Verizon customer service jobs in Uniondale, New YorkCreate job alerts

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store, digitally, and through outbound prospecting. You'll demonstrate the value of our products and services by introducing end to end technology solutions to energize their businesses. Driving small business results, you'll generate new business through prospecting, networking and working leads and referrals. * Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives. * Growing your customer base by acquiring and retaining accounts in the small business segment. * Utilizing solutions-based selling techniques to solve business problems for your customers. * Outbound sales prospecting and customer visits. * Servicing the needs of the existing customer base. * Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business. Whether you're early in your career or a seasoned sales professional, join today and earn a competitive lucrative salary, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales incentives. Compensation varies by geography and performance and experience. Our ___ (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! * Best in class medical, dental and vision * Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both. * Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach. Providing you with a competitive edge and leverage to boost your own success and career growth. * Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives * Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days) * 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent) * Up to $8k per year in tuition assistance * Expand your knowledge through various industry certifications through Verizon's Get Certified program * Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more. * From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically Too good to be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career. You'll need to have: * Bachelor's degree or four or more years of work experience. * Three or more years of relevant experience required, demonstrated through work experience and/or military experience. * Experience in sales, marketing or customer service. * Valid driver's license. * Willingness to travel. Even better if you have one or more of the following: * A degree - Associates or Bachelor's Degree or related certifications/college courses. * Outside sales experience including outbound prospecting. * Wireless sales experience exceeding quota. * Experience influencing a team to drive sales results. * Capability to drive positive results in a team environment. * People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels. Build your resume with this hybrid outside sales role that will provide career pathing to larger and more complex business sales opportunities. Take advantage of this unique sales role where the opportunities to move to other exciting sales channels are unlimited. Verizon is an award winning company and has been recognized by the Diversity Best Practices Inclusion Index, Working Mother Magazine, as a best company for multicultural women, as a top 10 Best for Vets employer, and as a top 10 Military Spouse Friendly Employer. Being surrounded by great technology is the start. Being surrounded by great people makes it even better. Thousands of locations, millions of connections. A personal experience for each customer created by you. Be challenged. Our technologies and our customers' needs are always evolving. You'll be at the forefront of the tech world's latest trends If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. 40 Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $39,500.00 - $64,700.00.

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect: * Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections and asking the right questions. * Position product insights and solution recommendations to provide customers with a complete top-down sales solution. * Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions. * Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory. * Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services. * Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events. We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance. Our ___ (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! * Best in class medical, dental, and vision * Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both * Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives * Five weeks of paid time off (vacation, holidays, personal days) * 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) * Up to $8K per year in tuition assistance * Discounts up to 50% off on Verizon products and services * Additional employee discounts on attractions, automotive, travel and more. This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? ___ on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career. You'll need to have: * High school diploma or GED. * One or more years of relevant experience required, demonstrated through work experience and/or military experience. * Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance). * Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods. Even better if you have one or more of the following: * Experience working in a commission-based environment. * Demonstrated sales experience communicating with customers to find solutions. * Customer service experience. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. You may be required to take an assessment. It takes about 19 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. In this worksite-based role, you'll work onsite at a defined location(s). 40 Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. This is a commission based position with the potential to earn more. The starting base pay rate for the New York location(s) listed on this job requisition is: $19.71 per hour.

