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Role/Team overview As Propositions Manager for Sky Business you will be responsible for leading and developing new propositions as well as maintaining and evolving existing propositions. You will work with stakeholders across a matrix organisation to identify opportunities, work on business cases, influence roadmap, and define points of differentiation for B2B propositions such as TV, fixed connectivity and voice. What you’ll do Proposition strategy & ideation – develop new propositions using customer, competitor and market insight, defining target segments, pricing and routes to market. Commercial case & sizing – quantify market opportunity (volume, revenue, profit) and build robust business cases to secure SLT approval and investment. Pricing & packaging ownership – define and manage proposition pricing, packaging and value positioning. Go-to-market delivery – lead GTM plans and briefs, partnering with Marketing, Product and Programme teams to successfully launch propositions. Performance management & optimisation – track in-life performance, using insight to drive enhancements and ensure delivery of business and customer outcomes. Stakeholder & governance management – maintain claims matrix and build strong cross-functional relationships to drive alignment, trust and execution. What you’ll bring B2B telecoms expertise – solid experience in B2B propositions, ideally within TV or cloud voice. Innovative & commercially grounded – able to generate customer-focused ideas that are both commercially viable and technically feasible. Strong marketing claims development – skilled in creating compelling, evidence-based claims with clear reasons to believe. Commercial & analytical capability – strong numeracy with advanced Excel skills; able to size market opportunities using robust data and insight. Customer insight expertise – adept at synthesising multiple data sources into clear, actionable recommendations. Stakeholder communication & influence – excellent written and verbal communicator, confident influencing from frontline through to senior leadership. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media.

IT Security Apprentice United Kingdom From £27,282 a year - Full-time Create a battle-winning cyber capability. As a full-time soldier, entry-level Communications Engineer in the British Army, you’ll: · Learn how to protect our frontline communications systems from cyber warfare threats · Join one of three focused trades: Information Services, Networks, or Infrastructure · Configure, deploy, and maintain operational and tactical communication systems · Engineer radios, satellite systems and computer networks · Build voice and data telecommunications networks · Earn an apprenticeship in Network Engineering or Cable Installing To qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have a grade C in GCSE Maths and grade D in GCSE English (or equivalent). Set yourself up for life. During your initial training, you’ll earn £27,282. If you set your mind to it, you could reach Corporal within 5 years, earning £40,989. You’ll also receive 30 days’ annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities. And unless youre away on operations or training exercises, youll normally work 8.30am to 5pm, Monday to Friday. From your very first day of training with us, you’ll be gaining transferrable skills – skills that could set you up for life. You don’t need to know how to do the job before you get here, because we’ll give you all the entry-level training you need. You’ll even get to travel the world, taking part in the Army’s adventurous training, and spending dedicated time playing the sports you love. Get skills, get qualified, get confident. You Belong Here.

Trainee Communications Engineer United Kingdom From £27,282 a year - Full-time Create a battle-winning cyber capability. As a full-time soldier, entry-level Communications Engineer in the British Army, you’ll: · Learn how to protect our frontline communications systems from cyber warfare threats · Join one of three focused trades: Information Services, Networks, or Infrastructure · Configure, deploy, and maintain operational and tactical communication systems · Engineer radios, satellite systems and computer networks · Build voice and data telecommunications networks · Earn an apprenticeship in Network Engineering or Cable Installing To qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have a grade C in GCSE Maths and grade D in GCSE English (or equivalent). Set yourself up for life. During your initial training, you’ll earn £27,282. If you set your mind to it, you could reach Corporal within 5 years, earning £40,989. You’ll also receive 30 days’ annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities. And unless youre away on operations or training exercises, youll normally work 8.30am to 5pm, Monday to Friday. From your very first day of training with us, you’ll be gaining transferrable skills – skills that could set you up for life. You don’t need to know how to do the job before you get here, because we’ll give you all the entry-level training you need. You’ll even get to travel the world, taking part in the Army’s adventurous training, and spending dedicated time playing the sports you love. Get skills, get qualified, get confident. You Belong Here.

Independent Domestic Violence Advocate (IDVA) About the Role We are seeking a compassionate, proactive, and skilled Independent Domestic Violence Advisor (IDVA) to join our dedicated team. You will play a vital role in supporting survivors of domestic abuse, providing specialist advocacy, safety planning, and practical support to help them move forward safely and independently. Key Responsibilities • Provide a high-quality, frontline service to victims of domestic abuse at high risk of harm., • Carry out comprehensive risk assessments and develop tailored safety and support plans., • Work closely with clients to empower them, helping them navigate the criminal justice system, housing, welfare, and other relevant services., • Advocate on behalf of clients with key agencies including police, social services, health professionals, and courts., • Attend and contribute to Multi-Agency Risk Assessment Conferences (MARAC)., • Maintain accurate, confidential case records in line with data protection policies., • Raise awareness of domestic abuse and the IDVA service through training and outreach as required. About You • Experience working with individuals affected by domestic abuse, particularly in a risk-led, advocacy-based role., • A sound understanding of the dynamics of domestic abuse and the impact it has on victims and their families., • Knowledge of relevant legislation including the Domestic Abuse Act 2021, safeguarding procedures, and legal remedies available to survivors., • Excellent interpersonal skills, with the ability to engage with clients empathetically and work collaboratively with partner agencies., • The ability to manage a busy caseload, work under pressure, and maintain professional boundaries., • A relevant qualification such as SafeLives IDVA training, • Experience of working within a multi-agency framework. What We Offer • Ongoing training and development opportunities., • Supportive and inclusive team culture., • Generous holiday allowance To Apply: Please click apply with a CV. For an informal discussion about the role, please contact Oliver Jefferson

💫 Opportunity | Wellbeing Manager 📏 Organisation | Non-Profit Sector 📍 Location | East London (multi-site with travel) 💰 Salary | £39,000 – £43,000 + benefits A purpose-driven organisation is looking for an experienced and compassionate Wellbeing Manager to join their team on a permanent basis. This is an immediate start opportunity for someone who is passionate about delivering meaningful community impact and leading high-quality support services. This role will focus on managing and developing a frontline service that supports individuals experiencing challenges with their mental health, including those at risk of crisis or in recovery. 🔹 Key Responsibilities: ✔ Lead and manage a team delivering community-based wellbeing and support services ✔ Oversee day-to-day operations, ensuring services are delivered to a high standard ✔ Develop and maintain effective referral pathways with external partners ✔ Monitor performance, service outcomes, and team caseloads ✔ Ensure compliance with safeguarding, health & safety, and internal policies ✔ Coordinate projects, programmes, and wellbeing initiatives ✔ Build strong relationships with stakeholders, partners, and funding bodies ✔ Produce reports, case studies, and service updates 🔹 What They’re Looking For: ✔ Proven experience in a management role within community, health, or social care settings ✔ Background supporting individuals with mental health or complex needs ✔ Strong leadership skills with the ability to motivate and develop teams ✔ Experience managing programmes, partnerships, or service delivery ✔ Excellent organisational, communication, and reporting skills ✔ Ability to manage safeguarding concerns and work in a fast-paced environment ✔ Level 2 English & Maths (or equivalent) 🔹 Desirable: ✔ Experience working with public sector or health partners ✔ Knowledge of trauma-informed or person-centred approaches ✔ Experience managing budgets or contributing to funding development ✅ Ideal for someone proactive, empathetic, and driven by making a tangible difference within local communities

Stone Ridge Technology is the team behind ECHELON, the world's fastest and most scalable GPU-accelerated reservoir simulator. We are looking for an exceptional reservoir simulation engineer (all seniority levels will be considered) to join our growing EMEA team and help customers push the frontier of high-performance subsurface modeling. About the Role You will work at the intersection of reservoir simulation, customer success, and cutting-edge computational science. In this role, you will support customers with reservoir simulation projects, troubleshoot technical issues, implement workflows, deliver technical training, and drive software evaluations and technical sales. You will also collaborate with a world-class technical team to keep furthering ECHELON and its ecosystem. This is a unique opportunity for a reservoir simulation engineer who wants to work for a small, growing company in a cross-disciplinary, high-ownership role. What You'll Do • Provide frontline technical support for customer workflows, including troubleshooting software and model-related issues., • Deliver technical training., • Drive software evaluation projects by preparing technical materials, demonstrations, benchmark cases, and workflow examples., • Support customers with reservoir simulation projects., • Engage directly with clients across the EMEA region by presenting results, running technical workshops, and identifying new use cases., • Act as a bridge between customers and the software development team, translating user feedback into product improvements and workflow enhancements., • Travel as needed for client support, training, software evaluations, and industry events. What We're Looking For • Strong quantitative skills in fields such as engineering, physics, applied mathematics or computer science (demonstrated through academic degrees or other achievements)., • All levels of seniority will be considered (expectations and compensation commensurate with seniority); 2+ years of professional hands-on reservoir simulation experience using commercial reservoir simulation software is desired., • Strong Python skills and comfort working in both Windows and Linux operating environments., • Excellent written and verbal communication skills, with the ability to present complex technical findings clearly to technical and business audiences., • Fluency in English is required; working proficiency in additional languages is a plus., • A self-motivated, independent person who can work with little supervision and take initiative. Why Join Us You'll be part of a small, highly skilled team that is genuinely changing how reservoir simulation is done, not incrementally but by orders of magnitude. You'll have direct impact, work with some of the sharpest minds in the field, and operate in a collaborative environment where technical excellence is celebrated.

We're looking for a Noise Strategy Manager to help shape the future of environmental performance within a major UK transport and infrastructure organisation. This is a unique opportunity to combine data, strategy, sustainability and stakeholder engagement to influence how noise impacts are understood, managed and improved. You'll play a key role in delivering a long-term Noise Action Plan, using insight and evidence to support better decision-making and drive meaningful change. The Role Sitting within the sustainability and communities function, you'll be responsible for driving the organisation's noise strategy, working across operational, environmental and corporate teams to improve performance and reporting. The role will have a particular focus on improving the teams data analysis, storytelling and visualisation. Key responsibilities include: • Leading the monitoring, reporting and continuous improvement of the Noise Action Plan., • Using data and performance insight to develop meaningful KPIs and improve reporting processes., • Conducting research and analysis to support strategic decision-making and policy development., • Influencing senior stakeholders and operational teams to drive improvements in environmental performance., • Developing compelling stories from data and presenting findings in a clear and impactful way., • Supporting work relating to noise management, operational performance, airspace design and environmental programmes., • Building relationships with industry partners, regulators, independent experts, community representatives and other external stakeholders. About You: We're open to candidates from a variety of backgrounds and don't require a traditional noise/acoustics specialist. You'll be successful if you can demonstrate: • A passion for using data and evidence to create positive change., • Strong analytical and reporting skills, ideally with Power BI or similar tools., • Experience translating complex information into clear recommendations and action plans., • Excellent stakeholder management and influencing skills., • An interest in sustainability, environmental performance, operations, infrastructure or aviation., • A curious mindset with the confidence to challenge convention and introduce new ideas., • Strong communication and presentation skills, with the ability to engage audiences from frontline teams through to senior leaders. Experience in environmental management, sustainability, social science, operational performance, transport, infrastructure, aviation, policy or consulting environments would be particularly relevant. If you're passionate about using insight, data and stakeholder engagement to influence environmental performance and drive meaningful change, we'd love to have you apply.

