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Job Description Italian Cuisine Sales Specialist - London and South East £Competitive - company car or car allowance & home-based contract This is a specialist sales role focused on delivering incremental growth, new customer acquisition, and share-of-wallet uplift across the authentic Italian cuisine category. Covering London and South East the specialist will act as the go-to expert for authentic Italian cuisine, supporting frontline sales colleagues in identifying and winning relevant opportunities within existing accounts, while also proactively targeting and securing brand new customers where we previously lacked the range to compete. By combining deep product knowledge with a strong commercial focus, the role will drive penetration of Italian cuisine across existing and new business, helping shape the future of the range and accelerating our credibility and success in this fast-growing category. What you’ll be doing: • Proactively research and prospect new business opportunities, maintaining a healthy and dynamic pipeline of potential customers with authentic Italian cuisine needs., • Support frontline sales colleagues (ASMs, BDMs, YWCs) to identify and win Italian cuisine share-of-wallet opportunities within their customer base., • Build strong commercial relationships with both new and existing customers to understand their business, menu strategy, and Italian cuisine requirements., • Develop profitable and relevant propositions tailored to customer needs, leading to customer wins and long-term partnerships., • Build ledger and own customer relationship directly for outlets within an assigned area., • Onboard new customers effectively and successfully, • Grow total value of the neighbourhood by increasing share of wallet with existing customers and acquiring new customers through targeted Italian cuisine-led solutions., • Deliver exceptional customer experiences through tastings, demonstrations, and menu consultation to showcase our Italian range and unlock new opportunities., • Monitor competitor activity and work proactively to retain business and develop long-term, profitable partnerships with customers., • Use Salesforce CRM to manage pipeline, track activity, and provide clear visibility of progress across opportunities., • Collaborate with procurement and category teams to influence future range development based on customer feedback and market trends., • Fluent Italian speaker, • Strong passion for authentic Italian cuisine, with sound knowledge of key product types and regional trends., • Demonstrated success in sales, business development, or account management within foodservice, hospitality, or a relevant category., • Experience using customer insight, menu analysis, and market data to identify and convert opportunities., • Excellent communication, relationship-building, and influencing skills., • Self-motivated and proactive, with strong organisational skills and the ability to manage a field-based role across Central London., • Comfortable working independently as well as collaboratively across cross-functional teams., • Commercially astute, with the ability to balance short-term wins and long-term customer value.

The role of Database Officer sits in the Data, Evidence and Monitoring team, at the junction of frontline services, fundraising and the leadership team. A strong interest in information management and databases is also essential for this role.

The successful candidate must have proven experience working within a busy office environment with a background of completing administration duties. To provide essential administrative and frontline support for Healthy Communities programmes, including Good Boost, Exercise Referral, and Move Throug

Experience managing services in mental health or similar settings. Lead a frontline team supporting adults with mental health support needs.

You’ll be the frontline link between vulnerable individuals and the services that protect and empower them—delivering high-impact welfare checks, safeguarding interventions, and multi-agency coordination. Conduct daily welfare and safeguarding visits (approx. We’re seeking empathetic, proactiv

Maintaining local storage areas and cleaning cupboards, including stock levels and equipment. Were looking for a Cleaning Team Leader to join our team at Knights Park. This is a frontline role supervising and supporting our cleaning team, ensuring all areas of the campus are kept clean and safe.

Our client are looking for an experienced Service Manager to join their team. Monitor service performance against KPIs, continuously reviewing delivery and identifying areas for improvement. Lead by example, stepping into frontline roles where needed to ensure continuity and quality of service.

This frontline role is responsible for assessing the accommodation needs of homeless applicants and arranging placements into emergency, temporary, and permanent accommodation in line with statutory requirements and council policies. Key Responsibilities Assess accommodation needs of homeless appli

Data Engineer 12 months Remote £470 per day inside IR35 - Umbrella only Active SC clearance and eligible candidates will be considered Project description Our client playing a crucial role in the ESN project in 2025, which aims to modernize and enhance communication for frontline e

Regional Sales Leader – Built Environment Sector 📍 West London & Surrounding Areas (UB, HA, SL, TW, KT) 💼 £50,000 - £80,00 Basic - High-Earning Role | Uncapped Commission | Field-Based Only Apply If You’re Exceptional. This is frontline sales – you&rsqu

Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, a user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminate inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises. Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan, and Rome. We’re looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Come and join us as we grow together. What's in it for you • Private healthcare – for you and your family, • Pension scheme, • Genuine career development opportunities (we love to see you succeed) - including your own annual £500 career development budget, • Access to training and development - including a mentoring programme, workshops and the opportunity to progress onto our leadership programme, • Flexible working options, including working from home, our Marylebone office, • 60 days’ work anywhere – even outside the UK if you want, • 25 days off a year, plus public holidays. Plus extra days off on Christmas Eve, New Year's Eve and on your Birthday, • Up to 2 volunteering days per year, • Your own personal company Soldo card, • Employee Assistance Programme, • Tax-efficient bike-to-work scheme The role The Revenue Operations Lead will be responsible for owning the systems, processes, and reporting that enable scalable, predictable growth across our go-to-market (GTM) teams. This role will work closely with the Sales and Marketing organisations while reporting into the Group Management Division, in order to ensure independent and GTM-wide visibility, planning and performance management. You will directly own Sales, Customer Success and Partner Operations and partner closely with Sales, Customer Success, Marketing, Marketing Operations, and Finance to enable cross-functional alignment, implement systems to continuously monitor performance, and ensure our GTM machine is efficient, data-informed, and improving. Responsibilities Lead a team in order to deliver activities across the following pillars: • GTM Planning & Modelling • Drive annual and quarterly territory, portfolio, and segmentation planning., • Lead GTM capacity planning and headcount modelling across Sales and CS., • Partner with Finance and Leadership on scenario-based business planning (e.g., new geos, segments, pricing, product launches)., • Optimise org design, quota mechanics, and incentive modelling to align with strategic goals., • Ensure alignment between Sales and Marketing planning cycles • GTM Monitoring & Reporting • Define and lead a robust operational cadence to track GTM performance across our motions., • Build and maintain reporting dashboards, ensuring data accuracy., • Identify and surface key risks, bottlenecks, and opportunities for GTM improvement. • Forecasting & Pipeline Governance • Operate the forecasting cadence across all motions and manage the end-to-end pipeline health process., • Monitor pipeline coverage, aging, win rates, and conversion benchmarks, delivering actionable insights to Sales leadership., • Partner with Sales to improve forecast hygiene and predictability. • Sales Process & Systems • Own end-to-end design and optimisation of Sales, Customer Success and Partner team processes., • Maintain and enforce rules of engagement, handoffs, and SLAs across teams., • Define business requirements for CRM workflows and system improvements, partnering with our GTM Tech team for execution., • Continuously evolve the CRM data model to support reporting and operational needs. We're looking for someone who must have • Proven experience leading a Revenue Operations function in a high-growth B2B SaaS environment. Demonstrated success driving planning, forecasting, and reporting processes across Sales, Customer Success, Partnerships and Marketing., • Highly analytical, with a strong understanding of SaaS metrics, pipeline dynamics, and growth levers., • Experience supporting teams across different customer segments (e.g., SMB, Mid-Market, Enterprise) and geographies., • Expert in Salesforce, forecasting tools, and dashboarding platforms., • Strong understanding of territory and capacity planning, quota design, and compensation modelling., • Excellent communication and stakeholder management skills, able to engage credibly across C-suite and frontline teams., • Comfortable working in a hands-on capacity while simultaneously driving strategic initiatives., • Commercial acumen and the ability to challenge the status quo and identify opportunities to improve go-to-market effectiveness.

Provide a flexible, face-to-face service, resolving resident issues quickly and effectively. This is a key frontline role providing excellent housing management services, ensuring safe, compliant, and thriving communities for residents. THE ROLE As a Neighbourhood Manager, you will be the face of t

ROLE: Events Specialist, Europe LOCATION: Remotly from UK or Ireland with 15% travel HOURS: Full-time PAY: £56,000 per year / €71,400 per year CONTRACT: Permanent basis An exciting opportunity has become available for an Events Specialist to take the lead in delivering large-scale confer

Lead a frontline team supporting adults with mental health support needs.

*This is not a Technical or IT role: Job Description: To ensure timely and appropriate complaint resolutions in line with FCA regulations and client service delivery schedules. Promote positive customer outcomes to ensure that Conduct Risk and Consumer Duty standards and values are instilled within the business Oversee the maintenance of local governance and controls including, but not limited to: • Adherence to all corporate policies and procedures, • Appropriate queue and people management, • Relevant client and regulatory change, • Evidence of people and process development including workflow and people competency, • Timely closure of all agreed audit actions Work closely with clients to ensure that The Customer Relations team is working within prescribed client complaint frameworks. Attend and lead regular Complaint-based Client calls. Represent HCL on monthly Client Assurance meetings. To act with integrity on behalf of the business and Client, based on HCL corporate and local procedures and controls. Ensuring the team is aware of their roles and responsibilities. Ensure that regular 1-2-1’s and annual appraisals are completed in line with core HCL principles. Promote positive customer outcomes to ensure that Conduct Risk and Consumer Duty standards and values are instilled within the business. Key tasks & responsibilities • Ensuring compliance of all functions within the Complaint framework, including (but not exhaustive) internal and client procedures, FCA Dispute Resolution: Complaints and FOS and law., • Ensuring the support of an effective and efficient Complaint handling function to our clients., • Overseeing the development of case handlers, in accordance with Business demand., • Establishing consistent and appropriate decisions methodology supported by HCL T&U., • Liaising with internal and external parties to discuss specific complaints to achieve appropriate outcomes for customers., • Educating and disseminating best practice for the effective handling of complaints., • Expanding on existing Root Cause Framework, • Overseeing outcomes and actions identified through conduct root cause analysis., • Managing workloads to ensure Complaints are resolved within regulatory timeframes., • On-going review of work processes with a view to continual improvement in the handling of complaints., • Supporting the introduction of Internal Audit recommendations., • Building and maintaining relationships with key internal and external stakeholders through frontline and daily contact., • Communicate to management where processes or actions that might be contrary to Conduct Risk and Consumer Duty obligations in order that these can be managed and mitigated before they crystallize., • Ensuring that the service is fully compliant with all current regulatory, technical, professional and industry developments. Specifically, fully embedding and maintaining a TCF culture.

