Associate Event Technology Manager
2 months ago
Jersey City
Job DescriptionBuilding A Brand Starts With Our Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at Location: Jersey City, NJ / Hybrid (3 days in office, subject to change at any time), must reside in tri state area to commute to work. What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Event Technology Manager supports the marketing and delivery of events and conferences from the initial save-the-date through post-event reporting. Responsibilities include managing attendee data in Cvent and Excel, coordinating event communications, and maintaining accurate, timely program information. This position requires a polished, technically confident professional who can operate within a high-expectation environment and provide reliable coordination support to a major Solutions account. Your Contributions • Assist with managing high volume in-person, hybrid and virtual corporate events, • Diligent handling of confidential invitee data, ensuring information is consistent and accurate, • Develop, oversee, and maintain attendee registration sites using Cvent (Cvent experience required), • Design and distribute event communications and marketing materials, • Provide team members with registration data, year over year statistics, and insight into varied elements and event analytics, • Collaborate with clients and project managers to execute internal and external events, • Create event mobile apps, including agendas, headshots, biographies, and other customized information, • Assist clients with the registration process, • Lead onsite registration procedures, including training temp staff and monitoring attendee participation, • Travel periodically to oversee attendee logistics and registration for offsite events, • Maintain a professional demeanor, treating everyone as a VIP client Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. • 2-4+ years' of related experience in Event Technology (Cvent Flex Experience), • Bachelor's Degree preferred, • Strong attention to detail is essential, • Experience in Financial Services preferred, • Advanced Microsoft Excel skills required, • General knowledge of HTML and CSS is beneficial, but not required, • Ability to manage multiple projects simultaneously, • Highly motivated, able to work independently, • Exhibit strong work ethic, patience, and a winning attitude, • Strong oral and written communication skills, • Work intelligently and ensure that the Team Manager is aware of problems or issues which negatively affect productivity, • Strict and accurate adherence to company's time tracking policies and systems, • Ensure knowledge is shared within the team through positive communications, • Work on ad hoc requests from clients as required, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.