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¿Estas buscando un nuevo reto profesional? 🚀 ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 🏆de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023? PANGEA es tu sitio! 🌏 Actualmente buscamos ampliar nuestro equipo incorporando a un/a Asesor/a de viajes Internacional para nuestra sede de Bilbao. 📍 Funciones de la posición • Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades., • Ofrecer a nuestros clientes la mejor de las experiencias posibles antes, durante y después del viaje., • Demostrar un profundo conocimiento de los destinos y de nuestro producto., • Gestionar la reserva a través de nuestros sistemas y en coordinación con el departamento de Booking, con máxima orientación a la calidad y resultados durante todo el proceso, desde la solicitud hasta la post-venta., • Cumplimiento de objetivos comerciales. Requisitos mínimos y competencias necesarias: • Experiencia mínima como asesor/a de viajes de 3 años., • Amplio conocimiento de destinos y países., • Persona creativa, con grandes habilidades comunicativas y comerciales., • Orientación al cliente y a la calidad en su servicio., • Capacidad de planificación y organización, con experiencia gestionando volúmenes altos de peticiones de viajes., • Nivel medio-alto de competencia en el uso de herramientas tecnológicas., • Altamente valorable experiencia con CMS y Sistemas de Reservas específicos del sector de viajes y turismo. Y, por último, ¡pero no menos importante!... ¿Qué ofrecemos? • Participar en un proyecto que está revolucionando el sector de las agencias de viajes.💥, • Formar parte de una empresa centrada en las personas, donde podrás aportar tus ideas y en la que se fomenta la colaboración y el compañerismo. 👩‍👩‍👦‍👦👩‍👩‍👧‍👧, • Plan de carrera para que puedas desarrollar todo tu potencial y un potente programa de formación continua para que crezcas como profesional. 🎯, • Un paquete salarial competitivo, acorde a la responsabilidad del puesto., • Plan de Retribución Flexible., • Precios especiales para la plantilla y familiares. ✈️, • Trabajo híbrido (un día de teletrabajo/semana). 💻, • Trabajar en un espacio espectacular en pleno centro, con todo tipo de servicios en las inmediaciones y excelentes conexiones en transporte público., • Cultura de empresa que apuesta firmemente por la igualdad, inclusión y diversidad., • ¡Un ambiente laboral de primera! y no lo decimos nosotros, nos lo ha certificado Choose my Company, 😊 somos nº1 en el ranking "Happy Index® at Work" 2023 para empresas de más de 50 personas. ¡¡Te estamos buscando!!🔎

Major Incident Manager – Service Stability & Operational Governance Axpe Consulting · España (Remoto) Axpe Consulting busca incorporar un/a Major Incident Manager para participar en un proyecto internacional dentro del sector financiero, liderando la gestión de incidencias críticas y garantizando la estabilidad operativa de servicios y entornos tecnológicos clave para el negocio. Buscamos un perfil con experiencia en coordinación de crisis técnicas, liderazgo operativo y gestión de stakeholders en entornos complejos y de alta disponibilidad. 🚨 Importante: Nivel de inglés C1 obligatorio (requisito excluyente). 🚀 ¿Cuál será tu misión? • Liderar la gestión integral de incidencias críticas (Major Incidents)., • Coordinar equipos de infraestructura, aplicaciones, soporte, testing y desarrollo durante la resolución de incidencias., • Garantizar la restauración del servicio minimizando el impacto para el negocio., • Supervisar la estabilidad operativa de los entornos PRE., • Gestionar health-checks diarios y reporting de readiness., • Coordinar comunicaciones con stakeholders y equipos técnicos durante eventos críticos., • Impulsar procesos de monitorización, alertado y reporting orientados a SLAs., • Participar en análisis post-incidente y revisiones de causa raíz., • Identificar riesgos operativos y promover acciones preventivas., • Contribuir a iniciativas de mejora continua relacionadas con resiliencia y disponibilidad del servicio. 🧠 ¿Qué buscamos? • Más de 5 años de experiencia como Major Incident Manager., • Experiencia gestionando incidencias críticas en entornos empresariales complejos., • Conocimiento de Incident Management, Problem Management e ITIL., • Capacidad de liderazgo, toma de decisiones y gestión de stakeholders., • Inglés C1 obligatorio. ➕ Valoraremos • Experiencia en banca o servicios financieros regulados., • Conocimiento de entornos PRE, UAT, SIT o Non-Production., • Experiencia con Jira, ServiceNow, PagerDuty, Dynatrace, Splunk o AppDynamics., • Background técnico en infraestructura, operaciones o soporte a producción., • Conocimientos de resiliencia operativa, releases y despliegues. 💼 ¿Qué ofrecemos? • Proyecto internacional de alta criticidad y visibilidad., • Modalidad 100% remota., • Horario de servicio de 09:00 a 18:00 (hora española)., • Participación en iniciativas estratégicas dentro del sector financiero., • Entorno internacional con comunicación frecuente en inglés., • Oportunidades de crecimiento profesional y desarrollo de carrera en Axpe Consulting. 📩 Si te apasiona la gestión de incidencias críticas, la estabilidad de servicios y la coordinación de equipos técnicos, queremos conocerte.

Sales Regional Account Manager – Southern Europe (Based in Spain or Italy) Unattended Retail | Smart Vending | Payments | IoT | SaaS Location: Remote – Southern Europe Languages: English plus another European language. About the Company: Our client is a global technology leader within the unattended retail and smart commerce sector. With a significant installed customer base across North America and a growing international presence with European business in Sweden, Greece, Germany, Italy & Portugal already, the business provides innovative solutions spanning cashless payments, vending management, telemetry, micro markets, smart coolers, self-service retail and connected commerce technologies. Following substantial recent investment and strategic expansion initiatives, the organisation is accelerating growth across Europe and is seeking experienced commercial professionals to help drive market penetration and establish long-term partnerships across key territories. The business combines the agility of a growth-focused technology company with the backing, resources and stability of a large international organisation. The Opportunity: This is not a traditional lead generation or entry-level business development role. We are seeking experienced business development professionals with a proven ability to develop new markets, build strategic partnerships and generate revenue growth across Europe. You will play a key role in supporting the companys continued expansion across the DACH region, France, Italy, Spain and other priority European markets. The successful candidate will possess a strong understanding of unattended retail, vending technology, payments, telemetry, IoT, self-service retail or adjacent sectors and be comfortable engaging with senior decision-makers across operators, distributors, manufacturers and channel partners. Key Responsibilities: • Identify, qualify and develop new business opportunities across Europe, • Build and manage strategic relationships with operators, distributors, resellers and channel partners, • Develop territory growth plans and execute market expansion strategies, • Engage with senior stakeholders and decision-makers within target organisations, • Support the development of partner ecosystems across key markets, • Collaborate with product, marketing and leadership teams to influence commercial strategy, • Attend industry exhibitions, conferences and customer meetings throughout Europe, • Monitor competitor activity, market trends and customer requirements, • Maintain accurate forecasting, pipeline management and CRM reporting Candidate Profile: Essential- • 5-10+ years experience in business development, sales, channel management or strategic account management, • Proven success within unattended retail, vending, payments, fintech, telemetry, IoT or related technology sectors, • Strong track record of generating new business and opening new markets, • Experience developing channel, distributor or strategic partner relationships, • Excellent communication, presentation and commercial negotiation skills, • Ability to work autonomously within a fast-paced international environment Highly Desirable- • Existing network within European vending, unattended retail or payments markets, • Experience selling hardware-enabled SaaS, payment solutions or connected technology platforms, • Understanding of cashless payments, acquiring, processing, telemetry or self-service retail ecosystems, • Previous responsibility for multi-country European territories Additional European languages would be viewed favourably. Whats on Offer? • Opportunity to join a recognised global market leader, • Significant growth plans and investment across Europe, • Ability to influence commercial strategy and market expansion, • Exposure to senior leadership and international stakeholders, • Competitive salary, bonus and benefits package, • Long-term career progression within a rapidly growing technology business This opportunity would suit commercially ambitious professionals who enjoy building markets, developing strategic partnerships and driving growth within high-growth technology environments.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

About H3C H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning computer, storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE® servers, storage and associated technical services in China. “Shaping the Digital Future for a Better Life” is the corporate vision of H3C. We aim to drive the development of the digital economy and, together with customers and partners, create a better life for all. Responsibilities: • Own full territory or account coverage across Public Sector and selected Enterprise customers, • Manage and grow assigned Named Accounts and develop H3C Brand, • Generate and manage a robust, qualified, and predictable sales pipeline, • Deliver quarterly and annual revenue targets, • Lead public tenders, framework-based projects, and complex commercial bids, • Build trusted relationships with C-level executives, senior decision-makers, and influencers, • Coordinate internal teams to deliver winning proposals (RFPs, RFIs, tenders, commercial offers), • Strengthen and activate the local and national partner ecosystem, • Negotiate commercial terms to achieve win-win, long-term relationshipss Requirements: • 8–10+ years of experience in ICT / IT infrastructure sales (Public Sector and/or Enterprise), • Proven success managing regional territories or strategic named accounts, • Strong background selling Networking, Servers, Storage, Virtualization, Cloud and/or AI solutions, • Solid understanding of public procurement and tender environments, • Established relationships with partners, system integrators, and distributors, • Strong executive communication, negotiation, and presentation skills, • Results-driven, autonomous, and execution-focused, • Spanish and English working proficiency What We Offer: • A fast-growing Spain market with strong business momentum, • A competitive full-stack portfolio (Network + Compute + Cloud + AI), • Existing operator and government frameworks to accelerate success, • A mature and expanding partner ecosystem (H3C SPIN), • An international, collaborative working environment, • Attractive compensation and commission structure, • Career growth opportunities in H3C’s priority markets globally

About the Role WSO2 is seeking a Commercial Account Manager to drive growth across Spain, with responsibility for expanding existing customer accounts while also acquiring new commercial and mid-enterprise customers. This role requires disciplined account management, proactive prospecting, and strong execution across the full sales cycle. The successful candidate will own a defined territory, working closely with sales engineering, channels & alliances, and marketing to drive predictable revenue growth. Key Responsibilities Account Growth & Retention • Own and grow a portfolio of existing commercial accounts through renewals, upsell, and cross-sell opportunities, • Develop strong account understanding, stakeholder mapping, and expansion strategies, • Ensure high customer satisfaction and proactive churn risk management New Business Acquisition • Proactively prospect and acquire new commercial customers within the assigned territory, • Drive end-to-end sales cycles: discovery, qualification, value articulation, negotiation, and close, • Build a healthy, predictable pipeline aligned to targets Territory & Pipeline Management • Own a defined territory, balancing existing accounts and new logo focus, • Maintain disciplined pipeline coverage and forecasting accuracy, • Manage the entire sales cycle (prospecting, qualification, value creation, close planning, negotiation) Partner & Ecosystem Engagement • Work with regional partners and SI ecosystem to co-sell and expand reach, • Leverage partner capabilities to unlock new opportunities and accelerate deals Cross-Functional Collaboration • Partner with Solution Engineering to position WSO2’s API, integration, and IAM platforms effectively, • Collaborate with marketing on regional campaigns, events, and pipeline-generation initiatives, • Work closely with the A&C team to onboard and execute partner-led and co-sell motions Qualifications and Skills • 5+ years of B2B technology sales experience, preferably in SaaS, or middleware, • Proven experience in commercial / mid-market account management and new logo acquisition, • Strong understanding of enterprise buying processes and multi-stakeholder sales, • Experience selling platforms related to API management, integration, IAM, cloud, or digital platforms is a strong plus, • Excellent communication, presentation, and interpersonal skills., • Strong analytical and problem-solving skills., • Proficiency in CRM systems (e.g., Salesforce) and other sales tools., • Bachelor’s degree or equivalent. About WSO2 WSO2 provides the foundational technology that powers the agentic enterprise, enabling organizations to build, govern, and scale autonomous, AI-driven systems. Its unified stack includes an agent platform, an industry-recognized API platform, integration platform, an analyst-recognized identity platform, and an engineering platform to deliver trusted, scalable digital experiences. WSO2’s open-source, API-first, and AI-enabled approach helps enterprises to accelerate innovation. Founded in 2005, WSO2 has offices in Australia, Brazil, Germany, India, Spain, Sri Lanka, the UAE, the UK, and the US, generating over USD 100M in annual recurring revenue. Visit wso2.com to learn more.

Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in the Netherlands and Hungary. The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive, and multi-product outlets. Descripción general del puesto Como Account Manager de PCT (Turismo, SUV, 4x4 y Light Truck) formarás parte del departamento de Ventas en España y reportarás directamente al Country Sales Manager. Serás el principal punto de contacto entre la empresa y los clientes dentro del segmento PCT. Tu misión será impulsar el crecimiento de ventas, fortalecer la red de distribución y aumentar la cuota de mercado mediante relaciones sólidas con talleres y partners. Responsabilidades principales • Alcanzar los objetivos de ventas, • Analizar mercado, competencia y necesidades del cliente, • Garantizar la satisfacción del cliente, • Negociar contratos, precios y acciones de marketing, • Representar la empresa en eventos y ferias Requisitos • 2–3 años de experiencia en ventas, • Perfil comercial y orientación a resultados, • Conocimiento de canales de distribución, • Excelentes habilidades de comunicación, • Español nativo e inglés valorable, • Manejo de Excel y PowerPoint, • Residencia en Madrid y disponibilidad para viajar (Castilla-La Mancha, la Comunidad Valenciana y Castilla y León (Ávila y Segovia)) Se ofrece • Entorno dinámico e innovador, • Equipo internacional, • Paquete retributivo competitivo, • Coche de empresa, teléfono y portátil, • Formación y desarrollo ¿Por qué unirse a nosotros? Fomentamos la diversidad, la innovación y el crecimiento profesional en un entorno inclusivo donde cada persona aporta valor al éxito común.

About Geely: Position Objective To lead and develop the Customer Relations function in Spain, ensuring regulatory compliance, manufacturer standards alignment, and the delivery of a premium end-to-end customer experience across the dealer network. The role is accountable for customer satisfaction (NPS/CSI), case resolution governance, retention strategy, and reputational risk mitigation in the Spanish market. Key Responsibilities 1. Customer Experience Strategy & Governance • Define and implement the CRM strategy for Spain in alignment with OEM global standards and local market requirements., • Establish and optimize customer case management platforms, workflows, escalation matrices, and SOPs., • Ensure consistent application of customer policies across all dealers and business partners., • Lead the localization of global customer experience programs for the Spanish market. 1. Regulatory & Compliance Management • Ensure full compliance with Spanish consumer protection legislation (Real Decreto Legislativo 1/2007), warranty obligations, and after-sales regulatory requirements., • Guarantee compliance with GDPR and Spanish data protection law (LOPDGDD) in all customer data handling processes., • Manage regulatory complaints, official claims (Hoja de Reclamaciones), and arbitration/consumer authority cases in coordination with the Legal Department., • Mitigate financial and reputational risks arising from escalated cases. 1. Customer Case & Escalation Management • Oversee the resolution of high-impact, sensitive or reputational-risk cases., • Develop structured escalation protocols between OEM, dealer network, and HQ., • Identify at-risk customers and implement retention or win-back strategies., • Monitor response time, resolution quality, and customer satisfaction performance metrics. 1. Dealer Network CRM Enablement • Provide CRM guidance, training and performance monitoring to the dealer network., • Audit dealer compliance with brand standards in customer communication and complaint handling., • Support dealer improvement plans based on CSI/NPS results and complaint analysis., • Ensure consistency in brand tone, messaging and premium service standards across all touchpoints. 1. Data Analytics & Business Intelligence • Analyze customer behavior trends, complaint root causes, and loyalty indicators to identify business improvement opportunities., • Translate customer insights into actionable strategies supporting Sales, After-Sales and Marketing., • Develop reporting dashboards covering:, • NPS / CSI, • Case volume & resolution KPIs, • Warranty-related complaints, • Regulatory risk exposure, • Provide structured reporting to management and HQ. 1. Customer Growth & Retention Programs • Develop outbound customer engagement campaigns linked to:, • Seasonal campaigns, • Sales initiatives, • Service promotions, • Recall or quality actions, • Collaborate cross-functionally (Sales, After-Sales, Marketing, Legal, Quality)., • Support customer lifecycle management initiatives to increase retention and repeat purchase. 1. Team Leadership & Culture • Build and lead a customer-centric team culture., • Set measurable KPIs and performance standards., • Coach and mentor team members to ensure premium service delivery., • Promote continuous improvement through KPI monitoring and structured feedback loops. 1. Risk & Cost Control • Monitor cost impact of goodwill, compensation cases, and customer programs., • Ensure structured decision-making framework balancing customer satisfaction and financial sustainability., • Identify systemic issues and drive corrective actions with relevant departments. 1. Additional Duties • Undertake other responsibilities reasonably required and aligned with the business development of the Company in Spain.

About H3C H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning computer, storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE® servers, storage and associated technical services in China. “Shaping the Digital Future for a Better Life” is the corporate vision of H3C. We aim to drive the development of the digital economy and, together with customers and partners, create a better life for all. Responsibilities: • Own full territory or account coverage across Public Sector and selected Enterprise customers, • Manage and grow assigned Named Accounts and develop H3C Brand, • Generate and manage a robust, qualified, and predictable sales pipeline, • Deliver quarterly and annual revenue targets, • Lead public tenders, framework-based projects, and complex commercial bids, • Build trusted relationships with C-level executives, senior decision-makers, and influencers, • Coordinate internal teams to deliver winning proposals (RFPs, RFIs, tenders, commercial offers), • Strengthen and activate the local and national partner ecosystem, • Negotiate commercial terms to achieve win-win, long-term relationshipss Requirements: • 8–10+ years of experience in ICT / IT infrastructure sales (Public Sector and/or Enterprise), • Proven success managing regional territories or strategic named accounts, • Strong background selling Networking, Servers, Storage, Virtualization, Cloud and/or AI solutions, • Solid understanding of public procurement and tender environments, • Established relationships with partners, system integrators, and distributors, • Strong executive communication, negotiation, and presentation skills, • Results-driven, autonomous, and execution-focused, • Spanish and English working proficiency What We Offer: • A fast-growing Spain market with strong business momentum, • A competitive full-stack portfolio (Network + Compute + Cloud + AI), • Existing operator and government frameworks to accelerate success, • A mature and expanding partner ecosystem (H3C SPIN), • An international, collaborative working environment, • Attractive compensation and commission structure, • Career growth opportunities in H3C’s priority markets globally