Job ID: 570896386 Location: 1111 Stewart Avenue, Bethpage, NY 11714 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary The Senior Specialist Customer Support Professional (CSP) is responsible for interfacing customers for the purpose of developing, and/or enhancing the relationship between the company and the customer through effective support of the company's network, products, and services. The CSP's will utilize various skills and techniques to build rapport and connect with the customer to elicit and more fully understand the customer's request and to fashion a response that effectively addresses their needs with the goal of leaving them feeling wonderful about their experience. Typical interactions will involve addressing customers' issues, requests or inquiries related to Lightpath's billing, products, and services, as well as provide support to identify and resolve issues that are communicated to the Lightpath Support Desk. The CSP will assess each interaction to take immediate action or determine the appropriate support level to warm transfer for issue resolution. Duties and Responsibilities • Actively listen to the customer; demonstrate empathy, capture their story, and confirm by feeding it back to them., • Provide positive experience by using appropriate word choice, tone, and other soft skills, ask proper probing questions to identify root issues, take ownership of customer concerns, check for questions, and maintain control of the experience., • Attempt to provide the customers' desired solution on the first contact, but in all cases follow up effectively to ensure ultimate completion., • Ensure that the story of the customer's experience and interaction is captured and made available for other employees to reference in the future., • Connect and collaborate effectively with other employees and teams to ensure high quality and timely expedition of customer requests., • Effectively hand off misdirected customer requests to an appropriate party, ensuring that the customer's story accompanies the handoff, so that the customer is never forced to tell their story more than once., • Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking and offer solutions to issues that are often non-standard/non-routine and require some clarification., • Maintain broad knowledge of client products and services. Daily Activities • Handle incoming calls and open, track and resolve trouble tickets utilizing Remedy,Netcracker, and carrier/client administration gateways such as Salesforce., • Use Graphical Interface Systems, technical schematics, equipment configurations, and internal databases to analyze and resolve clients' issues., • Accurate creation of Remedy tickets., • Capturing client's issue (no inbound, circuit down, call forwarding not in place, etc.) and escalating tickets when appropriate., • Submission of tickets to outside vendors., • Support client and LPACC requests for feature and functionality changes to the Hosted Service, such reset password, reassign user, replace phones, voice mail set up,Commportal and call barring functionality, softphone support., • Client contact for all Out of Service or Service affecting issues., • Follow up calls have been completed., • Explanation of invoice and account charges., • Toll Free Services, • Audio and Conferencing, • Directory Listings, • Caller ID Changes, • Customer enrollment and providing support for all functionalities., • Responsible for possessing a thorough understanding of all phases and aspects of customer historical information contained within RBM/CAM Billing,Netcracker, Remedy and Salesforce to resolve customer issues., • Responsible understanding and complying with CPNI regulations (Customer Proprietary Network information)., • Responsible for handling fraud notifications and interaction with customer to block and resolve., • Handles coordination and delivery of customer data needed for subpoena requests from legal department., • Ability to understand rates and pricing structures based on customer contracts., • Ability to work flexible hours, including evenings, weekends, holidays, and overtime as required., • Maintain Average Speed of Answer of 20 seconds for 90 percent of calls., • Maintain an abandoned call rate of less than 2 percent., • 95 percent of customer requests are processed within 1 business day., • Resolves 95% of customer requests on first interaction., • Achieves score of more than 90% on coaching and monitoring assessments., • Ticket resolution rate of 80% for "request" type tickets. Qualifications/Requirements • Strong customer service and technical skills., • Ability to work in a fast-paced environment., • 3 + year experience in the customer service, technical support or help desk field., • Excellent communication, writing and interpersonal skills., • Strong organizational skills including the ability to handle multiple tasks. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $55,000 - $60,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. Some of our featured benefits include medical, dental, vision insurance, yearly bonus program and company matched 401k.

Cellular Sales: Cellular Sales is Growing! Average and High-End Sales Consultants earn $52000 – $94000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+. Why Join Cellular Sales Our wireless sales consultants help others connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust. What We Offer We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here’s what you’ll get when you join us: • Life-Changing Income: The highest commissions in the industry, • First rate health benefits: Including health/vision/dental, and life insurance., • Security for your future: 401(k) with ROTH option to save for retirement., • Performance Incentives: Top performers receive trips, gifts, and prizes., • Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced sales leaders, • Advancement Opportunities: We promote from within and encourage growth, • Outstanding Company Culture: A healthy community that fosters collaboration and mutual success, • Community Involvement: Impact the lives of people where you live through local events and volunteering Responsibilities As a sales Consultant, you will service the customer’s needs, make recommendations based on their specifications. • Develop new consumer and business accounts, • Provide outstanding service during and after the sale, • Recommend changes in products and services, • Stay current on the newest technology products and services What We Are Looking For • Driven, enthusiastic people with a positive attitude, • Willingness to learn and utilize proven techniques to grow your business, • Effective verbal, written, and interpersonal skills, • Self-motivated to successfully manage responsibilities, • Strong negotiating and follow-up skills, • Understanding of new technology products and services If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let’s talk. Opportunity awaits, apply today! #2024NY