To ensure timely and appropriate complaint resolutions in line with FCA regulation and client service delivery schedules. Promote positive customer outcomes to ensure that Conduct Risk standards and values are instilled within the business Oversee the maintenance of local governance and controls including: • Adherence to all corporate policies and procedures, • Appropriate queue and people management, • Relevant client and regulatory change, • Evidence of people and process development including OpEX workflow and people competency, • Timely closure of all agreed audit actions Deputise for Complaints Manager with regards to management of client relations and appropriate attendance and input at relevant governance meetings To act with integrity on behalf of the business and Client, based on HCL corporate and local procedures and controls. Ensuring the team is aware of their roles and responsibilities. Conduct regular 1-2-1’s and annual appraisals in line with core HCL principles. Promote positive customer outcomes to ensure that Conduct Risk standards and values are instilled within the business. Key tasks & responsibilities • Ensuring compliance of all functions within the Complaint framework, including (but not exhaustive) internal and client procedures, FCA Dispute Resolution: Complaints and FOS and law., • Ensuring the support of an effective and efficient Complaint’s handling function to our clients., • Overseeing the development of case handlers, in accordance with Business demand., • Establishing consistent and appropriate decisions methodology supported by HCL T&U., • Liaising with internal and external parties to discuss specific complaints to achieve appropriate outcomes for customers., • Educating and disseminating best practice for the effective handling of complaints., • Overseeing outcomes and actions identified through conduct root cause analysis., • Managing workloads to ensure Complaints are resolved within regulatory timeframes., • On-going review of work processes with a view to continual improvement in the handling of complaints., • Supporting the introduction of Internal Audit recommendations., • Building and maintaining relationships with key internal and external stakeholders through frontline and daily contact., • Communicate to management where processes or actions that might be contrary to Conduct Risk obligations in order that these can be managed and mitigated before they crystallize., • Ensuring that the service is fully compliant with all current regulatory, technical, professional and industry developments. Specifically, fully embedding and maintaining a TCF culture.

Independent Domestic Violence Advisor (IDVA) About the Role We are seeking a compassionate, proactive, and skilled Independent Domestic Violence Advisor (IDVA) to join our dedicated team. You will play a vital role in supporting survivors of domestic abuse, providing specialist advocacy, safety planning, and practical support to help them move forward safely and independently. Key Responsibilities • Provide a high-quality, frontline service to victims of domestic abuse at high risk of harm., • Carry out comprehensive risk assessments and develop tailored safety and support plans., • Work closely with clients to empower them, helping them navigate the criminal justice system, housing, welfare, and other relevant services., • Advocate on behalf of clients with key agencies including police, social services, health professionals, and courts., • Attend and contribute to Multi-Agency Risk Assessment Conferences (MARAC)., • Maintain accurate, confidential case records in line with data protection policies., • Raise awareness of domestic abuse and the IDVA service through training and outreach as required. About You • Experience working with individuals affected by domestic abuse, particularly in a risk-led, advocacy-based role., • A sound understanding of the dynamics of domestic abuse and the impact it has on victims and their families., • Knowledge of relevant legislation including the Domestic Abuse Act 2021, safeguarding procedures, and legal remedies available to survivors., • Excellent interpersonal skills, with the ability to engage with clients empathetically and work collaboratively with partner agencies., • The ability to manage a busy caseload, work under pressure, and maintain professional boundaries., • A relevant qualification such as SafeLives IDVA training (or willingness to complete it)., • Experience of working within a multi-agency framework. What We Offer • Ongoing training and development opportunities., • Supportive and inclusive team culture., • Generous holiday allowance To Apply: Please click apply with a CV. For an informal discussion about the role, please contact Oliver Jefferson

About The Company Our boutique London consultancy specializes in Business Transformation and M&A Advisory. They partner with ambitious clients in the Life Sciences, Consumer Goods, and Infrastructure sectors, helping senior leaders unlock value by shaping strategy and driving execution—from the boardroom to the frontline. They combine the rigorous approach of a top-tier strategy firm with the agility and hands-on expertise of a transformation partner. As they expand, they are looking for an experienced Senior Engagement Manager to lead key projects and help them scale their impact. About The Role In this Senior Engagement Manager role, you'll be responsible for the full lifecycle of complex client programs. You'll serve as a strategic partner to senior executives, leading workstreams in strategy, operating model design, and transformation management. Beyond just creating a slide deck, you will influence outcomes, implement tangible change, and help shape our firm's future. Job Requirements • 10+ years of consulting expertise, including recent experience with a top-tier firm (e.g., McKinsey, Bain, BCG, Kearney, Big 4, Etc), • Led numerous end-to-end strategy execution and business transformation projects, with a strong track record of successful delivery., • Combines strategic thinking with strong problem-solving and communication skills to drive program success., • Builds and maintains trusted, long-term relationships with C-suite executives., • Skilled in storyboarding and developing visually engaging presentations and analyses using Excel and PowerPoint., • Experienced in managing and mentoring high-performance consulting teams., • Bachelor's degree required; MBA or relevant advanced degree preferred. Benefits • Go beyond recommendations and implement real change with high-impact projects., • Work with a curated portfolio of Fortune 500 clients on strategic topics., • Join a growing firm at a pivotal moment and shape your own career path., • Collaborate in a flat, high-trust team environment., • Enjoy a flexible, hybrid work model., • Receive great compensation and benefits.

