Assistant Restaurant Manager
hace 7 horas
Madrid
An Irresistible OpportunityAre you ready for a transformative challenge with one of the world’s most iconic brands? The Pacha Group is a globally recognised icon, with the legendary cherries symbolising hospitality, entertainment, sustainability, and the vivid soul of Ibiza.A carefree, creative energy pulses through our warm hospitality, immersive music, all-day entertainment experiences, and our signature style statements.Join our vibrant Pacha Family, and enjoy a world where the magic never stops.The CandidateAs an enthusiastic and energetic self-starter, you embody the soulful spirit of Ibiza by consistently exceeding expectations. Your fearless and magnetic nature radiates a positive, ‘Can-Do!’ attitude, demonstrating a true commitment to being a team player. You excel in building connections with ‘Pacha-Lovers’ and fellow Pacha Family Members, communicating with confidence and professionalism, and delivering the legendary experientials that the Pacha Group is famous for.Joining our Pacha Family with your passion for delivering superior performance, finding creative solutions, and completing tasks successfully promises an unmatched journey at The Pacha Group. Unleash your limitless potential in an electrifying environment that will transcend your career to new heights!Key ResponsibilitiesAssists the Restaurant Manager in daily operations, supporting consistent and high-quality service delivery across all touchpoints.Interacts with guests throughout their dining experience, anticipating needs and ensuring service remains attentive and consistent.Addresses guest concerns with a proactive and solution-focused approach, resolving issues promptly and professionally.Supports operational consistency and team coordination to ensure seamless service during all meal periods.Oversees the functioning of the dining area and other designated service zones, maintaining a professional and welcoming environment.Coordinates with the culinary team to ensure the timely delivery of food, with consistent quality and presentation aligned with brand expectations.Ensures compliance with food safety regulations, sanitation guidelines and internal hygiene standards across all areas of responsibility.Assists in the recruitment, training and day-to‑day supervision of the restaurant team, promoting a supportive and guest‑focused workplace culture.Participates in performance evaluations and provides constructive feedback to support team development and service standards.Supports team motivation through regular training, mentorship and clear communication of expectations around service delivery.Collaborates with the Food and Beverage Manager and other departments to align on operational goals, guest experience enhancements and service consistency.Reviews financial reports, including sales trends, cost of goods and labour, and identifies areas for operational improvement.Liaises with hotel departments to support integrated guest experiences and ensure smooth restaurant operations.Attends team briefings and training sessions to improve product knowledge and team alignment.Remains informed about industry trends, seasonal ingredients and evolving dining expectations to support menu innovation.Demonstrates flexibility and professionalism in adapting to peak periods, special events and dynamic service demands.Supports the overall goals of the food and beverage department through operational insight, guest engagement and team collaboration.The TeamPacha Family Members are playful, creative and audacious leaders. They are cultured, confident, and they work hard! If you dream of being surrounded by like‑minded individuals who share your passion for delivering unforgettable moments, then look no further! This is your chance to become part of the Pacha Family and write your own chapter.An Equal Opportunity EmployerThe Pacha Family represents over 35 nationalities across its over 850 Pacha Family Members. The Pacha Group does not discriminate and is committed to hiring a diverse and inclusive workforce as an equal-opportunity employer. The Pacha Family is driven by the principles of love, connection, joy, inclusivity and music, and bonded by a celebration of people, culture and diversity.Sustainable Indulgence at The Pacha GroupThe Pacha Group is committed to redefining sustainable hospitality and entertainment, seamlessly integrating cultural heritage, environmental responsibility, and luxury experiences. Leading Ibiza’s transition to clean energy, The Pacha Group operates on 100% renewable power having avoided 538MtCO2e in 2024 and reducing carbon emissions 34%.The Group’s commitment to LEED Certification has propelled Pacha Ibiza nightclub to achieve a groundbreaking milestone as the world's first and only LEED Platinum-certified nightclub, earning an impressive 81 points. This sets a new benchmark for sustainable nightlife, powered entirely by renewable energy and free from single-use plastics for an eco-friendly clubbing experience. The Pacha Hotel is now certified as Ibiza’s first and only LEED Platinum hotel with 83 points — while Destino Five Ibiza now operates fully on Green Power, contributing to the Group’s 34% carbon footprint reduction and accelerating the Balearics’ Net-Zero targets. Destino Five Ibiza has further advanced water stewardship, cutting usage by 40% through innovative recycling and conservation technologies, with the Group reducing water consumption by 7% in 2024.The Pacha Group’s dedication to responsible sourcing procures fruits and vegetables grown in Ibiza under the Balearic 0KM program. Cementing its sustainability leadership, The Pacha Group has registered Destino Five Ibiza with the U.S. Green Building Council, targeting LEED Gold or higher certification.The Group empowers local communities through The Pacha Foundation’s investment in over 35 Ibiza initiatives for social welfare, environmental conservation, cultural arts, and