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Descripción ¿Ya te has planteado cómo quieres empezar la próxima temporada? ¿Buscas un nuevo reto donde puedas seguir creciendo profesionalmente? Si eres una persona que le apasiona el mundo de la Hostelería y te gustaría profesionalizar tu carrera, ¡esta es tu oportunidad! En Mac Hotels , estamos en búsqueda de Ayudantes de Dependiente/a para nuestro Resort 3*Club Mac. Como Ayudantes de Dependiente/a tu misión será asistir a la encargada de tienda y a las dependientas en las labores de acogida y atención al cliente, venta de productos, artículos y complementos. Asimismo asesora a los clientes, evalúa sus preferencias y facilita los productos que más se ajusten a las demandas. Las principales responsabilidades incluyen: Colaborar en la gestión y venta de los productos. Identificar los productos demandados por los clientes. Suministrar información al clientes sobre los productos. Participa en la detección de las necesidades de suministros en función de las ventas efectuadas para actualizar existencias. Mantener actualizada las etiquetas de precios y materiales publicitarios y promocionales de acuerdo a la planificación del negocio. Colaborar con otros departamentos para el correcto funcionamiento de la tienda. Cumplir con las normas en materia de calidad, medioambiente y prevención de riesgos laborales establecidas. Perfil del candidato/a: Buscamos a un/a profesional con un fuerte sentido de la hospitalidad y con experiencia en el sector de gran lujo. Los requisitos mínimos son: Mínimo 1 años de experiencia posiciones similares. Imprescindible tener un nivel medio - alto de inglés . Se valorará positivamente que se dominen otros idiomas. Conocimiento profundo de técnicas de atención al cliente. Preocupación por el orden y la calidad, curiosidad y eficacia para la búsqueda de información, proactividad y dinamismo. Excelentes habilidades de resolución de problemas y capacidad de trabajo en equipo. Pasión por el servicio y búsqueda constante de la mejora en la experiencia del cliente. Qué ofrecemos: Formar parte de un equipo altamente profesional y apasionado por el sector de la hospitalidad. Formación continua y oportunidades de crecimiento y desarrollo continuo dentro de una cadena hotelera en expansión. Un entorno de trabajo dinámico en una de las localidades más exclusivas de Mallorca. Condiciones laborales competitivas y beneficios asociados al puesto. Contrato Fijo Discontinuo. Jornada completa y 2 días libres a la semana. Incorporación inmediata Si eres un profesional de recepción apasionado por la atención al cliente y deseas formar parte de un hotel que opera en un entorno impresionante en Mallorca, ¡te invitamos a considerar esta oportunidad!

¿Te gustaría trabajar en un entorno lleno de energía, movimiento y oportunidades? ¿Buscas un lugar donde crecer, aprender y formar parte de un equipo joven con ganas de comerse el mundo? ¡Entonces La Donatella en el Aeropuerto de Barcelona te está esperando! ¿Qué es La Donatella? La Donatella es un restaurante moderno con alma italiana, especializado en platos frescos, sabrosos y preparados al momento. Es un espacio vibrante, con un ambiente dinámico típico del aeropuerto, donde cada día conoces a personas de todo el mundo y donde el ritmo, la sonrisa y la pasión por servir son nuestra esencia. ¿Qué harás en tu día a día? Como Ayudante de Camarero/a , serás parte imprescindible de la experiencia del cliente: Atender y acompañar al viajero con un servicio rápido, amable y siempre con buena energía. Mantener la sala en perfecto estado: limpieza, montaje y reposición. Apoyar al equipo en barra y en sala según las necesidades del servicio. Asegurar el cumplimiento de los SLA (Service Level Agreement) ofreciendo una experiencia impecable en cada interacción. Contribuir al buen ambiente del equipo y al flujo dinámico del restaurante. Requisitos Disponibilidad completa para turnos rotativos de lunes a domingo Nivel de inglés medio para atender a viajeros internacionales. Ganas de aprender, actitud positiva y pasión por la hostelería. Se valorará Certificado de discapacidad igual o superior al 33%. ¿Qué te ofrecemos? Contrato de 40 horas semanales. Jornada intensiva (para disfrutar de más tiempo libre cada día). Turnos rotativos de lunes a domingo , con dos días de descanso juntos y también rotativos. Horario del establecimiento: 04:00 a 23:00h . Formar parte de un ambiente joven, dinámico y multicultural. Aprendizaje constante en sala, ritmo, trato al cliente y cultura operativa. Oportunidad de crecer dentro de Lagardere Travel Retail. Contacto con cientos de personas al día: ¡ideal para quienes aman la energía del aeropuerto! ¿Por qué este trabajo puede impulsarte? Porque es la mejor forma de arrancar tu carrera profesional en el sector del turismo, la restauración y el retail aeroportuario. Aquí aprenderás rápido, mejorarás tus habilidades, ganarás soltura con el inglés y trabajarás en un ambiente único donde la acción nunca se detiene. Si buscas un lugar donde crecer, divertirte trabajando y formar parte de un equipo increíble… este es tu sitio. ¡Únete a La Donatella y despega tu carrera con nosotros!

