Fashion Support Consultant (Portuguese -speaking) - On-site - Temporary -IN02
22 hours ago
Madrid
Experience the power of a game - changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Fashion Support Consultant (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As a Fashion Support Consultant on our team, you will: - Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands. - Maintain service and product knowledge and expertise associated with applications specific to individual customers. - Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project. - Are proficient or bilingual in Portuguese with an advanced level of English or Spanish - Have customer care skills – ability to listen to and understand the customers’ need - Windows/MS Office/ internet configuration is a plus Full-time 39 hours/week temporary contract: Monday to Friday between 09:00 to 19:00 - Central office location in Barcelona or Malaga! - Full paid training on the company and the project you'll be working on - At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”