Sales & Events Manager (Temporary contract) - Big Mamma Group - Madrid

Manager Ballyhoo Hospitality FL & Big Mamma Group Juno Beach, FL Required Years of Experience Minimum of three years Mission Ballyhoo Hospitality & Big Mamma Group are currently seeking a talented and hospitality focused Manager to join our opening team in Juno Beach. About Ballyhoo Hospitality: Founded in 2009 by Ryan and Anna O'Donnell, Ballyhoo Hospitality is a Chicago-based restaurant group operating 15 neighborhood-driven concepts across Chicago and the suburbs. Led today by Ryan O'Donnell and Partner Jon Farrer, Ballyhoo is built on warm, personal hospitality, honest cuisine, and deep community investment. The group expands intentionally, preserving the individuality of each concept while staying rooted in the belief that great hospitality is shaped by passionate teams, loyal guests, and the neighborhoods they serve. About Big Mamma Group: The Big Mamma Squadra is a family of over 2,200 people, all of whom share a passion for Italy. Our common goal? To give you the best moment of your day. If you've visited us before, you know that we love creating incredible dishes in a warm, lively atmosphere. If you don't know us yet, then an unforgettable moment awaits you. A company like ours thrives on the unique personalities that shape it. And that's exactly the kind of person we're looking for. If you have great charisma, if you know little about gastronomy, but pizza is your life, or if you simply have a special talent for recognising pasta shapes - then you've come to the right place. To know more about us: [ https://www.bigmammagroup.com/](https://www.bigmammagroup.com/) Job Summary: The Manager oversees the planning, organization, and training initiatives necessary to meet our key objectives, including sales growth, cost management, employee retention, guest experience, food quality, and sanitation standards. The manager works closely with the Assistant General Manager and General Manager in leading all aspects of restaurant operations while providing exceptional hospitality and cultivating relationships with our guests. Benefits & Perks: Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, and Dining Discounts. ESSENTIAL JOB FUNCTIONS: These job functions include, but are not limited to, the following duties; additional duties may be assigned. • Direct and manage guest service operations., • Spearhead and promote restaurant programs aimed at delivering exceptional guest experiences., • Maintain and ensure the highest standards of hospitality are consistently delivered., • Execute store opening and closing procedures as scheduled., • Collaborate with the leadership team on ensuring team members are equipped with necessary knowledge and tools to be successful in their assigned roles., • Prepare and conduct daily pre-shift meetings and develop effective floor plans., • Coach and develop team members on all aspects of hospitality and service., • Cultivate an environment that produces successful employee retention., • Absorb hourly roles when needed to benefit guest experience and success of the entire team., • Conduct facility inspections and report maintenance requirements to the appropriate personnel., • Lead assigned Area of Responsibility., • Contribute and participate in Weekly Manager Meeting. QUALIFICATIONS: To perform this job successfully, the manager must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. • Minimum of 4 years management experience in the restaurant/hospitality industry required., • Must have a working knowledge of restaurant management and operations., • Excellent communication skills are essential., • A genuine interest in creating exceptional guest experiences through hospitality., • Solutions-oriented approach with the ability to support restaurant goals and objectives,, • Prior experience with restaurant management software systems (i.e. Toast, Resy, Hotschedules,) is preferred., • Demonstrated leadership qualities and the drive to cultivate a hospitality-focused service culture., • Ability to maintain a standing position for a minimum of eight hours per day., • Ability to reach, bend, and frequently lift up to 50 pounds. Why Join Us? • Opportunity to work in a dynamic and friendly environment., • Gain valuable experience in the hospitality industry., • Be part of a team that values growth and development. How to Apply: Interested candidates should submit their resume and a brief cover letter outlining their relevant experience. Ballyhoo Hospitality Group & Big Mamma Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Assistant General Manager Ballyhoo Hospitality FL & Big Mamma Group Juno Beach, FL Required Years of Experience Minimum of four years Mission Ballyhoo Hospitality & Big Mamma Group are currently seeking a talented and hospitality focused Assistant General Manager to join our opening team in Juno Beach. About