This isn’t just another claim’s role. It’s the opportunity to join one of the UK’s most forward-thinking brokers in a team that sits right at the heart of innovation: fintech, venture capital, medtech, AI, cyber, climate, and more. We’re looking for a Claims Executive who doesn’t just process claims but advocates fiercely for clients. Someone who can take complex financial lines and FI claims, PI, D&O, FI, Cyber and navigate policy wordings to unlock the coverage that matters. Because here, claims isn’t back-office admin. It’s frontline client impact. What You’ll Be Doing: • Taking full ownership of complex and contentious claims, from investigation through to settlement., • Working with precision across PI, FI, D&O, and Cyber portfolios., • Reading between the lines of policy wordings and knowing how to get the best outcome for your client., • Building trust and long-term partnerships with clients, insurers, loss adjusters, and the wider market., • Spotting patterns, reducing claim frequency, and improving strategy for the future., • Providing clarity in the moments that matter most to a client’s business. What We’re Looking For: • Experience in Financial Lines and FI claims (PI, D&O, FI, Cyber)., • Confidence to negotiate with insurers and advocate for clients., • Someone analytical, commercially sharp, and emotionally intelligent., • A relationship builder equally at ease with clients, colleagues, and insurers., • Leadership potential: mentoring colleagues and raising the profile of claims internally., • Experience with Acturis helpful, but not essential. Why This Role Matters: • Every policy sold is a promise., • Every claim is the moment that promise is tested., • We need someone who sees that, feels it, and fights for it., • If you want to be at the forefront of some of the most exciting and challenging claims work in the market, while working with clients shaping the future of fintech, venture, AI, medtech, and beyond — this could be the role that defines your career. Location: South West or London Competitive Package (Commensurate with Experience) Salary: £Negotiable (DOE) Excellent Bonus and Well Being Benefits. Apply today via Cavendish Maine or message me directly for a confidential conversation. Contact: Stephen Mallaband Reference: SM/90462 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file for 6 months, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.

Are you passionate about bringing brand stories to life through education? We’re looking for a Retail Global Education Manager to shape and deliver innovative training experiences that inspire teams and elevate the consumer journey worldwide. In this role, you’ll design and roll out engaging global learning programs that strengthen brand storytelling, drive commercial performance, and ensure every retail touchpoint reflects our values of service excellence and creativity. Working closely with regional partners, you’ll empower frontline teams with the tools, confidence, and knowledge they need to deliver exceptional experiences. What You’ll Do • Create & Deliver: Develop engaging education programs (digital, in-person, toolkits) tailored for global retail teams., • Global Roll-Out: Partner with regional managers to adapt and scale training across diverse markets., • Facilitate & Inspire: Lead workshops and Trainer the Trainer sessions to equip teams with lasting skills., • Measure Impact: Track training effectiveness, link programs to business outcomes, and optimise continuously., • Innovate: Stay ahead of retail learning trends, bringing fresh ideas and digital-first solutions. What We’re Looking For • 5+ years’ experience in retail education, training, or L&D, ideally within luxury, beauty, or fashion., • Strong expertise in content creation and delivery across multiple formats., • Proven success in global program implementation with cultural adaptability., • Proficiency in LMS platforms and digital learning tools., • A natural facilitator and coach, able to inspire, energise, and engage., • Strategic, creative, and commercially minded — able to link training to sales, service, and customer loyalty. This is a unique opportunity to join a fast-paced, global brand and play a pivotal role in shaping how we connect with our customers through education and experience.

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired and compelling brand ecosystem Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: • Think without limits - Think fast, think fearlessly, and take the team with you, • Own it and back yourself - Own the basics, own your role and own the results Job Description This is a leading role in our Experimentation Centre of Excellence, shaping the experimentation strategy across all customer-facing functions — from Product and Personalisation to Trade and Marketing. Managing a small team, you'll own and drive best-in-class experimentation practices across the whole group, ensuring we’re making smarter decisions and building better customer experiences. You’ll work cross-functionally to validate product features, optimise performance, and embed a high bar for test design, execution and learning. Key Responsibilities Build a Best-in-Class Experimentation Culture • Define and champion experimentation standards across both client-side and server-side A/B testing., • Lead the delivery of a consistent framework for hypothesis-led testing — from conversion rate optimisation to new product validation., • Manage a small team of 3 direct reports., • Act as a central advisor across Product, Trade, Personalisation, and Marketing functions, coaching teams on experimentation thinking., • Embed test-and-learn principles into product development lifecycles and roadmap decisions., • Partner with analytics / implementation to ensure meaningful KPIs, robust implementation, and actionable insight from every test., • Drive knowledge sharing of experimentation learnings across brands, platforms, and functions., • Own and evolve how we use our experimentation stack — Optimizely, Twillio Segment, GA4, and ContentSquare — ensuring it’s integrated and fit for purpose., • Collaborate with engineering and data teams to ensure measurement accuracy and data integrity at scale. Qualifications Must-Have: • Experience designing and scaling experimentation programs in a fast-paced e-commerce or digital product environment., • Strong understanding of A/B testing methodologies, including client-side and server-side execution., • Familiarity with offsite experimentation techniques like causal inference / geo-testing., • Proven ability to partner with cross-functional teams and influence product, marketing, and trading stakeholders., • Experience operating within a multi-brand retail ecommerce environment, • Exposure to personalisation programs or feature flagging at scale. Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Frasers Festival – An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