Job DescriptionBenefits: • Company parties, • Competitive salary, • Employee discounts, • Opportunity for advancement About Us: Hotspot Cell is a dynamic and growing Wireless Zone Verizon Franchisee dedicated to providing exceptional customer service and innovative solutions to our clients. As we expand, we are seeking a motivated and detail-oriented Personal Assistant to join our team. Position Overview: The Personal Assistant will play a vital role in supporting various store operations, ensuring our facilities run smoothly, and assisting the leadership team with administrative tasks. This position is perfect for someone who thrives in a fast-paced environment and is eager to contribute to our store's success. Key Responsibilities: • Manage and prioritize the owners calendar, appointments, and communications., • Handle incoming calls, emails, and messages professionally., • Assist with the Office Manager with various projects., • Act as an administrative support to the leadership team, handling scheduling, communication, and documentation.Qualifications:, • Proven experience as a personal or administrative assistant (experience in retail or mobile phone industry preferred)., • Ability to work independently and maintain professionalism in a busy environment., • Strong organizational and multitasking skills., • Excellent communication and interpersonal abilities., • Competitive hourly wage based on experience., • Paid Time Off (PTO)., • Employee discounts on products and services., • Opportunity for growth with an expanding company.If you are passionate about your work and want to be part of a supportive team in a growing company, we invite you to apply! Hotspot Cell is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Ace Concepts, a top marketing firm in Garden City, NY, seeks a motivated Verizon Sales Associate to sell Verizon's 5G, internet, and smart home solutions. This entry-level role includes full product training and growth opportunities—perfect for those wanting to launch a tech sales career while connecting communities. As a Verizon Sales Associate, you will serve as Verizon's direct representative, introducing customers to innovative 5G, fiber-optic internet, and smart home solutions. Through our hands-on training program, you'll master product knowledge and sales techniques to become a trusted advisor. In this Verizon Sales Associate role, you'll assess customer needs, recommend tailored packages, and guide clients through seamless enrollment, driving both satisfaction and sales performance while building valuable industry expertise. What You'll Be Doing As A Verizon Sales Associate: • Serve as a Verizon brand ambassador by proactively engaging potential customers in targeted residential areas and events to generate awareness and interest, • Conduct personalized sales consultations to assess customer communication needs and present Verizon's internet, wireless, and home solutions with professionalism and clarity, • Articulate the value of Verizon’s offerings, emphasizing features, benefits, and tailored fit to customer lifestyles, usage habits, and budget, • Deliver informative and persuasive product presentations, highlighting Verizon’s advantages over competing providers, • Facilitate core account activities, including enrollments, activations, and plan adjustments, ensuring a streamlined and positive onboarding experience, • Address customer questions and initial concerns with prompt, knowledgeable responses that foster trust and satisfaction, • Maintain accurate and confidential records of all customer engagements and sales actions within designated CRM systems to support reporting and customer success, • Stay continuously informed on Verizon’s evolving product suite, promotions, and competitive landscape to maximize sales impact and customer relevance, • Collaborate with peers and team leaders to refine strategies, share insights, and contribute to group success across key sales and performance metricsWhat We're Looking For In A Verizon Sales Associate:, • High School Diploma or GED required; college coursework or a relevant degree is a strong asset, • 0–2 years of experience in sales, retail, or customer service with strong interpersonal communication skills, • Clear, empathetic verbal communication skills for engaging diverse customers effectively, • Strong listening and problem-solving abilities to deliver tailored customer solutions, • Goal-driven mindset with positivity and resilience in meeting sales targets, • Comfortable using tablets, smartphones, and willing to learn CRM systems, • Reliable, adaptable, and committed to continuous growth and performance excellenceQualities That Set You Apart As A Verizon Sales Associate:, • You're genuinely excited about the latest in wireless and internet technology, • You have a natural ability to explain complex products in simple, relatable terms, • You're a proactive problem-solver, always looking for the best solution for the customer, • You have a relentless drive to achieve goals and exceed expectations, • You're resilient, viewing every "no" as a step closer to a "yes"