Ballyhoo Hospitality: Founded in 2009 by Ryan and Anna O'Donnell, Ballyhoo Hospitality is a Chicago-based restaurant group operating 15 neighborhood-driven concepts across Chicago and the suburbs. Led today by Ryan O'Donnell and Partner Jon Farrer, Ballyhoo is built on warm, personal hospitality, honest cuisine, and deep community investment. The group expands intentionally, preserving the individuality of each concept while staying rooted in the belief that great hospitality is shaped by passionate teams, loyal guests, and the neighborhoods they serve. About Big Mamma Group: The Big Mamma Squadra is a family of over 2,200 people, all of whom share a passion for Italy. Our common goal? To give you the best moment of your day. If you've visited us before, you know that we love creating incredible dishes in a warm, lively atmosphere. If you don't know us yet, then an unforgettable moment awaits you. A company like ours thrives on the unique personalities that shape it. And that's exactly the kind of person we're looking for. If you have great charisma, if you know little about gastronomy, but pizza is your life, or if you simply have a special talent for recognising pasta shapes - then you've come to the right place. To know more about us: [ https://www.bigmammagroup.com/](https://www.bigmammagroup.com/) Job Summary: The Assistant General Manager at Ballyhoo Hospitality serves as a strategic partner to the General Manager, providing comprehensive operational leadership. This role leads initiatives in recruitment and professional development of the service team—driving sophisticated marketing strategies, and meticulously auditing culinary and service standards. The Assistant General Manager is instrumental in upholding standards and leading with exceptional hospitality. Benefits & Perks: Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, and Dining Discounts. ESSENTIAL JOB FUNCTIONS: These job functions include, but are not limited to, the following duties; additional duties may be assigned. • Direct and manage guest service operations, • Spearhead and promote restaurant programs aimed at delivering exceptional guest experiences, • Maintain and ensure the highest standards of hospitality are consistently delivered, • Execute store opening and closing procedures as scheduled, • Partner with the leadership team to ensure team members are equipped with the knowledge, resources, and tools necessary to excel in their roles, • Act as a strategic extension of the General Manager in directing the management team, • Prepare and conduct daily pre-shift meetings and develop effective floor plans, • Lead recruitment and training of all FOH staff, • Organize and oversee the staff schedules, • Complete nightly financial and incident reports, • Conduct performance evaluations that are timely and constructive, • Handle discipline and termination of employees in accordance with restaurant policy, • Coach and develop team members on all aspects of hospitality and service., • Cultivate an environment that produces successful employee retention, • Absorb hourly role when needed to benefit guest experience and success of entire team, • Conduct facility inspections and report maintenance requirements to the appropriate personnel, • Contribute and participate in Weekly Manager Meeting QUALIFICATIONS: To perform this job successfully, the Assistant General Manager must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. • Minimum of 4 years management experience in the restaurant/hospitality industry required, • Must have a working knowledge of restaurant management and operations, • Excellent communication skills are essential, • A genuine interest in creating exceptional guest experiences through hospitality, • Solutions-oriented approach with the ability to support restaurant goals and objectives, • Prior experience with restaurant management software systems (i.e. Toast, Resy, Hotschedules) is preferred, • Demonstrated leadership qualities and the drive to cultivate a hospitality-focused service culture, • Ability to maintain a standing position for a minimum of eight hours per day, • Ability to reach, bend, and frequently lift up to 50 pounds Why Join Us? • Opportunity to work in a dynamic and friendly environment., • Gain valuable experience in the hospitality industry., • Be part of a team that values growth and development. How to Apply: Interested candidates should submit their resume and a brief cover letter outlining their relevant experience. Ballyhoo Hospitality Group & Big Mamma Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Big Mamma est un groupe de restaurants italiens fondé en 2013 par Victor Lugger et Tigrane Seydoux. Notre mission est de créer des moments de bonheur à partager qui changent la vie du plus grand nombre : de nos clients, de nos équipes, des gens qui travaillent dans la restauration, et de notre planète. Tous les jours, plus de 10 000 clients fréquentent les restaurants Big Mamma partout en Europe (France, Espagne, UK, Allemagne, Monaco, Italie et Belgique) et bientôt on the Moon ! 