AKI is a contemporary and stylish Japanese restaurant and lounge bar, originating in the vibrant capital of Malta, Valletta. Known for its modern take on authentic Japanese cuisine, AKI offers a unique dining experience with a refined menu featuring sushi, robata grill dishes, and signature cocktails, all within an elegant and sophisticated ambiance. Building on its success and reputation in Malta, AKI is now expanding its reach and is set to open a new location in London, bringing its distinctive Japanese culinary experience to a new international audience. This marks an exciting step for AKI as it ventures outside of Malta for the first time. Following the successful establishment of AKI in Valletta, Malta, and with our exciting upcoming launch in London, we are now looking for a talented and innovative Waiter/Waitress to join our team. Job Role Provide attentive and professional service to guests, ensuring a high-quality dining experience Take orders accurately and serve food and beverages in a timely manner Ensure excellent presentation of dishes and drinks Maintain cleanliness and organization of the dining area, including resetting and clearing tables Support with setup and breakdown of the restaurant before and after service Polish plates, glasses, and cutlery to maintain high standards Collaborate effectively with the kitchen and management teams Follow all health, safety, and hygiene protocols Assist in training new team members to uphold service standards Job Requirements Previous experience as a Waiter or in a similar hospitality/customer service role Ability to perform well in a fast-paced environment Positive attitude and eagerness to learn Flexible availability, including evenings, weekends, and public holidays Basic knowledge of food hygiene and safety practices Reliable, punctual, and detail-oriented Strong communication and teamwork skills Why Join Us? At Lifestyle Group, we offer a supportive and engaging work environment with opportunities for growth and development. As Waiter, you will be part of a vibrant hospitality team where your skills and creativity are highly valued. We believe in professional development, offering ongoing training and the chance to grow within our expanding group. Our team enjoys access to internal mobility across our hotels, restaurants, and retail outlets, as well as staff recognition programs and regular team events. To Apply Be part of one of the most respected hospitality groups and contribute to an environment where quality and teamwork come first. The position is based in London, offering an exciting opportunity to work within a dynamic, international team. Click the "Apply for this Job" button and submit your CV. We look forward to hearing from you!

AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Host who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities Job Role Welcome guests warmly upon arrival, providing a friendly and professional first impression. Manage reservations, walk-ins, and waitlists accurately and efficiently to optimize guest seating. Escort guests to their tables promptly, coordinating seamlessly with the service team. Maintain the cleanliness and organization of the host station and entrance area at all times. Answer guest inquiries courteously, providing helpful information about the venue, menu, or wait times. Assist in managing guest flow during busy periods to minimize wait times and ensure optimal seating. Handle guest requests and special seating arrangements with professionalism and attention to detail. Communicate effectively with the front-of-house team to support seamless service delivery. Assist with opening and closing duties as required. Job Requirements Previous experience in a host/hostess role or customer service position, preferably in a restaurant or hospitality setting. Exceptional communication and interpersonal skills with a welcoming and polite demeanour. Strong organizational abilities and attention to detail. Proficiency with reservation systems or the ability to learn new software quickly. Ability to remain calm and composed in a fast-paced environment. Why Join Us? At Lifestyle Group, we offer a supportive and engaging work environment with opportunities for growth and development. As a Host , you will have the chance to work in a vibrant hospitality setting where your contributions are valued and recognised. We invest in professional growth through regular training and development opportunities. Team events and employee recognition initiatives are also part of our culture, we celebrate success and reward dedication. Our team members enjoy a dynamic workplace and have opportunities for internal mobility within our hotels, restaurants, and retail outlets. To Apply Please submit your CV. We look forward to reviewing your application.

AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and its elegant atmosphere. We are opening a brand-new location in London, set in a stunning venue within a historic former bank. We are looking for a talented and motivated Bartender who is excited to be part of a new project and help deliver the AKI experience in one of the world’s most dynamic cities. The Job Prepare and serve alcoholic and non-alcoholic drinks accurately and efficiently, following standard recipes and guest requests. Provide friendly and attentive service, taking orders promptly and offering thoughtful drink recommendations. Maintain the cleanliness and organization of the bar area throughout your shift, ensuring a welcoming and hygienic environment. Ensure all drinks are prepared and served in accordance with company standards and all health and safety regulations. Restock bar supplies and communicate low inventory levels to management proactively. Adhere to all licensing laws, health and safety, and hygiene policies. Assist with bar setup and closing procedures as needed to ensure smooth operations. Work collaboratively with the entire bar and wider team to ensure seamless and efficient service. Engage with guests in a professional and courteous manner, enhancing their overall experience. Stay informed about current beverage trends and new products to continuously grow your knowledge. Job Requirements Proven experience as a Bartender in a busy bar or restaurant setting. Solid knowledge of classic cocktails, spirits, wines, and beers. Excellent customer service skills with a friendly and approachable demeanor. Ability to work efficiently in a fast-paced environment and handle multiple tasks. Strong organizational skills and attention to detail, especially regarding cleanliness and stock management. A positive attitude and a team player mindset. Why Join Us? At Lifestyle Group, we offer a supportive and engaging work environment with opportunities for growth and development. As a Bartender, you will have the chance to work in a vibrant hospitality setting where your contributions are valued and recognised. We invest in professional growth through regular training and development opportunities. Team events and employee recognition initiatives are also part of our culture, we celebrate success and reward dedication. Our team members enjoy a dynamic workplace and have opportunities for internal mobility within our hotels, restaurants, and retail outlets. To Apply Please submit your CV. We look forward to reviewing your application.

AKI is a modern Japanese restaurant and lounge bar, renowned for its contemporary interpretation of traditional Japanese cuisine and its refined, stylish ambiance. We are excited to be opening a brand-new location in London, set within a stunning historic building that once housed a prestigious bank. We are currently looking for a talented and creative Pastry Chef de Partie to join our kitchen brigade. Key Responsibilities Prepare and present a variety of high-quality Japanese-inspired desserts, ensuring consistency and attention to detail. Support the Head Pastry Chef in the daily operations of the pastry section. Ensure the smooth running of the section, maintaining high standards of hygiene, safety, and food quality. Contribute ideas to dessert menu development in line with AKI’s innovative and modern culinary direction. Assist in training and mentoring junior pastry staff and commis chefs. Monitor stock levels and assist in ordering and inventory management. Maintain cleanliness and organisation of the pastry kitchen in compliance with UK food safety and hygiene regulations. Requirements: Minimum 2–3 years of experience in a pastry role within a high-end restaurant or hotel kitchen. Solid knowledge of pastry techniques, plated desserts, and creative presentation. Passion for Japanese or Asian cuisine is a strong plus. Ability to work under pressure in a fast-paced, high-standard environment. Excellent time management, organisational, and communication skills. Strong attention to detail and a drive for excellence. Flexibility with working hours, including weekends and holidays. Why Join Us? At Lifestyle Group, we offer a dynamic and inspiring work environment, with strong values of innovation, teamwork, and excellence. As part of the AKI team, you will be encouraged to bring creativity to the plate and contribute to an elevated dining experience. We invest in professional growth through regular training and development, and we celebrate success through employee recognition initiatives and team events. We also offer opportunities for internal mobility across our restaurants, hotels, and retail brands in Malta and abroad. Be part of something exceptional. If you're passionate about pastry and eager to bring creativity to a premium Japanese dining experience, we’d love to hear from you.