Nexus Job Description - Operations Consultant Operations Consultant £70,000–£100,000 | Hybrid — three days on-site, one day flexible | Four-day week Who we are Nexus is a health and social care transformation consultancy. Our purpose: We help health and care leaders solve their hardest problems - the ones that sit between teams, across organisations, and beneath the surface – and help them deliver genuine, sustainable transformation. Internally? We’re the anti-burnout consultancy. We work a four-day week as standard (and no - that’s not a 60-hour four-day week). This isn't a perk or a policy for policy's sake — it's a deliberate choice, rooted in how we believe great work actually gets done: by people who are energised and mentally present, not burned out and stretched thin. We believe health and social care deserve the best support, support that actually makes a meaningful difference to staff and service users. We don't write reports to just gather dust. We get on-site, work alongside clinical and operational teams, and we stay until change is embedded and value is proven. At the moment, we work wholly in patient flow and unplanned (urgent and emergency) care, from population health management and crisis prevention through to reablement outcomes, on problems that have often been years in the making. The work is complex, but it matters. We're just starting our third year of business. We’re small, but we’re growing quickly. You'll work closely with the founder, carry genuine responsibility from day one, and have a direct line to the decisions that shape both the programmes we deliver and the company we're building. The role We're looking for an Operations Consultant to join the team and get stuck in. You'll lead workstreams and analytical pieces on live programmes, working directly with frontline teams and senior client stakeholders. You'll structure ambiguous problems, dig into data, build the evidence base, and help clients move from diagnosis to action — and then stay to make sure it sticks. This isn't a support role. You'll be trusted to own your work, challenge what needs challenging, and bring your own thinking. In Nexus, you’ll always have two jobs. Do the work, and improve the work. If you see a better way to do something that will help us be more efficient or effective for clients, we'll give you the space, support, and backing to run with it. You'll be on-site with clients three days a week — Tuesday to Thursday tend to be the most valuable days — when client teams are in, decisions get made, and momentum builds. But we're flexible. Your four-day working pattern will depend on your needs, the programme, and the client. We design working patterns to get the best out of our people and deliver the best outcomes for those we serve. The fourth ‘day’ — worked from home — is yours to shape. It can be one full day, or split across evenings, or however works for you. We don't prescribe when or how. We care about outcomes, not clocks. We do this because we know that life doesn't fit neatly into a nine-to-five: childcare, personal commitments, mental health, and individual working preferences all matter, and we build our culture around accommodating them. The only ask is that you stay practical — if a client meeting needs us, we need to be there (but we’re a team—it’s not all on you). The team Nexus means ‘connection’, and that’s what we’re all about. Connecting the dots from the front line to the board. Connecting staff anecdotes and feelings with big data and observational understanding. Our team comprises operations consultants, urgent care subject matter experts, medical consultants, and former CEOs of acute hospitals. Our combined knowledge and internal challenges drive the outcomes we deliver. But more than that, we’re human. And having work that supports how we want to live is how we’ll develop the best teams and deliver the best outcomes for our clients. Our team are parents and grandparents, have caring responsibilities, home commitments, animals, are neurodiverse and enjoy not working 60-hour weeks (we scope and price our programmes to reflect this - if a potential client wants a company that works until the early hours of the morning for them, we’re not the company for them). If you’ve got kids and you’re on a call (internally or with clients) and they need a hug, we expect you to hug them. Get them on your lap. Give them what they need. There’s no reason you can’t do both. This is how we work, and we’ll always have your back. What we're looking for Experienced in consulting. At least three years in management or operations consulting, ideally from Newton, an MBB firm, or a comparably rigorous consulting environment. You know what good looks like, you've delivered it, and you’ve developed from your mistakes. Sector depth. Experience working in health or social care is a significant advantage — we're not generalists, and neither should you be. A clinical background or direct experience in health or social care is a genuine differentiator. Analytical and logical. You're comfortable with data, numbers, and structured problem-solving. You can build a model, interpret a messy dataset, and present findings clearly — without hiding behind slides. Experience and knowledge of statistics are a bonus, especially if you’ve used MiniTab before. A people person. You can hold a room, build trust with a sceptical clinical director, and know when to listen and when to push back. You understand that delivery happens through people, not despite them. Comfortable in ambiguity. Nexus is growing. Not everything is figured out. You'll be expected to do the work and improve the work, and bring a bias for action rather than waiting to be told. Someone who loves improvement. Delivering change is hard. Loving what we do, the challenge of the difficult conversation or unlocking the opportunities, keeps us going when things are tough. You’ll need significant experience in actually getting things done. Writing a business case or report that might do something won’t cut it. Formal training or demonstrable experience in Lean Six Sigma or the Theory of Constraints is preferable. What you'll get Salary: £70,000–£100,000, depending on experience, knowledge, and sector depth. Four-day work week as standard. We work four days a week - consulting (done properly) is draining. But if you genuinely want a fifth day, we can chat about it. 5% employer pension contribution, non-contributory. You don't need to put anything in. 25 days holiday, rising by one day each year to 30 days at year five, plus bank holidays. Company-provided phone, laptop, and home-working equipment. £2,500 annual training budget from year two. Life assurance. Annual profit share bonus based on company performance. How to apply If this sounds like the kind of place you want to be, we'd love to hear from you. Send a CV and a short note — not a cover letter that restates your CV — on why Nexus, and why you. Tell us something real, and show your personality.

Who are we? Humanity Insured is a high‑growth, impact‑led organisation operating at the intersection of insurance, finance, and global development. Incubated by Howden and launched in 2024 with backing from leading insurance partners, our mission is to use insurance as a tool to alleviate poverty at scale. We mobilise capital and expertise from the private sector to fund solutions that help climate‑vulnerable communities prepare for and recover from climate shocks. Our model is differentiated: rather than operating as a traditional charity, we build financial architecture that unlocks a multiplier effect, where every £1 of philanthropic funding can unlock significantly more protection through insurance mechanisms. As we scale towards £20m+ in annual funding and the protection of millions of lives globally, we are building a new category of organisation at the intersection of finance, climate, and impact. Why work at Humanity Insured This is a rare opportunity to join a high-performing, entrepreneurial organisation where commercial rigour and global impact sit side by side. You will work alongside senior leaders across insurance, finance, and philanthropy, with direct exposure to the partnerships, funders, and strategic decisions shaping the future of climate resilience. Unlike traditional fundraising roles, this position offers the opportunity to help build and scale a global capital mobilisation function from the ground up. You will work on complex, high-value partnerships and play a hands-on role in developing innovative funding models across sectors and geographies. As part of a lean, high-impact team, you will take ownership of a live funding portfolio and play a visible role in delivering Humanity Insured’s next phase of growth. This is an opportunity to build a purpose-driven career while contributing to solutions that help communities on the climate frontline. Role Overview The Lead Associate – Philanthropy is a pivotal execution role within Humanity Insured’s capital mobilisation function, responsible for turning a growing pipeline of opportunities into high-quality, conversion-ready partnerships. Working closely with the Head of Philanthropy, this role combines pipeline management, proposal development, and cross-functional coordination to support revenue growth across philanthropy and private-sector partnerships. It is a highly commercial, externally facing role focused on three priorities: • Pipeline management and deal execution, • Strategic proposal development, • Stakeholder coordination across complex partnerships The role is designed to increase execution capacity and discipline, enabling senior leadership to focus on origination, top-tier donor relationships, and strategic expansion. This hire is critical at a scale-up moment: as Humanity Insured expands its funding base across geographies and donor segments, the organisation needs a stronger execution engine to ensure opportunities move from prospect to conversion with consistency, pace, and quality, Core Responsibilities Humanity Insured’s growth ambition depends not only on strategy and relationships, but on the ability to execute consistently as deal flow, stakeholder complexity, and funding volumes increase. This role provides that capability. It strengthens the link between origination and conversion, reduces dependency on a small number of senior individuals, and helps build a more scalable, resilient capital mobilisation function 1. Pipeline Development and Deal Support • Manage and support a high-quality global pipeline across philanthropy and private-sector partnerships, • Identify and research new prospects aligned to strategic priorities, • Maintain strong pipeline tracking, reporting, and follow-through across opportunities, • Prepare high-quality briefing materials and support senior external engagements, • Support the Head of Philanthropy in meetings, follow-up actions, and relationship management, • Coordinate inputs across internal teams to ensure quality, consistency, and momentum, • Own a defined segment of the donor pipeline and associated income targets 1. Process, Systems and Scale • Support opportunity conversion processes, including negotiations where appropriate., • Coordinate due diligence, contracting, approvals, and internal governance steps, • Help build structured, repeatable processes that improve execution discipline as the function scales., • Maintain CRM and pipeline systems, ensuring visibility, accuracy, and strong internal reporting., • Contribute to the development of the philanthropy function’s operating model and internal infrastructure. 1. Cross-Team Collaboration • Work closely with colleagues across partnerships, impact, governance, and finance., • Ensure strong coordination and continuity across the full donor and partner lifecycle., • Manage competing priorities across senior internal and external stakeholders. 1. Marketing, Events and Donor Engagement • Support the design and delivery of targeted fundraising activities, including events, roundtables, and partnership convenings., • Contribute to the development of donor-facing materials and campaigns, ensuring alignment with fundraising strategy and external positioning., • Work with the Head of Philanthropy and Comms team to ensure clear, consistent messaging across pipeline engagement and proposals., • Support planning and execution of key engagement moments (e.g. donor events, industry convenings, Climate Action Week, partnership sessions)., • Help translate project outcomes and insights into compelling external content to support fundraising and relationship development. Skills and Experience Essential • Strong experience in philanthropy, fundraising, partnerships execution, or business develop, • ment.Proven ability to structure opportunities and convert them into outc, • omes.Excellent written and verbal communication sk, • ills.Highly organised, with experience managing complex pipelines and stakehol, • ders.Analytical mindset with the ability to structure problems and opportunities and prioritise effectively. Highly Desirable • Exposure to global fundraising or multi-market partnerships., • Experience working with UHNWIs, corporates, or foundations., • Ability to design innovative funding or partnership models., • Track record in deal structuring, proposals, or client-facing roles., • Familiarity with climate, development, or impact sectors. This role would suit someone who: • IIs highly proactive, organised, and execution oriented., • Thrives in a fast-growing, entrepreneurial environment with high levels of ownership., • Enjoys working closely with senior leaders and contributing to high-value external relationships., • Is comfortable operating at the intersection of strategy, relationships, and delivery., • Is motivated by purpose-driven work and the opportunity to help build something ambitious Diversity and Inclusion We value diversity - there is no one ‘personality type’. Instead, we’re looking for individuals who share the same values as us. • Our successes have all come from someone brave enough to try something new., • We support each other, in the small everyday moments and the bigger challenges., • We are determined to make a positive difference, at work and beyond. We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Our London office is looking for a driven and commercially astute professional with around two years' experience in a sales, who ideally started in compliance roles or BD roles in hedge funds or private equity. The candidate should be a self-starter and growth-focused with a strong understanding of technology in compliance or more generally in the financial industry. You will also workg closely with Marketing and Product Management to ensure a joined-up commercial approach. The package includes a competitive base salary (depending on experience) plus commissions. After a qualifying period, there is an opportunity to benefit from group equity. The chosen candidate will be prospecting clients across multiple jurisdictions, with the predominant focus currently being the UK, and US and assist the CEO and Sales colleagues. You will help own the full sales cycle creating leads, following up on existing relationships, and closing sales. Beyond this, you provide feedback to the business, working closely with the Product Management team to translate market needs into platform enhancements, and with Marketing to inform and sharpen campaigns with frontline insight. Leo RegTech Limited is a firm offering compliance solutions via our regulatory technology platform, Leo. Therefore, the applicant will need to have an active interest in software and technology solutions, as well as the desire to work at a fast-paced RegTech company. The role has the potential to develop into a full Business Development (BD) position for the right candidate. The Role: · Prospecting & Lead Generation: Proactively identifying, qualifying, and cultivating new business opportunities through multi-channel outreach including strategic cold calling, emailing, LinkedIn, and networking at industry events. · Full Sales Cycle Ownership: Securing meetings, preparing and delivering compelling pitches and platform demonstrations, following up rigorously, negotiating terms, and closing business contracts. · Pipeline & CRM Management: Taking full ownership of your sales pipeline, maintaining scrupulously accurate records of all client interactions, pipeline progress, and market intelligence in the CRM system. · Partnership Development: Cultivating and managing a network of strategic referral partners, including fund administrators, prime brokers, depositaries, custodians, and legal firms, to generate warm introductions. Skills of our Sales Associate will include; • Excellent written and verbal communication skills, with the ability to present formally to senior stakeholders., • Very strong organisational and time management skills, with a proven ability to multitask and work under pressure., • An entrepreneurial, proactive, and results-driven attitude with the determination to handle all aspects of a task., • An inquisitive nature with a high level of attention to detail and strong problem-analysis abilities., • A collaborative mindset with excellent interpersonal skills, capable of working well alone and as part of a cross-functional team., • A pragmatic and common-sense approach to solving problems., • The ability to bridge commercial and technical conversations effectively. To join our team, you will have the following attributes: • Around 2 years of proven experience in a sales or consulting role within the financial services, regulatory compliance, or B2B SaaS/RegTech industry., • Demonstrable track record of working with targets in a performance-measured environment., • At least a 2.1 in a relevant degree or equivalent professional qualification., • Strong IT proficiency, including CRM software (HubSpot) and an active interest in technology solutions., • Experience working alongside or providing input to marketing or product functions is a notable advantage., • A willingness and desire to assume responsibility early in a flat, meritocratic structure.

Regional Health & Safety Manager – Property Services - London £60,000 - £70,000 + Car Allowance / Company Vehicle + Excellent Benefits An excellent opportunity has arisen to join a leading national property services organisation delivering responsive repairs, refurbishment, retrofit and planned maintenance works within the social housing sector. This role will suit an engaging and operationally focused Health & Safety professional who enjoys being visible across contracts, working closely with frontline teams and driving positive behavioural culture. The organisation operates across multiple long-term local authority contracts and has an excellent reputation within the sector for quality, standards and operational delivery. This is a highly operational role supporting housing maintenance and refurbishment activities across London and surrounding areas. Why This Role? • Major flagship contracts across London, • Well-established national organisation, • Strong reputation within social housing and property services, • Diverse operational environment, • Opportunity to influence operational culture directly, • High level of stakeholder engagement and autonomy, • Broad mix of responsive repairs, retrofit and refurbishment works Key Responsibilities • Conducting operational audits and inspections, • Supporting site teams and operational management, • Driving positive H&S culture across contracts, • Supporting contractor management and onboarding, • Supporting competency and compliance improvements, • Assisting with incident investigations, • Delivering visible operational leadership, • Supporting operational teams across multiple contracts, • Reviewing RAMS and compliance documentation The Successful Candidate Will Have • Experience within social housing, property services, hard FM or Refurbishment/Fit Out, • NEBOSH Diploma or Equivalent qualification, • Strong auditing and operational inspection experience, • Excellent communication and stakeholder engagement skills, • Experience working within fast-paced operational environments, • Happy to be in London five day a week Desirable but not essential experience includes: • Responsive repairs, • Planned maintenance, • Refurbishment, • Retrofit / decarbonisation projects If you are looking for an operationally focused H&S role within a highly respected organisation, please apply today.