🚀 Notre POWER est dans quatre valeurs : méritocratie, authenticité, excellence et entrepreneuriat. Plus de 2800 employés nous accompagnent dans une croissance ultra-dynamique. BIG MAMMA GROUP, c'est une dingue équipe qui cherche avant tout à faire vivre à ses clients le meilleur moment de leur journée. Aux côtés du Trésorier Groupe, vous êtes le bras droit opérationnel de la trésorerie : vous faites tourner le quotidien, vous fiabilisez les chiffres et vous montez en autonomie sur des sujets de plus en plus larges. MISSIONS : 1. Trésorerie quotidienne & Monétique • Flux quotidiens : saisit, contrôle et suit les encaissements et paiements sur Kyriba ; assure le bon rapatriement des relevés bancaires, • Positions : met à jour les positions de trésorerie journalières par entité et par devise, • Monétique : suit la monétique au quotidien : remontées des points de vente, contrôle des commissions, traitement des litiges et anomalies avec les prestataires, • Comptes bancaires : tient à jour le répertoire des comptes, des signataires et des moyens de paiement, sous la supervision du Trésorier 2. Prévisions & Contribution au pilotage du cash • Prévisions : alimente les prévisions de trésorerie court terme et collecte les éléments auprès de la comptabilité, du contrôle de gestion et des filiales, • Budget : contribue à la préparation du budget de trésorerie mensualisé et à sa mise à jour, • Atterrissages : prépare les éléments de suivi du BFR et des CAPEX pour les atterrissages mensuels ; identifie et documente les premiers écarts, • Clôtures : prépare les états de cash-flow mensuels et les justificatifs nécessaires à leur validation par le Trésorier 3. Reporting & Rapprochements • Synthèse hebdomadaire : prépare la synthèse hebdomadaire de la position de trésorerie consolidée : principaux flux de la semaine et prévisions de la semaine à venir, • Rapprochements : rapproche position comptable et position bancaire ; contrôle la comptabilisation des opérations de trésorerie et signale les écarts, • Fiabilité de la donnée : fiabilise les référentiels et les paramétrages de l'outil de trésorerie ; documente les corrections apportées 4. Procédures & Systèmes d'information • Procédures : applique et fait appliquer les procédures de trésorerie dans les filiales et les points de vente ; remonte les écarts au Trésorier, • Outils : contribue au déploiement et à l'optimisation de l'outil de trésorerie : tests, recettes, intégration de nouvelles entités et de nouveaux points de vente, • Automatisation : propose des simplifications sur les tâches récurrentes (contrôles, reportings, extractions) 5. Transverse • Projets : participe aux projets du département, notamment les ouvertures de restaurants et les formations finance auprès des équipes PROFIL RECHERCHÉ • Formation : Bac+5 en finance (école de commerce, université, master finance / trésorerie d'entreprise type AFTE), • Bac+3 avec expérience solide accepté, • Expérience : 2 à 4 ans en trésorerie, banque ou comptabilité ; l'environnement multi-sites / multi-devises est un plus (retail, restauration, hôtellerie appréciés), • Technique : bases solides en cash management et en monétique ; Excel avancé indispensable ; la pratique d'un TMS — Kyriba notamment — est un vrai plus, • Comptabilité : compréhension des mécanismes comptables de base (BFR, cash-flow, rapprochements bancaires), • Langues : anglais professionnel (groupe présent dans plusieurs pays) ; l'italien est un plus, • Soft skills : rigueur et fiabilité absolues, curiosité, sens du détail, envie d'apprendre vite et de prendre du terrain LOCATION Poste basé à Paris NOS VALEURS Chez Big Mamma, nos valeurs ne sont pas qu'une liste affichée au mur — elles sont l'ingrédient secret de tout ce que nous faisons ! Elles sont notre ADN, présentes dans chaque plat que nous servons, chaque interaction que nous avons, chaque décision que nous prenons. Les incarner au quotidien est essentiel à votre réussite, votre évolution et votre épanouissement. Authenticité : soyez VOUS ! La passion prime sur l'expérience et l'équipe est au cœur de notre projet Excellence : on ne fait les choses que lorsqu'on sait qu'on va être les meilleurs Méritocratie : tout le monde peut progresser du moment qu'il est passionné par ce qu'il fait. C'est à VOUS de jouer! Entrepreneuriat : repartez toujours de zéro, voyez grand car tout est possible ÉGALITÉ DES CHANCES BIG MAMMA est un employeur garantissant l'égalité des chances. Les candidats qualifiés seront pris en considération pour un emploi sans distinction de sexe, d'identité de genre, d'orientation sexuelle, de race, de couleur, de religion, d'origine nationale, de handicap, d'âge ou de toute autre caractéristique protégée par la loi.

