Gràcia, Barcelona
Role Summary The Store Manager will be responsible for the overall performance of the store: sales growth, visual merchandising, staff management, inventory control, and delivering an exceptional customer experience aligned with our brand values. Key Responsibilities 🛒 Operations & Daily Management • Oversee all daily store operations and ensure smooth functioning., • Manage opening/closing procedures., • Maintain high store standards: cleanliness, organization, product displays., • Ensure compliance with company policies and local regulations. 💸 Sales & Performance • Achieve monthly sales targets and KPIs., • Analyze sales reports and propose improvement strategies., • Implement upselling and cross-selling techniques. 📦 Inventory & Stock Control • Supervise stock management, deliveries, and storage organization., • Conduct regular stock counts and prevent shrinkage., • Coordinate with suppliers and logistics teams. 👥 Team Leadership • Recruit, train, and motivate the store team (2–4 staff)., • Prepare weekly schedules and manage shifts., • Lead by example to create a positive, customer-oriented work culture. 🎨 Visual Merchandising • Ensure product displays reflect the brand’s Mediterranean style., • Refresh layouts according to seasons, trends, or monthly themes., • Work closely with designers and headquarters for store identity. 🤝 Customer Service & Brand Experience • Provide premium customer service., • Handle complaints professionally and ensure customer satisfaction., • Build strong relationships with local Gràcia community and repeat clients. Requirements • Minimum 2–3 years of retail management experience (home goods, fashion, lifestyle stores preferred)., • Strong leadership and communication skills., • Fluent in Spanish, English; Catalan a big plus., • Excellent time-management and problem-solving skills., • Passion for home décor, design, and visual merchandising., • Comfortable working flexible hours, including weekends. What We Offer • Competitive salary + bonuses based on performance., • Dynamic work environment in one of Barcelona’s trendiest neighbourhoods., • Career growth opportunities in a fast-growing retail brand., • Employee discount on all products., • Opportunity to shape the store identity from day one. How to Apply Send your CV and a short introduction Subject: Store Manager – Barcelona (Home Goods)
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