Job Title: Operations Director Location: London (or within a commutable distance, flexibility available for the right candidate in surrounding areas) Contract: Full-Time, Permanent Reports to: Chief Executive Officer Salary: Competitive + Company car or car allowance + Performance Bonus About Busy Bees Busy Bees are a global leader in early years education. We’re a values-driven organisation built on care, quality, service and people. With over 1000 centres globally, and ambitious growth plans in the UK and Europe, there’s never been a more exciting time to join our leadership team. We’re now looking for a proven senior operations leader to take on a pivotal role within our UK leadership team as Operations Director, with responsibility for driving performance across a large, high-profile region that includes our London centres. About the role As Operations Director, you will be accountable for the overall performance, quality, compliance, and leadership of multiple early years education centres. This is a strategic and delivery-focused role that will work closely with the CEO and wider UK and European leadership team to drive growth, performance and transformation across your region. What you will do • Lead and inspire a team of senior operational leaders across a portfolio of centres, • Ensure operational excellence, safeguarding, compliance, and high-quality education delivery, • Be accountable for regional P&L, budget delivery and resource optimisation, • Drive performance across occupancy, compliance, engagement and profitability, • Shape and implement initiatives across employee engagement, retention and talent development, • Scope and support the rollout of tech solutions, new processes and acquisition integrations, • Collaborate cross-functionally with HR, L&D, Finance, and IT to deliver best-in-class services, • Act as a change leader, embedding a culture of high performance, care, and continuous improvement Who We're Looking For We are looking for a high-performing individual who is either currently operating at this level or above but ready to progress into a more complex, fast-paced, and high-growth environment. Someone highly commercial, people-focused, and operationally rigorous. You’ll be confident making decisions at pace, navigating complex stakeholder environments, and delivering measurable results across a large, dispersed, service-based organisation. Essential experience • Substantial leadership experience at Operations Director/COO level, • Demonstrated success managing multi-site teams and senior direct reports, • Background in retail, healthcare, childcare or other regulated service environments, • Strong understanding of the London market including cost dynamics, workforce supply, and customer expectations, • Proven experience leading transformation and strategic initiatives, • Strong track record in budget ownership, financial performance, and KPI delivery Key capabilities • Exceptional leadership and coaching skills, you get the best from your people, • A commercial mind, with a strong grasp of cost, value and performance levers, • Data-driven decision making and proven experience using insights to drive change, • Excellent communicator, able to engage at every level from frontline teams to Board, • Strategic thinker with operational discipline and attention to detail, • Passion for early years education, safeguarding, and improving outcomes for children., • Flexible approach to working hours, including travel across the UK and occasional European visits If you're ready to bring your experience to a purpose-led, high-impact leadership role we want to hear from you!

About JD.COM JD.COM (NASDAQ: JD) is a leading global technology-driven supply chain and retail company. We are committed to providing consumers with the highest quality products and services while leveraging our advanced supply chain capabilities to redefine e-commerce and logistics worldwide. As we continue to grow across Europe, we seek passionate and experienced professionals who share our vision of operational excellence and ethical employment practices. What You’ll Be Doing We are seeking a proactive and strategic Employee Relations & HR Manager to join our expanding JD.COM team in the UK. In this role, you will act as a trusted advisor to operational leaders and frontline managers, ensuring HR initiatives align seamlessly with business goals while maintaining full compliance with UK employment law. You will help shape a performance-driven, engaged workplace culture while managing complex ER cases, TUPE transfers, and organizational changes across our warehousing, transportation, and supply chain operations. Key Responsibilities • Provide comprehensive employee relations support, managing cases on performance, misconduct, absence, grievances, and disciplinary matters while balancing compliance with business needs., • Advise and support managers on HR best practices, UK employment law, and JD.COM policies, ensuring consistent and fair people management across operational teams., • Draft, review, and implement HR policies, contracts, and documentation aligned with UK employment law and JD.COM global standards., • Lead and manage TUPE processes end-to-end, including due diligence, consultation, and post-transfer integration to ensure compliance and a seamless employee experience during acquisitions and outsourcing transitions., • Support organizational change initiatives (restructuring, redundancies, consultations) with a focus on respectful communication and risk mitigation., • Collaborate with European HR colleagues and business stakeholders to embed JD.COM’s culture, values, and operational excellence in the UK workforce., • Provide insights to drive employee engagement and continuous improvement within a performance-driven culture., • Manage relationships with external legal counsel as needed to support complex ER and TUPE matters. Requirements • Bachelor’s degree in Human Resources, Employment Law, Business Administration, or a related field (Master’s or CIPD qualification is a plus)., • At least 5 years of experience in Employee Relations or HR Management within fast-paced, international environments, preferably in logistics, supply chain, or technology sectors., • Proven experience leading and managing TUPE processes in the UK, including due diligence, consultation, and post-transfer integration., • In-depth knowledge of UK employment law, HR best practices, and case management across a range of ER topics (grievances, disciplinary, performance, absence)., • Demonstrated ability to independently manage HR projects while balancing compliance with business objectives., • Strong stakeholder management skills with the ability to influence and build trust across all levels, including senior leadership and frontline managers., • Excellent interpersonal and communication skills with clarity, empathy, and cultural awareness., • Comfortable working in a high-volume, operational environment with exposure to a frontline and blue-collar workforce., • Able to thrive in an agile, growth-focused environment while managing multiple priorities effectively. At JD.COM, we are more than a technology-driven supply chain leader - we are a team that values operational excellence, integrity, and the people who make it happen. We invest in your development, provide opportunities to grow, and foster a culture where your expertise is valued and your ideas drive real impact. You will work in a diverse, respectful, and collaborative environment while shaping the future of retail and logistics across the UK and Europe. If you are ready to take the next step in your HR career with a global leader committed to innovation, people, and excellence, JD.COM is the place for you. Apply now and join JD.COM on our journey to redefine global logistics and employee experience.

