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Property Manager IES - Permanent Contract - Ibiza

Reporting to the Director of Property Management at IBIZA EVOLUTION SERVICES (IES), your main function will be to manage and develop your portfolio of properties on the island of Ibiza. Property Management: - Act as the main point of contact for property owners for all matters related to property administration and management, maintenance, and care. - Ensure the administrative and financial management of property management files and take all necessary measures to contribute effectively to this task. - Interact with property owners, relevant authorities and organizations (municipality, co-ownership association, etc.), and service providers. - Respond to requests and expectations of property owners within the limits of the services included in the signed real estate management contract. - Ensure that each guest is welcomed to a property whose customization, level of comfort, facilities, and quality of household staff consistently exceed their expectations, regardless of their location worldwide. - Resolve any issues related to the above elements before, during, and after the guest's stay as effectively as possible to maximize their satisfaction and that of the owner. This entails: - Monitoring the expected arrival of the client, anticipating possible needs, and preparing arrival and departure files. - Supporting and guiding operational teams. - Inspecting each property before rental and customizing it to meet the different needs of our clients. - Welcoming each of our clients according to Le Collectionist brand standards. - Responding to various requests from our guests during their stay. - Acting as a strong point of the concierge service at the destination. - Ensuring that the checkout process proceeds smoothly and that the property is returned in good condition. Depuis 2013, nous transformons la location d’une maison de vacances en une expérience exceptionnelle alliant les plus belles propriétés du monde à un service sans pareil. Nous trouvons, dans des destinations mythiques ou surprenantes, la maison qui correspond à chacun de nos voyageurs. Nous préparons, façonnons et personnalisons chaque séjour, pour créer une expérience taillée entièrement sur-mesure. Nous fixons ainsi un nouveau standard dans le marché de la location de luxe. Nous tissons avec nos clients une relation de confiance qui s’inscrit dans le temps. Nos équipes sont l’ingrédient central de notre réussite. Elles conçoivent et construisent chaque voyage comme un projet unique. Nos équipes locales sillonnent le monde pour sélectionner les maisons les plus remarquables et assurent dans leur destination un accueil et un service inégalés.

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