The Arkley Care Home, 140 Barnet Rd, Arkley, Barnet EN5 3LJ. Salary Up to £54,080 per annum- Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • You’ll possess up-to-date knowledge of tissue viability, infection control and care planning, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 33 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

Job Description Deputy Manager- Non Clinical Elmstead Care Home, 104 Elmstead Lan, Chislehurst BR7 5EL Salary - £36,000-£40,000 - Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • Experience of working within a care home environment with a genuine commitment to adhering to CQC standards and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 28 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com

Senior Service Designer Location: London, UK| Discipline: Service Design About Designit & Wipro Designit, Wipro's experience, innovation, and design business, works at the intersection of creativity, technology, and strategy to help ambitious organisations grow and transform. We take a holistic view of how services work — connecting people, processes, and technology to create experiences that are not only meaningful for users, but operationally sound and commercially viable for the organisations behind them. The Opportunity We're looking for a Senior Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients. This is a hands-on, senior role that spans the full service design lifecycle — from understanding the problem space and mapping service ecosystems, through to designing future-state experiences and supporting implementation. You'll work across multidisciplinary teams and directly with client stakeholders to drive real, measurable outcomes. Services today are increasingly shaped by the interplay between human and automated touchpoints — including AI-enabled pathways. At this level, you'll be expected to design for that complexity, bringing systems thinking and a user-centred lens to services that span digital and physical channels. At this level, you'll move beyond execution to: • Shape service strategy and define opportunities for transformation, • Drive quality and consistency across service design deliverables, • Influence client thinking and contribute to relationship and opportunity development Key Responsibilities • Lead service design workstreams across discovery, definition, and delivery — ensuring rigour, clarity, and impact at every stage, • Map and analyse service ecosystems, identifying how users, processes, technology, and organisational structures interact to deliver (or hinder) value, • Translate research insights and identified opportunities into compelling service concepts, blueprints, and future-state journeys, • Apply systems thinking to design holistic, end-to-end services that balance user needs, business goals, and technical feasibility, • Design for services that blend human and automated interactions — including AI-assisted pathways — with clear escalation, quality, and governance considerations, • Facilitate workshops, co-creation sessions, and stakeholder alignment activities that build shared understanding and buy-in, • Collaborate closely with researchers, business designers, experience designers, and engineering teams to ensure seamless, integrated delivery, • Define and articulate design rationale, connecting service design decisions to measurable business and user outcomes, • Contribute to client relationships, presenting work with confidence and identifying opportunities to extend impact, • Support the development of more junior designers through mentoring, knowledge sharing, and leading by example Experience & Skills • Approximately 5–8 years' experience in service design, ideally within a consultancy, agency, or complex product environment, • Strong expertise in core service design methods — including service blueprinting, journey mapping, ecosystem mapping, and stakeholder mapping, • Proven ability to synthesise research and complex information into clear, actionable insights and service concepts, • Experience designing across multi-channel services spanning digital, physical, and human touchpoints, • Comfortable facilitating workshops and co-creation sessions with diverse groups — from frontline teams to senior leadership, • Ability to connect service design decisions to business strategy and measurable outcomes, • Confident presenting to and influencing senior stakeholders, making the case for design-led approaches, • Strong understanding of accessibility and inclusive design as core service quality attributes, not afterthoughts, • Familiarity with modern design and collaboration tools (e.g., Figma, FigJam, Miro) and an openness to AI-augmented design workflows, • Experience working in agile, cross-functional delivery environments, • Excellent visual communication, storytelling, and facilitation skills Educational background in one or more of the following is valued but not essential: • Service Design, Interaction Design, or a related design discipline, • Business, Strategy, or Management, • Psychology, Sociology, Anthropology, or Human-Computer Interaction Ways of Working • A systems thinker — able to see the big picture while managing the detail that makes services work, • Collaborative and generous — working across disciplines and helping teams build shared understanding, • Comfortable with ambiguity — bringing structure and direction to complex, open-ended challenges, • Proactive and accountable — taking ownership of quality and driving work forward with pace and purpose, • Curious about emerging practices — including designing for AI-enabled services, evolving accessibility standards, and new ways of measuring service performance What We Offer • The opportunity to shape services for ambitious clients from our London studio, • A role within a collaborative, multidisciplinary team across Europe, • Meaningful responsibility and the chance to influence both client outcomes and Designit's service design practice, • Exposure to a range of sectors and project types, • A culture that values creativity, curiosity, and real-world impact How to Apply Please submit your CV and portfolio or case studies (PDF or web). We're particularly interested in seeing how you've designed end-to-end services and the impact your work has had on both users and organisations. Designit is committed to equal opportunity and fostering an inclusive environment. If you require reasonable accommodation during the application or interview process, please let us know.

Full job description Commercial Director | London Ambulance Service NHS Trust London (Waterloo) | £120,000 + 10% PRP I’m delighted to be supporting London Ambulance Service NHS Trust to appoint their first Commercial Director – a pivotal, board-facing leadership role with a clear mandate to grow and transform their commercial function. This is a rare opportunity to build something from the ground up, leading the delivery of an ambitious commercial strategy to double income from £4m to £8m and generate sustainable surplus to reinvest back into frontline services. You will: • Lead the overall commercial strategy and portfolio performance, • Drive revenue growth, new income streams, and bid activity, • Oversee contract negotiation, pricing, and commercial governance, • Build and embed a structured, high-performing commercial function, • Work directly with the Executive Team and Trust Board to shape decision-making What we’re looking for • Senior commercial leader (Director-level or equivalent), • Proven track record of delivering revenue growth and financial outcomes, • Experience leading complex commercial portfolios and partnerships, • Strategic, credible, and comfortable operating at Director level Why this role? • Greenfield opportunity to shape a Trust-wide commercial function, • Direct impact on financial sustainability and service delivery, • High-profile, influential leadership role within a leading London Trust

Senior Sales Engineer The Opportunity: Shaping the Future of RegTech Vixio is evolving from a regulatory intelligence provider into a next-generation Regulatory Change Management Platform. We’re seeking a Senior Sales Engineer to drive technical strategy during enterprise sales cycle, translating our AI-powered, expert-led platform into scalable solutions for compliance teams. You’ll be the technical bridge between Sales, Product, and Engineering, partnering with Chief Compliance Officers, Risk Officers, and engineering teams across the Monitor → Identify → Assess Impact → Implement → Track & Audit lifecycle. You’ll articulate how Vixio delivers measurable value: Expertise, Enablement, Evidence. The Challenge: This is a technical problem-solver’s role: you’ll architect how Vixio integrates into modern GRC, risk management, and compliance infrastructures. You’ll work from our 2026 roadmap to translate complex requirements into product feedback, navigate multi-stakeholder evaluations, and serve as a trusted conduit between Sales, Product, and Technology teams—helping accelerate security, compliance, and integration requirements that often bottleneck enterprise deals. Key Responsibilities: • Deliver tailored technical demonstrations connecting Vixio’s platform capabilities to specific business challenges and regulatory landscapes., • Lead discovery conversations with prospects and customers, uncovering KPIs, strategic initiatives, technical pain points, and integration requirements., • Answer technical questions on implementation, security architecture, data delivery, API integrations, and compliance standards with authority., • Act as the core technical liaison between customers, Sales, Product, and Engineering - translating business requirements into technical specifications., • Own RFP responses, security questionnaires, and architecture discussions. Lead proof-of-concept scoping and technical evaluations., • Build deep expertise across the Vixio platform, API integrations, webhooks, data pipelines, and the Regulatory Knowledge Graph., • Maintain clear understanding of global compliance frameworks, GRC workflows, and how regulations vary across jurisdictions and verticals (Payments, Financial Services, Gambling)., • Gather frontline customer insights on integration challenges, technical gaps, and product priorities. Feed this directly to Product and Engineering teams., • Ensure smooth technical handover to implementation teams. Document architectural decisions, integration plans, and success criteria., • Identify and mitigate technical risks during pre-sales and early implementation phases. Escalate blockers early to prevent deal stalls. What You’ll Bring: • Pre-Sales Expertise: 5+ years in Sales Engineering, Solutions Consulting, or Solutions Architecture within B2B SaaS. Experience selling to compliance, risk, and C-suite stakeholders across Payments, Financial Services, or regulated industries is highly valued., • Integration & Technical Architecture: Solid grasp of APIs, webhooks, REST architecture, data pipelines, and modern security/compliance standards. Can analyse client infrastructure and map it to platform capabilities. Experience with Payments (Wise, Stripe, PayPal) or Financial Services integrations is valuable., • Trusted Intelligence Mindset: Understand why AI grounded in human-verified regulatory data is fundamentally different from generic LLMs. Can articulate why Vixio’s combination of 20+ years expertise, 20 specialist analysts, and Regulatory Knowledge Graph covering 200+ jurisdictions matters for compliance risk., • Commercial Acumen & Communication: Translate complex technical details into clear business value for buyers. Equally comfortable with engineers on architecture or executives on strategy. Communication is crisp, credible, and focused on solving customer problems., • Problem Solving & Systems Thinking: Natural builder mindset. Analyse complex issues, improve processes, thrive without rigid playbooks. Comfortable operating in scale-up environments where customer needs inform product direction., • Security & Compliance Acumen: Understand security requirements, SOC 2/ISO 27001, data residency, audit logging, encryption. Trusted conduit between Sales and Technology - able to articulate product capabilities on security RFPs and escalate genuine technical concerns., • Strategic Collaboration & Tech Curiosity: Proactive team player building trusted relationships with sales, product, engineering, and customers. Comfortable using AI tools to drive productivity and genuinely curious about emerging technologies. Understanding the Sales Motion: Enterprise regulatory change management requires champion-driven selling and multi-stakeholder alignment. Your champion - typically a Chief Compliance Officer, Head of Legal, or Head of Regulatory Affairs - owns the business case and internal advocacy. You’ll support them with technical credibility, POC results, and proof that Vixio fits their architecture. Technical evaluation spans compliance (business logic), operations (workflow), and technology (integrations, security, data delivery) teams. You’ll run deep-dives with each group, translating business value across all three. Customers want to see Vixio’s Regulatory Knowledge Graph in action; successful POCs demonstrate accuracy, system integration, and quick time-to-value. Expect detailed security RFPs. You’ll serve as the technical conduit between Sales and Technology, translating product capabilities into technical requirements and escalating genuine gaps to Engineering. Most customers want Vixio connected to existing GRC platforms (ServiceNow, Workiva, MetricStream, LogicGate) or payment processing infrastructure—integration complexity often shapes deal scope. Technical Depth Expected: • API Fundamentals: Read REST API documentation, understand authentication schemes (OAuth, API keys, mTLS), explain webhook patterns. Know the difference between synchronous and asynchronous integrations., • Data Architecture: Understand ETL, data lakes, warehouses, JSON/XML payloads, and how data moves between systems. Can scope data volume and throughput requirements., • Compliance Infrastructure: Familiar with GRC tool workflows (task management, audit trails, reporting), how they integrate with risk management systems, and typical architecture patterns in Financial Services and Payments., • Security Concepts: Understand SOC 2/ISO 27001, data residency and sovereignty, encryption at-rest/in-transit, audit logging, and role-based access control., • Troubleshooting Mindset: Diagnose customer questions, prototype solutions, or escalate to Engineering with enough context to move fast. The Vixio Edge: Hybrid + Global: 2-3 days office-based, work from anywhere globally up to 20 days/year. Comprehensive benefits: competitive salary, bonus, pension, health/dental insurance, EV car scheme, mental health support. High-Performance Culture: Real investment in your growth, coaching, peer reviews, and a team that takes development seriously. You’ll be building expertise in Regulatory Change Management platforms while influencing how Vixio scales into enterprise compliance markets. Partner with Sales teams that understand enterprise software, Product teams building next-generation RegTech, and Engineering teams that take technical excellence seriously. Our Values: Learn more about Vixio’s values and mission at: _

Strive have partnered with a rapidly scaling AI-native workforce management platform transforming how enterprise organisations manage their people. Spanning Scheduling, HR, Payroll, and Comms, the platform replaces decade-old tools that billions of frontline workers are still managed by today. With $100M+ raised and a deeply underserved market finally moving, the momentum is real. They're searching for a Sales Director to build and lead their new business team, this is a genuine build, not a finished playbook to inherit. The Company: · AI-native frontline workforce management platform (Scheduling, HR, Payroll, Comms) · $100M+ raised, including a recent Series B led by Tier 1 investors · 150+ team in under 5 years, 100k+ frontline workers impacted · Selling into a market underserved for decades — social care, hospitality, retail · Strong foundations, growing pipeline, product customers genuinely need Leadership: · Report directly into the VP of Sales · Experienced leadership team with the structure of an established business · Backed by notable VCs including a Google's venture arm The Role: · Sales Director; build, lead, and coach new business sellers · Own PG and the outbound engine behind long-term growth · Bring rigour to complex, multi-stakeholder, multi-threaded enterprise deals · Hybrid: 3x per week in office, central London · Start-up / scale-up scaling experience essential How to apply: Apply, send me an email, message me on LinkedIn, or even just pick up the phone. If you don't have an up-to-date CV, don't worry that's my job to help you with that.

