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  • Head Maitre d'
    Head Maitre d'
    hace 7 horas
    $90000–$100000 anual
    Jornada completa
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Freelance Video Editor & Social Media Assistant
    Freelance Video Editor & Social Media Assistant
    hace 11 días
    Jornada parcial
    New Springville, Staten Island

    I’m looking for an experienced freelance content creator/video editor to help me create consistent lifestyle content across TikTok, Instagram, YouTube, and other social media platforms. This would be a flexible, part-time freelance role not a full-time position. You must have prior experience creating and editing social media content. I’m looking for someone who is creative, very tech-savvy, understands current social media trends and algorithms, and can edit content quickly and efficiently. A lot of my content will focus on lifestyle, mom life, GRWMs, “come with me” videos, day-in-the-life content, voiceovers, fashion/beauty, and everyday moments. Some weeks, I’ll film the content myself and will just need you to edit and piece everything together. Other times, I’d like you to meet with me in person to help film, brainstorm ideas, plan content, and bring different concepts to life. I’m looking for someone who can: • Edit approximately 3–4 videos per week, • Have proven experience editing content for TikTok, Instagram Reels, YouTube, and other social platforms, • Create smooth transitions and trendy, professional-looking edits, • Clip longer footage into engaging short-form content, • Help with GRWM, lifestyle, mom, fashion/beauty, and “come with me” style videos, • Help film content when needed, • Help record and edit voiceovers so they flow naturally, • Understand hooks, pacing, trending sounds, captions, transitions, and what keeps viewers engaged, • Stay up to date with TikTok, Instagram, and social media trends and algorithm changes, • Help brainstorm content ideas and plan what to film, • Occasionally meet with me in person to film, brainstorm, and create content together, • Be comfortable giving creative input and helping me develop my personal brand, • Be very tech-savvy and comfortable using editing apps, social media platforms, cameras, phones, and other content creation tools, • Be reliable, organized, flexible, and able to turn around edits quickly, • Be experienced, confident, and able to work independently without needing to be taught basic editing or content creation I’m really looking for someone who can become my go-to creative person almost a mix between a content assistant, videographer, and editor. I want someone I can bounce ideas off of, show my creative process to, brainstorm with, and eventually be able to send raw footage to and trust that they’ll know how to turn it into content that fits my style and personal brand. This would start as a freelance/as-needed position with approximately 3–4 videos per week, with the opportunity for more work as my content grows. Compensation: $20–$30/hour depending on experience and the type of work needed. For editing-only projects, I’m also open to agreeing on a flat rate per video. Experience is required. When applying, please send: • Your résumé, • A portfolio or examples of videos/social media content you have personally filmed and/or edited, • Your availability, • Your usual hourly and/or per-video rate, • Any relevant experience with TikTok, Instagram Reels, YouTube, lifestyle, mom, beauty, or fashion content I especially want to see actual edited videos so I can get a feel for your editing style, transitions, pacing, and creativity. Applications without work samples or a portfolio will not be considered. Location: Must be based in New York City and available to meet in person when needed. Staten Island-based applicants are a plus.

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