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  • Front Office Manager- Four Seasons Hotel Madrid
    Front Office Manager- Four Seasons Hotel Madrid
    hace 4 días
    Jornada completa
    Centro, Madrid

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is currently seeking a Front Office Manager to join our team. Reporting to the Director of Rooms, the Front Office Manager provides strategic and operational leadership for Front Office, Guest Services, and Guest Experience. The role ensures service excellence, team development, and operational efficiency, consistently embodying Four Seasons culture and standards. What you will do Strategic Leadership Set the strategic and operational direction for Front Office, Guest Services, and Guest Experience in alignment with the Rooms Director, ensuring consistent execution of Four Seasons standards. Talent & Team Development Provide strong, inspirational leadership through coaching, feedback, development plans, succession planning and the creation of a robust internal talent pipeline. Recruitment & Performance Management Oversee hiring, onboarding, training, and performance evaluations for the Front Desk, Concierge, Guest Services, and Guest Experience teams. Quality & Performance Optimization Establish KPIs, service benchmarks, and quality standards, continuously identifying opportunities to elevate the guest experience and operational results. Guest Journey Excellence Ensure flawless check-in and check-out experiences and drive proactive service recovery to maintain the highest levels of guest satisfaction. Operational Presence Maintain strong visibility on the floor, especially during peak periods, personally engaging with VIPs, repeat guests, long-stay guests, and first-time visitors. Cross‑Departmental Collaboration Build strong relationships with all Rooms Division teams and hotel departments to ensure seamless and consistent service delivery. Cost & Labour Management Manage labour and operating costs through effective scheduling, budgeting, inventory control, and purchasing, ensuring optimal productivity and financial discipline. Innovation & Continuous Improvement Lead or participate in departmental or hotel-wide projects and initiatives that support innovation, efficiency, and ongoing improvement. What you bring Proven leadership experience in a luxury 5-star hotel environment, overseeing Front Desk, Guest Relations, and Guest Experience operations. Authentic and strategic leadership style with the ability to coach, inspire, and develop high‑performing teams. Deep understanding of luxury service principles with exceptional attention to detail and a guest‑centric mindset. Positive, resilient, and solutions-driven character, able to thrive in a dynamic and demanding environment. Excellent communication and interpersonal skills, with confidence engaging guests, colleagues, and senior leadership. Strong organizational, problem‑solving, and delegation skills. Solid business acumen with experience in labour management, cost control, budgeting, and P&L awareness. Fluency in written and spoken English and Spanish. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

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  • Mozo de almacen , preparacion de pedidos
    Mozo de almacen , preparacion de pedidos
    hace 17 días
    €8–€10 por hora
    Jornada completa
    Coslada

    Oferta de empleo: Mozo/a de almacén con carnet de conducir e inglés 📍 Ubicacion Coslada / San Fernando de Henares / Corredor del Henares (Madrid) 📝 Descripción del puesto Buscamos un mozo/a de almacén responsable y con iniciativa para incorporarse a nuestro equipo logístico. La persona seleccionada realizará tareas de preparación de pedidos, carga y descarga, control de mercancía y apoyo en operaciones de transporte. Es imprescindible disponer de carnet de conducir B, vehículo propio y un nivel de inglés suficiente para comunicarse con proveedores y transportistas internacionales. 🔧 Funciones principales • Recepción, clasificación y ubicación de mercancía., • Preparación de pedidos, • Carga y descarga de vehículos., • Control de stock e inventarios., • Gestión básica de documentación logística., • Comunicación en inglés con proveedores, transportistas o clientes cuando sea necesario., • Experiencia previa como mozo/a de almacén o en logística., • Carnet de conducir B y vehículo propio., • Nivel de inglés medio/alto (capaz de mantener conversaciones operativas)., • Manejo de PDA, radiofrecuencia o sistemas de gestión de almacén (valorable)., • Disponibilidad para trabajar en turnos de mañana., • Contrato estable según valía., • Media jornada ampliable a Jornada completa., • Salario competitivo acorde al mercado del Corredor del Henares., • Buen ambiente de trabajo y equipo consolidado.

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  • Business Development Manager – International Labor Mobility (Spain)
    Business Development Manager – International Labor Mobility (Spain)
    hace 1 mes
    €20000–€40000 anual
    Jornada parcial
    Madrid

    Location: Remote / [Alicante, Aragon, Valencia, Madrid,Barcelona] Sector: Human Resources / Industrial Recruitment / Outsourcing Reporting to: Sales Director / CEO Role Overview We are an international recruitment and labor mobility firm specializing in connecting Spanish industries with high-quality, skilled, and motivated labor from Hungary and Bulgaria. We are looking for a high-energy Business Development Manager based in Spain. Your primary mission is to identify and sign contracts with Spanish employers (manufacturing, logistics, construction, and agri-food, seafood producers) who are facing labor shortages and require reliable workforce solutions from within the EU. Key Responsibilities • Market Mapping: Identify Spanish companies and industrial hubs experiencing significant labor shortages (especially in manufacturing, automotive, and logistics)., • B2B Outreach: Execute a high-volume outreach strategy via cold calling, LinkedIn, and face-to-face meetings to build a pipeline of potential clients., • Solution Selling: Educate Spanish employers on the benefits of "Labor Detachment" and the legal framework for hiring EU workers from Hungary and Bulgaria., • Account Management: Act as the primary bridge between the Spanish employer and our recruitment teams in Eastern Europe., • Contract Negotiation: Manage the sales cycle from initial contact to the signing of the service agreement, ensuring competitive pricing and high service standards. Requirements • Experience: 3+ years in B2B sales, ideally within the ETT (Empresa de Trabajo Temporal), outsourcing, or recruitment sector in Spain., • Languages: Native-level Spanish is mandatory. A professional level of English is required for communication with our international team. (Knowledge of Hungarian or Bulgarian is a plus but not required)., • Local Network: An existing portfolio of contacts in the Spanish industrial or manufacturing sector is highly valued., • Regulatory Knowledge: Basic understanding of the Spanish Workers' Statute and EU labor mobility (A1 forms, Posting of Workers Directive)., • Mindset: A "hunter" mentality with a track record of meeting and exceeding sales targets. What We Offer • Competitive Base Salary: Based on experience., • Uncapped Commission: High-reward structure for every worker successfully placed or every contract signed (200 Euro/worker), • Autonomy: Freedom to manage your own schedule and territory., • Impact: Solve one of the biggest challenges in the Spanish economy today—the lack of industrial labor.

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