time position with a flexible schedule based on the event calendar. The role works primarily in a professional office setting with regular time spent in event spaces and occasional outdoor functions. Physical Requirements • Ability to stand and walk for extended periods during event days, • Lift and carry event materials up to 25 lbs, • Communicate clearly in person, by phone, and in writing Success in This Role Looks Like • Clients feel supported and informed from inquiry to event day, • The Director of Catering is fully supported administratively, • Internal teams receive accurate, timely event documentation, • Deadlines and service standards are consistently achieved Pine Hollow Club is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to any protected status under federal, state, or local law. If you need an accommodation to perform the essential functions of this role, please let us know. Benefits: • Employee discount, • Health insurance, • Paid time off Work Location: In person Requirements:

Job Description Job Description: Infant & Toddler Teacher JOB TITLE Infant and Toddler Teacher PROGRAM Early Head Start REPORTS TO Center Coordinator SALARY $20.35/per hour LOCATION New Rochelle, NY JOB TYPE Non-Exempt WORK SCHEDULE Full-Time Position, Five days per week, 40 hours per week, 12 months a year General Description The Infant and Toddler Teacher promotes and develops the infant and toddler in the social, emotional, physical, cognitive, and linguistic growth and development of infants and toddlers. They ensure learning environments are nurturing spaces that support the development of all children by providing responsive care giving in a well- organized and managed environment. provide an educational and development focused environment and are responsible for age-appropriate classroom management. They build strong relationships with families by supporting parent-child relationships that are key to children's healthy development, school readiness, and well-being. About You The ideal candidate is a self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education. You are a personable, energetic, and empathetic leader who can manage multiple staff, managers, and multiple projects in a prioritized manner to meet the goals and objectives of our internal Urban Strategies goals and within compliance of all current Head Start Performance Standards. Minimum Qualifications • Child Development Associate (CDA) credentialed in Infant and Toddler (current) or Associate Degree and/or other qualifying education in Child Development, Early childhood Education, or similar., • Basic computer skills., • Must have a valid Driver’s License, Personal Vehicle and Liability Insurance required. In states in which public transportation is utilized a valid state ID is required. Preferred Qualifications • Bachelor's Degree and/or other qualifying education in Child Development, Early childhood Education, or similar., • Minimum two (2) years, recent, paid, and successful experience working in a childcare or preschool setting., • Knowledge of Head Start Performance Standards and local state childcare licensing requirements., • Bilingual (English and Spanish). What You’ll Be Doing • Teaching and promoting a learning environment for infants and toddlers in the classroom in accordance with approved curriculum and Performance Standards per the Office of Head Start and the applicable state licensing or agency in which the program operates, and others such as the Department of Education., • Establish and maintain a healthy and safe indoor and outdoor environment for children, which includes the following:, • Conduct daily playground health and safety monitoring., • Coordinates and/or participates in the set-up and clean-up playground daily., • Detect and report any signs of illness, discomfort, or unusual behavior of children to Managers or the Family Advocate or Social Worker., • Follow organizational policy and process to comply with Child Health and Safety Incidents and mandated reporting of any suspected child abuse/neglect per the state in which it applies., • Keep classrooms, storage areas, and office spaces neat and clutter free., • Follow all health and safety policies and procedures established by the program., • Report any safety hazards observed indoors and outdoors. Maintain direct supervision of all children and ensure their safety., • Create a pleasant, inviting atmosphere in which each child feels comfortable, supporting the ethnic and cultural backgrounds of the children., • Participate in dual supervision and coordinated coaching through Educational Coaches/Managers/Instructors and/or similar positions., • Practice Standards of Conduct and guidance techniques as defined in the Discipline Policy and Procedures., • Follow Time and Attendance Policies, • Cell phone use in the classroom is prohibited per state licensing standards (where applicable) and per program to always ensure supervision of children. Cell phone use in the other areas of the program is designated by the Director. CURRICULUM / ASSESSMENT / TEACHING AND LEARNING ENVIRONMENT • Implementation of the curriculum and teaching experience to meet fidelity., • Always ensure a nurturing environment that facilitates maximum social and emotional development., • Maintain data management system requirements for documenting and tracking data (ex: Child Plus, Teaching Strategies Gold). PARENT, FAMILY, & COMMUNITY ENGAGEMENT • Provide an atmosphere that promotes and reinforces parental engagement, including modeling appropriate behavior and positive guidance techniques. OTHER TASKS AND RESPONSIBILITIES: • Assist with food service and other classroom needs as requested., • Attend meetings, trainings, and appropriate professional development activities., • Assure general maintenance and security of facility and assist with inventory of equipment and supplies., • Assist with classroom laundry, classroom cleanup, sanitization, and overall organization of classroom and learning environments., • Support of other classroom assignments, coverage, and/or special assignment/needs., • Complete other related activities and any duties assigned. PHYSICAL DEMANDS: Ability to see at normal distance, hear normal conversations and sounds and use hands and fingers to fill out required forms. Ability to lift infants and toddlers weighing up to forty (40) pounds, twenty (20) pounds overhead and forty (40) pounds from waist to shoulder; occasional lifting of fifty (50) pounds is required and must be able to push/pull up to fifty pounds horizontally. Ability to sit on the floor, bend at the waist, kneel and/or stoop 75% of the time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as the staff disability does not create an undue risk of injury to any enrolled children in the classroom. About Urban Strategies Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. COMPANY CULTURE Our work is driven by our three core values: • Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth., • Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities., • Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential. BENEFITS • Medical and Dental is paid 95% by company and 5% by employee (individual or family)., • Vision is covered 100% (individual or family)., • 401K matched contributions up to 4%., • Employee Assistance Program., • Vacation time is generous but varies depending on program and position., • 9 Sick Days and 11 Holidays., • Every teammate gets long and short-term disability free., • Positions that require laptops, the company provides one., • Positions that require cellphone, company issues one. PERKS • Meaningful employee engagement programs. OTHER • Employment is conditional pending satisfactory results of all required tests and background checks. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. To apply: Please visit www.urbanstrategies.us/careers Contact us with any questions at Recruiting at symbol urbanstrategies.us Equal Opportunity Employer

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions. By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs. Role Overview Epicured is seeking a Social Care Coordinator (Remote) to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN). Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills. Key Responsibilities Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines Schedule and support completion of non-clinical assessments and ensure timely follow-up Provide navigation to medically tailored nutrition services and other HRSN supports Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery Respond to member inquiries related to services, participation, and billing coordination Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards Qualifications High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred. Experience working in a virtual contact center environment (Five9 preferred) Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred Strong communication, documentation, and organizational skills Ability to manage high-volume interactions in a compliance-driven environment Bilingual (English/Spanish) preferred Preferred Qualifications Experience in healthcare, care coordination, or patient navigation. Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese). Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification. Compensation & Benefits Hourly Rate: $20.00–$22.00/hour (based on experience) Benefits include: Health, Dental, and Vision Insurance 401(k) Paid Time Off (PTO) Employee meal discounts Professional growth opportunities within Epicured’s expanding healthcare engagement team Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please feel free to email careers@getepicured.com.