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired and compelling brand ecosystem Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: • Think without limits - Think fast, think fearlessly, and take the team with you, • Own it and back yourself - Own the basics, own your role and own the results Job Description This role is based 4 days a week on site with 1 day WFH available. You will also need to work from our Shirebrook HQ in the East Midlands for one week every month due to line management responsibilities. We are looking for an experienced and results-driven Senior Videographer to work with the Studio Team and creative teams, setting the standard and working with stakeholders to enable results. You will be passionate about delivering results and elevating the customer experience. This is a fast-paced environment with huge potential for being able to identify and solve problems, adding value to the business and making a huge impact. • Producing high quality videos across campaign, corporate, socials and ecommerce, • Model and talent direction for high end video output across fashion, sports and lifestyle, • Delivering high end video edits and motion graphics, • Ensure all Frasers group image guidelines are met across ecommerce and work with creative lead on ecommerce video direction, • Organising your own personal daily workloads and deadlines of your team, • Manage and lead in house videography team to success, • Maintaining good levels of care for camera equipment and work in a safe professional manner, • Remain relevant in industry leading technologies and AI workflows with videography, • Using studio workflow tools to ensure videos are online within deadlines and product launches, • Working closely with wider teams across commercial and marketing, • Undertaking admin tasks to the requirements of the studio., • Manage numerous projects simultaneously and meet deadlines, • Managing the art working and uploading of video content for digital screens across the groups fascia’s Qualifications • Strong experience in model and talent direction, • Knowledge of sports and fashion creative industries, • Line management experience and strong communication skills, • Must have retail/ecommerce background, • Experience colour grading and with lighting direction, • Commercial portfolio showing clear examples of, advertisement, socials, campaigns and ecommerce videography, • Experience using, gimbles, dollys, Steadicams, jibs and other stabilisers/rigs, • A network of freelance assistants, gaffers, sparks, lighting techs, sound designers, DOP’s and editors, • Experience within adobe creative suite and Davinci resolve studio, • Knowledge of Sony and Canon video camera systems, • Experience shooting with iPhone, • Must thrive in a fast paced and ever-changing work environment Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Frasers Festival – An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

Are you a confident and experienced Employee Relations professional ready to take on a challenging, rewarding role at the heart of public service? We are seeking a dedicated Employee Relations (ER) Manager to lead the ER and Resolution function within a dynamic Public Sector orgainsation. This is a permanent opportunity, offering a hybrid working model and the chance to make a tangible impact on our workforce and community. About the Role: As ER Manager, you will oversee the delivery of a comprehensive, high-quality Employee Relations service. You’ll be responsible for managing a team and handling complex, high-volume casework – including disciplinary, grievance, performance, absence, and conduct issues – with a strong focus on outcomes that balance legal compliance, organisational risk, and employee wellbeing. You’ll also play a pivotal role in ensuring our ER approach is proactive, consistent, and aligned with both organisational values and employment legislation. Key Responsibilities: • Lead, coach, and develop a team of ER & Resolution Advisors., • Manage a caseload of complex and high-risk ER issues, including cases progressing to Employment Tribunal, • Provide expert advice to senior stakeholders across a diverse workforce, • Develop and implement ER policies, procedures, and training, • Act as the escalation point for sensitive and critical casework, • Proven experience managing a high volume and complex ER caseload, • Strong background in team leadership and development, • Experience handling ER issues in blue collar environments, including manual, frontline, and operational staff, • Sound understanding of employment law and best practice, • Comfortable working up to tribunal level, • Excellent interpersonal, negotiation, and influencing skills, • Flexible hybrid working arrangements, • Opportunity to shape ER policy and culture across a large and varied workforce, • Supportive team environment and commitment to professional development Apply today and take the next step in your ER career with us.