AKI is a contemporary and stylish Japanese restaurant and lounge bar, originating in the vibrant capital of Malta, Valletta. Known for its modern take on authentic Japanese cuisine, AKI offers a unique dining experience with a refined menu featuring sushi, robata grill dishes, and signature cocktails, all within an elegant and sophisticated ambiance. Building on its success and reputation in Malta, AKI is now expanding its reach and is set to open a new location in London, bringing its distinctive Japanese culinary experience to a new international audience. This marks an exciting step for AKI as it ventures outside of Malta for the first time. Following the successful establishment of AKI in Valletta, Malta, and with our exciting upcoming launch in London, we are now looking for a talented and innovative Chef de Partie to join our team. Job Role Lead the daily operations of your kitchen section, ensuring consistent, high-quality food preparation and presentation. Mentor and guide Commis Chefs to maintain quality standards and adherence to recipes. Prepare dishes according to established recipes and menu specifications. Manage inventory, order supplies, and ensure proper storage and handling of ingredients. Maintain cleanliness and organization of your section, adhering to all health and safety regulations. Collaborate closely with other kitchen sections and front-of-house staff to ensure efficient service and communication. Monitor food costs, control portions, and minimize waste to meet budgetary targets. Conduct regular quality checks to ensure every dish meets standards before service. Oversee shift operations, coordinate tasks, and manage workflow during busy periods. Job Requirements Minimum 2 years of experience in a similar role within a busy kitchen environment. Strong skills in food preparation, recipe adherence, and presentation. Ability to mentor and lead junior chefs to maintain high standards. Good organizational skills for managing inventory and stock. Knowledge of health & safety regulations and commitment to cleanliness. Excellent teamwork and communication with kitchen and front-of-house staff. Focus on controlling food costs and minimizing waste. Ability to work efficiently during busy service periods. Flexible availability to work shifts including weekends and holidays. Why Join Us? At Lifestyle Group, we offer a supportive and engaging work environment with opportunities for growth and development. As Chef de Partie, you will be part of a vibrant hospitality team where your skills and creativity are highly valued. We believe in professional development, offering ongoing training and the chance to grow within our expanding group. Our team enjoys access to internal mobility across our hotels, restaurants, and retail outlets, as well as staff recognition programs and regular team events. To Apply Be part of one of the most respected hospitality groups and contribute to an environment where quality and teamwork come first. The position is based in London, offering an exciting opportunity to work within a dynamic, international team. We look forward to hearing from you!

AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and its elegant atmosphere. We are opening a brand-new location in London, set in a stunning venue within a historic former bank. We are looking for a talented and motivated Sommelier who is excited to be part of a new project and help deliver the AKI experience in one of the world’s most dynamic cities. The Job Provide expert guidance to guests on wine and sake selections, enhancing their dining experience with insightful recommendations. Serve wine and sake with precision, adhering to proper service standards, including decanting and using correct glassware. Contribute to our dynamic wine list, suggesting new additions and supporting regular updates. Manage wine stock levels, report low inventory, and assist with restocking and cellar organization. Ensure proper wine storage, handling, and hygiene in accordance with health and safety regulations. Support the team with ongoing training in wine knowledge, food pairing, and service techniques. Assist with wine-related events, tastings, or promotions as required. Stay informed on global wine and sake trends, regions, and varietals to continuously improve product knowledge and service confidence. Deliver excellent customer service with a focus on attention to detail and guest satisfaction. Collaborate effectively with the restaurant team to ensure smooth service and consistent standards. The Requirements Proven experience as a Sommelier, Wine Steward, or in a similar role within a high-end restaurant or hospitality setting. Extensive knowledge of wine and sake, including different varietals, regions, vintages, and food pairings. Exceptional communication and interpersonal skills with the ability to engage confidently with guests and colleagues. Strong organizational skills and attention to detail, particularly in inventory management and cellar organization. A passion for continuous learning and staying updated on industry trends. Why Join Us? At Lifestyle Group, we offer a supportive and engaging work environment with opportunities for growth and development. As a Comis Waiter, you will have the chance to work in a vibrant hospitality setting where your contributions are valued and recognised. We invest in professional growth through regular training and development opportunities. Team events and employee recognition initiatives are also part of our culture, we celebrate success and reward dedication. Our team members enjoy a dynamic workplace and have opportunities for internal mobility within our hotels, restaurants, and retail outlets. To Apply Please submit your CV. We look forward to reviewing your application.