Account Manager Süd-West Deutschland – BH Bikes Standort: Süd-West Deutschland Sprache: Deutsch / Fließendes Englisch erforderlich (mündlich & schriftlich) Branche: Fahrradindustrie / E-Mobilität / Performance Bikes Über BH Bikes Gegründet im Jahr 1909 ist BH Bikes eine der etabliertesten und innovativsten Fahrradmarken Europas. Mit über einem Jahrhundert Erfahrung haben wir uns kontinuierlich vom traditionellen Fahrradhersteller zu einem führenden Anbieter im Bereich High-Performance Bikes und E-Mobilität entwickelt. Vom WorldTour-Rennsport bis hin zu modernster E-Bike-Technologie steht BH Bikes für Leistung, Innovation und eine langfristige Vision. Heute beschleunigen wir unser internationales Wachstum und stärken unsere Position in wichtigen europäischen Märkten. Wir suchen keinen Verwalter. Wir suchen jemanden, der aufbaut. Als Account Manager für Süd-West Deutschland übernehmen Sie die volle Verantwortung für eine Schlüsselregion, die sich in einem tiefgreifenden Wandel befindet. Sie arbeiten in einem Umfeld, das aktiv restrukturiert, skaliert und seine Marktposition neu definiert. Sie berichten direkt an den Vertriebsleiter Nord Europa – mit klaren Erwartungen, direkter Kommunikation und voller Verantwortung für Ihre Ergebnisse. Ihre Mission ist einfach: ein leistungsstarkes Händlernetzwerk aufbauen, den Verkauf steigern und die Position von BH Bikes in Ihrer Region stärken. Dies ist keine Rolle zur „Pflege von Beziehungen“. Dies ist eine Rolle, in der Sie wachsen, optimieren, herausfordern und gewinnen. Ihre Aufgaben Sie entwickeln und erweitern ein hochwertiges Händlernetzwerk in Süd-West Deutschland, identifizieren und gewinnen neue strategische Partner und steuern bestehende Händler aktiv, um deren Performance zu steigern. Ihr Fokus liegt auf Sell-out, nicht nur auf Sell-in. Sie analysieren aktiv Marktdaten, Händlerleistungen und kommerzielle Chancen und setzen AI-Tools ein, um Effizienz in der Akquise, im Reporting und in der Entscheidungsfindung zu steigern. Sie arbeiten eng mit internen Teams aus Sales, Aftersales und Marketing zusammen und führen Ihre Region, als wäre es Ihr eigenes Unternehmen. Ihr Profil Sie suchen keine Komfortzone – Sie wollen echten Einfluss auf Markt und Ergebnis. Sie verfügen über 3–8 Jahre Erfahrung in der Fahrradbranche und haben ein starkes Netzwerk in Süd-West Deutschland. Sie können nachweisbare Erfolge im Vertrieb und Account Management vorweisen und handeln kommerziell, pragmatisch und proaktiv. Sie sind im Umgang mit AI-Tools vertraut oder eignen sich diese schnell an, um Ihre Leistung zu steigern. Sie fühlen sich in einem leistungsorientierten, dynamischen Umfeld wohl und arbeiten nicht nach einem klassischen „Nine-to-Five-Prinzip“. Sie übernehmen Verantwortung für Ergebnisse und tragen diese konsequent bis zum Abschluss. Fließendes Englisch in Wort und Schrift ist zwingend erforderlich. Was wir bieten Sie übernehmen eine Schlüsselrolle in einem wachsenden und sich transformierenden internationalen Unternehmen, mit hohem Maß an Eigenverantwortung und direktem Einfluss auf Marktentwicklung und Strategie. Wir bieten: • Ein wettbewerbsfähiges, marktgerechtes Gehalt mit Bonusregelung, • Einen Firmenwagen, • Demo Bikes zur persönlichen Nutzung, für Akquise und Händlerbetreuung, • Vollständige Übernahme aller geschäftlichen und reiserelevanten Kosten, • Laptop, Mobiltelefon und Vertrag, • Kontinuierliche Weiterbildung und Entwicklung Ihr Onboarding beginnt mit einem Besuch unseres Hauptsitzes in Spanien, wo Sie das Team kennenlernen und tief in Marke, Produkte und Strategie eintauchen. Sie repräsentieren eine Premiummarke mit starken europäischen Wurzeln und über 100 Jahren Geschichte: BH Bikes. Wichtig Wenn Sie Stabilität, Routine oder eine rein beziehungsorientierte Rolle suchen, ist diese Position nicht für Sie geeignet. Wenn Sie gestalten, einen Markt führen und in einem anspruchsvollen Umfeld schnell wachsen möchten, sollten wir sprechen. Bewerbung Senden Sie Ihren detaillierten Lebenslauf sowie ein prägnantes Motivationsschreiben auf Englisch an: 📩 Abschließender Hinweis Wir suchen keine Durchschnittlichkeit. Wir suchen jemanden, der Verantwortung übernimmt, schnell handelt und Ergebnisse liefert. Wenn Sie sich darin wiedererkennen, zögern Sie nicht. Account Manager South-West Germany – BH Bikes Location: South-West Germany Language: German / Fluent English required (spoken & written) Industry: Cycling / E-Mobility / Performance Bikes Over BH Bikes Founded in 1909, BH Bikes is one of Europe’s most established and innovative cycling brands. With over a century of experience, we have continuously evolved from traditional bicycle manufacturing into a leader in high-performance bikes and e-mobility. From WorldTour racing to cutting-edge e-bike technology, BH Bikes stands for performance, innovation, and long-term vision. Today, we are accelerating our international growth and strengthening our position in key European markets. We are not hiring a caretaker. We are hiring someone who builds. As Account Manager for South-West Germany, you take ownership of a key region in full transformation. You operate in an environment that is actively restructuring, scaling, and redefining its position in the market. You will report directly to the Sales Manager Northern Europe, with clear expectations, direct communication, and full accountability for your results. Your mission is simple: build a high-performing dealer network, drive sales, and strengthen the position of BH Bikes in your region. This is not a “maintain relationships” role. This is a grow, fix, challenge, and win role. What You’ll Do You will develop and expand a high-quality dealer network in South-West Germany, identifying and converting new strategic partners while managing and challenging existing dealers to increase performance. Your focus is on sell-out, not just sell-in. You actively analyse market data, dealer performance, and commercial opportunities, and you use AI tools to improve efficiency in prospecting, reporting, and decision-making. You work closely with internal teams across sales, aftersales, and marketing, and you take ownership of your region as if it were your own business. Who You Are You’re not looking for a comfortable job — you’re looking for impact. You bring 3–8 years of experience in the cycling industry and have a strong network in South-West Germany. You have a proven track record in sales and account management and are commercially sharp, hands-on, and proactive. You are comfortable using — or quickly adopting — Artificial Intelligence tools to improve your performance. You thrive in a high-performance, changing environment and you don’t operate with a nine-to-five mindset. You take responsibility for outcomes and take full ownership until the job is done. Fluent English, both spoken and written, is non-negotiable. What We Offer You will step into a key role within a growing and restructuring international company, with a high level of ownership and autonomy and direct impact on market development and strategy. We provide: • A competitive, market-aligned salary with bonus incentives, • A company car, • Demo bikes for personal use, prospecting and dealer support, • Full coverage of business expenses and travel related to your role, • Laptop, mobile phone, and phone subscription, • Ongoing training and development to support your growth Your onboarding starts with a visit to our headquarters in Spain, where you will meet the team and immerse yourself in the brand, products, and strategy. You will represent a premium brand with strong European roots and more than 100 years of history: BH Bikes. Important If you are looking for stability, routine, or a purely relationship-driven role, this is not for you. If you want to build, take control of a market, and grow fast in a demanding environment, we should talk. Apply Send your detailed CV and a sharp motivation letter in English to: 📩 Final Note We are not interested in average. We are looking for someone who takes ownership, moves fast, and delivers results. If you recognize yourself in this, don’t hesitate.

¡Buscamos Agentes de Atención Telefónica (Euskera / Castellano)! ¿Te apasiona la comunicación y quieres formar parte de una campaña dinámica con posibilidad real de continuidad en la empresa? Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren. ¡Esta oportunidad es para ti! ¿Qué harás? • Atención y gestión de llamadas entrantes., • Resolución de consultas e incidencias., • Información y asesoramiento a clientes., • Registro de interacciones en el sistema. Requisitos • Dominio fluido de euskera y castellano (imprescindible). Se valorará ingles y catalán., • Buenas habilidades comunicativas y orientación al cliente., • Capacidad de organización y trabajo en equipo., • Valorable experiencia previa en atención telefónica o call center. ¿Qué ofrecemos? • Campaña puntual con opción de incorporación estable tras la misma., • Jornada de 8 horas diarias, de lunes a sábado., • Turnos de mañana o tarde., • Formación inicial a cargo de la empresa., • Buen ambiente de trabajo y acompañamiento continuo., • Incorporación inmediata. ¿Por qué unirte? Formarás parte de un equipo profesional, en una empresa que apuesta por el talento interno y ofrece oportunidades reales de crecimiento. Si te gusta ayudar a las personas y comunicarte en euskera y castellano, ¡queremos conocerte! xcskxlj Envía tu CV y da el siguiente paso en tu carrera profesional.

About the Role WSO2 is seeking a Commercial Account Manager to drive growth across Spain, with responsibility for expanding existing customer accounts while also acquiring new commercial and mid-enterprise customers. This role requires disciplined account management, proactive prospecting, and strong execution across the full sales cycle. The successful candidate will own a defined territory, working closely with sales engineering, channels & alliances, and marketing to drive predictable revenue growth. Key Responsibilities Account Growth & Retention • Own and grow a portfolio of existing commercial accounts through renewals, upsell, and cross-sell opportunities, • Develop strong account understanding, stakeholder mapping, and expansion strategies, • Ensure high customer satisfaction and proactive churn risk management New Business Acquisition • Proactively prospect and acquire new commercial customers within the assigned territory, • Drive end-to-end sales cycles: discovery, qualification, value articulation, negotiation, and close, • Build a healthy, predictable pipeline aligned to targets Territory & Pipeline Management • Own a defined territory, balancing existing accounts and new logo focus, • Maintain disciplined pipeline coverage and forecasting accuracy, • Manage the entire sales cycle (prospecting, qualification, value creation, close planning, negotiation) Partner & Ecosystem Engagement • Work with regional partners and SI ecosystem to co-sell and expand reach, • Leverage partner capabilities to unlock new opportunities and accelerate deals Cross-Functional Collaboration • Partner with Solution Engineering to position WSO2’s API, integration, and IAM platforms effectively, • Collaborate with marketing on regional campaigns, events, and pipeline-generation initiatives, • Work closely with the A&C team to onboard and execute partner-led and co-sell motions Qualifications and Skills • 5+ years of B2B technology sales experience, preferably in SaaS, or middleware, • Proven experience in commercial / mid-market account management and new logo acquisition, • Strong understanding of enterprise buying processes and multi-stakeholder sales, • Experience selling platforms related to API management, integration, IAM, cloud, or digital platforms is a strong plus, • Excellent communication, presentation, and interpersonal skills., • Strong analytical and problem-solving skills., • Proficiency in CRM systems (e.g., Salesforce) and other sales tools., • Bachelor’s degree or equivalent. About WSO2 WSO2 provides the foundational technology that powers the agentic enterprise, enabling organizations to build, govern, and scale autonomous, AI-driven systems. Its unified stack includes an agent platform, an industry-recognized API platform, integration platform, an analyst-recognized identity platform, and an engineering platform to deliver trusted, scalable digital experiences. WSO2’s open-source, API-first, and AI-enabled approach helps enterprises to accelerate innovation. Founded in 2005, WSO2 has offices in Australia, Brazil, Germany, India, Spain, Sri Lanka, the UAE, the UK, and the US, generating over USD 100M in annual recurring revenue. Visit wso2.com to learn more.

¡Buscamos Agentes de Atención Telefónica (Euskera / Castellano)! ¿Te apasiona la comunicación y quieres formar parte de una campaña dinámica con posibilidad real de continuidad en la empresa? ¡Esta oportunidad es para ti! ¿Qué harás? • Atención y gestión de llamadas entrantes., • Resolución de consultas e incidencias., • Información y asesoramiento a clientes., • Registro de interacciones en el sistema. Requisitos • Dominio fluido de euskera y castellano (imprescindible). Se valorará ingles y catalán., • Buenas habilidades comunicativas y orientación al cliente., • Capacidad de organización y trabajo en equipo., • Valorable experiencia previa en atención telefónica o call center. ¿Qué ofrecemos? • Campaña puntual con opción de incorporación estable tras la misma., • Jornada de 8 horas diarias, de lunes a sábado., • Turnos de mañana o tarde., • Formación inicial a cargo de la empresa., • Buen ambiente de trabajo y acompañamiento continuo., • Incorporación inmediata. ¿Por qué unirte? Formarás parte de un equipo profesional, en una empresa que apuesta por el talento interno y ofrece oportunidades reales de crecimiento. Si te gusta ayudar a las personas y comunicarte en euskera y castellano, ¡queremos conocerte! Envía tu CV y da el siguiente paso en tu carrera profesional.