🚀 Director of Product Design (London, Hybrid) 🎨 If you’re a design leader with a passion for AI, innovation, and building game-changing products, this might be the role you’ve been waiting for. This growing AI-focused design studio works with everyone from healthtech pioneers to global sustainability ventures. They’re helping startups secure funding with vision prototypes, building AI-powered platforms, and reimagining data-rich tools for impact. Now, they’re looking for a Director of Product Design — someone who can sit shoulder-to-shoulder with the founder, lead projects end-to-end, and help shape the future of the studio. ✨ Why this role is exciting • Work at the frontline of AI innovation, • Partner directly with the founder and shape the company’s direction, • Hybrid working (2 days per week in central London), • £100k base + potential equity/profit share, • A rare opportunity to join early and grow with a thriving studio 🛠️ What you’ll bring • 10+ years in product/service design (strategy → research → high-fidelity execution), • A proven track record leading teams and clients in studios, consultancies, or startups, • Confidence pitching, shaping new work, and ideally bringing your own network, • A maker’s mindset (you’re still hands-on when it matters), • Curiosity about AI, data-rich products, or complex systems 💡 What you’ll do • Win work: shape proposals, pitch, and build client relationships, • Lead projects: run strategy, research, concepts, and execution, • Stay hands-on: jump into Figma, Miro, or research when it counts, • Grow the studio: shape its culture, reputation, and future trajectory This is a rare chance to join a cutting-edge design studio early, deliver meaningful work, and help shape the company itself.

Category Lead – ICT Procurement £70,500 | Permanent | Full-time Shape ICT procurement at an iconic public sector organisation. Our client is undergoing a bold transformation; modernising systems, strengthening resilience, and delivering smarter services for Londoners. As part of this journey, the Commercial & Procurement team is evolving into a strategic powerhouse, and they’re looking for a Category Lead – ICT Procurement to drive change at the heart of it. This is a career-defining opportunity for a seasoned ICT procurement professional to lead complex, high-value transactions and mentor a small team, while influencing how technology supports frontline operations across the capital. Why this role stands out • Base salary: Up to £70,500, • Lead the ICT category in a nationally significant organisation, • Mentor and manage a team of two procurement professionals, • Drive strategy across multi-million-pound ICT contracts, • Represent the organisation in external forums and project boards, • Work with autonomy and influence transformation at scale Who we’re looking for You’ll be an experienced ICT procurement professional with a track record of leading complex, high-value public sector transactions. You’ll bring strategic thinking, commercial acumen, and the confidence to influence senior stakeholders. If you’ve mentored teams, shaped category strategies, and navigated the evolving landscape of public sector procurement, including the Procurement Act 2023. This is your chance to make a lasting impact. Benefits that stand out • 26 days’ holiday + bank holidays + flexi-time (up to 12 extra days), • Contributory pension scheme, • 60% remote working with flexible arrangements, • Enjoy free gym access, wellbeing support, retail discounts, travel perks, and even help with affordable accommodation., • Embrace an inclusive culture with active equality support networks The Process • 3-stage assessment including application, informal call, and panel interview with case study, • Application deadline: Tuesday, 23 September 2025 at 4 PM Ready to apply? Click the link in this ad to submit your application. For a confidential discussion, get in touch with Mike Kennedy at Insight Executive.

RADIO SERVICES SENIOR MANAGER Salary: The starting salary is £68,295 which includes allowances totalling £2,928. The salary is broken down as £65,367 basic salary, which will increase annually until you reach the top of the scale - £55,103. Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000. Location / Hybrid Working: This role will be based in Bow but there may be a need for you to attend offsite meetings as required by the business. We actively support hybrid working solutions, with the expectation that you will have 2 days working at home. Overview: Radios are the unseen lifeline of policing. Every time an officer responds to a call, manages a major event, or supports a specialist operation, they depend on secure and reliable communication. Behind that lifeline sits a senior leader who ensures the technology works, the service runs smoothly, and the people using it can trust it without hesitation. That’s where you come in. As the Met’s Radio Services Senior Manager, you’ll take responsibility for the systems and services that keep our officers and teams connected. From everyday patrols to large-scale public events like Notting Hill Carnival, to specialist operations with Air Support or Marine units, you’ll be at the heart of enabling safe and effective policing. This is a leadership role with real breadth. You’ll head up a dedicated team and manage supplier partnerships worth millions. You’ll balance risk, cost, and quality, making sure the service is not only resilient today but fit for the future. You’ll represent the Met at the highest levels, including with the Home Office, as you help shape the future of emergency service communications. It’s a role that demands both strategic thinking and operational focus. You’ll be accountable for significant budgets, contracts, and assets, but also for ensuring the frontline gets the tools they need when it matters most. In return, you’ll join an organisation with a unique mission: to make London safer and earn the trust of its people. What the role really is You’ll lead a small, high-impact team (c.4) and work closely day-to-day with operational police teams. You’ll be the Met’s internal expert and the outward-facing lead for Radio Services comfortable engaging with the Senior Response Officer, accountable to governance boards, and able to influence at senior levels inside and outside the Met, including government partners. You’ll manage supplier performance, own key contracts, run the Radio Services budget and shape business cases for investment. You’ll also take part in an on-call rota because radios don’t keep office hours. The immediate challenges There are several big, visible programmes coming up: decisions around radio terminals approaching end of warranty life; the Emergency Services Network (ESN) replacement; and new control room infrastructure. These projects will shape policing communications for years and will require a leader who can blend technical credibility with commercial rigour and programme focus. Alongside that, BAU reliability for major events and constant operational demand is non-negotiable. Who we’re looking for You’ll have a broad, hands-on understanding of telecoms and radio services (TETRA, Airwave, 4G/LTE) and proven experience delivering mission-critical communications, ideally in emergency services. You’ll be commercially minded: comfortable managing significant budgets, supplier accounts and serious incidents. You’ll know the regulatory landscape and be able to represent the service with confidence at board and government level. ITIL v4 is required. Above all, you’ll combine technical and commercial experience with calm, pragmatic leadership and a focus on service reliability, cost efficiency and sensible innovation. What we can offer: • Hybrid working arrangements for a healthy work-life balance, • 28 days annual leave (excluding public holidays), rising to 33 days after 5 years continuous service, • Personal and professional development opportunities, • Enrolment with the Met’s employee incentive partner, Edenred, giving access to a range of rewards and incentives, • Access to a range of financial products via the Metropolitan Police Trading Service, including preferred credit facilities, • Generous family leave for pregnancy, adoption, paternity and shared parental leave, • Childcare support including nursery and play scheme discounts, • Excellent contributory pension scheme for your financial future, • Access to the Bluelight Emergency Services discount card with a range of official discounts from large national retailers to local businesses including holidays, cars, days out, fashion, gifts, insurance, phones and much more, • A substantial range of health and wellbeing benefits including physiotherapy, 24/7 rehabilitation services and free eye tests, • To promote physical well-being you will have full access to subsidised sports centre membership to over 3,000 UK gyms and 80 London Fitness Centres. There is also an excellent range of sporting activities on offer through the various Met Police Sports and Social Clubs. Essential skills: • Comprehensive understanding of Radio Communication Technologies (TETRA, Airwave, 4G LTE)., • Extensive experience in radio communications service delivery, including leadership of incident management, ideally for emergency services organisations., • Detailed knowledge of national radio communications legislation and regulatory requirements., • Board level influence and senior stakeholder engagement with government departments, including Home Office and Operational Communications in Policing., • Demonstrative responsibility for contract and supplier management, including at Account Director level., • Technical and commercial experience in radio communications, enabling effective supplier engagement, challenge and support., • Experience of budget management and writing business cases for investment., • Thorough understanding of Business Continuity Management and operational resilience planning. Qualifications • ITIL V4 Security Clearance: Due to the secure nature of our work, successful candidates must pass all vetting and security requirements. For this role the Vetting Clearance is Force Clearance Level, Recruitment Vetting (RV), and National Security Vetting (NSV) Level, Counter Terrorism Check (CTC) Mets Vetting process and charter: More details relating to UK Security Clearance can be found here: ___ We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we welcome applications from all of our London communities.