TPP Recruitment is supporting a small, community-based charity to recruit an Interim Service Manager on a fixed-term basis. This Interim Service Manager role is a brilliant opportunity to lead a vital service supporting people facing real hardship, while also shaping systems, quality, and service development during a period of change. Details • Salary: £37,811 FTE, • Location: Northwest London, • Working Pattern: 32 hours across 4 days (Monday–Thursday), • Working arrangements: Hybrid (2 days per week on site), • Contract: Fixed term to 20th April 2027 About the Role As Interim Service Manager, you’ll manage and develop services across multiple sites, leading staff and volunteers. Focusing on monitoring and evaluation alongside planning out services around funders. You’ll combine hands-on front line delivery (including a small caseload) with oversight of quality, compliance, and continuous improvement. You’ll work closely with senior colleagues, to help implement new initiatives and strengthen the service’s impact. Key Responsibilities • Lead day-to-day delivery of the service, • Hold a small caseload to stay connected to frontline delivery and community needs, • Maintain high-quality, compliant provision, ensuring delivery aligns with funder expectations and internal standards, • Use case management systems to report on cases and outcomes, supporting funding needs and future applications, • Drive service development, reviewing procedures and improving systems, • Undertake quality assurance activity, • Support effective volunteer management, • Contribute to budgets, monitoring, evaluation, stakeholder feedback, and action planningSkills / Experience Required, • An experienced Service Manager or Programme Manager used to running front line services, • Charity sector background, • Strong project/service improvement experience, • Confidence with case management and using data to inform reporting and improvements, • Knowledge of working with a variety of funders/commissionersIf this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today! TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us! We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

As a Sales and Leasing Manager your primary responsibility will be to drive revenue growth by acquiring new clients. You will be the frontline ambassador of our brand, responsible for identifying potential customers, initiating contact, and converting prospects into long-term clients. This role is ideal for a results-driven sales professional who thrives on hunting for new business and closing deals. You will require a deep knowledge of the managed office market and the relevant stakeholder with an understanding of flexible office and conventional office leasing. Key Responsibilities: New Business Acquisition: • Proactively identify, research, and target potential clients within the market., • Work with the Sales and Partnerships Director to execute strategic outreach efforts, including cold calling, networking, and leveraging industry contacts, to generate new leads., • Conduct thorough needs assessments to understand the specific workspace requirements of prospective clients and tailor solutions to meet those needs., • Develop and deliver persuasive sales presentations and proposals to decision-makers, effectively communicating the value of Knotel’s offerings. Sales Process Management: • Own the entire sales cycle from lead generation to closing, ensuring a smooth and efficient process., • Consistently meet or exceed quarterly new business sales targets., • Utilise Salesforce to track all sales activities, leads, and opportunities, ensuring accurate and up-to-date reporting. Market Intelligence & Strategy: • Stay informed about industry trends, competitive landscape, and potential market opportunities to strategically position Knotel as the provider of choice., • Collaborate with the Commercial Team, including marketing to refine and enhance lead generation strategies and sales collateral. Relationship Building: • Build strong, lasting relationships with prospects, ensuring a deep understanding of their business challenges and how our solutions can address them., • Act as a trusted advisor to potential clients, providing insights and solutions that drive business value., • Build strong, lasting relationships with Brokers and Agents. Your Skills and Experience: Experience: • Proven experience in a sales or leasing role within the real estate sector (flex or traditional leasing), • Demonstrated success in prospecting, developing, and closing new business deals. Skills: • Strong hunter mentality with a proven ability to generate and close new business opportunities., • Excellent communication and negotiation skills, capable of engaging and influencing senior-level decision-makers., • Proficient in CRM software (ideally Salesforce) and sales pipeline management. Attributes: • Highly motivated, self-starter with a relentless drive to succeed., • Results-oriented with a strong focus on achieving and exceeding sales targets., • Entrepreneurial mindset with the ability to work independently and as part of a team.

Onmo believes that everyone has the right to access, understand and manage their money with confidence. Our ambition is to improve lives by providing better clarity, intelligence and technology to empower every individual in making the smartest financial decisions. We may be young but we have an incredible team in place and big ambitions for the years ahead. We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. This helps them get more from what they have, or with smart decisions, make more of the same. It also means people spend less time with the negative aspects of money and more on the positive - enjoying what the world has to offer. RESPONSIBILTIES • Providing the best customer support by engaging with our customers through our Live Chat, Telephone and Email channels, • Answering customer questions and queries about Onmo’s products and services, understanding our customer’s needs and providing solutions to help them with their financial ambitions, • Providing customers with assistance in managing their account and conducting account maintenance tasks, • Handling account queries about account balances, payments and any other concerns, • Maintain thorough and accurate customer service records, of customer interactions, keeping financial records confidential, • Use various database systems and technology to deliver great customer care, • Follow communication procedures, guidelines and policies, • Be on frontline in identifying, raising and supporting any cases of customer dissatisfaction or vulnerability, • Proactive Contact - maintaining contact and good relationships with our customers throughout the collection’s lifecycle, • Information Gathering - gaining a great understanding of our customer’s circumstances through various questioning techniques., • Making and receiving telephone calls, to work with our customers whilst consistently seeing their point of view and finding the best solution for everyone, to recover outstanding debts., • Negotiating, implementing, and monitoring feasible repayment solutions that consider the customers circumstances while balancing the business's best interests, • Complete income and expenditure assessments with customers and agree appropriate forbearance support FCA Compliance & Consumer Duty: At Onmo we all take collective responsibility for our individual roles in creating the best outcomes for our customers. In this role that involves: • Proactively identify areas where policies or procedures may create foreseeable harm and suggest improvements, • Participate in regular Consumer Duty training and maintain up-to-date understanding of regulatory expectations, • Following the FCA Conduct Rules:, • You must act with integrity, • You must act with due skill, care and diligence, • You must be open and cooperative with the FCA, PRA and other regulato, • You must pay due regard to the interests of customers and treat them fair, • You must observe proper standards of market conduct EXPERIENCE • Passionate in delivering great customer service with strong phone contact handling skills and active listening. You will have the ability to listen, understand and articulate challenging conversations verbally and in writing. You are naturally very friendly, polite, patient and understanding, • Strong negotiation skills, with the ability to sensitively and courageously find the best solutions for customers experiencing financial difficulties, • High attention to detail, with the ability to accurately document information., • Ability to handle sensitive financial information with discretion and confidentiality., • Capable of managing challenging conversations with customers., • Ability to multitask and manage time effectively, working in a fast-paced environment where there is constant change and growth, • Adaptable in your communication and approach to meet different customer needs, • Maintain a high quality of service when supporting a high volume of customers through a variety of contact channels, • Experience in the use of CRM systems and able to learn and adapt to multiple agent tools, • Self-motivated, can be relied upon to follow up on questions and outstanding actions for customers.

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‑growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‑enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‑to‑end customer journeys. We value clarity, empathy for users, and functional designs that are grounded in real operational needs. The Role As a Functional Architect specialising in Dynamics 365 Contact Center and Customer Service, you will be responsible for owning the functional design of modern contact centre and service solutions. You will work closely with clients, product owners and delivery teams to understand service operations, customer journeys and business outcomes, and translate them into clear, implementable functional designs using standard Dynamics 365 capabilities wherever possible. This is a hands‑on delivery role. You will lead functional workshops, shape solution configuration, guide functional consultants, and support delivery through build, test and go‑live. You will partner closely with Technical Architects to ensure functional designs are feasible, scalable and aligned to the overall solution architecture. Key Responsibilities Functional Solution Design • Own the functional design of Dynamics 365 Contact Center and Customer Service solutions, covering cases, interactions, queues, routing, knowledge, and service processes., • Translate business requirements into clear functional designs, user stories and configuration approaches., • Drive a “configure first” mindset, minimising unnecessary customisation. Contact Center & Omnichannel Design • Design end‑to‑end service journeys across voice, chat, email, messaging and social channels., • Define queue models, skills, routing rules and work distribution, aligned to operational goals., • Shape agent and supervisor experiences, including productivity tools, dashboards and insights. Client & Stakeholder Engagement • Lead functional workshops with service leaders, operations teams and frontline users., • Act as a trusted functional advisor, helping clients understand product capabilities, constraints and trade‑offs., • Clearly articulate functional options and recommend practical solutions. Configuration & Delivery Support • Guide and review configuration across Customer Service Hub, Contact Center capabilities and Power Platform., • Support functional testing, UAT preparation and defect triage., • Remain actively involved through go‑live and early‑life support. Adoption, Quality & Governance • Design with adoption in mind, considering usability, role clarity and operational readiness., • Ensure functional designs support reporting, quality management and continuous improvement., • Maintain clear and usable functional documentation. Collaboration with Technical Architecture • Work closely with Technical Architects to align functional requirements with technical design., • Highlight non‑functional considerations early, including performance, scalability and security., • Support integration and data design discussions from a functional perspective. Presales & Early Shaping • Contribute to proposals, demos and early solution shaping for contact centre and service transformations., • Support estimations and scope definition by clearly articulating functional complexity and dependencies. What You’ll Bring We do not expect every candidate to cover every area. What matters most is strong functional design capability, contact centre understanding, and confidence working with clients and delivery teams. Essential • Strong experience delivering Dynamics 365 Customer Service and/or Contact Center solutions in a functional role., • Solid understanding of service operations and contact centre processes, including case management and interaction handling., • Experience designing omnichannel journeys, queues, routing and agent experiences., • Comfortable leading workshops, documenting requirements and producing functional designs., • Experience supporting configuration, testing and go‑live activities., • Ability to work collaboratively with Technical Architects and development teams., • Confident communicator with clients and internal stakeholders., • Relevant Microsoft certifications or a clear commitment to achieving them. Desirable • Experience with other CCaaS platforms like AWS, Gensys etc., • Exposure to Copilot for Service, Copilot Studio or conversational AI from a functional design perspective., • Experience with D365 Customer Insights, knowledge management or workforce management concepts., • Familiarity with Power Platform capabilities used to extend service experiences., • Awareness of new Dynamics 365 releases and roadmap. Why Join KPMG’s Microsoft Business Solutions Team? • Design real‑world service experiences: Work on programmes that directly impact customers, agents and service leaders., • Strong delivery focus: Be part of teams that care about adoption, usability and operational success., • Collaborative architecture model: Work closely with technical specialists while owning functional outcomes., • Opportunities to grow: Develop deeper product expertise or progress towards Solution or Lead Architect roles., • Microsoft partnership: Access early insight into new service and contact centre capabilities., • A culture of clarity and pragmatism: We value thoughtful design, open discussion and sustainable solutions. If this sounds like the kind of role you want to do, we’d genuinely love to speak with you.

