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  • IT Field Technician
    IT Field Technician
    25 days ago
    $18–$21 hourly
    Full-time
    Parkchester, The Bronx

    Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

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  • Lead Teacher
    Lead Teacher
    2 months ago
    $20–$24 hourly
    Full-time
    West Bronx, The Bronx

    Full job description Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Wellness resources Free uniforms Join the fastest growing Academy of Early Education in the nation where “Happy Happens Here”! At The Learning Experience, our Lead Teachers are ambassadors of happiness, creating meaningful moments that reflect our mission — to make a difference in the lives of children, their families, and the communities we serve. As a Lead Teacher, you’ll set the academic foundation for lifelong learning while inspiring joy, curiosity, and confidence in young minds. Compensation: Core Attributes: Educational Leader: An enthusiasm for early education with the expertise to guide and mentor other educators in their journey. Innate Educator: A passion for early education and a commitment to the developmental needs of children. Passion for Impact: A heart that beats for children's developmental needs and happiness. Growth Mindset: A deep-seated belief in the potential of every child, with the ambition to instill a lifelong love of learning. Role Responsibilities: Classroom Leadership: Plan, prepare, and collaborate to orchestrate a stimulating, welcoming space where children can play, learn, and grow. Curriculum Implementation: Masterfully bring to life our proprietary L.E.A.P. Curriculum®, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children. Safety First: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive. Family Communication: Regularly update parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions. Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals. Relationship Builder: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly. Qualifications: Educational Background: Must meet state-specific guidelines for the role. High School Diploma/GED required; ECE coursework preferred. Must be at least 18 years of age. Experience: Extended experience in a childcare setting with a history of classroom leadership roles. A deep-rooted passion for early childhood education is essential. State Compliance: Must meet state-specific guidelines for the role. Must meet state and federal requirements including immunizations, employment physicals, and required health and safety training. Caregiving Skills: Proven judgment to identify and address potential risks in a childcare setting. Ensure children are safe and their daily needs are met, including diapering, dressing, grooming, and feeding. Model and encourage strong communication and conflict-resolution skills. Keep children active, engaged, and involved in developmentally appropriate activities. Exhibit composure, patience, and professionalism at all times. Physical Resilience: Demonstrate full range of motion to: Stand and walk for extended periods without discomfort. Lift and carry objects up to 40 pounds safely. Reach, stretch, climb, balance, stoop, kneel, crouch, or crawl. Use a stool or ladder to access high places as needed. Ability to supervise by sight and sound. Work outdoors during portions of the day in temperatures ranging from 20°F (with wind chill) to 95°F. Maintain mental and physical alertness and a consistent energy level to meet essential job functions. Reasonable accommodations can be made with supporting documentation.

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