sports, ensuring sustainability remains at the heart of the brand’s legacy.About The Pacha GroupThe Pacha Group is a globally acclaimed lifestyle brand with a strong presence in various sectors such as music, leisure, entertainment, hospitality, and fashion. It extends its international influence through well-known destinations including Pacha Ibiza (a famed nightclub), Destino Five Ibiza and Pacha Hotel. Having celebrated its 50th anniversary in 2023, the Pacha Group is dedicated to sharing the essence of the Ibizan lifestyle with the world, characterised by a carefree, sophisticated way of life infused with creativity, music, and a spirit of acceptance.Find out more here: pacha.ComAbout FIVE HoldingsFIVE Holdings is a vertically integrated, global luxury lifestyle group with a diverse global portfolio spanning hotels, real estate, branded residences, nightlife, fashion, music, and entertainment. Through FIVE Development, the Group delivers high-return, eco-luxe hotel, residential and hospitality projects in key international markets including FIVE Palm Jumeirah, FIVE Jumeirah Village, and FIVE LUXE JBR in Dubai; FIVE Zurich in Switzerland; and Destino Five Ibiza and Pacha Hotel in Spain. The Group also owns Pacha Ibiza nightclub, two fashion lines, FIVE Mode and The Pacha Collection, and exclusive venues such as Toy Room and WooMoon Storytellers, establishing FIVE Holdings as a global force in hospitality and entertainment.Rated as the world’s top ESG ‘A’ company by ISS, FIVE Holdings leads in creating a Global Sustainable Entertainment Ecosystem. Its portfolio, valued at nearly AED 13 billion, includes internationally certified green assets in Dubai, Zurich, and Ibiza, all meeting LEED Gold or higher standards per ICMA and GBP guidelines.Find out more here: fiveglobalholdings.ComAbout Destino Five IbizaDestino Five Ibiza — a bold new synergy between The Pacha Group and FIVE Hotels and Resorts — reopens its doors on 1 June 2025, following a complete five‑star transformation. Uniting The Pacha Group’s legendary Ibizan heritage with FIVE Hotels and Resorts' unapologetically luxe party ethos, this reimagined destination signals a new era for the island. Revered as Ibiza’s most iconic resort and formerly named Destino Pacha, it has long ignited the island’s bohemian soul. Now, reborn through a full‑scale refurbishment, it returns with a renewed energy — blending glamour, music, and hedonism like never before.Set within a villa‑style enclave and surrounded by lush Mediterranean gardens, Destino Five Ibiza unveils 159 rooms, suites, and villas, each thoughtfully designed with a refined aesthetic that marries minimalist elegance with the Boho chic vibes of Ibiza. From indulgent Junior Suites to the show‑stopping Epic Suites with panoramic views of the sea, Playa Pacha, or the iconic open‑air stage that plays host to the music world’s most famous heavyweights, every accommodation promises an immersive escape. For those seeking peak indulgence, the opulent Cherry Suites — complete with expansive XL pools — deliver elevated comfort and style.Entertainment at Destino Five Ibiza remains unmatched, centred around its iconic open‑air stage — the island’s most legendary outdoor day party venue. A magnet for the world’s most revered artists and DJs, it continues to host exclusive limited‑series events and unforgettable performances such as Pacha ICONS — the island’s premier showcase of legendary talent. Featuring standout performances such as Marco Carola presents Music On, a defining fixture on Ibiza’s nightlife calendar; as well as Solomun +1, a series that has become synonymous with the island’s enduring musical legacy — this stage reaffirms its status as the beating heart of Ibiza’s party culture.Requisitos mínimosWhat We’re Looking ForA minimum of 3 years of experience in a luxury hotel environment in a similar role.A bachelor's degree in hospitality management or a related field is preferred.Previous experience in Forbes or Leading Quality Assurance (LQA)-rated properties will be advantageous, demonstrating a strong commitment to service standards.Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing solid knowledge of restaurant management software and POS systems.Strong command of health and safety regulations, food hygiene standards, and best practices in restaurant operations.Demonstrated success in achieving financial goals, managing budgets and implementing cost controls without compromising on service or quality.Flexibility to work a range of shifts, including weekends and holidays, in line with the operational needs of The Pacha Group.A welcoming and professional attitude that supports a positive guest experience.Maintains a well‑groomed appearance at all times, aligned with The Group’s grooming standards.Demonstrates effective organisational and leadership skills, guiding teams and supporting day‑to‑day operations.A proactive nature and eye for detail, ensuring every aspect of the operation is executed to a high standard.Builds strong connections with guests and Tribe Members alike through effective interpersonal skills.Delivers operational consistency with focus and composure in fast‑paced environments.Shows commitment to meeting departmental KPIs, supporting profitability and guest satisfaction.A collaborative team player with an interest in coaching and developing others.Flexible availability, including evenings, weekends and public holidays, in line with the rhythm of Destino Five Ibiza.Impeccable communication skills, both verbal and written, with fluency in English.Spanish is an advantage but not essential.Must hold the legal right to work in Europe, including any required visas or work permits, in full compliance with local regulations.Personally settled on the island with accommodation already arranged is a must.Brings a positive attitude that aligns with the spirit of The Pacha Group.#J-18808-Ljbffr
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