¡Hola! 🙋 ¿Todavía no conoces HIBERUS TECNOLOGÍA? Somos una empresa de #tecnología construida con un ingrediente diferencial, la HIPERESPECIALIZACIÓN. Formar parte de hiberus significa crecimiento, pasión por la tecnología, interés por la innovación, ambiente laboral flexible y colaborativo, compañerismo, aprendizaje, formación continua, motivación y superación ante nuevos retos... y esto es solo el principio. Contamos con un equipo de más de 4.500 profesionales, 46 áreas de especialización y 35 hubs de desarrollo en España, Europa, Latinoamérica, Estados Unidos y África. Somos la primera empresa tecnológica española de capital privado. En los últimos cuatro años, hemos experimentado un crecimiento exponencial, duplicando nuestro volumen de negocio año tras año. Esto nos ha permitido consolidarnos como un actor clave en el ecosistema tecnológico español y mantenernos competitivos frente a los líderes internacionales ¡Estamos redefiniendo el mapa tecnológico mundial! 🌐💻 Trabajamos muy duro, para transformar nuestra vida a través de la tecnología y queremos contar contigo para seguir creciendo. Si lo tuyo es el mundo IT, te gusta estar al día en las últimas tecnologías y quieres asumir un nuevo reto profesional ¡Sigue leyendo, te estamos buscando! 🔎¿Qué estamos buscando? Buscamos un/a Account Manager Técnico/a con experiencia en agencia digital, capaz de combinar visión de negocio con conocimiento técnico en SEM, SEO y Analytics. Necesitamos una persona que más allá de su visión de negocio, sea capaz de explicar, defender y dar respuesta a dudas técnicas ante grandes cuentas con seguridad y credibilidad. Buscamos una persona que nos ayude a seguir creciendo, con ganas de aportar y seguir evolucionando de la mano de los mejores profesionales, pero sobre todo... ¡en hiberus buscamos buena gente!😉 💻Algunas de tus funciones • Actuar como punto de contacto con cliente en temas relacionados con marketing digital (SEM, SEO, Analytics), • Dar respuesta a dudas técnicas y acompañar en la toma de decisiones, • Participar en la elaboración de propuestas comerciales, aportando visión técnica, • Trabajar de la mano con equipos comerciales para definir soluciones ajustadas a cliente, • Traducir necesidades de negocio en enfoques y soluciones digitales viables, • Coordinar con equipos técnicos (SEO, SEM, Data) para alinear ejecución y expectativas, • Acompañar la evolución de cuentas y detectar oportunidades de mejora 💻💪🏻Habilidades y requisitos • Experiencia participando en propuestas con cliente, • Experiencia trabajando junto a equipos comerciales, • Conocimiento técnico sólido en: SEM, Web Analytics, SEO / Search, • Perfil con base técnica que haya evolucionado hacia roles de negocio o cliente, • Alta capacidad de comunicación con capacidad para generar confianza y credibilidad técnica delante del cliente, • Mentalidad proactiva, orientada a solución y a impacto en negocio, • Herramientas de análisis y monitorización de tráfico de voz 🙌¿Qué te ofrecemos? 💼 Contrato indefinido en una compañía puramente tecnológica, que forma parte de un gran grupo, solvente y en crecimiento. 💰 Salario competitivo 🏖️ Ambiente familiar, cercano, ¡como una gran familia! ⏰ Conciliación con nuestra vida personal y laboral mediante horario flexible, acuerdos de teletrabajo, desconexión digital, jornada intensiva viernes y verano. 🤙 Cultura “techie”, nos gusta estar en contacto con la tecnología, herramientas, y últimas novedades! 📚 ¡Formación! Siempre que quieras, disfrutarás de un amplio catálogo de cursos formativos, adaptados a tu perfil profesional, inquietudes y novedades del sector. Para ello, pondremos a tu disposición todo el potencial de nuestra Hiberus University y los acuerdos con los principales fabricantes. 💳 ¡Benefíciate! Programa de retribución flexible a medida: seguro médico, tarjeta de transporte público, cheques guardería, tarjeta restaurante, etc. En hiberus estamos viviendo un crecimiento explosivo 💥 y queremos que formes parte de nuestro equipo. Suena bien, ¿verdad? Si quieres saber más, ¡inscríbete y te contamos! Si quieres saber más busca nuestros hashtag #somoshiberus #lascosasocurrenaquí y conoce todo lo que hacemos. ¿Hablamos? www.hiberus.com #somosHiberus y ¿tú? ¿Te animas?🚀

Join Maite.ai and help the customer service team transform the field of artificial intelligence applied to the legal sector At Maite.ai, we are transforming the way legal professionals work with artificial intelligence. With a validated product growing at a double-digit rate month after month for more than two years, we are looking for an ambitious professional to join as an Account Manager, building the proactive operations that will drive our retention and expansion in the legal sector. If you are passionate about customer success, AI, and building scalable retention strategies in dynamic environments, this opportunity is for you. About Maite.ai We are an AI-native company with a strong focus on excellence and user satisfaction. Our culture is built on meritocracy of ideas, critical thinking, and attention to detail. Currently, we have a market-validated product with over 3000 clients and 100,000+ users, and we are in full-scale growth mode. And Maite.ai is now proudly part of the Doctrine group, the leader in Legal AI in Europe. We are looking for a highly proactive professional to take ownership of account management and customer loyalty in Spain, motivated to build, automate, and scale our Customer Success operations. About the Role As an Account Manager / Customer Success Manager, you will be the key player in ensuring our clients get the absolute most out of Maite.ai from minute one. Your mission will be to drive account retention, expansion, and loyalty by deeply understanding the workflows of the legal sector. Additionally, you will play a foundational role in building our proactive customer success operations from scratch, ensuring our artificial intelligence becomes an indispensable tool in their day-to-day. What You’ll Do ✅ Lead key account onboardings, ensuring a fast adoption that is fully tailored to the specific reality and needs of each law firm. ✅ Manage client communication across email, phone, and our ticketing platform. Your goal is to always provide clear, human, and practical answers, leveraging artificial intelligence to be as efficient as possible. ✅ Own problem resolution from start to finish. You will execute all necessary operations and dive into the details to guarantee that clients get their issues or questions completely solved. ✅ Run proactive user tracking. You will identify users with low adoption rates and stay one step ahead by offering help sessions or targeted training in legal prompting. ✅ Own the success metrics. You will manage contract renewals and work directly on customer retention, taking ownership of monitoring and improving critical indicators such as churn rate and net promoter score. ✅ Spot upgrade opportunities. You will understand your clients so well that you will know exactly when a law firm needs to transition from a Plus plan to a Teams environment, or from Teams to a Custom plan. ✅ Automate processes using artificial intelligence. You will not just help clients use AI, you will apply it in your daily routine to build and scale our proactive operations without ever losing the personal touch. ✅ Create and standardize playbooks. You will work hand in hand with the reactive support team to document and build our customer success operations from the ground up. What We’re Looking For 🔥 Proven experience as an Account Manager or Customer Success Manager, ideally in a SaaS, software, or tech environment. You know how to manage and grow a client portfolio. 🔥 Experience with CRM and technical support tools: It is essential that you have solid experience with these types of tools (Intercom, Freshdesk, Zoho CRM, Salesforce, etc.) so that you can join the team and hit the ground running right away. 🔥 Absolute proactivity: The mental agility to spot a potential problem and solve it before the client even complains. 🔥 Approachability, empathy, and problem-solving: You are a great listener, you understand user frustrations, and you communicate in a clear, direct way. Zero textbook answers, 100% real solutions. 🔥 Strong organizational and negotiation skills: Ability to flawlessly manage multiple accounts at different stages of their lifecycle without losing focus. 🔥 Professional English (Mandatory). ⭐ (Optional) Legal background or professional experience in the legal sector. Understanding how a lawyer thinks, their deadlines, and their daily routine is a massive advantage in connecting with them. ⭐ (Optional) Familiarity with AI tools and a genuine curiosity to use them to optimize your own work. ⭐ (Optional) Proficiency in French. What We Offer 💰 Base gross salary: 30.000€. 🧾Permanent contract 🏡 100% remote work from anywhere in Spain with a flexible schedule. We focus on results, not hours, with a culture of efficient and essential meetings to promote a real balance between your personal and professional life. We organize regular in-person meetups with the entire team. 💻Top-tier tech equipment and a budget for a home office setup included. 🏢Coworking space membership included. 💆6 additional days of annual leave each year, on top of the 22 statutory days. A total of 28 vacation days per year. 🍝 Coverflex card to manage your meal, transportation, training, and childcare benefits. 🗣️ Language classes included to support your continuous learning and professional growth. 🚀 Fast growth in a company with a strong Product-Market Fit and a unique opportunity. 📈Leadership career progression within the Doctrine group. 🎯 A highly motivated and focused team where innovative ideas are welcomed. If you are looking for a leadership opportunity in a fast-growing AI company at the forefront of the legal transformation in Europe, we want to meet you. 📩 Apply now and be part of the legal AI transformation with Maite.ai! 🚀

Experiencia de al menos 3 años en funciones similares dentro de departamentos comerciales o logísticos (operadores logísticos, agencias de transporte, transitarios, etc. Buscamos una persona con perfil administrativo dentro del área comercial, con experiencia en atención al cliente (customer se

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in the Netherlands and Hungary. The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive, and multi-product outlets. Descripción general del puesto Como Account Manager de PCT (Turismo, SUV, 4x4 y Light Truck) formarás parte del departamento de Ventas en España y reportarás directamente al Country Sales Manager. Serás el principal punto de contacto entre la empresa y los clientes dentro del segmento PCT. Tu misión será impulsar el crecimiento de ventas, fortalecer la red de distribución y aumentar la cuota de mercado mediante relaciones sólidas con talleres y partners. Responsabilidades principales • Alcanzar los objetivos de ventas, • Analizar mercado, competencia y necesidades del cliente, • Garantizar la satisfacción del cliente, • Negociar contratos, precios y acciones de marketing, • Representar la empresa en eventos y ferias Requisitos • 2–3 años de experiencia en ventas, • Perfil comercial y orientación a resultados, • Conocimiento de canales de distribución, • Excelentes habilidades de comunicación, • Español nativo e inglés valorable, • Manejo de Excel y PowerPoint, • Residencia en Madrid y disponibilidad para viajar (Castilla-La Mancha, la Comunidad Valenciana y Castilla y León (Ávila y Segovia)) Se ofrece • Entorno dinámico e innovador, • Equipo internacional, • Paquete retributivo competitivo, • Coche de empresa, teléfono y portátil, • Formación y desarrollo ¿Por qué unirse a nosotros? Fomentamos la diversidad, la innovación y el crecimiento profesional en un entorno inclusivo donde cada persona aporta valor al éxito común.

Join Maite.ai and help the customer service team transform the field of artificial intelligence applied to the legal sector At Maite.ai, we are transforming the way legal professionals work with artificial intelligence. With a validated product growing at a double-digit rate month after month for more than two years, we are looking for an ambitious professional to join as an Account Manager, building the proactive operations that will drive our retention and expansion in the legal sector. If you are passionate about customer success, AI, and building scalable retention strategies in dynamic environments, this opportunity is for you. About Maite.ai We are an AI-native company with a strong focus on excellence and user satisfaction. Our culture is built on meritocracy of ideas, critical thinking, and attention to detail. Currently, we have a market-validated product with over 3000 clients and 100,000+ users, and we are in full-scale growth mode. And Maite.ai is now proudly part of the Doctrine group, the leader in Legal AI in Europe. We are looking for a highly proactive professional to take ownership of account management and customer loyalty in Spain, motivated to build, automate, and scale our Customer Success operations. About the Role As an Account Manager / Customer Success Manager, you will be the key player in ensuring our clients get the absolute most out of Maite.ai from minute one. Your mission will be to drive account retention, expansion, and loyalty by deeply understanding the workflows of the legal sector. Additionally, you will play a foundational role in building our proactive customer success operations from scratch, ensuring our artificial intelligence becomes an indispensable tool in their day-to-day. What You’ll Do ✅ Lead key account onboardings, ensuring a fast adoption that is fully tailored to the specific reality and needs of each law firm. ✅ Manage client communication across email, phone, and our ticketing platform. Your goal is to always provide clear, human, and practical answers, leveraging artificial intelligence to be as efficient as possible. ✅ Own problem resolution from start to finish. You will execute all necessary operations and dive into the details to guarantee that clients get their issues or questions completely solved. ✅ Run proactive user tracking. You will identify users with low adoption rates and stay one step ahead by offering help sessions or targeted training in legal prompting. ✅ Own the success metrics. You will manage contract renewals and work directly on customer retention, taking ownership of monitoring and improving critical indicators such as churn rate and net promoter score. ✅ Spot upgrade opportunities. You will understand your clients so well that you will know exactly when a law firm needs to transition from a Plus plan to a Teams environment, or from Teams to a Custom plan. ✅ Automate processes using artificial intelligence. You will not just help clients use AI, you will apply it in your daily routine to build and scale our proactive operations without ever losing the personal touch. ✅ Create and standardize playbooks. You will work hand in hand with the reactive support team to document and build our customer success operations from the ground up. What We’re Looking For 🔥 Proven experience as an Account Manager or Customer Success Manager, ideally in a SaaS, software, or tech environment. You know how to manage and grow a client portfolio. 🔥 Experience with CRM and technical support tools: It is essential that you have solid experience with these types of tools (Intercom, Freshdesk, Zoho CRM, Salesforce, etc.) so that you can join the team and hit the ground running right away. 🔥 Absolute proactivity: The mental agility to spot a potential problem and solve it before the client even complains. 🔥 Approachability, empathy, and problem-solving: You are a great listener, you understand user frustrations, and you communicate in a clear, direct way. Zero textbook answers, 100% real solutions. 🔥 Strong organizational and negotiation skills: Ability to flawlessly manage multiple accounts at different stages of their lifecycle without losing focus. 🔥 Professional English (Mandatory). ⭐ (Optional) Legal background or professional experience in the legal sector. Understanding how a lawyer thinks, their deadlines, and their daily routine is a massive advantage in connecting with them. ⭐ (Optional) Familiarity with AI tools and a genuine curiosity to use them to optimize your own work. ⭐ (Optional) Proficiency in French. What We Offer 💰 Base gross salary: 30.000€. 🧾Permanent contract 🏡 100% remote work from anywhere in Spain with a flexible schedule. We focus on results, not hours, with a culture of efficient and essential meetings to promote a real balance between your personal and professional life. We organize regular in-person meetups with the entire team. 💻Top-tier tech equipment and a budget for a home office setup included. 🏢Coworking space membership included. 💆6 additional days of annual leave each year, on top of the 22 statutory days. A total of 28 vacation days per year. 🍝 Coverflex card to manage your meal, transportation, training, and childcare benefits. 🗣️ Language classes included to support your continuous learning and professional growth. 🚀 Fast growth in a company with a strong Product-Market Fit and a unique opportunity. 📈Leadership career progression within the Doctrine group. 🎯 A highly motivated and focused team where innovative ideas are welcomed. If you are looking for a leadership opportunity in a fast-growing AI company at the forefront of the legal transformation in Europe, we want to meet you. 📩 Apply now and be part of the legal AI transformation with Maite.ai! 🚀