AKI is a modern Japanese restaurant and lounge bar, renowned for its contemporary interpretation of traditional Japanese cuisine and its refined, stylish ambiance. We are excited to be opening a brand-new location in London, set within a stunning historic building that once housed a prestigious bank. We are currently looking for a a passionate and skilled Assistant Restaurant Manager to join our team. Key Responsibilities Support the Restaurant Manager in overseeing daily operations to ensure a seamless guest experience Assist in managing and motivating front-of-house staff to maintain high service standards Act as a key contact for guests, handling feedback and ensuring satisfaction Help coordinate table turnover and smooth service flow alongside the reception team Monitor service quality and make real-time adjustments based on guest needs Assist in stock control, ordering, and equipment readiness Ensure team adherence to health and safety guidelines and hygiene standards Lead by example on the floor and support staff training and development Contribute to creating staff rotas and managing shift planning Communicate effectively with the Restaurant Manager and General Manager, sharing daily insights and suggestions Requirements: Minimum 2 years’ experience in a supervisory or assistant manager role within a fast-paced hospitality environment Strong communication and leadership skills Solid understanding of service operations, guest experience, and team management Familiarity with health & safety and hygiene compliance standards Ability to work flexibly, including evenings, weekends, and public holidays A proactive, hands-on approach and a passion for hospitality Why Join Us? At Lifestyle Group, we offer a dynamic and inspiring work environment, with strong values of innovation, teamwork, and excellence. As part of the AKI team, you will be encouraged to bring creativity to the plate and contribute to an elevated dining experience. We invest in professional growth through regular training and development, and we celebrate success through employee recognition initiatives and team events. We also offer opportunities for internal mobility across our restaurants, hotels, and retail brands in Malta and abroad. Be part of something exceptional.

Citadines Holborn-Covent Garden is seeking a confident Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Technician , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Technician , we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Strong technical and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Technician . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

En Serunion , empresa de restauración colectiva con más de 30 años de experiencia en el sector, estamos en busca del mejor talento para incorporar a nuestros centros. Si tienes experiencia y buscas una oportunidad para demostrar tus habilidades, ¡esta oferta es perfecta para ti! Buscamos incorporar un/a Auxiliar de Servicio de Ayuda a Domicilio, en PORTO DO SON, para ayudar a personas dependientes en su hogar, fomentando su autonomía y bienestar. ¿Quiénes somos? En Attende Care (Empresa de Atención y Asistencia para personas con dependencia en el domicilio), sociedad del grupo Serunion, trabajamos para que las personas dependientes puedan llevar una vida mejor en su propio hogar, manteniendo su autonomía en su entorno familiar el mayor tiempo posible. Por qué, ¿dónde van a estar mejor que en casa? Nuestro equipo humano, formado por personas comprometidas, enfocadas en la constancia, cercanía, empatía y sensibilidad, trabajan sobre 4 áreas básicas de actuación: Atención Personal Acompañamiento Tareas Domésticas Tareas Terapéuticas Funciones: Atención personal y acompañamiento a los/as usuarios/as. Apoyo en la higiene personal y movilizaciones. Control de medicación y supervisión de la alimentación. Tareas básicas de apoyo doméstico. Ofrecemos: Ubicación: PORTO DO SON (A CORUÑA). Jornada: 30 horas semanales. Horario: Cobertura vacaciones Salario: Según el Convenio Colectivo del sector de Ayuda a Domicilio. Contrato: Estabilidad laboral y alta en la Seguridad Social. Formarás parte de un equipo dinámico y colaborativo, con plan de formación continua y beneficios sociales que valoran tu esfuerzo y dedicación. En Serunion queremos construir un equipo diverso y comprometido, donde todas las personas tengan la oportunidad de desarrollar su potencial y contribuir al éxito de nuestra empresa. Valoramos y respetamos la diversidad, y estamos comprometidos con la igualdad de oportunidades en el acceso al empleo y en el desarrollo profesional. Queremos que tu experiencia sea ágil, clara y humana. Algunas fases del proceso de selección pueden apoyarse en herramientas de Inteligencia Artificial (IA) con revisión y decisión humana. A lo largo del proceso, podrías recibir un mensaje por WhatsApp con un enlace para realizar tu entrevista virtual de forma rápida y sencilla con DANI, nuestro/a asistente virtual generado con IA. ¡Estate atento/a y prepárate para dar el siguiente paso en tu camino laboral con Serunion!