Job Description Ace Concepts, a top-performing marketing firm in Garden City, NY, is hiring an Entry Level Sales Success Representative to drive Verizon’s customer satisfaction and retention. This role blends sales training with account management, perfect for professionals who want to grow while ensuring clients maximize Verizon’s wireless, internet, and home solutions. As an Entry Level Sales Success Representative, you'll master Verizon's product ecosystem while ensuring client satisfaction post-sale. Through hands-on training, you'll learn consultative sales techniques, then transition to proactive account management—resolving challenges, identifying upsell opportunities, and optimizing each customer's experience with Verizon's wireless, internet, and home solutions. Role Requirements For An Entry Level Sales Success Representative: • Participate in a comprehensive training program focused on sales, customer success, and Verizon product knowledge, • Engage new and existing Verizon residential customers to ensure smooth onboarding and service adoption throughout the entire sales process, • Act as a customer liaison, resolving inquiries and issues with efficiency and professionalism, • Learn from experienced managers through shadowing to master communication and identify sales growth opportunities, • Collect and assess customer feedback and metrics to enhance retention and satisfaction, • Contribute to outreach initiatives promoting new services and preventing customer churn, • Record all customer interactions, milestones, and insights within CRM systems, • Adhere strictly to company policies, Verizon standards, and ethical practices in all engagements, • Qualify with a high school diploma or GED and a strong learning mindset; no prior experience requiredWhat's In It For Our Entry Level Sales Success Representative?, • Develop expertise in relationship-based sales and customer success strategies that drive tangible results, • Contribute to long-term customer value and retention for a leading telecom brand like Verizon, • Advance into roles in sales, account management, or leadership through performance-based growth opportunities, • Thrive within a collaborative, high-energy team committed to shared goals and ongoing support, • Build transferable business and interpersonal skills while representing a prominent national brandQualities That Set You Apart As A Sales Success Representative:, • You possess a natural ability to connect with people directly, making them feel heard, valued, and understood, • You're a proactive problem-solver, always looking ahead to prevent issues and enhance experiences, • You have a genuine passion for ensuring clients get the most out of their services, • You're adept at listening to subtle cues and identifying new opportunities within existing relationships, • You maintain a calm, professional, and positive demeanor, even in complex situations, • You're detail-oriented, ensuring every follow-up and solution is precise and effective

Job Description Ace Concepts, a premier sales and marketing organization in Garden City, NY, is hiring a driven professional for our Junior Account Manager program in partnership with Verizon. This career-launching opportunity provides hands-on experience in sales strategy, client relationship management, and connectivity solution development while representing a telecommunications giant. As a Junior Account Manager, you'll serve as a trusted representative of Verizon, helping households across your community access high-speed internet, wireless plans, and entertainment packages that keep them connected, informed, and entertained. Through our comprehensive training program, you’ll become well-versed in Verizon’s full range of services, equipping you to meet each household’s unique connectivity needs. Essential Functions Of The Junior Account Manager Role: • Proactively connect with residents in your assigned territory to promote and sell Verizon’s home internet, wireless, and TV services, • Conduct personalized consultations with customers to identify their lifestyle needs, usage habits, and service preferences, • Deliver engaging presentations that clearly explain the benefits of Verizon’s offerings and how they enhance everyday life—speed, reliability, and value, • Stay up to date on products, including bundled packages, device upgrades, and special promotions, • Guide customers through the entire enrollment process, from initial contact to account setup, ensuring a smooth onboarding experience, • Respond to customer questions and concerns with professionalism, using persuasive communication skills to build trust and close the sale, • Accurately record customer information, interactions, and sales activity using designated CRM tools, • Participate in ongoing training and field sessions to keep current with the latest market trends, competitive offerings, and evolving solutions Education & Experience Needed For The Junior Account Manager Role:, • Relevant experience is advantageous, particularly in roles such as direct sales, retail leadership, account coordination, or any client-facing position requiring strong communication and problem-solving capabilities., • Individuals at the entry level who demonstrate strong customer insight and a genuine interest in developing sales expertise are highly encouraged to apply; comprehensive training and development will be provided., • Proficiency in core office productivity tools is expected, along with a willingness to adopt CRM platforms and other business applications integral to the sales process Preferred Skills For The Junior Account Manager Role:, • You possess a natural ability to understand business challenges and propose relevant solutions, • You're a strategic thinker who can identify opportunities for growth within a business client base, • You have an exceptional ability to build direct professional rapport and trust with business owners and decision-makers, • You thrive on complex negotiations and see them as opportunities to create win-win outcomes, • You're meticulously organized, ensuring every detail of a business account is managed with precision, • You have an insatiable curiosity about how technology empowers businesses

Job Description Ace Concepts, a top-tier sales and marketing firm based in Garden City, NY , is hiring an ambitious candidate for its Territory Sales Representative program with Verizon. This entry-level role provides structured training in consultative selling, territory management, and high-level negotiation, while offering hands-on experience representing a leading telecom brand. It’s an ideal launchpad for professionals pursuing growth in the technology sales space. As a Territory Sales Representative, you'll master Verizon's product ecosystem through immersive training while developing essential skills to grow your assigned market. You'll learn to analyze territory dynamics, identify sales opportunities, and deliver customized 5G, fiber, and smart home solutions, driving acquisitions while building lasting community connections. Key Responsibilities of the Territory Sales Representative: • Act as a primary direct representative for Verizon, proactively engaging with prospective residential customers within a specifically assigned territory, • Maintain deep, current knowledge of Verizon’s full residential product portfolio, including wireless plans, 5G services, fiber internet options, and home entertainment solutions, along with current promotions and competitive advantages, • Conduct thorough needs assessments to understand individual customer communication and connectivity requirements, then skillfully recommend tailored Verizon solutions that meet those needs, • Deliver persuasive and informative presentations that clearly articulate the benefits, value, and unique selling propositions of Verizon services to secure customer interest and commitment, • Effectively address customer questions, concerns, and objections with confidence and accuracy, employing strong negotiation skills to successfully close sales directly, • Guide customers smoothly through the entire sales and activation process, ensuring accurate completion of applications, contracts, and service enrollments, • Consistently meet or exceed individual sales targets and key performance indicators (KPIs) for new customer acquisitions within your assigned territory, • Maintain meticulous and confidential records of all direct customer interactions and sales activities within CRM systems, providing insights into territory performance, • Actively participate in ongoing training sessions, product updates, and coaching to continuously enhance sales techniques and maintain expertise on Verizon offerings and market trends, • Research and analyze competitive activities and market dynamics within the assigned territory to identify new opportunities and inform strategic adjustmentsMinimum Qualifications of the Territory Sales Representative:, • Up to two years of relevant experience in direct sales, retail sales, customer service, or other direct customer-facing roles. (Entry-level candidates with strong potential, a strategic mindset, and a desire to learn are highly encouraged to apply!), • Strong verbal communication and interpersonal skills with the ability to establish rapport and articulate information clearly and persuasively, • Proven active listening abilities and an empathetic approach to accurately assess and recommend solutions for customer needs, • Demonstrated ability to problem-solve effectively, think critically, and identify new business opportunities within a defined geographic area, • Maintains professionalism, persistence, and composure in high-pressure or challenging situations, demonstrating resilience, • Exhibits a proactive, results-oriented attitude with a strong focus on driving sales and developing a territory, • Detail-oriented and organized with competence in basic computer use and eagerness to learn CRM and territory management software

Job Description Customer Sales & Service Representative – Verizon B2B Company: JP Impact Group Location: Long Island, NY Schedule: Monday–Friday | Full-Time | In-Person Compensation: W2 | Base + Commission + Bonuses Earning Potential: $85,000+ annually Travel Opportunities Available About the Opportunity If 2026 is your year for a fresh start, JP Impact Group is hiring motivated individuals ready to build a real career—not just work another job. We partner directly with Verizon to deliver B2B sales and customer solutions to local businesses across Long Island. This entry-level role is designed for individuals who want hands-on experience, strong earning potential, and a clear path into management and leadership. No prior sales experience? No problem. We hire for attitude and ambition—and provide full training. What You’ll Do * Work directly with business owners to represent Verizon B2B products and services * Build and maintain long-term client relationships * Deliver exceptional customer service while identifying growth opportunities * Manage accounts and follow up with existing clients * Collaborate with a competitive, team-driven sales environment * Learn leadership and management skills through hands-on training What We’re Looking For * Strong communication and people skills * Coachable, motivated, and goal-oriented * Reliable transportation and willingness to travel locally * Comfortable working face-to-face with business clients * Ready to commit to a Monday–Friday schedule * Interested in long-term growth and leadership opportunities Why JP Impact Group * W2 position with consistent pay structure * $85,000+ earning potential with commissions and bonuses * Clear promotion path into management within 12–18 months * Paid training and daily mentorship * Travel opportunities, networking events, and leadership conferences * Performance-based culture that rewards effort and results Company DescriptionWe excel in creating direct, face-to-face connections to promote our clients’ products and services. By prioritizing personalized interactions, we ensure a deeper and stronger customer experience. Our commitment is to both the success of our clients and market growth. By providing our team members with valuable opportunities, we drive excellence in every client interaction. We deliver customized solutions that effectively meet client objectives and achieve impactful outcomes.We excel in creating direct, face-to-face connections to promote our clients’ products and services. By prioritizing personalized interactions, we ensure a deeper and stronger customer experience. Our commitment is to both the success of our clients and market growth. By providing our team members with valuable opportunities, we drive excellence in every client interaction. We deliver customized solutions that effectively meet client objectives and achieve impactful outcomes.