Business Architect / Domain Architect – Healthcare Digital Transformation & Analytics Function: Digital Transformation, Analytics Reporting to: Head of IT / Programme Director Location: London, UK (hybrid — regular client-site presence required) Engagement Type: Permanent / Fixed-term Contract / Consulting Sector: Private Healthcare — Hospitals, Clinics, Integrated Care Providers Salary: £90,000 – £120,000 base salary plus bonus and benefits package Compliance: Enhanced DBS Check required prior to commencement 1. ABOUT THE ROLE Our award winning global systems integrator consultancy are seeking an experienced Business Architect / Domain Architect to lead domain-driven transformation programmes within UK private healthcare. This is a senior, client-facing role that sits at the intersection of clinical operations, business change, data and technology delivery. The successful candidate will act as the essential link between clinical and operational business stakeholders — Consultants, Doctors, Nurses, Schedulers and Finance teams — and the IT and data engineering functions responsible for building and maintaining the organisation’s analytical and digital capabilities. You will bring deep UK private healthcare domain knowledge, exceptional stakeholder management skills and hands-on experience delivering end-to-end analytical and transformation solutions — from initial requirements through to go-live and adoption. This is not an order-taking role. The successful individual will proactively build relationships across clinical and operational teams, influence priorities and help shape the transformation agenda across the organisation. 1. KEY RESPONSIBILITIES Clinical & Business Stakeholder Engagement • Act as the primary domain expert on healthcare operations, clinical workflows and patient pathways, translating clinical and business intent into clear, actionable requirements for IT and data teams., • Build trusted, long-term relationships with senior clinical stakeholders including Medical Consultants, Clinical Nurse Specialists, Schedulers, Finance Directors and Operational Managers., • Lead structured requirements workshops, process mapping sessions and discovery interviews across clinical departments, service lines and business functions., • Navigate the distinct cultures of clinical, operational and technology teams, communicating effectively and credibly with each audience., • Engage independently with C-suite stakeholders and executive leadership teams, translating strategic conversations into prioritised transformation initiatives., • Establish credibility rapidly across complex stakeholder groups and influence decisions without direct authority. Business Analysis & Requirements • Produce high-quality business requirements documents, functional specifications, process maps and data dictionaries grounded in healthcare operational reality., • Define and validate clinically meaningful KPIs and performance metrics including theatre utilisation, patient pathway timelines, cancer care outcomes, outpatient volumes, revenue performance and cost indicators., • Translate complex clinical data models and source-system structures into coherent analytical designs that data engineering teams can build with confidence., • Prepare user stories, acceptance criteria and test scenarios accessible to both clinical end users and technical developers., • Identify data quality issues, missing fields and completeness gaps, defining remediation approaches in collaboration with clinical and IT stakeholders. Domain Architecture & Solution Design • Contribute to the design of healthcare data and analytics architectures, ensuring solutions are clinically meaningful, operationally relevant and technically scalable., • Define data domains, master data entities and semantic models for core subject areas including patient, episode, clinical activity, cost and workforce., • Advise on integration patterns between clinical source systems including EPR, EHR, scheduling, finance and diagnostic systems and central analytics or data platform environments., • Guide legacy-to-modern migrations, ensuring business continuity, data lineage and clinical relevance are preserved throughout transformation programmes., • Support governance of analytical products including access controls, refresh cadences and usage monitoring to track adoption and value realisation. Delivery, Adoption & Governance • Work within agile or hybrid delivery teams, contributing to sprint planning, backlog prioritisation, demonstrations, UAT co-ordination and retrospectives., • Champion adoption as a first-class outcome, working with end users post go-live to ensure solutions are understood, embedded and delivering measurable business value., • Produce transparent programme status reporting, surfacing risks and issues early without optimism bias., • Support the measurement and communication of business value delivered by transformation programmes, connecting outputs to clinical and operational outcomes. 1. SKILLS & EXPERIENCE Essential • 10+ years operating in technology-facing business roles aligning business goals with technology roadmaps and transformation strategies., • Deep healthcare provider expertise with a minimum of 5 years operating as a combination of Business Analyst, Business Architect, Domain Architect or equivalent within UK healthcare environments., • Strong understanding of both clinical and non-clinical hospital operations and patient pathways., • Proven ability to engage independently with C-suite stakeholders within hospital environments and translate strategic conversations into actionable priorities., • Demonstrable experience leading or contributing to at least one end-to-end provider technology transformation programme from discovery through to go-live and adoption., • Strong understanding of provider technologies including EHR/EMR platforms, healthcare data platforms and broader healthcare technology ecosystems., • Data and analytics literacy with the ability to engage confidently with data engineers, architects and development teams on solution design., • Produces requirements, specifications and process models that are clear, accurate and accessible to both clinical users and technical teams., • Experienced working within agile or hybrid delivery models including backlog management, sprint ceremonies and governance frameworks., • Availability to work in Central London two to three days per week., • Strong executive presence, stakeholder gravitas and the ability to influence senior decision-makers. Highly Desirable • Experience with clinical data standards and reporting frameworks relevant to UK private healthcare including activity reporting, cancer data submissions, patient safety datasets and NHS reference standards where applicable., • Familiarity with UK private healthcare financial models including PMI, self-pay, Activity-Based Costing, revenue cycle management and budget variance reporting., • Background in clinical informatics, health data science or NHS or independent healthcare IT leadership., • Experience with major healthcare source systems commonly found within UK private healthcare environments., • Understanding of modern cloud data platforms and migration from legacy infrastructure to contemporary architectures., • Awareness of AI and automation opportunities within clinical and operational settings, including clinical risk, human-in-the-loop design and regulatory considerations. 1. PERSONAL ATTRIBUTES • Deeply curious about healthcare operations and motivated by improving clinical and business outcomes rather than simply delivering technical outputs., • A natural relationship builder who earns trust with clinical and executive stakeholders through knowledge, candour and consistency., • Comfortable operating within ambiguity and complexity while balancing multiple workstreams and stakeholder groups simultaneously., • Rigorous and detail-oriented, producing work that is accurate, structured and suitable for senior executive scrutiny., • Transparent and direct, raising risks and issues early and communicating openly., • Strategic thinker, comfortable navigating complex multi-stakeholder ecosystems and competing priorities. 1. WHAT SUCCESS LOOKS LIKE A strong performer in this role will demonstrate the following within the first six months: • Speaks the language of Consultants and Clinicians without defaulting to IT terminology., • Explains why a metric or KPI matters clinically, not simply how to build it., • Earns stakeholder trust quickly through domain credibility and active listening., • Treats adoption as part of the role rather than an activity that occurs after go-live., • Surfaces programme risks early and honestly., • Builds relationships proactively across clinical, operational and technology teams., • Influences transformation priorities rather than waiting for requirements to arrive., • Demonstrates executive presence and credibility with both frontline staff and C-suite stakeholders. Diversity, Equity & Inclusion Our client are committed to building an inclusive working environment where diverse perspectives are valued and everyone is treated with fairness, dignity and respect. We welcome applications from all backgrounds and do not discriminate on the basis of age, disability, gender, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. They also believe that diverse teams lead to better thinking, stronger collaboration and improved outcomes for the healthcare organisations and communities they support.

Earnix is the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization. These fully integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001, with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel. This is a rare opportunity to own the OD and global learning agenda strategy and execution for a complex, international organisation. You'll be the architect of how we grow, develop, and future-proof our people — from frontline capability to executive leadership. You'll sit at the intersection of People, Strategy, and Culture, with a real seat at the table. If you thrive in fast-moving environments, love building things from the ground up, and believe learning is a true business driver — read on. What you’ll do: • Own the Global L&D Strategy – Define and execute an enterprise-wide learning agenda that ties directly to business growth, culture, and capability needs, • Lead Leadership Development – Design and deliver high-impact programmes for emerging talent through to the C-suite — spanning cohort learning, coaching, and experiential development, • Drive the Learning Tech Agenda – Own and evolve the global LMS/LXP ecosystem; stay ahead of AI-enabled learning, digital content, and emerging platforms, • Build & Inspire Your Team – Lead a globally dispersed L&D team — fostering performance, inclusion, and a shared sense of purpose across time zones, • Partner with the Business – Work hand-in-hand with HRBPs, senior leaders, and the C-Suite to identify capability gaps and co-create targeted solutions, • Champion Learning Culture – Embed a mindset of continuous development, curiosity, and psychological safety — from day one to decade one, • Measure What Matters – Build a robust L&D measurement framework; report on ROI, engagement, and impact at executive and Board level, • OD & Change Leadership – Lead or support organisational development initiatives — change management, culture programmes, and succession frameworks You’ll Do It Using: • Global L&D Leadership Experience – 10+ years in L&D, with at least 5 years leading global or multi-regional teams — ideally in a high-growth startup or scale-up environment, • Creation of Programmes & Solutions – Building learning solutions from scratch: frameworks, content, delivery models, and evaluation, • Culture & Values – Embedding culture, values, and behaviours through meaningful, consistent learning experiences, • Leadership Development – Designing and running impactful leadership programmes from first-time managers to senior executives, • English Fluency – Strong written and spoken English is a must. Additional languages are a bonus, • Education – Master's or MBA in HR, OD, Education, or a related field is an advantage

Property Management Administrator 📍 North London | 💰 c. £30,000 Are you a highly organised and proactive administrator looking to join a dynamic Property & Asset Management company in North London? EC Recruitment Ltd are seeking a Property Management Administrator who thrives in delivering excellent service and ensuring customer satisfaction. This is an ideal opportunity for someone with a Customer Service and Administration background looking to get into the property industry. You will be working within a residential block management portfolio, assisting Property Managers with day-to-day operations and providing frontline support to leaseholders and tenants. Key Responsibilities: • Act as the first point of contact for tenant and leaseholder queries, providing excellent customer service., • Support Property Managers by handling correspondence, organising workloads, and ensuring smooth day-to-day operations., • Perform general administrative duties, including filing, photocopying, scanning, and processing incoming/outgoing mail., • Assist with service charge demands and document management. Key Requirements: • Strong time management, prioritisation, and project management skills., • Proficient in Microsoft Office, with experience in mail merging., • Knowledge of Qube (preferred but not essential)., • Excellent communication and customer relationship management skills. 📩 Salary is commensurate with experience. If you're ready to take the next step in your career, apply today!

About the Role We are a collaborative team of consumer data experts with a track record of leading innovation and successfully building companies in the consumer credit information space. We work hard, deliver positive outcomes to our partners and the consumers they serve, and have fun while doing it. If you want to join one of UK's leading fintech startups, this is for you. We're looking for an Account Executive to join our commercial team and drive new business across the UK lending market. This is a pure hunter role. You'll build pipeline from scratch, close new logos, and play a key role in testing GTM propositions for new products and new market segments. We’re looking for someone who takes initiative, is hungry, and uses creative approaches to generatie pipe and win business. If the playbook doesn't exist yet, you'll help write it. Extra points if you've helped build GTM motions at an early-stage company before and want to do it again, this role is for you. • Culture: We are team first. Every member of the commercial team supports each other in achieving their goals and KPIs. We move fast, deliver positive outcomes to clients and win with integrity while having fun., • Location: Hybrid working with minimum 3-days in office. London based but will consider candidates available to regular travel to London and client sites., • Level: Account Executive or Senior Account Executive (If you are an SDR who thinks they have what it takes, apply) How we Work We're a lean, high-trust commercial team of five. You'll be working alongside our VP of Commercial and CEO. This isn't a hand-off culture, you'll collaborate closely with Product, Marketing, Customer Success, and Integration Engineering throughout the entire customer lifecycle. Prospecting and lead generation is a shared effort between you and our commercial team. You'll own your pipeline and sales cycle, but you'll have support at every stage. Post-close, you'll work with Customer Success to drive adoption and identify expansion opportunities. What You'll Do: • Hunt. Relentlessly. Identify, engage, and close mid-market accounts through outbound prospecting and creative pipeline development., • Pioneer new GTM approaches - test messaging, channels, and propositions for new products and emerging market segments., • Bring innovative nurturing strategies to keep prospects warm and move them through buying cycles., • Own the full sales process from initial discovery through contract negotiation and closed-won., • Build deep product knowledge. Understand our data models, delivery capabilities, and how our solutions integrate into customer workflows., • Provide frontline feedback to Product and Marketing on what's resonating and what's not., • Document what works so we can scale it. You're building the repeatable motion, not just hitting quota., • Maintain detailed opportunity documentation in our CRM to ensure seamless handoffs and pipeline visibility., • Achieve quarterly quota and maintain accurate forecasting. What We're Looking For: • 3+ years selling consumer data products, with demonstrable new business hunting experience., • Previous early-stage GTM experience. You've helped build a sales motion before, not just inherited one., • Demonstrable hunger and self-starting mentality. You don't wait for leads, you create them., • Creative and innovative approach to pipeline generation and nurturing—you've tried things others haven't., • Comfortable with ambiguity. You can operate without a fully baked playbook and thrive in environments where you're shaping the process., • Strong commercial instincts and ability to qualify opportunities effectively., • Excellent communication skills—you can articulate value clearly and adapt your pitch to different audiences., • Discipline around process, documentation, and CRM hygiene., • Experience selling into UK financial services or regulated industries., • Familiarity with modern sales stack (Attio, Lemlist, Claude, Notion)., • Genuine interest in product and willingness to develop deep domain expertise. Success Looks Like: • First 90 days: Complete product certification, build initial pipeline, and close your first new logo deal., • 6 months: Consistently forecast and close quarterly targets, establish repeatable outbound sequences that generate qualified pipeline., • 12 months: Achieve ramped annual revenue targets, contribute documented learnings to our GTM playbook, and help define how we scale the mid-market motion. More: • Commission structure: Uncapped, paid quarterly on closed-won revenue, • Equity: Competitive options package, • Location: Primarily remote and flexible, collaborating in the central London office at least 2 days per week., • Benefits: Private health insurance, pension contribution (5% employer match), £2,000 annual professional development budget, flexible working, • Culture: We are team first. Every member of the commercial team supports each other in achieving their goals and KPIs. We move fast, deliver positive outcomes to clients and win with integrity while having fun., • Diversity: We are committed to creating a diverse environment and we are proud to be an equal opportunity employer considering candidates without regard to gender, sexual orientation, race, colour, nationality, religion or belief, disability, or age. About Infact We're building the modern alternative to legacy credit bureaux in the UK. Our mission is to drive competition and innovation in a market that's been dominated by a handful of players for decades. We're early stage, well-funded, and growing. This is your chance to define how we sell and shape the commercial function as we scale. You'll work with a team that values expertise, collaboration, and getting things done. We move fast, we're honest about what we can and can't do, and we're building something that genuinely improves how banks make credit decisions.

Service Delivery / Customer Operations Manager Salary: £40,000 - £50,000 Location: Hybrid, with 2-3 days a week in our Old Street office About Us KareHero is a rapidly growing tech startup helping families navigate the financial, legal, and care complexities of adult social care. Our mission is to support millions of families in accessing affordable care across the UK. Today, we provide coverage to more than 1.4 million families. We work closely with care providers, employers, insurers, and strategic partners to simplify complex care journeys through a combination of technology and human support. We are looking for an exceptional individual with low-ego, high EQ and action-orientation, who thrives in fast-paced environments, communicates with clarity, operates with ownership and discretion. You should be customer-obsessed and looking for ways to improve how we serve them because this role would provide a unique opportunity to shape the future of our customer operations and service delivery, with a clear progression into the Head of Operations role in due course. About the role We're looking for a Service Delivery Manager to lead the day-to-day running and coordination of our Care Concierge service. This is the team families rely on when situations become complex: hospital discharges, sudden changes in care needs, and navigating funding. You’ll lead from the front, supporting the team, staying hands-on with the inbox, and owning challenging escalations. You'll set the standards and define how the team operates as we scale across two areas: • Care Delivery: 1:1 care navigation, covering funding and benefits, care planning, hospital discharge, and the complex, sensitive cases that require a steady hand., • Member Experience: connecting people to the right support at the right moment, keeping them engaged across their journey, and owning the end to end experience. What you'll be responsible for Running the service day-to-day • Keep the team running across capacity, workload and priorities., • Manage knowledge base including SOPs, documentation and reporting., • Own high-level escalations, including complex, sensitive, and emotionally heavy cases, with calm judgement., • Turn patterns into improvements, spotting recurring themes in what families come to us with and feeding them back into the service., • Own relevant metrics, including (but not limited to) activation, conversion and outcomes to deliver service improvements., • Build expertise in the health and care industry, and use it to upskill the team and lift the quality of every customer interaction., • Own workforce planning needed to meet SLAs, manage coverage and capacity so the service stays resourced as volume grows and fluctuates. Leading and improving how we work • Build and own automated workflows across the customer and provider journey, from inbox triage and routing to follow-ups and reporting., • Manage and build a small team, including hiring and onboarding; shaping individual roles and methods of working., • Work cross-functionally with Product and Customer Success to build new services, support renewals, and shape features as we scale., • Bring frontline insights into decisions about pathways and potential friction., • Treat scalability as a design principle. Look at ways to build the service so it can absorb significant growth (new enterprise clients, rising volume) without simply adding headcount. About you A customer-obsessed operator who thrives in ambiguity and enjoys building from the ground up. Able to remain steady when the work gets heavy and is happy in the work. You'll likely be a fit if you've: • Significant time across customer-facing operations, ideally startup or scale-up, with a bonus for wellbeing, healthcare or employee benefits., • Handled high-stakes, sensitive escalations with calm judgement, and know when to flag or pull others in., • Built and developed a service-led team doing demanding, emotionally weighty work., • Improved processes, standards and playbooks that hold up as a service grows., • Built automated workflows and embedded AI tooling into a live ops or service function, or a clear, demonstrable sense of how you'd do it., • Owned service or experience outcomes, with a data-driven approach to outcomes and decisions., • Worked cross-functionally with Product and Customer Success in a fast-moving environment., • Used CRM and support tools like Intercom, Attio, HubSpot or Zendesk. Nice to have: • Background in CX, case management or complex service delivery., • Working knowledge of social care or healthcare, or lived experience as a carer., • Curiosity in new tools and technologies, including AI, to speed up response times and help users self-serve. Career pathway: This is a role with a clear trajectory. You will own service delivery from day one, grow into Head of Operations as the company scales. You'll start close to the frontline, master service delivery first, then take on capacity, strategy and ownership of the whole operation over time. We're looking for someone with the ambition, judgement and versatility to match that ceiling. Interview process: • Screening call over Google meet with Richa, our People and Talent Lead - a chance for us to get to know each other better, • Skills interview over Google meet with Ling Chan, our current Head of Business Operations - a chance for you to display your skills, and ask first-hand about the day-to-day, • An at-home task, • Presentation of task response to Ling and Stephanie (our Founder and CEO) and values interview - ideally in-person Benefits: We know how important benefits are, and we’re committed to offering the best possible package for a company of our size. • Competitive salary of £40k-£50k per year (full-time), depending on experience., • 25 days annual leave plus bank holidays, and an additional day off for your birthday., • Hybrid working arrangement with 2-3 days per week in our London office (with Gym, and access to over 40+ different office locations across London), • Generous stock option package (EMI shares), performance dependent., • Up to 7 days of paid carer’s leave annually to support a loved one., • A collaborative and supportive team environment, with both virtual and in-person social activities designed to maintain strong team connection and culture. We welcome applications from all backgrounds and perspectives and we can offer interviews at times that suit you if you have caring responsibilities, or find it hard to take time off work. If you consider yourself to be disabled under the Equality Act 2010 and would like to discuss reasonable adjustments for any part of the interview process then please simply flag this within your application.

About Us As one of the UK's most trusted partners in high-stakes exam preparation, Exam Papers Plus is redefining the path to success. Trusted by over 100,000 families, we deliver a structured, data-driven experience that adapts in real-time to individual learning profiles. Our mission is to build the knowledge, mastery, and confidence required for peak performance, supporting every learner through every major academic milestone. Your Role This is an AI-native role with real room to grow. Our Head of Operations is building the core of our customer operations infrastructure, the support tooling, the automation, the AI call setup, and you will come in to run it, build on top of it, and make it better every day. You will be the person closest to our families, using automation to keep routine queries off your plate so your time goes where it matters: talking to customers, understanding what they need, and feeding that intelligence back into the business. As you grow into the role, you will take on more ownership of the stack, the customer relationships, and the commercial insight that comes with being closer to our families than anyone else in the company. This is a genuine step-up opportunity for someone early in their career who wants to develop into a broader operations leadership role over time. What you'll be responsible for: • Own the frontline for customer enquiries and the triaging logic behind it: deciding what AI answers automatically on first line and what needs a human. You'll be the person who makes our AI flourish on first line, and extend what it can handle over time., • Run and improve the support tooling behind it: knowledge base, chatbot flows, and response templating. You will learn how it works, keep it running well, and steadily extend it., • Handle the enquiries that need a human, and route the right conversations to our customer success team, briefing them on what the customer needs., • Turn what you hear on the frontline into clear data and insight, so customer success can spot retention and growth opportunities and act on them., • Feed that same frontline insight into product, content, and campaign decisions., • Report on automation performance, customer satisfaction, and the outcomes that follow. What you'll bring AI and Technology • Genuine curiosity about AI support tooling: chatbots, automated triage, AI call centre platforms. You do not need to have built these before, but you should be excited to learn and improve them., • Comfortable picking up new tools quickly. We use modern CRM (Attio), support platforms (Freshdesk), and AI call automation (Retell, 11Labs), and we will support you in getting up to speed., • Automation-first mindset: when you see a repetitive task, your instinct is to find a better way. Experience and Background • 1 to 3 years in a customer-facing or operations role, ideally in SaaS, EdTech, or consumer tech., • Equally happy improving a workflow and picking up the phone to a customer., • Keen to develop commercial awareness and the confidence to spot retention and growth opportunities., • Experience in education or EdTech matters to us. It is not a formal requirement, but it is close to one: between two otherwise similar candidates, we will favour the one who has worked in education. An understanding of the parent mindset is a strong advantage. Mindset • Self-motivated and keen to step up. You take initiative and want to grow into more responsibility., • Excited by AI as a way to improve customer interactions, not just cut costs., • Curious about customers and confident sharing what you learn. What success looks like • Routine queries resolve automatically, and your time goes on the conversations that matter., • A growing outreach programme that helps families and drives real value through retention and growth., • You become the person in the business who knows the customer best, and it starts to show in the decisions being made around you. What's on offer • Reporting to: Head of Operations, • Salary: £30,000 to £40,000 depending on experience, • Pension: 5% matched, • Location: UK-based, minimum 3 days a week in our Farringdon office (London), • Real progression: this role is designed to grow into broader operations ownership over time

Step into a new space where technology meets culture and every visitor interaction matters. This is a fixed term contract of 24 months. The Role This is a launch-phase leadership appointment for an AI exhibition and education space. You will take full ownership of building the site’s operational foundation before the doors open, and lead an engaged team of up to 25 people once they do. From designing the staffing structure to establishing workflows, SOPs and visitor experience standards, your impact will be visible from day one. Key responsibilities include: • Designing and implementing the full visitor services team structure ahead of opening, • Leading recruitment and onboarding for the Team Leader and frontline Educator team, • Acting as the lead site representative with local authorities, community organisations and corporate stakeholders, • Holding primary responsibility for Health and Safety compliance, safeguarding and emergency procedures, • Managing the operational budget, KPIs and visitor satisfaction performance, • Overseeing facilities, bespoke interactive installations and contractor relationships, • Supporting duty management during peak periods and key events Sound like you? You bring at least five years of senior leadership experience within a museum, visitor attraction, cultural venue or commercial leisure environment. You have delivered a site opening or built an operational team from scratch, and you know how to scale a frontline team without losing standards.

🌿 Your role & impact We are looking for a full-time Store Supervisor to join our team in our first London boutique in Westfield White City. The Store Supervisor / Key Holder plays a critical role in the day to day leadership of the Aroma-Zone store. Acting as a role model on the shop floor, they support the Store Manager in delivering an exceptional customer experience, driving commercial performance, and ensuring operational excellence. This role carries responsibility for opening and closing the store and supporting the team during trading hours. You role model Aroma-Zone's Self-CARE values every day creating a warm, empowering, humble and service led culture where every customer feels seen and every team member feels supported. As a frontline leader, you help build a positive, inclusive environment rooted in care, transparency, learning and wellbeing. Customer Experience & Brand Ambassadorship • Deliver an outstanding, warm and educational customer experience at all times, • Act as a true Aroma-Zone brand ambassador, confidently explaining ingredients, routine and benefits, • Support the team in offering personalised advice and building trust with customers Team Support & Leadership • Support the Store Manager in motivating, coaching and developing the store team, • Lead shifts with confidence, setting the pace and energy of the shop floor, • Support onboarding and training of new team members, particularly on product knowledge and routines, • Act as a first point of contact for the new team during shifts, resolving issues with professionalism and care Commercial Performance • Support the achievement of store KPIs including sales, ATV, UPT, CRM and conversion, • Actively encourage selling of routines, hero products and seasonal launches, • Identify opportunities to improve performance and feedback insights to the Store Manager, • Support in-store events, workshops and brand activations Operations & Key Holder Responsibilities • Open and close the store in line with company procedures, • Ensure cash handling, till operations and end of day processes are followed accurately, • Support stock management including deliveries, replenishment and stock accuracy, • Ensure health & safety, security and operational standards are maintained at all times Communication & Collaboration • Ensure clear communication between store team and management, • Cascade key messages, promotions and new product information to the team, • Provide regular feedback on customer insights, product feedback and team needs 🌱 Your strengths • Previous retail experience in a supervisory or senior sales role, ideally within beauty, wellness, or premium retail, • Strong operational and organisational skills - you love keeping things running like clockwork, • Confidence in cash handling, stock control and health & safety practices, • Ability to lead by example and motivate a diverse team, • A commercial mindset - you understand how operations impact sales and service, • Excellent problem-solving skills and calmness under pressure, • Confident using Excel, • Service-minded with excellent communication skills, • Customer focused and satisfaction driven in every interaction, • Flexible and adaptable, always ready to meet evolving store needs Benefits • 30% Discount on Aroma-Zone products, • Complimentary products every month, • Discretionary bonus & commission schemes, • Company Pension scheme ✨ Why join Aroma-Zone? This is a rare opportunity to play a key role in the UK launch of one of France's fastest-growing beauty and wellness brands. Join a purpose-led company that champions transparency, authenticity and education, and empowers customers to take control of their wellbeing. At Aroma-Zone, we believe diverse perspectives make us stronger and are committed to fostering an inclusive environment where everyone can thrive.

Job Title: Ecommerce Manager Location: Greater London Salary: £40,000 - £48,000 Hours: Full-time, Mon-Fri (Hybrid, 3 days office, parking onsite) About the Role: As the Support Manager for eCommerce & B2C, you will lead day-to-day customer support operations with primary focus on consumer channels and digital commerce platforms. You will manage frontline customer relationships, oversee support team delivery across multiple digital touchpoints, ensure service excellence, and operationally support eCommerce platforms managed by the Head of Commercial Projects. This is an operational role focused on digital customer experience, team leadership, and driving online customer satisfaction, with supplementary B2B account support. To be successful in this role you will ideally have experience within Tech FMCG or FMCG. What’s in it for you? • Working within forward thinking gaming company, • Supporting culture, • Development opportunities, • Brilliant break out area with gaming consoles and fully stocked bar Ecommerce Manager Responsibilities: • eCommerce Platform & Marketplace Management, • Digital Analytics & Performance Tracking, • Team Leadership & Training, • Technical & Systems Management, • Channel Coordination & Cross-Functional Collaboration Ecommerce Manager will have / be: • B2C experience within Tech FMCG, • Experience managing third party marketing, • Proactive, • Adaptable, • Experience working across Europe & US markets ideally but not mandatory

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Bot Controllers Location: London Work mode: Hybrid - 3 + on demand in case of any important meetings Contract duration: initially 3 months with possible extension Pay Rate: £739 per day all inc. (Inside IR35) Responsibility: • Oversees the full lifecycle of automated bots and AI agents, ensuring secure, compliant, and efficient operation., • Manages performance monitoring, handles escalated enquiries, drives continuous bot training, and acts as the link between operational and development teams., • Operational ownership for the full lifecycle of automated bots and AI agents, requiring strong skills in run operations, monitoring, and continuous improvement., • Must be able to manage bot performance, handle escalations, triage incidents, and coordinate fixes/enhancements with development teams while ensuring secure and compliant operation (access controls, auditability, safe responses)., • Practical experience with automation platforms (UI-Path RPA/IPA and/or conversational AI/agent platforms), structured bot training/knowledge management, and KPI-driven optimisation is essential—acting as the bridge between frontline operations, service owners, and engineering. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.