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Our client is one of the largest women's hostels in the UK for vulnerable women affected by homelessness. They offer support to women with a range of complex needs, including substance misuse, mental health issues and domestic violence, and provide these support services in a warm, welcoming and secure environment. They are now recruiting for a strong and supportive manager to help lead their Support Services. This role is initially a 6 month fixed term contract. As Support Services Manager, you will line manage a team of frontline staff and will oversee the Support and Night services, consisting of 30 bed spaces for women with high support complex needs; the service aims to offer holistic support to these women, working alongside a range of partner organisations to facilitate a step-down move-on for women into semi-independent living. You will work to create and maintain key partnerships, continually ensuring that a high quality of service is delivered to all service users of the Project. To be considered for this position, you must have significant housing management experience, as well as extensive knowledge and appreciation of the challenges faced by homeless women. You must have demonstrable experience of leading frontline staff, as well as significant safeguarding experience. You will also have proven working experience of contract monitoring and of setting and influencing strategy. Ultimately you will be enthusiastic, passionate and dedicated to leading a team to deliver the best quality of support to vulnerable homeless women. Please note, the client are looking to recruit for this role as soon as possible, so please only apply if you are available immediately or have no more than a 1 month notice period. Please note this role will be Monday-Friday 40 hours a week, working 1 out of 5 weekends (time off given in lieu). Because of the purpose of our client's work, only women are eligible to apply for this role, under Section 7(2) (b) of the Sex Discrimination Act 1975. Interviews are to take place Wednesday 10th September.

About role: Step into a role where your work makes a powerful difference every single day. As a Project Worker for Complex Needs at our new Harrow Road Assessment Hub in Westminster, you'll be part of an inspiring team at the forefront of change - supporting people as they take their first steps away from rough sleeping. Westminster has some of the highest levels of rough sleeping in the UK, and this innovative service offers short-stay, intensive support for people who may not have a local connection but are in urgent need of stability, care and a chance to rebuild. It's fast-paced, human-centred, and deeply impactful. This is more than just a job - it’s a launchpad for a career in frontline services where you’ll develop a rich mix of skills, from trauma-informed support to multi-agency collaboration. You’ll guide people through rapid assessment and into safe, appropriate accommodation - whether that’s reconnecting them to services in other areas or helping them settle into new housing and support networks. Every day, you'll help navigate real challenges - like immigration, healthcare access, or welfare systems - and you'll see the impact of your work unfold as people regain their footing and move forward. At Single Homeless Project (SHP), we believe in growing talent from within. This role opens the door to continuous professional development and progression across our diverse services. If you're looking for a career that challenges you, grows you, and gives you purpose, this is your opportunity to start something meaningful. About you: • Experience of supporting vulnerable people, ideally those affected by homelessness or multiple disadvantage., • Strong communication and organisational skills., • Empathy, resilience, and a commitment to person-centred working., • Ability to manage a fast-paced environment and prioritise effectively. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Important info: Closing date: Sunday 28th September at midnight Interview date: Thursday 9th and Friday 10th October Online via Microsoft Teams This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

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