Job Description Ace Concepts, a dynamic sales and marketing firm in Garden City, NY, is actively seeking a highly organized and empathetic individual to join our thriving team of Sales and Enrollments Associates for our impactful Verizon program. This is an exceptional entry-level opportunity for those eager to build a successful career by directly guiding customers through the seamless setup of leading telecommunications solutions, all while receiving comprehensive, hands-on training. As a Sales and Enrollment Associate, you’ll receive hands-on training to become an expert in Verizon’s service offerings and enrollment processes. Your role will focus on guiding customers through seamless sign-ups, ensuring accuracy in documentation, and delivering exceptional onboarding experiences. By mastering compliance standards and refining your customer engagement skills, you’ll play a pivotal role in building long-term client relationships while upholding Verizon’s reputation for excellence. Who We Are: Ace Concepts is built on a foundation of precision, accountability, and seamless customer experiences. We cultivate an environment where individuals are empowered to grow through hands-on mentorship, continuous learning, and a shared commitment to excellence. Our team thrives in a culture that values accuracy, celebrates efficient processes, and supports each member’s journey toward personal and professional success, all while partnering with industry leaders like Verizon. What We Are About: Ace Concepts specializes in streamlining customer acquisition for premier brands like Verizon. Our dedicated enrollment program transforms complex service decisions into seamless onboarding experiences for wireless, internet, and smart home solutions. By combining operational precision with customer-centric communication, we ensure every new Verizon customer transitions from interest to activation with confidence. What Will I Be Doing As A Sales And Enrollment Associate? • Directly engage with prospective residential Verizon customers who are ready to sign up for services, providing clear guidance through the final enrollment stages, • Explain service terms, conditions, and pricing for Verizon’s comprehensive offerings with clarity and patience, • Guide customers step-by-step through the digital and physical application and enrollment process, ensuring all necessary information is accurately captured to complete the sales process, • Precisely collect and enter customer data into designated digital systems, verifying accuracy and completeness for sales activation, • Verify customer eligibility and ensure all required documentation (IDs, proofs of address, etc.) is obtained and compliant with Verizon and company guidelines, • Process new service activations, upgrades, or transfers efficiently, confirming successful initiation of services, • Address any final customer questions or concerns regarding their enrollment, providing reassuring and accurate information, • Maintain meticulous, confidential records of all direct customer enrollments, interactions, and follow-up activities within CRM systems, • Actively participate in daily team meetings, structured training sessions, and continuous coaching to enhance knowledge of Verizon products and enrollment protocols, • Collaborate seamlessly with direct sales and customer service teams to ensure a smooth transition for the customer from initial interest to active service, • Proactively identify and troubleshoot basic enrollment obstacles, escalating complex issues as needed to ensure customer satisfactionWhat Do I Need to Bring to the Table As A Sales And Enrollment Associate?, • Up to two years of experience in direct customer service, administrative support, retail, or roles requiring high attention to detail; entry-level candidates with strong potential are highly encouraged, • Exceptional verbal communication skills, with the ability to convey detailed information clearly, patiently, and in an easy-to-understand manner, • High degree of accuracy and meticulous attention to detail in data entry and form processing, • Strong organizational skills and the ability to manage multiple enrollments efficiently., • A proactive, customer-centric mindset with genuine empathy and a commitment to ensuring positive experiences, • Proficiency in basic computer usage and a readiness to quickly learn CRM systems and digital enrollment platforms, • Demonstrated ability to follow established processes and procedures precisely

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