Staff DevOps Engineer - 3, 4 and 5 day work week available London (King's Cross) HealthTech | NHS-facing | High-Growth Up to £120,000 (pro rata) Albany Growth are partnered with a fast-scaling healthtech business building software used daily by frontline NHS staff. Backed by a major European healthtech partner and growing quickly, they're hiring a Staff DevOps Engineer to own their infrastructure, pipelines, and reliability function as the platform scales. Main headlines: • Own the full infrastructure stack end-to-end: IaC, CI/CD, observability, and incident response in a regulated environment, • AWS-native setup with Terraform, Docker, GitHub Actions and Octopus Deploy: mature tooling, no legacy mess to untangle, • Small, high-trust engineering team where your decisions have direct impact on product delivery velocity, • Regulated domain - meaningful compliance work, not box-ticking, • Greenfield opportunity to build out observability and automation properly from the ground up Further details: • King's Cross, London: Flexibility to work 3, 4 or 5 days per week with salary pro rata, • Up to £120,000 for 5 days, and pro rata salary for 4 or 3 day setup If you're a strong DevOps or SRE engineer who wants their infrastructure work to have real-world consequences and the autonomy to do it properly, apply or reach out directly.

🚀 Founding Forward Deployed Engineer 💰 £100,000-£200,000 + equity ✈️ ~25% travel 📍 UK-based We're partnered with an ambitious, well-backed AI company building technology that's already being deployed into some of the most demanding, high-stakes environments in the world. You'll be one of the first Forward Deployed Engineer. Fully embedded with customers in high-stakes, mission-critical environments, turning their hardest problems into software that ships. One day you're deep in the codebase; the next you're on-site translating a frontline need into a working build. You own it end-to-end: scope, build, integrate, debug, ship. It’s the perfect opportunity to have real, tangible impact at your speed, no waiting around! How the role actually works You get real access, not read-only APIs. You'll work directly with the systems and data that matter, own builds from blank page to production, and carry what you learn in the field straight back into the roadmap. As a founding hire, you're not slotting into a process, you're defining what the FDE function becomes, writing the playbook as it comes. What you'll do Embed with customers and ship solutions to their hardest problems. Take AI from proof-of-concept to live production where the stakes are real. Be the technical bridge between the engineering team and the people relying on the product. Not just building the MVP but working e2e, seeing the product to fruition and owning the customer side of the process. As a founding hire in this area, you’ll help shape the playbook the next 10 FDEs will run on. What we're looking for (the bar) This role leads with engineering. You write and ship production-grade code with no one holding your hand. On top of that, you're genuinely strong on the customer side. You can earn trust with a frontline user and a C-suite in the same day. You don't need to be world-class at both; you need to be world-class at building and excellent in the room. Comfort with ambiguity and fast context-switching is essential. Why it's different Founding ownership, real equity, and a front-row seat to a company scaling fast in one of the most demanding AI markets there is. The network and growth ceiling here is rare. Process: • short intro call,, • Tech chat/review, • a practical build exercise (real live problem),, • and a conversation with the founding team #ForwardDeployedEngineer #FDE #Hiring #FoundingEngineer #AIJobs #SoftwareEngineering #TechJobsUK #AIEngineer #NowHiring #StartupJobs

Operations Engineer (Security & IT) 💷 Salary: £40,000 - £60,000 📍 Location: Remote I'm supporting a growing managed security and IT services provider that is looking to hire an Operations Engineer who can own technical delivery end to end, from the moment an issue is detected through to a clean resolution. The business builds its own technology in-house, works alongside a managed services team, and has recently moved into managed IT. This role is for a hands-on engineer who leads with security thinking but is just as comfortable rolling up their sleeves on the practical side. The role No two weeks look quite the same. The remit pulls together six strands: • Frontline support: picking up a broad mix of 1st and 2nd line IT and security tasks across varied systems, dealing with customers directly to get them back up and running., • Incident response: triaging alerts coming through from the SOC, steering customers' internal teams on how to remediate, and stepping in to action fixes yourself., • Product work: getting under the bonnet of the in-house software, working to strategic roadmaps that strengthen customers' security posture, and tailoring controls to each customer's needs., • Client ownership: running regular check-ins and service reviews with clients large and small, unpacking their security concerns and walking them through the roadmap., • Pre-sales: partnering with the sales team on demos and proofs-of-concept for prospective clients., • Delivery: running ad hoc security and IT projects from start to finish, keeping internal and external stakeholders aligned. What they are looking for • A 1st class degree in Computer Science, Cyber Security, Engineering, Mathematics, or Physics., • Practical, hands-on experience, whether that comes from homelabs, open-source contributions, or looking after live environments., • A strong grounding across operating systems, networking, security protocols, scripting, and cloud infrastructure., • Sharp problem-solving instincts., • Drive and ambition in equal measure., • A natural curiosity and the appetite to keep teaching yourself. Progression By the three-month mark you would be handling complex client issues on the core agent software independently, holding your own as a security analyst across detection, response and remediation, building and rolling out critical security controls, and starting to take on client accounts. By twelve months the picture widens: troubleshooting the trickiest controls, leading service reviews for larger clients, presenting to senior stakeholders, contributing to pre-sales work, running sizeable projects, and bringing on more junior colleagues. Package • Salary: £40,000 - £60,000, • Full support through professional certifications and a structured training programme., • The chance to speak at industry conferences and build a name for yourself., • A team you can learn from, with backgrounds spanning banking, consulting, high-tech, and cybersecurity. This role is for someone who enjoys variety, sits where technical detail meets client relationships, and turns security concepts into something both technical and non-technical stakeholders can act on, delivering real value along the way. Please message me directly if you would like to discuss the role, or feel free to share with someone in your network.

Senior Analytics Engineer (IC3) Full-time · Hybrid · London, UK Are you an analytics engineer who loves turning messy data into clean, trusted datasets that actually get used? We're building a data platform that powers a fast-growing marketplace — and we're looking for someone to help shape it. About the role You'll partner with data scientists and business stakeholders to design and build high-quality data models across our finance, payments and shipping domains. A big part of your work will be modernising our Looker setup — refactoring definitions upstream into our data stack to make it simpler, faster and less dependent on manual changes. What you'll be doing • Designing and building scalable data models in finance, payments and shipping domains, • Refactoring Looker models into performant upstream data models and reducing manual overhead, • Enabling self-service for business users while providing frontline Looker support, • Owning CI/CD pipelines via GitHub Actions and upholding data quality and governance standards What we're looking for • Strong SQL and Python skills, with hands-on experience in dbt, Databricks, Airflow or Looker, • Solid analytics engineering fundamentals — data modelling, warehousing, performance optimisation, observability and governance, • Experience in a marketplace or e-commerce environment, with comfort around metrics like GMV, conversion rates and retention, • Background working with financial data, reconciliation and regulatory controls, • Clear communicator who can translate user requirements into technical solutions and work autonomously, • Experience developing CI/CD pipelines using GitHub Actions Why join us? • High-impact work on a growing marketplace, • Genuine influence over the data roadmap, • Collaborative, curiosity-driven data culture

Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people.Enter Sona: the next generation of AI-native, fr

HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting-edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast-food (QSR) chain.This role is explicitly adoption- and outcomes-focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success.This is not a support role. Success is defined by measurable end-user utilisation, consistent behavioural adoption, evidence-based value, renewal retention, and thoughtful account growth • Drive End-User Adoption & Utilisation (Primary Accountability), • Own utilisation outcomes, not just customer satisfaction or activity., • Execute against the HALOS utilisation framework:, • Assignment – devices correctly assigned, activated, and deployed, • Activity – meaningful, appropriate recording behaviour, • Consistency – normalised usage across shifts, roles, and locations, • Evidence – footage actively reviewed, bookmarked, shared, and operationalised, • Identify and remediate zero-recording and low-usage cohorts as leading indicators of churn risk., • Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns., • Strategic Account Ownership, • Serve as the primary post-sale owner for strategic enterprise customers., • Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance., • Translate customer objectives (safety, de-escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes., • Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes., • Change Management & Workforce Enablement, • Lead adoption and enablement strategies across large, distributed frontline workforces., • Partner with customer leadership to:, • Position body-worn cameras positively with employees, • Address cultural, regulatory, and privacy considerations (including UK-specific requirements), • Reinforce expected behaviours and operational usage norms, • Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform., • Proactive Risk Management, • Identify early indicators of disengagement, misalignment, or adoption breakdown., • Intervene early to correct course before issues escalate., • Own customer health holistically — behavioural, operational, executive, and commercial., • Commercial Ownership: Renewals & Expansion, • Own end-to-end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution., • Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value., • Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive-level ROI narratives., • Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes., • Ensure expansions are operationally ready and adoption-led, avoiding unused or underutilised licences., • Cross-Functional Leadership, • Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise-scale, frontline use cases)., • Maintain clear ownership boundaries and minimise internal handoffs., • 8–10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware-enabled SaaS, • Proven track record owning renewals and expansion, not merely supporting Sales-led motions, • Experience managing large, complex, multi-site enterprise customers, • Strong commercial acumen paired with adoption-led success, • Comfortable operating at both executive and frontline operational levels, • Based in the Greater London area, with flexibility to travel as required, • High, consistent end-user utilisation and evidence creation, • Strong renewal rates driven by demonstrated value, • Predictable, thoughtful expansion rooted in adoption, • Clear executive alignment and commercial credibility, • Customers who view HALOS as a strategic, commercial-impacting partnerBenefitsGenerous Annual Leave AllowanceCompetitive salary and commission/bonus package Learning and Development opportunitiesPrivate Health InsuranceCycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring ProcessHere’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date. Application30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager30 minute meeting with wider departmentOffer! Diversity & InclusionWe’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human-centred support. We’re also launching globally, helping practitioners across the USA, EU, and Australia make a difference. The opportunity at Beam We’re looking for Senior (and above) software engineers with a product-mindset to join our product teams to help build the future of Beam with the right technologies. It’s a passionate and growing team (doubled in size in 2024) and values autonomy, empowerment and bias-to-action. We want engineers who want to take responsibility for the product they are building and take part in every part of the product creation. We’re solving some hard problems that aren’t just technical, and value people who want to solve them with us. What you’ll be doing Help build our technology for the future - be it infrastructure or front-end. We value generalists Work with product, design, commercial and analytics to figure out what new features to build within our product Building internal tools - for our team to help as many people as efficiently as possible Using the latest generative AI tooling to empower our caseworkers to focus on what matters, helping those in need Get deep into the power of the LLMs that exist and figure out ideal optimisations across our systems with them Why is this exciting? Our MagicNotes product is already used by thousands of case workers per day - you will have an opportunity to figure out the future of it or you’ll be designing and defining the future of our BeamForce product You will have a high degree of autonomy working with other exceptional and like minded engineers and product people You will see your features used by people who really need them - and see the amazing 5-star feedback we get in return for building these critical features Who we’re looking for Breadth of experience across infrastructure, backend and frontend technology stacks: We use the latest Ruby on Rails, Turbo, Phlex, AlpineJS, TailwindCSS, AWS, PostgresSQL to name a few technologies OpenAI & Claude for LLM interfacing We are not wedded to them and will rapidly evolve over the next 3-6 months with the right technologies Has worked in complex software systems - both front-end and back-end and understands the importance of good data structures, a scalable architecture and constantly evolving tech stack You care about the “right tool for the right job” and pick the pragmatic options when building software Enjoys working in cross functional teams - PMs, UX, Designers and Data You have a product mindset: you care about customer outcomes and you want to make data-informed decisions You have an entrepreneurial, get-things-done attitude You'll contribute to fostering a culture of psychological safety, inclusivity, collaboration and continuous improvement within the team through participation in retrospectives and feedback You're passionate about social mobility We're committed to advancing equity, diversity, and inclusion through our work as an organisation, and that starts with the team we build. 53% of the people we support are from ethnic minority backgrounds and 17% have disabilities. We believe we serve these people best when we’re a diverse and inclusive team. To that end, we particularly welcome applications from ethnic minority candidates and/or those who’ve experienced social disadvantage. Application process We take hiring seriously. We have a 4-stage and an optional 5th interview process, giving you plenty of time to learn about Beam while we get to know you. 30 mins with our Talent team 45 minute Interview with Ben, our VP Engineering 1 hour technical test with two of our Senior Engineers 1 hour systems design interview with two of our Senior Engineers 30 minute product and cultural interview with one of our founders Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We’ve picked up an armful of for our work, including one from our former Queen. We've also been named by WIRED as one of London's and by LinkedIn as a . Meanwhile, we've been covered in the media literally thousands of times, including the likes of . We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of _, Calm, Shazam and Dropbox. Generous _ share options Access to therapy, coaching, classes & content - powered by _ Your own financial well-being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6-week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.