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! …as Spa Desk Agent for The Ritz-Carlton Tenerife, Abama . Who we are looking for… Are you passionate about creating exceptional wellness experiences from the very first guest interaction? As a Spa Receptionist, you will be the first point of welcome in our Spa & Fitness Center, creating an atmosphere of calm, professionalism, and genuine care. If you enjoy delivering personalized service, have strong organizational skills, and feel comfortable in a detail-oriented luxury environment, we would love to hear from you! What are your responsibilities are… You warmly and professionally welcome spa guests, in line with The Ritz-Carlton standards. You manage reservations for treatments, spa circuits, and fitness services, both in person and via phone or email. You provide detailed information about treatments, products, facilities, and wellness programs. You coordinate therapists’ schedules and treatment rooms, ensuring smooth and efficient daily operations. You handle payment processes and maintain accurate billing records according to established procedures. You manage incidents, cancellations, and last-minute changes with empathy and a guest-focused approach. You work closely with therapists, fitness staff, and hotel reception to ensure a seamless guest experience. You actively promote treatments, rituals, and retail products, identifying upselling opportunities. You ensure the spa reception area remains tidy, well-presented, and aligned with the brand’s luxury standards. You comply with company hygiene, safety, and confidentiality policies at all times. What we want from you… You have a naturally service-oriented mindset and a genuine passion for guest well-being. Ideally, you bring previous experience in a spa reception, hospitality, or luxury customer service environment. You are well organized, able to prioritize, and remain calm during high-demand periods. You enjoy working as part of a team and collaborating with different departments. You communicate fluently in English and Spanish ; additional languages are a plus. You already hold a valid work permit for Spain . And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! Your health is one of our priorities, which is why we provide you with comprehensive company medical care . (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JOB SUMMARY Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Profitability and Departmental Budgets • Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. • Reviews financial reports and statements to determine how Operations is performing against budget. • Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. • Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance. • Strives to maintain profit margins without compromising guest or employee satisfaction. • Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. • Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. • Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. • Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. • Makes and executes key decisions to keep property moving forward towards achievement of goals. Managing Property Operations • Strives to improve service performance. • Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. • Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. • Ensures core elements of the service strategy are in place to produce the desired results. • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Leading Property Operations Teams • Establishes a vision for product and service delivery on property. • Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. • Ensures employees are treated fairly and equitably. Managing and Conducting Human Resources Activities • Observes service behaviors of employees and providing feedback to individuals and/or managers. • Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. • Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. • Stays knowledgeable of leadership talent in the property. • Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Citadines Trafalgar Square is seeking a confident Senior Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. As Senior Receptionis , you will be responsible for: Supervising the day-to-day work of the Front Office Team, from customer service to administration Ensuring that the team offers a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Undertaking and overseeing Front Office administrative tasks in accordance with Company standards, procedures and legal obligations Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Senior Receptionist , we require: At least one year experience in a similar role is essential Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Senior Receptionist . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving