Hostel Recepcionist

Job Summary: We are seeking an organized, detail-oriented, and proactive Administrative Assistant to join our dynamic team for an e-commerce online store. This individual will be responsible for assisting with the day-to-day operations of the store and managing the store’s social media channels. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for e-commerce and social media marketing. Key Responsibilities: E-commerce Store Operations: Assist with order processing, inventory management, and product listings. Monitor and respond to customer inquiries via email, chat, and other communication platforms. Ensure accurate product data entry, including descriptions, prices, and inventory updates. Track and report on sales, returns, and customer feedback to identify trends and opportunities. Coordinate with suppliers and logistics teams to ensure timely stock replenishment and delivery. Social Media Management: Create, schedule, and publish engaging content across the company’s social media platforms (Facebook, Instagram, Twitter, etc.). Monitor social media interactions and respond to customer comments and messages in a timely manner. Assist in creating promotional campaigns and graphics to drive engagement and sales. Track social media performance metrics and provide insights for improvement. Collaborate with the marketing team to align social media strategies with overall brand goals. Administrative Support: Maintain and organize digital files, spreadsheets, and documents related to e-commerce operations. Assist with customer service-related tasks such as processing returns, exchanges, and refunds. Help manage and update the online store’s content and layout as needed. Coordinate meetings, create reports, and support general office tasks. Collaborative Duties: Work closely with other departments (marketing, logistics, and customer service) to ensure smooth business operations. Contribute to brainstorming sessions for new product launches, promotional strategies, and other store initiatives. Qualifications: High school diploma or equivalent; Associate's or Bachelor’s degree preferred. Proven experience in administrative support, e-commerce, or related fields is a plus. Familiarity with e-commerce platforms such as Shopify, WooCommerce, or similar. Experience managing social media channels and creating engaging content. Strong communication skills, both written and verbal. Excellent organizational and time-management abilities. Ability to multitask and work independently with minimal supervision. Basic knowledge of photo editing tools (e.g., Canva, Photoshop) is a plus. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Compensation: Competitive salary based on experience. Additional benefits may be offered based on company policies. How to Apply: Please submit your resume, along with a brief cover letter explaining your interest in the position and relevant experience. We look forward to reviewing your application and exploring the possibility of you joining our team!

Company Description T2S Premium is a leading service provider in the education sector, located in Barcelona and Madrid, Spain. We specialize in delivering personalized services to international students coming to Spain. Our offerings include assistance in finding suitable accommodation, obtaining residency cards and insurance, arranging airport pick-up, and facilitating bank account openings. Our mission is to enhance the study-abroad experience by providing essential, premium, and VIP services tailored to individual needs. Role Description As we expand our services with a new office in Madrid, we are seeking an organized and proactive Office Manager to support and ensure smooth operations at our Madrid branch. Initially, this role will be part-time for the first 4 to 6 months, with plans to transition to full-time as operations grow. The Office Manager will be responsible for administrative tasks, managing office resources, providing customer support, and overseeing day-to-day office administration. Requirements - Bachelor’s degree in business administration, communications, or a related field - 2-4 years of experience as an administrative or office manager - Strong organizational skills and a proactive approach to problem-solving - Excellent written and verbal communication skills in both Spanish and English - Ability to work independently in a dynamic, multicultural environment - Proficiency in Microsoft Office Suite and Google Workspace - Experience in the education sector is a plus Necessary Skills and Qualifications - Strong communication and customer service skills - Administrative and office management expertise - Familiarity with office equipment - Excellent organizational and time management skills - Analytical abilities and exceptional attention to detail - Interpersonal skills and advanced computer skills, with the ability to learn new systems and procedures quickly Key Responsibilities - Manage day-to-day office operations, oversee general functions, and report to management - Organize meetings, coordinate appointments, schedules, and manage staff calendars and databases - Maintain filing systems, manage office supplies, oversee IT infrastructure, and track inventory - Provide guidance to staff on office management issues and respond to their queries - Oversee client experiences, handle mail, and direct phone calls - Manage correspondence, complaints, and inquiries - Serve as the primary contact for inquiries and visitors, ensuring a warm, welcoming atmosphere - Support onboarding for new staff members and coordinate team schedules - Assist with HR and financial tasks, such as processing timesheets and managing office expenses - Collaborate with the Barcelona headquarters to maintain consistent standards and share insights on student needs in Madrid - Organize events or sessions to support students’ transition and adjustment - Handle bookings for transport and accommodation - Prepare letters, presentations, and reports Working Hours and Compensation - Part-time (25 hours per week) for the first 4 to 6 months, transitioning to full-time thereafter - Monday to Friday, 9:30 AM - 2:30 PM - Location: C. de José Ortega y Gasset 73, 28006 Salamanca, Madrid - Competitive salary based on experience and skills, with bonus opportunities Why Join T2S Premium? Become part of a passionate team dedicated to making a positive impact on students’ lives. With opportunities for growth, collaboration, and cross-cultural exchange, T2S Premium provides a rewarding workplace where your contributions directly support students in feeling at home in Spain.