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do • Advise and arrange travel for corporate business customers (both individuals and groups), • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services, • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations, • Use Global Distribution Systems (GDSs) such as Amadeus. Training may be provided, • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements, • Use positive telephone service techniques and act on special customer requests, • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For • Passion for excellence in client service, including proactive anticipation of needs, • Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo), • Professional communication in German & English (written and verbal), • Attention to detail, • Act with integrity, and look after personal traveler information, • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation), • Resolving customer issues quickly and independently / with supplier, • Teamwork and openness to feedback

About H3C H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning computer, storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE® servers, storage and associated technical services in China. “Shaping the Digital Future for a Better Life” is the corporate vision of H3C. We aim to drive the development of the digital economy and, together with customers and partners, create a better life for all. Responsibilities: • Own full territory or account coverage across Public Sector and selected Enterprise customers, • Manage and grow assigned Named Accounts and develop H3C Brand, • Generate and manage a robust, qualified, and predictable sales pipeline, • Deliver quarterly and annual revenue targets, • Lead public tenders, framework-based projects, and complex commercial bids, • Build trusted relationships with C-level executives, senior decision-makers, and influencers, • Coordinate internal teams to deliver winning proposals (RFPs, RFIs, tenders, commercial offers), • Strengthen and activate the local and national partner ecosystem, • Negotiate commercial terms to achieve win-win, long-term relationshipss Requirements: • 8–10+ years of experience in ICT / IT infrastructure sales (Public Sector and/or Enterprise), • Proven success managing regional territories or strategic named accounts, • Strong background selling Networking, Servers, Storage, Virtualization, Cloud and/or AI solutions, • Solid understanding of public procurement and tender environments, • Established relationships with partners, system integrators, and distributors, • Strong executive communication, negotiation, and presentation skills, • Results-driven, autonomous, and execution-focused, • Spanish and English working proficiency What We Offer: • A fast-growing Spain market with strong business momentum, • A competitive full-stack portfolio (Network + Compute + Cloud + AI), • Existing operator and government frameworks to accelerate success, • A mature and expanding partner ecosystem (H3C SPIN), • An international, collaborative working environment, • Attractive compensation and commission structure, • Career growth opportunities in H3C’s priority markets globally

Account Manager Süd-West Deutschland – BH Bikes Standort: Süd-West Deutschland Sprache: Deutsch / Fließendes Englisch erforderlich (mündlich & schriftlich) Branche: Fahrradindustrie / E-Mobilität / Performance Bikes Über BH Bikes Gegründet im Jahr 1909 ist BH Bikes eine der etabliertesten und innovativsten Fahrradmarken Europas. Mit über einem Jahrhundert Erfahrung haben wir uns kontinuierlich vom traditionellen Fahrradhersteller zu einem führenden Anbieter im Bereich High-Performance Bikes und E-Mobilität entwickelt. Vom WorldTour-Rennsport bis hin zu modernster E-Bike-Technologie steht BH Bikes für Leistung, Innovation und eine langfristige Vision. Heute beschleunigen wir unser internationales Wachstum und stärken unsere Position in wichtigen europäischen Märkten. Wir suchen keinen Verwalter. Wir suchen jemanden, der aufbaut. Als Account Manager für Süd-West Deutschland übernehmen Sie die volle Verantwortung für eine Schlüsselregion, die sich in einem tiefgreifenden Wandel befindet. Sie arbeiten in einem Umfeld, das aktiv restrukturiert, skaliert und seine Marktposition neu definiert. Sie berichten direkt an den Vertriebsleiter Nord Europa – mit klaren Erwartungen, direkter Kommunikation und voller Verantwortung für Ihre Ergebnisse. Ihre Mission ist einfach: ein leistungsstarkes Händlernetzwerk aufbauen, den Verkauf steigern und die Position von BH Bikes in Ihrer Region stärken. Dies ist keine Rolle zur „Pflege von Beziehungen“. Dies ist eine Rolle, in der Sie wachsen, optimieren, herausfordern und gewinnen. Ihre Aufgaben Sie entwickeln und erweitern ein hochwertiges Händlernetzwerk in Süd-West Deutschland, identifizieren und gewinnen neue strategische Partner und steuern bestehende Händler aktiv, um deren Performance zu steigern. Ihr Fokus liegt auf Sell-out, nicht nur auf Sell-in. Sie analysieren aktiv Marktdaten, Händlerleistungen und kommerzielle Chancen und setzen AI-Tools ein, um Effizienz in der Akquise, im Reporting und in der Entscheidungsfindung zu steigern. Sie arbeiten eng mit internen Teams aus Sales, Aftersales und Marketing zusammen und führen Ihre Region, als wäre es Ihr eigenes Unternehmen. Ihr Profil Sie suchen keine Komfortzone – Sie wollen echten Einfluss auf Markt und Ergebnis. Sie verfügen über 3–8 Jahre Erfahrung in der Fahrradbranche und haben ein starkes Netzwerk in Süd-West Deutschland. Sie können nachweisbare Erfolge im Vertrieb und Account Management vorweisen und handeln kommerziell, pragmatisch und proaktiv. Sie sind im Umgang mit AI-Tools vertraut oder eignen sich diese schnell an, um Ihre Leistung zu steigern. Sie fühlen sich in einem leistungsorientierten, dynamischen Umfeld wohl und arbeiten nicht nach einem klassischen „Nine-to-Five-Prinzip“. Sie übernehmen Verantwortung für Ergebnisse und tragen diese konsequent bis zum Abschluss. Fließendes Englisch in Wort und Schrift ist zwingend erforderlich. Was wir bieten Sie übernehmen eine Schlüsselrolle in einem wachsenden und sich transformierenden internationalen Unternehmen, mit hohem Maß an Eigenverantwortung und direktem Einfluss auf Marktentwicklung und Strategie. Wir bieten: • Ein wettbewerbsfähiges, marktgerechtes Gehalt mit Bonusregelung, • Einen Firmenwagen, • Demo Bikes zur persönlichen Nutzung, für Akquise und Händlerbetreuung, • Vollständige Übernahme aller geschäftlichen und reiserelevanten Kosten, • Laptop, Mobiltelefon und Vertrag, • Kontinuierliche Weiterbildung und Entwicklung Ihr Onboarding beginnt mit einem Besuch unseres Hauptsitzes in Spanien, wo Sie das Team kennenlernen und tief in Marke, Produkte und Strategie eintauchen. Sie repräsentieren eine Premiummarke mit starken europäischen Wurzeln und über 100 Jahren Geschichte: BH Bikes. Wichtig Wenn Sie Stabilität, Routine oder eine rein beziehungsorientierte Rolle suchen, ist diese Position nicht für Sie geeignet. Wenn Sie gestalten, einen Markt führen und in einem anspruchsvollen Umfeld schnell wachsen möchten, sollten wir sprechen. Bewerbung Senden Sie Ihren detaillierten Lebenslauf sowie ein prägnantes Motivationsschreiben auf Englisch an: 📩 Abschließender Hinweis Wir suchen keine Durchschnittlichkeit. Wir suchen jemanden, der Verantwortung übernimmt, schnell handelt und Ergebnisse liefert. Wenn Sie sich darin wiedererkennen, zögern Sie nicht. Account Manager South-West Germany – BH Bikes Location: South-West Germany Language: German / Fluent English required (spoken & written) Industry: Cycling / E-Mobility / Performance Bikes Over BH Bikes Founded in 1909, BH Bikes is one of Europe’s most established and innovative cycling brands. With over a century of experience, we have continuously evolved from traditional bicycle manufacturing into a leader in high-performance bikes and e-mobility. From WorldTour racing to cutting-edge e-bike technology, BH Bikes stands for performance, innovation, and long-term vision. Today, we are accelerating our international growth and strengthening our position in key European markets. We are not hiring a caretaker. We are hiring someone who builds. As Account Manager for South-West Germany, you take ownership of a key region in full transformation. You operate in an environment that is actively restructuring, scaling, and redefining its position in the market. You will report directly to the Sales Manager Northern Europe, with clear expectations, direct communication, and full accountability for your results. Your mission is simple: build a high-performing dealer network, drive sales, and strengthen the position of BH Bikes in your region. This is not a “maintain relationships” role. This is a grow, fix, challenge, and win role. What You’ll Do You will develop and expand a high-quality dealer network in South-West Germany, identifying and converting new strategic partners while managing and challenging existing dealers to increase performance. Your focus is on sell-out, not just sell-in. You actively analyse market data, dealer performance, and commercial opportunities, and you use AI tools to improve efficiency in prospecting, reporting, and decision-making. You work closely with internal teams across sales, aftersales, and marketing, and you take ownership of your region as if it were your own business. Who You Are You’re not looking for a comfortable job — you’re looking for impact. You bring 3–8 years of experience in the cycling industry and have a strong network in South-West Germany. You have a proven track record in sales and account management and are commercially sharp, hands-on, and proactive. You are comfortable using — or quickly adopting — Artificial Intelligence tools to improve your performance. You thrive in a high-performance, changing environment and you don’t operate with a nine-to-five mindset. You take responsibility for outcomes and take full ownership until the job is done. Fluent English, both spoken and written, is non-negotiable. What We Offer You will step into a key role within a growing and restructuring international company, with a high level of ownership and autonomy and direct impact on market development and strategy. We provide: • A competitive, market-aligned salary with bonus incentives, • A company car, • Demo bikes for personal use, prospecting and dealer support, • Full coverage of business expenses and travel related to your role, • Laptop, mobile phone, and phone subscription, • Ongoing training and development to support your growth Your onboarding starts with a visit to our headquarters in Spain, where you will meet the team and immerse yourself in the brand, products, and strategy. You will represent a premium brand with strong European roots and more than 100 years of history: BH Bikes. Important If you are looking for stability, routine, or a purely relationship-driven role, this is not for you. If you want to build, take control of a market, and grow fast in a demanding environment, we should talk. Apply Send your detailed CV and a sharp motivation letter in English to: 📩 Final Note We are not interested in average. We are looking for someone who takes ownership, moves fast, and delivers results. If you recognize yourself in this, don’t hesitate.

Sales Regional Account Manager – Southern Europe (Based in Spain or Italy) Unattended Retail | Smart Vending | Payments | IoT | SaaS Location: Remote – Southern Europe Languages: English plus another European language. About the Company: Our client is a global technology leader within the unattended retail and smart commerce sector. With a significant installed customer base across North America and a growing international presence with European business in Sweden, Greece, Germany, Italy & Portugal already, the business provides innovative solutions spanning cashless payments, vending management, telemetry, micro markets, smart coolers, self-service retail and connected commerce technologies. Following substantial recent investment and strategic expansion initiatives, the organisation is accelerating growth across Europe and is seeking experienced commercial professionals to help drive market penetration and establish long-term partnerships across key territories. The business combines the agility of a growth-focused technology company with the backing, resources and stability of a large international organisation. The Opportunity: This is not a traditional lead generation or entry-level business development role. We are seeking experienced business development professionals with a proven ability to develop new markets, build strategic partnerships and generate revenue growth across Europe. You will play a key role in supporting the company's continued expansion across the DACH region, France, Italy, Spain and other priority European markets. The successful candidate will possess a strong understanding of unattended retail, vending technology, payments, telemetry, IoT, self-service retail or adjacent sectors and be comfortable engaging with senior decision-makers across operators, distributors, manufacturers and channel partners. Key Responsibilities: • Identify, qualify and develop new business opportunities across Europe, • Build and manage strategic relationships with operators, distributors, resellers and channel partners, • Develop territory growth plans and execute market expansion strategies, • Engage with senior stakeholders and decision-makers within target organisations, • Support the development of partner ecosystems across key markets, • Collaborate with product, marketing and leadership teams to influence commercial strategy, • Attend industry exhibitions, conferences and customer meetings throughout Europe, • Monitor competitor activity, market trends and customer requirements, • Maintain accurate forecasting, pipeline management and CRM reporting Candidate Profile: Essential- • 5-10+ years' experience in business development, sales, channel management or strategic account management, • Proven success within unattended retail, vending, payments, fintech, telemetry, IoT or related technology sectors, • Strong track record of generating new business and opening new markets, • Experience developing channel, distributor or strategic partner relationships, • Excellent communication, presentation and commercial negotiation skills, • Ability to work autonomously within a fast-paced international environment Highly Desirable- • Existing network within European vending, unattended retail or payments markets, • Experience selling hardware-enabled SaaS, payment solutions or connected technology platforms, • Understanding of cashless payments, acquiring, processing, telemetry or self-service retail ecosystems, • Previous responsibility for multi-country European territories Additional European languages would be viewed favourably. What's on Offer? • Opportunity to join a recognised global market leader, • Significant growth plans and investment across Europe, • Ability to influence commercial strategy and market expansion, • Exposure to senior leadership and international stakeholders, • Competitive salary, bonus and benefits package, • Long-term career progression within a rapidly growing technology business This opportunity would suit commercially ambitious professionals who enjoy building markets, developing strategic partnerships and driving growth within high-growth technology environments.

As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do • Advise and arrange travel for corporate business customers (both individuals and groups), • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services, • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations, • Use Global Distribution Systems (GDSs) such as Amadeus. Training may be provided, • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements, • Use positive telephone service techniques and act on special customer requests, • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For • Passion for excellence in client service, including proactive anticipation of needs, • Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo), • Professional communication in German & English (written and verbal), • Attention to detail, • Act with integrity, and look after personal traveler information, • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation), • Resolving customer issues quickly and independently / with supplier, • Teamwork and openness to feedback

About Geely: Position Objective To lead and develop the Customer Relations function in Spain, ensuring regulatory compliance, manufacturer standards alignment, and the delivery of a premium end-to-end customer experience across the dealer network. The role is accountable for customer satisfaction (NPS/CSI), case resolution governance, retention strategy, and reputational risk mitigation in the Spanish market. Key Responsibilities 1. Customer Experience Strategy & Governance • Define and implement the CRM strategy for Spain in alignment with OEM global standards and local market requirements., • Establish and optimize customer case management platforms, workflows, escalation matrices, and SOPs., • Ensure consistent application of customer policies across all dealers and business partners., • Lead the localization of global customer experience programs for the Spanish market. 1. Regulatory & Compliance Management • Ensure full compliance with Spanish consumer protection legislation (Real Decreto Legislativo 1/2007), warranty obligations, and after-sales regulatory requirements., • Guarantee compliance with GDPR and Spanish data protection law (LOPDGDD) in all customer data handling processes., • Manage regulatory complaints, official claims (Hoja de Reclamaciones), and arbitration/consumer authority cases in coordination with the Legal Department., • Mitigate financial and reputational risks arising from escalated cases. 1. Customer Case & Escalation Management • Oversee the resolution of high-impact, sensitive or reputational-risk cases., • Develop structured escalation protocols between OEM, dealer network, and HQ., • Identify at-risk customers and implement retention or win-back strategies., • Monitor response time, resolution quality, and customer satisfaction performance metrics. 1. Dealer Network CRM Enablement • Provide CRM guidance, training and performance monitoring to the dealer network., • Audit dealer compliance with brand standards in customer communication and complaint handling., • Support dealer improvement plans based on CSI/NPS results and complaint analysis., • Ensure consistency in brand tone, messaging and premium service standards across all touchpoints. 1. Data Analytics & Business Intelligence • Analyze customer behavior trends, complaint root causes, and loyalty indicators to identify business improvement opportunities., • Translate customer insights into actionable strategies supporting Sales, After-Sales and Marketing., • Develop reporting dashboards covering:, • NPS / CSI, • Case volume & resolution KPIs, • Warranty-related complaints, • Regulatory risk exposure, • Provide structured reporting to management and HQ. 1. Customer Growth & Retention Programs • Develop outbound customer engagement campaigns linked to:, • Seasonal campaigns, • Sales initiatives, • Service promotions, • Recall or quality actions, • Collaborate cross-functionally (Sales, After-Sales, Marketing, Legal, Quality)., • Support customer lifecycle management initiatives to increase retention and repeat purchase. 1. Team Leadership & Culture • Build and lead a customer-centric team culture., • Set measurable KPIs and performance standards., • Coach and mentor team members to ensure premium service delivery., • Promote continuous improvement through KPI monitoring and structured feedback loops. 1. Risk & Cost Control • Monitor cost impact of goodwill, compensation cases, and customer programs., • Ensure structured decision-making framework balancing customer satisfaction and financial sustainability., • Identify systemic issues and drive corrective actions with relevant departments. 1. Additional Duties • Undertake other responsibilities reasonably required and aligned with the business development of the Company in Spain.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Cada día, los productos y soluciones de Jungheinrich se utilizan para mover millones de mercancías en centros logísticos de todo el mundo. Llevamos 70 años apoyando a nuestros clientes en cada paso del camino con nuestros productos innovadores, seguros y sostenibles, que van desde carretillas elevadoras hasta estanterías, software y robots móviles. Invertimos en talento y fomentamos una cultura de apertura, integridad y respeto mutuo. Incorporándote a Jungheinrich tienes la posibilidad de trabajar en un entorno internacional, diverso y multidisciplinar. Strategic Account Manager... ¡Te estamos buscando! ¿Cómo será tu día a día? • Definir y ejecutar planes estratégicos a corto, medio y largo plazo, con una visión 360° del negocio, para los clientes asignados, de acuerdo con los objetivos de la Dirección Comercial y las directrices del grupo., • Realizar una venta consultiva en todas las líneas de negocio, asegurando una explotación integral del mercado y una adecuada coordinación interna con los departamentos implicados., • Preparar presentaciones corporativas y de producto para ofrecer un asesoramiento de calidad (demos, presentaciones, resolución de incidencias, etc.)., • Asegurar el Market Penetration Contact (Obj: 100%), desarrollar y fortalecer las relaciones con los clientes asignados mediante visitas regulares a todos los centros y con los interlocutores clave (compradores, prescriptores, responsables logísticos, etc.)., • Gestionar de forma proactiva los indicadores de actividad comercial (KPIs), corrigiendo desviaciones y asegurando el adecuado desarrollo de cada cuenta., • Asegurar la ejecución de los planes de acción definidos en las reuniones periódicas de seguimiento. Requisitos: • Buscamos una persona con formación en Ciclo Formativo o Universitaria acostumbrada a tratar con ventas técnicas y al detalle, • Nivel alto de inglés (B2-C1), • Experiencia previa en puesto similar de, al menos, 5 años, • Disponibilidad para viajar por todo el territorio nacional >60%, • Habilidades de negociación, orientación al cliente, orientación a resultados y pensamiento estratégico. En Jungheinrich queremos que tod@s se sientan bienvenidos/as y motivados/as, por lo que ofrecemos: • Ser parte de una compañía multinacional líder, en constante crecimiento y con valores corporativos sólidos. Con nuestra certificación Great Place to Work, garantizamos un entorno laboral excepcional y flexible, enfocado en el bienestar de nuestros colaboradores/as., • Contrato indefinido, • Horario flexible e intensivo todos los viernes del año, • Modelo híbrido de trabajo, • Coche de empresa, tarjeta Solred, • Posibilidad de disponer un pack de retribución flexible según tus necesidades y preferencias con seguro médico (subvencionado al 50%), ticket guardería y ticket restaurant, • PPSE (Plan de Previsión Social), • Posibilidad de elegir como quieres recibir tu retribución en 12, 14 o 16 pagas., • Plataforma de Bienestar, un servicio gratuito, que os ayudará a mejorar vuestra calidad de vida y aumentar vuestro bienestar laboral y personal., • Formación inicial y continua a cargo de la empresa Para más información visítanos en www.jungheinrich.es

Join Maite.ai and help the customer service team transform the field of artificial intelligence applied to the legal sector At Maite.ai, we are transforming the way legal professionals work with artificial intelligence. With a validated product growing at a double-digit rate month after month for more than two years, we are looking for an ambitious professional to join as an Account Manager, building the proactive operations that will drive our retention and expansion in the legal sector. If you are passionate about customer success, AI, and building scalable retention strategies in dynamic environments, this opportunity is for you. About Maite.ai We are an AI-native company with a strong focus on excellence and user satisfaction. Our culture is built on meritocracy of ideas, critical thinking, and attention to detail. Currently, we have a market-validated product with over 3000 clients and 100,000+ users, and we are in full-scale growth mode. And Maite.ai is now proudly part of the Doctrine group, the leader in Legal AI in Europe. We are looking for a highly proactive professional to take ownership of account management and customer loyalty in Spain, motivated to build, automate, and scale our Customer Success operations. About the Role As an Account Manager / Customer Success Manager, you will be the key player in ensuring our clients get the absolute most out of Maite.ai from minute one. Your mission will be to drive account retention, expansion, and loyalty by deeply understanding the workflows of the legal sector. Additionally, you will play a foundational role in building our proactive customer success operations from scratch, ensuring our artificial intelligence becomes an indispensable tool in their day-to-day. What You’ll Do ✅ Lead key account onboardings, ensuring a fast adoption that is fully tailored to the specific reality and needs of each law firm. ✅ Manage client communication across email, phone, and our ticketing platform. Your goal is to always provide clear, human, and practical answers, leveraging artificial intelligence to be as efficient as possible. ✅ Own problem resolution from start to finish. You will execute all necessary operations and dive into the details to guarantee that clients get their issues or questions completely solved. ✅ Run proactive user tracking. You will identify users with low adoption rates and stay one step ahead by offering help sessions or targeted training in legal prompting. ✅ Own the success metrics. You will manage contract renewals and work directly on customer retention, taking ownership of monitoring and improving critical indicators such as churn rate and net promoter score. ✅ Spot upgrade opportunities. You will understand your clients so well that you will know exactly when a law firm needs to transition from a Plus plan to a Teams environment, or from Teams to a Custom plan. ✅ Automate processes using artificial intelligence. You will not just help clients use AI, you will apply it in your daily routine to build and scale our proactive operations without ever losing the personal touch. ✅ Create and standardize playbooks. You will work hand in hand with the reactive support team to document and build our customer success operations from the ground up. What We’re Looking For 🔥 Proven experience as an Account Manager or Customer Success Manager, ideally in a SaaS, software, or tech environment. You know how to manage and grow a client portfolio. 🔥 Experience with CRM and technical support tools: It is essential that you have solid experience with these types of tools (Intercom, Freshdesk, Zoho CRM, Salesforce, etc.) so that you can join the team and hit the ground running right away. 🔥 Absolute proactivity: The mental agility to spot a potential problem and solve it before the client even complains. 🔥 Approachability, empathy, and problem-solving: You are a great listener, you understand user frustrations, and you communicate in a clear, direct way. Zero textbook answers, 100% real solutions. 🔥 Strong organizational and negotiation skills: Ability to flawlessly manage multiple accounts at different stages of their lifecycle without losing focus. 🔥 Professional English (Mandatory). ⭐ (Optional) Legal background or professional experience in the legal sector. Understanding how a lawyer thinks, their deadlines, and their daily routine is a massive advantage in connecting with them. ⭐ (Optional) Familiarity with AI tools and a genuine curiosity to use them to optimize your own work. ⭐ (Optional) Proficiency in French. What We Offer 💰 Base gross salary: 30.000€. 🧾Permanent contract 🏡 100% remote work from anywhere in Spain with a flexible schedule. We focus on results, not hours, with a culture of efficient and essential meetings to promote a real balance between your personal and professional life. We organize regular in-person meetups with the entire team. 💻Top-tier tech equipment and a budget for a home office setup included. 🏢Coworking space membership included. 💆6 additional days of annual leave each year, on top of the 22 statutory days. A total of 28 vacation days per year. 🍝 Coverflex card to manage your meal, transportation, training, and childcare benefits. 🗣️ Language classes included to support your continuous learning and professional growth. 🚀 Fast growth in a company with a strong Product-Market Fit and a unique opportunity. 📈Leadership career progression within the Doctrine group. 🎯 A highly motivated and focused team where innovative ideas are welcomed. If you are looking for a leadership opportunity in a fast-growing AI company at the forefront of the legal transformation in Europe, we want to meet you. 📩 Apply now and be part of the legal AI transformation with Maite.ai! 🚀

Cada día, los productos y soluciones de Jungheinrich se utilizan para mover millones de mercancías en centros logísticos de todo el mundo. Llevamos 70 años apoyando a nuestros clientes en cada paso del camino con nuestros productos innovadores, seguros y sostenibles, que van desde carretillas elevadoras hasta estanterías, software y robots móviles. Invertimos en talento y fomentamos una cultura de apertura, integridad y respeto mutuo. Incorporándote a Jungheinrich tienes la posibilidad de trabajar en un entorno internacional, diverso y multidisciplinar. Strategic Account Manager... ¡Te estamos buscando! ¿Cómo será tu día a día? • Definir y ejecutar planes estratégicos a corto, medio y largo plazo, con una visión 360° del negocio, para los clientes asignados, de acuerdo con los objetivos de la Dirección Comercial y las directrices del grupo., • Realizar una venta consultiva en todas las líneas de negocio, asegurando una explotación integral del mercado y una adecuada coordinación interna con los departamentos implicados., • Preparar presentaciones corporativas y de producto para ofrecer un asesoramiento de calidad (demos, presentaciones, resolución de incidencias, etc.)., • Asegurar el Market Penetration Contact (Obj: 100%), desarrollar y fortalecer las relaciones con los clientes asignados mediante visitas regulares a todos los centros y con los interlocutores clave (compradores, prescriptores, responsables logísticos, etc.)., • Gestionar de forma proactiva los indicadores de actividad comercial (KPIs), corrigiendo desviaciones y asegurando el adecuado desarrollo de cada cuenta., • Asegurar la ejecución de los planes de acción definidos en las reuniones periódicas de seguimiento. Requisitos: • Buscamos una persona con formación en Ciclo Formativo o Universitaria acostumbrada a tratar con ventas técnicas y al detalle, • Nivel alto de inglés (B2-C1), • Experiencia previa en puesto similar de, al menos, 5 años, • Disponibilidad para viajar por todo el territorio nacional >60%, • Habilidades de negociación, orientación al cliente, orientación a resultados y pensamiento estratégico. En Jungheinrich queremos que tod@s se sientan bienvenidos/as y motivados/as, por lo que ofrecemos: • Ser parte de una compañía multinacional líder, en constante crecimiento y con valores corporativos sólidos. Con nuestra certificación Great Place to Work, garantizamos un entorno laboral excepcional y flexible, enfocado en el bienestar de nuestros colaboradores/as., • Contrato indefinido, • Horario flexible e intensivo todos los viernes del año, • Modelo híbrido de trabajo, • Coche de empresa, tarjeta Solred, • Posibilidad de disponer un pack de retribución flexible según tus necesidades y preferencias con seguro médico (subvencionado al 50%), ticket guardería y ticket restaurant, • PPSE (Plan de Previsión Social), • Posibilidad de elegir como quieres recibir tu retribución en 12, 14 o 16 pagas., • Plataforma de Bienestar, un servicio gratuito, que os ayudará a mejorar vuestra calidad de vida y aumentar vuestro bienestar laboral y personal., • Formación inicial y continua a cargo de la empresa Para más información visítanos en www.jungheinrich.es

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Te gusta ayudar a las personas y buscas una oportunidad en atención al cliente? Buscamos Teleoperadores/as de Atención al Cliente para un servicio de asistencia en carretera, gestionando llamadas y solicitudes de usuarios que necesitan apoyo durante sus desplazamientos. Teleoperador/a Atención al

Radisson Hotel Group is looking for an exceptional General Manager for the Radisson Collection Hotel, Gran Vía Bilbao. The successful candidate will lead the hotel into a new chapter, enhancing guest experiences and strengthening its reputation in the luxury market.

Valorable experiencia en atención al cliente o contact center. Teleoperador/a Atención al Cliente en Carretera – Jornada Completa – Madrid (Alcobendas). Te gusta ayudar a las personas y buscas una oportunidad en atención al cliente? Buscamos.

Estas buscando un nuevo reto profesional? ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023? brPANGEA es tu sitio! br brActualmente buscamos ampliar nuestro equipo in

Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in the Netherlands and Hungary. The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive, and multi-product outlets. Descripción general del puesto Como Account Manager de PCT (Turismo, SUV, 4x4 y Light Truck) formarás parte del departamento de Ventas en España y reportarás directamente al Country Sales Manager. Serás el principal punto de contacto entre la empresa y los clientes dentro del segmento PCT. Tu misión será impulsar el crecimiento de ventas, fortalecer la red de distribución y aumentar la cuota de mercado mediante relaciones sólidas con talleres y partners. Responsabilidades principales • Alcanzar los objetivos de ventas, • Analizar mercado, competencia y necesidades del cliente, • Garantizar la satisfacción del cliente, • Negociar contratos, precios y acciones de marketing, • Representar la empresa en eventos y ferias Requisitos • 2–3 años de experiencia en ventas, • Perfil comercial y orientación a resultados, • Conocimiento de canales de distribución, • Excelentes habilidades de comunicación, • Español nativo e inglés valorable, • Manejo de Excel y PowerPoint, • Residencia en Madrid y disponibilidad para viajar (Castilla-La Mancha, la Comunidad Valenciana y Castilla y León (Ávila y Segovia)) Se ofrece • Entorno dinámico e innovador, • Equipo internacional, • Paquete retributivo competitivo, • Coche de empresa, teléfono y portátil, • Formación y desarrollo ¿Por qué unirse a nosotros? Fomentamos la diversidad, la innovación y el crecimiento profesional en un entorno inclusivo donde cada persona aporta valor al éxito común.

