General Manager
8 days ago
Madrid
Your Mission, Should You Choose to Accept It Asegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad. You’rethe heartbeat of your hub. As our General Manager, you lead the full operation with confidence, warmth and a sharp eye for both people and numbers. You create a place where guests feel taken care of, team members feel energized to grow and the community feels connected. You turn our hybrid hospitality vision into a daily reality by being present on the floor, encouraging curiosity, making smart commercialcallsand holdinghigh standardsthat everyone can be proud of. You spot new opportunities long before others see them and turn them intoreal businessimpact. You nurture talent, championcultureand shape the energy of a hubthat’sbuzzing from morning coffee to late-night events. If you’re the kind of leader who inspires trust, builds strong teams and loves the thrill of running a lively, multi-layered operation, this could be the role you’ve been working toward. In Case YouDon’tKnowWhoWe Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay,learnand play and most importantly – be themselves. As an employer we look,actand think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftopbarand eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. WhatYou’llDo • Lead and inspire the hub management team across Commercial, Community, B&M, Special Areas and Kitchen, • Build a positive,inclusiveand high-performing culture where teams feel supported and excited to grow, • Stay visible on the floor, setting the tone and creating an atmosphere guests love, • Coach managers through 121s, development plans and day-to-day support, • Drive talent development and build a healthy pipeline of future leaders, • Recruit, train and onboard team members who bring the TSH spirit to life, • Build strong partnerships with Performance, Finance, HR, Learning, AssetManagementand others, • Maintain a strong presence in the local community,universitiesand key networks, • Keep our online reputation sharp and respond to guest feedback with care, • Steer the commercial strategy and explore new revenue opportunities across all outlets, • Oversee the P&L, budgets, forecasting andCapEx, keeping a sharp eye on efficiency, • Uphold brand and service standards and follow through on improvement plans, • Lead multiple F&B outlets with a destination mindset, • Drive operational excellence across the entire hub experience, • Keep the hub safe,compliantand wellmaintainedatall times WhatYou’llHave, • You have 10+ years of hospitality experience, with at least 5 years in senior hotel leadership, • You bring a strong background in F&B and have led destination concepts, • You have experience running large, complex operations with multiple outlets, • You bring a coaching mindset and communicate with openness and energy, • You’recommercially sharp, comfortable with P&Ls and excited about new business ideas, • You think ahead, see patterns early and spot opportunities others miss, • You’recalm,structuredand organized even on the busiest days, • You care deeply about quality, details and creating memorable guest moments, • You’rea problem solver who listens first and acts thoughtfully, • You speak fluent English and Spanish. What We Offer, • The opportunity to work at a dynamic, multi-national company. Not just another hotel -we’rea game changing innovator, challenging everyconventionand defining the future, • The chance to learn and grow in your role with the potential for future growth, • Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! #J-18808-Ljbffr
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