SQL Server Engineer/ Support Engineer
hace 1 día
Valencia
We are looking for a Cloud Support Engineer who thrives on helping customers get the most out of Pulumi — supporting teams as they adopt, scale, and evolve their infrastructure-as-code practice using real programming languages, automation, and developer-first workflows. Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas. We are seeking a technical and empathetic Cloud Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. we are dedicated to being a remote first company and this role can be located anywhere in the Spain. Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts. Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics. Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies. Minimum of 5 years of experience in a related field, with a strong focus on Infrastructure as Code, DevOps, and code or scripting. Proficiency in infrastructure-as-code concepts and tools, such as Pulumi, Terraform, Cloudformation and CDK. In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes. Python, TypeScript, GO, or Java. Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA). Strong attention to detail and a commitment to delivering high-quality customer support. All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. S. holidays. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. xcskxlj If you have a disability or special need that requires accommodation, please let us know.