Account Manager Süd-West Deutschland – BH Bikes Standort: Süd-West Deutschland Sprache: Deutsch / Fließendes Englisch erforderlich (mündlich & schriftlich) Branche: Fahrradindustrie / E-Mobilität / Performance Bikes Über BH Bikes Gegründet im Jahr 1909 ist BH Bikes eine der etabliertesten und innovativsten Fahrradmarken Europas. Mit über einem Jahrhundert Erfahrung haben wir uns kontinuierlich vom traditionellen Fahrradhersteller zu einem führenden Anbieter im Bereich High-Performance Bikes und E-Mobilität entwickelt. Vom WorldTour-Rennsport bis hin zu modernster E-Bike-Technologie steht BH Bikes für Leistung, Innovation und eine langfristige Vision. Heute beschleunigen wir unser internationales Wachstum und stärken unsere Position in wichtigen europäischen Märkten. Wir suchen keinen Verwalter. Wir suchen jemanden, der aufbaut. Als Account Manager für Süd-West Deutschland übernehmen Sie die volle Verantwortung für eine Schlüsselregion, die sich in einem tiefgreifenden Wandel befindet. Sie arbeiten in einem Umfeld, das aktiv restrukturiert, skaliert und seine Marktposition neu definiert. Sie berichten direkt an den Vertriebsleiter Nord Europa – mit klaren Erwartungen, direkter Kommunikation und voller Verantwortung für Ihre Ergebnisse. Ihre Mission ist einfach: ein leistungsstarkes Händlernetzwerk aufbauen, den Verkauf steigern und die Position von BH Bikes in Ihrer Region stärken. Dies ist keine Rolle zur „Pflege von Beziehungen“. Dies ist eine Rolle, in der Sie wachsen, optimieren, herausfordern und gewinnen. Ihre Aufgaben Sie entwickeln und erweitern ein hochwertiges Händlernetzwerk in Süd-West Deutschland, identifizieren und gewinnen neue strategische Partner und steuern bestehende Händler aktiv, um deren Performance zu steigern. Ihr Fokus liegt auf Sell-out, nicht nur auf Sell-in. Sie analysieren aktiv Marktdaten, Händlerleistungen und kommerzielle Chancen und setzen AI-Tools ein, um Effizienz in der Akquise, im Reporting und in der Entscheidungsfindung zu steigern. Sie arbeiten eng mit internen Teams aus Sales, Aftersales und Marketing zusammen und führen Ihre Region, als wäre es Ihr eigenes Unternehmen. Ihr Profil Sie suchen keine Komfortzone – Sie wollen echten Einfluss auf Markt und Ergebnis. Sie verfügen über 3–8 Jahre Erfahrung in der Fahrradbranche und haben ein starkes Netzwerk in Süd-West Deutschland. Sie können nachweisbare Erfolge im Vertrieb und Account Management vorweisen und handeln kommerziell, pragmatisch und proaktiv. Sie sind im Umgang mit AI-Tools vertraut oder eignen sich diese schnell an, um Ihre Leistung zu steigern. Sie fühlen sich in einem leistungsorientierten, dynamischen Umfeld wohl und arbeiten nicht nach einem klassischen „Nine-to-Five-Prinzip“. Sie übernehmen Verantwortung für Ergebnisse und tragen diese konsequent bis zum Abschluss. Fließendes Englisch in Wort und Schrift ist zwingend erforderlich. Was wir bieten Sie übernehmen eine Schlüsselrolle in einem wachsenden und sich transformierenden internationalen Unternehmen, mit hohem Maß an Eigenverantwortung und direktem Einfluss auf Marktentwicklung und Strategie. Wir bieten: • Ein wettbewerbsfähiges, marktgerechtes Gehalt mit Bonusregelung, • Einen Firmenwagen, • Demo Bikes zur persönlichen Nutzung, für Akquise und Händlerbetreuung, • Vollständige Übernahme aller geschäftlichen und reiserelevanten Kosten, • Laptop, Mobiltelefon und Vertrag, • Kontinuierliche Weiterbildung und Entwicklung Ihr Onboarding beginnt mit einem Besuch unseres Hauptsitzes in Spanien, wo Sie das Team kennenlernen und tief in Marke, Produkte und Strategie eintauchen. Sie repräsentieren eine Premiummarke mit starken europäischen Wurzeln und über 100 Jahren Geschichte: BH Bikes. Wichtig Wenn Sie Stabilität, Routine oder eine rein beziehungsorientierte Rolle suchen, ist diese Position nicht für Sie geeignet. Wenn Sie gestalten, einen Markt führen und in einem anspruchsvollen Umfeld schnell wachsen möchten, sollten wir sprechen. Bewerbung Senden Sie Ihren detaillierten Lebenslauf sowie ein prägnantes Motivationsschreiben auf Englisch an: 📩 Abschließender Hinweis Wir suchen keine Durchschnittlichkeit. Wir suchen jemanden, der Verantwortung übernimmt, schnell handelt und Ergebnisse liefert. Wenn Sie sich darin wiedererkennen, zögern Sie nicht. Account Manager South-West Germany – BH Bikes Location: South-West Germany Language: German / Fluent English required (spoken & written) Industry: Cycling / E-Mobility / Performance Bikes Over BH Bikes Founded in 1909, BH Bikes is one of Europe’s most established and innovative cycling brands. With over a century of experience, we have continuously evolved from traditional bicycle manufacturing into a leader in high-performance bikes and e-mobility. From WorldTour racing to cutting-edge e-bike technology, BH Bikes stands for performance, innovation, and long-term vision. Today, we are accelerating our international growth and strengthening our position in key European markets. We are not hiring a caretaker. We are hiring someone who builds. As Account Manager for South-West Germany, you take ownership of a key region in full transformation. You operate in an environment that is actively restructuring, scaling, and redefining its position in the market. You will report directly to the Sales Manager Northern Europe, with clear expectations, direct communication, and full accountability for your results. Your mission is simple: build a high-performing dealer network, drive sales, and strengthen the position of BH Bikes in your region. This is not a “maintain relationships” role. This is a grow, fix, challenge, and win role. What You’ll Do You will develop and expand a high-quality dealer network in South-West Germany, identifying and converting new strategic partners while managing and challenging existing dealers to increase performance. Your focus is on sell-out, not just sell-in. You actively analyse market data, dealer performance, and commercial opportunities, and you use AI tools to improve efficiency in prospecting, reporting, and decision-making. You work closely with internal teams across sales, aftersales, and marketing, and you take ownership of your region as if it were your own business. Who You Are You’re not looking for a comfortable job — you’re looking for impact. You bring 3–8 years of experience in the cycling industry and have a strong network in South-West Germany. You have a proven track record in sales and account management and are commercially sharp, hands-on, and proactive. You are comfortable using — or quickly adopting — Artificial Intelligence tools to improve your performance. You thrive in a high-performance, changing environment and you don’t operate with a nine-to-five mindset. You take responsibility for outcomes and take full ownership until the job is done. Fluent English, both spoken and written, is non-negotiable. What We Offer You will step into a key role within a growing and restructuring international company, with a high level of ownership and autonomy and direct impact on market development and strategy. We provide: • A competitive, market-aligned salary with bonus incentives, • A company car, • Demo bikes for personal use, prospecting and dealer support, • Full coverage of business expenses and travel related to your role, • Laptop, mobile phone, and phone subscription, • Ongoing training and development to support your growth Your onboarding starts with a visit to our headquarters in Spain, where you will meet the team and immerse yourself in the brand, products, and strategy. You will represent a premium brand with strong European roots and more than 100 years of history: BH Bikes. Important If you are looking for stability, routine, or a purely relationship-driven role, this is not for you. If you want to build, take control of a market, and grow fast in a demanding environment, we should talk. Apply Send your detailed CV and a sharp motivation letter in English to: 📩 Final Note We are not interested in average. We are looking for someone who takes ownership, moves fast, and delivers results. If you recognize yourself in this, don’t hesitate.

Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades. Un ambiente laboral de primera! y no lo decimos nosotros, nos lo ha certificado Choose my Company, ��

Atención personalizada al cliente, identificando necesidades, preferencias y estilo de viajes. Experiencia previa en agencia de viajes, especialmente en viajes a medida. Diseño y planificación de viajes a medida: rutas, destinos combinados y experiencias.

Teleoperadores/as de Atención al Cliente. Teleoperador/a Atención al Cliente en Carretera – Jornada Completa – Madrid (Alcobendas).

About Geely: Position Objective To lead and develop the Customer Relations function in Spain, ensuring regulatory compliance, manufacturer standards alignment, and the delivery of a premium end-to-end customer experience across the dealer network. The role is accountable for customer satisfaction (NPS/CSI), case resolution governance, retention strategy, and reputational risk mitigation in the Spanish market. Key Responsibilities 1. Customer Experience Strategy & Governance • Define and implement the CRM strategy for Spain in alignment with OEM global standards and local market requirements., • Establish and optimize customer case management platforms, workflows, escalation matrices, and SOPs., • Ensure consistent application of customer policies across all dealers and business partners., • Lead the localization of global customer experience programs for the Spanish market. 1. Regulatory & Compliance Management • Ensure full compliance with Spanish consumer protection legislation (Real Decreto Legislativo 1/2007), warranty obligations, and after-sales regulatory requirements., • Guarantee compliance with GDPR and Spanish data protection law (LOPDGDD) in all customer data handling processes., • Manage regulatory complaints, official claims (Hoja de Reclamaciones), and arbitration/consumer authority cases in coordination with the Legal Department., • Mitigate financial and reputational risks arising from escalated cases. 1. Customer Case & Escalation Management • Oversee the resolution of high-impact, sensitive or reputational-risk cases., • Develop structured escalation protocols between OEM, dealer network, and HQ., • Identify at-risk customers and implement retention or win-back strategies., • Monitor response time, resolution quality, and customer satisfaction performance metrics. 1. Dealer Network CRM Enablement • Provide CRM guidance, training and performance monitoring to the dealer network., • Audit dealer compliance with brand standards in customer communication and complaint handling., • Support dealer improvement plans based on CSI/NPS results and complaint analysis., • Ensure consistency in brand tone, messaging and premium service standards across all touchpoints. 1. Data Analytics & Business Intelligence • Analyze customer behavior trends, complaint root causes, and loyalty indicators to identify business improvement opportunities., • Translate customer insights into actionable strategies supporting Sales, After-Sales and Marketing., • Develop reporting dashboards covering:, • NPS / CSI, • Case volume & resolution KPIs, • Warranty-related complaints, • Regulatory risk exposure, • Provide structured reporting to management and HQ. 1. Customer Growth & Retention Programs • Develop outbound customer engagement campaigns linked to:, • Seasonal campaigns, • Sales initiatives, • Service promotions, • Recall or quality actions, • Collaborate cross-functionally (Sales, After-Sales, Marketing, Legal, Quality)., • Support customer lifecycle management initiatives to increase retention and repeat purchase. 1. Team Leadership & Culture • Build and lead a customer-centric team culture., • Set measurable KPIs and performance standards., • Coach and mentor team members to ensure premium service delivery., • Promote continuous improvement through KPI monitoring and structured feedback loops. 1. Risk & Cost Control • Monitor cost impact of goodwill, compensation cases, and customer programs., • Ensure structured decision-making framework balancing customer satisfaction and financial sustainability., • Identify systemic issues and drive corrective actions with relevant departments. 1. Additional Duties • Undertake other responsibilities reasonably required and aligned with the business development of the Company in Spain.

Buscamos una persona con perfil administrativo dentro del área comercial, con experiencia en atención al cliente (customer service), dinámica y resolutiva.

Teleoperador/a Atención al Cliente en Carretera – Jornada Completa – Madrid (Alcobendas). Teleoperadores/as de Atención al Cliente.

Experiencia de al menos 3 años en funciones similares dentro de departamentos comerciales o logísticos (operadores logísticos, agencias de transporte, transitarios, etc. Buscamos una persona con perfil administrativo dentro del área comercial, con experiencia en atención al cliente (customer se

Conocimiento de herramientas del sector (GDS y plataformas de reservas). Atención personalizada al cliente, identificando necesidades, preferencias y estilo de viajes. Habilidades comunicativas y de atención al cliente.

As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do • Advise and arrange travel for corporate business customers (both individuals and groups), • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services, • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations, • Use Global Distribution Systems (GDSs) such as Amadeus. Training may be provided, • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements, • Use positive telephone service techniques and act on special customer requests, • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For • Passion for excellence in client service, including proactive anticipation of needs, • Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo), • Professional communication in German & English (written and verbal), • Attention to detail, • Act with integrity, and look after personal traveler information, • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation), • Resolving customer issues quickly and independently / with supplier, • Teamwork and openness to feedback

Atención personalizada al cliente, identificando necesidades, preferencias y estilo de viajes. Experiencia previa en agencia de viajes, especialmente en viajes a medida. Conocimiento de herramientas del sector (GDS y plataformas de reservas).