Big Mamma è un gruppo francese di ristorazione italiana nato dall'idea di Victor Lugger e Tigrane Seydoux. Negli ultimi 10 anni abbiamo aperto le porte di 36 ristoranti tra Europa (Francia, Principato di Monaco, Inghilterra, Spagna, Germania, Italia, Belgio, Irlanda), Emirati Arabi (Dubai) e Messico (Città del Messico). La nostra missione? Condividere l'ambiente speciale dei più bei luoghi della tradizione italiana, creando momenti unici di condivisione con i nostri clienti. Take the lead with La Squadra as JUNIOR & SOUS CHEF in Berlin 🇩🇪 Data la continua espansione del Gruppo, per i nostri ristoranti a Berlino cerchiamo Junior & Sous Chefs che diventeranno leader e Chef di domani. Le tue principali missioni: DALLA CREAZIONE ALLA REALIZZAZIONE DEL PIATTO • Partecipa al processo di cambio menù insieme agli Chef Executive, contribuendo ad un'esperienza culinaria unica., • Rapidità e precisione al pass dovranno essere la tua firma;, • Assicurati che ogni piatto sia perfetto, rispettando ricette e standard del Gruppo; EFFICIENZA OPERATIVA • Sei il braccio destro dello Chef nel garantire che tutto sia impeccabile: rispetto delle norme di igiene, staff curato e controlli sempre in linea con l'obiettivo;, • Gestisci il Food Cost come un vero leader: zero sprechi, inventari perfetti, ordini sempre puntuali;, • Pianifica, organizza e guida la brigata con energia e precisione. IL SUCCESSO NASCE DAL TEAMWORK • Forma e accompagna il tuo team ogni giorno, trasmettendo passione e professionalità;, • Costruisci la tua Squadra: la tua leadership crea armonia e rende l'ambiente di lavoro stimolante e positivo. La nostra offerta: • Contratto a tempo indeterminato (full-time, 2 giorni OFF consecutivi);, • 15% di sconto nei ristoranti del Gruppo;, • Integrazione al costo totale dell'alloggio (30% di sconto);, • Formazione continua e opportunità di carriera;, • Mobilità geografica in Germania & Europe;, • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, disability, age, or any other characteristic protected by law. #managementbigmamma

En Hyatt Regency Hesperia Madrid , buscamos un/a MICE Sales Manager para liderar el segmento de grupos y eventos, impulsando el crecimiento del negocio y ofreciendo experiencias memorables a nuestros clientes. ¿Cuál será tu misión? Gestionar e impulsar la estrategia comercial del segmento MICE (Meetings, Incentives, Conferences & Events) , maximizando ingresos, optimizando oportunidades de negocio y liderando al equipo de Eventos y Grupos. Responsabilidades principales Identificar y desarrollar nuevas oportunidades de negocio en el segmento MICE. Gestionar RFPs, propuestas y negociación de contratos con clientes corporativos y agencias. Realizar site inspections, presentaciones comerciales y seguimiento de oportunidades. Liderar y coordinar al equipo de Eventos y Grupos. Asegurar la correcta ejecución de los eventos junto a los equipos operativos. Colaborar con Revenue Management en pricing y estrategia. Analizar resultados, elaborar forecasts y optimizar la rentabilidad. Representar al hotel en ferias y eventos del sector. ¿Qué buscamos? Experiencia de 3-5 años en ventas MICE en hoteles (preferiblemente 4/5 o luxury). Experiencia en negociación con cuentas corporativas, agencias y DMCs. Nivel alto de español e inglés (otros idiomas valorables). Dominio de herramientas como Opera, PMS y Excel avanzado . Perfil comercial, analítico, con capacidad de liderazgo y orientación a resultados. Disponibilidad para viajar. ¿Qué ofrecemos? Incorporación a una compañía internacional con estándares de excelencia. Entorno dinámico, profesional y orientado al desarrollo. Proyecto estratégico con impacto directo en el negocio. Oportunidades de crecimiento dentro de Hesperia World y Hyatt.

Pub Crawl Tour Leader We’re looking for energetic, outgoing, and people-loving personalities who thrive in social environments and feel confident presenting and selling our nightlife experience in Madrid. If you enjoy connecting with travelers from around the world, creating good vibes, and driving an unforgettable night out, this role is for you. We need team players with strong common sense, responsibility, and a proactive mindset — people who can communicate well, English speakers, and feel comfortable working night shifts in lively hostel and club settings. You’ll be leading icebreaker activities, building group energy, and guiding our guests through our curated bar and club route each night. The job has two key components: Hostel Outreach & Icebreaker Activities You’ll visit our partner hostels, promote and sell the experience, and host fun icebreaker games that encourage guests to socialize before the night starts. Night Route Leadership You’ll guide the group through the bars and clubs on the night’s itinerary, create a strong group atmosphere, keep the energy high, and ensure the schedule runs smoothly. We’re looking for candidates with an excellent attitude, optimism, strong communication skills, and a genuine desire to deliver a high-quality experience every night. If you’re responsible, enthusiastic, and excited to be part of Madrid’s nightlife scene, we’d love to meet you.

🍸 Bar Manager – Familia La Ancha | Madrid En Familia La Ancha, grupo gastronómico de referencia con más de 100 años de historia y en pleno proceso de expansión nacional e internacional, buscamos incorporar un/a Bar Manager para liderar la operativa de barra de uno de nuestros restaurantes en Madrid. Buscamos una persona apasionada por la hostelería, con experiencia en gestión de equipos, control operativo y atención al cliente, capaz de garantizar una experiencia excepcional y mantener los estándares de calidad que caracterizan a nuestro grupo. ¿Cuál será tu misión? Liderar y supervisar la operativa diaria de barra, garantizando la excelencia en el servicio, la calidad del producto, la rentabilidad del área y el cumplimiento de los estándares de seguridad alimentaria, higiene y atención al cliente. Funciones principales Supervisar el correcto funcionamiento diario de la barra. Coordinar la apertura y cierre del servicio. Garantizar el cumplimiento de los estándares de calidad y presentación de bebidas. Gestionar pedidos, recepción de mercancías e inventarios. Controlar costes, mermas y consumos del área. Coordinar, formar, motivar y supervisar al equipo de bartenders y ayudantes de barra. Asegurar el cumplimiento de los protocolos de higiene, seguridad y manipulación de alimentos. Colaborar en la creación y mejora de la oferta de bebidas y cócteles. Velar por una experiencia excelente para el cliente y resolver posibles incidencias durante el servicio. Trabajar de forma coordinada con cocina, sala y dirección del restaurante. ¿Qué ofrecemos? Contrato indefinido. Incorporación a un grupo gastronómico consolidado y en crecimiento. Desarrollo profesional y posibilidades reales de promoción interna. Formación continua. Ambiente de trabajo profesional y dinámico. Equipo con amplia experiencia en el sector. Salario competitivo acorde a la experiencia aportada. Descuentos y beneficios asociados al grupo. Si te apasiona la hostelería y quieres formar parte de un proyecto sólido con una larga trayectoria y visión de futuro, estaremos encantados de conocerte. Experiencia mínima de 3 años como Bar Manager o responsable de barra. Experiencia en gestión de equipos y coordinación de personal. Conocimientos de control de inventarios, compras y costes. Dominio de la preparación de cócteles clásicos y de autor. Conocimiento de destilados, vinos, cervezas y productos de barra. Capacidad de liderazgo, organización y toma de decisiones. Flexibilidad horaria. Valorable formación técnica o profesional en Hostelería, Restauración o Gestión de Alimentos y Bebidas. Se valorará experiencia en restaurantes de alto volumen, grupos de restauración o establecimientos hoteleros.