HockeyStack is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses, partnering with third-party data providers, and deploying custom AI research agents. We use this data to power applications that automate high-value, high-complexity workflows across the go-to-market and revenue teams. Our core products include: Marketing Intelligence – instantly answers questions like “What led to that sudden drop in pipeline?” Account Intelligence – surfaces next-best actions to help reps move target accounts toward conversion Since launching in January 2023, we’ve come through Y Combinator, raised a $26M Series A led by Bessemer. We’re growing 3× year-over-year, have hit multimillion ARR, and process over 60 TB of GTM data monthly. Based at our San Francisco HQ, we operate fully in-person, move fast and hire people who are ready to win. We are looking for a Customer Success Manager who is passionate about helping customers unlock the full value of HockeyStack. In this role, you will be the strategic partner to our customers—guiding them through onboarding, driving product adoption, and helping them translate data-driven insights into business impact. You’ll ensure our customers realize fast time-to-value, renew with confidence, and grow with us over time. Own the full customer lifecycle—onboarding, activation, adoption, growth. You’re not just managing accounts; you’re driving impact and ensuring every customer realizes the full power of HockeyStack. Define and execute value roadmaps for every account. Minimize time-to-value, accelerate adoption, and tie every milestone to measurable ROI. Operate as a strategic partner across marketing, sales, and revenue teams. You’ll bring clarity where there’s confusion, action where there’s delay, and results where others fail. Proactively surface insights and opportunities to help customers expand their use of the platform—and their investment in it. Track, measure, and prove ROI relentlessly. You’ll equip champions with the evidence they need to justify every dollar and unlock more budget. Move seamlessly across Enterprise, Mid-Market, and SMB segments—bringing precision to high-touch and scale to low-touch, with zero drop in quality. Work cross-functionally to eliminate friction and solve hard problems fast. You’ll chase blockers across the company and refuse to let customer value stall. Act as the voice of the customer—filtering signal from noise and helping shape the future of the product with firsthand insights from the field. Relentless Customer Focus: You wake up thinking about your customers’ success and go to bed making sure nothing is left hanging. You’re not here to satisfy; you’re here to transform. Commercially Sharp: You know what drives renewals, upsells, and growth—and how to turn value into revenue. You help customers win, and in turn, we win bigger. Bias for Action: You don’t wait for perfect. You ship, solve, adapt, and move. You’re fast, flexible, and allergic to excuses. Executive Ready: You can confidently engage a CRO, CMO, or CEO—and still build rapport with a frontline IC. You speak the language of business and back it up with data. High Standards, No Entitlement: You set the bar high for yourself and your teammates. You don’t hide behind process, seniority, or bandwidth. You do the work, own the outcome, and make the team better. Versatile Operator: Enterprise or SMB. Strategic or tactical. High-touch or scaled. You adapt to whatever’s needed to drive customer success at speed. Ownership-first mindset — you take initiative, move fast, and figure things out Thrive in early-stage, high-urgency environments where speed and impact matter Curious, self-aware, and feedback-driven — you bring energy, not ego See this role as a defining chapter — not a stepping stone or side quest 3–6 years of experience in a Customer Success, Account Management, or Consulting role at a B2B SaaS company Proven ability to manage a portfolio of customers and deliver results across onboarding, adoption, and expansion Experience with value-based selling and communicating ROI to executive stakeholders Strong understanding of GTM functions and familiarity with revenue and marketing data Comfortable with both high-touch and tech-touch motions across customer segments Ability to work cross-functionally and drive alignment around customer outcomes We’re at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You’ll be joining a company with real traction, rapid growth, and meaningful backing—where every person still shapes the outcome. This isn’t just a job. It’s a chance to build something category-defining with people who care deeply about doing it right. The on target earnings range for this role is $120,000 to $200,000 USD, adjusted for location, experience, and qualifications. HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Systems Engineer/Systems Analyst (.Are you a Systems Engineer/Systems Analyst or similar looking to join a leading Military Flight Training School who are delivery next generation training for some of the UK's most intense frontline missions.Do you want a role that will be both challenging and rewar

Animal Welfare Investigations Project (AWIP) is on the frontline of the fight against organised animal cruelty — from dogfighting and wildlife trafficking to the global dog-meat trade. Passion for animal welfare and investigative storytelling. The chance to make a tangible difference for animals w

Business Development Representative (German Speaking) Location: Remote/Hybrid - 2 days per week in Central London office Job Description We’re seeking a passionate and driven German speaking Business Development Representative (BDR) to join BlueVoyant’s revenue teams. BlueVoyant is looking for a BDR to develop leads from marketing campaigns and drive pipeline to help meet sales quotas. The BDR will be responsible for acting as an internal link between Marketing and Sales teams. This role is focused on seeking and qualifying new business opportunities by contacting and developing relationships with potential customers through inbound and outbound efforts. The BDR will work with key stakeholders in sales and marketing to develop strategies and tactics to create top of funnel demand, and a proven track record of hitting or exceeding targets. The BDR needs to use communication skills to cultivate and nurture strong relationships with customers from the beginning in the first contact and apply their market and business knowledge to identify and qualify business opportunities to drive customers to the Sales team. Responsibilities • Proactively seek new business opportunities in the market, • Prospect through cold calling and emailing, • Develop and execute lead generation strategies to schedule targeted number of appointments for sales team (go above and beyond quota), • Qualify leads from marketing campaigns as sales opportunities, • Implement call scripts, campaign cadences, email pitches, and other outreach to improve leads generated, • Use our prospecting tools to accomplish your goals and to efficiently capture team activity in database, • Accomplish meaningful metrics and reports to measure productivity and quota attainment, • Report to Marketing and Sales on results, • Stay up to date with new offerings and new pricing/payment plansRequirements, • Languages - Fluent German, • Competitive, self-motivated, and resourceful, • Track record of achieving objectives, • Understanding of sales performance metrics, • Experience with a CRM and email automation tools are required (Salesforce, SalesLoft, ZoomInfo is preferred), • Accomplish training plan requirements, • Confident communicator - listener and engaging conversation, • Wants to belong to a team and is eager to produce results, • Good, positive attitude is a must, • Proficient use of English - verbal and writtenIdeally, • Gained experience in the cybersecurity industry or high tech. Any and all certifications are a plus., • Experience with any AI tools, • Languages - Dutch to support the Benelux region About BlueVoyant At BlueVoyant, we recognize that effective cyber security requires active prevention and defense across both your organization and supply chain. Our proprietary data, analytics, and technology, coupled with deep expertise, works as a force multiplier to secure your full ecosystem. Accuracy! Actionability! Timeliness! Scalability! Led by CEO, Jim Rosenthal, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200, and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies. Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest, and Latin America. BlueVoyant uses AI-assisted tools within our applicant tracking system to help identify candidates whose experience and skills best match the requirements of a role. This technology provides hiring teams with additional insights to support fair and efficient hiring decisions. Please note that all applications are reviewed by a member of our hiring team, and final hiring decisions are made by humans, not AI. By submitting your application, you acknowledge that AI tools may assist in the evaluation of your resume as part of the recruitment process. For more information on how we process your personal data, please review our Candidate Privacy Notice available at _. All employees must be authorized to work in the United Kingdom. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. BlueVoyant Candidate Privacy Notice To understand how we secure and manage your personal data upon submitting a job application, please see our Candidate Privacy Notice, which can be found here - _

Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. As a FinCrime Business Banking Senior Investigator, you will play a pivo

Job Advertisement: Organised Immigration Crime Development Specialist Location: Nationwide (Travelling when Required) Contract Type: Temporary Hourly Rate: £19.78 Working Pattern: Full Time Driving Required: Preferably but not essential Are you passionate about public service and committed to making a difference in policing? Our client iDevon and Cornwall Police are seeking an enthusiastic OIC Development Specialist to join the OIC Domestic Taskforce! This is an exciting opportunity to contribute to the national response against Organised Immigration Crime (OIC) and support frontline policing across England and Wales. Key Responsibilities: As an OIC Development Specialist, you will play a crucial role in: Delivering priorities set by the NPCC and the Home Office to enhance frontline policing. Collaborating with statutory agencies and NGOs to improve intelligence and disrupt Organised Crime Groups. Working with the Home Office and Border Security Command to enhance policing responses. Developing and facilitating workshops and briefings for frontline officers and senior leaders. Implementing effective safeguards to prevent the criminalisation of victims. Sharing best practises across all UK Police Forces in collaboration with Regional Coordinators. Strengthening understanding of OIC and identifying best prevention practises.What We're Looking For: To excel in this role, you should possess the following qualifications ...

Outreach Worker - West London Corus - Homelessness & Rough Sleeping Services Are you passionate about making a real difference in the lives of vulnerable adults? Corus is seeking a committed and proactive Outreach Worker to join our West London Rough Sleeping Service. This is an exciting frontline role supporting people who are sleeping rough to access safety, support, and sustainable routes away from homelessness. As part of a dynamic outreach team, you will build trusting relationships with individuals experiencing homelessness, carry out assessments, and support people to engage with accommodation pathways, health services, welfare benefits, and community support. You will work closely with local authorities, health providers, and partner organisations to ensure clients receive the right help at the right time. What you'll do Assertive outreach across West London, engaging with people sleeping rough in streets, parks, stations and other locations. Complete comprehensive assessments to understand needs, risks, and support options. Develop personalised support plans that help clients access accommodation, healthcare, substance misuse services, and welfare benefits. Work collaboratively with local authorities, outreach partners, health teams and community organisations. Manage a caseload, maintain accurate records, and monitor progress. Support clients to engage with services that reduce harm and promote long‑...

Job Advertisement: OIC Development Specialist Location: Nationwide (Travelling when Required) Contract Type: Temporary Hourly Rate: £19.78 Working Pattern: Full Time Driving Required: Preferably but not essential Are you passionate about public service and committed to making a difference in policing? Our client iDevon and Cornwall Police are seeking an enthusiastic OIC Development Specialist to join the OIC Domestic Taskforce! This is an exciting opportunity to contribute to the national response against Organised Immigration Crime (OIC) and support frontline policing across England and Wales. Key Responsibilities: As an OIC Development Specialist, you will play a crucial role in: Delivering priorities set by the NPCC and the Home Office to enhance frontline policing. Collaborating with statutory agencies and NGOs to improve intelligence and disrupt Organised Crime Groups. Working with the Home Office and Border Security Command to enhance policing responses. Developing and facilitating workshops and briefings for frontline officers and senior leaders. Implementing effective safeguards to prevent the criminalisation of victims. Sharing best practises across all UK Police Forces in collaboration with Regional Coordinators. Strengthening understanding of OIC and identifying best prevention practises.What We're Looking For: To excel in this role, you should possess the following qualifications and skills: A degree...

Speedy are the UKs leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services everything for every job. We are currently looking for a Category C Driver to join our busy Erith depot.This is a vital frontline role, supporting our customers by delivering and collecting hire equipment safely, efficiently, and on time. As one of the key faces of our business, you will represent Speedys vision, values, and commitment to outstanding customer service, building strong relationships with customers in the local area. As a Driver Category C, you will play an important part in keeping our operations running smoothly and ensuring customers receive the equipment they need, when they need it. Your responsibilities will include: Delivering and collecting hire equipment across the local area Loading and unloading vehicles safely and in line with procedures Carrying out daily vehicle checks and reporting any defects Ensuring all deliveries and collections are completed accurately and on time Providing a professional, friendly, and helpful service to customers Completing del...

Team Manager – Children's Social Care Location: Lambeth, London Rate: £45.20 per hour (Umbrella) Contract: Locum We are seeking an experienced Team Manager to join a busy Children's Social Care service in Lambeth. This is an excellent opportunity for a confident leader with a strong background in safeguarding and children's services to manage and support a team of Social Workers and Personal Advisors. The Role You will be responsible for the day-to-day management of a frontline Children's Social Care team, ensuring high-quality practice, effective safeguarding, and positive outcomes for children and families. You will provide supervision, oversee caseloads, monitor performance, and work closely with partner agencies to deliver an effective and responsive service. Key Responsibilities Lead, supervise, and support a team of Social Workers and Personal Advisors. Manage team performance, workload allocation, and service delivery. Ensure statutory duties and safeguarding responsibilities are met. Chair meetings, oversee care planning, and support complex case decision-making. Conduct audits and quality assurance activities to maintain high practice standards. Build strong working relationships with partner agencies including Health, Education, Police, and Housing. * Support service improvement initiatives and contribute to achieving performance targets. Require...